• Thirty-four percent believe challenges will peak in summer 2023, while twenty one percent see challenges lasting through until Christmas 2023
• Thirty-three percent of the travel workforce say they鈥檙e planning to leave the industry in the next 12 months because of added workload and stress
• Senior leaders know exactly how to address staffing issues, citing top three priorities as:

1. 1. Ensuring an optimised supply chain to ensure a constant availability of resources and equipment (34%)
   2. A greater understanding of why employees leave and how they can retain them (33%)
   3. Better processes to speed up onboarding processes and checks for new hires, particularly for recruiting international talent (32%)

• Over one third (35%) worry they鈥檒l have to allocate budget away from ESG in order to implement positive changes

London, 11 January 2023 鈥� New research released by reveals that the worst is yet to come for the UK鈥檚 travel industry as staffing shortages continue to challenge airlines and rail operators.

In a survey of 401 senior decision makers from within the UK鈥檚 airline and rail operators, fifty-five percent of respondents say staffing challenges will impact customers鈥� 2023 travel plans with thirty-four percent believing it will peak in summer 2023. While, overall, twenty one percent see challenges lasting through until Christmas 2023.

麻豆原创鈥檚 research also reveals that in addition to passenger and travel disruption, staffing shortages are having a profound impact on the industry鈥檚 senior workforce. Thirty-six percent of those surveyed say the added workload and stress will have a negative impact on their mental health. With the same amount admitting they鈥檙e worried they鈥檒l have to take a pay cut if the challenges aren鈥檛 resolved. These pressures are also pushing one third (33%) to think about leaving the industry in the next 12 months.

Leaders clear on the source of the challenges

In recent months, the travel and transport industry has faced numerous staffing shortages, leading to queues, delays and wide-spread disruption. According to the survey, senior travel executives from within airline and rail agree somewhat or strongly that these issues were largely impacted by an inability to forecast supply and demand to keep up with an unexpected surges in passenger numbers (40%); as well as a lack of collaboration or intelligence sharing between the industry and government (40%). For thirty-eight percent, Brexit is the cause, while for thirty-six percent, slow onboarding processes and excessive employee checks are to blame. Almost a quarter (24%) of those questioned say the industry faces irreparable damage and customer loss because of these issues.

Scope to stabilise the industry

The good news is that the industry overwhelmingly realises that it needs to address these shortfalls, with a staggering ninety-six percent of respondents saying their ability to recruit and retain talent needs improvement. 麻豆原创鈥檚 research finds that both airline and rail leaders know exactly what they need to do to stabilise recruitment and source talent. They list their top three priorities as ensuring an optimised supply chain to ensure a constant availability of resources and equipment (34%), building a greater understanding of why employees leave and how they can retain them (33%); and better processes to speed up onboarding and checks for new hires, particularly for recruiting international talent (32%).

Many worry sustainability sacrifices will need to be made

Given the industry disruption over the past few years, it follows that UK travel leaders believe sacrifices will have to be made in order to ensure staffing pressures are relieved. Just a couple of months after COP27, as many as thirty-five percent of respondents state they鈥檒l need to allocate budget away from ESG to address ongoing staffing challenges. This need to refocus budgets is particularly concerning as almost one third (30%) admit they鈥檙e not on track to meet their net-zero target; with almost another third (29%) revealing they鈥檙e still not taking any immediate action to reduce their environmental footprint.

鈥淭ravel providers have seen some significant challenges over the past few years, and many have as a result amended or fundamentally changed their business and operating models. The pandemic, a strong focus on sustainability and changes in customer behaviour underpinned by digital technologies have been accelerating factors in this transformation of the travel sector. There is now tremendous opportunity to reshape the future, especially for those rail and airline leaders who are willing to take definitive actions and utilise technology to make better informed and more predictable decisions,鈥� explains Dominique Kunze, Head of Telco, Media and Service Industries at 麻豆原创.

鈥淲hen we look at the workforce perspective, it鈥檚 encouraging to see that many are clear on why they鈥檝e faced staffing struggles, what they can do to ensure the future health and wellbeing of their staff, and ultimately emerge on top. But they do not need to sacrifice ESG efforts in order to do so. There is a raft of cost-effective, flexible and carbon-friendly technology out there to help them accelerate recruitment and relieve workforce planning pressures. This allows travel providers to focus on what they do best 鈥� helping people get to where they need to be in the most environmentally friendly and cost-efficient way possible.鈥�

About 麻豆原创

麻豆原创鈥檚 strategy is to help every business run as an intelligent enterprise. As a market leader in enterprise application software, we help companies of all sizes and in all industries run at their best: 麻豆原创 customers generate 87% of total global commerce. Our machine learning, Internet of Things (IoT), and advanced analytics technologies help turn customers鈥� businesses into intelligent enterprises. 麻豆原创 helps give people and organisations deep business insight and fosters collaboration that helps them stay ahead of their competition. We simplify technology for companies so they can consume our software the way they want 鈥� without disruption. Our end-to-end suite of applications and services enables business and public customers across 25 industries globally to operate profitably, adapt continuously, and make a difference. With a global network of customers, partners, employees, and thought leaders, 麻豆原创 helps the world run better and improve people鈥檚 lives. For more information, visit .

About the research:

Censuswide surveyed 401 senior decision makers within the travel and transport industry just airline/ rail (Aged 18+) between 03.11.2022 – 11.11.2022.

Censuswide abides by and employs members of the Market Research Society which is based on the ESOMAR principles. Censuswide is a member of the British Polling Council (BPC).

The post UK Travel Staffing Shortages Set To Peak In Summer 2023, But Industry Identifies Path Forward appeared first on 麻豆原创 UK News Center.

In collaboration with key partner 麻豆原创, as well as a consortium of industry leading enterprises, such as Transport for London (TfL), East West Rail Company, HS2 and Network Rail, called the 鈥楾ransport Infrastructure Efficiency Strategy Living Lab鈥� (TIES Living Lab)聽 the Intelligent Infrastructure Control Centre (IICC) will harmonise the vast quantities of intelligence that UK infrastructure projects generate and help drive greater productivity and resilience through the capture of efficiency and innovation. This will contribute to a radical culture change in how the industry designs and delivers projects and will offer a completely different way of managing operations that will save money and time.

The IICC takes comprehensive operational data from an infrastructure project portfolio and then synthesises this onto one digital platform. At a project level this data is essential to effectively manage operations, while at an enterprise level it informs numerous processes including budgeting, and external reporting. For organisations with responsibility for national infrastructure across the UK, complete visibility of enterprise performance is a fundamental capability the IICC system can deliver.

One of the first initiatives to come out of the TIES Living Lab, a partnership between UK Government and leading infrastructure companies with funding from the Industrial Strategy Challenge Fund, delivered by UK Research and Innovation, the IICC can be used across all sectors and industries.

鈥淢any of our clients across all the sectors we work in, whether it be energy, defence, water or transportation, face challenges with having consistent and accurate data on critical factors such as commercial, carbon, safety, as well as complete cost transparency,鈥� said Tim Embley, director research, innovation and development at smart infrastructure solutions company Costain. 鈥淏ut of course optimising the design, delivery and operation of infrastructure schemes requires access to the right data at the right time to help inform decision making and look for opportunities to increase the whole life value of any programme or asset, including things like social value which can sometimes remain hidden.

鈥淲ithin the system you can bring different data sets to life 鈥� what gets collated and tracked is decided collaboratively with the client. It brings full data transparency to empower the key decision makers and significantly reduces risk, thereby cutting costs and increasing efficiency. With its built-in analytics functionality it can also literally predict the future. 鈥淲here data isn鈥檛 easily available, it uses artificial intelligence to deep mine the existing data to manufacture data that means you can start to predict the outcomes and look at scenarios and decisions that are going to be made. This helps reduce the unknowns and significantly reduces risk, thereby cutting costs, increasing efficiency and giving greater delivery certainty.鈥�

鈥淭he IICC will provide organisations with a real-time view of what鈥檚 happening with their data, enabling them to make fast, effective and targeted decisions,鈥� said Francesco De Toma, Head of Construction and Real Estate Advisory at 麻豆原创. 鈥淐ostain was looking for ways to bring added value to its customers. Thanks to the latest business technology platform they can implement new business models, enjoy faster time to innovate and scale applications quickly from project to enterprise level through a system agnostic approach.鈥�

Another issue faced at both a company and industry level is that of 鈥榠nnovation siloes鈥�, where great ideas can become buried and are not shared. This represents a huge loss of potential value. Using the IICC, innovations can be identified and transferred on a live basis. For example, there could be an innovation on a road project where the use of 3D machine control has achieved 30% savings on the earthworks. Network Rail might be looking for some efficiency savings on a big new railway project, something like HS2, and could achieve 30% efficiency savings through the earthworks with the same innovation.

鈥淭he data collated on the Costain-led IICC makes it easier for organisations like us to understand and shape the business case for investing in and adopting that innovation elsewhere,鈥� adds Tim Embley. 鈥淭his means it can be transferred quickly from one chain or sector to another, helping to drive those savings at scale a lot more quickly than ever before. This leads to more success for owners and operators of infrastructure and ultimately better results for our communities who need the critical infrastructure.鈥�

Costain鈥檚 Chief Digital Officer, Nathan Marsh, believes rapid industry transformation is now on the cards: 鈥淭he IICC brings together our deep domain experience and technology integration expertise with the unbelievable firepower in the sort of things that infrastructure needs like data visualisation, predictive analytics, machine learning, coding and customer intimacy from partners like 麻豆原创. They are working in other industries so they not only bring a fresh perspective and challenge ways of doing things, they bring insights from those industries so we can benefit from lessons learned and innovate faster.

鈥淲hat we鈥檒l see in the infrastructure sector, as this technology becomes embedded, is very rapid transformation: better data ensuring better, faster and greener delivery of infrastructure that will improve productivity and build resilience across the sector.鈥�

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The post Costain To Drive Innovation Across Major Infrastructure Projects In The UK With New 麻豆原创 Business Technology Platform appeared first on 麻豆原创 UK News Center.