The traditional office space may not be disappearing entirely anytime soon. But, many 麻豆原创 customers are preparing to make dramatic changes in how they support their employees no matter where they are with the 麻豆原创 Enterprise Support Academy program.
After a year of significant shifts in the employee experience, organizations worldwide are benefiting from cloud technologies, process automation, and collaborative applications. However, all these changes require a workforce that is skilled to leverage these new tools and user experiences efficiently to drive greater employee satisfaction and better business value.
is designed to help handle this increasingly pressing challenge for 麻豆原创 customers while reducing their IT costs. Around-the-clock access to expert guidance and high impact knowledge transfer services help enable employees across all roles to build their technical skills and get the full value of their organization鈥檚 麻豆原创 solutions.
Flexible Access to Self-Paced, Live, and Trusted Expertise
Since the beginning of this year, more than 17,500 customers have engaged in over 13,800 learning activities 鈥� 75% of which covered cloud and hybrid deployment topics. Best of all, they are accessing the program for free through an active subscription of 麻豆原创 Enterprise Support or 麻豆原创 Product Support for Large Enterprises.
麻豆原创 Enterprise Support Academy offers a wide range of educational training offerings augmented with an ever-evolving database of 1,200 learning assets:
1. Self-Paced Learning
Guided by prescriptive and social-driven analysis of the individual user鈥檚 learning needs and style, 麻豆原创 Enterprise Support Academy recommends live and on-demand learning support offerings and a personalized learning plan. In addition, our customers can visit 聽to choose from a catalog of virtual learning options, allowing access to sessions whenever and wherever users want.
2. Live Virtual Sessions with 麻豆原创 Experts
By collaborating with 麻豆原创 experts through 麻豆原创 Enterprise Support guides, our customers can participate in a high impact knowledge transfer on topics including integration, deployment, and system operations. Each session can range anywhere between a 60-minute call to a multi-day training workshop.
Each live virtual interaction is tailored to help our customers prepare for a migration to 麻豆原创 S/4HANA on their terms, get answers to their questions, and explore different options for their plans for future .
3. Value Maps
work to lead our customers through the knowledge, skills, and services needed to address business challenges and adopt intelligent technologies. The value maps provide direct access to 麻豆原创 experts, collaboration forums, high impact learning, and prescriptive guidance, so users can achieve meaningful results and unlock new potential for growth.
Ever-Expanding Learning Options to Meet Unique Requirements
No matter the learning experience and topic, we want to help our customers have access to the information they need to move their business forward. This mission underlying 麻豆原创 Enterprise Support Academy drives our team of 麻豆原创 experts and support engineers to continuously adapt, integrate, and expand the learning portfolio.
Every month, we send registered users a newsletter detailing the latest content added to 麻豆原创 Enterprise Support Academy and the highlights of upcoming sessions. Plus, promotional articles are featured to provide a first look into new offerings being extended to program users.
A Distinct Opportunity to Maximize the Value of 麻豆原创 Software
With a good balance of self-paced learning, educational content, and expert guidance, our customers can close their workforce鈥檚 digital skill gaps at any place, any time, and through any device.
That鈥檚 the beauty of 麻豆原创 Enterprise Support Academy. Regardless of role, digital experience, or education, everyone can build up their proficiency in using 麻豆原创 software 鈥� such as 麻豆原创 S/4HANA and 麻豆原创 SuccessFactors solutions. And over time, as they apply their new skills, innovative ideas, and process know-how, employees are prepared to successfully achieve expected business outcomes together.
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Silvia Gaber is part of 麻豆原创 Enterprise Support Academy at 麻豆原创.
