Every company is on the move to the cloud 鈥� when the timing is right. This may entail a full migration but will certainly include a partial one.

Large enterprises and corporations aiming to transform complex, heterogeneous IT landscapes that have grown over decades are particularly reliant on support. Often, they begin by standardizing and consolidating their entire infrastructure before they鈥檙e ready to embark on their digital transformation journey.

Different Routes to the Cloud

Currently, most of 麻豆原创鈥檚 biggest customers use the strategic, long-term 麻豆原创 MaxAttention program comprising of nearly 300 engineered services. Those services cover 麻豆原创-centric strategy and road map planning, architecture reviews and design, end-to-end business process integration, and operations across solutions, product expertise, safeguarding of implementations, and much more. It is imperative for 麻豆原创 to meet these customers wherever their starting point happens to be and to ensure that the groundwork for a successful digital transformation is in place.

Each enterprise chooses its own route. Indian mining company , for example, first had to upgrade its enterprise resource planning (ERP) system to the latest version before it could go ahead with its plan to move to RISE with 麻豆原创 S/4HANA Cloud, private edition.

鈥淒eploying 麻豆原创 Business Suite powered by 麻豆原创 HANA and working with experts from 麻豆原创 MaxAttention can help us become cloud ready and build a sustainable environment using technology and innovation,鈥� said . 鈥淲ith 麻豆原创 Integrated Delivery Framework and 麻豆原创 ActiveAttention, we have delivered this program on time and on budget.鈥�

Other customers begin their cloud journey by migrating some processes to a protected cloud operated by a hyperscaler and then retiring their own data center. Kurt Bauer, global head of Premium Engagements at 麻豆原创, observed that most customers with an 麻豆原创 ERP-centric core have added public cloud solutions from 麻豆原创 and are implementing private cloud on their way to lay out the path for a full public cloud adoption. plays a pivotal role for agile core business process extensions. Therefore, it is no surprise that a vast majority of premium engagements used by 麻豆原创 customers are driving fast cloud adoption and hybrid operations.

Serving Today鈥檚 Customer Requirements

The prospect of innovation and greater efficiency is drawing more and more enterprises toward the cloud. Many of the largest 麻豆原创 customers still run their core ERP business processes on an on-premise platform, often safeguarded by premium engagements.

Premium engagements service engineers frequently deal with some challenging constellations, such as 250 process steps across 40 systems, data growth of 640 GB per month, 800 million orders every year, and multiple enormous warehouses in global logistics operations. Customers with volumes and requirements on this scale think twice about which of their business-critical processes they should move to the cloud and, if so, in private or public.

鈥淚n hybrid infrastructures, too, interfaces still need to be robust, efficient, and keep data consistent 鈥� cloud technology doesn鈥檛 change that,鈥� said Bauer. In other words, for any transformation to succeed, someone must not only take ownership of the transformation itself but must also ensure that the systems 鈥� whether they are on premise or in the cloud 鈥� function properly, are stable, and deliver the right level of performance.

It鈥檚 Not Just about Money

In Bauer鈥檚 28 years at 麻豆原创, one thing has remained unchanged for the company: the focus on the customer, which has always been about more than chasing KPIs. 鈥淐ustomers reward companies that listen to them and take their suggestions on board,鈥� ex-Board Member Gerhard Oswald said in an interview for 50 Years, a book published to mark 麻豆原创鈥檚 anniversary.

Bauer wants to see this 麻豆原创 tradition live on in the cloud era and for 麻豆原创 MaxAttention customers to benefit from expertise and best practice-fueled services offered as part of the 麻豆原创 MaxAttention program they have known and trusted for the last 20 years. This 20th anniversary calls for a proper celebration and experience sharing by best-running 麻豆原创 customers and 麻豆原创 top executives, exchanging how to leverage 麻豆原创 solutions and 麻豆原创 MaxAttention for years to come.

Therefore, we would like to invite you to the 麻豆原创 MaxAttention Summit in Munich, Germany, from March 19-21. Take advantage of this opportunity to network and engage in discussions with peer customers, gain knowledge from 麻豆原创 specialists, and listen to 麻豆原创 leaders, such as Member of the Executive Board of 麻豆原创 SE Scott Russell and Thomas Saueressig, as they reveal insights of 麻豆原创 technologies and innovations jointly with customers鈥� experiences. Be a part of shaping the future by building a resilient network of intelligent and sustainable enterprises.

Eleonore Gossart is senior marketing manager for Customer Success Services at 麻豆原创.

That鈥檚 why, in 2019, 麻豆原创 introduced 麻豆原创 Integrated Delivery Framework. This framework lays out roles and responsibilities for the customer, partner, and 麻豆原创 in projects led by a partner. It鈥檚 not a product or a package of services; rather it鈥檚 an engagement model for joint partner projects. By creating a structure for 麻豆原创 and partners to position their strengths to support implementations, the framework can accelerate joint engagements from sales through delivery.

Since 2019, adoption of 麻豆原创 Integrated Delivery Framework has grown tremendously. With over 70% growth and hundreds of projects in the first year since its launch, soon close to half of our premium engagement services will be delivered within the framework, which then will be central to our partner collaboration mode.

Along the way, we鈥檝e refined the framework to make it a complement to delivering success for our customers, by blending the skills of 麻豆原创 Services with those of our delivery partners.

麻豆原创 Integrated Delivery Framework works to fully address customer needs by integrating the partner鈥檚 and 麻豆原创鈥檚 solutions and services, building trust to help ensure the relationship between 麻豆原创 Services and Support and the partner remains positive. It also helps to make sure 麻豆原创 and partner expertise is leveraged at key points, from initial engagement to go-live. It is an umbrella framework for a variety of 麻豆原创 services that remains flexible and scalable, continually evolving to meet customer and partner needs rather than enforcing a one-size-fits-all approach on customers. It can make it easier than ever for customers to move to the cloud or gain the benefits of business transformation as a service through RISE with 麻豆原创.

Since 2019, 麻豆原创, partners, and customers have had some incredible outcomes thanks to the framework. But the world has changed a lot in just the last two years. In speaking with customers, 麻豆原创 learned that an expansion of 麻豆原创 Integrated Delivery Framework to cover cloud solutions would help customers achieve their business goals. Now, 麻豆原创 is doing just that: expanding the framework to cover any 麻豆原创 implementation scenario, including on-premise, RISE with 麻豆原创, cloud, or line-of-business solutions.

When the framework was first introduced two years ago, 麻豆原创 included the RACI matrix, one of the essential pieces of the framework. As part of the expansion, an 鈥淪鈥� is now being added to accommodate 鈥渨ho is supporting.鈥� The new RASCI matrix provides a means of determining who is Responsible, Accountable, Supporting, Consulted, and Informed to help keep cloud implementations on schedule and moving smoothly between 麻豆原创, partners, and customers.

麻豆原创 Integrated Delivery Framework can benefit all parties involved, but, most importantly, it can benefit customers. The clearly defined roles and responsibilities outlined in the framework and implemented with support from the RASCI matrix can reduce risk through clear accountability and governance. It provides an orientation for 麻豆原创, the partner, and the customer to agree on, helping to drive results and time-to-value. It can accelerate value realization through early engagement of a partner and 麻豆原创 as well as helps enhance innovation by utilizing the best of each company鈥檚 solutions and services.

Here’s one example: with the help of IBM, 麻豆原创 worked with the ANTA Group to upgrade from its legacy applications to 麻豆原创 S/4HANA. By implementing 麻豆原创 S/4HANA, ANTA was able to reap the benefits of a smooth, secure move to a new intelligent enterprise resource planning (ERP) solution that could improve business processes and enable growth. In addition, ANTA enhanced some critical functionalities in the calculation mechanism to fully meet new business requirements. 鈥溌槎乖� Integrated Delivery Framework as part of 麻豆原创 Value Assurance provided clearly defined roles and responsibilities that allowed our company, IBM, and 麻豆原创 to efficiently collaborate and ensure a successful go-live of 麻豆原创 S/4HANA,鈥� says Donghai Chen, senior director, IT, ANTA Group.

The expanded 麻豆原创 Integrated Delivery Framework and RASCI matrix make it easier than ever for customers to solve their business challenges and reach their full potential by moving to the cloud with 麻豆原创 and a trusted partner. Through the good governance and collaborative systems created through the framework, every customer, no matter where they are on their technology journey, can take advantage of 麻豆原创鈥檚 innovation by moving to the cloud, on time and with minimal risk.

Harald Martin is head of Services Partner Business Development for 麻豆原创 Services at 麻豆原创 SE.

Now, with the addition of a next-generation strategy, their partners can too.

Every new digital innovation promises to help business operations run faster, more productively, and with more scalability and impact. But getting the most value from those technologies is not always clear 鈥� especially when avoiding business disruption.

Take, for example, 麻豆原创 customers that choose to migrate their legacy to . Very quickly, they realize that the traditional model for ERP implementations cannot keep up with the dynamic nature of intelligent ERP. Everything from extensive customizations, IT-dependent decision-making, and complex user experiences to incomplete and inconsistent integrations does not match the promises of process standardization, experience management, and data trust that customers expect.

At first, 麻豆原创 offered the innovation adoption process to provide a transparent method of structured and solution-specific practices carried out in a standardized environment. Even though the self-service offering puts business users in the driver鈥檚 seat during the implementation, something was still missing 鈥� the collective strengths of IT know-how and business process expertise.

Challenge the ERP Status Quo with Control, Innovation, Partnership

Enter , an integral part of 麻豆原创 Activate in different phases within the implementation of 麻豆原创 S/4HANA. But just like the technology it supports, the serviceis always evolving.

麻豆原创 Model Company initially encompassed prepackaged, ready-to-use, end-to-end reference solutions for industries or lines of business 鈥� all aimed at simplifying and increasing the speed of 麻豆原创 S/4HANA implementations. As customers became more mature digital innovators and strategists, the services were restructured on an interoperable architecture that empowered customers to combine line-of-business and industry model companies as they require.

Meanwhile, customers still wanted the freedom to work with their preferred 麻豆原创 partners. This growing expectation inspired the creation of 麻豆原创 Integrated Delivery Framework. In return, customers enjoyed having the best of both worlds: their partners and 麻豆原创 experts carefully aligned and integrated across delivery roles, methodologies, and services. This simplified engagement framework not only helped reduce delivery inefficiencies, risk, and costs, but also helped increase the speed and certainty of expected outcomes.

Embrace a New Era of Partner Collaboration with 麻豆原创 Model Company

The evolution of 麻豆原创 Model Company has now reached a point of tremendous opportunity for customers and partners. All line-of-business and industry-specific systems designed, interoperable capabilities introduced, and the integrated delivery framework 麻豆原创 enables have converged together, allowing partners to apply the services鈥� standard methodology when implementing 麻豆原创 S/4HANA.

This next-generation model-company strategy qualifies partners on two levels:

• Solution level: Partners are committing to use 麻豆原创 Model Company as a foundation for solution development and innovation efforts. They gain access to the partner development environment and go-to-market strategy for 麻豆原创 Model Company and 麻豆原创 Value Assurance service packages. Intellectual property (IP) developed by partners in this environment is eligible to get 麻豆原创 Model Company certified.
• Qualification level: Partners gain access to the go-to-market strategy for 麻豆原创 Model Company and 麻豆原创 Value Assurance service packages. They can take advantage of the available education and enablement program and content. Partners entering the qualification program are eligible be named “qualified partner for 麻豆原创 Model Company and 麻豆原创 Value Assurance services.”

麻豆原创 partners are encouraged to be certified for both levels to gain the full market potential of 麻豆原创 Model Company. All enablement materials are available on the and sites.

Set the Foundation for Continuous Success with 麻豆原创 S/4HANA

We live in dynamic times where digitalization is everywhere. Businesses are looking for their partners to remove every technology, process, and organizational obstacle to help them stay ahead of their competition.

With the next-generation partner strategy for 麻豆原创 Model Company, it is easier than ever for 麻豆原创 partners to guide their customers in the right direction. Partners in all areas of expertise can deliver strategic services that are aligned with standard best practices, supported by the latest technology, and carried out quickly 鈥� no matter how turbulent and intense our increasingly digital world becomes.

and take on the opportunity of our next-generation partner strategy for 麻豆原创 Model Company.

Dr. Engelbert Quack is chief consultant for BTS Advisory Services at 麻豆原创.

Thomas Kesl is lead of Partner Stream for the 麻豆原创 Model Company program and EMEA head of Energy and Natural Resources at 麻豆原创.