artificial intelligence Archives - 麻豆原创 UK News Center News about 麻豆原创 UK Wed, 05 Jun 2024 12:47:30 +0000 en-GB hourly 1 https://wordpress.org/?v=6.9.4 Joule to Integrate with Microsoft Copilot for a Unified Work Experience /uk/2024/06/joule-to-integrate-with-microsoft-copilot-for-a-unified-work-experience/ Tue, 04 Jun 2024 09:00:08 +0000 /uk/?p=135135 Today at 麻豆原创 Sapphire, we announced plans to bring our generative AI copilot Joule together with Microsoft Copilot for Microsoft 365. The deep bi-directional integration...

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Today at 麻豆原创 Sapphire, we announced plans to bring our generative AI copilot Joule together with Microsoft Copilot for Microsoft 365.

The deep bi-directional integration will allow employees to get more done in the flow of their work through seamless access to information from interactions with business applications in 麻豆原创, as well as Microsoft 365.

I often get asked the question, 鈥淗ow many copilots do I need for my business?鈥

The answer is not about how many, but which you use when.

By integrating two of the leading generative AI copilots for business, users can use both simultaneously to get work done. And future plans for bi-directional integration will allow users to benefit from one experience, no matter which copilot they use.

鈥淯nlocking the massive potential AI has to offer requires capabilities that are high value, reliable, and available in-context in the applications that people use today,鈥 said Muhammad Alam, member of the Executive Board of 麻豆原创 SE and head of 麻豆原创 Product Engineering. With the bi-directional integration of Joule and Copilot for Microsoft 365, we鈥檙e enabling employees to get more done in the flow of their work through seamless access to information from business applications in 麻豆原创 as well as Microsoft 365.鈥

鈥淢icrosoft and 麻豆原创 are committed to providing world-class solutions to help our customers solve their most fundamental business challenges,鈥 said Scott Guthrie, executive vice president of Cloud + AI at Microsoft. 鈥淭he integration of Microsoft Copilot and Joule brings together the power of generative AI to unlock greater employee productivity and will enable enterprises to accelerate customer-centric innovation in a unified experience.鈥

麻豆原创 and Microsoft will start integrating their Joule and Copilot for Microsoft 365 later this year, combining enterprise data residing in 麻豆原创 with contextual knowledge from Microsoft 365, including Microsoft Teams, Microsoft Outlook, Microsoft Word, and more, delivering richer insights for better decision-making.

With this integration, 麻豆原创 and Microsoft are creating entirely new ways to boost productivity.

For example, by bringing Copilot for Microsoft 365 into Joule, a user can book a flight using 麻豆原创 Concur and Joule, and Joule can block their calendar in Microsoft Outlook.

Or, consider a product manager working on a new product launch with a cross-functional team: they have regular meetings on Microsoft Teams and collaborate with Microsoft 365. Joule can connect to the team鈥檚 individual skill profiles stored in 麻豆原创 SuccessFactors software and core business information that resides in 麻豆原创 S/4HANA Cloud. The new integration enables product managers to coordinate business activities with the team, simply by using a few queries.

Today鈥檚 collaboration, as well as the聽聽last week, is the next step in a long-standing partnership between 麻豆原创 and Microsoft, using the latest in enterprise-ready generative AI innovation to help solve customers鈥 most fundamental business challenges.


Philipp Herzig is chief artificial intelligence officer of 麻豆原创.

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麻豆原创 Let’s Talk Data Podcast Series /uk/2022/08/sap-lets-talk-data-podcast-series/ Tue, 02 Aug 2022 13:41:13 +0000 /uk/?p=133808 Check out previous seasons of the 麻豆原创 Let鈥檚 Talk Data podcast series in our previous blogs on Season 5 and Season 4. Building a solid...

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Check out previous seasons of the 麻豆原创 Let鈥檚 Talk Data podcast series in our previous blogs on and .

Building a solid data foundation and achieving information excellence is essential to delivering the business agility needed to navigate change and rapidly make business decisions. Helping business teams harness their data assets and the responsiveness to adjust the collection and communication of these valuable resources is extremely relevant to support the improved efficiencies needed within the organisation in times of change.

So, we鈥檝e brought together experts in data management and strategy to discuss key topics and trends that are reshaping the way companies leverage data, to unlock the full potential of this valuable enterprise asset.

Listen to this podcast series on all things data!

Watch for new podcasts and catch up on topics you might have missed.

You can listen on , , , or

 

Season 6 Preview: Podcasts on data strategy, use cases and related 麻豆原创 solutions

This episode describes 麻豆原创 Signavio Process Intelligence: why, what and how. It also discusses the integration between 麻豆原创 Signavio Process Intelligence and 麻豆原创 Data Intelligence.
Speakers: Senior Director 麻豆原创 Signavio Process Intelligence, ; and Senior Director Data Management Solution Marketing at 麻豆原创, .

This episode introduces you to 麻豆原创 Signavio. You will gain a good introduction to Siganavio, the key elements and how 麻豆原创 and Signavio work together for process improvement.
Speakers: Senior Director 麻豆原创 Signavio Process Intelligence, ; and Senior Director Data Management Solution Marketing at 麻豆原创, .

This podcast is about the foundation that Board members, particularly those of non-data-native companies, need so they can address the most important opportunities and risks, probe more deeply, and fulfill their oversight responsibilities around data. Join , 鈥渢he Data Doc,鈥 President of Data Quality Solutions, and , Enterprise Data Management & Data Strategy Innovator at 麻豆原创, as they share their insights.

Join this interactive discussion with women who have spent their careers in data-related positions, including VP of Global Marketing and Solutions at 麻豆原创, 聽Senior Director in Data Management at 麻豆原创, Product Marketing Manager at AWS, and Senior Director in Data Management at 麻豆原创, . You will hear their opinion of where data management is today, some tips if you want to get into a data-related career, and some insight on the importance of data-focused advocates across industries.

This episode explains document processing, the partnership with OpenText and a recent ROI study on the reduction of costs, improved performance and effective migration to S/4HANA.
Speakers: Senior Global Director for Marketing and Solutions, ; and Senior Director 麻豆原创 Solution Marketing, .

This podcast builds on Ep 51 where we discussed data management services available in 麻豆原创 Business Technology Platform. In this episode we learn about a company with siloed and disconnected data that lacked business context. This podcast shares how the 麻豆原创 Business Technology Platform, and specifically the data and analytics services, were used to add business context to the existing data sprawl to enable confident decisions.
Speakers: Senior Director Platform & Technology Product Strategy at 麻豆原创,; Data Management Solution Management Lead at 麻豆原创, Axel Schuller; Senior Director Data Management Solution Marketing at 麻豆原创, .

Did you know that financial data reconciliation is a must-have for every 麻豆原创 implementation project? What is it and why does every organisation need to pay attention to it? Join Syin Tan, Kevin Zheng, Lucas Morris and Sam Bannigan, representatives from Deloitte鈥檚 Data Practice, as they discuss the costs, risks and compliance requirements of financial reconciliation, and how they leveraged 麻豆原创 Data Intelligence to stay on top of this critical success factor.
Speakers: Data Specialist at Deloitte Consulting, Kevin Zheng; Finance and Data Specialist at Deloitte Consulting, ; Finance Specialist at Deloitte Consulting, .

This podcast explores the most important data management services available in the 麻豆原创 Business Technology Platform. These services include data cataloguing and metadata management, data integration, and data processing. We will also discuss how these services are used across the data and analytics portfolio within the 麻豆原创 Business Technology Platform. Listen in to get the latest on data management services and how you can use them.
Speakers: Senior Director Platform & Technology Product Strategy at 麻豆原创, ; Data Management Solution Management Lead at 麻豆原创, Axel Schuller; Senior Director Data Management Solution Marketing at 麻豆原创, .

Sodales Solutions builds solutions for a company’s health, safety, and environment management 鈥 and they do so by using 麻豆原创 Business Technology Platform (麻豆原创 BTP). Through their ongoing innovation and reliance on 麻豆原创 BTP, Sodales is making the most out of the white spaces they identify. Listen to what the “麻豆原创 BTP role model” has to say and learn more about their innovation approach, thoughts about the 麻豆原创 store, hiring criteria and more.


Data volume growth is accelerating. The costs and risks to manage all that data go beyond just storage. Join CEO of Auritas, ; and Senior Director for Solution Management, Business Technology Platform at 麻豆原创, , as they discuss how and why to manage the lifecycle of data while balancing the cost of resources, ownership, risk and legal compliance.


In this podcast episode, you will hear from executives at 麻豆原创, IDC and 麻豆原创 partner Rizing, on the value partners derive from 麻豆原创鈥檚 Business Technology Platform (麻豆原创 BTP). Led by (Director, Software Channels & Ecosystems at IDC), an informed discussion with (CTO, Rizing) and (Global VP Partner Solution Advisory, 麻豆原创) expands on the findings of the IDC Partner Success Guide, which explores the business and technology accelerators available to partners through 麻豆原创 BTP. The executives cover topics such as how Rizing is innovating with 麻豆原创 BTP, the scope and impact the platform has on the customer lifetime value, and the 麻豆原创 programmes offered to ensure partner success with 麻豆原创 BTP.


Ratan Yedla and from VASPP Technologies discuss how Commodity Price Prediction works with 麻豆原创 Data Intelligence. They discuss the use of AI () and ML (Machine Learning) models to predict future prices based on previous patterns, external events and IoT data. This聽 predicts prices with less forecast error to enable better buying decisions which helps yield cost savings for organisations. VASPP Technologies did this work during the 麻豆原创 Data Intelligence content sprint.


and from DataXstream discuss building Intelligent Automation (IA) and the advantages of using 麻豆原创 Data Intelligence for MLOps. The team goes over the problem wholesale distributors face with trying to fulfill large quotes and orders accurately and efficiently. Traditionally, this required Customer Service Representatives (CSRs) who understood 麻豆原创 GUI and had years of industry experience, spending hours inputting data. With Intelligent Automation, optical character recognition (OCR) is used to read text into the machine learning models built by Xilin. He discusses the natural language processing (NLP) techniques used in addition to the advantages of developing machine learning pipelines in 麻豆原创 Data Intelligence. Kathleen and Xilin then wrap up with the future of Intelligent Automation and the potential of using machine learning to win more deals and improve customer buying experience.

If you are interested in learning more, check out additional resources and information located here:

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Agile Commerce Connecting Customers With The Products They Want To Buy /uk/2020/07/agile-commerce-connecting-customers-with-the-products-they-want-to-buy/ Wed, 01 Jul 2020 13:48:47 +0000 /uk/?p=132721 Artificial intelligence can help provide an improved customer experience and enable retailers to make better use of data to control inventory Inventory management is the...

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Artificial intelligence can help provide an improved customer experience and enable retailers to make better use of data to control inventory

Inventory management is the cornerstone of any reputable . It can be the difference between providing an exceptional user experience and one that leaves customers disappointed or frustrated, something retailers can鈥檛 afford.

For example, inventory management ensures advertised products are in stock; too often customers will click on a promotion to discover an item is only available in the wrong model, size or colour. The reason is the promotion is disconnected from real-time inventory levels, leading to a poor customer experience.

A product鈥檚 availability is also linked to its exposure, just as in a physical store; the outfit in the shop window will be first to sell out. Therefore, retailers need to rethink how to manage product exposure and promotions in relation to what inventory is available.

This is where artificial intelligence (AI) can play a transformational role.

Connected Commerce

In a nutshell, AI can continually examine real-time inventory and product exposure, enabling the retailer to adjust which products it promotes based on fluctuating inventory levels. This means they never end up with too much inventory and can use their valuable real estate for promoting the right product at that time.

AI is also fundamental to the idea of connected commerce, or subscription selling, which sees merchants selling products on an auto-replenishment basis. Well-known examples include meal subscription service HelloFresh, beauty box Birchbox, and shaving and grooming products Harry鈥檚 Razors.

鈥淭hese services benefited from a surge in popularity recently when, for the first time in generations, consumers experienced genuine scarcity of key products,鈥 says Charles Nicholls, senior vice president of 麻豆原创 Upscale Commerce and trustee at The Carbon Community.

鈥淐onnected commerce enables the retailer to increase inventory of highly profitable products and have forward visibility of demand that comes from auto-replenishment, so they can buy more efficiently.

鈥淢eanwhile the consumer can be assured of a continuous, regular supply of their favourite products.鈥

麻豆原创 advertorial

AI And The Dynamic Environment

Traditionally, AI analysed as much historical data as possible to try to predict future patterns. Unfortunately, this is like driving while looking in the rear-view mirror; you鈥檙e looking back over several years trying to predict how your business will be in the future. This historical model doesn鈥檛 adapt well to any massive spikes or swings in demand. And all bets are off with any Black Swan event, such as the coronavirus pandemic.

There is, however, a way to use AI more effectively. Modern machine-learning models evolve on the job, using underlying streaming data to provide the best option for maximising sales and profit for the retailer, based on real-time data.

This dynamic approach means retailers can respond quickly to unexpected events. This could be any event that causes inventory to quickly fluctuate, a product going viral on social media for example.

鈥淲ith AI, it鈥檚 possible to have the bulk of these activities handled by machine intelligence. This allows for human capital to be reinvested into new and higher value activities,鈥 says Chris Hauca, general manager of 麻豆原创 Commerce Cloud.

Merchandising

Elsewhere, AI can take the heavy lifting out of merchandising. A merchandiser鈥檚 job is to sell what they have in stock. They must understand which products to display relative to their inventory and adjust pricing based on stock levels.

The challenge with any large brand is there are too many products to manage this effectively. Merchandisers therefore end up focusing on the top sellers or the 鈥減roblem child鈥 products. Machine-learning can instead optimise the long tail, uncovering the hidden gem product for example, one that doesn鈥檛 get much exposure, but offers a high margin and of which there is high inventory.

It can also identify products that are traffic generators or 鈥渉alo鈥 products that draw customers in. They don鈥檛 necessarily buy these products, instead clicking through and making another purchase from the brand.

鈥淢achine-learning can find these items automatically and surface them so the retailer is showing products that are both relevant to the customer and they need to sell. It鈥檚 not personalisation, it鈥檚 not merchandising; it鈥檚 a blend of the two,鈥 says Nicholls.

Becoming More Agile

COVID-19 has accelerated the need for more agile approaches in ecommerce.

Hauca says: 鈥淭he pandemic has provided additional evidence that ecommerce is a strategic asset for businesses that had it in place. In many cases this was the only sales channel available.

鈥淩etailers are accelerating their ecommerce strategies and hardening their operations. The consensus is their digital business is not going to go back to historical normal levels, but stay at the level previously considered holiday peak traffic.鈥

Retailers want to know how they can do things in a cheaper, faster, more agile way. This focus on flexibility and a lower cost of ownership means they are looking at implementing smaller, connected systems rather than huge, time-consuming systems integration projects.

So some retailers are changing their business models, perhaps selling directly for the first time.

鈥淲e have seen a food distributor that served exclusively corporate and educational customers in the UK see their business 100 per cent disrupted by the pandemic,鈥 says Hauca. 鈥淭hey were able to quickly shift their commerce platform to go direct to consumer in five weeks, because of the agility of their 麻豆原创 commerce implementation.鈥

With this move to greater agility, some basic building blocks must be in place. One of them is inventory. Retailers must understand where their product is and what they can sell.

Using AI can deliver a much better customer experience than has been possible in the past. As importantly, it enables the retailer to be more agile and make better use of data, which will be crucial as they look to navigate the new, disruptive landscape ahead.

This article first appeared in the Raconteur Future of Ecommerce report:

For more information please visit聽聽or contact us at sap.cxmarketing@sap.com

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