Business Technology Platform Archives - 麻豆原创 UK News Center /uk/topics/business-technology-platform/ News about 麻豆原创 UK Tue, 27 Jan 2026 16:21:55 +0000 en-GB hourly 1 https://wordpress.org/?v=6.9.4 IBM Granite LLM Now Available Through the Generative AI Hub in 麻豆原创 AI Core /uk/2024/10/ibm-granite-llm-now-available-through-the-generative-ai-hub-in-sap-ai-core/ Tue, 08 Oct 2024 15:12:18 +0000 /uk/?p=135326 IBM and 麻豆原创 have a shared approach to generative AI, built on an open ecosystem, prioritizing trust, transparency and the use of purpose-built models to...

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IBM and 麻豆原创 have a shared approach to generative AI, built on an open ecosystem, prioritizing trust, transparency and the use of purpose-built models to help optimize business efficiency.

Today we鈥檙e excited to announce that 麻豆原创 users can now harness the power of聽听补苍诲听, beginning with Granite.13b.chat large language model, now available through the generative AI hub on 麻豆原创 AI core on the 麻豆原创 Business Technology Platform (麻豆原创 BTP). The timing couldn鈥檛 be better, as 56% of surveyed business executives say they plan to divert spending from other budget areas to 麻豆原创-specific generative AI, according to new research from the IBM Institute for Business Value.*

Granite 13b.chat is optimized for Retrieval Augmented Generation for Q&A and is commonly used to create assistants and chatbots. Tapping the rich data in 麻豆原创 systems is the ideal starting point for getting value from generative AI. The combination of Granite conversational AI capabilities with 麻豆原创鈥檚 domain-specific finance, human capital management, supply chain and CRM data sets, will allow enterprises to scale AI in an ethical and responsible way.

Granite models are lightweight, cost-effective, open and customizable models underpinned by stringent data transparency and training principles. Here鈥檚 how these models stand out:

  • Transparent:聽Granite models are among the most transparent models available today, according to聽. IBM offers indemnification for usage of the Granite models and transparency into the datasets used to train them.
  • Performant:聽Trained on curated datasets relevant to enterprise use cases, Granite allows users to tune and guide models to meet business needs.
  • Efficient:聽Smaller models require less computing and inferencing capacity. Granite models can help organizations experiment and scale generative AI applications.

Bringing transparent, performant and efficient Granite models to 麻豆原创 AI Core on 麻豆原创 BTP infrastructure helps turn ideas into real-world applications. We鈥檙e most excited about the initial use cases Granite 13b.chat can enable, bringing Q&A, generative tasks, insight extraction, summarization and classification, especially to ERP processes. And because a considerable portion of Granite model training data is from the finance domain, they are optimized to excel in finance-specific tasks.

For example, assistants and decision support solutions can be built to quickly answer questions related to documents, cases and solutions, products, KPIs and sales metrics, or provide classification of customer problems or user feedback. For supply chain management, summarization of inventory or supplies can be immediately accessed through a chat interface to increase transparency and visibility. Classification can help spot challenges and cross-selling potentials.

This news builds on IBM鈥檚 collaboration with 麻豆原创 around embedding IBM Watson AI technology into 麻豆原创 solutions. As part of our聽聽announced with 麻豆原创 in May, IBM Consulting has been building out an extensive portfolio that will include 100 AI solutions across industry, line-of-business and product delivery, with 25 delivered to date. Many of these are expected to be offered on Granite, such as IBM Intelligent Invoice Match and Verification for 麻豆原创 Solutions, IBM Intelligent Asset Maintenance for 麻豆原创 Industrial Manufacturing, IBM Intelligent Warranty Processing for 麻豆原创 Automotive and IBM Intelligent Direct Distribution to Stores for 麻豆原创 CPG & Retail. In addition, IBM Consulting plans to build extensions to Granite 13b.chat for select customers.

This is only the beginning, and we鈥檙e excited to help clients on their journey with one of the industry鈥檚 most efficient and trusted LLMs, backed by IBM鈥檚 deep technology and consulting expertise in working with 麻豆原创.

For more information on IBM Granite models, please visit:聽.

For more information about 麻豆原创 Business AI, please visit:聽.
*Based on a global survey of 1,200 麻豆原创 users conducted by the IBM Institute for Business value. The full study is expected to be published in Q4 2024.

Statements regarding IBM’s future direction and intent are subject to change or withdrawal without notice, and represent goals and objectives only.

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City of London Corporation selects 麻豆原创 to transform services in the capital /uk/2024/09/city-of-london-corporation-selects-sap-to-transform-services-in-the-capital/ Thu, 19 Sep 2024 08:00:06 +0000 /uk/?p=135285 Square Mile governing body begins transformation journey to align with corporate social responsibility values and digital vision for the city LONDON, UK – 19 September...

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Square Mile governing body begins transformation journey to align with corporate social responsibility values and digital vision for the city

LONDON, UK – 19 September 2024 鈥 (NYSE: 麻豆原创) has today announced a new partnership with to bring its digital vision to life under a four-stage IT transformation deployment. 麻豆原创 will support the City of London Corporation in migrating its legacy on-premise ERP software to the cloud through its RISE with 麻豆原创 programme, so it can deliver reliable, effective public services.

Providing local government support to 8,600 residents and 614,500 workers in London鈥檚 Square Mile, the City of London Corporation required a unified ERP platform in the cloud that would drive down costs, consolidate legacy technology, alleviate time and resources from manual tasks, and deliver more stable, productive ways of working.

Its transformation will be underpinned by the corporation will benefit from unrivalled visibility into core business processes, across finance, forecasting and human resources (HR). Implemented with flexibility across four waves, beginning with HR, the City of London Corporation has a modular transformation plan that will see it onboard , , and to boost automation, real-time insights and data-sharing, internal collaboration and decision-making. The multi-phase approach also has easy integration with an existing Microsoft product portfolio.

Under the partnership, the corporation will experience improved visibility into budgeting, payroll and forecasting, lower total cost of ownership thanks to platform consolidation, and will accelerate its journey towards becoming a digital-first city. Staff at the City of London Corporation will also benefit from new self service capabilities, reducing the number of service tickets while creating a seamless end user experience.

Leila Romane, Managing Director, 麻豆原创 UK & Ireland, said: 鈥淧ublic sector organisations face well-documented resourcing challenges as demand on their services and support continues to heighten when budgets are locked or reduced. From our first conversation with the City of London Corporation, we knew we shared similar values and ambitions in how digital transformation can drive real change with measurable cost reductions and operational efficiencies.

鈥溌槎乖 is deeply committed to fostering social value and generating positive impacts for the communities and small businesses within the City of London through this partnership, whilst also supporting its Climate Action Strategy to achieve Net Zero. Our commitment will be realised in several key initiatives: enhancing digital skills and literacy, offering work placements for 14-18 year olds, conducting workshops with City of London schools to provide guidance on digital skills and career pathways, and extending support to local businesses and community enterprises in the areas of cybersecurity and digital literacy.鈥

Chair of the City of London Corporation鈥檚 Digital Services Committee, Dawn Wright, said: 鈥淥ur new finance and HR system will be truly transformational, significantly enhancing our efficiency, capacity, and ability to share information.

鈥淭his new IT system will help us ensure we are a world-class organisation that fully embraces the needs and diversity of the communities we serve, in line with our new Digital, Data and Technology Strategy as well as our Corporate Plan.鈥

You can find out more about how 麻豆原创 is supporting the public sector

Notes to editors

About the City of London Corporation

The City of London Corporation is the governing body of the Square Mile dedicated to a vibrant and thriving City, supporting a diverse and sustainable London within a globally successful UK 鈥撀犅

About 麻豆原创

As鈥痑 global leader in enterprise applications and business AI, 麻豆原创 (NYSE:麻豆原创)鈥痵tands at the鈥痭exus鈥痮f business and technology. For over 50 years, organizations have trusted 麻豆原创鈥痶o bring out their best by uniting business-critical鈥痮perations spanning finance, procurement, HR, supply chain, and customer experience. For more information, visit鈥痺ww.sap.com.

# # #
This document contains forward-looking statements, which are predictions, projections, or other statements about future events. These statements are based on current expectations, forecasts, and assumptions that are subject to risks and uncertainties that could cause actual results and outcomes to materially differ. Additional information regarding these risks and uncertainties may be found in our filings with the Securities and Exchange Commission, including but not limited to the risk factors section of 麻豆原创鈥檚 2023 Annual Report on Form 20-F.
漏 2024 麻豆原创 SE. All rights reserved.
麻豆原创 and other 麻豆原创 products and services mentioned herein as well as their respective logos are trademarks or registered trademarks of 麻豆原创 SE in Germany and other countries. Please see for additional trademark information and notices.

Note to editors:

To preview and download broadcast-standard stock footage and press photos digitally, please visit . On this platform, you can find high resolution material for your media channels.

For customers interested in learning more about 麻豆原创 products:
Global Customer Center: +49 180 534-34-24
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麻豆原创 works with Monzo to integrate its ERP solutions as the bank continues its rapid growth /uk/2024/07/sap-works-with-monzo-to-integrate-its-erp-solutions-as-the-bank-continues-its-rapid-growth/ Tue, 30 Jul 2024 08:30:46 +0000 /uk/?p=135248 Challenger bank selects GROW with 麻豆原创 and Business Technology Platform LONDON, UK 鈥 30 July, 2024 鈥 麻豆原创 SE (NYSE: 麻豆原创) today announced that Monzo,...

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Challenger bank selects GROW with 麻豆原创 and Business Technology Platform

LONDON, UK 鈥 30 July, 2024 鈥 (NYSE: 麻豆原创) today announced that Monzo, the UK鈥檚 largest digital bank, has selected GROW with 麻豆原创. This move will simplify Monzo鈥檚 finance IT estate, enabling it to fully embrace the benefits of the cloud, increasing innovation and meeting customer and market demands.

Founded in 2015, Monzo was one of the earliest of the digital banks in the UK and now has over nine million personal customers and 450K business customers. Monzo selected 麻豆原创鈥檚 Business Technology Platform (BTP) and GROW with 麻豆原创 for Scaleups due to its depth of functionality and out of the box localisations. The transformation programme will be supported by systems integrator NTT DATA Business Solutions, which gives Monzo the flexibility and backend support that it needs, helping it adhere to current legal mandates and regulatory trends in the UK, and other countries in the future.

GROW with 麻豆原创 is designed to support fast-growth organisations. It combines a comprehensive suite of integrated modules covering critical functions like finance, sales, marketing, procurement, and HR into a single platform. This enables Monzo to streamline operations and maintain full control of its finance and sourcing processes as they grow.

Wesley Doyle, Head of New Business Growth Markets, UKI, said: 鈥淪ince it started in 2015, Monzo has been on a meteoric rise. Sustained growth requires the right blend of forward-thinking management, cloud-based technology and strategic financial planning. Monzo has all these elements in place and with the speed, flexibility and agility of the cloud, it will be able to accelerate its growth, react quickly to external trends and continue to innovate.鈥

麻豆原创 S/4HANA Cloud will be adopted across the entire business. Now with a scalable 麻豆原创 service in place, deployed via a secure and highly resilient cloud-based infrastructure platform, Monzo will be able to reduce the amount of manual work its finance department does, pulling and reconciling data from different areas of the business to improve insights and reporting. This will help Monzo maintain industry best practice, keep up with market demands and offset macro-economic turbulence.

Ben Foster, Sales Director, NTT DATA Business Solutions UK&I, added: 鈥淲e are thrilled to partner with innovative businesses like Monzo. NTT DATA Business Solutions understands the advantages and value of deploying 麻豆原创 technology in the cloud. Monzo now has access to a readily deployable cloud ERP system that incorporates the latest industry best practices and ensures continuous innovation.鈥

###

About 麻豆原创

As鈥痑 global leader in enterprise applications and business AI, 麻豆原创 (NYSE:麻豆原创)鈥痵tands at the鈥痭exus鈥痮f business and technology. For over 50 years, organizations have trusted 麻豆原创鈥痶o bring out their best by uniting business-critical鈥痮perations spanning finance, procurement, HR, supply chain, and customer experience. For more information, visit鈥.

About Monzo

Monzo was founded in 2015 and now serves more than nine million customers, making it the largest digital bank in the UK as well as the 7th largest UK bank by customer numbers. With a mission to make money work for everyone, Monzo is known for pioneering industry-first features like the Gambling Block and co-creating with its customers to deliver products and tools that put them in control of their finances. Monzo is a fully regulated UK bank and came first in the CMA鈥檚 latest customer satisfaction survey for both its personal and business accounts.

About NTT DATA

NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Visit us at

About NTT DATA Business Solutions

NTT DATA Business Solutions drives innovation 鈥 from advisory and implementation, to managed services and beyond, continuously enhances 麻豆原创 solutions to make them work for companies 鈥 and for their people. Aiming to help companies to transform, grow and become more successful, NTT DATA Business Solutions connects with a more than in-depth expertise for 麻豆原创 solutions its clients麓 business opportunities with the latest technologies 鈥 individually and across all business areas. As part of the NTT DATA group and as a global strategic partner of 麻豆原创, with close ties to other partners, NTT DATA Business Solutions gives clients and prospects access to innovative solutions and developments and thus makes an important contribution to innovation and long-term business success. NTT DATA Business Solutions employs more than 15,300 people in 30 countries.

# # #

This document contains forward-looking statements, which are predictions, projections, or other statements about future events. These statements are based on current expectations, forecasts, and assumptions that are subject to risks and uncertainties that could cause actual results and outcomes to materially differ. Additional information regarding these risks and uncertainties may be found in our filings with the Securities and Exchange Commission, including but not limited to the risk factors section of 麻豆原创鈥檚 2023 Annual Report on Form 20-F.

漏 2024 麻豆原创 SE. All rights reserved. 麻豆原创 and other 麻豆原创 products and services mentioned herein as well as their respective logos are trademarks or registered trademarks of 麻豆原创 SE in Germany and other countries. Please see for additional trademark information and notices.

Note to editors:

To preview and download broadcast-standard stock footage and press photos digitally, please visit. On this platform, you can find high resolution material for your media channels.

For customers interested in learning more about 麻豆原创 products:

Global Customer Center: +49 180 534-34-24

United States Only: 1 (800) 872-1麻豆原创 (1-800-872-1727)

For more information, press only:

Ellen Hudson, +44 (0)7788 226 272 ellen.hudson@sap.com

Please consider our . If you received this press release in your e-mail and you wish to unsubscribe to our mailing list please contact press@sap.com and write Unsubscribe in the subject line.

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Cool Innovation: Fusion Consulting Revolutionises Cold Chains with 麻豆原创 BTP /uk/2024/06/cool-innovation-fusion-consulting-revolutionises-cold-chains-with-sap-btp/ Thu, 27 Jun 2024 09:23:01 +0000 /uk/?p=135156 With the “Cold Chain Management Solution” (CCMS) based on the 麻豆原创 Business Technology Platform, Fusion Consulting is setting new standards in the monitoring and securing...

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With the “Cold Chain Management Solution” (CCMS) based on the 麻豆原创 Business Technology Platform, Fusion Consulting is setting new standards in the monitoring and securing of essential cold chain processes in the life science industry.

The Swiss company Fusion Consulting AG offers companies comprehensive solutions for their digital transformation in the life science industry. With in-depth 麻豆原创 expertise and comprehensive business and process know-how, Fusion Consulting is distinguished by its strong presence in over 25 locations worldwide and a team of more than 400 dedicated employees.

Fusion Consulting AG offers an innovative solution for reliably and precisely monitoring cold chain processes – which is of great importance for many reasons. The “Cold Chain Management Solution (CCMS)” is based on the 麻豆原创 Business Technology Platform (麻豆原创 BTP) and demonstrates a concrete application use case for the technology platform,聽 showing the innovations that companies can achieve in cooperation with 麻豆原创.

“Fusion Consulting’s ‘Cold Chain Management Solution’, supported by 麻豆原创 BTP, is revolutionizing cold chain monitoring, which is essential for safety and efficacy in the Life Sciences industry.” Fares Zaier, Chief Revenue Officer at Fusion Consulting.

Continuity along the cold chain: The be-all and end-all in the life sciences industry

Ensuring product integrity plays an outstanding role in the life sciences industry. It is of the utmost importance to guarantee product safety and compliance with the legal requirements of the respective country or region. In particular, for life-saving medicines, biologics, vaccines and other medical products that are temperature-sensitive, continuous and correct controlled storage must be ensured.

Another important aspect is ensuring patient safety. Temperature fluctuations during storage or transport can impair the effectiveness of medical products, which can lead to reduced or even harmful effects when administered to patients. The interruption of the cold chain leads to significant financial losses for manufacturers and buyers, as temperature fluctuations can lead to product spoilage. Additionally, maintaining consistent temperature conditions throughout the entire cold chain is crucial for ensuring the effectiveness and safety of cold chain products.

Furthermore, many bioscience products are distributed worldwide, often in regions with different climatic conditions and infrastructure challenges, which makes it considerably more difficult to maintain consistent cold chain and controlled storage conditions.聽 Finally, compliance with cold chain requirements is closely monitored and checked by government authorities and regulatory agencies.

Reliable cold chains with 麻豆原创 BTP

Fusion builds its “Cold Chain Management Solution” on 麻豆原创 BTP, underlining the many different application possibilities of the technology platform. Fusion’s solution aims to ensure temperature monitoring along the various cooling zones of the entire cold chain. The integration of the cooling zone temperature is carried out by 麻豆原创.

“In a world where the integrity of life-saving medicines and vaccines depends on an uninterrupted cold chain, Fusion Consulting’s ‘Cold Chain Management Solution’ represents a revolutionary breakthrough. With the power of the 麻豆原创 Business Technology Platform, this solution guarantees seamless monitoring and securing of the cold chain – a critical factor for product effectiveness and patient safety in the life sciences industry,” says Fares Zaier, Chief Revenue Officer at Fusion Consulting.

Before the introduction of the “Cold Chain Management Solution”, the tracking of “Time out of Refrigeration” (TOR), which is necessary for cold chains, was based on manual and paper-based processes. This meant a high workload and time expenditure, as well as an increased error rate. With the use of 麻豆原创, the tracking of TOR is made possible digitally and in real time across the entire supply chain genealogy. This allows errors to be recognised immediately and product spoilage to be significantly reduced. TOR tracking is based on various sensors and RFIDs (radio-frequency identification), a technology for automatically identifying and locating objects using radio waves.

The cooperation with 麻豆原创 and the design of the “Cold Chain Management Solution” on 麻豆原创 BTP brings many strategic advantages. For example, the alignment of the system with 麻豆原创’s Clean Core strategy, the use of modern, expandable cloud technologies, and the robust, integrated, and secure functions for data management and CCMS governance.

Modern 麻豆原创 cloud technologies provide a solid foundation for scalability, availability, performance and elasticity for the CCMS solution. Through 麻豆原创 BTP, it is also possible to use integrated artificial intelligence (AI), machine learning and analytics.

“Cold Chain Management Solution” for the life science industry

The “Cold Chain Management Solution” is based on 麻豆原创 BTP and ensures the effectiveness of products through continuous monitoring and control of temperature conditions. At the same time, it reports temperature deviations in real time. On the one hand, this increases patient safety by minimising the risk of temperature deviations and thus ensuring the safety and effectiveness of medical products. On the other hand, legal regulations can be complied with thanks to the complete traceability of data for Time Out of Controlled Storage (TOCS). The TOCS data is collected at every stage of the manufacturing and supply chain process.

“Fusion Cold Chain Management Solution” offers even more outstanding advantages including:

  • Real-time analysis minimising product loss and waste.
  • Intelligent alerts based on recorded TOCS and process data.
  • Optimisation of cold chain processes and the automation of temperature monitoring tasks leading to increased operational efficiency

麻豆原创 BTP: Innovative Solutions for Your Industry

麻豆原创 BTP is an innovative platform that is specifically optimised for cloud-based 麻豆原创 applications. It combines data and analytics, artificial intelligence, application development, automation, and integration in a unified environment. With 麻豆原创 BTP, companies can personalise their 麻豆原创 applications and adapt them to their individual needs.

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Twinings Ovaltine harnesses RISE with 麻豆原创 S/4HANA for digital transformation /uk/2024/06/twinings-ovaltine-harnesses-rise-with-sap-s-4hana-for-digital-transformation/ Wed, 12 Jun 2024 07:20:45 +0000 /uk/?p=135139 World-famous wellbeing drinks business completes the first stage of its digital transformation journey with 麻豆原创 LONDON, UK – 12 June 2024 鈥 麻豆原创 SE (NYSE:...

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World-famous wellbeing drinks business completes the first stage of its digital transformation journey with 麻豆原创

LONDON, UK – 12 June 2024 鈥 (NYSE: 麻豆原创) Ovaltine, the international wellbeing drinks business, has completed the first wave of its cloud migration to improve the efficiency and resiliency of its global operations and meet the evolving needs of its customer base.

With an existing multi-year digital transformation programme underway, the move to the cloud is helping Twinings Ovaltine enter a new phase of digital innovation and better respond to the demands of global customers.

In moving seven different ERP platforms to the cloud, Twinings Ovaltine is unifying its estate, and simultaneously addressing issues with siloed data which can impact collaboration and decision-making across markets. Now, it has the platform to expand its product roadmap, enabling it to be more agile to customer trends and behaviours, and streamline operations for growth.

In partnership since 2011, Twinings Ovaltine has placed its trust in 麻豆原创 to reduce its overheads, optimise its ERP processes from procurement to HR, and empower its decision-making with better access to data. In completing its first migration to RISE with 麻豆原创 S/4HANA, Twinings Ovaltine now deploys an entire portfolio of 麻豆原创 solutions in , and , that provides digital transformation across the business.

麻豆原创 delivers automated and simplified business processes for Twinings Ovaltine in the cloud, enhanced user experiences, real-time data and insights, and near real-time sales, inventory and process visibility. This allows Twinings Ovaltine to operate intelligently and at speed, while responding to the needs and behaviours of its customers and the wider market.

With 麻豆原创 Digital Supply Chain Management and Ariba, Twinings Ovaltine can modernise its supply chain and procurement operations, while gaining greater visibility into wider value chains. This helps to protect the company against global supply chain disruption and ensures the business can partner with suppliers that share similar values.

Sandeep Seeripat, Global Business Transformation and Technology Officer, Twinings Ovaltine, said: 鈥淭winings and Ovaltine products are sold in over a hundred countries worldwide. But what people want to consume, when and where is always evolving. We needed a platform that could scale with us and help us go above and beyond to delight our customers. Moving our ERP to the cloud with RISE with 麻豆原创 is enabling us to do just that, setting the foundations for future growth and expansion, empowering us to make faster and more accurate decisions, and streamlining our global operations.鈥

Ryan Poggi, Managing Director, 麻豆原创 UK&I, said: 鈥淎s a longstanding 麻豆原创 customer and household name, we鈥檙e continuing to support Twinings Ovaltine as it looks to become more a resilient, customer-focused business. With the flexibility, speed and agility of the cloud, businesses like Twinings Ovaltine can intelligently adapt to meet changing consumer expectations, while also futureproofing itself against a fast-changing socio-economic landscape.鈥

About 麻豆原创

麻豆原创鈥檚 strategy is to help every business run as an intelligent, sustainable enterprise. As a market leader in enterprise application software, we help companies of all sizes and in all industries run at their best: 麻豆原创 customers generate 87% of total global commerce. Our machine learning, Internet of Things (IoT), and advanced analytics technologies help turn customers鈥 businesses into intelligent enterprises. 麻豆原创 helps give people and organizations deep business insight and fosters collaboration that helps them stay ahead of their competition. We simplify technology for companies so they can consume our software the way they want 鈥 without disruption. Our end-to-end suite of applications and services enables business and public customers across 25 industries globally to operate profitably, adapt continuously, and make a difference. With a global network of customers, partners, employees, and thought leaders, 麻豆原创 helps the world run better and improve people鈥檚 lives. For more information, visit . 聽

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This document contains forward-looking statements, which are predictions, projections, or other statements about future events. These statements are based on current expectations, forecasts, and assumptions that are subject to risks and uncertainties that could cause actual results and outcomes to materially differ. Additional information regarding these risks and uncertainties may be found in our filings with the Securities and Exchange Commission, including but not limited to the risk factors section of 麻豆原创鈥檚 2021 Annual Report on Form 20-F.

漏 2023 麻豆原创 SE. All rights reserved.
麻豆原创 and other 麻豆原创 products and services mentioned herein as well as their respective logos are trademarks or registered trademarks of 麻豆原创 SE in Germany and other countries. Please see for additional trademark information and notices.

Note to editors:
To preview and download broadcast-standard stock footage and press photos digitally, please visit . On this platform, you can find high resolution material for your media channels. To view video stories on diverse topics, visit . From this site, you can embed videos into your own Web pages, share video via email links, and subscribe to RSS feeds from 麻豆原创 TV.

For customers interested in learning more about 麻豆原创 products:
Global Customer Center: +49 180 534-34-24
United States Only: 1 (800) 872-1麻豆原创 (1-800-872-1727)

For more information, press only:
Lawrie Benfield, Integrated Communications Senior Specialist, lawrie.benfield@sap.com

麻豆原创 麻豆原创 Room; press@sap.com

Please consider our . If you received this press release in your e-mail and you wish to unsubscribe to our mailing list please contact press@sap.com and write Unsubscribe in the subject line.

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麻豆原创’s New AI Innovations and Partnerships Deliver Real-World Results /uk/2024/06/saps-new-ai-innovations-and-partnerships-deliver-real-world-results/ Wed, 05 Jun 2024 12:25:55 +0000 /uk/?p=135125 麻豆原创 Sapphire is always聽a time of excitement, but this year has truly been remarkable, especially with our incredible progress in AI. Since Q4 last year,...

The post 麻豆原创’s New AI Innovations and Partnerships Deliver Real-World Results appeared first on 麻豆原创 UK News Center.

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麻豆原创 Sapphire is always聽a time of excitement, but this year has truly been remarkable, especially with our incredible progress in AI. Since Q4 last year, we have delivered 50聽new聽AI innovations, and we are on track to ship more than 100 AI use cases in 2024.

麻豆原创 Business AI is center stage聽at聽the show and top of聽mind for聽our customers.聽These innovations are not just about technological excellence; they鈥檙e about delivering real-world results.

Our goal is to provide clear and meaningful value with AI. More than 27,000 customers are already experiencing the substantial impact of 麻豆原创 Business AI. For example, Team Liquid, a leader in the competitive esports and gaming world, saves approximately 10,000 hours per year on manual analysis. But we鈥檙e not stopping here. With 麻豆原创 Business AI, we are both changing how businesses operate and revolutionizing how users interact with 麻豆原创 software.

Generative AI copilot Joule is rapidly becoming the natural language interface across the portfolio as we continue to embed AI across 麻豆原创 applications at an accelerated pace. Our focus on advancing AI means that customers benefit from effective solutions that drive real-world results.

Sandra Voeller, CEO of Agilita AG, agrees. 鈥淯sing 麻豆原创 S/4HANA Cloud Public Edition and 麻豆原创 SuccessFactors with Joule copilot poises Agilita to redefine industry standards,鈥 she said. 鈥淭hese tools are not just innovations; they are our future 鈥 unlocking unprecedented business agility and intelligence. I鈥檓 thrilled for the transformative journey ahead.鈥

We have also engaged our robust partner ecosystem with business AI to offer customers more choices to tackle their specific business needs. Over 60 ecosystem partners are working on more than 80 use cases built on AI Foundation on 麻豆原创 BTP, including the generative AI hub. This same foundation powers innovation for our development teams and customers, ensuring tailored enterprise-class AI solutions that address real business challenges and opportunities.

Dive into the latest AI capabilities and ecosystem innovations we are presenting this week at 麻豆原创 Sapphire, all aimed at delivering real-world results:

New Business AI Capabilities and Ecosystem Innovations

Joule

Joule is transforming how users interact with 麻豆原创 business systems, making every touchpoint count and every task simpler. Business users can execute transactional tasks 90% faster and access 麻豆原创 Help Portal content 95% quicker without leaving their 麻豆原创 applications.

Since its聽launch in September 2023, Joule has quickly become pervasive across the 麻豆原创 portfolio, streamlining operations, improving decision-making, and boosting efficiency across various business functions. Today, Joule is already embedded in HR, finance, ERP, sales, services, marketing, and commerce applications, transforming how employees, managers, accountants, field personnel, and front-office professionals work. By the end of this year, 80% of the most frequently performed transactions across 麻豆原创 business applications will be fully automated with Joule.

Joule is also integrated with multiple components of 麻豆原创 Business Technology Platform (麻豆原创 BTP), enhancing everything from application development to integration and data management. In the second half of this year, we plan to expand Joule鈥檚 reach to supply chain management, analytics, and planning solutions through integration with 麻豆原创 Ariba, various supply chain management solutions, and 麻豆原创 Analytics Cloud. Joule will also support several additional languages, including German, Spanish, French, and Portuguese. With a multilingual Joule integrated across the 麻豆原创 portfolio, businesses around the globe will be able to work faster and smarter and achieve better outcomes.

Screenshots of Joule insights in French, German, Spanish, and Portuguese
Achieve faster insights with Joule in German, Spanish, French, and Portuguese (available later this year)

We are also enhancing Joule with additional capabilities to help the ecosystem streamline 麻豆原创 implementations. Joule will provide consultants with vital information through natural language interactions, drawing from insights in more than 200,000 pages of product documentation and knowledge shared by the 麻豆原创 community. Once rolled out to an ecosystem of more than 5 million consultants, this capability has the potential to save up to 600 million working hours per year. This is especially critical for supporting customers transitioning to 麻豆原创 S/4HANA Cloud as part of RISE with 麻豆原创, helping them accelerate implementations and save money.

The 麻豆原创 partner ecosystem is embracing AI innovations that accelerate customer value. 鈥淲e鈥檙e embracing Joule and Joule鈥檚 麻豆原创 Consulting capabilities to help our clients build the organizational agility needed to continuously transform with a generative AI-enabled digital core,鈥 shared Lan Guan, chief AI officer at Accenture.

This capability will be available later this year.

Screenshot of Joule's 麻豆原创 Consulting capabilities
In the future, save implementation time with Joule鈥檚 麻豆原创 Consulting capabilities

Human Resources

Transforming HR with AI creates dynamic, inclusive, and future-ready workplaces. With Joule integrated into the 麻豆原创 SuccessFactors Recruiting solution, hiring managers can create compelling, bias-free job descriptions 90% faster, significantly enhancing hiring efficiency and outcomes.

We have also expanded Joule capabilities across the 麻豆原创 SuccessFactors HCM suite to enhance the employee experience. Employees will soon be able to get instant answers to HR policy questions and complete HR processes using natural language. Joule鈥檚 advanced document grounding capabilities will enable comprehensive responses by accessing business documents in 麻豆原创 and third-party repositories such as Microsoft SharePoint.

Screenshot of Joule answering HR policy questions
Instant answers to HR policy questions with Joule

A new generative AI writing assistant capability helps employees draft personalized and measurable performance goals, development plans, and feedback reports more effectively and consistently. This saves employees up to 30% of the time spent crafting written communications and reduces the time people managers spend defining individualized development goals by 60%.

Managers also benefit from AI-assisted person insights that summarize complex compensation data, make recommendations, and provide talking points for discussions with employees 鈥 saving time and improving retention rates. Similarly, recruitment becomes more productive with the new AI-assisted applicant screening capability, which helps identify the most promising candidates by matching skills extracted from resumes with those in job descriptions.

Screenshot of AI feedback in 麻豆原创 SuccessFactors HCM
Provide actionable feedback to employees quickly in 麻豆原创 SuccessFactors HCM

These AI-driven enhancements empower organizations to build a connected, data-driven, and employee-centric workforce, leading the way in HR innovation and efficiency.

Finance

With 麻豆原创 Business AI, we鈥檙e enhancing performance across a range of financial activities, from payments and expense management to financial close, invoice management, auditing, and forecasting.

For example, financial collection departments are leveraging generative AI in 麻豆原创 Enterprise Service Management to automate processes, analyze and summarize correspondence, prioritize urgent issues, and generate automated replies. These capabilities reduce costs by up to 70% and accelerate service requests by up to 30%, enhancing customer satisfaction.

Screenshot of how AI can accelerate service request resolution in 麻豆原创 Enterprise Service Management
Accelerate service request resolution with 麻豆原创 Enterprise Service Management

Billing specialists are now using Joule integrated into 麻豆原创 Advanced Financial Closing to unlock unstructured content from inbound customer correspondence, improving the accuracy of risk determinations. Joule also generates summaries of project profitability, prioritizes projects for further analysis, and proposes actions for project improvement. Additionally, 麻豆原创 Fiori apps now feature Joule-enabled insights, allowing the copilot to summarize available data and produce visual data narratives.

Screenshot of Joule summarizing data in 麻豆原创 Fiori apps
Joule in 麻豆原创 Fiori applications summarize available data (available later this year)

Later this year, new generative AI capabilities in 麻豆原创 Advanced Financial Closing will automate error detections and root cause analysis, helping users quickly resolve common closing errors. With up to two hours saved per error remediation, customers will be able to accelerate closing times while lowering support and compliance costs. Financial controllers will be able to also take advantage of personalized video data stories, highlighting top projects based on key metrics such as recognized revenue, utilization rates, and margins. Collections specialists using 麻豆原创 Billing and Revenue Innovation Management will be able to mitigate risk of late customer payments by analyzing customer behavior and business correspondence to predict the likelihood of delayed payments.

Screenshot of 麻豆原创 Advanced Financial Closing
麻豆原创 Advanced Financial Closing will help to quickly resolve common closing errors (available later this year)

Integrating AI into finance helps businesses streamline processes, reduce costs, and drive meaningful business outcomes.

Supply Chain

麻豆原创 Business AI is empowering companies to create risk-resilient and sustainable supply chains. By leveraging AI, customers can increase supply chain agility and efficiency.

For instance, generative AI-powered capabilities in 麻豆原创 Transportation Management will expedite freight verification and documentation, enabling companies to achieve up to 50% faster inbound delivery note processing and reduce truck idle time at the gate by 40%. The system will automatically extract, post, and check critical information from delivery notes, streamlining the validation of freight orders.

Joule will play a crucial role in enhancing supply chain management. Later this year, supply chain planners will benefit from integration with 麻豆原创 Integrated Business Planning for Supply Chain by getting detailed analyses of planning runs. Joule will identify the root causes of order delays and suggest corrective measures. Logistics providers will be able to use Joule to expedite transportation planning and the intake of goods in 麻豆原创 S/4HANA Supply Chain for transportation management, enhancing overall logistics efficiency.

Screenshot of Joule gathering product ideas and similarities
Joule gathers new product ideas and searches for product similarities

For manufacturers, 麻豆原创 Business AI will significantly improve quality management. 麻豆原创 Quality Issue Resolution will allow users to address recurring issues faster by using AI to bundle similar quality incidents and identify effective problem-solving processes. Furthermore, AI in 麻豆原创 Asset Performance Management will aid technicians, inspectors, and managers in visually inspecting asset conditions. Images collected from visual inspections will be able to be easily annotated, displayed, and compiled into inspection alerts, facilitating timely and accurate maintenance decisions.

These advancements will make supply chain management more agile, efficient, and sustainable for customers.

Procurement

With 麻豆原创 Business AI, we鈥檙e transforming procurement into a proactive, data-informed, and agile operation.

For example, AI in 麻豆原创 Ariba Category Management allows procurement organizations to reduce the onboarding time for new category managers and accelerate category strategy and planning development by as much as 56%, improving operating margins and outcomes.

External Workforce
We have added new generative AI capabilities to the 麻豆原创 Fieldglass portfolio, enabling procurement departments to streamline the recruitment of external workers. Hiring managers can generate and maintain effective job descriptions faster, while project managers can deliver detailed statements of work more rapidly. This enables businesses to quickly identify and engage contractors with the right skills and qualifications. Job descriptions can be easily translated into 21 different languages, and a new resume-ranking capability can surface the most promising candidates, leading to as much as a 15% reduction in work orders. This flexibility allows customers to quickly react to fluctuating workloads and rapidly fill expertise gaps.

Screenshot of example of AI use case in 麻豆原创 Fieldglass
Develop comprehensive job descriptions quickly in 麻豆原创 Fieldglass

Buyer Journey
A new generative AI feature in the buying 360 capability for 麻豆原创 S/4HANA Cloud Public Edition will make procurement more intelligent, allowing buyers to bundle products and services into a single transaction. Users will be able to describe their purchasing needs using natural language, and the system will generate a recommended bundle of products and services ready for purchasing. This will save users considerable time spent searching catalogs for individual items while also enhancing the efficiency of the procurement process. These capabilities are planned for later this year.

Sourcing
By the end of the year, sourcing managers will be able to leverage intelligent product and supplier recommendations to create requests for proposals much faster with Joule integration in 麻豆原创 Ariba Sourcing . These recommendations will consider cost-effectiveness, carbon footprint impact, local compliance regulations, and past transactions, optimizing spend management performance.

Screenshot of Joule use case in 麻豆原创 Ariba Sourcing
Create RFPs faster with Joule in 麻豆原创 Ariba Sourcing (available later this year)

Through these enhancements, 麻豆原创 Business AI is making spend management more efficient, responsive, and cost-effective.

Sales, Services, Marketing, and Commerce

麻豆原创 Business AI is revolutionizing sales, services, marketing, and commerce operations, significantly improving productivity and customer engagement. For instance, the 麻豆原创 CX AI Toolkit provides a comprehensive, configurable AI solution for e-commerce, marketing, sales, and service teams. These professionals can use it to streamline content creation tasks and analyze data from across the enterprise 鈥 with e-commerce teams experiencing productivity increases of 50%, larger average order values, and higher conversion rates.

Sales Productivity
New AI capabilities enhance the productivity of sales professionals using 麻豆原创 Sales Cloud. Sales teams can benefit from predictive forecasting, which predicts the likelihood of closing deals across the entire business portfolio. This gives chief revenue officers more comprehensive revenue forecasting, enabling better strategic decisions.

In addition, predictive recommendations will enhance sales efforts by suggesting the best people to involve in a deal and the most suitable products for each customer. This will eliminate manual extensive research on customer needs and preferences, allowing sales teams to focus on selling. AI account summaries and lead boosters will automatically generate detailed reports about sales prospects, combining company details, industry context, and relevant news. As such, we can reduce the manual effort needed for information gathering, giving salespeople more time to close deals.

Screenshot of lead boosters in 麻豆原创 Sales Cloud
Reduce lead information gathering efforts with lead boosters in 麻豆原创 Sales Cloud

Digital and User Experiences
Today, a generative AI tool builder already enables system administrators to create customized AI tools for business users leveraging data from 麻豆原创 Commerce Cloud, 麻豆原创 Sales Cloud, and 麻豆原创 Service Cloud solutions. These tools can help personalize content to meet specific customer experience needs.

By the end of this year, 麻豆原创 CX AI Toolkit will also introduce new AI features to enhance customer interactions. An AI shopping assistant will allow shoppers to ask questions using everyday conversational language and receive accurate product information and personalized product recommendations on sites powered by 麻豆原创 Commerce Cloud. This will enable consumers to find products faster and improve their overall shopping experience.

Screenshot of AI tool builder in 麻豆原创 CX AI Toolkit
Build custom tools for specific use cases with the AI tool builder in 麻豆原创 CX AI Toolkit

麻豆原创 CX AI Toolkit will make marketing and sales teams more productive. Later this year, a new image creation feature will allow business users to generate new product images for their 麻豆原创 Commerce Cloud catalog using natural language prompts, significantly reducing image production times. They will also benefit from an AI expert recommendations feature, which will identify experts within their organization who can provide needed answers and insights. Instead of wasting time browsing through emails and organizational charts, these professionals will be able to use natural language to express their needs and instantly find the right experts. This capability will be generally available later this year.

Screenshot of generating product images in 麻豆原创 CX AI Toolkit
Generate new product images using natural language in 麻豆原创 CX AI Toolkit (available later this year)

These advancements in 麻豆原创 Business AI are transforming sales, services, marketing, and commerce operations, making them more efficient, personalized, and successful.

IT and Platform

麻豆原创 Business AI embedded in 麻豆原创 BTP empowers IT professionals and business experts to extend 麻豆原创 solutions and drive faster, better decision-making throughout the enterprise while accelerating customers鈥 digital transformations.

For example, professional developers are leveraging generative AI capabilities in 麻豆原创 Build Code to accelerate application development by 30%. They can generate data models, services, and samples with a few simple prompts and use natural language to automate business logic and testing.

Application Development
Joule continues to increase developer productivity and simplify the extension of 麻豆原创 applications. Integration with ABAP Cloud will revolutionize the work of the 5 million-strong ABAP developer community, accelerating the development of extensions that interact with 麻豆原创 S/4HANA Cloud Public Edition, 麻豆原创 S/4HANA Cloud Private Edition, and 麻豆原创 BTP, ABAP environment. Trained on over 250 million lines of ABAP code, Joule will be able to outperform industry-leading general-purpose code assistants. We expect more than 10% efficiency increase, based on initial studies and benchmarking. Early adopters are using this innovation to generate ABAP business objects and will soon be able to complete and explain code and create unit tests. The first capabilities will become available later this year.

Joule continues to strengthen 麻豆原创 Build Code capabilities by enabling developers to use generative AI to quickly build 麻豆原创 Fiori front ends for 麻豆原创 S/4HANA Cloud, greatly simplifying clean-core extensions.

These advancements in 麻豆原创 Business AI are empowering IT professionals and business experts to innovate faster, streamline operations, and drive meaningful business outcomes.

Screenshot of ABAP Developer capabilities helping to create ABAP Cloud apps
Accelerate the creation of ABAP Cloud apps with Joule鈥檚 ABAP Developer capabilities (Labs preview; available later this year)

Process Innovation
We are continuously strengthening 麻豆原创 BTP with new AI capabilities that accelerate process innovation. Joule integration with 麻豆原创 Build Process Automation empowers process experts to generate automation and workflows using natural language requests without IT intervention. Similarly, Joule integration with the 麻豆原创 Signavio portfolio enables users to leverage natural language requests to generate process models. By empowering users with varying levels of expertise to innovate, customers can accelerate time-to-value and free IT professionals to focus on more strategic tasks.

Process AI solutions from 麻豆原创 Signavio introduce a new collection of generative AI capabilities trained on a large language model (LLM) comprised of expert business process knowledge and more than 5,000 麻豆原创 best practices. Later this year, the process recommender feature will provide ready-to-use, AI-generated business process model recommendations and suggest the most influential measures to assess the performance of a business process. This will offer vital insights into streamlining operations and reducing overhead. A prompt-based process mining feature will automatically generate business-relevant charts and metrics in response to natural language requests for business insights, dramatically lowering the effort for business users who need answers to complex business questions.

Screenshot of processes recommender feature in 麻豆原创 Signavio
The process recommender feature in 麻豆原创 Signavio offers insights to streamline operations (available later this year)

Integration
System integration is foundational to the success of enterprise automation initiatives and effective ecosystem collaboration, but connecting heterogeneous systems inside and outside the enterprise is an onerous task. Later this year, developers will be able to take advantage of Joule integration with 麻豆原创 Integration Suite and use natural language to accelerate the design of integration flows across 麻豆原创 and third-party applications.

A new AI-powered anomaly detection capability will recommend remedial actions when API usage patterns or performance fall outside desired thresholds due to unusual errors, traffic surges, suspicious API access, or unusual latency. With performance insights and support for identifying causes and effects, administrators of complex technology landscapes will be able to act faster, achieving greater operational efficiency at a lower total cost of ownership.

Screenshot of Joule in 麻豆原创 Integration Suite
Accelerate the design of integration flows with the Joule integration with 麻豆原创 Integration Suite

Content Creation and Compliance
IT administrators, training managers, and content developers will be able to cut the time spent writing content by up to 20% with automatic content generation and enrichment in 麻豆原创 Enable Now. Customers use the digital adoption platform to improve the adoption, productivity, and efficiency of their software by providing in-application help and e-learning content to users. New generative AI capabilities will add to this value, enabling companies to free up resources for more critical tasks and accelerating knowledge transfer within organizations.

Screenshot of AI use case in 麻豆原创 Enable Now
麻豆原创 Enable Now improves the adoption, productivity, and efficiency of software

Compliance and IT professionals can leverage Joule for enhanced productivity and precision. Joule integration with the new regulatory change manager tool on 麻豆原创 BTP enables these professionals to evaluate numerous regulatory updates within the context of their business and 麻豆原创 solutions. With insights and quick answers on the typically more than 1,000 annual regulatory changes, users can save 70% of the time usually spent on understanding local and global regulations. The tool provides impact analysis across 麻豆原创 products and solutions, helping customers maintain compliance and seamlessly manage their day-to-day operations. Compliance and IT professionals can also use AI in localization as a self-service for 麻豆原创 S/4HANA Cloud to automate tasks such as payment format localization and form localization, reducing processes that once took days to just a few hours.

Administration
With Joule integrated in 麻豆原创 BTP cockpit, administrators can automate tasks and onboard new users more easily. They can search for information 95% faster and execute transactional tasks or navigation 90% more quickly. The business impact is substantial, as the cockpit helps these professionals manage resources, services, and security, monitor application metrics, and perform actions on cloud applications.

Screenshot of Joule in 麻豆原创 BTP cockpit
Accomplish tasks and onboard new users easily with Joule in 麻豆原创 BTP cockpit

Redefining the capabilities of IT and platform management positions 麻豆原创 customers at the forefront of technological advancement and operational excellence.

Industries

麻豆原创 is delivering trusted AI and machine learning across industries to manage complexity, overcome challenges, and help customers modernize. AI-driven solutions empower businesses to streamline operations and focus on strategic outcomes, driving significant value in their respective fields.

Oil, Gas, and Energy, Agribusiness, and Metals and Mining
Commodities traders and business operators will soon be able to eliminate repetitive data entry tasks with 麻豆原创 S/4HANA for commodity management for physical contracts. With Joule, business operators will be able to create new commodities deals by simply describing the deal using conversational language. Planned for later this year, the capability will allow traders to focus more on producing better commercial outcomes for their clients rather than getting bogged down by administrative tasks.

Industrial Manufacturing
Sales engineers in the manufacturing sector will benefit from more precise product configuration recommendations for complex, configurable products through 麻豆原创 Intelligent Product Recommendation. By simply describing requirements in natural language, sales engineers can generate tailored recommendations that better meet customer needs. Generative AI services can analyze text from diverse sources, such as emails and notes captured in 麻豆原创 Customer Experience solutions or multi-page specification documents such as request for proposals or requests for quotations. 麻豆原创 Intelligent Product Recommendation also provides suggestions based on estimated parameters for lead times and CO2聽footprints, enhancing accuracy and efficiency of product configurations, and ultimately improving customer satisfaction and operational efficiency.

Screenshot of 麻豆原创 Intelligent Product Recommendation
Quickly gather product configuration recommendations with 麻豆原创 Intelligent Product Recommendation

Public Sector and Higher Education
Later this year, Joule will be enhanced with budget and grant management business context for the public sector, higher education, and research industries. With this new context awareness, Joule will streamline and improve the user experience for these regulated industries, enabling users to navigate their financial systems more efficiently and make better strategic decisions. For example, 麻豆原创 S/4HANA users will be able to ask Joule for definitions, summaries, or how-to guidance, saving time and reducing the demand on IT departments. This enhancement will help government organizations and higher education institutions manage their budgets and grants more effectively, reducing extensive training typically required during financial system rollouts.

Breakthrough AI Innovations

麻豆原创 is pushing the boundaries of AI with the new 麻豆原创 Foundation Model for structured data, investing in this cutting-edge AI technology to unlock the value of generative AI technology advancements for structured business data. The goal is to deliver a foundation model that is business-centric by design, providing actionable, job-specific insights directly within 麻豆原创 applications customers use daily.

Traditional AI models require significant effort, expertise, and training data to handle specific tasks on structured data effectively. In contrast, we are developing 麻豆原创 Foundation Model to adapt to multiple use cases with minimal or no fine-tuning. Ultimately, we aim to bring the same transformative power to structured business data that LLMs have brought to text. While LLMs like GPT-4 excel with unstructured text and images, they struggle with the structured data typical in enterprises, often performing between 20 to 50% worse than narrow AI methods. 麻豆原创 Foundation Model will bridge this gap, focusing on structured business data to deliver more accurate predictions and insights while maintaining the versatility of foundation models.

Early benchmark tests are promising, showing 麻豆原创 Foundation Model outperforming narrow AI models by up to 15% on customer datasets after a quick fine-tuning round. This superior performance, combined with its deep understanding of complex business processes, promises to enable businesses to reap the rewards of AI faster and more efficiently.

With 麻豆原创 Foundation Model, we aim to set a new standard for AI in the business domain, transforming how enterprises leverage data to achieve remarkable outcomes.聽.

Responsible AI

At 麻豆原创, innovation goes hand in hand with responsibility. We are committed to ensuring that AI technologies are not only innovative but also ethical, secure, and sustainable. The strategic use of business data is integral to the success of AI, and by leveraging business data responsibly, we not only enhance the capabilities of AI solutions but also improve outcomes for customers.

麻豆原创 remains firm in its commitment to prioritize data privacy and security as it releases new AI capabilities. The same rigorous standards that govern all 麻豆原创 product development extend to AI offerings. Strong security, product, and data privacy protocols are applied to help ensure AI solutions are developed responsibly, with all AI use cases reviewed by an AI ethics committee.

Building on the fundamental dedication to responsible AI that we started back in 2018, this year, 麻豆原创 is proud to further the commitment by affirming the 10 guiding principles of the UNESCO Recommendation on the聽. These principles cover proportionality, safety, fairness, sustainability, privacy, human oversight, transparency, responsibility, awareness, and multi-stakeholder collaboration, ensuring that AI solutions respect human rights and contribute to sustainable development.

In line with this commitment, sustainability is a key pillar of 麻豆原创鈥檚 corporate strategy. We are determined to harness the benefits of AI while minimizing its energy footprint and helping customers manage theirs. For example, a new AI-enabled capability in 麻豆原创 Sustainability Footprint Management enhances the accuracy and speed of carbon footprint calculations through automated, intelligent emission factor mapping recommendations, reducing manual effort and improving precision.

Screenshot of carbon footprint calculations in 麻豆原创 Sustainability Footprint Management
Accurately speed up carbon footprint calculations with 麻豆原创 Sustainability Footprint Management

By integrating responsible AI practices into innovations, we continue to drive meaningful and sustainable business outcomes for customers.

New AI Partnerships

The vast 麻豆原创 partner ecosystem is fully engaged with 麻豆原创 Business AI. Leading up to and at 麻豆原创 Sapphire, we have announced groundbreaking new and expanded partnerships to accelerate AI adoption across business processes:

  • Accenture: Accenture and 麻豆原创 are聽helping clients transform聽business models, processes, and customer and employee experiences while realizing value through data and AI. This year at 麻豆原创 Sapphire, Accenture is announcing its plans to embrace the consulting capability for Joule and ABAP code generation in compressed cloud ERP transformations. Additionally, Accenture and 麻豆原创 are teaming on 麻豆原创 Signavio and 麻豆原创 LeanIX solutions to help customers with insights, governance, and other capabilities to achieve their transformation outcomes.
  • Apple:We are聽deepening聽 our partnership with Apple to revolutionize the boardroom with AI聽and spatial computing. By integrating Apple Vision Pro with聽business applications from 麻豆原创,聽users can聽create聽an infinite聽enterprise workspace, and聽navigate tasks using聽their eyes, hands, and voice. 麻豆原创 has launched apps like 麻豆原创 Mobile Start and 麻豆原创 Analytics Cloud,聽giving users the ability to create a spatial boardroom to visualize their entire enterprise.聽Now, with 麻豆原创 Build Code, customers can easily bring their 麻豆原创 apps to Vision Pro, iPhone, iPad, and Apple Watch.聽麻豆原创 is also leveraging the power of Apple鈥檚 Neural Engine to run 麻豆原创 AI workloads securely and privately on Apple devices, supercharged by 麻豆原创 BTP.
  • Amazon Web Services (AWS):聽AWS and 麻豆原创聽announced an expanded, strategic collaboration聽to transform modern cloud ERP experiences and help enterprises drive new capabilities and efficiencies with generative AI. Together, 麻豆原创 and AWS are striving to make it easier for customers to adopt RISE with 麻豆原创 on AWS, to improve the performance and efficiency of 麻豆原创 workloads running in the cloud, and to embed generative AI into an enterprise鈥檚 entire portfolio of business-critical applications.
  • Boston Consulting Group (BCG): BCG聽, which recommends opportunities to maximize transformation investments using 麻豆原创 Signavio and 麻豆原创 LeanIX solutions. The offering allows companies to navigate continuous change and prioritizes ways to onboard AI-based innovations.
  • Google Cloud: We have聽聽better predict and mitigate supply chain risk. The expanded partnership begins by enabling marketing and sales departments to understand the impact of their campaigns on product sales, thus increasing forecast accuracy. This is achieved by integrating Joule and 麻豆原创 Integrated Business Planning for Supply Chain with Google鈥檚 Gemini AI assistant and Google Cloud Cortex Framework鈥檚 Data Foundation. By capturing previously hard-to-detect demand signals, companies can react faster and make more informed, agile decisions in a dynamic global market.
  • Meta: We are聽expanding our partnership with Meta聽by integrating Meta鈥檚 Llama 2 and Llama 3 models into the generative AI hub within 麻豆原创 AI Core as part of our business AI strategy. This integration will allow customers to create dashboards based on rich content with Llama鈥檚 qualitative conversational outputs and explore use cases built with Meta Llama 3. The wide range of capabilities offered by Meta Llama 3 will enable users to get assistance with key activities, including the auto-generation of custom scripts to extend dashboards, and the delivery of the most accurate scripts directly in 麻豆原创 Analytics Cloud.
  • McKinsey & Company: McKinsey has聽. Value Finder rapidly analyzes and prioritizes thousands of potential process optimization opportunities for clients 鈥 using a proprietary McKinsey and 麻豆原创 technology portfolio with generative AI 鈥 to capture measurable productivity, growth, and asset efficiency benefits enabled by 麻豆原创 S/4HANA transformations.
  • Mistral AI:聽麻豆原创 will聽add new LLMs from Mistral AI, a global company headquartered in Paris specializing in generative AI, to its growing corpus of world-class AI models in generative AI hub. This addition to 麻豆原创 AI Core will make it easier to build generative AI use cases for 麻豆原创 applications.
  • 狈痴滨顿滨础:听We are聽聽for next-generation business operations. ABAP developer capabilities and consulting capability in Joule will take advantage of the NVIDIA AI Enterprise software platform, including NVIDIA NIM inference microservices. NVIDIA NeMo Retriever, a collection of generative AI microservices, will connect AI applications with proprietary data, improving the accuracy and relevance of AI responses. We are also integrating NVIDIA Omniverse Cloud APIs into 麻豆原创 Intelligent Product Recommendation, enabling salespeople to visualize 3D products via digital twins in real time. This integration optimizes the sales process for complex products, helping customers make more informed decisions faster than ever.

To learn more about how 麻豆原创 Business AI delivers real-world results, visit the聽.


Philipp Herzig is chief artificial intelligence officer of 麻豆原创.

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麻豆原创 Expands Business AI Portfolio with Meta Open-Source Models /uk/2024/06/sap-expands-business-ai-portfolio-with-meta-open-source-models/ Tue, 04 Jun 2024 10:00:50 +0000 /uk/?p=135132 As part of its business AI strategy, 麻豆原创 provides access to AI models through the generative AI hub in 麻豆原创 AI Core on 麻豆原创 Business...

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As part of its business AI strategy, 麻豆原创 provides access to AI models through the generative AI hub in 麻豆原创 AI Core on 麻豆原创 Business Technology Platform (麻豆原创 BTP). By integrating advanced AI capabilities into the business context of organizations, customers benefit from solutions that are relevant, reliable, and responsible.

Grounded in an AI ethics framework, 麻豆原创 collaborates with partners to create insights from industry-specific data and deep process knowledge, driving exponential value for businesses. By fostering a multi-partner approach, 麻豆原创 ensures flexibility and prevents vendor lock-in, empowering customers and partners to navigate the AI landscape effectively.

As a next step in that journey, 麻豆原创 is integrating the Meta Llama 2 and Meta Llama 3 models into the generative AI hub to enable customers to create dashboards based on rich content with Llama qualitative conversational outputs, and to explore use cases built with Meta Llama 3.

罢丑别听聽provides an overview of 麻豆原创鈥檚鈥痓usiness AI strategy, highlighting the unparalleled opportunity for the 麻豆原创 ecosystem to build an array of solutions with generative AI capabilities and extensions on 麻豆原创 BTP.

麻豆原创 Analytics Cloud AI Portfolio Expansion

麻豆原创 will make Joule available in 麻豆原创 Analytics Cloud to let planning and analytics users get work done faster and drive better business outcomes in a secure and compliant way. The wide range of capabilities offered by Meta Llama 3 will enable Joule users to get assistance with key activities, including the auto-generation of custom scripts to extend dashboards, as well as delivery of the most accurate scripts directly in 麻豆原创 Analytics Cloud.

The goal is to integrate generative AI into major workflows of 麻豆原创 Analytics Cloud. Transforming these workflows will unlock innovative possibilities for distinct planning and analytics roles that are common in organizations globally. More information on how 麻豆原创 Analytics Cloud with Joule will help planning and analytics users get work done more efficiently聽.

Availability of Meta Llama 3 on Generative AI Hub

麻豆原创 will make Llama 3 available in Q2 2024 in the generative AI hub in 麻豆原创 AI Core given customer interest in Llama 3. The generative AI hub makes it simple to build generative AI use cases for 麻豆原创 applications, thanks to its value-adding features around 麻豆原创 integration and the ability to orchestrate language model interactions.

Adding Meta Llama 3 to the generative AI hub allows developers in the 麻豆原创 ecosystem to leverage its value-adding features. The 70B variant of Meta Llama 3 will be the largest open-source model available on the generative AI hub.

麻豆原创 SuccessFactors Text-to-Image Generation Requirements

麻豆原创 customers are exploring ways to enhance the visual appeal and relevance of images within the 麻豆原创 SuccessFactors HCM suite. The current process of curating and uploading images can be time-consuming and costly, often resulting in generic images that only partially cater to specific scenarios while also incurring expenses associated with stock image licensing.

Integrating the latest iteration of Meta鈥檚 open-source large language model (LLM) offers numerous benefits. Creative features from models such as Llama 3 come into play in a scenario like this, empowering users to generate custom images that better meet their needs within 麻豆原创 SuccessFactors software. Whether it is customizable course content thumbnails and banners for learning, tailored images for assignments in 麻豆原创 SuccessFactors Opportunity Marketplace, unique images for different themes on the home page, or personalized profile and banner images on people profile, the impact will be far reaching.

By streamlining the image creation process, reducing costs, and ensuring that every image is suited to its context, this feature will undoubtedly improve user engagement and the overall platform experience. 麻豆原创 customers should get ready to explore a new world of custom imagery tailored to their exact specifications, sparkling excitement and intrigue among stakeholders.


Walter Sun is senior vice president and global head of AI at 麻豆原创 SE.

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Winners Of The 2024 UKI 麻豆原创 Customer Success Awards Announced /uk/2024/04/winners-of-the-2024-uki-sap-customer-success-awards-announced/ Fri, 12 Apr 2024 10:45:27 +0000 /uk/?p=135104 London, UK 鈥 April 12, 2024 鈥 麻豆原创 today announces the winners of its 2024 麻豆原创 Customer Success Awards for UKI, which celebrate the future-minded...

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London, UK 鈥 April 12, 2024 鈥 麻豆原创 today announces the winners of its 2024 麻豆原创 Customer Success Awards for UKI, which celebrate the future-minded businesses that have harnessed 麻豆原创 technology to showcase new ways of thinking and set the benchmark for their industry, ultimately making the world run better.

The 2024 awards recognised the following organisations who are at the forefront of driving innovation, transformation, and environmental impact in today鈥檚 economy:

Sustainability Hero 鈥 Spirit Energy Ltd

The energy industry is inherently hazardous and requires robust safety management. Ex/ATEX inspections, conducted in potentially explosive environments, are at the heart of this challenge. By working with 麻豆原创, Spirit Energy implemented one single end-to-end holistic solution for its Ex/ATEX inspections.

The new solution has automated several critical processes, minimising the risk of human error. It has streamlined the cumbersome nine step Ex/ATEX inspection process into four simple steps. These improvements have contributed towards regulatory compliance and improved health and safety of staff, paving the way for industry-wide change.

Industry Leader 鈥 Haleon

Haleon needed to consolidate and transform all Operational Transfer Pricing (OTP) processes into a single process.

麻豆原创 Profitability and Performance Management Cloud was implemented for OTP cycles for 90 entities which provided higher performance, full integration with internal systems and improved user experience. This eliminated the need for manual work by automating key aspects of the process. 聽This deployment has redefined how Haleon operates its new transfer pricing cycle and is being discussed at board level amongst the Healthcare sector.

Transformation Titan 鈥 Accenture

Accenture has grown exponentially which directly impacts its financial business. Making timely and informed decisions, mitigating financial risks, and optimising financial operational support are key challenges for its finance business users.

Accenture developed an Interactive Finance Narrative Generator solution that harnesses 麻豆原创 solutions, human collaboration, and AI technology. This enables Accenture to focus on analysing and identifying key insights from reports, accelerating key financial close milestones and improving timeliness, accuracy and productivity.

Business Innovator 鈥 Touchlight Genetics

After 16 years as a manufacturing and R&D organisation, Touchlight developed a commercial platform which revolutionised the supply of synthetic DNA. It required an ERP solution to enable expansion to meet global demand. The system needed to adhere to the good manufacturing practice capabilities, validation, and traceability requirements of pharmaceutical regulatory bodies.

Touchlight implemented 麻豆原创 S/4HANA Cloud to undergo a full digital transformation to replace all non-integrated applications and provide real time visibility. This sets the foundation for Touchlight to become an intelligent enterprise.

Experience Wizard 鈥 Vodafone Group

Vodafone has revamped its operations to become the best-in-class Telco for Europe and Africa and Europe鈥檚 leading platform for business. To achieve this, it needed to transform its learning, talent, leadership, and skills-resourcing. It launched a new strategy and organisation, the Vodafone Learning Company, and Grow with Vodafone.

As part of its Grow with Vodafone project, Vodafone implemented 麻豆原创 SuccessFactors fully integrated talent suite. This solution has positively impacted employee loyalty, advocacy, and talent progression. Increased engagement also correlated with more lateral role changes and promotions, fostering career progression.

Service Supernova 鈥 Inchcape plc

Inchcape needed to modernise its global IT landscape. It had high-growth targets and external supply chain challenges to deal with.

Using RISE with 麻豆原创, Inchcape standardised its IT landscape, creating a technology foundation that supports its continued rapid growth. Since implementing RISE, Inchcape has improved efficiency and collaboration, leading to a better employee experience, and greater compliance.

Ryan Poggi, Managing Director, 麻豆原创 UK & Ireland said: 鈥淥ur customers in the UKI have made incredible achievements this year. They are at the forefront of driving innovation, within their industries and on a global scale. In times of economic uncertainty, this collaboration and continued transformation enables them to build resilient businesses. Congratulations to our winners and finalists, and a big thank you to our judges for their continued support.鈥

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Congratulations to 麻豆原创 UKI Customer Success Awards Finalists /uk/2024/03/congratulations-to-sap-uki-customer-success-awards-finalists/ Fri, 22 Mar 2024 09:47:16 +0000 /uk/?p=135091 Breaking news, 麻豆原创 UKI has announced the 12 finalists for the 2024 Customer Success Awards! These awards celebrate the achievements of future-minded companies that have...

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Breaking news, 麻豆原创 UKI has announced the 12 finalists for the !

These awards celebrate the achievements of future-minded companies that have harnessed 麻豆原创 technology to showcase new ways of thinking and set the benchmark for their industry, ultimately making the world run better.

The Transformation Titan Award – For customers that have implemented Business Technology Platform (BTP) products to solve business problems and accelerate innovation.

  • Accenture developed an Interactive Finance Narrative Generator solution that harnesses 麻豆原创 solutions, human collaboration, and AI technology. This accelerates key financial close milestones, improves timeliness, accuracy, and cost-effectiveness, meaning Accenture can focus on analysing and identifying key insights from reports.
  • Harrods used a mix of 麻豆原创 ERP Core Component and 麻豆原创 BTP to deliver a solution that provides a single view of truth for their Hamper planning and logistics business unit. The solution provides staff with easy to consume data, eliminates bottlenecks and improves customer satisfaction.

The Sustainability Hero Award – Recognises customers that use 麻豆原创 technology to shape a sustainable future and are creating a positive social or environmental impact.

  • Spirit Energy Limited opted for a single solution within the 麻豆原创 framework to automate and streamline its Ex/ATEX inspections, which are conducted in potentially explosive environments. The approach has automated several critical process steps minimising the risk of human error.
  • Fyffes Group Limited consolidated its business, onto one sustainable platform, ensuring the business is 鈥榝it for future.鈥 Fyffes has maximised efficiency of its natural resources whilst protecting the planet and conserving for future generations.

Industry Leader Award – For customers that have modernised their businesses, and even their industries, by utilising technology in an original way.

  • Haleon transformed its Operational Transfer Pricing processes into a single process using 麻豆原创 Profitability and Performance Management Cloud. This eliminated the need for manual work by automating key aspects of the process.
  • Princes Group adopted a fully integrated 麻豆原创 Ariba solution to gain greater visibility and control of its end-to-end processes, as well as improving supplier collaboration and providing a more user-friendly interface for internal users.

Business Innovator Award – Dedicated to customers that are transforming and future-proofing their businesses using 麻豆原创 solutions in the cloud.

  • Touchlight Genetics implemented 麻豆原创 S/4HANA Cloud to undergo a full digital transformation to replace all non-integrated applications and provide real time visibility. This sets the foundation for Touchlight to become an intelligent enterprise.
  • Cadent Gas opted to use 麻豆原创 Datasphere within 麻豆原创 BTP to get a robust and intelligent data synchronisation solution that meets strict government requirements. By using 麻豆原创 Datasphere, the Cadent Gas data and analytics team have been able to double their productivity as the solution allows for rapid implementation of API changes and faster access to new data.

The Experience Wizard AwardRecognises customers that have developed and implemented the best customer or employee experiences.

  • Vodafone Group As part of its 鈥楪row with Vodafone鈥 project, Vodafone implemented 麻豆原创 SuccessFactors fully integrated talent suite. This solution was picked to support with employee growth across the entire lifecycle and to improve employee loyalty, advocacy, and talent progression.
  • BrandAlley deployed the Customer Advocacy Intelligence Platform integrated with 麻豆原创 Emarsys Customer Engagement solution. This enabled BrandAlley to identify its most loyal brand advocates, track the spend of their entire referral network, and send referees and referrers personalised timely messages.

The Service Supernova Award – For customers that have successfully adopted 麻豆原创 Cloud solutions to meet or exceed business goals, optimise IT resources, increase user enablement, and improve productivity or learning.

  • Inchcape plc chose RISE with 麻豆原创 to standardise its IT landscape and create a technology foundation that would support its continued rapid growth. Since implementing RISE with 麻豆原创, Inchcape has improved efficiency and collaboration, resulting in a better employee experience, and greater compliance.
  • BT Group opted to build on existing foundations of 麻豆原创 SuccessFactors HCM to create a superior, digitally enabled colleague experience across all talent management touchpoints. 麻豆原创 SuccessFactors HCM solution has enabled BT Group to become a skill-based organisation that allows colleagues to be in charge of their own careers.

Congratulations and good luck to all the finalists! Thank you to everyone who participated and submitted an entry this year! The winners will be announced on April 12th, and we鈥檒l be celebrating virtually on April 26th.

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Using Gamification to Improve Customer Engagement and Knowledge /uk/2023/10/using-gamification-to-improve-customer-engagement-and-knowledge/ Thu, 26 Oct 2023 09:07:50 +0000 /uk/?p=135000 Gamification is everywhere. Most apps on smartphones have a gamification element, from education tools such as Duolingo to fitness apps like Strava. These apply game...

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Gamification is everywhere. Most apps on smartphones have a gamification element, from education tools such as Duolingo to fitness apps like Strava. These apply game thinking and mechanics, such as points and leader board systems, in a non-game context.

Gamification is also becoming more popular amongst our customers and partners, and 麻豆原创 is using it in both a pre and post-sales context to improve return on investment, data quality, timeliness, and learning.

Here are some of the exciting ways that we’ve used gamification to drive engagement and differentiate our sales experience from our competitors.

1- Creating Immersive Virtual Reality Experiences to Engage Users

In preparation for the CWS Summit Europe, an event aimed at Contingent Workforce Professionals, the 麻豆原创 UKI Innovations team was tasked with creating an immersive experience to showcase how 麻豆原创 technology can have a positive impact on the future of work. They used virtual reality (VR) technology to produce a simulated space environment.

The VR Experience took users on three immersive journeys through different worlds. New 麻豆原创 UI World showcased 麻豆原创’s new user interface, eliminating text heavy programs. The Launch of 麻豆原创 Learning World gave participants the opportunity to better understand how to recruit, employ and manage a strong workforce, and the Future of Work World demonstrated how 麻豆原创 technology can help businesses deploy a Total Workforce Management strategy.

By Using a gamified interactive VR experience, users became more engaged with 麻豆原创 products and services in a meaningful way, which helped them better understand the benefits that 麻豆原创 software can bring to their business.

2-听Using Augmented Reality to Highlight Sustainability and Purpose

There is a lot of pressure on businesses to be more sustainable. The good news is that technology can help. But it can often be difficult for customers to know where to start and to understand the best option for them, and for the planet. This is where gamification can help.

The Innovation team used augmented reality (AR) to create a Sustainability and Purpose event Stand to showcase different elements of 麻豆原创’s sustainability portfolio. They created three different sections of the stand, one focused on waste and the circular economy, another on emissions and environmental impact, and the third on inequality. This allowed users to uncover relevant sustainability information whilst interacting with the applicable 麻豆原创 technology and demos. In each world, the player is presented with a fast fact, a multiple-choice question, and an 麻豆原创 solution, and a fcial recognition feature which made the journey more engaging.

The gamified approach demonstrates how 麻豆原创 can help businesses meet regulatory obligations, act sustainably, and make processes more efficient whilst still addressing the environmental, social, and economic challenges of today.

3-听BTP Diamond Game

麻豆原创’s Business Technology Platform (BTP) can be seen as a complex offering as it comprises so much. It includes application development, automation, data analytics, integration, and AI capabilities into one unified environment optimised for 麻豆原创 applications. As a way of making BTP more digestible and understandable for customers, the UKI BTP team created the 麻豆原创 BTP Diamond Game.

This physical board game requires users to work in small teams and act as they work for the same company, setting the teams the challenge of solving real business issues using the BTP service cards. This interactive game helps customers understand how they can get tangible business benefits from 麻豆原创 BTP.

4-听Using Business Simulation to Help Customers Better Understand 麻豆原创 S/4HANA Cloud

Businesses are facing volatile macroeconomic environments and markets that favour flexibility. To stay ahead, customers need to be in the cloud. 麻豆原创 S/4HANA Cloud offers customers that opportunity and so 麻豆原创 is continually looking at ways to showcase how to best use the solution while demonstrating the benefits of the benefits of a cloud environment.

The 麻豆原创 team created ERPsim, a business simulation game that gives participants a hands-on experience that conceptualises 麻豆原创 S/4HANA. In the game, participants are responsible for running a fictitious company in a virtual marketplace, whilst using a real live 麻豆原创 S/4HANA Cloud system to overcome challenges.

ERPsim inputs algorithms and chaos theory into 麻豆原创’s BTP. The aim of the game is to help users enhance their understanding, and move from having standard application knowledge, to a much more advanced knowledge of applications, business, and collaboration. ERPsim highlights the intelligent technologies, real time analytics, and intuitive user experience of 麻豆原创 S/4HANA Cloud.

ERPsim allows 麻豆原创 to establish a better rapport with customers and partners through collaboration. Also, participants walk away with a unique memorable experience of 麻豆原创 S/4HANA Cloud, with an increased understanding and level of confidence of the new world of ERP in the cloud from 麻豆原创.

Using Gamification to Improve Customer Engagement and Knowledge

Gamification offers so many business benefits and 麻豆原创 has been using it to build engagement, increase customer knowledge and highlight how technology can help organisations to grow. Gamification differentiates our post and pre-sales experiences from our competitors, creating a memorable experience for users in a suitable way.

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