Â鶹ԭ´´ Support Portal Spotlight News Archives - Â鶹ԭ´´ Africa News Center News & Information About Â鶹ԭ´´ Wed, 27 Sep 2023 17:08:14 +0000 en-ZA hourly 1 https://wordpress.org/?v=7.1.4 Helping Customers Navigate Through Difficult Times: No CPI Increase for Support Contracts in 2021 /africa/2020/05/helping-customers-navigate-through-difficult-times-no-cpi-increase-for-support-contracts-in-2021/ Wed, 27 May 2020 07:52:15 +0000 /africa/?p=140696 Â鶹ԭ´´ remains vigilant and focused on supporting customers, partners, employees, and communities during COVID-19. Â鶹ԭ´´ understands that the current situation will lead to unforeseen challenges...

The post Helping Customers Navigate Through Difficult Times: No CPI Increase for Support Contracts in 2021 appeared first on Â鶹ԭ´´ Africa News Center.

]]> Â鶹ԭ´´ remains vigilant and focused on supporting customers, partners, employees, and communities during COVID-19.

Â鶹ԭ´´ understands that the current situation will lead to unforeseen challenges on customers’ businesses and is committed to help every organization and industry across the world in a fair and equal manner.

ÌýTherefore, Â鶹ԭ´´ has decided:

  • For 2021, the company will not apply the annual increase based on the local Consumer Price Index (CPI)* to Â鶹ԭ´´ Standard Support
  • The company will also continue to not apply this increase for Â鶹ԭ´´ Enterprise Support contracts in 2021

*CPI is used as a measure of inflation, in some markets, different systems are referred to (e.g. Labor Cost Index in Germany). These figures are published by governments or the authorized authority in each country.

This article first appeared on the Â鶹ԭ´´ News Center.

The post Helping Customers Navigate Through Difficult Times: No CPI Increase for Support Contracts in 2021 appeared first on Â鶹ԭ´´ Africa News Center.

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