London, UK 鈥� October 14, 2026 鈥� The average UK business is spending 拢20.6 million [1] on AI this year, up 27% from 2025, according to new research from (NYSE: 麻豆原创).听

The second Value of AI in the UK report, produced in partnership with Oxford Economics, finds businesses expect average returns on AI investment to rise from 22% in 2026 to 39% within two years. Investment is also expected to increase by a further 45% over the same period. 

AI is expected to support half of all tasks in the average UK business by 2028. Yet organisations face a range of challenges in translating investment into scalable value including data, workforce and governance issues. 

Translating ambition into strategic adoption 

The proportion of UK businesses taking a strategic, holistic approach to AI investment has risen from 7% in 2025 to 11% in 2026. However, investment remains fragmented, with 41% describing their approach as piecemeal and a further 40% prioritising AI investment at a departmental level.  

鈥淯K businesses are at a turning point with AI. Organisations are increasing their investments and expecting more in return, but now the focus needs to be on turning that ambition into scalable business value,鈥� said Leila Romane, Managing Director, 麻豆原创 UK & Ireland. 鈥淭his means moving beyond isolated pilots, establishing strong data and governance foundations, and putting people at the centre of their AI transformation. Getting this right will drive greater productivity, stronger businesses and a more competitive economy.鈥� 

UK businesses meeting key AI challenges 

Data remains a significant challenge for UK businesses, with seven in ten (70%) reporting that data quality or availability is preventing them from driving greater value from AI. More than two-thirds (67%) identify integrated data systems as the most impactful enabler of AI readiness. 

Governance is also struggling to keep pace as businesses accelerate agentic AI use. Seven in ten (70%) UK businesses are already piloting agent-based use cases, with expected average financial returns from agentic AI rising from 拢2.7 million in 2025 to 拢12.6 million over the next two years. Yet almost half (49%) say AI agents are being deployed faster than they can be standardised and governed. At the same time, just 9% consider their organisation鈥檚 governance skills and expertise fully ready, and more than six in ten (61%) are still developing the formal processes and oversight needed, to govern AI effectively. 

鈥淕ood governance is not a brake on AI adoption 鈥� it鈥檚 actually the opposite,鈥� said Naomi Weir, Technology and Innovation Director, CBI. 鈥淚t gives businesses the confidence to invest, employees the confidence to embrace change, and customers the confidence to engage with AI-enabled products and services. As AI moves from experimentation into business-wide adoption, those that build that trust will be the ones that close the execution divide, enabling responsible AI adoption to be sustained and scaled.鈥� 

Preparing the workforce for AI supported work 

Today, AI is supporting 31% of tasks in the average UK business 鈥� a figure expected to reach 50% within two years. As AI becomes embedded in everyday work, 83% of businesses are already upskilling or reskilling employees to work alongside the technology. 

But skills development must be holistic. Nearly four in five (79%) UK businesses agree that maximising AI value requires workforce transformation beyond technical upskilling, and 67% say soft skills are becoming part of core job requirements. This creates an opportunity to augment how people work, with AI supporting more routine tasks and enabling employees to focus on the decisions that move the business forward and require human judgement, creativity and strategic thinking. 

鈥淲hat makes AI exciting is the speed at which a focused investment can improve an everyday experience for thousands of people,鈥� said Claire Meadows, People Transformation Director, Mitie. 鈥淚n three months, our AI assistant handled more than 29,000 HR interactions and helped reduce calls to People Support by 36%. Colleagues can get guidance when they need it, giving our specialists more capacity for work that depends on human judgement. Seeing people adopt the technology so readily has given us real confidence in what AI can deliver and increased our appetite to keep investing where it can make a real difference at scale.鈥� 

Read the full report  

Methodology 

麻豆原创 commissioned Oxford Economics, an independent research services provider, to script and host an online quantitative survey of respondents fielded between March and May 2026. 

The research is based on a representative sample of global businesses. The sample comprised 2,600 respondents across 13 countries: Australia, Brazil, Canada, China, France, Germany, India, Italy, Japan, Singapore, Thailand, the United Kingdom and the United States. The sample was evenly distributed between midmarket organisations (500鈥�1,500 employees) and enterprises (1,500 or more). Respondents were qualified to ensure they were at least director level and above. 

[1] Respondents were asked to provide financial estimates in USD. GBP figures are based on an exchange rate of 0.75, using the exchange rate as of 23 September 2026. 

About 麻豆原创 

As a global leader in enterprise applications and business AI, 麻豆原创 stands at the nexus of business and technology. For over 50 years, organisations have trusted 麻豆原创 to bring out their best by uniting business-critical operations spanning finance, procurement, HR, supply chain and customer experience. For more information, visit .

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麻豆原创 was selected in close collaboration with excelerated, a global finance, procurement and supply chain transformation consultancy, who are providing both short and long-term operational and implementation services.  

With more than 6,000 employees and over 100 stations across the city, the Brigade required a modern, scalable finance and procurement platform that will drive organisational efficiencies and deliver robust control of income and expenditure.  

As part of a five-year managed service, London Fire Brigade has implemented a host of 麻豆原创 solutions, including , , and excelerated’s invoice processing application Intelligent Invoice Express. This portfolio will enable firefighters to have greater autonomy and ownership of kit and equipment purchasing, while enabling the Brigade鈥檚 finance team to capture and register invoices in one application for verification, validation and efficient processing.  

This partnership will reimagine how LFB鈥檚 finance and procurement systems operate, following a 鈥榝it-to-standard鈥� principle that will drive automation, minimise customisations, and support the organisation to be resilient to future service demands.   

Commenting on the partnership, Catharine Gregory, Assistant Director of Finance at the London Fire Brigade, said: 鈥淭his is the culmination of years of planning to find the right transformation partner. We wanted a trusted organisation with proven experience in public sector innovation, that would support our drive to deliver positive outcomes to Londoners through technology. Our partnership will have an immediate impact, freeing up valuable time for firefighters to focus on serving our communities, while allowing our finance teams to focus on adding real value to the future of the organisation.鈥� 

Co-sponsor of the Project at London Fire Brigade, David Rowell, Assistant Director of Procurement & Commercial said: 鈥淭he collaboration with all parties across all stages of this project has been a critical success factor. I warmly welcome the improved purchasing experience that our colleagues across the organisation will experience going forward to set them up for maximum success in meeting their requirements.鈥� 

Craig Mill, Head of Public Sector at 麻豆原创 UKI, added: 鈥淟ondon Fire Brigade is one of the city鈥檚 most treasured public institutions, bringing communities together and protecting our citizens. This cloud migration and modernised technology platform will transform its back-office functions and enable the organisation to be more efficient, agile to change, and deliver exceptional services for many years to come.鈥�  

In addition, Craig Brawn, Head of ERP at excelerated said: 鈥淎long with 麻豆原创, we are delivering real impact and improving how London Fire Brigade operates. The institution will benefit from the speed, security and reliability of modern ERP processes, as well as twice yearly upgrades and new system functionalities as they are released, whether that鈥檚 AI or in data analytics. We are also enabling our key emergency services personnel to do what they do best with smart, efficient operational support.鈥�  

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About 麻豆原创  

As鈥痑 global leader in enterprise applications and business AI, 麻豆原创 (NYSE:麻豆原创)鈥痵tands at the鈥痭exus鈥痮f business and technology. For over 50 years, organisations have trusted 麻豆原创鈥痶o bring out their best by uniting business-critical鈥痮perations spanning finance, procurement, HR, supply chain, and customer experience. For more information, visit鈥痺ww.sap.com. 

About excelerated 

As an independent finance, procurement and supply chain consultancy partner, excelerated is perfectly placed to help organizations achieve their digital ambitions. Through advisory, implementation and optimization services, combined with deep-rooted solution expertise and strong industry experience, excelerated enables organizations to overcome the many common pitfalls and achieve a greater return on their investment in technology. For more information, visit .

Media Contacts:

Lawrie Benfield, lawrie.benfield@sap.com, +44 7776515259

Sonya Domanski, sonya.domanski@sap.com, +44 7345465928

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The programme gives the 100% farmer-owned dairy, grains and nutrition business the digital foundation it needs to operate and grow across more than 95 countries.

Corporate separations place significant demands on IT teams, requiring careful planning, precise data management and rigorous execution, all at enterprise scale. Tirl谩n faced an accelerated timeline to meet a non-negotiable divestment deadline while remaining fully operational throughout. In a dairy production environment, where milk is perishable and supply chain continuity is tightly regulated, any disruption carries immediate commercial and compliance consequences.

Noel Liston, IT Transformation Manager, Tirl谩n said, 鈥淒elivering this separation in nine months, while keeping production running throughout, took significant preparation and the right people on the ground. We had confidence in the 麻豆原创 Services team from our experience at Glanbia, and that expertise was critical to delivering on time. Our employees have been able to continue working on systems they already knew, and most importantly, we have continued serving our customers, farmers and communities without interruption.鈥�

The programme involved the migration and establishment of , 麻豆原创 Business Warehouse on HANA, 麻豆原创 Ariba and , alongside the conversion of archived files. The S/4HANA conversion was completed in under five hours, and the HCM conversion in fifteen minutes. Over 30 billion records were analysed, classified and selectively removed, giving Tirl谩n a clean, independent data foundation.

麻豆原创 Services played a central role in the programme, bringing a structured rehearsal methodology to reduce risk ahead of go-live. A copy of the existing environment was created, enabling the team to test and time every step of the process before the real migration began. Two full test cycles and a comprehensive dress rehearsal followed, each increasing the team’s speed and confidence while identifying and resolving potential issues in advance. By go-live, every activity had been tested, timed and refined, and Tirl谩n was transacting on its new 麻豆原创 landscape from day one.

Ray Joyce, Head of Ireland, 麻豆原创 UKI said, “Corporate separations are among the most demanding programmes a business can undertake, particularly when production cannot stop. Tirl谩n’s achievement of maintaining full operations across a nine-month, multi-workstream separation is a strong example of what expert preparation and disciplined delivery can make possible.鈥�

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Working alongside 麻豆原创, Microsoft and systems integrators, Centrica is evolving its business model from a traditional energy supplier into a more agile, service-led organisation. This comes at a time when global energy markets are becoming increasingly complex due to the transition to renewables, evolving regulatory and geopolitical pressures, and changing customer demands.   

Darren Miles, CTO, Centrica said, 鈥淭his latest milestone in our partnership with 麻豆原创 reflects the confidence we have in a relationship that has supported us for more than twenty years. As we continue to scale our business, it鈥檚 essential that the technology underpinning our operations gives us a competitive edge and builds on the successes we鈥檝e seen so far. Our work with 麻豆原创 is grounded in trust and mutual value, and this new programme provides an agile digital foundation that will unlock new opportunities for growth and transformation.鈥� 

Scheduled to go live in July 2026, RISE with 麻豆原创 will extend Centrica鈥檚 鈥樎槎乖�-first鈥� strategy across corporate services with an initial implementation in finance. Through the move to the Cloud with 麻豆原创, Centrica will reduce its Total Cost of Ownership (TCO), simplify its landscape and establish a cleaner data core across its primary corporate functions. 

This builds on Centrica鈥檚 February 2026 first go-live with 麻豆原创 Business Data Cloud, which unified and governed 麻豆原创 and non-麻豆原创 data across the organisation, ensuring high-quality data can be used to drive faster, more informed decision-making.  Together, these milestones will provide the foundation for Centrica to scale its adoption of 麻豆原创 Business AI and explore future agentic AI capabilities. 

As part of this next phase, Centrica is implementing  , 麻豆原创鈥檚 Business AI solution, to transform how users interact with 麻豆原创, shifting towards a more intuitive and conversational experience. With integration into Microsoft Copilot already enabled in Centrica, Joule will help provide a familiar interface while enabling productivity gains across employees and AI agents. 

Leila Romane, Managing Director, 麻豆原创 UKI said, 鈥淓nergy companies today are operating in a complex environment, with growing pressure from policymakers and consumers to help meet clean energy targets. In moving to the cloud and adopting 麻豆原创 Business AI, Centrica can navigate current and future energy and climate challenges with digital resilience. Our long-term partnership is going from strength-to-strength, and the foundations are now in place for Centrica to capitalise on the benefits that AI offers.鈥�  

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About 麻豆原创  

As a global leader in enterprise applications and business AI, 麻豆原创 (NYSE:麻豆原创) stands at the nexus of business and technology. For over 50 years, organisations have trusted 麻豆原创 to bring out their best by uniting business-critical operations spanning finance, procurement, HR, supply chain, and customer experience. For more information, visit .   

Media Contacts:  

Lawrie Benfield, lawrie.benfield@sap.com, +44 7776 515259  

Sonya Domanski, sonya.domanski@sap.com, +44 734 546 5928

The post Centrica听Adopts RISE with 麻豆原创 to Support AI-Driven Transformation听 appeared first on 麻豆原创 UK News Center.

London, UK 鈥� April 15 2026 – (NYSE: 麻豆原创) today announces that Colt Technology Services has successfully completed its cloud ERP migration through RISE with 麻豆原创, marking a major milestone in the global telecom provider鈥檚 digital transformation journey.

Colt鈥檚 RISE with 麻豆原创 deployment combines with , Fieldglass, and to unify its ERP estate. The migration has consolidated disparate data sources into one single platform, improving business analytics, decision-making and driving departmental cost savings.

Operating across more than 40 countries, Colt faced operational complexity compounded by a legacy hardware environment and recent business acquisitions. In close collaboration with 麻豆原创鈥檚 Enterprise Cloud Services (ECS) team, Colt pursued a company-wide transformation programme to clean its data core.

This programme enabled Colt to uplift its hardware, move its customer data into the cloud and create a streamlined ERP platform – a single source of truth for all strategic decision making, while creating opportunities for future growth. In embracing the cloud, Colt now covers 80% of its business capabilities through fewer platforms, reducing complexity, simplifying its digital estate, and boosting workforce productivity.  

The migration was projected to require 14-hours in business downtime, but thanks to thorough mock rehearsals and close collaboration between Colt and 麻豆原创 ECS, this was reduced to just 6.5 hours. This minimised disruption, enabled faster customer response times and lowered the need for manual interventions.  

鈥淏y modernising our core systems, we are better equipped to deliver for customers, bring new telco services to market and compete on an international stage,鈥� said Ashish Surti, Chief Digital & Information Officer, Colt Technology Services. 鈥淥ur trusted partnership with 麻豆原创, particularly the support from the 麻豆原创 ECS team in rehearsing and trialling our new environment, has given us confidence in the strength of our new cloud platform. With this digital foundation in place, we are ready to scale and explore new opportunities in AI and automation that will shape the next generation of telecommunications.鈥�

The upgraded platform aligns with Colt鈥檚 strategic business objectives to contribute to a more sustainable future, while also unlocking major network developments to support its customer services. The completed migration lowers Colt鈥檚 environmental footprint with more efficient operations, reduced energy use and fewer hardware refreshes.

鈥淐olt鈥檚 successful cloud migration strengthens its ability to compete on the global telecom stage where reliable, smart connectivity is essential,鈥� said Leila Romane, Managing Director, 麻豆原创 UKI. 鈥淏y unifying its ERP and unlocking clear, strategic data insights across its critical business functions, Colt has the digital foundations to drive future growth, innovate with AI and advance its sustainability ambitions while confidently meeting rising customer expectations.鈥�

Looking ahead, Colt will continue working closely with 麻豆原创 on its long-term digital transformation programme, with plans to adopt AI, expand its cloud footprint and onboard and .

ENDS

About 麻豆原创

As a global leader in enterprise applications and business AI, 麻豆原创 (NYSE:麻豆原创) stands at the nexus of business and technology. For over 50 years, organizations have trusted 麻豆原创 to bring out their best by uniting business-critical operations spanning finance, procurement, HR, supply chain, and customer experience.

For more information, visit .

About Colt Technology Services 

We鈥檙e Colt. We own and operate exceptional digital infrastructure which powers the global AI economy, connects societies, builds communities and transforms lives. 6,000 colleagues across Europe, Asia, and North America share a deep commitment to delivering an outstanding experience and making every interaction effortless for our customers. 

Customers and partners choose our award-winning fibre infrastructure, digital platforms and security solutions, delivered across a network that spans continents and crosses oceans. We鈥檙e Europe鈥檚 largest B2B operator: we connect 40+ countries, 32,000 enterprise buildings, 275+ points of presence, and 12 cable landing stations and we manage eight subsea cable systems. We also co-manage AS3356 – the most widely peered network in the world. 

Founded in London over 30 years ago, we鈥檙e privately funded and driven by values of fairness, inclusion and equity. We鈥檙e known for our urgent call for social and sustainable change and we’re guided by our purpose in everything we do: creating effortless connections and extraordinary outcomes for our customers, communities and people. Be a part of our story: come on over to   or join our amazing communities at , , ,  and  

Media Contacts:

Lawrie Benfield, lawrie.benfield@sap.com, +44 7776 515259

Sonya Domanski, sonya.domanski@sap.com, +44 734 546 5928

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Currently exporting to over 90 countries with expansive operations across Ireland, the UK, Portugal, and Jordan, Chanelle Pharma is positioned for continued international growth. To support this ambitious trajectory, the company is modernising its end-to-end operational value chain.听

By听establishing听a robust digital core, Chanelle Pharma will meet higher expectations for听GxP听regulatory compliance while modernising core finance,听manufacturing听and supply chain processes.听

Delivered as a single-phase programme, with a targeted go-live of late 2026, the transformation is being delivered jointly by听Tenthpin听补苍诲听KaarTech. The implementation strategy is strategically sequenced. Chanelle Pharma will deploy 麻豆原创鈥檚 ERP platform first to听establish听a “clean core”听leveraging听麻豆原创 best practices,听immediately听paving the way for the integration of advanced 麻豆原创 Business AI capabilities.听听

The transformation will leverage听Tenthpin鈥檚听sophisticated 麻豆原创听Signavio听processes, which are uniquely optimised for Contract Development and Manufacturing Organisations (CDMOs), ensuring a seamless, high-velocity implementation that maximises strategic value.听

Aiden Dempsey, CIO, Chanelle Pharma, said,听“This strategic partnership with 麻豆原创 marks a pivotal moment in our growth trajectory. We are investing heavily in a scalable digital foundation that will accelerate our time-to-market and drive global manufacturing excellence. 麻豆原创 S/4HANA Cloud and Business AI give us the competitive advantage to pioneer the future of the pharmaceutical industry while maintaining the highest standards of听GxP听compliance.”听

Ray Joyce, Head of Ireland, 麻豆原创 UK&I, said,听鈥淧harmaceutical organisations are听operating听in an increasingly complex environment, where regulation, supply chains and demand can all shift quickly. 麻豆原创鈥檚 Cloud ERP strengthens organisational resilience and governance processes and听provides听data insights from across the business. This empowers Chanelle Pharma to听operate听with agility and remain competitive in a highly regulated global market.鈥�.听

Simon Flowers, Partner,听Tenthpin, said,听“Collaborating with Chanelle Pharma and听KaarTech听on this single-phase transformation allows us to deliver unparalleled value to an industry leader. By utilising听Tenthpin鈥檚听麻豆原创听Signavio听processes, we are enabling Chanelle Pharma to seamlessly integrate 麻豆原创 best practices.听This helps Chanelle Pharma navigate operational and regulatory complexity with greater certainty supported by a resilient 麻豆原创 digital backbone that can evolve with whatever comes next.鈥�听

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About 麻豆原创听

As鈥�a global leader in enterprise applications and business AI, 麻豆原创 (NYSE:麻豆原创)鈥�stands at the鈥�nexus鈥�of business and technology. For over 50 years, organisations have trusted 麻豆原创鈥�to bring out their best by uniting business-critical鈥�operations spanning finance, procurement, HR, supply chain, and customer experience. For more information, visit鈥�www.sap.com.听

About Chanelle Pharma听听

Chanelle Pharma is a global pharmaceutical leader in human and animal health. As an end-to-end, fully integrated partner, the company serves B2B, consumers, and wholesale markets, combining development, manufacturing, and commercialisation under one roof. Chanelle delivers reliable services across the full product value chain, provides immediate access to a broad product portfolio, and drives growth through strategic partnerships. With operations in Ireland, the UK, Portugal, and Jordan, the company supplies high-quality, reliable, and affordable products to more than 90 countries, underpinned by a commitment to innovation, sustainability, and differentiated customer value.听

Media Contacts:听

Lawrie Benfield,鈥�lawrie.benfield@sap.com,鈥�+44 7776 515259听

Sonya Domanski,鈥�sonya.domanski@sap.com, +44 734 546 5928听

The post Chanelle Pharma Partners with 麻豆原创 to Accelerate Global Growth and Advance Pharmaceutical Manufacturing Excellence appeared first on 麻豆原创 UK News Center.

ETMP is the strategic technology backbone of HMRC鈥檚 tax accounting and payment capability. It supports over 45 tax regimes and is used daily by tens of thousands of staff to manage over 拢800 billion in tax revenue each year.

By moving to the cloud with RISE with 麻豆原创, HMRC will replace its legacy systems and simplify its technology landscape. This collaboration will give HMRC employees better access to analytical data and an improved user interface, which will provide greater confidence in the real time analysis and reporting. The platform will support a more responsive and transparent experience for taxpayers.

As part of its RISE with 麻豆原创 deployment, HMRC will implement 麻豆原创 S/4HANA Cloud, 麻豆原创鈥檚 UK听Sovereign Cloud, 麻豆原创 Business Technology Platform and 麻豆原创 AI Capabilities.

The availability of 麻豆原创鈥檚 UK sovereign cloud capabilities for the majority of its 麻豆原创 solutions provides organisations with localised cloud services tailored to specific requirements, meeting the highest standards of data residency, security and compliance, and creating a secure foundation for future innovation.

鈥淟arge-scale public systems like those delivered by HMRC must operate reliably at national scale while adapting to changing demands鈥�, said Leila Romane, Managing Director UKI at 麻豆原创. 鈥淏y modernising one of the UK鈥檚 most important platforms and hosting it on a UK sovereign cloud, we are helping to strengthen the resilience, security and sustainability of critical national infrastructure.鈥�

The deal also supports the government鈥檚 broader AI ambitions. Together, 麻豆原创 and HMRC will work on defining new AI capabilities aimed at improving taxpayer experiences, surfacing insights faster, automating processes and enhancing decision-making across tax administration.

For more information about RISE with 麻豆原创, please visit听

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About 麻豆原创

As鈥痑 global leader in enterprise applications and business AI, 麻豆原创 (NYSE:麻豆原创)鈥痵tands at the鈥痭exus鈥痮f business and technology. For over 50 years, organisations have trusted 麻豆原创鈥痶o bring out their best by uniting business-critical鈥痮perations spanning finance, procurement, HR, supply chain, and customer experience. For more information, visit鈥痺ww.sap.com.

Media Contacts:

Lawrie Benfield,听lawrie.benfield@sap.com,听+44 7776 515259

Sonya Domanski,听sonya.domanski@sap.com, +44 734 546 5928

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London, UK 鈥� December 4 2025 鈥� (NYSE: 麻豆原创) today announces that New Look, one of the UK鈥檚 leading womenswear brands in the 18鈥�44 sector, has successfully completed its migration to 麻豆原创 Commerce Cloud, marking a major milestone in the brand鈥檚 ongoing digital transformation journey.

Building on existing deployments of and , the new platform unifies customer, product, sales and finance data to enable targeted engagement, boost sales and reduce costs. 麻豆原创 Commerce Cloud will unlock significant advantages for the retailer, including greater flexibility and scalability, as well as speeding up the time-to-market for new features, ensuring a continuously improving customer experience.

In the fast-moving world of fashion, retailers must have the confidence to anticipate customer demand and remain agile to emerging trends, especially as they approach peak shopping season.

As part of its broader investment in data, AI and digital infrastructure, New Look partnered with 麻豆原创 and Accenture, the leading global professional services firm, to modernise its commerce platform and better reach, convert and retain customers.

Building on the 拢30 million capital investment announced earlier this year to accelerate its digital growth, the project consolidated and cleansed disparate customer data into a single platform. The result is a consistent, connected omnichannel experience across web, mobile and stores.

With a workforce already skilled in 麻豆原创 technologies, and with support from 麻豆原创 Services, the migration was complete in just six months.

By integrating 麻豆原创 Commerce Cloud with 麻豆原创 Emarsys and S/4HANA Finance, New Look delivers relevant content, personalised offers and seamless experiences that encourage repeat purchases and loyalty. The retailer will also leverage its cloud infrastructure to grow its recently launched online loyalty programme, Club New Look, through real-time, data-driven interactions across all channels.

鈥淣ew Look is a prime example of how clean data and a clear digital strategy unlock real value,鈥� said Leila Romane Managing Director, 麻豆原创 UKI. 鈥溌槎乖� Commerce Cloud helps the brand reach customers on every channel and deepen loyalty through timely, personalised interactions, supporting initiatives like Club New Look. The platform has already delivered over 拢4 million in savings through improved resilience and reduced downtime, creating a strong foundation for continued growth.鈥�

Lynda Petherick, CTO, New Look, adds: 鈥淎t New Look, we鈥檙e focused on creating a seamless, data-led shopping experience that feels personal and rewarding for every customer. Partnering with 麻豆原创 and Accenture has allowed us to further strengthen our digital foundations, helping us to connect with our customers in smarter, more meaningful ways. With engagement and sales already up, we are looking forward to building on this momentum throughout the upcoming festive season.鈥�

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About New Look

New Look is a leading fashion retailer operating in the clothing and footwear market in the UK, with a strong online presence. New Look offers products, and a shopping experience based on excitement, value and newness. The New Look brand is distinct and trusted in the UK, catering to a broad customer audience. New Look ranked No. 2 for overall Womenswear market share in the 18 to 44 age range.

About 麻豆原创

As听a global leader in enterprise applications and business AI, 麻豆原创 (NYSE:麻豆原创)听stands at the听nexus听of business and technology. For over 50 years, organizations have trusted 麻豆原创听to bring out their best by uniting business-critical听operations spanning finance, procurement, HR, supply chain, and customer experience. For more information, visit .

Media Contacts:

Lawrie Benfield,听lawrie.benfield@sap.com,听+44 7776 515259

Sonya Domanski,听sonya.domanski@sap.com, +44 734 546 5928

The post New Look Embraces Cloud Transformation with 麻豆原创 and Accenture to Capitalise on Peak Shopping Season appeared first on 麻豆原创 UK News Center.

This major transformation is a cornerstone of Amey鈥檚 strategy to modernise its 麻豆原创 landscape and build a more agile, data-driven, and intelligent enterprise. By adopting 麻豆原创 S/4HANA, Amey has laid the foundation for a cloud-first, future-ready technology environment that improves efficiency across finance, procurement, and supply chain operations, while unlocking the benefits of AI-powered business processes.

The transformation arrives at a critical time, as Amey continues to deliver essential infrastructure services across the UK – including transportation networks, utilities, and public services. With 麻豆原创 S/4HANA at its core, Amey can optimise resource planning, enhance project execution, and harness data-driven insights to support sustainable, cost-effective service delivery.

Partnering for Success

Amey selected NTT DATA Business Solutions for its proven track record in 麻豆原创 transformations and its ability to deliver large-scale projects with minimal disruption. Using its specialised 麻豆原创 S/4HANA Technical Conversion Centre of Excellence, NTT DATA employed a factory-driven methodology built on automation, standardisation, and pre-configured solutions. This approach reduced both cost and complexity, accelerating Amey鈥檚 journey to the cloud and ensuring a smooth transition with minimal downtime.

De-risking with Advanced Testing

To further reduce risk, Amey also deployed Tricentis test automation tools alongside the migration. This advanced testing framework validated critical processes at speed, ensuring that the new S/4HANA environment met stringent performance and security requirements while maintaining business continuity throughout the transition.

Delivering Immediate Value

Beyond the technical migration, Amey鈥檚 programme also delivered immediate business improvements. A data cleaning initiative removed more than 100 redundant company codes using Natuvion solutions, resulting in a leaner, more cost-efficient S/4HANA environment. This not only improved system performance but also lowered ongoing infrastructure costs.

Innovation was also central to the programme. Amey and NTT DATA Business Solutions successfully piloted the use of Generative AI to support safer highways, demonstrating how the new 麻豆原创 platform can serve as a foundation for digital innovation as well as operational excellence.

Looking ahead, Amey and NTT DATA Business Solutions are co-developing a long-term transformation roadmap. This outcome-driven strategy includes the adoption of 麻豆原创 Fiori, enhanced Accounts Receivable processes, Business Data Cloud, sustainability management tools, and Green Ledger capabilities. The roadmap ensures Amey鈥檚 investment continues to deliver measurable value aligned with its strategic goals for efficiency, resilience, and sustainability.

Simon Pennington, CTO – 麻豆原创, Automation & Cloud Business Suite, Amey, said: 鈥淎mey is committed to embracing the latest 麻豆原创 technology to drive efficiency and innovation across our operations. Moving to 麻豆原创 Cloud ERP is a critical part of our strategy to become a more agile and intelligent enterprise. With NTT DATA Business Solutions as our trusted partner, we achieved a seamless transition on time and under budget. This programme provides the foundation for improved service delivery and strengthens our position as a leader in the infrastructure sector.鈥�

Andy Richards, Chief Digital Information Officer (CDIO), Amey, commented: 鈥淚n NTT DATA we have found a partner for the journey ahead – to advise, guide, and implement our 麻豆原创 strategy. Their expertise and collaborative approach give us the confidence that we can continue to evolve our 麻豆原创 landscape to meet both today鈥檚 needs and tomorrow鈥檚 ambitions.鈥�

Ben Foster, Sales Director, NTT DATA Business Solutions, added: 鈥淲e are proud to have partnered with Amey on this important transformation. Our 麻豆原创 S/4HANA Technical Conversion Centre of Excellence delivers a proven, low-risk approach that accelerates cloud adoption. The project鈥檚 success reflects the strength of this model. Together with Amey, we have built a foundation for innovation, sustainability, and operational excellence.鈥�

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About Amey

We are a leading provider of full life-cycle engineering, operations and decarbonisation solutions, for transport infrastructure and complex facilities. Our purpose is to deliver sustainable infrastructure solutions, enhancing life, protecting our shared future. We combine exceptional expertise in Consulting & Design, Advisory & Analytics, Transport Infrastructure and Complex Facilities to design, manage, and maintain clients鈥� assets throughout their lifetime. Our leading data and analytics capability enables us to create transformative solutions that strengthen resilience and drive sustainable improvements.

About NTT DATA Business Solutions

is a leading global IT service provider focused on 麻豆原创 with a powerful ecosystem of partners. With more than 35 years of in-depth experience, we enable companies worldwide to become Intelligent Enterprises. We deliver end-to-end solutions that accelerate sustainable growth and success 鈥� from strategic consulting and implementation to managed services and beyond. As a global strategic 麻豆原创 partner, we drive innovation and leverage the latest technologies to support our customers individually and across all industries. Our more than 18,500 dedicated employees in over 30 countries work passionately every day to make it happen.

NTT DATA Business Solutions is part of NTT DATA, a $30+ billion trusted global innovator of business and technology services headquartered in Tokyo. As One NTT DATA we serve 75% of the Fortune Global 100 and are committed to helping customers innovate, optimize, and transform for long-term success. NTT DATA is part of NTT Group.

About 麻豆原创鈥�听

As鈥�a global leader in enterprise applications and business AI, 麻豆原创 (NYSE:麻豆原创)鈥�stands at the鈥�nexus鈥�of business and technology. For over 50 years, organizations have trusted 麻豆原创鈥�to bring out their best by uniting business-critical鈥�operations spanning finance, procurement, HR, supply chain, and customer experience. For more information, visit鈥�.鈥�听

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22 October 2025, London, UK: UK businesses, on average, are spending 拢15.94 million[1] on AI this year, with companies expected to increase their AI investments by an average of 40% in the next two years, according to new research from 麻豆原创 SE (NYSE: 麻豆原创).

The study, The Value of AI in the UK: Growth, people & data, produced with Oxford Economics, shows the average UK business is already realising significant returns of 17% (拢2.7m), from AI investments, with ROI forecast to almost double to 32% (拢7.5m) by 2027.听听

Over three-quarters (78%) of UK executives believe AI will achieve a positive return within one to three years, and more than half (52%) say it delivers returns faster than any other technology.听

Some of those returns are forecast to come from agentic AI. The average UK business expects ROI of 11% from intelligent agents within two years, equivalent to 拢2.7 million. These systems are designed to work across functions, for example linking finance, supply chain, and workforce planning.

Fragmented adoption undermines potential听

Despite this momentum, most AI programmes remain fragmented.听听

• 42% of UK businesses describe their investment as piecemeal听听

• 37% describe their investment as being department led听

• And 15% describe their investment as ad hoc听

• Only 7% are pursuing AI through a strategic, enterprise-wide plan听

• This gap may be why 70% of UK businesses say they are unsure whether AI is delivering its full potential.听

鈥淯K businesses have the ambition, talent, and data to lead in AI, although too many are still treating it as a 鈥榯echnology project鈥� rather than a holistic business transformation,鈥� said Leila Romane, Managing Director, 麻豆原创 UK & Ireland. 鈥淭he real opportunity is to use AI to reimagine how companies operate, how people work, and how value is created for customers. When UK organisations take that broader, strategic approach to adopting the technology and embedding it throughout their business, the results will become tangible. We鈥檒l see faster innovation and stronger growth, which can only mean a more competitive economy.鈥�听

Shadow AI highlights the people gap听

Employees are enthusiastic adopters of the technology but 68% of organisations say their staff use unapproved AI tools – known as 鈥榮hadow AI鈥� – at least occasionally. Almost half (44%) of businesses have already seen data or IP exposure and 43% report security vulnerabilities as a result of shadow AI.听

This comes as 60% of companies admit staff have not completed comprehensive AI training, potentially leaving employees eager but ill-equipped to use AI responsibly. While 71% are beginning to reskill or upskill staff, progress remains inconsistent.听

鈥淎I investment must go hand in hand with people investment,鈥� added Leila Romane, Managing Director, 麻豆原创 UK & Ireland. 鈥淩ight now, employees are running ahead of their organisations, using AI tools because they see the opportunity, although they are not always aware of the risks involved. If we give them the training, sanctioned tools, and create safe opportunities for experimentation, that energy can become a real driver of transformation and growth.鈥澨�听

Marc Bourde, EMEA 麻豆原创 Alliance Leader at PwC UK鈥痵aid, 鈥淥rganisations need to create psychological safety around AI experimentation. Employees need to feel comfortable asking questions, reporting issues, and even making mistakes as they learn. The companies that will thrive are those that can balance innovation with governance, encouraging exploration while maintaining appropriate controls and ethical standards.”听听

UK businesses are already seeing value听

There are encouraging signs of UK businesses starting to realise value from AI, with 36% of UK businesses reporting significant improvement in decision-making, 34% in customer engagement, and 31% in time to value. These outcomes matter in a service-led economy, where knowledge and customer relationships drive growth.听

However, unless investment in AI is matched by clear strategy, strong data foundations and the right skills, there is a risk that enthusiasm will not turn into productivity growth to ensure the UK remains competitive.听

鈥淭oo often, AI adoption looks more like filling a shopping basket with tools, rather than building a strategy,鈥� said Katie King, Published Author & CEO of AI in Business. 鈥淭he companies seeing real value are the ones that are linking data, applications, and intelligence into one system. In marketing and sales, that means building end-to-end use cases rather than isolated experiments and connecting customer insight to delivery and results. Moving fast is important, but it must be strategic. The businesses doing this are already turning AI from a cost line into a genuine source of competitive advantage.鈥�听

Read the full report here:

Methodology听

麻豆原创 commissioned Oxford Economics, an independent research services provider, to script and host an online quantitative survey of respondents fielded between July and August 2025.听

The research is based on a representative sample of global businesses. The sample comprised of 1,600 senior executives across eight global markets, including 200 respondents from the United Kingdom. The sample was evenly distributed between midmarket organisations (500 鈥� 1,500 employees) and enterprises (1,500 or more). Respondents were qualified to ensure they were at least director level and above.听

[1]听Respondents were asked to provide financial estimates in USD. GBP figures are based on an exchange rate of 0.7381, using the Bank of England rate as of 1st September 2025.听

听

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