Every company is on the move to the cloud 鈥� when the timing is right. This may entail a full migration but will certainly include a partial one.

Large enterprises and corporations aiming to transform complex, heterogeneous IT landscapes that have grown over decades are particularly reliant on support. Often, they begin by standardizing and consolidating their entire infrastructure before they鈥檙e ready to embark on their digital transformation journey.

Different Routes to the Cloud

Currently, most of 麻豆原创鈥檚 biggest customers use the strategic, long-term 麻豆原创 MaxAttention program comprising of nearly 300 engineered services. Those services cover 麻豆原创-centric strategy and road map planning, architecture reviews and design, end-to-end business process integration, and operations across solutions, product expertise, safeguarding of implementations, and much more. It is imperative for 麻豆原创 to meet these customers wherever their starting point happens to be and to ensure that the groundwork for a successful digital transformation is in place.

Each enterprise chooses its own route. Indian mining company , for example, first had to upgrade its enterprise resource planning (ERP) system to the latest version before it could go ahead with its plan to move to RISE with 麻豆原创 S/4HANA Cloud, private edition.

鈥淒eploying 麻豆原创 Business Suite powered by 麻豆原创 HANA and working with experts from 麻豆原创 MaxAttention can help us become cloud ready and build a sustainable environment using technology and innovation,鈥� said . 鈥淲ith 麻豆原创 Integrated Delivery Framework and 麻豆原创 ActiveAttention, we have delivered this program on time and on budget.鈥�

Other customers begin their cloud journey by migrating some processes to a protected cloud operated by a hyperscaler and then retiring their own data center. Kurt Bauer, global head of Premium Engagements at 麻豆原创, observed that most customers with an 麻豆原创 ERP-centric core have added public cloud solutions from 麻豆原创 and are implementing private cloud on their way to lay out the path for a full public cloud adoption. plays a pivotal role for agile core business process extensions. Therefore, it is no surprise that a vast majority of premium engagements used by 麻豆原创 customers are driving fast cloud adoption and hybrid operations.

Serving Today鈥檚 Customer Requirements

The prospect of innovation and greater efficiency is drawing more and more enterprises toward the cloud. Many of the largest 麻豆原创 customers still run their core ERP business processes on an on-premise platform, often safeguarded by premium engagements.

Premium engagements service engineers frequently deal with some challenging constellations, such as 250 process steps across 40 systems, data growth of 640 GB per month, 800 million orders every year, and multiple enormous warehouses in global logistics operations. Customers with volumes and requirements on this scale think twice about which of their business-critical processes they should move to the cloud and, if so, in private or public.

鈥淚n hybrid infrastructures, too, interfaces still need to be robust, efficient, and keep data consistent 鈥� cloud technology doesn鈥檛 change that,鈥� said Bauer. In other words, for any transformation to succeed, someone must not only take ownership of the transformation itself but must also ensure that the systems 鈥� whether they are on premise or in the cloud 鈥� function properly, are stable, and deliver the right level of performance.

It鈥檚 Not Just about Money

In Bauer鈥檚 28 years at 麻豆原创, one thing has remained unchanged for the company: the focus on the customer, which has always been about more than chasing KPIs. 鈥淐ustomers reward companies that listen to them and take their suggestions on board,鈥� ex-Board Member Gerhard Oswald said in an interview for 50 Years, a book published to mark 麻豆原创鈥檚 anniversary.

Bauer wants to see this 麻豆原创 tradition live on in the cloud era and for 麻豆原创 MaxAttention customers to benefit from expertise and best practice-fueled services offered as part of the 麻豆原创 MaxAttention program they have known and trusted for the last 20 years. This 20th anniversary calls for a proper celebration and experience sharing by best-running 麻豆原创 customers and 麻豆原创 top executives, exchanging how to leverage 麻豆原创 solutions and 麻豆原创 MaxAttention for years to come.

Therefore, we would like to invite you to the 麻豆原创 MaxAttention Summit in Munich, Germany, from March 19-21. Take advantage of this opportunity to network and engage in discussions with peer customers, gain knowledge from 麻豆原创 specialists, and listen to 麻豆原创 leaders, such as Member of the Executive Board of 麻豆原创 SE Scott Russell and Thomas Saueressig, as they reveal insights of 麻豆原创 technologies and innovations jointly with customers鈥� experiences. Be a part of shaping the future by building a resilient network of intelligent and sustainable enterprises.

Eleonore Gossart is senior marketing manager for Customer Success Services at 麻豆原创.

One of the first steps an organization can take is reassessing whether its digital backbone contains core components of business resiliency. They include cloud, security, collaboration support for remote and hybrid workers, and the scalability to pivot capabilities as needed.

While there is no single, straightforward path to digital transformation, companies would benefit greatly by adopting technology that supports four characteristics common among business-resilient organizations:

• Adapt and respond quickly with data-driven decision-making
• Drive high-impact outcomes with real-time enterprise insights
• Scale capabilities fast with machine learning and artificial intelligence
• Extend insights, processes, and communication across a global network of vendors, contingent labor, and supply chains

Acquiring these traits may appear to be a tall order at first. However, a modern, cloud-based enterprise resource planning (ERP) system as the digital backbone can quickly, cost-effectively, and flexibly unify all functions 鈥� from HR and finance to manufacturing and supply chain. By providing real-time access to the same data, insights, and processes, the technology enables organizations to manage and prioritize business changes in unison to keep up with market dynamics, workplace expectations, and customer demands.

Optimizing the Potential of Every Innovation Investment

When considering an ERP system, organizations often weigh their options between a private or public cloud environment, which each have their own distinct differences. Private cloud allows companies with complex on-premise landscapes containing legacy systems to gradually move from an on-premise landscape to a cloud tailored to meet their needs while maintaining control over their processes. On the other hand, public cloud gives businesses with smaller, up-to-date IT architecture the opportunity to migrate their data and applications quickly and innovate continuously, securely, and with rapid time to value.

Ultimately, most larger customers prefer to fully transition their ERP data, processes, and user experiences to the cloud while maintaining existing industry functionality. But they also expect to accomplish these goals with optimized performance, lower costs, and intelligent capabilities such as predictive analytics, artificial intelligence, and process automation.

With launched through the offering, 麻豆原创 customers can gain the best of both worlds, especially if they run large and complex system landscapes. They can fuel fast-paced, continuous innovation and digital advancement by combining a subscription pricing model for 麻豆原创 S/4HANA and cloud services with a standard architecture and a set of extension capabilities. Plus, intelligent capabilities can be chosen and deployed at their pace, on their terms, and within the scale of their immediate and future needs.

One key benefit that draws most companies to 麻豆原创 S/4HANA Cloud and RISE with 麻豆原创 is the confidence that they can implement capabilities that complement their core competencies and resolve their challenges well. They can access the personalized support, expert-led services, proven methodologies, and intuitive tools of the .

This level of support is available to 麻豆原创 customers, whether they run a 24/7 global operation or a local plant of 1,000 employees, and can be delivered by the Customer Success organization at 麻豆原创. The premium engagements portfolio can be scaled to meet the customer鈥檚 unique needs and value with customized and predefined configurations, from the front to the back office.

Creating an Innovation Foundation Based on Expert Guidance

Premium engagements can provide the guidance organizations need to fulfill critical business expectations, such as cost reduction, higher efficiency, optimized productivity, and operational continuity. But more importantly, the portfolio allows businesses to map their challenges and opportunities to modern ERP capabilities 鈥� identifying impacts on existing operations and technologies, considering use cases for future innovation, and choosing suitable extension solutions.

Throughout the engagement experience, our customers can quickly realize an intelligent enterprise designed to pave the way for continuous and productive innovation. The reality of a cost-effective and on-schedule implementation with minimal risks and predictive costs fuels enterprise-wide confidence, compelling users to readily adopt the technology and resulting changes.

Most Fortune 500 companies choose the premium engagements portfolio to gain an integrated, transparent, and centralized digital landscape with a smooth implementation of 麻豆原创 S/4HANA Cloud with RISE with 麻豆原创. The combination of our expertise, guidance, methodologies, services, and tools enables organizations to optimize their business processes, standardize data management, and enhance production traceability. Best of all, they can minimize the overall deployment effort and costs 鈥� even with remote service delivery.

Take , for example. Transitioning 11 software landscapes to the cloud is a daunting step to overcome when embracing a next-generation ERP system. But Hilti chose to trust its long-term relationship with experts from 麻豆原创 to coordinate a variety of moving parts 鈥� from architecture planning to project management to infrastructure services. In the end, the company鈥檚 successful migration of its software landscapes to the cloud set the stage for adopting future-ready technologies and a platform-as-a-service (PaaS) model.

Steering Innovation in the Right Direction

Hilti鈥檚 experience represents the remarkable advantage that our customers gain from our premium engagements delivery: providing the right tools and insights to reset the course of business innovation. And for everyone from executives to organizational managers and users, this can be the reset they need to contribute to a future of ongoing business growth.

With a committed team of 麻豆原创 experts, our customers can address their business needs and IT demands with confidence. Outcomes include maximized benefits of existing and new solutions, agile cloud migrations, and innovation driven by next-generation technology.

Whether choosing a conversion or clean-slate approach to implement the public edition or private edition of 麻豆原创 S/4HANA Cloud, companies can benefit from a portfolio of premium engagements from 麻豆原创 that support outcome-based business scenarios. These business scenarios focus on specific customer needs and help to solve challenges from end to end with a predefined set of services, including:

• The most-frequent transformation topics, challenges, and pain points companies face in the digital age
• Unified customer experiences 鈥� from sales to delivery 鈥� while addressing business challenges
• Customization of an individual service plan based on the requirements of the transformation journey

Let us shape together your premium engagements with business scenarios that mirror your strategy today and for the future. Check out these resources for more details on existing premium engagements business scenarios that can support and enable your transformation journey:

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麻豆原创 S/4HANA Cloud, private edition:

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Christian Zitron is global vice president of Customer Success at 麻豆原创.