麻豆原创 has restructured the award recognition to provide more meaningful distinction, reflect our partners鈥� essential contributions, and ensure all award categories align with the Partner Ecosystem Success strategy. The newly created 麻豆原创 Partner Awards replace previous recognition programs, including 麻豆原创 Pinnacle Awards, 麻豆原创 Global LoB Partner Excellence Awards, and 麻豆原创 Regional Partner Excellence Awards.

In-region winners are announced at local kick-off events and regional partner summits in Q1. These partners have proven success in transforming customer business by harnessing cloud and AI technologies aligned with 麻豆原创鈥檚 business strategy. To encourage continued innovation, these partners are recognized for the value they deliver in fostering exceptional customer impact.

Recipients of these prestigious awards are a part of 麻豆原创鈥檚 wide-ranging partner base. Selections are made using system-generated data on key performance indicators and weighted metrics aligned with 麻豆原创鈥檚 communicated business strategies. A steering committee of designated regional representatives review and rank achievements accordingly.

Congratulations to the 2026 winners for this esteemed recognition!

2026 麻豆原创 Partner Awards 鈥� Regional

Recipients by region

Middle and Eastern Europe (MEE)

• Business Transformation Management, Excellence: NTT DATA Business Solutions
• Customer Transformation, Large Enterprise: Deloitte
• Innovative Solution, 麻豆原创 Store: Qualtrics
• Innovative Solution, Solution Extensions: Tricentis
• Managed Service Provider, Top Performance: T-Systems International
• RISE with 麻豆原创 Methodology: Accenture
• 麻豆原创 Business AI, Partner Innovation 鈥� Customer AI Use Case: PwC

Latin America and Caribbean (LAC)

• Customer Transformation, Partner-Led Territories: Seidor
• Customer Transformation, Corporate: Seidor
• Customer Transformation, Large Enterprise: Accenture
• Small Enterprise Growth: Heinsohn
• Delivery Quality: Globant
• Customer Success Management: ADP
• 麻豆原创 Cloud ERP, New Customer Acquisition: Seidor
• 麻豆原创 Cloud ERP, Installed Base Transformation: Seidor
• Rising Star: Kyndryll
• 麻豆原创 Business Data Cloud Success: Solveplan
• 麻豆原创 Business AI, Customer Adoption: Seidor
• Business Transformation Management, Excellence: NumenIT
• 麻豆原创 Business Suite Success: Seidor
• Innovative Solution, 麻豆原创 Store: Fioneer
• Innovative Solution, Solution Extensions: Tricentis
• Procurement Transformation Sales Excellence: Team Eight
• Finance Transformation Sales Excellence: Seidor
• Customer Experience Sales Excellence: Seidor
• Supply Chain Management Sales Excellence: NTT DATA Business Solutions 
• Human Capital Management Sales Excellence: ITGES
• The Best Partner of the Year: Seidor

North America (NA)

• Customer Transformation, Partner-Led Territories: Syntax
• Customer Transformation, Corporate: NTT DATA Business Solutions
• Customer Transformation, Large Enterprise: Accenture
• Small Enterprise Growth: Vision 33
• Delivery Quality: Deloitte
• Customer Success Management: NTT DATA Business Solutions
• 麻豆原创 Cloud ERP, New Customer Acquisition: VistaVu Solutions
• Rising Star: KPMG
• 麻豆原创 Business Data Cloud Success: The Hackett Group
• 麻豆原创 Business AI, Customer Adoption: Accenture
• Business Transformation Management, Excellence: Impriva
• 麻豆原创 Business Suite Success: Cognitus
• 麻豆原创 Store: Redwood
• Innovative Solution, 麻豆原创 Store: Laidon Group
• Partner Solution Success: OpenText
• Innovative Solution, Solution Extensions: Vistex
• Partner Learning and Skills Growth: Deloitte
• RISE with 麻豆原创 Methodology: Accenture

Europe, Middle East, and Africa (EMEA)

• Customer Transformation, Large Enterprise: Accenture
• Delivery Quality: Deloitte
• Partner Learning and Skills Growth: EY
• RISE with 麻豆原创 Methodology: IBM
• 麻豆原创 Business Data Cloud Success: Accenture
• 麻豆原创 Business AI, Customer Adoption: Deloitte
• 麻豆原创 Business Suite Success: Accenture
• 麻豆原创 Business AI, Customer Use Cases: PwC
• 麻豆原创 BTP Extensibility: Capgemini
• Customer Transformation, Corporate: Seidor
• Customer Transformation, Partner-Led Territories: Tano Digital Solutions
• Rising Star: KPMG
• 麻豆原创 Store: Planon
• Partner Solution Success 鈥� Best Solutions Extensions Performance: OpenText
• Innovative Solution Extension 鈥� Growth: BlackLine
• Corporate Social Responsibility: Seidor

Asia Pacific (APAC)

• Customer Transformation, Corporate: PwC
• Customer Transformation, Large Enterprise: Accenture
• Customer Transformation, Partner-Led Territories: NTT DATA Business Solutions
• Delivery Quality: Abeam Consulting
• Partner Learning and Skills Growth: Infosys
• RISE with 麻豆原创 Methodology: Deloitte
• 麻豆原创 Cloud ERP, New Customer Acquisition: Citek Technology Joint Stock Company
• 麻豆原创 Cloud ERP, Installed Base Transformation: PwC
• Rising Star: KPMG
• 麻豆原创 BTP Extensibility with 麻豆原创 Build and Clean Core: Accenture
• 麻豆原创 Business Data Cloud Success: Accenture
• 麻豆原创 Business AI, Partner Innovation 鈥� AI Cloud Application: Deloitte
• 麻豆原创 Business AI, Partner Innovation 鈥� Customer AI Use Case: ASPN CO, LTD.
• 麻豆原创 Business AI, Customer Adoption: EY
• 麻豆原创 Store: Qualtrics
• Business Transformation Management, Excellence: DyFlex Pty Ltd
• 麻豆原创 Business Suite Success: PwC
• Partner Solution Success: OpenText
• Sustainability: Deloitte
• Managed Service Provider, Top Performance: Accenture
• Procurement Transformation Sales Excellence: ABeam Consulting
• Finance Transformation Sales Excellence: PwC
• Customer Experience Sales Excellence: PT Eclectic Consulting
• Supply Chain Management Sales Excellence: PwC
• Human Capital Management Sales Excellence: Deloitte
• Regional Strategic Services Partner: ABeam Consulting

Dina Blasi is a global partner marketing director, leading partner awards and recognition at 麻豆原创.

麻豆原创 has restructured the award recognition to provide more meaningful distinction, reflect our partners鈥� essential contributions, and ensure all award categories align to the Partner Ecosystem Success strategy. The newly created 麻豆原创 Partner Awards replace previous recognition programs, including the 麻豆原创 Pinnacle Awards, the 麻豆原创 Global LoB Partner Excellence Awards, and the 麻豆原创 Regional Partner Excellence Awards.

麻豆原创 partners are an essential extension of our team, driving success throughout the Customer Value Journey and helping our customers bring out their best. We rely on our partners鈥� unique industry expertise, implementation methodologies, and complementary solutions to meet the specific needs of customers, especially as they transition to the cloud and embed artificial intelligence (AI) into their business practices.

To exemplify our ongoing commitment to partners, our new awards framework continues the tradition of rewarding outstanding achievements and excellence. These awards recognize significant partner contributions in market units, regionally, and, most prestigiously, at the global level.

We are pleased to announce the . Only 23 partners are recipients of this esteemed award. These influential partners have illustrated the ability to help customers thrive through innovative services, products, and solutions.

The 2026 麻豆原创 Partner Awards recognize 50 categories globally and are based on performance from January 1, 2025 to December 31, 2025. As in previous years, selections were determined using system-generated data on core weighted metrics and key performance indicators. A steering committee of global 麻豆原创 representatives then viewed, vetted, and ranked the achievements according to internal criteria aligned with 麻豆原创鈥檚 communicated business strategies.

Recipients will be celebrated during and and will be invited to exclusive networking opportunities with peers and 麻豆原创 leadership. These partners will also receive a communication package to help promote their success. To further amplify this achievement, 麻豆原创 will list winners on its website for a year and through its communication channels to maximize global exposure to prospects and customers.

Congratulations to the 2026 . We look forward to applauding your success at and .

Karl Fahrbach is chief partner officer at 麻豆原创.

Updated March 2, 2026

Usually in the cloud, 麻豆原创 partners provide implementation and operations services that complement 麻豆原创 cloud services. In such scenarios, partners utilize support services from 麻豆原创 on behalf of the joint customer. Typical scenarios include, for instance, requesting support for a technical issue by creating a support case with 麻豆原创 or leveraging 麻豆原创 Cloud ALM in an implementation project.

As partners regularly request support, 麻豆原创 closely collaborates with its partner ecosystem along all dimensions of support and equips partners with the tools, insights, and self-services they need to deliver consistent, high鈥憊alue services alongside 麻豆原创. This includes:

• Best practices for partners to self-sufficiently handle common consulting and 鈥渉ow-to鈥� questions from customers
• Data insights and dashboards, such as the customer insights dashboards and Support Collaboration Analytics (for partners) in 麻豆原创 for Me, to help monitor performance, identify trends, and proactively realize quality improvements
• Best practice guidance embedded in 麻豆原创 Cloud ALM with the opportunity for partners to enhance process content and methodologies represented in the solution
• Support Accreditation training that can guide partners to efficiently engage 麻豆原创 for support
• Enabling transparency on partner action on customer鈥檚 behalf through dedicated partner S-users

Partner selection based on trusted support expertise

Customers can now receive higher value from partners with trusted support expertise. Partners that have built strong capabilities for an effective support collaboration can accelerate project execution and reduce risks. For example:

• Partners that self-sufficiently address customers鈥� consulting and 鈥渉ow-to鈥� questions can resolve inquiries much faster, as it avoids involving 麻豆原创 in the process.
• Partners that use 麻豆原创 self-services or automatic responses to support inquiries as the default without creating redundant cases can minimize delays and disruptions.
• Partners that effectively follow 麻豆原创鈥檚 best practices, for example in 麻豆原创 Cloud ALM and the 麻豆原创 Activate methodology, can be better equipped to help mitigate project risks and escalations.

Customers are therefore encouraged to review partners鈥� support capabilities when selecting and working with partners. Effective partners apply 麻豆原创 support best practices to help resolve issues and self-sufficiently handle customers鈥� consulting and 鈥渉ow-to鈥� inquiries. As a target for showing trusted support expertise, no more than 30% of partner-created support cases should fall into these categories. High-performing partners will establish standard operating procedures and continuously optimize service delivery by leveraging 麻豆原创鈥檚 data-driven support insights. Such partners also engage more efficiently with customers and 麻豆原创 by speaking the same language because consultants are qualified on support offerings, channels, and best practices through the Support Accreditation training. They can also deliver best practice-based implementations by applying 麻豆原创 guidance available through 麻豆原创 Cloud ALM.

To simplify partner selection, also based on their trusted support expertise, 麻豆原创 will show such qualified partners in 麻豆原创 Partner Finder from March 2026 onwards.

As a prerequisite for showing such trusted support expertise, customers need to ensure their partners are working with partner S-users.

Customer action recommendations to realize incremental value when engaging partners

When seeking a partner, select those with trusted support expertise, visible from March 2026 onward in through a support proficiency designation.

When working with your partner, enable transparency by authorizing partner S-users for support case handling via the and leverage the in 麻豆原创 for Me for transparency on partner support collaboration effectiveness.

Jens Bernotat is head of Strategy, Portfolio, and Ecosystem Management for Global Customer Support at 麻豆原创.
Marcus Blaesi is head of Global Ecosystem Programs for Global Customer Support at 麻豆原创.

As 麻豆原创 accelerates our strategy around applications, data, and AI, these certification enhancements will help ensure our growing ecosystem is aligned鈥攂oth technically and directionally鈥攚ith our clean core, cloud-forward, and AI-ready approach.听

A framework designed around partner and customer needs 

麻豆原创 is committed to delivering business innovations across applications, data, and AI. With this update, we have listened closely to partners and customers and introduced enhancements that make it easier for partners to听validate听their solutions while听maintaining听麻豆原创鈥檚听high standards:听

• Empowering customers to听leverage听data-driven business and enterprise AI鈥攕ecurely and at scale听
• Supporting intelligent apps, seamless cloud connectivity, and adoption of 麻豆原创 Business Technology Platform (麻豆原创 BTP)
• Adhering to 麻豆原创鈥檚 鈥渃lean core鈥� extensibility guidelines, ensuring future-ready, upgradable integrations

Integration certification and the new interoperability review 

Our refreshed framework offers听two clear paths for partners.

Integration certification (use-case based) 

• For partner solutions aligned with 麻豆原创 strategic priorities (麻豆原创 BTP-based, using 麻豆原创 Business AI, clean core, public cloud, and intelligent apps)
• Certification awarded for specific use cases that adhere to 麻豆原创听strategic priorities for听integration, data, and development guidelines
• Benefits include certified status, branding rights, and access to go-to-market support, with clear guidance and transparency throughout the process

Interoperability review (open and inclusive) 

We are especially excited to introduce the听interoperability review,听a new open program designed in response to partner and customer feedback.

• Open to all partner听and independent software vendor (ISV)听solutions, including those that may not be eligible for听integration听certification
• Showcase听technical compatibility with 麻豆原创 solutions through听compliance with听technical听integration听standards听
• Solutions listed as interoperable听on 麻豆原创 Notes and receive detailed听review听summery
• Helps partners听demonstrate听interoperability and 麻豆原创 compliance to customers.

This new interoperability听review听reflects our commitment to听listen to the 麻豆原创 ecosystem听and听enable more partners听and ISVs听to听participate, fostering innovation across our platform.听

How this benefits partners and customers听听

For partners:

• Easier access to 麻豆原创鈥檚 integration framework, even if formal certification听is not听applicable
• Clear pathways for strategic alignment and accelerated development of maintainable, future-ready solutions
• Co-marketing visibility for certified solutions

For customers: 

• Access to a broader set of partner solutions that are future-ready, upgradable, and compliant with 麻豆原创鈥檚 clean core standards
• Confidence in interoperability and technical quality across 麻豆原创鈥檚 business application landscape
• Faster adoption of data-rich solutions built on robust foundations

Looking forward 

The new framework,听planned to听launch in听Q3 2026, is designed to听empower partners, build trust with customers, and accelerate innovation across 麻豆原创鈥檚 platform.

Our Partner Ecosystem Success team will support this transition throughout the second half of 2026. Partners can preview the criteria for the integration certification and the interoperability review in the or reach out to your 麻豆原创 partner manager or the 麻豆原创 ICC team with questions. 

Karl Fahrbach is chief partner officer of 麻豆原创 SE.

Rather than a one-size-fits-all approach, the solution was designed to empower small businesses and the lower midmarket with an ERP solution that can grow with them and meet their evolving needs as they grow and prosper.

Introducing 麻豆原创 Business One

Today, more than 83,000 customers and 1.2 million users across more than 170 countries rely on 麻豆原创 Business One, supported by a global network of 850 partners and over 500 industry and country-specific extensions.

鈥淚t鈥檚 designed to be easy to start with,鈥� said Darius Heydarian, head of Partner Solution Enablement 麻豆原创 Business One. 鈥淥rganizations can begin with just a single user and scale up as their needs grow, whether that means adding more people, locations, or subsidiaries.鈥� The solution can adapt to how smaller organizations work, offering both quick setups for remote sites and coordinated rollouts across regions. It helps provide a modern, browser-based experience and can integrate smoothly with 麻豆原创鈥檚 analytic solutions and automation tools.

The role of partners

麻豆原创 recently reaffirmed the strategic importance of 麻豆原创 Business One within the 麻豆原创 solution portfolio. 麻豆原创 Chief Partner Officer Karl Fahrbach emphasized 麻豆原创鈥檚 continued commitment to 麻豆原创 Business One, highlighting the crucial role of the partner ecosystem: 鈥溌槎乖� continues to invest in the future of 麻豆原创 Business One. Our partner ecosystem remains at the heart of this success鈥攄riving autonomy, resilience, growth, and winning new customers every day.鈥�

Partners play a central role in the 麻豆原创 Business One ecosystem. 麻豆原创 works closely with a vast network of partners that are experts in implementing and supporting 麻豆原创 Business One. These partners have the expertise to tailor solutions to each customer鈥檚 specific requirements, whether it鈥檚 industry functionality, localization, or regulatory compliance.

鈥淧artners also contribute to the extensibility of 麻豆原创 Business One, developing extensions and industry solutions that help customers address unique challenges,鈥� Heydarian said. The collaboration between 麻豆原创 and its partners helps ensure that customers benefit from both 麻豆原创鈥檚 technology and the specialized knowledge of local experts.

Customers in scope

鈥淩ecently, one of our partners shared a customer example with me that perfectly reflects the nature of companies in the market segment we are targeting with 麻豆原创 Business One,鈥� Heydarian said. 鈥淭he business had three employees when they started using the solution. Over the years, they expanded and employ 250 people today鈥攚ithout outgrowing their software platform.鈥�

A typical 麻豆原创 Business One customer is a small or midsize company looking for an affordable, flexible, and scalable ERP solution. These organizations often need to manage a range of business functions鈥攆rom accounting and financials to purchasing, inventory, sales, customer relationships, and reporting鈥攁ll in one place. 麻豆原创 Business One helps them gain control, streamline processes, and make strategic decisions based on real-time information.

The solution is customizable to meet evolving business needs and supports international expansion with 28 languages and 50 country-specific localizations. Local support is provided by over 850 partners, helping to ensure that customers can get help tailored to their specific requirements.

鈥淲e are proud of the fact that 麻豆原创 Business One is part of 麻豆原创鈥檚 solution portfolio,鈥� Heydarian said. 鈥淭hree thousand net-new customers choose 麻豆原创 Business One every year. On average, 10 customers select 麻豆原创 Business One every day.鈥�

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Complementing the , 麻豆原创’s premier global partner recognition program, the 麻豆原创 Global LoB Partner Excellence Awards allow more granular recognition for achievements within the specific lines of business.

The four lines of business reward partners in the following five categories: Indirect Sales and Customer Success, Partner Solution Success, Delivery Quality, Sales Success 鈥� Large Enterprise, and 麻豆原创 Business AI 鈥� Customer Adoption. For each category, partners are selected based on data and key performance indicators, ensuring all eligible partners are considered for this prestigious recognition.

Here are the 麻豆原创 Global LoB Partner Excellence Awards 2025 winners and finalists:

HCM

麻豆原创 Global HCM Partner Excellence Award 2025 for Indirect Sales and Customer Success

• Winner: NTT DATA
• Finalist: IBM
• Finalist: EPI-USE

麻豆原创 Global HCM Partner Excellence Award 2025 for Partner Solution Success

• Winner: OpenText
• Finalist: WorkForce Software, an ADP company
• Finalist: Qualtrics

麻豆原创 Global HCM Partner Excellence Award 2025 for Delivery Quality

• Winner: EPI-USE
• Finalist: Accenture
• Finalist: HR Path

麻豆原创 Global HCM Partner Excellence Award 2025 for Sales Success 鈥� Large Enterprise

• Winner: Accenture
• Finalist: Deloitte
• Finalist: PwC

麻豆原创 Global HCM Partner Excellence Award 2025 for 麻豆原创 Business AI 鈥� Customer Adoption

• Winner: NTT DATA
• Finalist: PwC
• Finalist: EPI-USE

麻豆原创 Customer Experience

麻豆原创 Global 麻豆原创 Customer Experience Partner Excellence Award 2025 for Indirect Sales and Customer Success

• Winner: All for One
• Finalist: NTT DATA
• Finalist: Netconomy

麻豆原创 Global 麻豆原创 Customer Experience Partner Excellence Award 2025 for Partner Solution Success

• Winner: Coveo
• Finalist: SEW
• Finalist: DataXstream

麻豆原创 Global 麻豆原创 Customer Experience Partner Excellence Award 2025 for Delivery Quality

• Winner: Sybit
• Finalist: Querplex
• Finalist: All for One

麻豆原创 Global 麻豆原创 Customer Experience Partner Excellence Award 2025 for Sales Success 鈥� Large Enterprise

• Winner: Accenture
• Finalist: Deloitte
• Finalist: EY

麻豆原创 Global 麻豆原创 Customer Experience Partner Excellence Award 2025 for 麻豆原创 Business AI 鈥� Customer Adoption

• Winner: Accenture
• Finalist: NTT DATA
• Finalist: Capgemini

Spend Management

麻豆原创 Global Spend Management Partner Excellence Award 2025 for Indirect Sales and Customer Success

• Winner: NTT DATA
• Finalist: Deloitte
• Finalist: Delaware

麻豆原创 Global Spend Management Partner Excellence Award 2025 for Partner Solution Success

• Winner: Blackline
• Finalist: Vertex
• Finalist: Icertis

麻豆原创 Global Spend Management Partner Excellence Award 2025 for Delivery Quality

• Winner: Deloitte
• Finalist: PwC
• Finalist: IBM

麻豆原创 Global Spend Management Partner Excellence Award 2025 for Sales Success 鈥� Large Enterprise

• Winner: Accenture
• Finalist: Deloitte
• Finalist: IBM

麻豆原创 Global Spend Management Partner Excellence Award 2025 for 麻豆原创 Business AI 鈥� Customer Adoption

• Winner: Deloitte
• Finalist: PwC
• Finalist: Accenture

Supply Chain Management

麻豆原创 Global Supply Chain Management Partner Excellence Award 2025 for Indirect Sales and Customer Success

• Winner: NTT DATA
• Finalist: Deloitte
• Finalist: Westernacher

麻豆原创 Global Supply Chain Management Partner Excellence Award 2025 for Partner Solution Success

• Winner: DSC Software AG
• Finalist: TeamViewer
• Finalist: Prospecta Software

麻豆原创 Global Supply Chain Management Partner Excellence Award 2025 for Delivery Quality

• Winner: Deloitte
• Finalist: Accenture
• Finalist: NTT DATA

麻豆原创 Global Supply Chain Management Partner Excellence Award 2025 for Sales Success 鈥� Large Enterprise

• Winner: Accenture
• Finalist: Deloitte
• Finalist: PwC

麻豆原创 Global Supply Chain Management Partner Excellence Award 2025 for 麻豆原创 Business AI 鈥� Customer Adoption

• Winner: Deloitte
• Finalist: NTT DATA
• Finalist: Infosys

That鈥檚 why we鈥檙e launching the Global Career Discovery Initiative, a new global partnership between 麻豆原创 and JA Worldwide that will reach tens of thousands of young people aged 17 to 24 in more than 30 countries. 

鈥淵oung people are entering a world of work that鈥檚 being reshaped by technology, automation, and artificial intelligence,鈥� says Asheesh Advani, CEO of JA Worldwide. 鈥淭his partnership ensures that youth鈥攅specially those from underserved communities鈥攄on鈥檛 just learn about the future of work but learn how to shape it.鈥�

From local impact to global scale 

Over the past 20 years, 麻豆原创 has partnered with JA through dozens of local and regional programs, from workshops in Colombia to mentoring sessions in Vietnam. These efforts have created a meaningful impact, but we recognized the opportunity to amplify our work by aligning globally. This unified partnership enables us to scale what works, streamline volunteer engagement, and ensure more consistent access to high-quality learning experiences for young people everywhere. 

JA Worldwide already delivers more than 19 million student learning experiences annually in entrepreneurship, work readiness, and financial health, powered by a network of over 700,000 teachers and business volunteers. This scale and experience make JA an ideal partner to help build a brighter future for the next generation of innovators, entrepreneurs, and leaders. 

Together, we鈥檙e combining JA鈥檚 proven curriculum with 麻豆原创鈥檚 global network of employee volunteers to create a structured, scalable experience that helps young people build in-demand skills, discover career pathways, and connect directly with mentors and role models. In its first year, the initiative aims to reach more than 85,000 students across six continents, engaging 800 麻豆原创 volunteers of all ages as mentors and role models. 

Why this matters now 

The world of work is evolving faster than many education systems can adapt. We believe the future belongs to young people who combine essential human skills鈥攍ike creativity, resilience, and collaboration鈥攚ith digital confidence. JA鈥檚 curriculum delivers exactly that, and through this global initiative 麻豆原创 is proud to help bring these vital skills to youth at scale. 

For many of us at 麻豆原创, this work is deeply personal. Like countless colleagues, we know from experience how early exposure to mentors and practical skills can change a life. 

鈥淚 joined JA as a student 25 years ago. Those early experiences shaped my journey. They equipped me with the tools and skills I needed to grow in the business world and helped me believe, at a very young age, that with knowledge, grit, and humility, anything was possible,鈥� says Sam Masri, global chief sales officer, 麻豆原创. 鈥淚鈥檓 incredibly proud that 麻豆原创 will now bring that same opportunity to thousands of youth around the world!鈥�

Building future skills, together 

Our collaboration goes beyond volunteering; it鈥檚 a long-term alignment focused on skills development, equity, and innovation. We鈥檙e committed to creating a more inclusive, opportunity-rich future for all young people, regardless of geography or background. We鈥檙e proud to be part of this effort and excited about the impact ahead. 

The Global Career Discovery Initiative is one way we鈥檙e putting into action. Around the world, millions of young people are not in education, employment, or training, while employers struggle to find skilled talent. We believe building future skills is essential to empower the next generation and ensure a fair, sustainable transition from education to employment or entrepreneurship.听

To do this, we focus on three areas: 

• Ecosystem development: Building partnerships to align skills with job market needs and open career pathways听
• Education: Supporting innovative programs that equip youth with relevant skills for the digital and green economies and spark youth entrepreneurship
• Employee engagement: Empowering our people to share their knowledge and time through mentoring, coaching, and pro bono consulting

CSR can鈥檛 be a tick-box exercise. It must be a strategic approach that tackles social and environmental challenges and creates shared value for businesses and communities alike. Our purpose at 麻豆原创鈥攖o help the world run better and improve people鈥檚 lives鈥攊s brought to life every day through our products, services, and the dedication of our people.听

This partnership with JA builds on two decades of collaboration, from workshops in Colombia to classrooms in Vietnam. Now, we鈥檙e aligning and scaling that local impact globally, so that more young people, especially those from underserved communities, can see what鈥檚 possible and have the support they need to shape the future of work. 

Hemang Desai is interim global head of Corporate Social Responsibility at 麻豆原创.

麻豆原创 partners have always played a critical role in helping businesses unlock the value of cloud solutions. However, technical expertise alone isn’t enough. Projects face increasing scrutiny, high customer expectations, and constantly evolving business goals. To stay ahead, partners need access to the latest tools, insights, and best practices to deliver results at scale and without overextending their teams.

That’s where the plan can come in. More than a support offering, it鈥檚 a shared growth strategy that can give partners the expert guidance, enablement, best practices, and bandwidth to be able to deliver meaningful outcomes again and again.

Efficiency gains that drive value

麻豆原创 Preferred Success helps deliver significant efficiency gains by taking on critical, behind-the-scenes tasks鈥攕uch as release planning, usage monitoring, product best practices, and the identification of customer-relevant innovations. Such support can allow partners to stay focused on strategic implementations, drive innovation, and solve complex challenges without being bogged down by operational overhead.

Partners that work closely with 麻豆原创 experts can receive targeted, data-driven guidance tailored to actual usage patterns, industry needs, and solution capabilities. Doing so helps reduce unexpected effort, accelerate delivery timelines, and enable high-value implementation work that delivers measurable results.

麻豆原创 Preferred Success also helps simplify the complexity of frequent cloud updates from 麻豆原创. Guidance focused on what matters most to each customer helps partners zero in on relevant innovations while enabling smoother implementations, continuous feature adoption, and faster time to value. As a result, customer relationships can grow stronger and new opportunities can naturally emerge.

According to a , 麻豆原创 Preferred Success reduces internal implementation effort by 10% and release preparation time by 25%. These efficiency gains contribute to a three-year, risk-adjusted value of US$467,000 in savings for the average customer organization.

Enhanced visibility for proactive delivery

麻豆原创 Preferred Success can give partners the visibility to better support proactive delivery and identify new service opportunities. With targeted functional insights, partners can spot adoption gaps early, respond to issues before they escalate, and identify areas where customers may benefit from additional capabilities or services.

That approach helps open the door to more meaningful conversations, ranging from solution extensions and new feature adoption to strategic guidance. And the results speak for themselves: Forrester cites that organizations using 麻豆原创 Preferred Success achieve a 10% faster time to value and reduce implementation timelines by up to one month.

Confidence that sustains long-term growth

By helping to keep projects on track and customers engaged throughout the journey, 麻豆原创 Preferred Success can build confidence. Consistent and fast access to expert guidance helps ensure fewer disruptions and less risk of costly delays, budget overruns, or unplanned efforts. Moreover, partners can stay focused on making their customers successful.

Forrester reports that customers using 麻豆原创 Preferred Success experience a 24% boost in user productivity. This empowers partners to move beyond troubleshooting to deepen the adoption of key features and capabilities, even after the customer goes live.

By supporting stronger project continuity and minimizing risk, 麻豆原创 Preferred Success can enable partners to scale more predictably and build lasting, trust-based customer relationships.

More engagement, more services, more growth

When customers understand how to get the most from their solutions and apply new capabilities to business needs, they see their ROI on 麻豆原创 solutions increase. Access to prescriptive guidance, tailored enablement, and structured learning paths empower customers to actively participate in their transformation journeys.

This can lead to more frequent interactions with the partner team, more opportunities to demonstrate value, and stronger, lasting relationships. Customers that adopt more features and pursue new goals often require additional services, such as strategy workshops, integration work, or even new solution deployments.

麻豆原创 Preferred Success helps create a more predictable and positive customer experience that can support a stronger value journey and can enable stable, recurring revenue streams that partners can rely on. Forrester research shows that customers with 麻豆原创 Preferred Success have better solution adoption and are more likely to consume a greater share of their licensed capabilities to help achieve business goals.

Furthermore, 麻豆原创 Preferred Success isn’t one-size-fits-all. It includes tailored elements that partners can integrate into their delivery methods, whether focused on ERP, human capital management, procurement, supply chain, or industry-specific cloud solutions. It’s an adaptable foundation that helps strengthen the customers鈥� transformation as well as the partners鈥� client relationships. 

Shared success, scaled impact

At its core, 麻豆原创 Preferred Success helps unlock the full value of the cloud for customers and partners. It helps partners deliver faster, support smarter, and build stronger relationships that drive long-term customer value.

More important, 麻豆原创 Preferred Success represents a shift in mindset. It’s a recognition that customer success is a shared effort. With the right tools and collaboration, partners can do more than implement software鈥攖hey can lead transformation with confidence, continuity, and clarity.

Ready to accelerate your customers鈥� outcomes with ? Contact your 麻豆原创 partner manager or visit the site for program details and incentives.

Kiron Satyavarapu is global solution owner of 麻豆原创 Preferred Success at 麻豆原创.

The launch of the initiative aims to accelerate the innovation process to help bring the latest 麻豆原创 technologies into the hands of 麻豆原创 customers.

An initiative to upskill partners in the latest innovation methods

The 麻豆原创 AppHaus Alliances initiative helps ensure method maturity of 麻豆原创 partners, upskilling them with the innovation tools and resources they need to conduct workshops on the latest technologies such as 麻豆原创 Business AI and agentic AI. Currently, the qualification process is exclusively available to partners enrolled in the NEXTLEVEL 麻豆原创 BTP & AI program. Upskilling partners allows more 麻豆原创 customers to benefit faster from the latest innovation tools and methodologies made available in the .

鈥淚n close collaboration with Partner Ecosystem Success, we launched the 麻豆原创 AppHaus Alliances initiative because we want to bring the power of 麻豆原创鈥檚 latest technologies, such as 麻豆原创 Business AI, into the hands of more customers鈥攆aster and with real business impact,鈥� Kathrin Tarnai-Sindl, head of 麻豆原创 AppHaus, said. 鈥淭o do this, we train global 麻豆原创 partners in the 麻豆原创 AppHaus business AI methodology and equip them with curated workshop modules from our innovation toolkit. We are proud to support this important initiative with our proven methodologies and customer co-innovation experience.鈥�

Who joined already?

Since its inception in April 2025, the following partners have already gained the qualification in 麻豆原创 Business AI methods and tools provided by 麻豆原创 AppHaus, with more partners joining regularly:

• Delaware
• Deloitte
• DXC Technology
• EY
• HCL Tech
• IBM
• KPMG
• NTT Data

Looking back and forward

The enablement activities stretch from virtual 麻豆原创 Business AI inspiration sessions to onsite trainings, for employees and trainers, in different workshop methodologies. Currently, there have been more than 700 attendees, many of them consultants, and 100 AI-related use cases, of which 37 were identified and selected as part of the NEXTLEVEL program. Also, more than 10 have been released in the site to be found as so-called accelerator packages.

The different enablement formats are:

• 90-minute virtual enablement sessions on the latest workshop formats available in the 麻豆原创 AppHaus innovation toolkit
• 60-minute virtual business AI Inspiration sessions to introduce and showcase available 麻豆原创 AI technology
• Train-the-trainer sessions on 麻豆原创 Business AI explore and design workshops
• Train-the-trainer sessions on 麻豆原创 Business AI agent discover and design workshops

What started as a small pilot hosting road shows to partners within the NEXTLEVEL 麻豆原创 BTP & AI program has evolved into a global initiative that was joined by 麻豆原创 AppHaus in 2024. Enrolled partners can benefit from the proven co-innovation methodology and focus on use cases with high business value. They can learn how business solutions can be taken to the next level through the latest 麻豆原创 technologies infused with artificial intelligence.

鈥淭he newly-launched 麻豆原创 AppHaus Alliances initiative exemplifies our commitment to advancing skill development and co-innovation within our ecosystem,鈥� Karl Fahrbach, chief partner officer, 麻豆原创, said. 鈥淭hrough strategic collaboration and rigorous training, we are enabling our partners to master and apply the latest 麻豆原创 methodologies and technologies, such as 麻豆原创 Business AI. As a result, 麻豆原创 customers can unlock the full potential of our solutions and drive unparalleled business impact.鈥�

Imke Vierjahn is communications lead for 麻豆原创 AppHaus.

The decision to further strengthen this long-standing partnership was unveiled during a guest lecture at QUT鈥檚 Gardens Point campus, where Julian Lebherz, 麻豆原创 Strategic Advisor, addressed Master’s students enrolled in the QUT Business Process Analytics course. The lecture emphasized the importance of integrating business transformation into standard operations, highlighting real-world applications as well as why some companies are more successful than others at realizing tangible and sustainable value when it comes to deploying business process intelligence solutions.

A key highlight of this collaboration is the nomination of Lebherz as QUT Industry Fellow, underscoring the ambition and momentum of the connection between 麻豆原创 and QUT. With over a decade of highly specialized experience deploying process intelligence solutions and establishing associated delivery organizations in various industries, he is globally recognized as one of the leading experts in the field. Having served in the steering committee of the IEEE Task Force on Process Mining and co-organizing several international conferences on the subject, Lebherz will contribute significantly to the university鈥檚 academic and research endeavors, fostering a deeper integration of industry insights into the curriculum.

“麻豆原创 is committed to equipping QUT and its students with the expertise and technology required to turn business disruption into competitive advantage,” Lebherz said. “Business transformation must become a ubiquitous capability, and hence we [麻豆原创] are doubling down by strengthening partnerships with leading organizations.”

The partnership aims to explore various avenues for collaboration, including internship and research project opportunities, executive education programs, and hackathons. These initiatives are designed to provide students and researchers with hands-on experience and exposure to real-world challenges, aligning academic pursuits with industry needs.

Professor Alistair Barros, head of the School for Information Systems at QUT, expressed enthusiasm for the partnership, stating, “QUT鈥檚 School of Information Systems is intensifying both research and education of holistic business transformation and enterprise computing, encompassing the continuous flywheel of process execution, intelligence, improvement, and change deployment.”

Professor Moe Thandar Wynn, leader of QUT鈥檚 process science group and co-director of QUT鈥檚 Centre for Data Science, highlighted the benefits of strong industry ties, noting, “Our researchers and students benefit tremendously from strong industry collaboration. Partnerships like this one enable us to align curricula and research projects closely with real industry needs.”

The announcement marks a significant step forward in QUT鈥檚 position as a global leader in business process management and process intelligence. By integrating end-to-end business transformation into the academic curriculum across multiple courses, as well as deepening the connection to real-world outcomes, QUT and 麻豆原创 are set to redefine the landscape of business transformation education, preparing students to thrive in an era of constant disruption.

Lucas de Boer, Global Marketing Program Lead, 麻豆原创 Signavio

Since our beginnings in 1972, 麻豆原创 has led with a bold strategy. That spirit continued through to our pivot to the cloud five years ago and, more recently, with Joule, our powerful AI copilot.

I spoke about this during our latest 麻豆原创 Global Partner Summit at 麻豆原创 Sapphire in Orlando, joined by 麻豆原创 Executive Board Members, including CEO Christian Klein, COO Sebastian Steinhaeuser, and 麻豆原创 Product and Engineering Head Muhammad Alam, during an exciting, live-streamed .

Our boldness has paid off. 麻豆原创 was named this year, and our more than 25 percent. 麻豆原创 continues to dominate our market because we have the boldness to change and influence the direction of our industry.

What鈥檚 even more notable is that we are shaping the future together with our partners, which had their best year ever in 2024. Partners are leading the change with us across everything we do — from introducing new customers to 麻豆原创 innovations to extending our growing portfolio, especially as demand for proven AI value continues to take off.

To top it off, it is our customers that see some of the biggest wins. Our partners ensure our customers achieve true business transformation, enabling them to operate, provide products and services, and compete at their best. We are committed to their success today and tomorrow — and that鈥檚 why we have to make our next bold move together.

麻豆原创 Business Suite: Harmonized business applications, AI, and data

The 麻豆原创 Global Partner Summit highlighted the opportunities 麻豆原创 Business Suite offers our partners and customers. Our vision of the suite evolves Software-as-a-Service into Suite-as-a-Service. Only 麻豆原创 has it — unrivaled AI, unmatched data, unparalleled applications — offered together in one seamless experience, and the opportunity is enormous.听麻豆原创 Business Suite will help customers solve their toughest business challenges like never before.

With the suite, partners can meet customers where they are and grow to unlock their full potential. It sets up customers for the clean core they need to scale, but also represents incredible upsell and cross-sell opportunities for 麻豆原创 partners, regardless of partner type.

Beyond this, 麻豆原创 is introducing to simplify customers鈥� engagement with the 麻豆原创 portfolio. This new approach aligns capabilities and product offerings with customers鈥� lines of business. Partners can guide customers to the best-fit packages that deliver the integration, intelligence, and additional functionality needed for their specific business.

Even more opportunities for partners

To drive growth and empower our partners to innovate and scale at their best, we are also bringing our 鈥淎鈥� game with leading initiatives that demonstrate our unwavering commitment to their success:

• We announced the new 麻豆原创 Referral program, launching in North America in the third quarter, that rewards partners for every lead they can鈥檛 close on their own.
• This year, we launched partner-led territories globally, allowing partners to become more self-sufficient across the entire Customer Value Journey.
• Our award-winning 麻豆原创 PartnerEdge program has evolved to be even stronger,including a new leveling framework focused on cloud performance.
• We鈥檝e adapted our commercial models for software partners to ensure they are integrated into 麻豆原创 Business Suite, with new packages that include partner solutions to help deliver the full end-to-end experience to our customers.

How to capitalize on partner opportunities with 麻豆原创

There are four key actions for partners ready to seize the great opportunity that 麻豆原创 Business Suite and our evolving partnership create:

• Autonomy: Learn more about partner-led territories and begin taking more control of the Customer Value Journey, with enablement and support from 麻豆原创. Always lead with 麻豆原创 Cloud ERP as a sustainable growth engine. The opt-in window is now open, and 麻豆原创 will continue to expand territories.
• Quality: Customers will benefit from optimal performance and scalability when partners apply RISE with 麻豆原创 Methodology to every project. Ensuring that customers preserve a clean core and use our integrated toolchain will deliver a smooth transition to the cloud.
• Innovation: Building complementary solutions to 麻豆原创 Business Suite using 麻豆原创 Business Technology Platform. Partner solutions are a key component of our value proposition.
• Learning: Explore the 麻豆原创 Learning Journey for 麻豆原创 Business Suite on 麻豆原创 Learning Hub and understand how we integrate applications, data, and AI across all functions to enhance business processes from end to end. Partners also have the opportunity to elevate their credibility in the market by earning 麻豆原创 Business Suite certifications.

Focusing on these four key areas will allow our partner ecosystem to capitalize on the opportunity of 麻豆原创 Business Suite.

Winning together

Now, more than ever, partners must demonstrate their commitment to driving customer value, backed by deep technical expertise and business transformation experience.

We need to work together, much like a sports team, each identifying our strengths, committing to the position we鈥檒l play, and building our skills. And, as in the story of a championship team, it starts with belief. That belief will propel us to deliver exceptional value for our customers.

Be bold, and we鈥檒l be unstoppable together.

Karl Fahrbach is chief partner officer of 麻豆原创.

Serax is a customer-centric company that prioritizes excellent service for its B2B and B2C customers. It was precisely this customer focus that led Serax to implement solutions to help automate its order-to-cash process.

The challenge

The order process is straightforward for most customers, including B2C. Customers order what they want on the web shop, and the order is directly entered into 麻豆原创 S/4HANA Cloud Public Edition.

However, Serax鈥檚 B2B customers often still place orders by generating a PDF in their ERP system and automatically sending it to Serax鈥檚 customer service mailbox. These B2B manual orders amount to 30% of all orders coming into Serax.

Serax鈥檚 strong commitment to customer service means the company is happy to facilitate this, but it strains the customer service team. Once Serax receives the order, the customer service team must manually download the PDF, double-check dates and quantities, and then enter the order details into 麻豆原创 S/4HANA Cloud Public Edition to create the sales order. This entire process is time-consuming and error-prone.

鈥淧roviding excellent service is one of our core priorities, and this can be enabled by gaining efficiencies in certain processes,鈥� says Sara Goris, 麻豆原创 product manager at Serax. 鈥淭hat鈥檚 basically what led us to this use case. Our customer service team was still entering 30% of all orders manually into the system. We wanted to streamline that process from our side, especially since many of our customers will continue to send sales orders in PDF format.鈥�

The solution

Serax needed a solution to automatically create sales orders from PDFs. It achieved this by activating and fine-tuning an app called . This app was built with using , which allows businesses to create web and mobile applications.

With the app, Serax can drag and drop the PDF from the customer鈥檚 e-mail into the app before it orchestrates the entire process. First, it sends the PDF to 麻豆原创 Business Technology Platform (麻豆原创 BTP), where extracts the data. The document API uses pre-trained AI to take PDF files as inputs and return structured data. The second step is data matching. The application maps the extracted data to the master data, such as sold-to party, ship-to party, and product. This helps ensure the extracted data from the PDFs makes sense in the context of Serax鈥檚 business.

A sales order request is created, and the customer service employee is notified to review it and convert it into an actual sales order in 麻豆原创 S/4HANA Cloud Public Edition.

Results

The application has cut the number of manual B2B orders by 33%.

The time saved lets Serax invest back into better customer service. 鈥淭ime savings mean our customer service employees can spend more time on real customer service instead of putting in an order,鈥� says Ragna Qvick, digital business manager and HR performance manager at Serax. Serax鈥檚 employees also have more time for value-adding activities like upselling or cross-selling.

This jump in efficiency enables Serax to grow its business by adding more capacity for the team. 鈥淲e either needed more resources or for our existing people to become more efficient so that they can focus on more value-adding tasks for our customers,鈥� Goris says.

Another benefit of automation is reduced errors, as customer service employees no longer need to enter precise values from the PDF when creating sales orders. Instead, they can rely on document extraction to populate the order; they only need to confirm the values. 鈥淚t reduces the risk of errors because when it’s a human action, there’s always a chance of errors in quantities or other details,鈥� Qvick says.

Future

Serax and its partner are already looking at additional capabilities to automate the flow fully. This way, customer service employees will no longer need to open the emails and drag and drop the PDF. 鈥淲e have a proof of concept running to automate the process fully. It will pick up the attachment from the mailbox directly into 麻豆原创 S/4HANA,鈥� Goris says. 鈥淚t will also inform the customer service rep if anything is missing. They get a notification via Situation Handling to know when to intervene.鈥�

Learn more about how 麻豆原创 Business AI can help transform your organization鈥檚 efficiency and help drive success:

By demonstrating successful alignment with 麻豆原创鈥檚 business strategy, these partners are celebrated for notably delivering innovative artificial intelligence (AI) and cloud services and solutions to customers.

For more than two decades, award recipients have been recognized for their outstanding achievements and excellence, and in continuing that tradition we are pleased to announce this year鈥檚 .

麻豆原创 partners are an extension of our team, and we empower them to lead the way across the Customer Value Journey and help customers bring out their best. This year鈥檚 winners and finalists exemplify a stronger commitment to our evolved criteria for customer success, which extend to every stage of the Customer Value Journey.

These influential partners have illustrated their unique industry expertise, implementation methodologies, and complementary solutions that helped customers thrive and succeed in business. Their significant contributions are helping to propel the acceleration of innovative services, products, and solutions to meet the specific needs of the customer, especially as they transition to the cloud.

Across the 24 categories being recognized for 2025, 19 partners have been named winners and 28 partners named finalists of this esteemed award. As in previous years, selections were made using system-generated data on core metrics and key performance indicators (KPIs). A steering committee of global 麻豆原创 representatives then reviewed, vetted, and ranked the achievements according to internal criteria based on 麻豆原创鈥檚 communicated business strategies.

Being recognized as an 麻豆原创 Pinnacle Award winner or finalist offers qualified partners a unique opportunity for additional global exposure. To amplify this achievement, winners and finalists will receive a communication package to help them promote their success. Additionally, 麻豆原创 will list the winners and finalists on its website for a year and through its communication channels promote these winners and finalists to joint prospects and customers.

Congratulations to this year鈥檚 . We look forward to celebrating your success at at and .

Karl Fahrbach is chief partner officer at 麻豆原创.

Today, system integrators are faced with increasingly complex implementations that require faster decision-making, streamlined processes, and optimized resource allocation. To successfully navigate the scale and complexity of these projects, consultants need instant access to expert-level knowledge and best practices across 麻豆原创 solution landscapes.

Now, new generative AI capabilities from the 麻豆原创 Joule for Consultants solution can help consultants to work smarter, deliver projects faster, and drive greater impact for clients鈥攁nd KPMG firms are leading the way in harnessing its potential.

鈥淐lients trust KPMG firms with their most critical digital transformations, and we maintain that trust with a focus on pursuing the fastest, most reliable path to value. KPMG firms are enabling their teams with AI to consistently and swiftly deliver an unmatched combination of advanced technology, functional and industry insights, and proven practices from across our global network to clients.鈥�

Carl Carande, Global Head of Advisory, KPMG International

As the largest participant using 麻豆原创 Joule for Consultants as part of the current early access program, KPMG is empowering its consultants to scale complex IT and transformation projects for clients globally with generative AI and deep industry expertise.

KPMG takes consulting to the next level with generative AI

Introducing generative AI capabilities can change the game, and KPMG is transforming its 麻豆原创 consulting approach by embedding 麻豆原创 Joule for Consultants into its methodology. This integration can accelerate project execution, helping to deliver faster and more impactful results for clients.

鈥淜PMG and 麻豆原创 are deeply aligned in our commitment to helping clients derive true business value from transformation. 麻豆原创 Joule for Consultants is already demonstrating its potential to enhance how our 麻豆原创 consulting teams operate. By leveraging the latest AI capabilities from 麻豆原创, combined with KPMG professionals鈥� industry expertise, our consultants are equipped with the most current 麻豆原创 knowledge and tools to help clients solve their most pressing business needs quickly and with confidence.鈥�

Hendrik Th枚rner, Global Lead Partner for 麻豆原创, KPMG International

Through customized, white-glove support, KPMG professionals help clients realize their unique business needs while also ensuring efficiency in implementing 麻豆原创 systems in alignment with the latest best practices to optimize global service delivery models.

The business-led, tech-enabled approach by KPMG firms is grounded in its unique, strategic Trusted AI framework. This approach facilitates rapid and ethical design as well as the development and delivery of AI strategies and solutions.

With knowledge retrieval, consultants gain instant access to 麻豆原创鈥檚 most trusted resources, enhancing discovery and upskilling. Consultants no longer spend hours sifting through documentation, reaching out to colleagues, or navigating an internal database because Joule can deliver concise answers, explain custom code, and provide expert-level guidance.

In fact, 麻豆原创 has found that consultants can save up to 1.5 hours per day with reliable AI assistance grounded uniquely in the most comprehensive and up-to-date 麻豆原创 knowledge base. With AI assistance, consultants can focus on high-value tasks, which means accelerated project executions and more impactful results for customers.听

鈥淔rom idea to productive use in less than a year, 麻豆原创 Joule for Consultants provides our customers and partners with a powerful lever for their cloud transformation. I鈥檓 proud to see the capability in action and thank KPMG for pioneering the new era of the profession. 麻豆原创 Joule for Consultants is a game changer, delivering expert-level insights into exclusive 麻豆原创 content, giving guided recommendations and instructional support, and providing ABAP code explanations that can help consultants reduce the time spent on interpreting code by up to 40%,鈥� said Dr. Philipp Herzig, CTO & Chief AI Officer at 麻豆原创 SE.

How 麻豆原创 Joule for Consultants works

麻豆原创 Joule for Consultants combines a generative AI foundation, built on large language models (LLMs) trained on 麻豆原创鈥檚 structured knowledge to help ensure accuracy, relevance, and contextual understanding, and , an intuitive conversational AI copilot experience. Joule can deliver fast, expert-level answers from 麻豆原创鈥檚 exclusive content, guided recommendations and instructional support, and ABAP code explanations that can enable consultants to spend 40% less time interpreting code.

How to get started

麻豆原创 partners and consulting firms can explore 麻豆原创 Joule for Consultants by reaching out to their 麻豆原创 representative or visiting .

To learn more about how KPMG and 麻豆原创 can help you transform your business with confidence, visit . 

Kai Muehlbauer is head of AI Product & Partner Management at 麻豆原创.

As part of , in-region winners are announced at local kick-off events at the beginning of each year. Recognized for the value they deliver, these partners transform customer businesses for future success by harnessing cloud technology. To inspire continued innovation and to serve as a testament of their top performance, 麻豆原创 proudly recognizes these partners in front of their peers for their exceptional customer impact.

Recipients of these prestigious awards are selected from 麻豆原创鈥檚 wide-ranging partner base. Regional representatives designate a steering committee to review, vet, and rank achievements using system-generated data on key metrics aligned with 麻豆原创鈥檚 communicated business strategies.

Congratulations to the 2025 winners for this esteemed recognition!

麻豆原创 Regional Awards for Partner Excellence in 2025

Recipients by Region

Middle and Eastern Europe (MEE) 

• 麻豆原创 MEE Award for Partner Excellence 2025 for Cloud Performance: All for One Group SE 
• 麻豆原创 MEE Award for Partner Excellence 2025 for GROW with 麻豆原创: Cpro Industry Projects & Solutions GmbH 
• 麻豆原创 MEE Award for Partner Excellence 2025 for 麻豆原创 Store: SYNCPILOT S.P.S.A. GmbH 
• 麻豆原创 MEE Award for Partner Excellence 2025 for Solution Extensions: Open Text Software GmbH 
• 麻豆原创 MEE Award for Partner Excellence 2025 for Advisor and Integrator: Accenture ASG 
• 麻豆原创 MEE Award for Partner Excellence 2025 for Cloud Delivery: NTT DATA Business Solutions AG 
• 麻豆原创 MEE Award for Partner Excellence 2025 for Cloud Competence: KPMG AG Wirtschaftspr眉fungsgesellschaft 
• 麻豆原创 MEE Award for Partner Excellence 2025 for Customer Value: NTT DATA Business Solutions AG 

Latin America and Caribbean (LAC) 

• 麻豆原创 LAC Award for Partner Excellence 2025 for Intelligent Spend and Business Network: ADP Consultores  
• 麻豆原创 LAC Award for Partner Excellence 2025 for 麻豆原创 Customer Experience: NTT DATA Business Solutions (Brazil) 
• 麻豆原创 LAC Award for Partner Excellence 2025 for 麻豆原创 SuccessFactors Solutions: DBR鈥疌onsultoria e Tecnologia Ltda. (Delaware Consulting) (Brazil) 
• 麻豆原创 LAC Award for Partner Excellence 2025 for 麻豆原创 Business Technology Platform: SEIDOR (Brazil) 
• 麻豆原创 LAC Award for Partner Excellence 2025 for 麻豆原创 S/4HANA Cloud Public Edition: SEIDOR (Brazil) 
• 麻豆原创 LAC Award for Partner Excellence 2025 for Digital Supply Chain: Exed Consulting (Brazil) 
• 麻豆原创 LAC Award for Partner Excellence 2025 for RISE with 麻豆原创 S/4HANA Cloud: MIGNOW (Brazil) 
• 麻豆原创 LAC Award for Partner Excellence 2025 for Solution Extensions: msg global solutions 
• 麻豆原创 LAC Award for Partner Excellence 2025 for 麻豆原创 Store, 麻豆原创 Endorsed Apps: DataXtream 
• 麻豆原创 LAC Award for Partner Excellence 2025 for Delivery Quality: Numen IT Solucoes em Tecnologia Ltda. (Brazil) 
• 麻豆原创 LAC Award for Partner Excellence 2025 for Customer Loyalty: MQA Business Consultants S.A. 
• 麻豆原创 LAC Award for Partner Excellence 2025 for Global Strategic Services Partners: IBM de Chile S.A.C. 
• 麻豆原创 LAC Award for Partner Excellence 2025 for Digital Demand Generation: Cast group (Brazil) 
• 麻豆原创 LAC Award for Partner Excellence 2025 for 麻豆原创 Business One: Ramo (Brazil) 
• 麻豆原创 LAC Award for Partner Excellence 2025 for Top Performance: BCI Consulting SRL (North) 
• 麻豆原创 LAC Award for Partner Excellence 2025 for Partner-Driven Business: Infocenter (South) 
• 麻豆原创 LAC Award for Partner Excellence 2025 for Innovation: Numen IT Solucoes em Tecnologia Ltda. (Brazil) 

North America 

• 麻豆原创 North America Award for Partner Excellence 2025 for Total Indirect Contribution: NTT DATA Business Solutions 
• 麻豆原创 North America Award for Partner Excellence 2025 for Indirect Business, 麻豆原创 S/4HANA Cloud Public Edition: Syntax 
• 麻豆原创 North America Award for Partner Excellence 2025 for Indirect Net-New Customer Acquisition: NTT DATA Business Solutions 
• 麻豆原创 North America Award for Partner Excellence 2025 for Indirect Marketing: Answerthink 
• 麻豆原创 North America Award for Partner Excellence 2025 for Indirect Customer Success Stories: Syntax 
• 麻豆原创 North America Award for Partner Excellence 2025 for Service Growth with Indirect Customers: Syntax 
• 麻豆原创 North America Award for Partner Excellence 2025 for Indirect Post-Sales: NTT DATA Business Solutions 
• 麻豆原创 North America Award for Partner Excellence 2025 for Emerging Indirect Partner: The Silicon Partners Inc. 
• 麻豆原创 North America Award for Partner Excellence 2025 for Indirect Line-of-Business Performance: Analysis Prime 
• 麻豆原创 North America Award for Partner Excellence 2025 for Solution Extensions, Revenue: OpenText 
• 麻豆原创 North America Award for Partner Excellence 2025 for Solution Extensions, Growth: Smart Energy Water 
• 麻豆原创 North America Award for Partner Excellence 2025 for 麻豆原创 Store, Revenue: Icertis 
• 麻豆原创 North America Award for Partner Excellence 2025 for 麻豆原创 Store, Growth: Thomson Reuters 

Europe, Middle East, and Africa (EMEA) 

• 麻豆原创 EMEA Award for Service Partner Excellence 2025 for RISE with 麻豆原创, Overall Contribution: Accenture 
• 麻豆原创 EMEA Award for Service Partner Excellence 2025 for RISE with 麻豆原创, High-Growth Contribution: IBM 
• 麻豆原创 EMEA Award for Service Partner Excellence 2025 for Indirect Business: Deloitte 
• 麻豆原创 EMEA Award for Service Partner Excellence 2025 for 麻豆原创 S/4HANA Cloud Public Edition: Deloitte 
• 麻豆原创 EMEA Award for Service Partner Excellence 2025 for Certification: EY 
• 麻豆原创 EMEA Award for Service Partner Excellence 2025 for Special Recognition: KPMG 
• 麻豆原创 EMEA Award for Service Partner Excellence 2025 for Business AI: Accenture 
• 麻豆原创 EMEA Award for Service Partner Excellence 2025 for Line of Business: Accenture 
• 麻豆原创 EMEA Award for Service Partner Excellence 2025 for Cloud Adoption: Capgemini 
• 麻豆原创 EMEA Award for Partner Excellence 2025 for Cloud Delivery Excellence: Inetum 
• 麻豆原创 EMEA Award for Partner Excellence 2025 for Overall Cloud Achievement: SEIDOR 
• 麻豆原创 EMEA Award for Partner Excellence 2025 for Overall Cloud Achievement, New Partner: KaarTech 
• 麻豆原创 EMEA Award for Partner Excellence 2025 for Corporate Social Responsibility: NTT DATA Business Solutions 
• 麻豆原创 EMEA Award for Partner Excellence 2025 for Solution Extensions, Achievement: Implico 
• 麻豆原创 EMEA Award for Partner Excellence 2025 for Solution Extensions, Growth: Tricentis 
• 麻豆原创 EMEA Award for Partner Excellence 2025 for Solution Extensions, Highest Bookings: OpenText 
• 麻豆原创 EMEA Award for Partner Excellence 2025 for 麻豆原创 Store, Validated and Spotlight Performance: Phenom 
• 麻豆原创 EMEA Award for Partner Excellence 2025 for 麻豆原创 SuccessFactors Solutions: Inetum 
• 麻豆原创 EMEA Award for Partner Excellence 2025 for Digital Supply Chain: Delaware 
• 麻豆原创 EMEA Award for Partner Excellence 2025 for 麻豆原创 Customer Experience: KPS 
• 麻豆原创 EMEA Award for Partner Excellence 2025 for Intelligent Spend and Business Network: NTT DATA Business Solutions 

Asia Pacific Japan (APJ) and Greater China (GC) 

• 麻豆原创 APJ Award for Partner Excellence 2025 for Overall Value-Added Reseller: SGN Software Private Limited 
• 麻豆原创 APJ Award for Partner Excellence 2025 for Global Strategic Services Partner: Accenture 
• 麻豆原创 APJ Award for Partner Excellence 2025 for Multi-Cloud Champion: PwC 
• 麻豆原创 APJ Award for Partner Excellence 2025 for Regional Strategic Services Partner: FPT 
• 麻豆原创 APJ Award for Partner Excellence 2025 for Hyperscaler: Amazon Web Services 
• 麻豆原创 APJ Award for Partner Excellence 2025 for Midmarket: NTT DATA 
• 麻豆原创 APJ Award for Partner Excellence 2025 for New Cloud Partner: KPMG Assurance and Consulting Services 
• 麻豆原创 APJ Award for Partner Excellence 2025 for Partner-Led Business: NTT DATA 
• 麻豆原创 APJ Award for Partner Excellence 2025 for RISE with 麻豆原创: Accenture 
• 麻豆原创 APJ Award for Partner Excellence 2025 for GROW with 麻豆原创: NTT DATA 
• 麻豆原创 APJ Award for Partner Excellence 2025 for 麻豆原创 SuccessFactors Solutions: Deloitte 
• 麻豆原创 APJ Award for Partner Excellence 2025 for Intelligent Spend and Business Network: Accenture 
• 麻豆原创 APJ Award for Partner Excellence 2025 for 麻豆原创 Customer Experience: NTT DATA 
• 麻豆原创 APJ Award for Partner Excellence 2025 for 麻豆原创 Business Technology Platform: Deloitte 
• 麻豆原创 APJ Award for Partner Excellence 2025 for Managed Service Provider: Accenture 
• 麻豆原创 APJ Award for Partner Excellence 2025 for Innovation: Docusign 
• 麻豆原创 APJ Award for Partner Excellence 2025 for Business AI, Global Strategic Services Partner: PwC 
• 麻豆原创 APJ Award for Partner Excellence 2025 for Business AI: JSOL Corporation 
• 麻豆原创 APJ Award for Partner Excellence 2025 for Solution Extensions: OpenText 
• 麻豆原创 GC Award for Partner Excellence 2025 for Best Cloud Partner, Mainland China: Hand Enterprise Solutions Company Ltd.  
• 麻豆原创 GC Award for Partner Excellence 2025 for Best Cloud Partner, Taiwan: IBM Consulting Taiwan 
• 麻豆原创 GC Award for Partner Excellence 2025 for Best Cloud Partner, Hong Kong: IVC Solutions Limited 
• 麻豆原创 GC Award for Partner Excellence 2025 for Global Strategic Services Provider: Deloitte 
• 麻豆原创 GC Award for Partner Excellence 2025 for GROW with 麻豆原创: BosCloud Jiangsu Science and Technology Co. Ltd.

Leticia Ramirez is a regional partner awards manager at 麻豆原创.

As businesses increasingly adopt cloud-first strategies, their approach to IT infrastructure and enterprise applications is significantly evolving. Recent studies show that artificial intelligence (AI) adoption has more than tripled since 2017, with over 70% of companies now integrating AI into their operations.* For 麻豆原创 customers, this transition presents opportunities to leverage innovative technologies and enhance business agility. However, success relies heavily on careful planning, strong partnerships, and future-ready skills.

To help customers remain agile, respond quickly to innovations, and continuously evolve their operations, 麻豆原创 and its partners are committed to maintaining certified skills. New requirements, including annual certification renewals, ensure that experts stay current. By July of this year, all partner resources in key roles鈥攕uch as enterprise architects, developers, business transformation management consultants, and project managers involved in RISE with 麻豆原创 projects鈥攎ust hold a valid . Furthermore, by the end of 2025, 50% of relevant partner practitioners are expected to possess at least one valid certification across the 麻豆原创 solution portfolio.

Since its launch in 2021, 麻豆原创 partners have been integral to transformation projects, leveraging their expertise to tailor solutions to customer needs. From designing cloud transition road maps to implementing process automation and optimizing costs, partners can enable businesses to maximize the value of 麻豆原创 solutions. They help ensure organizations adopt intelligent enterprise practices efficiently while addressing unique challenges and goals.

鈥淭his mutual commitment underscores 麻豆原创 and its partners’ dedication to delivering exceptional value, staying ahead of evolving industry standards, and driving customer success in an ever-evolving landscape,鈥� says Karl Fahrbach, chief partner officer at 麻豆原创. 鈥淲orking with certified innovators skilled in the latest 麻豆原创 technologies enables customers to achieve significant benefits鈥攆rom reducing errors and risks to fostering innovation and accelerating deployment times.鈥�

By collaborating with certified partner experts, customers can expect to adapt more readily to change and maintain competitiveness in a dynamic market. 麻豆原创 and its partners’ commitment to innovative 麻豆原创 skills highlights the importance of , working to ensure exceptional value delivery. With the latest competencies in high-demand 麻豆原创 solutions, 麻豆原创’s ecosystem of partners strives to achieve our shared goal: delivering innovation excellence to customers.

*

Andre Bechtold is SVP and head of Solution & Innovation Experience at 麻豆原创.

Product demos play a crucial role in helping customers visualize the core features and capabilities of 麻豆原创 solutions. Customers want to see tangible proof of how 麻豆原创 solutions can solve their pain points and improve their success. However, creating tailored demos that reflect customer needs can be resource-intensive and time-consuming. is designed to provide clarity and confidence, simplifying this process and enabling partners to deliver high-quality, relevant demos that resonate with customers.

Using Live Data to Showcase Real-World Scenarios

麻豆原创 partners can gain free and unlimited access for up to 10 users to an integrated, pre-scripted demo landscape with a continuously updated library of, as of the start of 2025, more than 240 demos to 100 麻豆原创 solutions across various landscapes. These turnkey, scripted demos utilize live data to showcase real-world scenarios and processes, allowing to effectively address customer challenges and demonstrate the full potential of 麻豆原创 solutions. With access to interactive demo scripts, professionals can build their own knowledge and leverage interactive value journeys to explore demos in a click-through format without needing a live system.

Driving Meaningful Business Outcomes in Delivering Value to the Customers

As many organizations are undergoing digital transformation, the new demo environment is a game-changer. It empowers users to enhance their skills and leverage future-ready demos that can directly address customer鈥檚 needs, ultimately helping to drive meaningful business outcomes and foster long-term partnerships.

鈥淭he new 麻豆原创 Demo Environment 2.0 is a significant leap forward in equipping 麻豆原创 partners to effectively convey the value of 麻豆原创 solutions,鈥� says Karl Fahrbach, chief partner officer at 麻豆原创. 鈥淏y streamlining the demo process with a comprehensive library of cutting-edge demos and interactive demo scripts, partners can double-down on their commitment to innovation excellence, drive customer success, and unlock new opportunities for growth.鈥�

Andre Bechtold is SVP and head of Solution and Innovation Experience at 麻豆原创.

As one of the first customers, petZEBA AG听implemented the new solution as a sales recording app to support its daily sales operations and听capture orders by voice command, find retailers and customers via GPS, process orders automatically, and get real-time CRM updates.听Since its implementation, this new intelligent solution saved the petZEBA sales teams significant time and enabled a 25% increase in customer visits.

Pet Food Expert petZEBA Is Shaping the Future

Founded in 2006, is a family-run company with headquarters in Alberswil, Switzerland. The company sells high-quality food and nutritional supplements for dogs, cats, and horses throughout Switzerland. The company also supports and supplies numerous pet shops, animal shelters, veterinarians, breeders, depots, and end users. In 2017, petZEBA established its first subsidiary, petZEBA International GmbH, in Germany.

With its passion to drive change and lead the way in shaping the future, petZEBA AG showcases its commitment through adopting and unlocking new potential. The introduction of the AGIL AI.Sales app is just another step on its innovation path, helping optimize sales processes.

About the New AGIL AI.Sales App

With the rise of new intelligent solutions powered by AI and generative AI, 麻豆原创 AppHaus Network partner AGILITA created its first AI solution known as the , which aims to make sales processes seamless and intelligent. To make it a fully user-centric product, the AGILITA team developed and created it along the proven 麻豆原创 AppHaus human-centered approach to innovation, using the as the guiding process.

Designed to simplify and accelerate sales processes, the AGIL AI.Sales app not only helps save time but it can also maximize revenue by preparing data-driven decisions. The app supports businesses with intelligent customer visit briefings and sales opportunities, utilizing advanced algorithms to make accurate predictions and help optimize the sales process. What鈥檚 more, by reducing manual effort, it offers businesses automated sales processes and increased efficiency. Lastly, the app provides centralized data management so that all relevant information is in one place, easily accessible, and clearly presented.

How AGIL AI.Sales Transformed petZEBA鈥檚 Sales Processes

The AGIL AI.Sales solution was successfully implemented for petZEBA AG sales teams to optimize their processes. Sales representatives can now easily record meeting sessions with customers, enter orders by voice command, and track customer orders from the past and estimate them for the future. Additionally, there鈥檚 geolocation embedded in the app that helps find customers in the area based on location, availability, and how close or far they are located for easy and sustainable commuting.

Additional benefits included:

• Time savings leading to a 25% increase in customer visits done by sales teams
• Orders captured by voice command and automatically processed
• Support for recording customer meetings and proposing next steps
• Full integration providing real-time customer relationship management updates
• Accurate, timely, and contextually relevant information.

Seamless Integration of AGIL AI.Sales

Building on 麻豆原创 BTP, the AGIL AI.Sales app seamlessly leverages different 麻豆原创 AI solutions such as 麻豆原创 AI Core, generative AI hub, and 麻豆原创 HANA Cloud vector engine, which provides a powerful synergy that helps enhance performance and functionality. This integrated solution enables the AGIL AI.Sales app to deliver superior performance, enabling users to receive accurate, timely, and contextually relevant information.

Thomas Neuhaus, head of Digital Experience at AGILITA AG, says: 鈥淥ur AGILITA team is very happy to see the benefits brought about by AGIL AI.Sales in the case of our customer petZEBA. Their sales team uses the app successfully and could already experience measurable improvements and benefits. It helped them simplify and accelerate sales processes. Our team is especially proud of the measured 25% increase in customer visits since its implementation. This was made possible by significant time savings and intelligent sales planning. Thanks a lot to the petZEBA team for the great collaboration! We look forward to seeing them progressing further on their future-oriented journey.鈥�

Priscilla Darfour is a working student at 麻豆原创 AppHaus Network.

As of January 15, Sierra Digital is officially a member of the network. Headquartered in Houston, Texas, the leading technology consulting and services firm is excited to join the global community of design-centric co-innovation spaces.

About Sierra Digital

Founded in 2002, Sierra Digital specializes in digital transformation, automation, and integration services, focusing on modernizing legacy 麻豆原创 systems. Sierra Digital stands out for its innovative approach, particularly in the space. The company is an active member of the 麻豆原创 BTP advisory council and offers more than 30 pre-built 麻豆原创 BTP applications. The partner was also one of the first to implement 麻豆原创 Business AI use cases, driving continuous growth and innovation for its clients.

Sierra Digital鈥檚 pre-built apps automate functions like business partner onboarding and revenue processing and enhance processes like budgeting or maintenance with artificial intelligence. Sierra Digital serves industries like oil and gas, chemicals, manufacturing, retail, and the public sector.

The partner鈥檚 mission is to help businesses transition into modern digital enterprises by leveraging advanced 麻豆原创 technologies built on 麻豆原创 BTP to improve operational efficiency and maintain a competitive edge.

“Sierra Digital is thrilled to be a part of 麻豆原创 AppHaus Network and bring our design and innovation capabilities to the table,” said Sriman Narayanan Sundararaman, vice president for Sales at Sierra Digital. “We are excited to leverage 麻豆原创’s expertise to co-create impactful solutions for our clients and drive digital transformation in our region.”

About 麻豆原创 AppHaus

In 2013, the first 麻豆原创 AppHaus location was established, and today there are 25 around the world. Three of the locations are owned by 麻豆原创 and 22 are managed by strategic partners, such as Sierra Digital. To date, 麻豆原创 AppHaus Network has executed thousands of projects, hosted more than 4,700 workshops, and won more than 100 awards.

麻豆原创 AppHaus Network is a community of creative teams run by 麻豆原创 or like-minded 麻豆原创 partners. They leverage 麻豆原创 products and technology to help humanize business software and help ensure innovation fulfills the needs of the end users, offering unique experiences through a human-centric approach. The network aims to transform the way businesses and organizations innovate and design solutions for the digital economy. By working with companies like Sierra Digital, 麻豆原创 is able to expand its reach and provide innovative design and co-innovation services to a broader range of industries and regions.
听
鈥淐ongratulations to Sierra Digital for becoming part of 麻豆原创 AppHaus Network and expanding our reach in North America. You鈥檝e showcased expertise in 麻豆原创 technology, an innovative way of working, and strong commitment to user-centered design, which will greatly assist customers in their transformation journeys,鈥� said Lionel Susini, vice president of 麻豆原创 BTP North America COE.

Welcome Sierra Digital

Sierra Digital’s inclusion in 麻豆原创 AppHaus Network is a testament to its commitment to providing cutting-edge solutions and customer-centric design processes. As a partner, Sierra Digital will have access to 麻豆原创’s design thinking methodologies, tools, and resources, enabling the company to collaborate with clients and co-innovate on projects that can drive meaningful and sustainable change.

听鈥淪ierra Digital has been recognized as a perfect addition to the 麻豆原创 AppHaus Network. With a committed 麻豆原创 AppHaus team equipped to apply our award-winning human-centered innovation approach, they are able to inspire and support customers throughout their journey to realize innovation. We eagerly anticipate co-innovating with the local team!鈥澨齭aid Carlos Estala Velasco, co-lead for 麻豆原创 AppHaus Partner Network.

The addition of Sierra Digital to 麻豆原创 AppHaus Network further solidifies 麻豆原创’s commitment to fostering a culture of innovation and design thinking around the world. By partnering with leading technology consulting firms like Sierra Digital, 麻豆原创 is positioned to continue driving digital transformation and co-innovation initiatives in North America and beyond.听 For more information about the new 麻豆原创 AppHaus location, visit or .

Priscilla Darfour is a working student at 麻豆原创 AppHaus Network.

麻豆原创鈥檚 vibrant ecosystem of over 25,000 partners and 麻豆原创 PartnerEdge open ecosystem members helps ensure customers are supported and thriving across the entire customer journey. These trusted partners share 麻豆原创鈥檚 vision of helping companies bring out their best and can be the catalyst to true business transformation. Partners apply their deep technical expertise and business experience to build on, sell, service, and run 麻豆原创鈥檚 leading cloud ERP and AI solutions.

Recognizing this and the need to empower partners to set the right foundation for the cloud, 麻豆原创 is revamping 麻豆原创 PartnerEdge鈥攊ts flagship, global program to engage with partners, no matter their route to market. The program, now 100% cloud-focused, is designed to help recognize and elevate partners that are ready to support customers in the cloud-powered AI economy.

A Closer Look at the Changes Coming in 2025

Prioritizing partners that are in lockstep with 麻豆原创鈥檚 vision to drive business growth and customer value, we are focusing on the following key pillars for the 麻豆原创 PartnerEdge program in 2025:

• Aligning with 麻豆原创鈥檚 cloud vision: We鈥檝e redesigned the program with elements that support and incentivize partners to reflect 麻豆原创鈥檚 strategic cloud focus. This helps differentiate partners that are fully aligned with 麻豆原创鈥檚 direction.
• Deepening 麻豆原创 expertise: Under the new framework, expertise plays an even stronger role in determining partner levels. Competencies and specializations鈥攆ocused on cloud solutions from 麻豆原创鈥攕erve as benchmarks of a partner鈥檚 maturity and credibility. These also signal to customers that they can trust a partner鈥檚 expertise in areas most critical to their business.
• Championing AI adoption: To meet the AI moment, partners are further motivated to innovate on tools that can lower the bar to entry for customers to leverage AI technologies. From no-code simplicity to advanced customization, partners are encouraged to build on 麻豆原创鈥檚 embedded AI portfolio and create tailored solutions that meet our customers鈥� unique needs.
• Committing to customer value: Long-term success for our customers is our top priority鈥攁nd it holds true weight in our partner program as well. By prioritizing solution adoption-led growth, aligning delivery practices to 麻豆原创鈥檚 cloud methodologies, and delivering measurable outcomes, partners can create lasting value throughout the customer lifecycle, ultimately propelling their partnership too.

An Approach Endorsed by Industry Experts

These changes to the 麻豆原创 PartnerEdge program signal our deepened commitment to the cloud, AI innovations, and, most importantly, our customers and their success. Industry experts agree, highlighting the drivers behind this transformation and 麻豆原创鈥檚 proactive approach:

鈥淭he convergence of cloud and artificial intelligence is ushering in a new era of business innovation,” said Dave McCarthy, research vice president, Cloud and Edge Services at IDC. “This synergy is driving transformative advancements across industries.鈥�

鈥溌槎乖� understands this shift and is actively taking steps to ensure its partner ecosystem is aligned and paving the path for businesses to leverage breakthrough innovations,鈥� added Steve White, program vice president, Channels and Alliances at IDC.

Supporting Customers to Find Their Best-Fit Partner

Under our new program framework, 麻豆原创 and partners will be able to experience increased synergy as they move forward focused on the cloud and AI. However, customers will see the greatest benefits. While 麻豆原创 PartnerEdge is designed for partners, its goal is to ultimately create a robust ecosystem that has the experience, knowledge, and specialization to address the unique needs of all of our customers and create a blueprint for long-term success.

For businesses ready to find their best-fit partner, can provide easy search functionality to quickly find partners that match their industry, line of business, or size. It also showcases each partner鈥檚 level, competencies, and unique qualifications, such as the GROW with 麻豆原创 partner designation. 

For customers to find success in the AI-driven era鈥攁nd to thrive with the pace of innovation it brings鈥攑artnerships are more crucial than ever. By combining partner expertise with the power of 麻豆原创鈥檚 robust portfolio of cloud solutions, AI technologies, and data capabilities, customers can capitalize on this exciting moment as they transform their business.

麻豆原创 encourages businesses to explore our ecosystem of partners today and take the next step towards business transformation, greater competitiveness, and growth.

Karl Fahrbach is chief partner officer at 麻豆原创.

As the world鈥檚 No.1 fireworks provider, French pyrotechnics company Etienne Lacroix ships fireworks globally and has supported events such as the Burj Khalifa Grand Opening Fireworks Show in Dubai and Bastille Day, France鈥檚 national holiday that is celebrated on July 14 each year.

Logistics play a major role for the global player in the pyrotechnics sector, as shipping hazardous materials such as fireworks requires special precautions, especially when crossing international borders. Labels typically include warning pictograms and complex regulatory information in various formats. Recipients such as customs officers must be able to tell at a glance what sort of goods are inside, what the required shipping conditions are, and who is authorized to open the freight.

鈥淥n top of that, customers have their own specific requirements,鈥� , director of Information Systems at Etienne Lacroix explains. 鈥淎lso, there are different color codes in place for hazmat, depending on the country of destination. Red may mean danger in European countries, but in China, for example, it stands for celebration. Green has a different meaning in the Middle East that it does in the U.S., and so on.鈥�

With so many different regulations in place around the globe, labeling the shipments at the end of the production line is not only time-consuming, but also leaves a lot of potential for human error. Now, with support from 麻豆原创 partner STMS and 麻豆原创, the prototype for a generative AI solution was introduced that has the potential to reduce human involvement to a minimum.

Business AI Co-Innovation Project with 麻豆原创 partner STMS

In early 2024, , general manager at STMS SOLUTIONS, a longtime partner of both 麻豆原创 and Etienne Lacroix, participated in a event where 麻豆原创 partners leveraged 麻豆原创 technology to address pain points of their customers. The idea for a generative AI use case came up, and STMS approached its customer Etienne Lacroix.

At that time, IT and business experts at Etienne Lacroix were very interested in how generative AI could assist them in making their processes easier. 

鈥淏ut I have to admit, I was also a little skeptical,鈥� Marini says. 鈥淓verybody is currently talking about AI, about how to introduce it to the industry and the huge benefits we will reap from leveraging it. But suggestions are scarce when it comes to implementing it in a way that guarantees the company will benefit from it.鈥�

鈥淭ogether, we looked at the pain points of the company and discussed possible use cases with 麻豆原创 Co-Innovation Lab,鈥� Faure says. 鈥淲e received the requirement from the business that AI should help avoid human tasks that are error-prone and don鈥檛 actually add value.鈥�

Supply Chain Use Case with Generative AI

The team quickly identified that the administrative process of creating labels for shipping was a task currently performed by human employees that required a huge amount of time and focus. The huge potential for the usage of generative AI was evident. 

鈥淲ith guidance from experts from the 麻豆原创 partner organization, we were able to build a specific 麻豆原创 app on and 麻豆原创 S/4HANA to organize and use AI,鈥� Faure says. 鈥淲e then collected feedback from the business experts at Etienne Lacroix and, in the next step, brought in the generative aspect.鈥�

To meet the regulations from the customer, the developers from STMS aggregated all the necessary data and created a model on 麻豆原创 HANA Cloud vector engine.

Thanks to 麻豆原创 HANA Cloud vector engine, which was newly introduced in 2024, 麻豆原创 Business AI can allow customers and partners to leverage large language models (LLMs) in a much more accurate way on multi-model database 麻豆原创 HANA Cloud. In case of the generative AI use case for Etienne Lacroix, the LLM was ChatGPT 3.5 Turbo.

鈥淭echnically, this prototype leverages everything 麻豆原创 has to offer in terms of AI right now,鈥� Faure says. 鈥淭he app uses 麻豆原创鈥檚 generative AI hub and 麻豆原创 HANA Cloud vector engine to draw on all the necessary information and generate the label.鈥�

The remaining human task is to validate whether everything on the label is correct. 鈥淭hat was the most important requirement,鈥� Marini says. 鈥淗uman intervention must be guaranteed, as with all AI use cases.鈥�

鈥淚t鈥檚 the generative aspect that makes all the difference,鈥� Miliau Pape from 麻豆原创 Co-Innovation Lab says. The LLM suggests what should go on the specific label鈥攕uch as warning pictograms鈥攂ased on legal regulations, historical customer requirements, cultural standards, and so on. The Retrieval-Augmented Generation (RAG) provides the LLM with context and makes the outcome relevant and reliable. 鈥淪imply put, when the AI is trying to be as creative as possible, the RAG provides guardrails, so it doesn鈥檛 potentially go wild and come up with nonsense,鈥� Pape says.

For each shipment, a prompt draws on destination, shipping route, specific customer data, such as the storage and language this customer required the last time, or the colors or signs used to indicate that the shipment contains hazardous materials and can only be opened by experts with a certain certification.

鈥淢y first thought when I saw this, was鈥攕imply put鈥攚ow,鈥� Marini says. 鈥淲ow, they actually did it. Wow, this will make our lives easier. This generative AI use case, at this point, may still be only a prototype, but it鈥檚 an applicable idea, an actual use case for an actual pain point in our company.鈥�

鈥淭o show the world of possible, push the boundaries of the technology鈥攖hat is the purpose of the exercise,鈥� Pape says.

Etienne Lacroix Group is in the process of migrating to . With the components of the app ready on 麻豆原创 Business Technology Platform, go-live is planned for 2025.

鈥淥ur ERP was aging and no longer very popular with business users,鈥� Marini says. 鈥淢igration to 麻豆原创 S/4HANA gives us access to the newest technologies such as generative AI. This motivates users to take ownership of their IT solutions again and brings our business and IT together. All in all, it allows our company to fully exploit the potential of our 麻豆原创 system.鈥�

He adds: 鈥淭he generative AI solution for labeling shipments is a tangible proof of the power of AI, a real use case, and we have it in our company. It is a very decisive first step in our AI journey.鈥�

Inetum has been an 麻豆原创 partner since 1998. With over 28,000 professionals, 2,700 are 麻豆原创 consultants across the EMEA, MEE, and LATAM regions. As a European leader in digital services, it specializes in 麻豆原创 solutions across 19 countries, with a focus on the offering.

鈥淚n some countries, such as Spain, Inetum has traditionally served public sector and large enterprises, but, as part of our cloud growth strategy, our aim was to also expand into midmarket and new territories,” said David Bayon, global 麻豆原创 go-to-market director at Inetum. “The traditional sales approach we relied on couldn鈥檛 meet the demands of engaging midmarket customers at scale, and our collaboration with the 麻豆原创 EMEA digital hub, then subsequently with the MEE hub as well, was critical in helping us make this transition.鈥�

Located on six continents and 15 locations, 麻豆原创 digital hubs are home to more than 1,000 digitally native, highly skilled, multidisciplinary teams. These teams innovate with artificial intelligence (AI) and the latest intelligent technologies, like digital modalities, to virtually serve large numbers of 麻豆原创 customers at exceptional velocity while delivering high-quality, immersive, and personalized customer experiences and expert advice, whenever and wherever customers need it.

鈥淭hanks to the digital approach and replicable digital assets and practices, we鈥檝e reduced the time it takes to enter new markets 鈥� from six weeks to kick off our midmarket outreach in Spain to three weeks to do the same in Portugal and two in Morocco! This has led to an increase of 400% in the efficiency of our 麻豆原创 sales specialist team, helping us exceed our first-half 2024 targets by 192%,鈥� Bayon explained.

Inetum鈥檚 work with 麻豆原创 digital hubs enables the company to quickly validate which customers it can bring the most value to at any given time, in a given territory, while addressing local languages and cultural specifics. The partner also has access to the 麻豆原创 digital hub modalities, which are based on AI and immersive technologies, to help support the creation of compelling customer value propositions at scale and speed while also making them available to customers via tailored microsites in a self-service mode for elevated agility. Digital modalities can further provide continuous feedback and data on what works and what doesn鈥檛, as well as how the process needs to be tweaked for maximum impact.

鈥淭he partnership with Inetum is a prime example of how 麻豆原创 digital hubs synergistically collaborate with 麻豆原创 partners to add value to customers鈥� value journeys with 麻豆原创. We share our digital methodologies 鈥� digital modalities for high-quality customer engagements at scale and speed 鈥� and we support our joint customers with digital adoption tools and practices, ensuring faster time-to-value from 麻豆原创 solutions. We鈥檙e also learning from Inetum鈥檚 experience on new industry best practices, and we test innovative and award-winning digital practices together,鈥� said Sam Masri, global head of 麻豆原创 Digital Hubs.

By the end of 2024, Inetum will also be serving customers in Mexico, Poland, Romania, Switzerland, and the UK and Ireland while also releasing its own intellectual property for the strong digital support of the retail, wholesale distribution, and engineering and construction industries. The company also plans to launch capabilities to help 麻豆原创 Business One customers migrate to 麻豆原创 S/4HANA Cloud Public Edition within the same period.

The 麻豆原创 AppHaus Network consists of 麻豆原创 and partner locations spread around the globe. Together, all 24 locations work with a human-centered approach to innovation built with 麻豆原创 Business Technology Platform (麻豆原创 BTP). They are united in their conviction that sustainable innovation is based on five key enablers: people, process, place, leadership, and technology.

The Newly Designed 麻豆原创 AppHaus Palo Alto

adds a distinct opportunity for innovation in Silicon Valley. According to Andreas Hauser, senior vice president and head of 麻豆原创 AppHaus Network, 鈥淔or many companies, innovation centers are like a gallery where they display their software. But 麻豆原创 AppHaus is different. We collaborate with customers to understand how the latest and greatest technology can help their businesses run better and drive impact. And we keep that engagement going to make sure they succeed.鈥�

The new creative space on the 麻豆原创 campus in Palo Alto includes a dedicated design thinking area for customer innovation workshops, a garage breakout space that can be used to expand the workshop space, two meeting rooms, a maker space, a pop-up library, and a coffee lounge for connecting and relaxing. The space is designed to work with customers in a creative space, be it in person, virtually, or in a hybrid setup.

Grand Reopening Celebration

Presented and moderated by Hauser, Uwe Palm, head of 麻豆原创 AppHaus Palo Alto, and Sally Lawler Kennedy, senior director of Innovation & Customer Experience at 麻豆原创 AppHaus Palo Alto, the evening program offered a diverse mix of innovation and design topics from customer and local ecosystem perspectives:

• Robert Strong, comedian, magician, and author, captivated the audience with his magic act, creating a memorable event opening.
• Kulmeet Bawa, chief revenue officer for 麻豆原创 Business Technology Platform, hosted a fireside chat on accelerating innovation with 麻豆原创 BTP with Omar Mitchell, vice president of Sustainable Infrastructure and Growth Initiatives, NHL.
• There was a panel discussion called “Driving Human-Centered Design and Innovation, Accelerated Through AI” with Sam Yen, chief innovation officer, JPMorgan Chase & Co; Alissa Sylvestre, VP UX and Design, ConvergentIS, 麻豆原创 AppHaus Calgary; Gavin Quinn, founder and CEO, Mindset Consulting, 麻豆原创 AppHaus Minneapolis; and Luke Nixon, chief operating officer, 麻豆原创 Labs US.
• The 鈥淒esigning Better Tomorrows鈥� keynote was done by Lisa Kay Solomon, author and designer, Hasso Plattner Institute of Design at Stanford University.  

Almost all 麻豆原创 AppHaus Network members from around the world came to celebrate and commemorate the occasion together with customers, partners, and 麻豆原创 attendees. The evening event provided networking prior to the two-day meet-up.

The Partner Meet-Up

On the first day of the global 麻豆原创 AppHaus Network meet-up, Bawa and Thorsten Leiduck, global head of 麻豆原创 BTP Ecosystem, welcomed 麻豆原创 AppHaus Network members. These 21 members, representing more than 20,000 employees globally, share the passion for human-centered innovation powered by 麻豆原创 BTP. Both executives underlined the importance of the partner ecosystem for 麻豆原创. In a lively dialogue, partners asked questions about 麻豆原创鈥檚 strategy, discussed their role in 麻豆原创鈥檚 future, and shared ideas and joint opportunities.

Looking back, Leiduck recaps: 鈥淒uring the 麻豆原创 AppHaus Network partner meet-up, my open exchanges with many 麻豆原创 partners from around the globe were invaluable. The conversations underscored the energy and excitement of our ecosystem and our partners鈥� commitment to deliver value to customers. It was inspiring to hear how network members 鈥� who are all experts in customer co-innovation 鈥� create business impact by building upon 麻豆原创 BTP. I鈥檓 looking forward to the next global 麻豆原创 AppHaus Network meet-up in 2025!鈥�

From AI Workshops to Learning Sessions and Speed Dating

The two-day partner event allowed for an open and broad exchange on the latest innovation formats, tools, and methodologies all made available in the .

The latest and workshops took center stage. Recurring themes throughout the event were how partners can support customers to take full advantage of 麻豆原创 BTP and 麻豆原创鈥檚 clean core strategy. They also shared best practices to increase demand generation. In the end, all this knowledge sharing will lead to enhanced opportunities for 麻豆原创 customers to benefit from this global network of co-innovation experts, regardless of where they are geographically or in their digital transformation journeys.

Following the 麻豆原创 AppHaus motto “work hard, play hard,鈥� there was time scheduled to get to know members from other geographies because nothing can replace personal exchange. To round out the program, the community gathered for evening excursions in the Silicon Valley. One of the highlights was the evening visit to at Stanford University, which included some surprising encounters when meeting the d.school founders at work.

Imke Vierjahn is communications lead of 麻豆原创 AppHaus, T&I Integrated Communications.

Central to this collaboration is the access to experts, tool insights, and resources provided through success planning, which serves as a blueprint to help partners maximize customer success. The joint approach between our partners and 麻豆原创 can give customers immediate access to experts who can provide specific advice and solutions that help maximize the value of the cloud. This can not only enable our customers to get what they need, but it also helps ensure their long-term satisfaction and confidence in their cloud investment.

Our partners鈥� businesses are reaping tremendous benefits, too. With 麻豆原创 Preferred Success, 麻豆原创 partners can have a foundation for more efficient deployments, faster incident resolution, and lower project overruns 鈥� laying the groundwork for their profitability and growth potential.

Driving Cloud Adoption with Continuous Engagement

A key advantage of 麻豆原创 Preferred Success is that partners can work with 麻豆原创 to innovate and deliver a range of tailored services and solutions that align with each customer鈥檚 business case.

This shared effort between 麻豆原创 and our partners helps enhance cloud consumption and adoption through five essential services:

• Feature adoption planning and success checks: Partners work with customers to plan and adopt relevant features that align with their desired business outcomes.
• In-depth release guidance:听Customers receive help in planning for new feature adoptions to help maximize the benefits of 麻豆原创 solutions.
• Targeted training programs: Key users and administrators are empowered with knowledge on relevant topics and best practices.
• Advanced support and enhanced target service levels:听Customers can benefit from quicker incident response times and expanded resolution targets.
• Customer success experts:听Customer success experts coordinate exclusive content, resources, and planning methods to help accelerate cloud adoption.

In the context of 麻豆原创 Preferred Success, our partners play a pivotal role. They can offer advisory and implementation expertise, helping ensure customers can take advantage of the latest innovations and industry standards within a suite of cloud solutions from 麻豆原创. This can not only mitigate risks and lower costs, but it can also provide customers with best-in-class support and guidance throughout their journey, making our partners an integral part of the success story.

In addition, as 麻豆原创 deploys the latest innovations and features, 麻豆原创 Preferred Success can complement partner skill sets with expertise on new features and capabilities, as well as guidance on best practices learned across tens of thousands of customers. Our ongoing support and commitment to innovation can better ensure that partners and customers are always at the forefront of the cloud industry, with access to the latest tools and resources to help drive their success.

Strengthening the Partner-Customer Relationship

Through the adoption and operation scenario within the flex model for , 麻豆原创 partners can own the overall customer relationship. This responsibility extends to driving customer success activities in collaboration with a customer success partner from 麻豆原创 who helps orchestrate the delivery of 麻豆原创 Preferred Success services, whether the sale is direct or indirect.

The role of the customer success partner enables 麻豆原创 partners to drive value across the customer lifecycle through successful solution adoption and ongoing renewals that foster account expansion. That includes encouraging the creation of a success plan and providing inputs to define business goals and key performance indicators. Customer success partners can further assist partners by hosting release guidance sessions, offering exclusive learning content, and booking one-on-one sessions with certified 麻豆原创 experts to help address configuration needs and discuss best practices.

By working closely with a designated customer success partner, partners can proactively manage potential issues and avoid escalations of critical customer situations. This can be achieved through regular communication and collaboration with the customer success partner, working to resolve problems or concerns promptly and efficiently. Partners are consistently included in customer interactions and are the first to receive defined outputs from completed activities. Doing so helps ensure alignment of messaging presented to the customer, giving partners the opportunity to address potential concerns, add their recommendations, and propose services to implement the next steps.

For partners such as Innovabee, this level of teamwork with 麻豆原创 provides a faster and easier path for migrating customers from outdated ERP systems to a modern, cloud-based ERP, such as 麻豆原创 S/4HANA Cloud Public Edition. Focused on adopting the solution instead of adapting, the 麻豆原创 partner can emphasize a user-centric approach that encompasses real-time process visualization, agility, scalability, and ease of maintenance.

Innovabee鈥檚 engagement with customers in various industries is a shining example of the benefits of 麻豆原创 Preferred Success. With a customer success partner鈥檚 assistance,  the 麻豆原创 partner can connect its customers with 麻豆原创 experts to help create and agree on innovative and relevant solution recommendations, gain guidance on adoption of new functionality, and quickly access continuous learning. This approach helps enable customers to adapt to a new way of working efficiently, showcasing the transformative power of 麻豆原创 S/4HANA Cloud Public Edition and maintaining peace of mind through and beyond solution deployment.

鈥淎s a partner, we always highly recommend that our customers opt for a subscription of 麻豆原创 Preferred Success to amplify the business impact of their 麻豆原创 solutions. We see easier adoption of new innovations, better user experience, and overall faster time to value for all parties,鈥� shares Florian H盲u脽ler, CEO at Innovabee GmbH.

Delivering High-Quality Services That Build Success

The collaborative approach between 麻豆原创 partners and 麻豆原创 鈥� facilitated by 麻豆原创 Preferred Success 鈥� is a pivotal factor in enhancing the cloud journey. Customers can confidently navigate the complexities of the cloud landscape, knowing that they have a trusted partner in 麻豆原创 that is committed to their success and growth.

And for 麻豆原创 partners the model is even more empowering. By freeing up their capacity, partners can serve more customers effectively, leading to an enhanced customer experience, accelerated innovation adoption, reduced risks, and access to expertise in the ever-evolving cloud landscape.

Ready for a more rewarding approach to the cloud journey? Explore how your partner business can leverage the advantages of and .

Andreia Bessa is global program lead for Enterprise Cross Solution Sales at 麻豆原创.

In response to this trend, 麻豆原创 is lowering access to acquiring these critical skills with an expanded partnership with 麻豆原创 PartnerEdge member and its education brand . K2 University is expanding its portfolio further, offering for 麻豆原创 solutions in the United States and Canada. Bringing high-quality and vetted 麻豆原创 learning content, methodology, and system access to even more people, this strategic move aims to provide individuals with the opportunity to deepen their 麻豆原创 knowledge through scheduled, live, instructor-led courses guided by experienced trainers 鈥� and to bring 麻豆原创 solutions to life. 听

Breaking down barriers and providing future-focused education to a broader audience, this collaboration is a testament to our commitment to empower individuals through accessible learning opportunities. Hearing that 麻豆原创 professionals like , a recent university graduate, can access amazing job opportunities thanks to their 麻豆原创 skills, underscores the importance of those learning programs. Beau knew that tech, and specifically 麻豆原创, was in increased demand. And while his story is inspiring, there are many more.  

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In fact, proves that upskilling not only helps individuals, but also organizations gain the right skills critical to drive digital transformation. Ensuring project success and maximizing the return on investment companies made with 麻豆原创 solutions, the study on the power of continuous upskilling was conducted by Forrester Consulting, a leading global market research company, and quantified several benefits for organizations. One of them was improved upskilling due to greater learning access, resulting in productivity gains of up to 25%. The study also showed a faster time to competence by 50% for users. Interviewees also reported cost savings and greater project success.  

We are confident that our extended partnership with K2 University in North America will continue this positive impact on many people and organizations. We look forward to a future of shared success and growth, solidifying our commitment to creating opportunity through learning and development for all.

麻豆原创’s dedication to delivering future-focused, cloud-first training both online and on-site will continue. This expanded offering with K2 marks the next step in widening the availability of training resources, as Wahridj Gergian, managing director of K2 University, highlighted in a recent conversation: 鈥溌槎乖� is a cornerstone in the tech world, and its solutions are vital for businesses worldwide. Cultivating 麻豆原创 skills is essential for professional growth and success in today’s digital landscape. I am thrilled that through our long-standing and successful partnership with 麻豆原创, we can now expand our offering to our audience, empowering them to excel in the tech industry and beyond. This is a significant step forward in K2 University鈥檚 commitment to providing valuable, in-demand skills to our community.鈥�

While this may just be the start, we are hoping to bring additional training offerings to other regions, making sure organizations are set up to bring out their best with 麻豆原创.

Andre Bechtold is SVP and head of Solution & Innovation Experience at 麻豆原创.

TCC鈥檚 technical requirements are complex, necessitating best-in-class software and services to support its customers in the industrial, automotive, healthcare, and high-tech markets.

Choosing 麻豆原创 S/4HANA Cloud Public Edition

TCC researched enterprise resource planning (ERP) solutions to support its platform and deliver measurable, positive impact to its large corporation, manufacturing, and OEM customers. TCC chose to partner with 麻豆原创 based on a decades-long track record of success with the company. Among 麻豆原创鈥檚 offerings, TCC selected given its reliability, scalability, and ease of integration with its customers鈥� systems and business processes.

Parthasarathy Narayanan, TCC chief technology officer, explained: 鈥淲e have witnessed, firsthand, 麻豆原创鈥檚 commitment to bringing robust and effective new architecture to large corporations and delivering true and tangible business outcomes that lead to customer satisfaction.鈥� TCC determined that 麻豆原创 is more cost effective than competitors, and its customer service is prompt and supportive. Narayanan added that 麻豆原创 innovation in the area of artificial intelligence (AI), including access to various large language models (LLMs) and the introduction of , a generative AI copilot embedded in its cloud solutions, are 鈥渆xceptional and visionary developments.鈥�

In addition, TCC鈥檚 patented solutions, in conjunction with 麻豆原创 Supply Chain Management (麻豆原创 SCM), give corporations an effective way to manage their inventories. Supply chain disruptions in this decade have forced many organizations to maintain large inventories, tying up valuable capital. 麻豆原创 SCM can enable corporations to plan and manage inventories using forecasting models.

鈥淥ur solution helps customers maintain required inventories to fulfill their customers鈥� needs, but it also provides a unique way to free up capital and deploy it in high-yielding projects, improving ROI and overall metrics,鈥� Narayanan said. 鈥淲e are excited about leveraging rich 麻豆原创 functionalities to keep up with our clients鈥� ever-evolving business needs and the complex environments in which we all operate.鈥�

Paving the Way for Innovation

TCC and 麻豆原创 working together also creates opportunities to offer innovative solutions and engage in joint go-to-market strategies. As a member of the 麻豆原创 PartnerEdge program and leveraging and 麻豆原创 technical support, TCC can continue to build deep-tech applications to help customers automate their operations and take strides toward their visions of 鈥渁utonomous supply chains.鈥� Furthermore, 麻豆原创 BTP architecture helps provide a single gateway to develop and deliver applications, giving TCC access to 麻豆原创 and external inputs to completely integrate business processes.

鈥淎s a Silicon Valley company and a tech disrupter, we have outsized ambitions and plans to extend our platform across geographies and to continually add enriched functionalities that benefit our customers,鈥� Narayanan said. 鈥淎nchoring the TCC platform on 麻豆原创 is going to benefit our clients鈥� effortless onboarding and seamless process integration for efficient deployment. We look forward to serving our common customers through accelerated deployment of transformational and business applications.鈥�

Gaining an Edge from 麻豆原创

Since choosing 麻豆原创 S/4HANA Cloud Public Edition for its VMI solution, TCC has found additional measurable benefits, including:

• Streamlined maintenance: With 麻豆原创 S/4HANA Cloud Public Edition, TCC has reduced the time and effort necessary to maintain systems compared with its previous platform architecture. As a result, TCC can focus on its core business rather than system maintenance.
• Fast prototyping: 麻豆原创 best practices and test data for the automotive, industrial, healthcare, and high-tech industries have helped TCC quickly prototype solutions and go live, reducing this initial phase of products to only 45 days.
• Flexibility while maintaining a clean core: TCC has been able to achieve its goals using standard 麻豆原创-delivered processes, with only some custom developments.
• Ease of use: The TCC business team implements its solution quickly and with minimal training.

By leveraging 麻豆原创 S/4HANA Cloud Public Edition, TCC has created a VMI solution that provides comprehensive, capital-efficient inventory management capabilities, transforms global supply chains, and positions companies for innovation and growth.

about the advantages of 麻豆原创 S/4HANA Cloud Public Edition and an 麻豆原创 partnership.

Lori Rosano is SVP and managing director for 麻豆原创 S/4HANA Cloud Public Edition and Midmarket Segment at 麻豆原创.

This year, the 麻豆原创 Global Line of Business Partner Excellence Awards have once again spotlighted our partners鈥� outstanding contributions to customer success. The following partners have showcased their expertise and unwavering commitment to excellence, leading the way with groundbreaking initiatives and exceptional customer service. 

• Accenture has been recognized as the winner for Sales Success in Large Enterprises. This award illustrates Accenture鈥檚 success bringing exceptional results to the largest and most complex HR transformations. With a long-standing 麻豆原创 partnership, Accenture has built expertise across multiple industries, and, with this deep knowledge, it delivers innovative solutions and services to help our customers drive operational efficiency and enhance the employee experience.  
• NTT DATA Business Solutions stands out for winning awards in two categories: Customer Success Management and Intelligent Enterprise Value Realization. It was also a finalist in the Sales Success in Large Enterprises category. The combination of these awards highlights NTT DATA鈥檚 relentless determination to deliver throughout the customer value journey, as well as its breadth of offerings across human capital management (HCM) and 麻豆原创鈥檚 broader cloud ERP suite. NTT DATA鈥檚 consistent recognition demonstrates its leading innovation, adaptability to changing market needs, and commitment to customer satisfaction.听听
• Empleox GmbH has been named the winner in the Sales Success in Midmarket category. Empleox GmbH helps us meet the needs of our midsize customers by continuously innovating and designing solutions to help them grow, scale, and stay agile. Specializing in implementing and optimizing 麻豆原创 SuccessFactors solutions, Empleox GmbH empowers organizations to transform HR operations, enhance employee engagement, and achieve their business objectives.  
• OpenText has been recognized for its exceptional performance throughout 2023, alongside 麻豆原创, to bring cutting-edge solutions to the market. As the winner in the Partner Solution Success category, this recognition reflects the OpenText team鈥檚 ongoing commitment to growth and innovation. Its integration with 麻豆原创 SuccessFactors solutions provides customers with enhanced document management capabilities, helping to streamline HR processes and reduce administrative costs.听听
• EPI-USE has won the Delivery Quality category, which is awarded to partners for consistent excellence in project delivery across a number of metrics. This award speaks to the EPI-USE team鈥檚 commitment to customer delivery. With over 30 years of experience, EPI-USE has developed deep expertise in the 麻豆原创 SuccessFactors portfolio and has become a trusted advisor for organizations looking to optimize their HCM solutions.听听

“We are proud to be recognized for our commitment to Customer Success and Intelligent Enterprise Value Realization. These awards underscore our dedication to delivering innovative HR solutions to our customers worldwide. We help them to optimize their HR processes and improve their employee experience. Being a finalist in the Sales Success in Large Enterprise category further validates our strategic approach to supporting a broad spectrum in the market.”

Norbert Rotter, CEO, NTT DATA Business Solutions, and EVP, NTT DATA, Inc.

These partners have surpassed the high standard expected in our industry. We extend our heartfelt congratulations to all winners and finalists in the 麻豆原创 Global LoB Partner Excellence Awards.  

We are incredibly grateful for our entire 麻豆原创 SuccessFactors partner ecosystem, whose efforts are critical to our success. Your relentless pursuit of excellence ensures that, together, we can help our customers make every employee a success story.  

Get a detailed look at all the winners and more information about the awards.听

Aaron Green is chief marketing & solutions officer for 麻豆原创 SuccessFactors.
Nick Holmes is vice president of Ecosystem for 麻豆原创 SuccessFactors.

And that鈥檚 just the surface. We are still learning just how far reaching the implications could be in the workplace.

As we explore this new realm and AI鈥檚 vast potential, 麻豆原创 has adjusted its strategy with the goal of becoming not only the leading enterprise application provider but also the No. 1 business AI company. The foundation is now available with 麻豆原创 Business AI that offers 麻豆原创 customers a reliable, relevant, and responsible AI solution portfolio.

A key element of that strategy is leveraging 麻豆原创 partners鈥� expertise. The trusted relationships our partners have developed with our joint customers are essential to communicating the value of AI solutions from 麻豆原创 and finding the best 麻豆原创 products to meet their business objectives. It also poses a great opportunity for partners to expand their business.

But first, let鈥檚 take a step back and explore why 麻豆原创 is best positioned to deliver on the business AI opportunity.

麻豆原创鈥檚 AI Advantage

Deep Business Process Knowledge
Before AI can make operations faster, data-driven, and more effective, organizations must optimize business processes. 麻豆原创 brings a deep understanding of business processes to AI applications, enabling solutions that orchestrate workflows, data sharing, and automation for the greatest efficiency and productivity.

麻豆原创 Data
AI solutions require data to train their algorithms to provide accurate, relevant, real-world outputs. 麻豆原创 can draw on business data from thousands of customer systems across the value chain, helping to address our customers’ challenges and drive their digital transformation.

Focus on Application Creation
麻豆原创 is partnering with technology providers to make the most of the AI opportunity by creating value with new applications. For example, large language models (LLMs) will become solution differentiators. LLMs perform a range of natural language processing tasks. Combining LLMs with AI solutions automates insight delivery, freeing users from the need to wait for help from their IT or data science departments. It allows companies to focus on data insights, rather than devoting focus to the technology that produces them.

Strong Partner Ecosystem
麻豆原创 recognizes that it cannot reach the full addressable market alone. That is why our more than 25,500 partner ecosystem is a huge advantage when offering business AI solutions. Working together, we can drive innovation, accelerate AI road maps, and expand AI capabilities beyond its own limitations.

I cannot underscore enough how important that fourth component is to our AI strategy. It is a linchpin to our success. That鈥檚 why we must ensure we are creating win-win scenarios for our partners that benefit us both for the long term.

Partner Opportunities

While AI offers a range of benefits to 麻豆原创 customers, it also represents a significant business opportunity for 麻豆原创 partners. As a part of the 麻豆原创 ecosystem, partners can provide advanced functionality out of the box with embedded AI capabilities within 麻豆原创 applications. They must also take advantage of the virtually endless opportunities that AI offers regardless of the chosen 麻豆原创 partner business model:

• Sell: Partners that resell 麻豆原创 solutions can leverage the embedded AI portfolio from 麻豆原创 to accelerate RISE with 麻豆原创 and GROW with 麻豆原创 deals. Sell partners can also enhance the appeal of the cloud with AI capabilities exclusive to 麻豆原创 cloud solutions and enlarge deals with AI units from 麻豆原创 required for premium AI capabilities.
• Service: Service partners can drive adoption of 麻豆原创鈥檚 AI portfolio and custom AI capabilities built on 麻豆原创 by bundling them with services and support. This approach enables customers to gain value through customized generative AI use cases built on the foundation of 麻豆原创 Business Technology Platform (麻豆原创 BTP), including the generative AI hub, and accelerate their cloud migrations and business transformation, backed by partners鈥� expertise.
• Innovate: Partners also have the opportunity to develop innovative AI solutions and extensions to enhance the 麻豆原创 portfolio. Partners can build customer-specific and repeatable use cases with AI services from 麻豆原创 on 麻豆原创 BTP and augment customer business processes.

Take the Next Step

Ready to expand your partnership with 麻豆原创 to build on the AI opportunity? and visit . If you鈥檙e not currently an 麻豆原创 partner, there鈥檚 never been a better time to explore the benefits of becoming a part of the 麻豆原创 ecosystem.

If you鈥檙e ready to start your 麻豆原创 partnership journey and provide businesses in your market with reliable, effective AI solutions, .

Karl Fahrbach is chief partner officer at 麻豆原创.

Complementing the 麻豆原创 Pinnacle Awards, 麻豆原创’s premier global partner recognition program, the 麻豆原创 Global LoB Partner Excellence Awards allow more granular recognition for achievements within the specific lines of business.

The three lines of business reward partners in the following six categories: Sales Success Midmarket, Sales Success Large Enterprise, Delivery Quality, Partner Solution Success, Customer Success Management, and Intelligent Enterprise Value Realization. For each category, partners are selected based on data and key performance indicators, ensuring all eligible partners are considered for this prestigious recognition.

Here are the 麻豆原创 Global LoB Partner Excellence Awards 2024 winners and finalists:

麻豆原创 SuccessFactors

麻豆原创 Global 麻豆原创 SuccessFactors Partner Excellence Award 2024 for Sales Success Midmarket

• Winner: Empleox GmbH
• Finalist: HR Campus AG
• Finalist: EPI-USE

麻豆原创 Global 麻豆原创 SuccessFactors Partner Excellence Award 2024 for Sales Success Large Enterprise

• Winner: Accenture
• Finalist: Deloitte
• Finalist: NTT DATA Business Solutions

麻豆原创 Global 麻豆原创 SuccessFactors Partner Excellence Award 2024 for Customer Success Management

• Winner: NTT DATA Business Solutions
• Finalist: Deloitte
• Finalist: PwC

麻豆原创 Global 麻豆原创 SuccessFactors Partner Excellence Award 2024 for Delivery Quality

• Winner: EPI-USE
• Finalist: Deloitte
• Finalist: Accenture

麻豆原创 Global 麻豆原创 SuccessFactors Partner Excellence Award 2024 for Partner Solution Success

• Winner: OpenText
• Finalist: WorkForce Software
• Finalist: Qualtrics

麻豆原创 Global 麻豆原创 SuccessFactors Partner Excellence Award 2024 for Intelligent Enterprise Value Realization

• Winner: NTT DATA Business Solutions
• Finalist: Seidor
• Finalist: Al-Watania Information Systems

麻豆原创 Customer Experience

麻豆原创 Global 麻豆原创 Customer Experience Partner Excellence Award 2024 for Sales Success Midmarket

• Winner: All for One Customer Experience GmbH
• Finalist: Cpro Industry Projects & Solutions GmbH
• Finalist: Derga Consulting S.p.a.

麻豆原创 Global 麻豆原创 Customer Experience Partner Excellence Award 2024 for Sales Success Large Enterprise

• Winner: Deloitte
• Finalist: NTT DATA Business Solutions
• Finalist: Accenture

麻豆原创 Global 麻豆原创 Customer Experience Partner Excellence Award 2024 for Customer Success Management

• Winner: NTT DATA Business Solutions
• Finalist: All for One
• Finalist: Deloitte

麻豆原创 Global 麻豆原创 Customer Experience Partner Excellence Award 2024 for Delivery Quality

• Winner: Accenture
• Finalist: NTT DATA Business Solutions
• Finalist: Reply

麻豆原创 Global 麻豆原创 Customer Experience Partner Excellence Award 2024 for Partner Solution Success

• Winner: Pricefx
• Finalist: Smart Energy Systems
• Finalist: Mediafly

麻豆原创 Global 麻豆原创 Customer Experience Partner Excellence Award 2024 for Intelligent Enterprise Value Realization

• Winner: NTT DATA Business Solutions
• Finalist: All for One Group
• Finalist: Deloitte

Intelligent Spend and Business Network

麻豆原创 Global Intelligent Spend and Business Network Partner Excellence Award 2024 for Sales Success Midmarket

• Winner: NTT DATA Business Solutions
• Finalist: Seidor
• Finalist: apsolut

麻豆原创 Global Intelligent Spend and Business Network Partner Excellence Award 2024 for Sales Success Large Enterprise

• Winner: Accenture
• Finalist: Deloitte
• Finalist: apsolut

麻豆原创 Global Intelligent Spend and Business Network Partner Excellence Award 2024 for Customer Success Management

• Winner: Seidor
• Finalist: NTT DATA Business Solutions
• Finalist: Deloitte

麻豆原创 Global Intelligent Spend and Business Network Partner Excellence Award 2024 for Delivery Quality

• Winner: Accenture
• Finalist: Deloitte
• Finalist: PwC

麻豆原创 Global Intelligent Spend and Business Network Partner Excellence Award 2024 for Partner Solution Success

• Winner: Docusign
• Finalist: Icertis
• Finalist: Project44

麻豆原创 Global Intelligent Spend and Business Network Partner Excellence Award 2024 for Intelligent Enterprise Value Realization

• Winner: Deloitte
• Finalist: Delaware
• Finalist: PwC

As we navigate this brave new world of business AI, 麻豆原创 partners are playing an essential role as equal parts technology disrupters, trusted advisors, and innovation multipliers. They work and live at the edge, breaking technology rules with every new solution and innovation they bring to the table. These companies are passionate about their AI-driven solutions, which will provide what 麻豆原创 manufacturing customers want most for their businesses nowadays: more efficiency, accuracy, and agility in their production operations and supply chains. Their energy and passion are positioning them to redefine the rules of engagement regarding how partner ecosystems work.

It doesn鈥檛 matter what kind of partner you are 鈥� you could be on the build, implement/service, or sell sides of the 麻豆原创 partner ecosystem, the opportunities to innovate, and co-innovate with 麻豆原创 and other partners, solutions that bring value to customers in discrete manufacturing industries are as limitless as our imaginations. It鈥檚 an exciting time to be an 麻豆原创 industry partner.

Innovative Solutions from 麻豆原创 and Partners Give Our Manufacturing Customers a Competitive Edge

Giving our manufacturing customers the business AI solutions they need to thrive in highly competitive and often volatile markets is an absolute must. Whether those solutions are developed by an 麻豆原创 partner, 麻豆原创 itself, or collaboratively is secondary.

This new drive to co-innovate on our customers鈥� behalf is creating opportunities for partners to develop and deliver industry innovations in three areas of discrete manufacturing:

1. Solutions that enable efficient, accurate, and agile manufacturing and supply chains by integrating processes, removing data silos, and seamlessly connecting manufacturing and supply chain applications with the whole of the business.
2. Solutions that improve decision-making by using AI to analyze data from internal and external sources in context and produce insights that increase manufacturing operations’ resilience and help customers strike the right balance among cost, sustainability, and customer satisfaction.
3. Solutions that promote collaboration within a business ecosystem.听Many of the company executives I鈥檝e spoken with recently wanted to talk about Manufacturing-X, the growing cross-industry initiative in which companies across various manufacturing value chains come together within a global business ecosystem to define a standard that enables them to share production and supply chain data across platforms and technology to further increase resilience, sustainability, and competitiveness.

We are bringing this customer-focused, partner-driven approach to life this week at Hannover Messe, bringing center stage the latest, most compelling innovations to emerge from 麻豆原创 and our partner ecosystem, across both discrete and process manufacturing 鈥� many embedded with business AI.

Some of the showcases that have been developed collaboratively in action include:

• Modular manufacturing that orchestrates production cells with a hard independent fleet manager
• High-speed bottling that captures traceability data and in-line quality assurance
• A centralized operations control center听that manages an offsite process production line
• AI-enhanced visual inspection and guided instructions during component assembly
• A quick guided journey through an Industrial Metaverse, showing how assets inside a power plant can be intelligently and remotely managed

麻豆原创 partners are playing an integral part in our presence at Hannover Messe, just as they are in our overarching industry vision. Partners including Accenture, Camelot ITLab, Cideon Software & Services, FORCAM, Kinexon, Systema, and TeamViewer are all exhibiting their solutions alongside their 麻豆原创 counterparts, demonstrating the true power of partnership and innovation at every turn.

By leveraging resources like the new 麻豆原创 AI Launchpad and generative AI hub, our partners will introduce industry innovations that will add immediate value for customers in the discrete and process manufacturing space. Hence, they have the intelligent digital tools they need to be future-ready.

Kinexon鈥檚 OS extension to the 麻豆原创 Digital Manufacturing solution is one example. Kinexon OS orchestrates the shop floor and automates previously manual processes, improving production speed, quality, and asset utilization. It is providing customers with an essential pathway to modular production and autonomous manufacturing.

For those of you at the event, stop by the 麻豆原创 space and experience innovation and partnership in perfect harmony firsthand. An electric injection molding machine developed by Fanuc with support from partner Syntax will be cranking out made-to-order drinking vessels.

Come enjoy a cup of inspiration on us. It鈥檚 a small but meaningful taste of what鈥檚 possible for partners in our collaborative, customer-focused, and business AI-driven cloud ecosystem.

Sven Denecken is senior vice president and chief marketing and solutions officer for Industries & CX at 麻豆原创.