麻豆原创 now unites all existing milestones under a single strategic framework: a sovereign AI and cloud offering designed for Europe. 麻豆原创 now offers a truly full-stack sovereign cloud offering, empowering customers to select the right level of sovereignty and deployment for their needs, whether in 麻豆原创鈥檚 own data centers, on trusted European infrastructure or as a fully managed solution on-site.

EU AI Cloud supports EU data residency and full sovereignty, helping ensure that every organization can meet its unique regulatory and operational requirements.

Cohere: Unlocking Sovereign, Agentic and Multimodal AI Capabilities for European Enterprises

麻豆原创 and Cohere are joining forces to deliver frontier agentic AI capabilities with Cohere North, extending existing state-of-the-art multimodal AI capabilities through EU AI Cloud and sovereign offerings. Cohere North will be integrated into 麻豆原创 Business Technology Platform (麻豆原创 BTP), enabling customers with data residency constraints across industries to build robust, production-ready AI into their core business processes. Together, 麻豆原创 and Cohere will help enterprises unlock deeper insights, more accurate decision support and more intelligent automation across complex workflows without compromising on sovereignty, compliance or performance.

A Strong and Growing Ecosystem

EU AI Cloud is powered by a strong and growing ecosystem of leading European and global partners. By integrating advanced AI models and applications from partners such as Cohere, Mistral AI, OpenAI and others directly into 麻豆原创 BTP, EU AI Cloud delivers a pathway for building, deploying and scaling AI-powered applications. Customers can consume these partner offerings as SaaS, PaaS or IaaS, and deploy them flexibly across 麻豆原创鈥檚 own infrastructure or trusted European partners.

This collaborative approach ensures that European enterprises and public sector organizations benefit from the latest AI innovations securely, in full compliance with European standards and with the sovereignty and flexibility they require.

Deployment Choices for Every Security Profile

EU AI Cloud offers flexible deployment through 麻豆原创 Sovereign Cloud, giving customers full control across infrastructure, platform and software tailored to their regulatory and operational needs. AI models run on 麻豆原创鈥檚 software abstraction layer (麻豆原创 Cloud Infrastructure + 麻豆原创 BTP) in European data centers, ensuring compliance and independence from U.S. hyperscalers.

• 麻豆原创 Sovereign Cloud on 麻豆原创 Cloud Infrastructure (EU): 麻豆原创鈥檚 Infrastructure-as-a-Service (IaaS), developed with open-source technologies and operated within 麻豆原创鈥檚 European data center network. All data remains within the EU to ensure compliance with European data protection regulations.
• 麻豆原创 Sovereign Cloud On-Site: 麻豆原创-operated infrastructure offering within a customer-owned or customer-selected data center. It provides the highest levels of data, operational, technical and legal sovereignty while maintaining 麻豆原创 cloud innovation and architecture.
• Selected Hyperscalers per Market: For customers that choose to run 麻豆原创 commercial SaaS on global cloud providers, with sovereignty features as required.
• Delos Cloud: A secure and sovereign cloud solution in Germany, designed to support the public sector鈥檚 transformation and meet country-specific sovereignty requirements.

Visit the . Get 麻豆原创 news via  and .

About 麻豆原创

As鈥痑 global leader in enterprise applications and business AI, 麻豆原创 (NYSE: 麻豆原创)鈥痵tands at the鈥痭exus鈥痮f business and technology. For over 50 years, organizations have trusted 麻豆原创鈥痶o bring out their best by uniting business-critical鈥痮perations spanning finance, procurement, HR, supply chain, and customer experience. For more information, visit鈥�.

Note to editors:
To preview and download broadcast-standard stock footage and press photos digitally, please visit . On this platform, you can find high resolution material for your media channels.

For customers interested in learning more about 麻豆原创 products:
Global Customer Center: +49 180 534-34-24
United States Only: 1 (800) 872-1麻豆原创 (1-800-872-1727)

For more information, press only:
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This document contains forward-looking statements, which are predictions, projections, or other statements about future events. These statements are based on current expectations, forecasts, and assumptions that are subject to risks and uncertainties that could cause actual results and outcomes to materially differ. Additional information regarding these risks and uncertainties may be found in our filings with the Securities and Exchange Commission, including but not limited to the risk factors section of 麻豆原创鈥檚 2024 Annual Report on Form 20-F.
漏 2025 麻豆原创 SE. All rights reserved.
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The collaboration will combine 麻豆原创 enterprise application expertise with France鈥檚 vibrant AI ecosystem to create secure, scalable, AI-driven sovereign cloud solutions that protect data and intellectual property while advancing Europe鈥檚 digital transformation. The announcement took place at the Summit on European Digital Sovereignty in Berlin, where France and Germany emphasized strengthening European innovation and competitiveness.

鈥淓urope鈥檚 competitiveness depends on its ability to innovate without compromise by combining technological excellence with full digital sovereignty,鈥� said Christian Klein, CEO of 麻豆原创 SE. 鈥淏y joining forces with France鈥檚 world-class AI ecosystem, 麻豆原创 is helping to build a trusted digital foundation for Europe where innovation is open, data is protected and technology truly serves people and progress.鈥�

Bleu and Delos Cloud: Franco-German collaboration supporting European digital sovereignty

In a volatile and dynamic geopolitical climate, Bleu and Delos Cloud have established a robust Franco-German alliance to safeguard Europe鈥檚 digital infrastructure. Bleu and Delos Cloud signed a mutual assistance commitment for technical and operational cooperation in extensive crisis and emergency scenarios. This includes technical and operational cooperation to help ensure rapid, coordinated crisis response, even in extreme scenarios, such as military conflict or cyberattacks.

This partnership includes enabling cross-border capabilities for early detection, analysis, defense and remediation of cyber incidents. By working together, Bleu and Delos Cloud strengthen Europe鈥檚 capabilities for resilience and digital sovereignty, supporting both crisis prevention and long-term stability.

Together with 麻豆原创, authorities and governments, Bleu and Delos Cloud are ready to make a central contribution to Europe鈥檚 digital sovereignty, helping ensure that critical infrastructure remains secure, resilient and under European control. Further details are available .

Capgemini: Driving Europe’s AI-driven digital and technology sovereignty

麻豆原创 and Capgemini are deepening their strategic partnership to strengthen cybersecurity and accelerate sovereign agentic AI-driven enterprise transformation solutions across Europe. Under the Franco-German industry alliance, both companies will sign a cooperation agreement and launch a Sovereign Technology Partnership, providing European organizations access to the spectrum of enterprise data management and migration services, cloud infrastructure and automation platforms, and agentic AI capabilities for European industries 鈥� including those in the public sector and regulated industries. By setting a new benchmark for trusted, compliant and resilient digital infrastructure, 麻豆原创 and Capgemini are helping enable European organizations to innovate securely and independently. Further details are available .

Mistral AI: Alliance for European sovereign AI

麻豆原创 and Mistral AI today announced an expansion of their strategic partnership to accelerate digital transformation and strengthen Europe鈥檚 technological sovereignty in artificial intelligence. The collaboration will provide organizations with the first full sovereign AI stack for Europe:

• Bringing together Mistral AI and 麻豆原创 products: 麻豆原创 will provide Mistral AI鈥檚 frontier AI, including Le Chat, through the sovereign AI Foundation on 麻豆原创 Business Technology Platform (麻豆原创 BTP). This joint offering will bring together the strengths of enterprise software and AI to deliver sovereign cloud solutions for Europe on sovereign AI data center. Mistral AI Studio will be integrated into AI Foundation, an 麻豆原创 solution empowering customers and partners to build and deploy sovereign cloud applications and AI agents securely, compliantly and at scale within their own environments. 
• Co-developing sovereign customer solutions: 麻豆原创 and Mistral AI will jointly design and develop industry-specific AI applications that leverage 麻豆原创鈥檚 technology leadership and Mistral AI鈥檚 expertise to solve complex engineering and R&D challenges and unlock new business value.

This joint effort is the next step to enabling sovereign AI across the continent on European terms. AI Foundation in 麻豆原创 Business Technology Platform serves as an integration layer that offers 麻豆原创 Business AI across virtually any infrastructure. Mistral AI and 麻豆原创 lay the foundation together with partners and endorsed by governments for scalable and compliant AI solutions in Europe, covering sovereign AI from the hardware to the platform and applications to the user interface.  

A dedicated sovereignty pillar will serve European public services and regulated sectors, starting in Germany — and extendible to a wide variety of industries. By integrating Mistral鈥檚 AI capabilities into 麻豆原创鈥檚 cloud infrastructure for Europe, the partnership enables secure, scalable AI deployments tailored to local requirements.

A unified vision for Europe鈥檚 digital sovereignty

These partnerships form a key part of 麻豆原创鈥檚 broader 麻豆原创 Sovereign Cloud solutions to strengthen Europe鈥檚 digital sovereignty and unlock the potential of AI. 麻豆原创 is accelerating its investment in European sovereignty, deploying the 麻豆原创 Cloud Infrastructure service across local data centers and allocating over 鈧�20 billion to sovereign cloud and AI solutions. By combining trusted governance and rigorous compliance with the ability to maintain control over data and assets while deploying some of the best available technologies on European terms, 麻豆原创 is creating a resilient digital foundation for governments, public institutions and enterprises under European control.

Visit the . Get 麻豆原创 news via  and .

About 麻豆原创

As鈥痑 global leader in enterprise applications and business AI, 麻豆原创 (NYSE:麻豆原创)鈥痵tands at the鈥痭exus鈥痮f business and technology. For over 50 years, organizations have trusted 麻豆原创鈥痶o bring out their best by uniting business-critical鈥痮perations spanning finance, procurement, HR, supply chain, and customer experience. For more information, visit鈥�.

Note to editors:
To preview and download broadcast-standard stock footage and press photos digitally, please visit . On this platform, you can find high resolution material for your media channels.

For customers interested in learning more about 麻豆原创 products:
Global Customer Center: +49 180 534-34-24
United States Only: 1 (800) 872-1麻豆原创 (1-800-872-1727)

For more information, press only:
Dana Roesiger, +49 6227 7 63900, dana.roesiger@sap.com, CET
Clara Villanueva, +1(610) 661-5176, clara.villanueva@sap.com, ET
麻豆原创 麻豆原创 Room; press@sap.com

This document contains forward-looking statements, which are predictions, projections, or other statements about future events. These statements are based on current expectations, forecasts, and assumptions that are subject to risks and uncertainties that could cause actual results and outcomes to materially differ. Additional information regarding these risks and uncertainties may be found in our filings with the Securities and Exchange Commission, including but not limited to the risk factors section of 麻豆原创鈥檚 2024 Annual Report on Form 20-F.
漏 2025 麻豆原创 SE. All rights reserved.
麻豆原创 and other 麻豆原创 products and services mentioned herein as well as their respective logos are trademarks or registered trademarks of 麻豆原创 SE in Germany and other countries. Please see for additional trademark information and notices.
Please consider our . If you received this press release in your e-mail and you wish to unsubscribe to our mailing list please contact press@sap.com and write Unsubscribe in the subject line.鈥�

The collaboration aims to deliver secure, scalable, and AI-driven sovereign cloud solutions that advance Europe鈥檚 digital transformation while maintaining control over data and infrastructure.

Here, we explore the main takeaways from the partnership and its broader implications.

Q: What is the main objective of the 麻豆原创-Mistral AI partnership?

A: 麻豆原创 and Mistral AI are strengthening their alliance by combining 麻豆原创鈥檚 enterprise expertise with Mistral AI鈥檚 cutting-edge AI technology. The partnership is designed to accelerate the rollout of AI-driven solutions across industries, echoing the pace of major U.S. tech partnerships. By jointly offering frontier AI from Mistral AI with 麻豆原创鈥檚 leading enterprise platform, the collaboration is making sovereign AI a practical reality for Europe鈥攇rounded in a shared commitment to innovation and digital sovereignty.

Q: What are the technical highlights of the partnership?

A: The partnership builds on 麻豆原创鈥檚 locally hosted AI, introduced in 2024, which already allows customers to access leading AI models on 麻豆原创-operated infrastructure. The next phase will see 麻豆原创 providing Mistral AI鈥檚 frontier models and products through a sovereign AI foundation on 麻豆原创 Business Technology Platform (麻豆原创 BTP). Mistral AI Studio and Le Chat will be integrated into 麻豆原创鈥檚 AI Foundation, enabling customers and partners to build and deploy sovereign AI applications and AI agents within their own environments, without compromising data sovereignty or regulatory compliance.

麻豆原创 and Mistral AI will jointly design and develop industry-specific AI applications to unlock new business value. A dedicated sovereignty pillar will serve European public services and regulated sectors, starting in Germany, and can be extended to any industry. Both partners will also co-sell on joint opportunities.

Q: Why is this partnership strategically important for Europe?

A: Both 麻豆原创 and Mistral AI emphasize that Europe鈥檚 competitiveness depends on its ability to innovate without compromise, combining technological excellence with full digital sovereignty. The partnership is designed to ensure that European organizations can leverage cutting-edge AI while retaining control over their data, infrastructure, and future direction.

The addition of Mistral Large 2 broadens the choice of large language models (LLMs) that organizations can use for custom AI solutions that complement and extend 麻豆原创 applications. By hosting the model on 麻豆原创鈥檚 operated infrastructure, 麻豆原创 can better streamline its delivery and deployment of 麻豆原创 Business AI across the enterprise. This is 鈥媏ssential to鈥嬧�嬧�� meet regulatory requirements in certain regions or industries.聽聽

Customers, particularly those in heavily regulated industries, require solutions that not only address their innovation needs, but also ensure their data is not exposed to third-party entities. Customers with specific needs can adopt generative AI solutions with greater confidence, knowing their data is managed through a secure 麻豆原创 environment.聽

鈥淏y adding Mistral Large 2 to 麻豆原创鈥檚 generative AI hub, we鈥檙e providing our customers with a leading 鈥嬧�媗arge language model that runs in 麻豆原创 data centers and on European infrastructure. This provides customers with the ability to build innovative solutions and can help them to comply with regulations in certain regions or industries,鈥� shared Philipp Herzig, chief AI officer of 麻豆原创 SE. 鈥淥ur expanded partnership with Mistral AI reinforces 麻豆原创鈥檚 commitment to responsible AI, enabling businesses to harness the power of generative AI while maintaining control over their data and intellectual property — a key milestone toward more sovereignty for the European market.鈥�

鈥淲e 鈥媗ook forward鈥嬧�� 鈥媡o bring鈥媔ng鈥� Mistral鈥檚 advanced language models, including Mistral Large 2, to 麻豆原创 Business AI, providing AI solutions that help customers meet the highest standards for data security and regulatory compliance,” Gianna Lengyel, head of Business Development at Mistral AI, said. “Our partnership with 麻豆原创 enables businesses to benefit from state-of-the-art generative AI without compromising on control or compliance, particularly for organizations operating in highly regulated environments.鈥�

Mistral AI鈥檚 models are accessible via the generative AI hub in , making it simple to build generative AI use cases for 麻豆原创 applications. Customers can leverage these models to embed advanced AI capabilities into their 麻豆原创 applications or create custom solutions on 麻豆原创 Business Technology Platform (麻豆原创 BTP).聽聽

To learn more, customers can reach out to their 麻豆原创 point of contact or visit the site for further details on how to begin leveraging these AI capabilities in their specific use cases.

麻豆原创 Business AI is center stage at the show and top of mind for our customers. These innovations are not just about technological excellence; they’re about delivering real-world results.

Our goal is to provide clear and meaningful value with AI. More than 27,000 customers are already experiencing the substantial impact of 麻豆原创 Business AI. For example, Team Liquid, a leader in the competitive esports and gaming world, saves approximately 10,000 hours per year on manual analysis. But we鈥檙e not stopping here. With 麻豆原创 Business AI, we are both changing how businesses operate and revolutionizing how users interact with 麻豆原创 software.

Generative AI copilot Joule is rapidly becoming the natural language interface across the portfolio as we continue to embed AI across 麻豆原创 applications at an accelerated pace. Our focus on advancing AI means that customers benefit from effective solutions that drive real-world results.

Sandra Voeller, CEO of Agilita AG, agrees. 鈥淯sing 麻豆原创 S/4HANA Cloud Public Edition and 麻豆原创 SuccessFactors with Joule copilot poises Agilita to redefine industry standards,鈥� she said. 鈥淭hese tools are not just innovations; they are our future 鈥� unlocking unprecedented business agility and intelligence. I鈥檓 thrilled for the transformative journey ahead.鈥� 

We have also engaged our robust partner ecosystem with business AI to offer customers more choices to tackle their specific business needs. Over 60 ecosystem partners are working on more than 80 use cases built on AI Foundation on 麻豆原创 BTP, including the generative AI hub. This same foundation powers innovation for our development teams and customers, ensuring tailored enterprise-class AI solutions that address real business challenges and opportunities.

Dive into the latest AI capabilities and ecosystem innovations we are presenting this week at 麻豆原创 Sapphire, all aimed at delivering real-world results:

• Joule
• Human Resources
• Finance
• Supply Chain
• Procurement
• Sales, Services, Marketing, and Commerce
• IT and Platform
• Industries
• Breakthrough AI Innovations
• Responsible AI
• New Partnerships

New Business AI Capabilities and Ecosystem Innovations

Joule

Joule is transforming how users interact with 麻豆原创 business systems, making every touchpoint count and every task simpler. Business users can execute transactional tasks 90% faster and access 麻豆原创 Help Portal content 95% quicker without leaving their 麻豆原创 applications.

Since its launch in September 2023, Joule has quickly become pervasive across the 麻豆原创 portfolio, streamlining operations, improving decision-making, and boosting efficiency across various business functions. Today, Joule is already embedded in HR, finance, ERP, sales, services, marketing, and commerce applications, transforming how employees, managers, accountants, field personnel, and front-office professionals work. By the end of this year, 80% of the most frequently performed transactions across 麻豆原创 business applications will be fully automated with Joule.

Joule is also integrated with multiple components of 麻豆原创 Business Technology Platform (麻豆原创 BTP), enhancing everything from application development to integration and data management. In the second half of this year, we plan to expand Joule鈥檚 reach to supply chain management, analytics, and planning solutions through integration with 麻豆原创 Ariba, various supply chain management solutions, and 麻豆原创 Analytics Cloud. Joule will also support several additional languages, including German, Spanish, French, and Portuguese. With a multilingual Joule integrated across the 麻豆原创 portfolio, businesses around the globe will be able to work faster and smarter and achieve better outcomes.

We are also enhancing Joule with additional capabilities to help the ecosystem streamline 麻豆原创 implementations. Joule will provide consultants with vital information through natural language interactions, drawing from insights in more than 200,000 pages of product documentation and knowledge shared by the 麻豆原创 community. Once rolled out to an ecosystem of more than 5 million consultants, this capability has the potential to save up to 600 million working hours per year. This is especially critical for supporting customers transitioning to 麻豆原创 S/4HANA Cloud as part of RISE with 麻豆原创, helping them accelerate implementations and save money.

The 麻豆原创 partner ecosystem is embracing AI innovations that accelerate customer value. 鈥淲e鈥檙e embracing Joule and Joule鈥檚 麻豆原创 Consulting capabilities to help our clients build the organizational agility needed to continuously transform with a generative AI-enabled digital core,鈥� shared Lan Guan, chief AI officer at Accenture.

This capability will be available later this year.

Human Resources

Transforming HR with AI creates dynamic, inclusive, and future-ready workplaces. With Joule integrated into the 麻豆原创 SuccessFactors Recruiting solution, hiring managers can create compelling, bias-free job descriptions 90% faster, significantly enhancing hiring efficiency and outcomes.

We have also expanded Joule capabilities across the 麻豆原创 SuccessFactors HCM suite to enhance the employee experience. Employees will soon be able to get instant answers to HR policy questions and complete HR processes using natural language. Joule鈥檚 advanced document grounding capabilities will enable comprehensive responses by accessing business documents in 麻豆原创 and third-party repositories such as Microsoft SharePoint.

A new generative AI writing assistant capability helps employees draft personalized and measurable performance goals, development plans, and feedback reports more effectively and consistently. This saves employees up to 30% of the time spent crafting written communications and reduces the time people managers spend defining individualized development goals by 60%.

Managers also benefit from AI-assisted person insights that summarize complex compensation data, make recommendations, and provide talking points for discussions with employees 鈥� saving time and improving retention rates. Similarly, recruitment becomes more productive with the new AI-assisted applicant screening capability, which helps identify the most promising candidates by matching skills extracted from resumes with those in job descriptions.

These AI-driven enhancements empower organizations to build a connected, data-driven, and employee-centric workforce, leading the way in HR innovation and efficiency.

Finance

With 麻豆原创 Business AI, we鈥檙e enhancing performance across a range of financial activities, from payments and expense management to financial close, invoice management, auditing, and forecasting.

For example, financial collection departments are leveraging generative AI in 麻豆原创 Enterprise Service Management to automate processes, analyze and summarize correspondence, prioritize urgent issues, and generate automated replies. These capabilities reduce costs by up to 70% and accelerate service requests by up to 30%, enhancing customer satisfaction.

Billing specialists are now using Joule integrated into 麻豆原创 Advanced Financial Closing to unlock unstructured content from inbound customer correspondence, improving the accuracy of risk determinations. Joule also generates summaries of project profitability, prioritizes projects for further analysis, and proposes actions for project improvement. Additionally, 麻豆原创 Fiori apps now feature Joule-enabled insights, allowing the copilot to summarize available data and produce visual data narratives.

Later this year, new generative AI capabilities in 麻豆原创 Advanced Financial Closing will automate error detections and root cause analysis, helping users quickly resolve common closing errors. With up to two hours saved per error remediation, customers will be able to accelerate closing times while lowering support and compliance costs. Financial controllers will be able to also take advantage of personalized video data stories, highlighting top projects based on key metrics such as recognized revenue, utilization rates, and margins. Collections specialists using 麻豆原创 Billing and Revenue Innovation Management will be able to mitigate risk of late customer payments by analyzing customer behavior and business correspondence to predict the likelihood of delayed payments.

Integrating AI into finance helps businesses streamline processes, reduce costs, and drive meaningful business outcomes.

Supply Chain

麻豆原创 Business AI is empowering companies to create risk-resilient and sustainable supply chains. By leveraging AI, customers can increase supply chain agility and efficiency.

For instance, generative AI-powered capabilities in 麻豆原创 Transportation Management will expedite freight verification and documentation, enabling companies to achieve up to 50% faster inbound delivery note processing and reduce truck idle time at the gate by 40%. The system will automatically extract, post, and check critical information from delivery notes, streamlining the validation of freight orders.

Joule will play a crucial role in enhancing supply chain management. Later this year, supply chain planners will benefit from integration with 麻豆原创 Integrated Business Planning for Supply Chain by getting detailed analyses of planning runs. Joule will identify the root causes of order delays and suggest corrective measures. Logistics providers will be able to use Joule to expedite transportation planning and the intake of goods in 麻豆原创 S/4HANA Supply Chain for transportation management, enhancing overall logistics efficiency.

For manufacturers, 麻豆原创 Business AI will significantly improve quality management. 麻豆原创 Quality Issue Resolution will allow users to address recurring issues faster by using AI to bundle similar quality incidents and identify effective problem-solving processes. Furthermore, AI in 麻豆原创 Asset Performance Management will aid technicians, inspectors, and managers in visually inspecting asset conditions. Images collected from visual inspections will be able to be easily annotated, displayed, and compiled into inspection alerts, facilitating timely and accurate maintenance decisions.

These advancements will make supply chain management more agile, efficient, and sustainable for customers.

Procurement

With 麻豆原创 Business AI, we鈥檙e transforming procurement into a proactive, data-informed, and agile operation.

For example, AI in 麻豆原创 Ariba Category Management allows procurement organizations to reduce the onboarding time for new category managers and accelerate category strategy and planning development by as much as 56%, improving operating margins and outcomes. 

External Workforce
We have added new generative AI capabilities to the 麻豆原创 Fieldglass portfolio, enabling procurement departments to streamline the recruitment of external workers. Hiring managers can generate and maintain effective job descriptions faster, while project managers can deliver detailed statements of work more rapidly. This enables businesses to quickly identify and engage contractors with the right skills and qualifications. Job descriptions can be easily translated into 21 different languages, and a new resume-ranking capability can surface the most promising candidates, leading to as much as a 15% reduction in work orders. This flexibility allows customers to quickly react to fluctuating workloads and rapidly fill expertise gaps.

Buyer Journey
A new generative AI feature in the buying 360 capability for 麻豆原创 S/4HANA Cloud Public Edition will make procurement more intelligent, allowing buyers to bundle products and services into a single transaction. Users will be able to describe their purchasing needs using natural language, and the system will generate a recommended bundle of products and services ready for purchasing. This will save users considerable time spent searching catalogs for individual items while also enhancing the efficiency of the procurement process. These capabilities are planned for later this year.

Sourcing
By the end of the year, sourcing managers will be able to leverage intelligent product and supplier recommendations to create requests for proposals much faster with Joule integration in 麻豆原创 Ariba Sourcing . These recommendations will consider cost-effectiveness, carbon footprint impact, local compliance regulations, and past transactions, optimizing spend management performance.

Through these enhancements, 麻豆原创 Business AI is making spend management more efficient, responsive, and cost-effective.

Sales, Services, Marketing, and Commerce

麻豆原创 Business AI is revolutionizing sales, services, marketing, and commerce operations, significantly improving productivity and customer engagement. For instance, the 麻豆原创 CX AI Toolkit provides a comprehensive, configurable AI solution for e-commerce, marketing, sales, and service teams. These professionals can use it to streamline content creation tasks and analyze data from across the enterprise 鈥� with e-commerce teams experiencing productivity increases of 50%, larger average order values, and higher conversion rates.

Sales Productivity
New AI capabilities enhance the productivity of sales professionals using 麻豆原创 Sales Cloud. Sales teams can benefit from predictive forecasting, which predicts the likelihood of closing deals across the entire business portfolio. This gives chief revenue officers more comprehensive revenue forecasting, enabling better strategic decisions.

In addition, predictive recommendations will enhance sales efforts by suggesting the best people to involve in a deal and the most suitable products for each customer. This will eliminate manual extensive research on customer needs and preferences, allowing sales teams to focus on selling. AI account summaries and lead boosters will automatically generate detailed reports about sales prospects, combining company details, industry context, and relevant news. As such, we can reduce the manual effort needed for information gathering, giving salespeople more time to close deals.

Digital and User Experiences
Today, a generative AI tool builder already enables system administrators to create customized AI tools for business users leveraging data from 麻豆原创 Commerce Cloud, 麻豆原创 Sales Cloud, and 麻豆原创 Service Cloud solutions. These tools can help personalize content to meet specific customer experience needs.

By the end of this year, 麻豆原创 CX AI Toolkit will also introduce new AI features to enhance customer interactions. An AI shopping assistant will allow shoppers to ask questions using everyday conversational language and receive accurate product information and personalized product recommendations on sites powered by 麻豆原创 Commerce Cloud. This will enable consumers to find products faster and improve their overall shopping experience.

麻豆原创 CX AI Toolkit will make marketing and sales teams more productive. Later this year, a new image creation feature will allow business users to generate new product images for their 麻豆原创 Commerce Cloud catalog using natural language prompts, significantly reducing image production times. They will also benefit from an AI expert recommendations feature, which will identify experts within their organization who can provide needed answers and insights. Instead of wasting time browsing through emails and organizational charts, these professionals will be able to use natural language to express their needs and instantly find the right experts. This capability will be generally available later this year.

These advancements in 麻豆原创 Business AI are transforming sales, services, marketing, and commerce operations, making them more efficient, personalized, and successful.

IT and Platform

麻豆原创 Business AI embedded in 麻豆原创 BTP empowers IT professionals and business experts to extend 麻豆原创 solutions and drive faster, better decision-making throughout the enterprise while accelerating customers鈥� digital transformations.

For example, professional developers are leveraging generative AI capabilities in 麻豆原创 Build Code to accelerate application development by 30%. They can generate data models, services, and samples with a few simple prompts and use natural language to automate business logic and testing.

Application Development
Joule continues to increase developer productivity and simplify the extension of 麻豆原创 applications. Integration with ABAP Cloud will revolutionize the work of the 5 million-strong ABAP developer community, accelerating the development of extensions that interact with 麻豆原创 S/4HANA Cloud Public Edition, 麻豆原创 S/4HANA Cloud Private Edition, and 麻豆原创 BTP, ABAP environment. Trained on over 250 million lines of ABAP code, Joule will be able to outperform industry-leading general-purpose code assistants. We expect more than 10% efficiency increase, based on initial studies and benchmarking. Early adopters are using this innovation to generate ABAP business objects and will soon be able to complete and explain code and create unit tests. The first capabilities will become available later this year.

Joule continues to strengthen 麻豆原创 Build Code capabilities by enabling developers to use generative AI to quickly build 麻豆原创 Fiori front ends for 麻豆原创 S/4HANA Cloud, greatly simplifying clean-core extensions.

These advancements in 麻豆原创 Business AI are empowering IT professionals and business experts to innovate faster, streamline operations, and drive meaningful business outcomes.

Process Innovation
We are continuously strengthening 麻豆原创 BTP with new AI capabilities that accelerate process innovation. Joule integration with 麻豆原创 Build Process Automation empowers process experts to generate automation and workflows using natural language requests without IT intervention. Similarly, Joule integration with the 麻豆原创 Signavio portfolio enables users to leverage natural language requests to generate process models. By empowering users with varying levels of expertise to innovate, customers can accelerate time-to-value and free IT professionals to focus on more strategic tasks.

Process AI solutions from 麻豆原创 Signavio introduce a new collection of generative AI capabilities trained on a large language model (LLM) comprised of expert business process knowledge and more than 5,000 麻豆原创 best practices. Later this year, the process recommender feature will provide ready-to-use, AI-generated business process model recommendations and suggest the most influential measures to assess the performance of a business process. This will offer vital insights into streamlining operations and reducing overhead. A prompt-based process mining feature will automatically generate business-relevant charts and metrics in response to natural language requests for business insights, dramatically lowering the effort for business users who need answers to complex business questions.

Integration
System integration is foundational to the success of enterprise automation initiatives and effective ecosystem collaboration, but connecting heterogeneous systems inside and outside the enterprise is an onerous task. Later this year, developers will be able to take advantage of Joule integration with 麻豆原创 Integration Suite and use natural language to accelerate the design of integration flows across 麻豆原创 and third-party applications.

A new AI-powered anomaly detection capability will recommend remedial actions when API usage patterns or performance fall outside desired thresholds due to unusual errors, traffic surges, suspicious API access, or unusual latency. With performance insights and support for identifying causes and effects, administrators of complex technology landscapes will be able to act faster, achieving greater operational efficiency at a lower total cost of ownership.

Content Creation and Compliance
IT administrators, training managers, and content developers will be able to cut the time spent writing content by up to 20% with automatic content generation and enrichment in 麻豆原创 Enable Now. Customers use the digital adoption platform to improve the adoption, productivity, and efficiency of their software by providing in-application help and e-learning content to users. New generative AI capabilities will add to this value, enabling companies to free up resources for more critical tasks and accelerating knowledge transfer within organizations.

Compliance and IT professionals can leverage Joule for enhanced productivity and precision. Joule integration with the new regulatory change manager tool on 麻豆原创 BTP enables these professionals to evaluate numerous regulatory updates within the context of their business and 麻豆原创 solutions. With insights and quick answers on the typically more than 1,000 annual regulatory changes, users can save 70% of the time usually spent on understanding local and global regulations. The tool provides impact analysis across 麻豆原创 products and solutions, helping customers maintain compliance and seamlessly manage their day-to-day operations. Compliance and IT professionals can also use AI in localization as a self-service for 麻豆原创 S/4HANA Cloud to automate tasks such as payment format localization and form localization, reducing processes that once took days to just a few hours.

Administration
With Joule integrated in 麻豆原创 BTP cockpit, administrators can automate tasks and onboard new users more easily. They can search for information 95% faster and execute transactional tasks or navigation 90% more quickly. The business impact is substantial, as the cockpit helps these professionals manage resources, services, and security, monitor application metrics, and perform actions on cloud applications.

Redefining the capabilities of IT and platform management positions 麻豆原创 customers at the forefront of technological advancement and operational excellence.

Industries

麻豆原创 is delivering trusted AI and machine learning across industries to manage complexity, overcome challenges, and help customers modernize. AI-driven solutions empower businesses to streamline operations and focus on strategic outcomes, driving significant value in their respective fields.

Oil, Gas, and Energy, Agribusiness, and Metals and Mining
Commodities traders and business operators will soon be able to eliminate repetitive data entry tasks with 麻豆原创 S/4HANA for commodity management for physical contracts. With Joule, business operators will be able to create new commodities deals by simply describing the deal using conversational language. Planned for later this year, the capability will allow traders to focus more on producing better commercial outcomes for their clients rather than getting bogged down by administrative tasks.

Industrial Manufacturing
Sales engineers in the manufacturing sector will benefit from more precise product configuration recommendations for complex, configurable products through 麻豆原创 Intelligent Product Recommendation. By simply describing requirements in natural language, sales engineers can generate tailored recommendations that better meet customer needs. Generative AI services can analyze text from diverse sources, such as emails and notes captured in 麻豆原创 Customer Experience solutions or multi-page specification documents such as request for proposals or requests for quotations. 麻豆原创 Intelligent Product Recommendation also provides suggestions based on estimated parameters for lead times and CO₂ footprints, enhancing accuracy and efficiency of product configurations, and ultimately improving customer satisfaction and operational efficiency.

Public Sector and Higher Education
Later this year, Joule will be enhanced with budget and grant management business context for the public sector, higher education, and research industries. With this new context awareness, Joule will streamline and improve the user experience for these regulated industries, enabling users to navigate their financial systems more efficiently and make better strategic decisions. For example, 麻豆原创 S/4HANA users will be able to ask Joule for definitions, summaries, or how-to guidance, saving time and reducing the demand on IT departments. This enhancement will help government organizations and higher education institutions manage their budgets and grants more effectively, reducing extensive training typically required during financial system rollouts.

Breakthrough AI Innovations

麻豆原创 is pushing the boundaries of AI with the new 麻豆原创 Foundation Model for structured data, investing in this cutting-edge AI technology to unlock the value of generative AI technology advancements for structured business data. The goal is to deliver a foundation model that is business-centric by design, providing actionable, job-specific insights directly within 麻豆原创 applications customers use daily.

Traditional AI models require significant effort, expertise, and training data to handle specific tasks on structured data effectively. In contrast, we are developing 麻豆原创 Foundation Model to adapt to multiple use cases with minimal or no fine-tuning. Ultimately, we aim to bring the same transformative power to structured business data that LLMs have brought to text. While LLMs like GPT-4 excel with unstructured text and images, they struggle with the structured data typical in enterprises, often performing between 20 to 50% worse than narrow AI methods. 麻豆原创 Foundation Model will bridge this gap, focusing on structured business data to deliver more accurate predictions and insights while maintaining the versatility of foundation models.

Early benchmark tests are promising, showing 麻豆原创 Foundation Model outperforming narrow AI models by up to 15% on customer datasets after a quick fine-tuning round. This superior performance, combined with its deep understanding of complex business processes, promises to enable businesses to reap the rewards of AI faster and more efficiently.

With 麻豆原创 Foundation Model, we aim to set a new standard for AI in the business domain, transforming how enterprises leverage data to achieve remarkable outcomes. .

Responsible AI

At 麻豆原创, innovation goes hand in hand with responsibility. We are committed to ensuring that AI technologies are not only innovative but also ethical, secure, and sustainable. The strategic use of business data is integral to the success of AI, and by leveraging business data responsibly, we not only enhance the capabilities of AI solutions but also improve outcomes for customers.

麻豆原创 remains firm in its commitment to prioritize data privacy and security as it releases new AI capabilities. The same rigorous standards that govern all 麻豆原创 product development extend to AI offerings. Strong security, product, and data privacy protocols are applied to help ensure AI solutions are developed responsibly, with all AI use cases reviewed by an AI ethics committee.

Building on the fundamental dedication to responsible AI that we started back in 2018, this year, 麻豆原创 is proud to further the commitment by affirming the 10 guiding principles of the UNESCO Recommendation on the . These principles cover proportionality, safety, fairness, sustainability, privacy, human oversight, transparency, responsibility, awareness, and multi-stakeholder collaboration, ensuring that AI solutions respect human rights and contribute to sustainable development.

In line with this commitment, sustainability is a key pillar of 麻豆原创鈥檚 corporate strategy. We are determined to harness the benefits of AI while minimizing its energy footprint and helping customers manage theirs. For example, a new AI-enabled capability in 麻豆原创 Sustainability Footprint Management enhances the accuracy and speed of carbon footprint calculations through automated, intelligent emission factor mapping recommendations, reducing manual effort and improving precision.

By integrating responsible AI practices into innovations, we continue to drive meaningful and sustainable business outcomes for customers.

New AI Partnerships

The vast 麻豆原创 partner ecosystem is fully engaged with 麻豆原创 Business AI. Leading up to and at 麻豆原创 Sapphire, we have announced groundbreaking new and expanded partnerships to accelerate AI adoption across business processes:

• Accenture: Accenture and 麻豆原创 are helping clients transform business models, processes, and customer and employee experiences while realizing value through data and AI. This year at 麻豆原创 Sapphire, Accenture is announcing its plans to embrace the consulting capability for Joule and ABAP code generation in compressed cloud ERP transformations. Additionally, Accenture and 麻豆原创 are teaming on 麻豆原创 Signavio and 麻豆原创 LeanIX solutions to help customers with insights, governance, and other capabilities to achieve their transformation outcomes.
• Apple:We are聽deepening聽 our partnership with Apple to revolutionize the boardroom with AI聽and spatial computing. By integrating Apple Vision Pro with聽business applications from 麻豆原创,聽users can聽create聽an infinite聽enterprise workspace, and聽navigate tasks using聽their eyes, hands, and voice. 麻豆原创 has launched apps like 麻豆原创 Mobile Start and 麻豆原创 Analytics Cloud,聽giving users the ability to create a spatial boardroom to visualize their entire enterprise.聽Now, with 麻豆原创 Build Code, customers can easily bring their 麻豆原创 apps to Vision Pro, iPhone, iPad, and Apple Watch.聽麻豆原创 is also leveraging the power of Apple鈥檚 Neural Engine to run 麻豆原创 AI workloads securely and privately on Apple devices, supercharged by 麻豆原创 BTP.
• Amazon Web Services (AWS): AWS and 麻豆原创 announced an expanded, strategic collaboration to transform modern cloud ERP experiences and help enterprises drive new capabilities and efficiencies with generative AI. Together, 麻豆原创 and AWS are striving to make it easier for customers to adopt RISE with 麻豆原创 on AWS, to improve the performance and efficiency of 麻豆原创 workloads running in the cloud, and to embed generative AI into an enterprise鈥檚 entire portfolio of business-critical applications.
• Boston Consulting Group (BCG): BCG , which recommends opportunities to maximize transformation investments using 麻豆原创 Signavio and 麻豆原创 LeanIX solutions. The offering allows companies to navigate continuous change and prioritizes ways to onboard AI-based innovations.
• Google Cloud: We have better predict and mitigate supply chain risk. The expanded partnership begins by enabling marketing and sales departments to understand the impact of their campaigns on product sales, thus increasing forecast accuracy. This is achieved by integrating Joule and 麻豆原创 Integrated Business Planning for Supply Chain with Google鈥檚 Gemini AI assistant and Google Cloud Cortex Framework鈥檚 Data Foundation. By capturing previously hard-to-detect demand signals, companies can react faster and make more informed, agile decisions in a dynamic global market.
• Meta: We are expanding our partnership with Meta by integrating Meta’s Llama 2 and Llama 3 models into the generative AI hub within 麻豆原创 AI Core as part of our business AI strategy. This integration will allow customers to create dashboards based on rich content with Llama’s qualitative conversational outputs and explore use cases built with Meta Llama 3. The wide range of capabilities offered by Meta Llama 3 will enable users to get assistance with key activities, including the auto-generation of custom scripts to extend dashboards, and the delivery of the most accurate scripts directly in 麻豆原创 Analytics Cloud.
• McKinsey & Company: McKinsey has . Value Finder rapidly analyzes and prioritizes thousands of potential process optimization opportunities for clients 鈥� using a proprietary McKinsey and 麻豆原创 technology portfolio with generative AI 鈥� to capture measurable productivity, growth, and asset efficiency benefits enabled by 麻豆原创 S/4HANA transformations.
• Mistral AI: 麻豆原创 will add new LLMs from Mistral AI, a global company headquartered in Paris specializing in generative AI, to its growing corpus of world-class AI models in generative AI hub. This addition to 麻豆原创 AI Core will make it easier to build generative AI use cases for 麻豆原创 applications.
• NVIDIA: We are for next-generation business operations. ABAP developer capabilities and consulting capability in Joule will take advantage of the NVIDIA AI Enterprise software platform, including NVIDIA NIM inference microservices. NVIDIA NeMo Retriever, a collection of generative AI microservices, will connect AI applications with proprietary data, improving the accuracy and relevance of AI responses. We are also integrating NVIDIA Omniverse Cloud APIs into 麻豆原创 Intelligent Product Recommendation, enabling salespeople to visualize 3D products via digital twins in real time. This integration optimizes the sales process for complex products, helping customers make more informed decisions faster than ever.

To learn more about how 麻豆原创 Business AI delivers real-world results, visit the .

Philipp Herzig is chief artificial intelligence officer of 麻豆原创.

ORLANDO 鈥� At its annual 麻豆原创 Sapphire conference, 麻豆原创 unveiled generative AI innovations and partnerships that showcase how the company is taking business to the next level in the era of AI.

By infusing Business AI across an enterprise cloud portfolio that powers the world鈥檚 most mission-critical processes and partnering with companies pushing the edge of what鈥檚 possible with AI, 麻豆原创 is igniting a new wave of insight and ingenuity in global business.

鈥淭he Business AI innovations we鈥檙e announcing at 麻豆原创 Sapphire in 2024 will redefine the way businesses run,鈥� says Christian Klein, CEO and member of the Executive Board of 麻豆原创 SE. 鈥淭oday鈥檚 AI announcements and partnerships build on our commitment to deliver revolutionary technology that drives real-world results, helping customers unleash the agility and ingenuity they need to succeed in today鈥檚 fast-moving business landscape.鈥�

AI That Means Business

As 麻豆原创 embeds Business AI across its enterprise solutions, it puts rich insights at users鈥� fingertips, empowering them to deliver better outcomes and elevate the creative problem-solving humans do best. Examples include AI-generated reports in 麻豆原创 SuccessFactors solutions that give people managers responsibly sourced insights for compensation-related discussions as well as forecasting capabilities in 麻豆原创 Sales Cloud solutions that predict combinations of salespeople and products most likely to drive sales. Meanwhile, the 麻豆原创 Business Technology Platform is adding large language models from Amazon Web Services, Meta and Mistral AI to its generative AI hub. This capability in the 麻豆原创 AI Core infrastructure makes it easier to build generative AI use cases for 麻豆原创 applications.

麻豆原创鈥檚 generative AI copilot Joule, which quickly sorts and contextualizes data from multiple systems to advance automation and improve decision-making, is expanding throughout the company鈥檚 solution portfolio. Joule launched in 麻豆原创 SuccessFactors solutions last fall and is now embedded into 麻豆原创 S/4HANA Cloud solutions and others including 麻豆原创 Build and 麻豆原创 Integration Suite. Further expansion by year-end will include 麻豆原创 Ariba and 麻豆原创 Analytics Cloud solutions. At Sapphire, 麻豆原创 also announced plans to further broaden Joule鈥檚 scope by integrating it with Microsoft Copilot to surface even richer insights. This deep, bi-directional integration gives users a unified experience built right into the flow of work, enabling seamless access to information from interactions with business applications in 麻豆原创 and Microsoft 365.

Reflecting Business AI鈥檚 increasing importance, 麻豆原创 is redoubling its commitment to the principles of relevant, reliable, and responsible AI it pioneered. At Sapphire, 麻豆原创 is adopting the 10 guiding principles of the UNESCO Recommendation on the Ethics of Artificial Intelligence, which aim to ensure that AI technologies are developed and used in ways that respect human rights, promote fairness and contribute to sustainable development.

Partnerships That Scale Innovation

麻豆原创 is partnering with best-in-class technology leaders to push the limits of what generative AI can do at an enterprise level. In addition to our expanded collaborations with AWS and Microsoft, partnerships with Google Cloud, Meta, Mistral AI and NVIDIA ensure 麻豆原创 can harness the power of AI-ready technology to innovate at speed and deliver richer real-world results.

Google Cloud

麻豆原创 and Google Cloud are expanding their partnership, using Business AI to help enterprises better predict and mitigate supply-chain risks to minimize disruptions and maintain optimal inventory levels. The companies will integrate Joule and the 麻豆原创 Integrated Business Planning for Supply Chain solution with Google Cloud鈥檚 Gemini models AI assistant and Google Cloud Cortex Framework鈥檚 data foundation.

Meta

麻豆原创 will leverage Meta Llama 3 to generate scripts that render highly customized analytics applications in 麻豆原创 Analytics Cloud. Meta鈥檚 next-generation AI model excels at language nuances and contextual understanding, making it an ideal candidate for translating enterprise business requirements into tangible outcomes.

Mistral AI

麻豆原创 will also add new large language models from Mistral AI, a global company headquartered in Paris specializing in generative AI, to the generative AI hub capability in 麻豆原创 AI Core.

NVIDIA

麻豆原创 and NVIDIA Corporation advance a to embed cutting-edge technologies into enterprise-ready business applications:

• As 麻豆原创 trains Joule to serve as an AI assistant for the RISE with 麻豆原创 solution implementations, NVIDIA鈥檚 state-of-the-art AI models sift through 麻豆原创 consulting assets to provide relevant and precise answers to implementation-related questions;
• As 麻豆原创 embeds Joule in the ABAP Cloud model to generate ABAP code for 麻豆原创 developers, NVIDIA鈥檚 accelerated infrastructure will run, scale, and manage 麻豆原创’s generative AI model for ABAP code generation;
• As 麻豆原创 infuses generative AI into the 麻豆原创 Intelligent Product Recommendation solution, NVIDIA Omniverse Cloud APIs enable the simulation of complex manufacturing products and configurations as industrial digital twins.

Cloud Technology That Drives Agility and Sustainability

Business success in the era of AI means being in the cloud. 麻豆原创 is making the move easier than ever with initiatives that help customers find partners with the expertise needed for complex 麻豆原创 S/4HANA Cloud transformations. Further cloud innovations at 麻豆原创 Sapphire include features that help the world鈥檚 organizations measure, manage and execute their sustainability strategies. 麻豆原创 Sustainability Control Tower and 麻豆原创 Sustainability Footprint Management solutions now track carbon footprints at scale and help businesses meet regulatory standards.

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Visit the 麻豆原创 News Center. Follow 麻豆原创 at .

About 麻豆原创

As鈥痑 global leader in enterprise applications and business AI, 麻豆原创 (NYSE:麻豆原创)鈥痵tands at the鈥痭exus鈥痮f business and technology. For over 50 years, organizations have trusted 麻豆原创鈥痶o bring out their best by uniting business-critical鈥痮perations spanning finance, procurement, HR, supply chain, and customer experience. For more information, visit鈥�.

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This collaboration is more than just a meeting of minds; it’s a symbiotic combination of AI expertise and technology that opens a world of possibilities for 麻豆原创 customers.

Mistral AI’s success in developing advanced LLMs, including its renowned open-weight models Mixtral 8x7B and Mixtral 8x22B, and more expansive enterprise-grade “Large” model, is set to complement the 麻豆原创 suite of AI-enabled solutions. The collaboration will enable direct accessibility to Mistral AI鈥檚 models through 麻豆原创 or through 麻豆原创 Business Technology Platform (麻豆原创 BTP) applications with generative AI capabilities.

What does this mean for 麻豆原创 customers? Simply put, it’s about empowerment and access to AI from a European LLM provider. Access to Mistral AI’s latest models through the generative AI hub in 麻豆原创 AI Core will enable 麻豆原创 customers to enhance productivity, streamline their operations, and accelerate their digital transformation journey.

Whether through integrating AI with 麻豆原创 BTP or developing bespoke solutions through direct access to Mistral AI LLMs, the potential for innovation is limitless.聽

“We are excited about entering a partnership with Mistral AI and making the company鈥檚 LLM accessible to both our developers and our customers through the generative AI hub in 麻豆原创 AI Core on 麻豆原创 BTP,” said Philipp Herzig, chief AI officer of 麻豆原创 SE. “Together, we can truly make a difference by building AI-enabled solutions that create immediate value for users, organizations, and entire industries. We are particularly proud that two European technology companies are collaborating on bringing AI forward.”

“We are pleased to embark on this partnership with 麻豆原创,鈥� said Arthur Mensch, CEO of Mistral AI.聽“We foresee the new horizons this collaboration will open up, enabling us to further our mission of making AI accessible to all. We are looking forward to witnessing the potential of our AI models to support innovation and streamline operations for 麻豆原创’s customers.”

The ambitions don’t stop there: 麻豆原创 and Mistral AI are committed to exploring new applications of AI across various industries. By leveraging the combined strengths, this is not just about driving innovation, but about creating new business opportunities and delivering tangible value to 麻豆原创 customers.聽

Stay tuned as we begin this exciting journey together. The future of enterprise software is bright, and with partners like Mistral AI, we are ready to illuminate the path forward.聽

Walter Sun is senior vice president and global head of AI at 麻豆原创 SE.