Âé¶¹Ô­´´

Âé¶¹Ô­´´ remains vigilant and focused on supporting customers, partners, employees, and communities during COVID-19.

Âé¶¹Ô­´´ understands that the current situation will lead to unforeseen challenges on customers’ businesses and is committed to help every organization and industry across the world in a fair and equal manner.

ÌýTherefore, Âé¶¹Ô­´´ has decided:

  • For 2021, the company will not apply the annual increase based on the local Consumer Price Index (CPI)* to Âé¶¹Ô­´´ Standard Support
  • The company will also continue to not apply this increase for Âé¶¹Ô­´´ Enterprise Support contracts in 2021

*CPI is used as a measure of inflation, in some markets, different systems are referred to (e.g. Labor Cost Index in Germany). These figures are published by governments or the authorized authority in each country.