麻豆原创 S/4HANA success series Archives | 麻豆原创 News Center /tags/sap-s-4hana-success-series/ Company & Customer Stories | 麻豆原创 Room Mon, 12 Feb 2024 18:07:09 +0000 en-US hourly 1 https://wordpress.org/?v=6.9.4 Chevron Fueling Up for Cloud Future with 麻豆原创 S/4HANA Transformation /2021/09/chevron-cloud-future-sap-s4hana-transformation/ Tue, 07 Sep 2021 11:15:57 +0000 /?p=187972 As a leading multinational oil and gas company Chevron is dedicated to building reliable, affordable, and ever-cleaner energy in all operations, including with subsidiaries.

However, over time, it became clear that some of its complex legacy systems were not poised to meet the requisite challenges going forward, especially with 麻豆原创鈥檚 support for 麻豆原创 ECC 鈥 an impactful solution in Chevron鈥檚 enterprise resource planning (ERP) portfolio 鈥 coming to an end in 2027. That鈥檚 why Chevron is now teaming up with 麻豆原创 as a customer and co-innovation partner to transform its digital core and position itself for the cloud future.

鈥淥ur motivation was clear: We are embracing a more reliable digital foundation that can enhance production efficiency and enable faster, more informed decisions,鈥 said Michelle LaPoint, general manager of Enterprise Digital Delivery at Chevron. 鈥淲e wanted up-to-the-minute, forward-looking, embedded analytics and the ability to simplify enterprise processes, automate where possible, and innovate around the digital core going into the future.鈥

Designing a Clean Digital Core

Currently, Chevron operates on more than a dozen distinct ERP systems across its business segments. Given that complex landscape, and taking into account the varying processes across business units, standardizing business processes, data, and technology were top of mind for business and IT leadership.

鈥淔or a large company like Chevron, transformation is a global, phased, multi-year journey,鈥 said LaPoint. 鈥淲e want one common platform with standard data and processes and now we鈥檙e well on the path toward that goal.鈥

Historically, Chevron modified and customized its legacy systems to meet complex and varying global requirements. By transforming its digital core, the company is now working to position itself for whatever comes next, taking advantage of 麻豆原创鈥檚 standard cloud product to adopt new functionality as it becomes available in . It is expected that this will enable Chevron to:

  • Increase overall speed and agility
  • Decrease total cost of ownership of business solutions
  • Drive greater digital innovation

More so, through its co-innovation partnership with 麻豆原创, Chevron is working to position itself as a key player in what the 鈥渟tandard鈥 product will look like in the months and years to come.

Co-Innovating, Collaborating, Communicating

For large customers, the standard functionality of 麻豆原创 software may not perfectly line up with their sophisticated system needs and requirements. That鈥檚 where 麻豆原创鈥檚 co-innovation program comes into play. Partners like Chevron regularly connect with the 麻豆原创 Services team to discuss their business needs and make their voices heard regarding the overall product road map going forward.

鈥淭his is just an extension of working closely with 麻豆原创 as a co-innovation partner,鈥 said Rajesh Sahajwani, services partner at 麻豆原创. 鈥淲e are the design authority. We create the way 鈥榮tandard鈥 runs. It鈥檚 important that we are in communication with our largest customers, so we can find gaps, feed information to our product teams, and strengthen our future product road map. Ultimately, it鈥檚 all about building a better product.鈥

Chevron鈥檚 close collaboration with 麻豆原创 in asset management is already delivering a reduction in future technical costs. This is made possible by Chevron鈥檚 strong governance efforts and positions the company as a unique 麻豆原创 partner and customer going forward.

In other words, this partnership is expected to keep each company from remaining stagnant on the path to the cloud, so that tomorrow鈥檚 Chevron 鈥 and tomorrow鈥檚 麻豆原创 鈥 will be even better than today鈥檚.

罢丑别听麻豆原创 S/4HANA Success series features content by leaders from 麻豆原创 North America focused on highlighting customer success with 麻豆原创 S/4HANA. Learn how customers in this region manage successful implementations with the partner ecosystem and 麻豆原创 Services as well as leverage the platform to transform their industries.


Michael Mahoney is head of Services for 麻豆原创 North America.

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Ecobat Engages RISE with 麻豆原创 to Power the Circular Economy Forward /2021/07/ecobat-rise-with-sap-circular-economy/ Mon, 19 Jul 2021 12:15:32 +0000 /?p=186803 If you鈥檝e ever started your car only to find it sputtering, 鈥渋t鈥檚 time for a new battery鈥 is likely one of the first thoughts that crossed your mind. While you focus your attention on replacing the battery at a mechanic or an auto parts store, it鈥檚 easy to overlook an important detail that dominates conversations on sustainability today: what happens to the dead battery?

This question, which can be applied to a wide range of products, including plastics and metals, that are used to power and connect society, is at the heart of the circular economy, a term to describe the concept of making growth and the recycling of finite resources interlocked.

For Ecobat, the world鈥檚 leader in battery recycling and lead production, the circular economy is inseparable from its business, which focuses on the recovery and repurposing of more than 99% of the metal in many of the batteries companies and consumers use on a daily basis. Given the gravity of this initiative and the complex coordination required by the circular economy, Ecobat鈥檚 leaders know technology must be a part of this equation and have doubled down on investments in this area to achieve its mission of leading in the responsible collection, recycling, production, and distribution of resources essential to modern life.

Ecobat CIO Jamie Lee has spearheaded these efforts. A recent example is that Ecobat signed a deal with 麻豆原创 to engage the new offering to facilitate its move to 麻豆原创 S/4HANA Cloud.

We sat down virtually with Lee to learn how the world鈥檚 leading battery recycler is helping drive the circular economy and where cloud adoption will help the company move its sustainability-focused mission forward.

A Driving Force in Sustainability

According to Lee, Ecobat takes a full-circle approach to recycling and repurposing materials that people use in their daily lives — from lead and other alloys to lithium and the plastics from which batteries are crafted. The company prides itself on meaningful manufacturing partnerships to get this done because it has a much bigger global purpose: transforming resources to power a more connected, sustainable world.

It鈥檚 the company鈥檚 approach to innovation that has positioned Ecobat as a leader in circular economy conversations.

鈥淲e either recycle, manufacture, or refurbish products and core materials that come from those batteries. Keeping them out of landfills is key because there are so many batteries in the world today,鈥 Lee said. Using an example of battery manufacturers wanting to use lead, lithium, and plastics, Lee shared how that鈥檚 when consumers see the fruit of these efforts: from our devices, phones, and data centers to electric vehicles, stored, and mobile energy backup systems.

鈥淲e believe we serve as a very important part of sustainability in this world,鈥 Lee said. The numbers bear this out as well. Ecobat and other companies have noticed the immense importance and economic weight consumers are putting on sustainability in products.

麻豆原创 S/4HANA Is Helping Ecobat Grow

With the company priding itself on its circular economy leadership, Lee shared that 麻豆原创 S/4HANA Cloud will be an essential tool for its unique business to scale globally. As a manufacturing industry veteran, Lee has seen the negative outcomes that have occurred when peers did not proactively invest talent and resources into a technology strategy. In a world full of constant change, Lee points to these learnings and his extensive experience with the 麻豆原创 ecosystem as the crucial factors behind Ecobat鈥檚 strategic investment in technology.

With the help of 麻豆原创, Ecobat plans to connect its supply chain and customers so that the nature of what they recycle as a product aligns with a digital flow of data and information. 鈥淔or us, 麻豆原创 is less of ERP and more of an enterprise business platform. Leveraging 麻豆原创 is where we will succeed,鈥 he said.

RISE with 麻豆原创 Comes at the Perfect Time

As someone who has worked with 麻豆原创 for decades, Lee was ecstatic when RISE with 麻豆原创 was announced, calling it the very definition of customer empathy, especially for organizations — like those in manufacturing — that may not have been able to make years-long investments in technology. 鈥淚t says: 鈥楲ook, we understand you may not be able to take a generalized approach to the cloud, so we are going to invest in the right, customized approach adapted to your company to help get you there,’鈥 Lee said.

That help comes in the form of a support team, not just one salesperson leading the charge. 鈥淚’ve got a team,鈥 Lee said. 鈥淚 know the team members behind [the scenes]. They’re all active.鈥 Indeed while the team structure is helping Ecobat put its plans into action, Lee was especially appreciative of having a single point of contact on the licensing side. 鈥淢y hat is off to Christian Klein and 麻豆原创 for the new licensing structure and the customer-centric branding behind RISE with 麻豆原创.鈥

Looking forward, Lee is eager to incorporate 麻豆原创 Analytics Cloud to help the company forecast and predict important supply chain trends and continue adapting the business to an ever-changing global economy. In the meantime, RISE with 麻豆原创 will enable Ecobat to develop innovative and sustainable products that meet the ever-growing need for more efficient, reliable energy storage solutions.

罢丑别听麻豆原创 S/4HANA Success series聽features content by leaders from 麻豆原创 North America focused on highlighting customer success with 麻豆原创 S/4HANA. Learn how customers in this region manage successful implementations with the partner ecosystem and 麻豆原创 Services as well as leverage the platform to transform their industries.


John Tully is senior vice president and managing director of the South Region for 麻豆原创 North America.

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RISE with 麻豆原创 to Power Delek鈥檚 麻豆原创 S/4HANA Transformation /2021/07/delek-rise-with-sap-sap-s4hana-transformation/ Mon, 12 Jul 2021 12:15:11 +0000 /?p=186628 The energy industry is undergoing a massive transformation, one sparked by the COVID-19 pandemic and the shifting consumer behaviors and fluctuating world markets that have taken shape in its wake. Midsize North American energy operator Delek is tackling these changes head on 鈥 by placing technology at the heart of its corporate strategy.

In fact, the company has now reached a critical moment in its history of unprecedented growth, with over 300 stores and four refineries on the continent, in addition to the separate companies currently leading its logistics and innovation development.

This made it a perfect time to sit down with Delek鈥檚 vice president of Enterprise Information Management, Nir Yatziv, to better understand how technology 鈥 and 麻豆原创 S/4HANA 鈥 will help position the company for future growth.

Channeling Acquired Assets Into a Single Source of Truth

Delek has been an 麻豆原创 customer for more than 11 years, and made a series of strategic acquisitions in that time. While each addition has positioned the company to accelerate its growth, each acquired asset also came with a unique set of 麻豆原创 systems and customizations. 鈥淵ears of acquisitions had created a system with different standards and more than 6,000 objects to consolidate,鈥 Yatziv explained.

As a result, Delek鈥檚 strategy focuses on maximizing utilization and standardization to achieve new efficiencies across the organization. 麻豆原创 S/4HANA quickly emerged as the solution of choice, as the refinery team felt it was the best solution presented and could handle such a large integration of systems.

鈥淎ll of the members of our team carry more than 30 years of 麻豆原创 experience, and they very happy with what they were seeing with 麻豆原创 S/4HANA,鈥 Yatziv said. 鈥淲hen we compared 麻豆原创 to the competition, it quickly became clear why 麻豆原创 has succeeded in the energy sector: the industry speaks the language of 麻豆原创 without even knowing it sometimes, something the competition couldn鈥檛 contend with.鈥

麻豆原创 CEO Christian Klein鈥檚 announcement could not have come at a better time.

The Case for RISE with 麻豆原创 and 麻豆原创 S/4HANA at Delek

As an 麻豆原创 veteran, Yatziv evaluated the new RISE with 麻豆原创 offering and immediately saw benefits, from simplifying the order processing process to better navigating complex implementation scenarios. However, making such a transformational change is not a trivial decision. So, why should an 麻豆原创 customer make the move now?

鈥淢ost companies that use 麻豆原创 are large data companies, and 麻豆原创 S/4HANA has an in-memory database that provides quick calculation capabilities,鈥 Yatziv said. 鈥溌槎乖 S/4HANA brings unparalleled ease of use, flexibility, and user experience.鈥

Going Forward: The Importance of Standardization

Today, Yatziv and his team are preparing for first phase of their 麻豆原创 S/4HANA greenfield implementation, which is set to begin in July and continue through the end of 2021. The Delek team is itching to get started.

鈥溌槎乖 best practices work,鈥 Yatziv said. 鈥淐hallenge yourself to be humble with your approach. We committed to achieving the standard, even though it meant changing our working processes. If your 麻豆原创 system doesn鈥檛 match the way you work, check your processes. Because 麻豆原创 best practices have been well-established 鈥 and have been proven to be highly successful.鈥

罢丑别听麻豆原创 S/4HANA Success series聽features content by leaders from 麻豆原创 North America focused on highlighting customer success with 麻豆原创 S/4HANA. Learn how customers in this region manage successful implementations with the partner ecosystem and 麻豆原创 Services as well as leverage the platform to transform their industries.


John Tully is senior vice president and managing director of the South Region for 麻豆原创 North America.

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FMC Grows Its Strong Aspirations with 麻豆原创 S/4HANA /2021/04/fmc-aspirations-sap-s4hana/ Thu, 01 Apr 2021 13:15:48 +0000 /?p=184169 Headquartered in Philadelphia and operating across more than 50 countries worldwide, FMC recently enacted several acquisitions to help the storied brand evolve from a diversified company to a leading agricultural sciences innovator.

Recent M&A activity meant FMC would need to consolidate and integrate legacy back-end systems to make the most of the acquisition, a challenging task that the company鈥檚 leadership entrusted vice president of Procurement, Thaisa Hugenneyer, to solve.

We recently sat down virtually with Hugenneyer to learn more about FMC鈥檚 digital transformation strategy and how a recent upgrade to 麻豆原创 S/4HANA and integrated business planning has helped FMC modernize a global landscape of IT systems and disparate business processes.

An Acquisition Sparks Innovation

FMC鈥檚 麻豆原创 S/4HANA implementation journey began with its acquisition of DuPont鈥檚 Crop Protection Business, a move aimed at expanding the company鈥檚 agricultural sciences offerings and capabilities. While this would create efficiencies needed to support FMC鈥檚 transformation, the disparate IT landscape聽 and lack of harmonized business processes had to be addressed.

No stranger to a technological challenge, the company opted to invest in a greenfield 麻豆原创 S/4HANA implementation that would make this integration — and future acquisitions — easy to navigate.

鈥淥ur vision centered on one, standardized system with a single set of global processes for our company,鈥 Hugenneyer said. With its implementation strategy and a strong partnership with 麻豆原创 MaxAttention and Accenture, which has led more than 500 successful customer implementations, as well as a consulting partner in place, the new 麻豆原创 S/4HANA system would create instant value for the company, allowing FMC to map all processes across its global operations.

The World Goes Virtual

In the middle of the implementation, the global pandemic struck, forcing workforces across the world to transition to remote work. By design, Hugenneyer had developed a best practice years earlier centered on remote collaboration, which mitigated the impact the pandemic had on the implementation project.

鈥淲e were already well adjusted to remote work as most of our team worked in different areas of the world,鈥 Hugenneyer explained. 鈥淲hen the pandemic started impacting the world, we were already in year three of our program and we had a strong group of colleagues who were working remotely already.鈥

This included the implementation partner鈥檚 team and 麻豆原创 MaxAttention, which led advisory and safeguarding services for a full, integrated approach. Another ingredient for success: Hugenneyer鈥檚 change management strategy. This would not be a simple system implementation; the new 麻豆原创 S/4HANA system would drive immense value for the organization, but it would require a special focus on business readiness given the scope of the transformation. Hugenneyer navigated this change by partnering with company leadership and leading close collaboration with the business to help them adjust and take advantage of the new systems.

麻豆原创 S/4HANA Delivers a Path to New Growth for FMC

Since its last go-live, FMC has already seen immense value from 麻豆原创 S/4HANA.

鈥淚t鈥檚 an enabler for us to evolve our operating model — we now have one global process where we are able to truly have center-led functions with centralized transactions,鈥 said Hugenneyer.

As someone who is heavily engaged in the IT community, Hugenneyer shared several key learnings gathered from the project. First, focus on building the perfect team composed of the best and diverse talent. Results are only as strong as the team driving them, she said. Second, take advantage of the resources that 麻豆原创 provides to 麻豆原创 S/4HANA customers, including hypercare, and consider as a value driver. Third, think bigger than system implementations. Projects of this size and scope require leaders, including IT, to become culture and change management facilitators given the potential solutions like 麻豆原创 S/4HANA have to drive growth.

For Hugenneyer, an industry veteran who has years of experience leading successful projects for global teams, all three factors set FMC up for success.

The 麻豆原创 S/4HANA Success series features content by leaders from 麻豆原创 North America focused on highlighting customer success with 麻豆原创 S/4HANA . Learn how customers in this region manage successful implementations with the partner ecosystem and 麻豆原创 Services as well as leverage the platform to transform their industries.

Lloyd Adams is senior vice president and managing director of the East Region for 麻豆原创 North America.

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Hasbro’s Game-Winning Strategy with 麻豆原创 S/4HANA /2021/03/hasbro-sap-s4hana-game-winning-strategy/ Wed, 24 Mar 2021 11:15:35 +0000 /?p=184020 Nearly a century ago, Hasbro began its journey to disrupt the play and entertainment industry forever with a simple mission: deliver the for people across generations.

While Hasbro has become synonymous with experiences like family game nights and has expanded into emerging areas such as esports, the global play leader is well aware that business success isn鈥檛 just all fun and games. To move the company into its next century of disruption and facilitate growth areas, Hasbro鈥檚 leadership has spent years strategically investing in technology to drive its digital transformation journey forward.

For Luis Ydrach, Hasbro鈥檚 director of IT Services, this has meant reimagining how Hasbro鈥檚 IT solutions can propel the business to new horizons and create new, valued experiences for the company鈥檚 loyal, cross-generational customers.

On a of the ongoing , Ydrach virtually sat down with Richard Strattner, global vice president of ERP Product Marketing at 麻豆原创, and integration partner to share its story of success and innovation using 麻豆原创 S/4HANA.

Why Hasbro 鈥淓ntertained鈥 麻豆原创 S/4HANA

A long-time 麻豆原创 ERP customer, in 2018 Hasbro started to make the case for why an eventual upgrade and move to would make sense for its business and strategic growth plan. The upcoming 2025 deadline around 麻豆原创 ERP Central Component was one factor, but for a company that always has innovation top of mind, it simply served as a spark for a more strategic rationale: getting the right infrastructure in place to support where the business wanted to go in the coming years and decades.

鈥淲hen we were justifying this to the business, it was initially about staying current as our platform is critical to our business,鈥 Ydrach said. “We knew the longer you wait, the bigger the delta.”

The next significant consideration for Ydrach and his team was whether to launch 麻豆原创 S/4HANA on premise or in the cloud. As noted by Ydrach, for years Hasbro had experienced firsthand the benefits of running several areas of its businesses on cloud-based 麻豆原创 solutions, including 麻豆原创 SuccessFactors and 麻豆原创 Integrated Business Planning for Supply Chain solutions. However, the move to 麻豆原创 S/4HANA would impact multiple lines of business, including finance, sales and logistics, so out of caution and in alignment with its existing strategy to refresh its hardware, Hasbro chose to maintain its ERP on premise.

Planning, Planning, Planning

For a company famous for iconic brands like Monopoly and Nerf, Hasbro knows strategy is everything. Converting to the new 麻豆原创 S/4HANA, Hasbro had firm goals to achieve this as fast as possible, minimize disruption, and maximize utility for end users.

One other important benefit was top of mind for Ydrach and team: 鈥淕et us to this new platform and then have a plan and the ability to incrementally take advantage of 麻豆原创 innovations in the new platform.鈥

To achieve its goal, Hasbro initiated its planning in 2018 and began execution the following year. Two of the biggest factors for the company鈥檚 successful project were 麻豆原创 tools and its trusted systems integrator , known for its Safe Passage methodology for 麻豆原创 S/4HANA conversion projects.

鈥淯蝉颈苍驳听滨苍蹿辞蝉测蝉听, a tool for comprehensive conversion impact analysis, report output, we identified additional areas such as pre- and post-work for the third-party add-ons, technical inconsistencies, and additional scope for international trade management in the area of intrastat,鈥 said Satinder Pal Singh, 麻豆原创 S/4HANA architect at . 鈥淢ost importantly, we were able to identify the activities that we could complete in production system upfront with zero impact to business, which later simplified the conversion cycles and the production cutover.鈥

Lessons Learned from the Sandbox

The global pandemic turned the world upside down last year, right while Hasbro was in the middle of its transition to 麻豆原创 S/4HANA. However, Ydrach and team had years of experience leading challenging IT projects and knew how to respond with agility. When COVID-19 first impacted workforces in North America, Ydrach鈥檚 team proactively decided to execute the remaining portion of the project remotely.

In the early days of uncertainty, according to Ydrach, 鈥淲e were still in the office when we were executing our second-to-last cutover simulation. However, we didn’t know what was going to happen, there was a chance that we would be locked out of the office, so we proactively said: 鈥楲et’s execute 100% remote.鈥欌

Joining the list of IT leaders who have showed grit and experience managing successful projects remotely during the pandemic, Ydrach gathered a few useful learnings that he hopes others can leverage, including:

  • Collaboration between IT and the rest of the business is a make-or-break ingredient.
  • The value 麻豆原创 S/4HANA will deliver for the business after implementation must be crystal clear.
  • Take advantage of free and the customer care program, available to customers that are considered early adopters for newly released 麻豆原创 solutions, as Hasbro was when it first adopted 麻豆原创 S/4HANA.
  • Speak often with other 麻豆原创 reference customers as these conversations generate a wealth of useful information.
  • Select an integration partner that has proven accelerator tools.
  • Execute the tool and for a better understanding of what a project will look like, use the maintenance planner, even before engaging with an integrations partner

In the end, Hasbro managed a successful and seamless 麻豆原创 S/4HANA implementation that will generate business value for its users for years to come. This year, Hasbro continues monitoring for additional capabilities that 麻豆原创 brings to market and where additional innovation can help the company build on the early results it has seen from 麻豆原创 S/4HANA 鈥 a sign the global play company is ready to lead its industry for another century.

The 麻豆原创 S/4HANA Success series features content by leaders from 麻豆原创 North America focused on highlighting customer success with 麻豆原创 S/4HANA . Learn how customers in this region manage successful implementations with the partner ecosystem and 麻豆原创 Services as well as leverage the platform to transform their industries.


Lloyd Adams is senior vice president and managing director of the East Region for 麻豆原创 North America.

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Merit Energy鈥檚 Culture Powers Seamless Integration /2021/03/merit-energy-culture-powers-seamless-integration/ Mon, 01 Mar 2021 13:15:49 +0000 /?p=183475 Merit Energy is a leading energy company headquartered in Dallas, Texas, and much like the energy sector overall, is no stranger to the world of mergers and acquisitions (M&A).

Frequently cited as a top workplace in local publications like the , Merit Energy has led more than 130 acquisitions since its founding in the 1990s 鈥 all aimed at helping it grow and guard against the short-term volatility that characterizes the industry as a whole.

In a about RISE with 麻豆原创, 麻豆原创 North America President DJ Paoni characterized the Intelligent Enterprise as 鈥渁n insurance policy against future disruption.鈥 This is exactly the mindset Merit Energy, as a leading user of 麻豆原创 S/4HANA, has adopted as a company.

Russ Hulme, Financial Systems Manager at Merit Energy, recently joined to discuss why the energy leader has gone down the path of becoming an intelligent enterprise.

麻豆原创 S/4HANA Movement Uncovers Business Case

Merit Energy has leveraged 麻豆原创 solutions for more than 15 years, testing and implementing new enhancement packages as they were made available and being an early adopter for new releases. In 2019, Hulme and his team had to tackle a challenging strategic question: invest in five more years of on-premise hardware or start the move to 麻豆原创 S/4HANA? To answer this question, they needed to be able to present a legitimate business case for choosing the latter option. This is where entered the picture.

鈥淲ithin IT, we didn鈥檛 want to be the ones making the business case; we wanted to partner with our business to do so,鈥 Hulme said. 鈥淭his is where 麻豆原创 S/4HANA Movement program proved pivotal. The 麻豆原创 team engaged our business in a fact-finding mission that helped us have intentional conversations that got members of the Merit Energy business excited for the possibilities that 麻豆原创 technology has to offer.鈥

One of the business drivers that surfaced early in the process was the ability to collate, manage, and analyze the wealth of data that was being generated across Merit鈥檚 many IT systems resulting from years of acquisitions. 鈥淲e had more than 130 different applications serving our organization,鈥 Hulme said. “We quickly realized that 麻豆原创 was the sun at the center of our universe that we could use to establish standardization.”

Unique, Self-Starter Approach to Implementation

Most of Merit Energy鈥檚 corporate operations are in Dallas, which means that most, if not all, of its user base is together in one location. When you add that to the company鈥檚 鈥済et stuff done鈥 culture that prizes scrappiness, it became clear that the Merit Energy IT team had the resources and know-how to be able to manage the implementation of 麻豆原创 S/4HANA 1909 in-house.

While many customers see the flexibility and scalability of the enterprise resource planning (ERP) system as an opportunity to fully refresh IT strategies, the Merit team elected to instead make the platform complement its existing systems and felt a full IT reboot wasn’t needed. To support the move, Hulme鈥檚 team landed on a four-step, multi-phased approach to product implementation, starting with the initial system upgrade to 麻豆原创 S/4HANA 1909, the latest version at the time, to 鈥渟ee what hypercare is needed.鈥 Expanded user testing, third-party add-ons, and full-team user acceptance testing followed, resulting in a seamless implementation process in as little as 10 months.

While the Merit Energy team prides itself on self-sufficiency, Hulme was quick to praise one resource offered by 麻豆原创 in particular. 鈥淲e saw immense value in engaging ,鈥 he confirmed. 鈥淲e considered them our 鈥榖at phone鈥 resource to help us get the job done right.鈥

Lesson Learned: Rethink Your Work with Strategic Partners

When asked what his top learnings from the project were, Hulme had two conclusions. First, in retrospect, Merit Energy would have started the 麻豆原创 S/4HANA journey earlier given the immense value the team has seen from the ERP system to-date. Second — and his biggest advice for peers at other companies — is to get outside of thinking of 麻豆原创 as an accounting program.

鈥淭here are so many other efficiencies and innovations that are generated by the 麻豆原创 ecosystem that it鈥檚 a mistake to only think in terms of ERP or finance,鈥 Hulme said. 鈥淭he quicker you adopt this mindset, the more results you will drive.鈥

The 麻豆原创 S/4HANA Success series features content by leaders from 麻豆原创 North America focused on highlighting customer success with 麻豆原创 S/4HANA . Learn how customers in this region manage successful implementations with the partner ecosystem and 麻豆原创 Services as well as leverage the platform to transform their industries.


John Tully is senior vice president and managing director of the South Region for 麻豆原创 North America.

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NexTier Is Energized for the Future with 麻豆原创 S/4HANA /2021/02/nextier-energized-future-sap-s4hana-success/ Mon, 22 Feb 2021 12:15:27 +0000 /?p=183284 As any company that is heavily involved in the world of mergers and acquisitions (M&A) knows, the integration of services, systems, and processes can be make or break. This was exactly the challenge鈥攁nd opportunity鈥擴mar Farooq, vice president of Information Technology at NexTier and one of the leading minds modernizing IT standards across the energy sector, faced as he took over the lead IT role upon the company鈥檚 2019 formation.

We recently sat down virtually with Farooq to discuss the strategy he鈥檚 been executing to grow the energy leader鈥檚 business since the merger as well as the role 麻豆原创 S/4HANA Cloud has played in this process.

Merger Gives Rise to New Industry Leader

Houston-based well completion and production services company NexTier Oilfield Solutions has quickly become one of the leading providers of such services in the United States. However, in the grand scheme of things, it is still a relatively new company that emerged onto the global energy scene following a . It was important for Farooq and his team to get some early momentum to ensure a strong footing for the company鈥檚 future. This is where NexTier鈥檚 digital transformation strategy would play a pivotal role, revolving around boosting operational efficiency wherever possible.

Two examples include the company鈥檚 Equipment Health Monitoring and NexHub tools, which help them track activities on the rig site, granting teams a real-time view of operations that enables them to provide centralized monitoring, real-time reporting, and workflow automation鈥攁ll advancements that are critical in the world of energy production.

Specific to the merger, one of the biggest value drivers within NexTier鈥檚 digital transformation strategy鈥攁nd one of Farooq鈥檚 top priorities鈥攊s to manage the technological integration of disparate systems resulting from the merger of two different companies so the team could take advantage of the massive scale, technical expertise, and resources the move opened for the company. Enter 麻豆原创 S/4HANA.

麻豆原创 S/4HANA Emerges as an M&A Lever

One beneficial feature of the merger was that 麻豆原创 ERP was already in use at both companies, so 麻豆原创 S/4HANA was a natural stepping-stone to help Farooq and his team redesign and simplify business processes. Add this to the oil and gas industry standards 麻豆原创 has established with the help of leaders like NexTier, and 麻豆原创 S/4HANA Cloud quickly helped the company unlock millions in merger synergies through reduced costs across IT.

鈥溌槎乖 S/4HANA allowed us to build an ecosystem of tools that were fit for purpose and aligned with the business. In addition, it helped us reduce our run rate costs for the maintenance of an ERP application,鈥 Farooq said.

Since implementing the solution, NexTier鈥檚 team has seen significant improvements, including a smooth integration with a third-party solution for integrated field ticketing and customer invoicing, more efficient exchange of supply chain partner information, and greater operational and financial visibility thanks to improved data aided by spread-level profitability reporting and increased process discipline. In an industry where margins are everything, 麻豆原创 S/4HANA has proved to be a valuable tool in Farooq鈥檚 overarching and industry-leading digital transformation strategy. But functionality wasn鈥檛 the only ingredient for success.

CIO鈥檚 Secret Ingredient: Familiarity with 麻豆原创

Farooq has gathered many best practices throughout his extensive career, but one element of his background played a particularly important role in ensuring NexTier鈥檚 success with 麻豆原创 S/4HANA Cloud. His first job out of college was with Nissan Motors, where he led the implementation of their 麻豆原创-powered vehicle management system.

鈥淭his is where my current role as the leader of technology strategy at NexTier came full circle with the positive career experiences with 麻豆原创,鈥 Farooq said. 鈥溌槎乖 S/4HANA Cloud became a foundation for NexTier鈥檚 ERP system consolidation efforts, and it was thanks to early experiences with the world of 麻豆原创 that the process has gone smoothly.鈥

A certified video game tester and avid reader in his spare time, Farooq has seen tremendous success in his career of helping organizations solve large-scale challenges with technology. When asked what advice he鈥檇 give to other aspiring IT leaders, he responded, 鈥淭he biggest mistake you can make is to shy away from taking calculated risks in your career. You never know when a role you maybe thought wouldn鈥檛 be the right fit or a project that you believed might be too challenging uncovers fruitful growth opportunities.鈥


The 麻豆原创 S/4HANA Success series features content by leaders from 麻豆原创 North America focused on highlighting customer success with 麻豆原创 S/4HANA. Learn how customers in this region manage successful implementations with the partner ecosystem and 麻豆原创 Services as well as leverage the software to transform their industries.


John Tully is senior vice president and managing director of the South Region of 麻豆原创 North America.

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