Across many enterprises, HR, time, and payroll systems have evolved through years of growth, acquisitions, and regional customization. The result is a patchwork of disconnected tools, duplicated data, and manual handoffs that quietly slow decision-making and increase operational risk. These systems may still 鈥渨ork,鈥� but they carry a hidden cost on productivity, accuracy, and confidence, as expectations on HR continue to rise and AI becomes central to how work gets done.

Fragmentation is the hidden bottleneck behind 鈥渟low鈥� decisions

The impact of fragmentation isn鈥檛 always visible, but it shows up clearly in how decisions get made.

When decisions stall, leaders often point to approvals, governance, or external constraints. In reality, much of the friction happens earlier, when teams reconcile data across systems before decisions can even begin.

According to the research, organizations with unified HR foundations gained faster access to trusted workforce information, generating insights 60% faster and creating new position listings 53% faster. Rather than adding tools, these organizations removed friction by eliminating manual validation, shadow spreadsheets, and repeated checks to confirm data accuracy.

As organizations look to AI to accelerate workforce planning, surface risks, and guide decisions, this foundation becomes even more critical. AI is only as effective as the data it can access and trust. In disconnected environments, AI inherits the same inconsistencies, delays, and gaps, limiting its ability to generate reliable insights and recommendations.

Consider a simple workforce planning decision like headcount approval. In a fragmented environment, HR pulls data from one system, finance validates it in another, and managers reconcile discrepancies in spreadsheets. What should take hours stretches into days鈥攏ot because the decision is complex, but because the data is.

With real-time, consistent workforce information, leaders can act faster and with greater confidence in their decisions. More importantly, unified data allows AI to move beyond reactive reporting to deliver proactive, decision-ready intelligence.

Most payroll errors aren鈥檛 human鈥攖hey鈥檙e structural

Disconnected systems don鈥檛 just slow work; they also increase errors.

When employee data, time records, and payroll information live in different places, every handoff becomes an opportunity for mistakes. Manual reconciliation and corrective actions become routine, especially during high-pressure cycles like payroll close.

Organizations with unified platforms see a clear shift. Payroll error rates drop by 64% and payroll cycles are completed 44% faster by eliminating data gaps and automating validation across connected processes.

This is where AI begins to shift from reactive to preventative. With unified data, AI can identify anomalies before payroll runs, flag potential compliance risks, and continuously learn from patterns across the organization. Instead of fixing errors after the fact, HR and payroll teams can prevent them altogether.

That structural shift changes the nature of work for HR and payroll teams. Payroll teams saw a 21% productivity increase, while HR teams improved productivity by 14%, as time previously spent tracking down discrepancies, correcting entries, and responding to escalations was redirected toward oversight, compliance, and continuous improvement.

Fragmentation quietly erodes trust and limits AI adoption

When systems are fragmented, trust erodes quietly. Employees lose confidence when pay errors occur or self-service tools don鈥檛 reflect their reality. Managers hesitate to act when dashboards conflict. HR teams become intermediaries between systems rather than strategic partners to the business.

Integrated HR, time, and payroll systems reverse this dynamic. Employees gain easier access to self-service tools, with 28% more employees able to directly access HR and time entry platforms. Managers benefit from real-time visibility into approvals and team data. And HR teams regain credibility as the source of accurate, timely workforce information.

Over time, this trust compounds. When people trust the system, they use it. Increased usage improves data quality, and better data strengthens decision-making.

This foundation becomes even more important as organizations scale AI across HR. Employees and managers are far more likely to rely on AI-driven recommendations鈥攚hether for career growth, scheduling, or compensation鈥攚hen they trust the underlying data. Without that trust, even the most advanced AI capabilities remain underutilized.

Fragmentation doesn鈥檛 just slow execution鈥攊t narrows what leaders believe is possible, forcing decisions to be shaped by system constraints rather than business needs.

The cost of standing still

The cost of fragmentation isn鈥檛 just operational; it鈥檚 financial, and it compounds over time.

Across organizations studied, the average annual quantified benefit totaled US$649,400 per 1,000 employees supported, driven by productivity gains, reduced errors, faster cycles, and better business decisions. Over three years,organizations achieved a 284% return on investment, with a payback period of approximately 15 months.

Beyond these quantified gains, there is a growing competitive gap. Organizations operating on unified platforms are not only more efficient, but they are also better positioned to embed AI across the entire employee lifecycle, from hiring and onboarding to development and workforce planning. Those still operating with disconnected systems risk falling behind鈥攏ot just operationally, but strategically.

The real risk isn鈥檛 innovation

Innovation draws attention because it鈥檚 new, visible, and often disruptive. Fragmentation, by contrast, builds quietly in the background until it starts to limit how the organization operates. But as organizations ask HR to deliver more鈥攂etter insights, faster planning, stronger compliance, and improved employee experiences鈥攖he limits of disconnected systems become harder to ignore.

Modern HR outcomes don鈥檛 come from layering new tools on top of outdated foundations. They come from reducing complexity, unifying data, and creating consistency across the most essential people processes. This is where platforms like 麻豆原创 SuccessFactors are evolving鈥攏ot just to unify core HR, time, and payroll, but to embed AI directly into the flow of work. By combining a trusted data foundation with AI-driven insights and automation, organizations can move from reactive operations to predictive, insight-led workforce management.

The question isn鈥檛 whether organizations can afford to modernize HR. It鈥檚 whether they can afford to limit the impact of AI by building on fragmented foundations.

AI doesn鈥檛 transform HR on its own; it amplifies what鈥檚 already there. And without a unified, trusted core, even the most advanced AI will struggle to deliver on its promise.

Learn how leading organizations are reducing fragmentation and building a strong foundation for AI by unifying core HR, time, and payroll with .

*

Lara Albert is chief marketing officer for 麻豆原创 SuccessFactors.

The IDC MarketScape for Worldwide Talent Intelligence evaluates vendors using the IDC MarketScape model, which incorporates quantitative and qualitative factors to assess vendors’ current capabilities and future road maps for delivering value to customers seeking talent intelligence. According to the report, 麻豆原创 was recognized for strengths in 鈥渦nified and integrated skills framework, embedded AI and analytics, and an open data ecosystem.鈥�

Chasing innovation: powering the skills-based enterprise

At 麻豆原创, we have made consistent and strategic investments in skills, talent intelligence, and AI-driven workforce planning.

The talent intelligence hub is a unified skills framework embedded across the entire . It empowers HR with an AI-driven, consistent skills foundation to help optimize talent processes, enrich personalized employee learning experiences, and accelerate skills development鈥攅nabling organizations to build an agile, future-ready workforce.

Building on this foundation, skills and intelligence capabilities can be leveraged across multiple product areas. helps transform career growth, internal mobility, and success into a single, AI-powered, skills-based solution, helping to give leaders clear visibility into workforce capabilities while guiding employees to personalized opportunities, so you can build, retain, and deploy the talent your strategy needs to win. (generally available in 1H 2026) can enable optimized shift planning in manufacturing and production by helping to ensure the right people with the right skills are in the right place at the right time to help prevent the costly impacts of understaffing or overstaffing.  And the can bring together people, skills, and business data, from 麻豆原创 SuccessFactors solutions and beyond, into actionable insights that help leaders make more informed people and business decisions.

We are also accelerating innovation with new Joule Agents to help automate repetitive tasks, guide employees with real-time, context-aware support, and enable accuracy across core HR processes, so that HR can focus on strategic people initiatives. The , now generally available, and the upcoming Career and Talent Development and People Intelligence Agents (both planned for 1H 2026) will deliver AI capabilities to help manage performance reviews, compensation planning, skills distribution, retention, personalized development, and succession. And with 麻豆原创鈥檚 acquisition of SmartRecruiters, we are strengthening our talent acquisition capabilities to deliver an even more unified, intelligence-driven hiring experience.

These innovations help organizations close skills gaps and empower employees with meaningful, data-driven growth opportunities, helping them thrive in an ever-changing workplace.

Customer insights: real outcomes from skills transformation

Our customers say it best when it comes to the impact of our skills-based innovations.

• , a global business and technology partner, is building a skills engine to support the employee lifecycle. 鈥淪kills are at the core of our company, as they support both clients and employees. Our promise to 鈥榞et the future you want鈥� means thinking about future client needs and employee skills and career development. 麻豆原创 SuccessFactors HCM is key in our skills-first approach to our people experience transformation,鈥� Jihane Baciocchini, vice president and head of Talent Acquisition, Capgemini, said.
• , one of the world鈥檚 leading pump and water solutions companies, is utilizing the talent intelligence hub functionality of 麻豆原创 SuccessFactors solutions to create a single source of skills information, enabling it to connect people and business needs in new ways. 鈥淭here鈥檚 a consensus that what got us here won鈥檛 get us there: we need new skills and capabilities. And that鈥檚 where the talent intelligence hub in 麻豆原创 SuccessFactors solutions comes in. It鈥檚 helping us build one skills foundation that feeds into critical decisions on talent鈥攁nd transform skills into something we live and breathe every day,鈥� Mads Kidmose, head of HR Technology and Data Foundation, Grundfos Holding A/S, said.

What鈥檚 next

This is a critical moment for HR leaders, as talent intelligence platforms are transforming how organizations hire, develop, and retain their workforce. Looking ahead to 2026, our focus remains on expanding skills-based capabilities and delivering AI solutions that can empower every organization to grow with confidence and thrive.

搁别补诲听听谤别辫辞谤迟.

Lara Albert is chief marketing officer for 麻豆原创 SuccessFactors.

That鈥檚 why I鈥檓 super proud to share that 麻豆原创 has been named a Leader in .* This marks the second time 麻豆原创 has received this recognition, following our position as a Leader in the 2023 IDC MarketScape.**

We believe this distinction reflects the strength of 鈥攐ur entry in the MESCCN space鈥攁nd the trust placed in the solution by companies around the world. It鈥檚 a milestone that underscores our commitment to helping businesses navigate complexity and build more connected, intelligent supply chains.

A legacy of collaboration

麻豆原创 Business Network is the world鈥檚 largest B2B trading partner platform, supporting more than US$6.5 trillion in annual transactions. It can modernize how procurement and supply chain processes connect across companies, helping build stronger, more resilient supply chains and deliver on the customer promise.

The network traces its roots back to the Ariba Supplier Network, founded in 1996. Over the years, it has evolved to support a broad range of supply chain processes. In 2021, we unified our capabilities under the 麻豆原创 Business Network brand, bringing together logistics, asset management, finance, sustainability, and talent-based networks into a single, comprehensive platform.

Today, millions of companies across 190 countries rely on 麻豆原创 Business Network to digitalize transactions, share information, and discover trading partners. By leveraging AI and configurable business rules, the network helps close break points between buyers and suppliers鈥攅nabling greater visibility, operational efficiency, and compliance across the supply chain.

What the IDC MarketScape recognized

According to the IDC MarketScape, 麻豆原创 Business Network鈥檚 positioning as a Leader is supported by several competitive strengths:

• Comprehensive product features and road map: 麻豆原创 Business Network offers an extensive range of features and functionality, covering all major B2B collaboration categories, including indirect and direct materials, MRO, logistics, finance, services, and sustainability. The network’s robust future road map enables continuous innovation, empowering businesses to stay ahead in a dynamic landscape.
• Seamless integration and extensibility: The network demonstrates capabilities in integration, connecting 麻豆原创 ERP, procurement, and supply chain modules while extending to other ERPs, customer applications, and cutting-edge technologies such as machine learning, AI, and blockchain.
• Global reach and real-time collaboration: 麻豆原创 Business Network enables trading partners to collaborate in real time across the globe across a wide breadth of business processes.
• Automation through configurable business rules: 麻豆原创 Business Network empowers businesses to automate essential processes by working to define and customize rules tailored to their specific needs. These configurable rules can streamline workflows, enforce compliance, and boost operational efficiency, reducing manual intervention.
• Robust foundation and ecosystem: 麻豆原创 Business Technology Platform (麻豆原创 BTP), combined with the broader 麻豆原创 ecosystem, can provide a scalable and extensible secure foundation for seamless integration across procurement, supply chain, and finance processes.

We believe these strengths, as recognized by the IDC MarketScape, reinforce the value 麻豆原创 delivers to organizations seeking to extend their business processes across the entire value chain.

Continuing to innovate on 麻豆原创 Business Network

We believe this recognition by the IDC MarketScape reflects not only the strength of 麻豆原创 today but also our commitment to ongoing innovation. We鈥檙e continuously enhancing the network to help companies collaborate more effectively, respond faster to change, and unlock new sources of value across their supply chains.

At 麻豆原创 Connect, we shared how 麻豆原创 Business Network is evolving to meet the demands of increasingly dynamic and interconnected business environments. Built on 麻豆原创 Business Technology Platform, the network now offers a scalable data foundation, seamless integration with 麻豆原创 Cloud ERP capabilities and third-party systems, and enhanced workflow customization through 麻豆原创 Build solutions. This has enabled many innovative initiatives to incorporate Joule across the network, reimagining analytics, automation, and approvals with intelligent capabilities that will be continuously released starting in 2026. 

We鈥檙e also further expanding integration with 麻豆原创 Cloud ERP, 麻豆原创 Ariba solutions, 麻豆原创 Fieldglass solutions, and 麻豆原创 Transportation Management to support end-to-end value streams. These enhancements can help streamline supplier onboarding, accelerate issue resolution, and improve sustainability tracking, empowering businesses to operate with greater agility and confidence.

Empowering businesses to realize the full value of collaboration

As multi-enterprise collaboration continues to evolve, we see tremendous opportunity to help organizations unlock new levels of agility, visibility, and efficiency. At 麻豆原创, we鈥檙e focused on making this journey as seamless and rewarding as possible.

Across industries, customers are already seeing the impact. , a leading aerospace manufacturer, is using 麻豆原创 Business Network Supply Chain Collaboration to improve visibility and responsiveness across its supplier ecosystem. Similarly, , one of the world鈥檚 largest aircraft manufacturers, is leveraging 麻豆原创 Business Network to streamline procurement and supply chain processes, enhancing operational agility and supplier engagement.

We鈥檙e investing in education, enablement, and intuitive user experiences to support companies as they expand their collaborative networks. Whether you鈥檙e a manufacturer, services provider, or supplier, our goal is to empower you to connect, collaborate, and grow with confidence鈥攍everaging the full potential of 麻豆原创 Business Network to help drive strategic outcomes across your value chain.

A strategic choice for the future

If you鈥檙e looking for a partner that offers both a robust multi-enterprise network and deep supply chain and procurement capabilities, 麻豆原创 is the clear choice. Our unmatched integration with core 麻豆原创 and non-麻豆原创 applications, combined with our strategic vision and global reach, makes us uniquely positioned to support your transformation.

As I shared in my recent article, we鈥檙e entering a new era of supply chain management鈥攐ne defined by connected ecosystems, intelligent automation, and sustainable growth. 麻豆原创 Business Network is at the heart of this transformation, helping businesses turn complexity into opportunity.

To our customers, partners, and the entire 麻豆原创 community, thank you for your trust and collaboration. We believe this recognition from the IDC MarketScape is a shared achievement, and we鈥檙e excited to continue building the future of supply chain commerce together.

To learn more, visit  and read the IDC MarketScape excerpt .

Dominik Metzger is president and chief product officer for 麻豆原创 Supply Chain Management.

*Source: , November 2025, IDC #US53010225.
**Source: IDC MarketScape: Worldwide Multi-Enterprise Supply Chain Commerce Network 2023 Vendor Assessment, December 2023, IDC #US49948423.

The IDC MarketScape vendor analysis model is designed to provide an overview of the competitive fitness of technology and suppliers in a given market. The research methodology utilizes a rigorous scoring methodology based on both qualitative and quantitative criteria that results in a single graphical illustration of each supplier鈥檚 position within a given market. The Capabilities score measures supplier product, go-to-market and business execution in the short-term. The Strategy score measures alignment of supplier strategies with customer requirements in a three to five year timeframe. Supplier market share is represented by the size of the icons.

According to the IDC MarketScape, 鈥淎I-enabled tools are revolutionizing field service management, transforming reactive operations into predictive excellence.鈥�

麻豆原创 was recognized for the following strengths:

• End-to-end field service management offering as part of the full enterprise suite: 麻豆原创 Field Service Management is a fully integrated component of the 麻豆原创 Business Suite, enabling end-to-end business process execution across planning, logistics, operations, finance, and customer service. It connects seamlessly with core 麻豆原创 solutions such as 麻豆原创 S/4HANA, customer experience, asset management, and supply chain management, ensuring that service delivery is fully aligned with enterprise-wide processes. This deep integration eliminates silos, enables real-time collaboration across departments, and supports consistent, efficient service execution across the entire value chain.
• AI innovations and generative AI capabilities: 麻豆原创 Field Service Management is infused with AI and generative AI to simplify and accelerate service delivery. 麻豆原创 is able to support generative summaries of equipment history, work orders, and past service activities. 麻豆原创 has established an embedded AI copilot for field service that enables users to execute commands, automate actions, and retrieve context-aware insights using conversational language with the benefit of boosting productivity and responsiveness across the service life cycle. 麻豆原创 also has a robust auto-scheduling engine designed for complex, high-volume service operations.

Commitment to continuous innovation

Field service organizations face growing complexity, workforce shortages, and rising customer expectations that demand smarter, faster, and more connected service delivery. 麻豆原创 continues to lead the market by integrating AI-driven insights, intelligent automation, and end-to-end connectivity across its portfolio.

麻豆原创 remains focused on enabling customers to:

• Boost technician and dispatcher productivity
• Drive customer-centric and revenue enabling operations
• Reduce operational costs and accelerate complex workflows via intelligent automation and AI
• Provide a connected and extensible platform for field service

麻豆原创 is proud to be recognized by the IDC MarketScape as a Leader in AI-enabled field service management. We remain committed to helping our customers run their service operations smarter, safer, and faster 鈥� combining data, applications, and AI to deliver measurable business outcomes and exceptional customer experiences.

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Ryan Jones is product marketing manager for Operate and Service at 麻豆原创.

*Doc #US52967825e, September 2025

A trusted data foundation is critical in the age of AI. But in a , 55 percent cited poor data quality as their biggest challenge. And nearly half struggle to harmonize data across multiple ecosystems.

offers organizations a fully managed SaaS solution that unifies and governs 麻豆原创 data while seamlessly connects with third-party data. This data platform gives organizations the tools they need to make even more impactful decisions and insights across all lines of business.

After only eight months in the market, leading analyst firms have given 麻豆原创 Business Data Cloud high marks for its analytics and BI solutions, primarily .

麻豆原创 recognized as a Leader in the IDC MarketScape: Worldwide Business Intelligence and Analytics Platforms 2025 Vendor Assessment

IDC MarketScape provides in-depth quantitative and qualitative technology market assessments. The evaluation highlights the most influential factors for technology buyers that want to introduce, modernize, or replace business intelligence and analytics tools within their organization.

“Organizations are constantly striving to engage in data-driven decisions,” said Megha Kumar, research vice president, Analytics and AI, IDC. “This need for insights across the board puts pressure on data and analytics teams. This will result in organizations seeking capabilities around automation, GenAI, and agentic AI features within their business intelligence and analytics platform. It is also important that these insights are available in the flow of work to allow for improved collaboration and decision velocity.”

IDC MarketScape recognizes 麻豆原创 as a Leader for the following strengths:

• Focused on integrating data from 麻豆原创 and non-麻豆原创 sources and enabling customers to engage in analytics, planning, and AI in a single environment
• Solution designed to support both technical and nontechnical users, with self-service analytics, ad hoc data exploration, and embedded analytics experiences within business applications
• Features such as zero-copy data integration and focused on expanding the ecosystem beyond traditional 麻豆原创 data sources

Read an .

麻豆原创 named a Market Leader in BARC Score Enterprise BI & Analytics Platforms, 2025

The BARC Score report assesses solutions that fulfill a broad set of BI and analytics needs. BARC named 麻豆原创 a Market Leader, citing the following benefits:

• Integrated business-user-oriented solution for planning and analytics — with embedded functionality for augmented analytics and application design
• Smart features and natural language generation functions help users to dig deep into data sets quickly by surfacing trends and outliers automatically
• Exclusive connectivity, live access, embedded analytics, and prebuilt content available for 麻豆原创 sources and applications speed up implementation and help to gain insights from these systems
• Capabilities to govern master data and align KPIs across an organization
• Flexible options for product usage with multi-tenant or private tenant options for deployments in the public cloud on AWS, Azure, Alibaba, and GCP

Read .

This recognition from both the IDC MarketScape and BARC reinforces the pivotal role of 麻豆原创 Business Data Cloud in empowering organizations to become truly data-driven.

By providing a unified, intelligent, and scalable platform that fuels business AI, 麻豆原创 continues to set the standard for modern data and analytics, ensuring customers can derive trusted insights and drive decisive actions in an increasingly complex business landscape.

Dan Yu is chief marketing officer for 麻豆原创 Business Data Cloud at 麻豆原创.

We believe this recognition is testament to 麻豆原创鈥檚 long-term vision of integrating all components required for strategic, continuous business process improvement and innovation.

According to the IDC MarketScape, 鈥淏usiness automation technologies have evolved from fragmented solutions into comprehensive business automation platforms (BAPs). These platforms enable enterprises to address diverse process improvement needs through a single system supporting multiple integrated automation technologies.鈥�

Bringing together process analytics from 麻豆原创 Signavio, user guidance from WalkMe, process integration and automation technology from 麻豆原创 Business Technology Platform, and the latest Joule Agents allows organizations to significantly accelerate automation initiatives.

IDC MarketScape vendor analysis model is designed to provide an overview of the competitive fitness of ICT suppliers in a given market.鈥� The research methodology utilizes a rigorous scoring methodology based on both qualitative and quantitative criteria that results in a single graphical illustration of each vendor鈥檚 position within a given market. The Capabilities score measures vendor product, go-to-market and business execution in the short-term. The Strategy score measures alignment of vendor strategies with customer requirements in a 3-5-year timeframe. Vendor market share is represented by the size of the circles. Vendor year-over-year growth rate relative to the given market is indicated by a plus, neutral or minus next to the vendor name.

Continuous business automation

Continuous business automation is at the heart of every commercial IT deployment, as it allows companies to simultaneously scale their operations while reducing costs.

But when business applications are augmented with disparate automation technologies 鈥� such as standalone AI agent frameworks, workflow systems, integration brokers, rules engines, and process mining tools 鈥� they can become fragmented and lack business context. This approach also often requires large amounts of data to be copied outside of the business applications, which increases latency, operational costs, and the risk for expensive data quality issues.

The framework provided by enterprise automation with 麻豆原创 overcomes these issues by adding an integrated business automation toolset closely linked with 麻豆原创 Business Suite.

麻豆原创 Integration Suite helps ensure seamless data flow between 麻豆原创 and non-麻豆原创 applications to and from standardized services (APIs) and events. Using these services and events, 麻豆原创 Build then allows orchestration of process flows to implement new automations or adapt existing ones. Then, 麻豆原创 Signavio enables end-to-end process analytics and optimization with process mining and insights, providing improvement recommendations directly into 麻豆原创 Build automations. On top, autonomous, AI-powered Joule Agents can then use these automations as 鈥渟kills,鈥� which allows them to execute standardized business activities. Additionally, users can be guided through complex interactions by WalkMe overlays while feeding back user journey insights into the process improvement cycle.

Customer success across industries

Thousands of organizations across geographies and industries rely on automation solutions from 麻豆原创 to optimize their business processes across lines of business. Here are a few:

• offers a whole universe of hobbies and interests to a worldwide audience. But long before it gets collections and build-up models to customers, the company must first process its invoices with suppliers. Using 麻豆原创 process automation solutions, De Agostini now manages to process more than 90 percent of its unstructured invoices, paper or PDF, automatically.
• is a leading provider of aircraft maintenance, repair, overhaul, and modification services for commercial, VIP, and special-mission aircraft. As part of its digital road map, the company wanted to increase automation in the material logistics process for defective parts. 麻豆原创 process automation solutions are used to coordinate component repair logistics across multiple IT systems, enabling an increase in transaction volume by more than 40 percent.
• believes it has a key role to play in providing secure access to affordable energy, supporting a vibrant Canadian economy, and improving environmental performance. Process automation solutions from 麻豆原创 are used to improve automation of intercompany tax processes (ICT) and vendor invoice processing, leading to a 98 percent reduction in the time needed to reconcile ICT postings.

IDC MarketScape assessment

Business automation technology is advancing in big steps and enables companies to address an ever-increasing scale and complexity of automation projects. Learn more about the future of business automation from Maureen Fleming, program vice president of Worldwide Intelligent Process Automation Market Research and Advisory Service at IDC . .

Bharat Sandhu is chief marketing officer for 麻豆原创 Business Technology Platform at 麻豆原创.

In today鈥檚 fast-changing world of work, hiring the right talent has never been more critical鈥攐r complex. HR and talent acquisition leaders are under growing pressure to deliver fast results, navigate rising uncertainty, and keep up with rapidly evolving skills needs in their business.

According to the World Economic Forum鈥檚 , 63% of employers cite skills gaps in the labor market as the primary barrier to business transformation, while 86% expect AI to significantly transform their business over the next five years. The study also reports that talent availability is declining, making it harder for organizations to find the right talent with the right capabilities needed for the future. At the same time, organizations are rethinking their approaches to hiring, embracing AI and moving toward more agile, skills-based strategies to compete for talent in a dynamic and evolving job market. 

That鈥檚 why selecting the right technology partner matters now more than ever. Organizations need a solution that can help them stay ahead of change, drive smarter hiring, and fuel growth and long-term business success. 鈥淭alent acquisition priorities are changing, leading to evolving concentrations and points of entry in an increasingly diversifying vendor space in the market,鈥� says Zachary Chertok, senior research manager, Employee Experience at IDC. 鈥淚ncreased pressures to reduce the time to place qualified talent in roles that fill persistent and evolving skills gaps are leading talent acquisition buyers to rethink their approaches to hiring and the tools that support them.鈥�

麻豆原创 SuccessFactors is proud to be named a Leader in the . 麻豆原创 SuccessFactors solutions can empower organizations of all sizes to address the ever-changing challenges of hiring in today鈥檚 complex, skills-driven world of work.

The report analyzes the expansive talent acquisition ecosystem, evaluating 22 vendors for user experience, native solution capabilities, future development pipelines, and company criteria, including size, scope, geographic reach, and future growth targets. We believe 麻豆原创 SuccessFactors鈥� position as a Leader reflects visionary product strategy, continuous innovation, comprehensive solution functionality, and demonstrated customer value and satisfaction. The IDC MarketScape states, 鈥溌槎乖� SuccessFactors Recruiting is part of the 麻豆原创 SuccessFactors HCM suite and provides AI-enabled tools, resources, and services to support recruiters and talent teams to source and align talent to their best-fit connection points within the organization.鈥� Highlighting 麻豆原创 SuccessFactors鈥� strengths, the report mentions, 鈥溌槎乖� SuccessFactors customers find that the solution provides them with deep insights drawn from across the existing and modeled workforce. 麻豆原创 SuccessFactors鈥� AI and analytical capabilities support clients to tie candidate-centric hiring practices into the evolving and modeled skilling and position needs of the organization.鈥�

Helping companies hire smarter and faster

Hiring today isn鈥檛 just about filling open roles. It鈥檚 about building strong talent pipelines, finding people with the right skills and potential, creating exceptional candidate experiences, and aligning every hire to overall HR and business goals. and offer comprehensive, AI-enabled solutions that can simplify global hiring to help organizations attract, engage, and hire top talent with the right skills needed today and in the future.

The IDC MarketScape notes, 鈥溌槎乖� SuccessFactors Recruiting helps recruiters maintain fluid and flexible organizational talent pipelines that retain and progressively match high-performing talent to where they are best fit within the evolving organization.鈥� The report continues, 鈥淥verall, recruiters and talent acquisition teams find that 麻豆原创 SuccessFactors鈥� recruiting and talent acquisition capabilities are feature rich, support dynamic and evolving compliance and sourcing needs, and support custom and AI-informed workflows and candidate progression.鈥� 麻豆原创 SuccessFactors solutions can enable organizations to accelerate hiring with AI-enabled talent acquisition capabilities, including AI-enhanced job descriptions, AI-assisted applicant screening, AI-recommended interview questions, AI-driven skills-based job recommendations, AI-assisted onboarding and offboarding, AI-assisted writing, and AI-driven interview summarization.

Adopting the right AI-enabled talent acquisition strategy is what puts innovative businesses ahead. , a large and diversified holding company in Brunei turned to 麻豆原创 SuccessFactors solutions to transform HR鈥檚 impact on its business, increasing productivity and efficiency to over 30 subsidiaries across 14 industries. 鈥淲ith 麻豆原创 Business AI technology embedded in 麻豆原创 SuccessFactors solutions, we鈥檝e seen significant benefits such as reducing our overall recruitment time from months to weeks. The AI features have streamlined processes for generating and updating job descriptions and creating competency-based interview questions, making our recruitment process more efficient and standardized,鈥� shares Salehin Basir, human capital development manager at Darussalam Assets. The company has seen significant benefits, such as four-times more efficient hiring processes, a 75% reduction in recruitment time, and deeper insights into important HR metrics that improve data-driven decision-making and reduce bottlenecks.

Powering a skills-based, AI-driven talent strategy

With a talent landscape defined by continuous change, the future of hiring relies on taking a skills-based approach to identifying, securing, and growing the right talent. The reports that 70% of organizations plan to hire for emerging, in-demand skills, while 51% intend to reskill or upskill existing employees to fill growing skills needs. Whether an organization is focused on developing talent from within or bringing in new capabilities to keep their business ahead, 麻豆原创 SuccessFactors solutions can help talent teams stay agile, efficient, and aligned to business needs.

According to trusted HCM Industry Analyst Josh Bersin鈥檚 , talent acquisition leaders state a growing priority to implement skills throughout their talent functions and strategies鈥攆or both hiring and internal mobility. The factbook shares, 鈥淎I plays a key role in deploying skills in a scalable and sustainable way, particularly as in-demand and job-specific skills are constantly changing. It can help match skills to jobs, identify skill adjacencies, pinpoint where talent with specific skills is located, uncover learning opportunities, and more.鈥�

Our latest finds growing workforce confidence around the potential value of AI, with 70% of managers agreeing that using AI technology for skills-based decision-making would be somewhat or very valuable, and an overwhelming majority of employees () feeling positively about skills-based decision-making. The IDC MarketScape highlights how 麻豆原创 SuccessFactors users can quickly see value from implementing skills-based hiring strategies, noting: 鈥淪implified application processes help candidates apply from any device and leverage AI to parse skills from their resumes to match those with the company鈥檚 evolving skills architecture and talent intelligence.鈥�

Bringing these insights to life, is a powerful example of how leading organizations are building skills-based talent strategies ready for the future. Capgemini, a global business and technology partner with 340,000 employees across more than 50 countries turned to 麻豆原创 SuccessFactors solutions when looking for an HR infrastructure that would allow it to attract, retain, and grow market-leading skills. Capgemini built a skills engine to support the moments that matter across the employee lifecycle, including recruitment, onboarding, talent management, compensation and rewards, learning, and succession management. The company is implementing 麻豆原创 SuccessFactors HCM to enable skills-based people management and deliver a highly engaging people experience.

Going beyond talent acquisition, 麻豆原创 SuccessFactors solutions help align hiring to overall HR strategies, with connected, unified ; a single skills foundation; AI-enabled talent intelligence; and advanced, cross-suite capabilities. The IDC MarketScape notes, 鈥溌槎乖� SuccessFactors Recruiting is a natural extension of the 麻豆原创 SuccessFactors environment that gives companies a fully integrated platform for insights-driven, end-to-end candidate and employee lifecycle management.鈥� The assessment further notes, 鈥淭alent acquisition teams can benefit from deep continuous workforce planning insights that guide for and optimize the balance between internal mobility and external hiring for a higher efficacy in talent placement.鈥�

As we look toward the future, organizations that embrace skills-based talent strategies and AI-driven talent acquisition will be best positioned to adapt, grow, and lead in an ever-changing world of work. Learn more about why we were named a Leader in the and discover more about and .

Sales organizations today are under pressure to hit ambitious targets while navigating constant market change. As the IDC MarketScape report notes, 鈥淎ccording to IDC鈥檚 October 2024听Worldwide C-Suite Tech听Survey,听39% of C-suite sales leaders identified SPM as their top technology initiative for the coming year (i.e., 2025).鈥�

A modern SPM solution is not just about compensation; it鈥檚 about real-time visibility, accurate forecasting, and strategic sales planning.

help businesses automate and streamline everything from incentive compensation and quota planning to territory management and AI-powered forecasting. By integrating sales data across systems and surfacing it through real-time dashboards and predictive insights, 麻豆原创 helps organizations optimize sales operations and boost performance 鈥� without spreadsheets or manual workarounds.

Why 麻豆原创 was named a Leader

The IDC MarketScape noted the following strengths for 麻豆原创:

• 鈥淐辞尘辫谤别丑别苍蝉颈惫别.听麻豆原创鈥檚 sales performance management software offers a comprehensive suite of tools for optimizing sales processes and driving revenue growth. Key strengths include seamless integration with other 麻豆原创 systems, providing a unified platform for sales data and operations. 麻豆原创鈥檚 broad product portfolio and robust integration capabilities also enhance its end-to-end performance management capabilities and its market reach.鈥�
• 鈥淚ndustry expertise.听麻豆原创 brings deep industry expertise to sales performance management, leveraging decades of experience across diverse sectors. Its solutions are tailored to meet the unique compensation challenges of highly regulated and complicated industries such as manufacturing, healthcare, and financial services.鈥�

IDC MarketScape vendor analysis model is designed to provide an overview of the competitive fitness of ICT suppliers in a given market.听 The research methodology utilizes a rigorous scoring methodology based on both qualitative and quantitative criteria that results in a single graphical illustration of each vendor鈥檚 position within a given market. The Capabilities score measures vendor product, go-to-market and business execution in the short-term. The Strategy score measures alignment of vendor strategies with customer requirements in a 3-5-year timeframe. Vendor market share is represented by the size of the circles. Vendor year-over-year growth rate relative to the given market is indicated by a plus, neutral or minus next to the vendor name.

Supporting sellers and strategy, together

SPM solutions from 麻豆原创 support both sales leaders, with the tools to drive strategy and planning, and sales reps, by increasing trust, transparency, and motivation. From automated payouts to real-time quota tracking and intuitive performance dashboards, the solutions enable sellers to focus more on what they do best: selling.

Seeing the impact of sales performance management

Customers globally and across industries are modernizing their sales operations and driving better outcomes with SPM solutions from 麻豆原创.

Kyndryl, one of the world鈥檚 largest IT infrastructure services providers, recently adopted SPM solutions to replace manual, spreadsheet-based processes. With the implementation, the company has accelerated compensation cycles, improved transparency for sales reps, and streamlined its global operations.

, the largest dental support organization in the U.S., turned to 麻豆原创 to consolidate its compensation systems as it rapidly scaled. With SPM solutions, Heartland has gained improved accuracy, faster payouts, and greater agility in managing complex sales incentives across a growing network.

Looking ahead

As the sales performance management market rapidly evolves, 麻豆原创 is committed to continuously innovating in areas like AI, scenario modeling, and sales forecasting so customers can stay ahead of the curve鈥攁nd ahead of their quotas.

Read the and learn more about .

Rob Hartsough is general manager and senior vice president of 麻豆原创 Sales Performance Management at 麻豆原创.

*Doc #US52419925, February 2025

New research from IDC shows how 麻豆原创 Business Network can speed up product and order delivery, accelerate go-to-market speed, and deliver significant ROI to drive procurement success.

In today鈥檚 interconnected business landscape, procurement and supply chain management have evolved from back-office functions to strategic drivers of success. As organizations seek to build resilient, efficient, customer-centric supply chains, the adoption of innovative technologies becomes crucial. Enter 麻豆原创 Business Network鈥攁 game-changing platform that鈥檚 revolutionizing how companies procure products and services and manage their end-to-end supply chains.

A recent IDC white paper, sponsored by 麻豆原创, titled 鈥�,鈥� reveals the remarkable impact of 麻豆原创 Business Network on buyer organizations. The findings, based on in-depth interviews with existing customers across various industries, showcase the impressive improvements in efficiency, cost savings, and revenue growth. Let鈥檚 delve into the transformative power of this technology and how it鈥檚 reshaping the procurement landscape.

Accelerating revenue growth through agility and transparency

When organizations can better monitor and share global trend data across teams, they can respond to market demands quicker and accelerate their go-to-market strategy. According to the research, 麻豆原创 Business Network empowered these organizations to:

• Launch products and services 30% faster than before
• Monitor global trends and redirect stock to high-demand areas with agility
• Share real-time data and analytics across teams for quicker market responses

The result? An average annual revenue gain of $66 million, or $1.2 million per 100 trading partners. This impressive growth contributes to an average three-year ROI of 404% for organizations using 麻豆原创 Business Network, with a payback period of just 14 months.

Maximizing efficiency from partner onboarding to order processing

Global supply chain success relies on making repetitive, but essential, tasks as efficient as possible. The respondents indicated that 麻豆原创 Business Network delivered substantial improvements in this area:

• Partner onboarding time reduced by 70% (from 54 days to 16 days)
• Invoice processing time cut by 59% (from 16.3 days to 6.7 days)
• Percentage of invoices processed without exception increased from 64% to 89%
• 60% reduction in full-time equivalents (FTEs) responsible for invoice-related processes

These efficiency gains were particularly significant given that procurement team sizes have remained steady despite increased focus on business strategy and execution. By automating repetitive tasks and providing real-time data for informed decision-making, 麻豆原创 Business Network freed up team members to focus on strategic initiatives.

Similar effects were felt in procurement and supply chain planning, where respondents reported the number of FTEs necessary for these activities decreased by 19% and 47%, respectively.

Realizing millions in total cost savings

麻豆原创 Business Network provides capabilities to help streamline operations, reduce manual interventions, and optimize resource allocation across various functions. The result, as found through the research, was significant cost savings across departments for interviewed companies.

• IT maintenance: Average annual savings of $6.59 million
• Warehouse and logistics: Cost reductions totaling approximately $6.5 million annually
• Inventory management: Optimized stock levels, with one pharmaceutical respondent reducing on-hand safety stock by 50%

In total, respondents experienced average annual cost savings of $13.58 million through reduced operational costs and improved efficiency.

Streamlining operations for enhanced performance

The impact of 麻豆原创 Business Network on operational efficiency was truly impressive:

• Unified IT infrastructure: Elimination of multiple systems, leading to streamlined operations
• Enhanced supplier collaboration: Freeing up team members for strategic tasks
• Improved order tracking and shipment utilization
• Better demand forecasting and stock management

Real-world success

The transformative power of 麻豆原创 Business Network is best illustrated through the experiences of its users. One pharmaceutical company reduced its on-hand safety stock by half, while others reported significant improvements in transportation processes and demand forecasting.

These success stories underscore the network鈥檚 ability to deliver tangible benefits across various industries and business functions. Real-time data and analytics helped companies respond to shifting market demands and capitalize on new opportunities, allowing organizations to launch products and services and get to market on average 30% faster than they did previously.

The findings from the IDC white paper paint a compelling picture of the potential of 麻豆原创 Business Network to revolutionize procurement and supply chain management. By enabling faster go-to-market strategies, improving operational efficiency, and delivering substantial cost savings, the network is helping organizations thrive in an increasingly complex business environment.

As we look to the future, it鈥檚 clear that platforms like 麻豆原创 Business Network will play a crucial role in shaping the next generation of procurement and supply chain excellence. Organizations that embrace this technology stand to gain a significant competitive advantage, driving growth and innovation in ways previously unimaginable.

Next steps

Ready to explore the potential impact of 麻豆原创 Business Network on your organization? Here are some resources to help you get started:

• for an in-depth look at the findings.
• featuring representatives from 麻豆原创 and IDC discussing key findings from the business value study. 
• Try out developed by IDC for a personalized organizational assessment of the ROI 麻豆原创 Business Network could deliver for your company.

Stay tuned for upcoming insights that will highlight the benefits of 麻豆原创 Business Network specifically for suppliers, complementing the buyer-focused insights presented here. The future of procurement is bright, and 麻豆原创 Business Network is leading the way in unlocking procurement and supply chain management potential and driving business success.

Tony Harris is SVP and head of Marketing & Solutions for 麻豆原创 Business Network.

According to the IDC MarketScape, “The company鈥檚 ability to cover end-to-end operations and integrate planning within a core system comes ready to implement.” The report also noted that “麻豆原创鈥檚 size and scope is globally expansive, and the company鈥檚 client base in supply chain planning is extensive.”

Other key strengths recognized include:

• Analytics and dashboarding with both web-based and Excel-based interfaces
• Ready-to-implement and business-tested sets of algorithms across planning
  functions
• Synchronized planning integrating finance, supply chain planning, and execution
• AI and machine learning demand planning enabling what-if scenario modeling, demand sensing, analytics, new product introduction, and more
• Inventory optimization integrated with SIOP and S&OP processes

麻豆原创 was also positioned in the remaining supply chain planning vendor assessments:

• A Leader in the IDC MarketScape for Worldwide Supply Chain Planning for Process Industries 2024 Vendor Assessment
• A Leader in the IDC MarketScape for Worldwide Supply Chain Planning for Life Sciences Industries 2024 Vendor Assessment (doc #US51047123, November 2024)
• A Leader in the IDC MarketScape for Worldwide Supply Chain Planning for Distribution Industries 2024 Vendor Assessment
• A Leader in the IDC MarketScape for Worldwide Supply Chain Planning for Discrete Industries 2024 Vendor Assessment
• A Major Player in the IDC MarketScape for Worldwide Supply Chain Planning in Spare Parts/MRO 2024 Vendor Assessment (doc #US51541424, December 2024)

麻豆原创鈥檚 composable approach to providing planning solutions for its customers coupled with native integration between those composable elements and ERP systems allows companies to orchestrate their supply chain to help meet their specific needs. That same composability can allow companies to extend and expand their solutions at their own rate with minimal disruption to existing processes.

Native connectivity with 麻豆原创鈥檚 ERP and additional extended function applications can provide the data foundation for multiple artificial intelligence use cases. AI use spans advanced algorithmic machine learning, generative AI for analysis of complex structured and unstructured data, and, soon, agentic AI to analyze data, initiate actions, and ultimately recommend and execute planning decisions. Since supply chain orchestration requires multi-enterprise collaboration, 麻豆原创 helps provide trading partner connectivity through its best-in-class business network, which can not only connect trading partners for business transactions but also for end-to-end, collaborative, and continuously interactive planning processes.

Supply chain business needs to go far beyond distant promises of what could be and requires solutions that solve real problems today, leveraging the right technology in the right place for the right purpose. 麻豆原创鈥檚 strategy is to provide data, applications, and AI that help keep the business running while continually evaluating evolving technologies that can be practically applied.

麻豆原创 is delighted to be recognized by the IDC MarketScape in supply chain planning. We remain committed to being a trusted partner, providing reliable software solutions that help meet the evolving needs of our customers. We will continue to incorporate new and cutting-edge technologies where they offer clear business value, helping our customers to excel and be their very best.

Sources: IDC Marketscape: Worldwide Supply Chain Planning Overall 2024 Vendor Assessment, November 2024, IDC #US52694624e; IDC MarketScape: Worldwide Supply Chain Planning for Process Industries 2024 Vendor Assessment, October 2024, IDC #US51273023e; IDC MarketScape for Worldwide Supply Chain Planning for Distribution Industries 2024 Vendor Assessment, October 2024, IDC #US51272924e; IDC MarketScape for Worldwide Supply Chain Planning in Discrete Manufacturing 2024 Vendor Assessment, October 2024, IDC #US51272724e

Jay Foster is global product marketing director for Supply Chain Planning at 麻豆原创.

How can companies jump off that wheel and truly transform?

According to , the answer lies in starting with a content management platform that is accessible, integrated, and, above all, comprehensive. The paper highlights that this approach ignites digitalization outcomes that “enable efficiencies and higher quality as teams readily identify and obtain the information they need.”

Additional reported benefits include fast document migrations, streamlined invoice and finance-related operations, and effective regulatory compliance.

Digitalization Takes a New Turn

Resistance to digitalization is more than just an inconvenience; it鈥檚 a significant barrier to achieving the resilience, efficiency, and sustainability needed to stay competitive in a dynamic market. However, it is easy to be intimidated by the massive effort required to scan, consolidate, manage, govern, secure, and integrate a vast volume of information, documents, and content to achieve true business digitalization.

麻豆原创 enterprise content management (ECM) solutions by OpenText calm these fears, as demonstrated by IDC interviews with current 麻豆原创 customers. IDC calculates that organizations save an average of US$54,600 per 1 million documents stored in the solutions, totaling $9.29 million on average. These savings directly impact different departments, streamlining workflows and freeing up resources for more strategic tasks.

The key to this transformation lies in integrating business processes with ECM solutions to drive continuous, efficient, and error-free processes. This integration moves beyond merely digitizing paper-based information to actively using content to work, innovate, and create new content more effectively and with greater impact.

Take, for example, invoice management. Organizations can digitalize and automate the accounts payable process, enabling them to manage and accelerate invoice processing and comply with regional and global regulations. The capture of incoming business documents can also be modernized and automated to extract and process critical information from invoices and related documents, eliminating the need for manual intervention.

Quantitative Benefits of Digital Content Integration

The advantages of 麻豆原创 ECM solutions by OpenText extend beyond just financial operations. IDC found that businesses using these solutions achieve a 351% three-year ROI. This is primarily due to the fast and efficient handling of document-related tasks such as intake, processing, and auditing — all of which are critical components of ECM.

As a customer shared during the IDC study, one of the standout benefits is streamlined data management: 鈥淲e can now look at all types of data in one place with OpenText connected to 麻豆原创. It鈥檚 all about speed and efficiency of access by having one place to go instead of many, and the ability to take data governance seriously.鈥�

What do all these advantages mean to everyday business operations? Here鈥檚 what some of the surveyed customers shared.

35% Faster Document Migrations
Document migration is often one of the most challenging aspects of digital transformation, particularly when transitioning to a cloud ERP system such as the private and public editions of 麻豆原创 S/4HANA Cloud. However, by integrating ECM solutions with BPM strategies, organizations can experience a 35% reduction in migration time and a 53% boost in efficiency among employees required for the task.

This efficiency translates to lower costs and a smoother transition. As one customer said: 鈥淥ne of the most significant impacts has been the automation of invoice approvals, which has drastically reduced processing time and minimized human intervention.鈥�

$5.36 Million Saved in Invoicing and Accounts Payable
One of the most significant benefits of linking business processes with ECM is the reduction of errors, particularly in areas such as invoicing and accounts payable. Manual processes are prone to mistakes, leading to costly penalties and missed opportunities.

As an example, by using the AI and machine learning capabilities within the 麻豆原创 Information Capture Core application by OpenText to automate invoicing and accounts payable tasks, organizations reported a 37% increase in team efficiencies. In addition, they realized a $1.74 million savings in accounts payable process costs and an additional $5.36 million saved in total invoicing and accounts payable.

These findings suggest that incorporating ECM solutions into business strategies not only improves financial performance, but also enhances overall compliance. By providing secure, centralized access to documents, these solutions support remote work and collaboration, which are increasingly important in today鈥檚 globalized business environment. As a result, businesses can maintain high levels of productivity and compliance, regardless of where their employees are located.

25% Faster Payment on Vendor Invoices
Another benefit highlighted in the IDC research is the 25% acceleration of vendor payments, generating an annual savings of $1.08 million per organization. This acceleration in payment processing directly impacts cash flow, enabling companies to optimize working capital and potentially secure early-payment discounts, while reducing the risk of late-payment penalties.

As one customer from the IDC study noted, 鈥淭he AI and ML functionality integrated has revolutionized our invoicing operations. One of the most significant impacts has been the automation of invoice approvals, which has drastically reduced processing time and minimized human intervention.鈥�

The improvement in payment speed is driven by the automation and intelligent processing capabilities of 麻豆原创 ECM solutions by OpenText. By automating invoice data capture, extraction, and validation, these solutions eliminate bottlenecks and errors that typically slow down manual processing while enhancing accuracy and compliance.

The Full Potential of ECM Unlocked

The IDC research shows that integrating with business processes enabled by 麻豆原创 S/4HANA Cloud is essential for breaking free from manual processes and outdated systems. With significant ROI, faster document migrations, improved invoice processing, and quicker vendor payments, these solutions drive operational efficiency and financial performance.

Explore the calculated cost savings and business benefits of integrating BPM with 麻豆原创 enterprise content management solutions by OpenText in the *IDC White Paper, sponsored by 麻豆原创 and OpenText, 鈥�,鈥� doc #US52389824, July 2024.

.

Bil Khan is senior director of Global Partner Marketing at 麻豆原创.

*IDC Business Value White Paper, 鈥淭he Business Value of 麻豆原创 ECM Solutions by OpenText ,鈥� commissioned by 麻豆原创 and OpenText, IDC #US52389824, July 2024

If you missed out on the action, we unveiled the following cutting-edge innovations in our market-leading solutions:

• is our newest solution that helps automate procurement request creation and orchestrate routing and support across diverse procurement landscapes and complex workflows. It can connect different systems into one central location for procurement inquiries and status updates, so employees can adhere to your organization鈥檚 policies and comply with necessary regulations.
• 麻豆原创鈥檚 generative AI copilot  will be seamlessly integrated across 麻豆原创 Ariba solutions, 麻豆原创 Business Network, and 麻豆原创 Fieldglass solutions. Joule can enable users to manage their most important tasks quickly and accurately across all areas of 麻豆原创鈥檚 spend management portfolio.  
• The can empower suppliers to find new business, improve match potential, and build relationships with buyers using the network catalog. Available early next year, it includes听generative AI tools to help suppliers load their full suite of offerings into the network catalog faster and with enhanced product descriptions and summaries.听
• New can deliver next-level insights into your external workforce for reporting, analytics, and market insights all within 麻豆原创 Fieldglass.

Read this article from my colleague Manoj Swaminathan to learn more about our latest spend management and business network enhancements.

Leading brands such as Goldman Sachs, Kraft-Heinz, Thermo Fisher Scientific, Uber, and Warner Music Group joined us at the event to share how they revolutionized their spend management processes with our solutions. Check out to hear these stories and view breakout sessions, strategy talks, and solution deep dives. This free, virtual event is your opportunity to learn from 麻豆原创 experts, customers, and partners.

Thank You, IDC

As a leader in spend management software, 麻豆原创 is dedicated to helping our customers increase control and business resilience by comprehensively managing all sources of spend. Hard work pays off, as 麻豆原创 has retained the No.1 position for market share with 49.6% of 2023 market share for Travel and Expense Management Software, according to the . This is growth from our 2022 market share of 49.4%. 

Also exciting, 麻豆原创 has retained the No.1 position for market share for Procurement Applications according to the . IDC estimates that 麻豆原创 holds a 27.3% market share for 2023, maintaining the top spot ahead of the next six vendors combined.

Additionally, we鈥檙e honored to win two IDC SaaS CSAT awards for Accounts Payable and Contract Lifecycle Management. These awards recognize the leading software-as-a-service (SaaS) vendors in each application market, across 23 markets, that receive the highest customer satisfaction scores based on IDC’s SaaSPath Survey.

Our Customer Awards Reach New Heights

Every quarter, G2 highlights the top-rated solutions in the industry, chosen by the source that matters most: our customers. Q3 was our most successful quarter yet regarding G2 honors, with 麻豆原创 Ariba, 麻豆原创 Business Network, 麻豆原创 Concur, and 麻豆原创 Fieldglass bringing in a whopping 93 awards across multiple categories at the Fall 2024 G2 awards!

麻豆原创 was named a Leader in the following categories:

• is a G2 Fall 2024 Leader in Procure to Pay, Strategic Sourcing, and Supplier Relationship Management.
• is a G2 Fall 2024 Leader in Supply Chain Business Networks.
• is a G2 Fall 2024 Leader in Expense, Travel & Expense, and Invoicing.
• is a G2 Fall 2024 Leader in Vendor Management.

What鈥檚 more, 麻豆原创 Ariba, 麻豆原创 Concur, and 麻豆原创 Fieldglass have also won Buyer鈥檚 Choice awards from TrustRadius. Winners of a Buyer鈥檚 Choice award are determined by 75% of reviewers selecting a solution for best capabilities, best value for price, and best customer relationship.

We couldn鈥檛 be more grateful to our customers for partnering with us on their spend management transformation journeys, and we鈥檙e honored that the feeling is mutual!

Winning awards from our customers is awesome, but winning with customers is extra special. Last month, customer and 麻豆原创 Spend Connect Live in 2024 speaker Daniel Chapman of Warner Music won a in the Innovation in Sourcing category: 鈥淐reating Harmony in Music Procurement: Warner Music Group and 麻豆原创.鈥� This award recognizes organizations and individuals that show innovation, leadership, and transformation in categories critical to the sourcing industry, and we couldn鈥檛 be happier about this win.

Last but definitely not least, I want to congratulate our customer Capgemini for winning a prestigious from  in the Future of Work: Human Capital Management category. The award recognizes Capgemini鈥檚 innovative use of 麻豆原创 Fieldglass Contingent Workforce Management to optimize its global external workforce, resulting in improved efficiency, cost savings, and quality standards.

New Developments on the Horizon

With 2025 just around the corner, I want to thank our customers for betting big on themselves by investing in our cutting-edge spend management and business network solutions. In a time marked by supply chain disruptions and ongoing economic uncertainty, it’s all too easy for businesses to stick with the status quo. However, 麻豆原创 customers are different. They tackle obstacles head-on, transforming them into opportunities. And their foresight to plan for the future is why they will continue to be successful.

Thank you for choosing 麻豆原创 to help solve your biggest challenges. I enjoyed seeing so many of you at 麻豆原创 Spend Connect Live and I can鈥檛 wait to catch up with the rest of you on the road.

Jeff Collier is chief revenue officer for 麻豆原创 Intelligent Spend and Business Network.

Now, I鈥檓 thrilled to share that 麻豆原创 was the only company that was positioned in the Leaders category of all three IDC MarketScape reports 鈥� (doc #US51740824, July 2024); IDC MarketScape: Worldwide Accounts Payable Automation Software for Midmarket 2024 Vendor Assessment (doc #US52378624, July 2024); and (doc #US52378824, July 2024). 麻豆原创鈥檚 accounts payable solutions, built with AI-first principles, continue to enable the accounts payable function to embrace its strategic role as it becomes a top priority for business operations in today鈥檚 challenging macro environment.

IDC analyst Kevin Permenter adds: 鈥溌槎乖�’s performance in the IDC MarketScape for Accounts Payable Automation Software reports across all three market segments is a testament to the breadth, depth, and reach of 麻豆原创 Ariba and 麻豆原创 Concur accounts payable offerings. 麻豆原创鈥檚 accounts payable offerings infused with AI-first principles, complemented with a strong ecosystem and the unique value proposition of 麻豆原创 Business Network as a frictionless mechanism for buyer and supplier collaboration, show 麻豆原创鈥檚 strength in this market. 麻豆原创 Ariba and 麻豆原创 Concur invoicing offerings help enable companies of all sizes to move to autonomous processing and enable accounts payable and procurement teams to leverage invoices as a strategic asset for growth and profitability.鈥�

Why 麻豆原创 Is a Leader

The IDC MarketScape reports are divided by market size, evaluating for large enterprise and upper midmarket and for small business and lower midmarket. I believe 麻豆原创鈥檚 positioning speaks for itself 鈥� this recognition showcases our role as a leader in the accounts payable automation space as we work to help our customers modernize critical business processes to transform the way they approach financial management. Here鈥檚 why I believe IDC MarketScape positioned 麻豆原创 as a Leader across all three markets:

Strong Ecosystem and Seamless Integration

The IDC MarketScape Worldwide Accounts Payable Automation Software for Large Enterprises report notes that vendors should 鈥渃onsider 麻豆原创 if you are looking for a well-established provider with a robust ecosystem of financial management products that can fit needs of any size business in virtually any industry.鈥�

麻豆原创 Business Network Is a 鈥淭rue Differentiator鈥�

Additionally, the report highlights as a 鈥渇rictionless mechanism鈥� for buyer-supplier collaboration. Our robust network of trading partners helps make it easier than ever for businesses to ensure invoicing accuracy and compliance while staying connected to their trading partners through our extensive network. The report further notes that, 鈥溌槎乖� Ariba source-to-pay suite combined with the network provides accounts payable teams an effective, intelligent, and near-touchless way to manage the invoice-to-pay cycle, helping buyers and suppliers digitize and modernize their source-to-pay processes.鈥�

麻豆原创 Helps Accounts Payable Run Better

The accounts payable function finds itself in a complex landscape of rising interest rates, tightening monetary policies, and supply chain disruptions. Among these challenges, many companies have become accustomed to curveballs that threaten their agility and future success. 麻豆原创 offerings can help accounts payable teams address core pain points:

• Reduce lengthy invoice approval times. With 麻豆原创鈥檚 AI-infused, end-to-end business processes across source-to-pay and ERP solutions, our customers can cut through cycle times with autonomous processing 鈥� from invoice submission to reconciliation. can capture header and line item data fields, finding patterns from historical data to help increase accuracy with each invoice capture.
• Minimize high percentage of exceptions. With global e-invoicing mandates on the rise, customers can reduce exceptions upfront while ensuring compliance. 麻豆原创鈥檚 business rules can validate invoices in real time against local government portals as needed. With 麻豆原创 Business Network, suppliers can submit invoices electronically, streamlining the process and reducing costs.
• Avoid late supplier payments. With working capital management and our early payment offerings within the portfolio, accounts payable teams can pay suppliers on time while leveraging invoices as a strategic asset for growth and profitability, strengthening their relationships with suppliers.

Customers Report Incredible Outcomes

Here are a few examples highlighting what customers have achieved after using 麻豆原创 Ariba and 麻豆原创 Concur solutions to help improve accounts payable processes:

• looked to 麻豆原创 Ariba solutions to reduce its average invoice approval cycle time to just 1.5 days with 50% of supplier invoices transacted electronically in the first year.
• achieved an 84% first-pass invoice-matching rate.
• processes 99% of invoices automatically for over 9,000 vendors.
• achieved 75% invoice-count compliance for 48,000 annual invoices.
• now completes its end-to-end invoice management process in half the amount of time.

I believe this recognition as a Leader in the 2024 IDC MarketScape reports for Worldwide Accounts Payable Automation Software for Small Business, Midmarket, and Large Enterprise markets emphasizes our commitment to driving a new era in redefining accounts payable automation.

Learn more about our accounts payable solutions at .

Baber Farooq is senior vice president for Market Strategy Procurement Solutions at 麻豆原创.

Based on an IDC analysis and customer feedback, 麻豆原创 has been positioned in the Leaders category of the .*

*Source: IDC MarketScape: Worldwide SaaS and Cloud-Enabled Medium-Sized Business ERP Applications 2024 Vendor Assessment, IDC #US50655223, June 2024.听

This acknowledgment highlights our commitment to providing an integrated end-to-end suite that empowers customers’ business processes and decision-making.

Here are some additional defining strengths of 麻豆原创 S/4HANA that reinforce our leadership status: 

• Comprehensive suite: For more than 50 years, organizations have trusted 麻豆原创 to bring out their best by uniting business-critical operations spanning finance, procurement, HR, supply chain, and customer experience.  The GROW with 麻豆原创 offering for 麻豆原创 S/4HANA Public Cloud is designed to help small and midsize customers rapidly adopt cloud ERP to simplify their everyday work, grow their business, and secure their success with solutions, industry best practices, adoption acceleration services, community, and learning. 
• Enhanced with AI and analytics: 麻豆原创 S/4HANA includes “embedded AI, including digital assistants, AI-enabled business processes, and predictive analytics,” which help streamline and enhance decision-making across customers鈥� enterprises. 
• Industry-specific solutions: 麻豆原创 S/4HANA provides “industry-specific operational business process capabilities” and supports “next-generation end-to-end business process support,” including specialized offerings such as 麻豆原创 Customer Experience, 麻豆原创 Ariba, and 麻豆原创 SuccessFactors solutions. 
• Global accessibility: Available as 麻豆原创 S/4HANA Cloud, our ERP systems cover “26 industries, with globalization and a partner ecosystem,” and are delivered “with one semantic model and with one user experience as a service. 
• Sustainability integration: 麻豆原创 S/4HANA enables customers to address sustainability “across key dimensions, including zero emissions, zero waste, zero inequality, and reporting,” through our portfolio of sustainability-specific solutions. Customers find “meaningful business impact when sustainability is integrated into their business processes,” exemplified by systems like a “carbon accounting system [that] mirrors a financial accounting system to create a carbon ledger.” 

Looking forward, we are excited about the potential of integrating more generative AI and machine learning capabilities into our solutions, further enhancing usability and functionality for our clients.

As market conditions evolve, 麻豆原创 remains committed to leading the way in cloud ERP solutions, helping businesses of all sizes to not just respond to changes but to actively shape their futures. 

Learn more:

• Experience the advantages of cloud ERP firsthand:

Justin Raudys is content lead for GROW with 麻豆原创.

While the solution鈥檚 functional breadth and depth is well documented, 麻豆原创鈥檚 primary focus leading up to 2022 was platform modernization. This focus was necessary to make sure that our customers, as well as 麻豆原创 Commerce Cloud, were set up for long-term success. As a result of that focus, 麻豆原创 ranked as a major player in the IDC B2C Digital Commerce Report back in 2020. While the modernization journey is truly never-ending, we have clearly turned a corner on that front.

During the last 24 months, this has allowed 麻豆原创 to focus its investments on functional innovations that can drive measurable business results 鈥� including in generative AI 鈥� and in 2023 alone 麻豆原创 delivered over 150 of them. As a result of both modernization and functional innovations, we are delighted to share that 麻豆原创 has regained leadership in both the and . IDC isn鈥檛 the only analyst that is paying attention, as Gartner has also improved 麻豆原创鈥檚 position in the Leader quadrant in 2023 relative to competitors, after a couple of years of a widening gap.

How did we do it? Knowing that if our customers win, we win, we listened and executed relentlessly. Our enterprise customers run some of the largest commerce deployments on the globe, and they told us in no uncertain terms that they needed a platform that solved their very complex commerce challenges with the utmost flexibility, but not at the cost of agility or TCO. As a consequence, we made a by advocating for and adopting pragmatic composability to help our customers evolve on their digital transformation journey, no matter where they are from a digital maturity perspective. We accelerated innovation for 麻豆原创 Commerce Cloud through an all-cloud deployment model with continuous innovation across all commerce areas including headless, API- and event-based architecture, composable storefronts, modern microservices-based implementation of core areas such as payments, promotions, order management, sourcing, and inventory availability, and more.

Here are some of the innovation highlights that we have communicated recently and that help our customers succeed at critical points in the customer experience they are trying to deliver.

Generative AI

For many years, AI in commerce has been about personalizing the customer experience to increase loyalty and profitability. While this remains true and important, generative AI is opening more ways to empower commerce teams to remove mundane tasks and work more efficiently, with the end results of connecting customers more quickly with the products they鈥檙e looking for. 

To leverage AI for better outcomes, 麻豆原创 utilizes its wealth of operational and experiential data, along with third-party data, to help provide the holistic view our customers need. For 麻豆原创 Commerce Cloud, has been made available to help supercharge catalog management and product discovery. Many commerce managers know the difficulty and mundaneness of keeping up with catalog hygiene. Although this task is arduous, it鈥檚 critical for product visibility and discoverability. Our set of AI capabilities within 麻豆原创 Commerce Cloud can review product tags and catalogs, generate and customize product descriptions, embed supplemental technologies such as machine vision, and guide customers to the right choice for their needs.听

Order Management Systems

A connected enterprise is a prerequisite to delivering seamless and delightful customer experiences. Acting as the central nervous system and connective tissue of unified commerce, order management systems enable orchestration of orders from order placement to fulfillment and delivery.

At NRF, we announced new retail capabilities through 麻豆原创 Order Management Services, including the 麻豆原创 Order Management solution for sourcing and availability as well as 麻豆原创 Order Management foundation. With these modular solutions, organizations can create frictionless omnichannel experiences that can respond to business events, such as fraud holds, delivery, or in-store pickup, and determine the optimal sourcing strategies to deliver customer satisfaction while protecting margins and optimizing organizational business outcomes.

Open Payment Framework

With our latest announcement at Shoptalk, we are working to help accelerate our customers鈥� time-to-market with the open payment framework for 麻豆原创 Commerce Cloud. This packaged business framework can connect 麻豆原创 Commerce Cloud via low-code or no-code with third-party payment service providers, including Stripe, Adyen, WorldPay, and Airwallex 鈥� with numerous more planned for the future. This modular, extensible, headless framework helps give power back to retailers to pick their own payment partners based on their needs, whether local or abroad. Organizations can be equipped to scale faster and avoid being confined to a single provider, making wrangling multiple connectors and manual flow mapping a thing of the past.

Front-End Framework Modernization

Digital experience composition, as Gartner puts it, is the new frontier in commerce composability that leverages agile API orchestration and front-end as a service to deliver personalized experiences in a unified way. Our vast ecosystem of best-in-breed partners helps us provide a strong digital experience composition, so that customers can deliver the experiences that their customers want. We continue to grow our partner ecosystem as the market evolves and new technologies emerge, striving to provide multi-business model, multi-market, and multi-industry coverage.

Commitment to Sustainability

Part of 麻豆原创鈥檚 mission is to provide the tools to empower our customers to attain their sustainability objectives. That commitment extends to 麻豆原创 Commerce Cloud, as we offer a recommerce module to embrace new circular business models and help the world reduce retail waste. caters primarily to retailers to help digitally create processes to introduce consumer excess as well as restored, returned, and used products back into the market, creating a circular revenue stream to help drive additional growth.

As we continue our commerce journey, we are working with our customers to help ensure that they can innovate their businesses with speed and pivot when the market demands it. Customers like Roche are able to step into the future with software monetization platforms, powered by integrations with 麻豆原创 Commerce Cloud.

Roche is a leading multinational Swiss healthcare company that provides cancer treatments around the world. To transform the patient journey, Roche adopted digital solutions that can empower people to manage their health better, allow healthcare providers to confidently diagnose and treat diseases, and help healthcare institutions unlock greater efficiency. With 麻豆原创 Commerce Cloud, integrated with 麻豆原创 Subscription Billing and 麻豆原创 Entitlement Management, Roche was able to propel itself into the future by enabling the commercialization of its digital products, removing manual interventions, allowing customers to upgrade or downgrade subscriptions via a self-service portal, and providing product managers the ability to quickly develop, test, and deploy ideas among broad ranges of business models. All this only took Roche four and a half months to go live in three countries and 13 more within the year.

鈥淚f we want to be customer-oriented and efficient, a software monetization platform is a key enabler. It is indispensable for serving, fulfilling, and servicing digital products in a scalable way, laying the foundation for our future business.鈥�

Moritz Hartmann, Global Head of Roche Information Solutions

We invite you to learn more and reach out to see how helps deliver profitable digital commerce growth, from discovery to delivery and beyond. Check out .

A once nascent market, carbon accounting and management is experiencing a significant transition in the number, type, and capability of solutions available. The landscape formerly comprised of startup and niche vendors has expanded to include large independent software vendors (ISVs) and hyperscalers, all battling for market share.

Organizations are under increasing pressure to track and disclose carbon emissions data to stakeholders including investors, partners, clients, customers, employees, and regulators. Many are collecting data and reporting on Scope 1 and 2 emissions. Scope 3 remains a challenge due to the complexity of reliable data collection and reporting.

Fines and litigation will create a new impetus for reporting as well. Regulations will add a new element of complexity to how companies report. Disclosure of decarbonization initiatives will require unique data analysis and scenario planning tools. The IDC report points to data integration as a principal challenge for carbon accounting vendors.

麻豆原创 Carbon Accounting & Management: Rising to the Challenge

麻豆原创 is well-positioned to provide organizations with data-driven, purpose-specific carbon management solutions that are ERP centric, cloud based, and AI enabled. These include 麻豆原创 Sustainability Footprint Management, 麻豆原创 Sustainability Control Tower, 麻豆原创 Sustainability Data Exchange, the 麻豆原创 S/4HANA Cloud solution for EHS environment management, and 麻豆原创 Green Ledger, which all help to enable carbon accounting and management on a transactional level and transform emissions tracking processes.

Our carbon management solutions are best suited for organizations currently using or planning to use 麻豆原创 S/4HANA Cloud and looking to capture the value of sustainability, as well as manage sustainability-related business risks. Customers can address these objectives by embedding sustainability into their end-to-end business processes, leveraging ERP and supplier data, and using the metrics to inform business processes and financial reporting.

Having the ability to assess carbon and financial data on the same transactional level adds a new dimension to the way organizations address carbon budgets, make capital allocation decisions, and cascade and scale change management. This transformation allows for targeted sustainability actions and more precise financial decisions.

麻豆原创 can leverage its ERP-centric sustainability approach of supporting both corporate and transaction-level product carbon footprints as a differentiator. Integration with other financial applications 鈥� procurement, supply chain, risk, and compliance management 鈥� is a standard feature of the 麻豆原创 Sustainability portfolio.

Staying ahead of carbon taxes, penalties, and upcoming regulatory requirements will also play a key role in how organizations report. Alignment between CFOs and CSOs will become more frequent due to the overlapping responsibilities and sustainability management component, as they affect both corporate risk and cash flow.

According to the IDC MarketScape, 鈥渢he portfolio of sustainability offerings is built on a foundation of 麻豆原创 S/4HANA Cloud, limiting adoption to the universe of users. Furthermore, while modular in design, much of the solutions鈥� value is dependent on the adoption of multiple system elements, thus commanding a higher price point.鈥� 麻豆原创 is responding with the speed and agility of cloud delivery combined with integrated sustainability data within the core enterprise resource planning system. This will be critical in helping to optimize customers鈥� sustainability and financial performance and become the very foundation of their future business success.

By unifying sustainability and financial data, 麻豆原创 customers can unlock carbon emissions insights, positively impacting decision-making and forecasting on all hierarchical levels. With end-to-end carbon management and the added transactional-level carbon emissions data, organizations can improve operational efficiency, foster emissions transparency, and comply with developing regulations. Achieving a sustainability transformation 鈥� one that benefits the bottom line and the planet 鈥� is truly within reach. Find out more .

The IDC study provides a comprehensive analysis of carbon management platforms, highlighting the increasing need for organizations to track, manage, and report carbon emissions amid evolving regulatory landscapes and stakeholder pressures. It evaluates vendors based on their capabilities and strategies to meet future customer needs, focusing on innovation, customer satisfaction, and the ability to support organizations in their decarbonization efforts. “In an era of escalating environmental scrutiny, mastering carbon accounting is not just compliance, but a strategic imperative for future-proofing businesses,” said Amy Cravens, research manager, ESG Reporting and Management Applications at IDC.

Alicia Lenze is global head of Sustainability Marketing at 麻豆原创 SE.

Gartner, an independent analyst firm, recently published a report titled 鈥�.鈥� A report from analyst firm IDC earlier this year, 鈥淪ustainability Index for Software Providers: 麻豆原创鈥�, noted 麻豆原创 performed 鈥渆xceptionally well.鈥� The published highlights how 麻豆原创 is leading by example as a sustainable vendor.

It鈥檚 abundantly clear that businesses need to urgently address sustainability challenges. Companies are adopting new technology solutions to help them manage sustainability across many different dimensions, from environmental issues like energy, water, and waste, to social issues like diversity and human rights, to governance and reporting issues.

Business leaders are looking for the best tools that allow them to quantify, analyze, and act on real-time, accurate, and shareable sustainability data throughout their end-to-end operations. With 麻豆原创鈥檚 ERP-centric solutions, financial and non-financial data can be brought together for holistic decision-making. Business leaders can not only manage their productivity and operating results but connect that information with sustainability-related data to help make climate protection measurable, diversity and inclusion visible, and ethical responsibility transparent.

麻豆原创 has a unique role to play in supporting our customers鈥� sustainability efforts. 麻豆原创 customers produce 87% of the world鈥檚 global commerce. That means our products and services can help the vast majority of companies driving the global economy organize their supply chains, transportation, and financial data in a way that can enable an equitable, circular economy and net-zero emissions.

Sustainability data in ERP is the foundation for holistic, integrated sustainability management. As the leader in enterprise resource management, 麻豆原创 has more than 50 years of experience helping businesses across 25 industries optimize resources.

Our comprehensive portfolio is designed to help customers find the solutions they need to run their business processes and enterprise more efficiently, with offerings such as 麻豆原创 Business Network, business process transformation solutions, 麻豆原创 Business Technology Platform (麻豆原创 BTP), and the 麻豆原创 Customer Experience portfolio. Our solutions, increasingly powered with AI capabilities, can help customers not only in their own operations, but across their entire value chain 鈥� from calculating product-level carbon footprints, to ensuring diversity and inclusion, to protecting human rights. In addition, 麻豆原创鈥檚 broad ecosystem of partners can support customers with industry- and technology-specific consulting and implementation, advancing 麻豆原创鈥檚 鈥渟ustainable by design鈥� approach.

麻豆原创 leads by example as well, having committed to net-zero emissions across our entire value chain by 2030. We also have been recognized as the leading software firm in the Dow Jones Sustainability Indices for 15 years and as a leader in environmental transparency and action by CDP, an international organization considered the gold standard of environmental reporting.

What鈥檚 Next

Sustainability is not an end state, it鈥檚 a state of being. In that respect, companies should adopt an approach that constantly evolves and adapts to remain sustainable. 麻豆原创 is dedicated to advancing sustainable business through our own operations and our comprehensive portfolio of solutions that can help other companies with their end-to-end sustainability management. Across the business network and our wide solution portfolio, 麻豆原创 supports our customers in tackling their biggest sustainability challenges.

Try the free tool, and read the full .

Daniel Schmid is chief sustainability officer at 麻豆原创.

Gartner, Sustainability Assessment: 麻豆原创, 11 December 2023, Ed Anderson, Fabio Di Capua
GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally and is used herein with permission. All rights reserved. This graphic was published by Gartner, Inc. as part of a larger research document and should be evaluated in the context of the entire document. The Gartner document is available upon request from 麻豆原创.
Gartner does not endorse any vendor, product or service depicted in its research publications and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner鈥檚 research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

Why 麻豆原创 Is a Leader

In an increasingly digitalized world, it is imperative that companies stay connected via a business network. I believe 麻豆原创 was selected as a Leader because 鈥� our entry into the Multi-Enterprise Supply Chain Commerce Network space 鈥� can successfully drive buyer-supplier collaboration across procurement, supply chain, logistics, and asset management by providing a digital platform for trading partners to collaborate externally and exchange data just as, if not more, efficiently as their own internal processes.

The IDC MarketScape report notes these competitive strengths of 麻豆原创 Business Network:

• Depth and breadth of product features and functionalities, as well as a future road map covering all major B2B collaboration categories (indirect, direct material, MRO logistics, financial, services, and sustainability) and scenarios in an end user, persona-based manner.
• Integration and extensibility capabilities include integration between 麻豆原创 ERP, 麻豆原创 procurement modules, other applications like ERP, SCAM, and customer applications, and technologies such as machine learning, AI, and blockchain through 麻豆原创 Business Technology Platform (麻豆原创 BTP).
• Global adoption and breadth of collaboration makes 麻豆原创 among the industry’s largest, highly adopted B2B collaboration platforms enabling trading partners to collaborate in real time. Ongoing efforts to harmonize commerce, asset intelligence, and logistics continue to enhance the power of the connected economy.

The IDC MarketScape report notes, 鈥淢anufacturers and retailers looking for a vendor of both a multi-enterprise network and supply chain procurement application should consider 麻豆原创,鈥� citing the 鈥渂readth and depth of [its] business network capabilities, strategic road map vision, and unmatched integration with core 麻豆原创 and non-麻豆原创 supply chain and procurement applications,鈥� making 麻豆原创 a strong choice.

Charting the Evolution of 麻豆原创 Business Network

I鈥檓 so pleased that as a pioneer in business networks, we continue to be recognized for our commitment to executing our vision. As we鈥檝e continued to evolve our road map, I鈥檓 reflecting on how far we鈥檝e come and paved the way for the future of intelligent business networks. From the founding of Ariba Supplier Network in 1996 to what we鈥檝e become today, 麻豆原创 Business Network touches US$4.9 trillion in commerce annually across many business processes and industries and has over 2 million active users on the network.

Recent years have shown us that intelligent, digital business networks are essential to supporting an agile supply chain. 麻豆原创 Business Network is a comprehensive platform that helps connect people, processes, and systems across multiple enterprises, ultimately creating transparent, resilient, and sustainable supply chains that can span the globe and be tailored to each line of business, helping to drive partner collaboration beyond a company鈥檚 own four walls and spanning the entire value chain.

I鈥檓 proud to say that 麻豆原创 Business Network can provide best-in-class supply chain collaboration, helping companies adhere to legal mandates, scale with confidence, and automate repetitive tasks, leaving more time for strategic decision-making informed by patterns gleaned from vast amounts of data. Our vision 鈥� what so many talented people at 麻豆原创 are working towards every day 鈥� is to create the world鈥檚 best and largest B2B marketplace to help our customers meet their business goals.

Recent Advancements Continue to Revolutionize B2B Collaboration

If you know 麻豆原创, you know about our commitment to continuous innovation. In 2023, we announced many exciting innovations around 麻豆原创 Business Network, including:

• Build on artificial intelligence in 麻豆原创 Business Network. My colleague Muhammad Alam to further integrate generative AI in spend management at 麻豆原创 Spend Connect Live. Customers can look forward to enriched supplier responses to 麻豆原创 Business Network Discovery postings, helping to facilitate more transparent communication between buyers and suppliers. Generative AI improvements can give suppliers the ability to generate clear, concise catalog descriptions, as well as summarize common errors for users so buyers can find exactly what they鈥檙e looking for.
• Tackle industry-specific challenges with 麻豆原创 Business Network for Industry. We鈥檝e combined our more than 50 years of industry knowledge with the power of business networks to help customers address industry-specific supply chain challenges. Take a look at to help predict and respond to disruptions, comply with industry regulations, and meet sustainability goals.
• Learn more with trading partner insights. Account managers struggle with obtaining comparative measures to assess the performance of trading partners. New KPIs and benchmarks, presented in a streamlined dashboard, can allow suppliers to evaluate customer transaction performance of orders, invoices, and payments with automatically generated KPIs and 麻豆原创 Business Network community benchmarks. These insights can support collaborative dialogues with customers to help reduce transaction costs and mitigate business risk. .
• Draw insights from data with component planning collaboration. With component planning collaboration, buyers and suppliers can view the forecast planning data for a finished good together with its components. Armed with this visibility, buyers and suppliers can respond to material shortages and adjust production accordingly, making supply more predictable. .

Stay tuned for more exciting innovations this year. Stay up-to-date about recent and upcoming innovations and explore road maps .

Transforming the Future of Business Networks

I am proud that 麻豆原创 is being recognized as a leader in delivering solutions that connect people, processes, and systems, enabling trading partners to collaborate effectively. I can鈥檛 wait to see our road map continue to come to life as we collaborate with our customers to develop innovations that help them achieve their business objectives by automating tasks, scaling efficiently, and operating sustainably.

To learn more, visit and read the full IDC MarketScape report .

Tony Harris is senior vice president and chief marketing and solutions officer for 麻豆原创 Business Network.

*IDC MarketScape vendor analysis model is designed to provide an overview of the competitive fitness of ICT suppliers in a given market. The research methodology utilizes a rigorous scoring methodology based on both qualitative and quantitative criteria that results in a single graphical illustration of each vendor鈥檚 position within a given market. The Capabilities score measures vendor product, go-to-market and business execution in the short-term. The Strategy score measures alignment of vendor strategies with customer requirements in a 3-5-year timeframe. Vendor market share is represented by the size of the circles. Vendor year-over-year growth rate relative to the given market is indicated by a plus, neutral or minus next to the vendor name.

Finance leaders worldwide have witnessed dramatic changes in their operations over the last few years 鈥� ranging from unforeseen vulnerabilities and stricter regulations to wide swings in market volatility. In response to those experiences, most of them have intensified their focus on digitalizing their treasury and risk management practices to protect their company鈥檚 liquidity and cash management position.

The of software-as-a-service (SaaS) and cloud-enabled enterprise treasury and risk management applications vendors notes the rising interest in treasury and risk management solutions. According to the report, 鈥淭reasury management solutions are finding themselves in the spotlight. Common features of treasury management systems include liquidity and cash management, proving them invaluable to businesses struggling to maintain an accurate picture of their cash flow and current liquidity ratios.鈥�

But the IDC MarketScape also forewarns that 鈥渨hile these features are extremely useful, they can fall under scrutiny if not updated and streamlined according to the current needs of users.鈥�

Build Confidence with Continuous Innovation in the Cloud

Finance organizations have hundreds of to consider. However, according to the IDC MarketScape, the right investments circulate data originating from treasury operations across all finance areas and outside them to investors, lenders, government agencies, banking and financing partners, suppliers, and customers.

Cloud technologies 鈥� like those from the 麻豆原创 solution portfolio 鈥� are proving to be real difference makers in achieving this goal for companies willing to adopt them.

The IDC MarketScape report recognized 麻豆原创 as a Leader among SaaS and cloud-enabled enterprise . The report noted that companies should consider 麻豆原创 鈥渋f you are looking for a well-established vendor with a platform with extensive integration and all-in-one capabilities.鈥�

麻豆原创 solutions help deliver a unified platform for end-to-end business processes with a broad portfolio 鈥� which includes treasury management, enterprise resource planning (ERP), customer relationship management, supply chain management, and business intelligence 鈥� to manage cash, risk, and treasury-related transactions. And this ecosystem can be further integrated and extended through 麻豆原创 Business Technology Platform (麻豆原创 BTP) and supported by the 麻豆原创 Analytics Cloud solution and 麻豆原创 Business Network.

鈥淭he solution provides organizations with a centralized platform for managing their financial transactions and cash positions and helping optimize cash flow, reduce risk, and improve financial decision-making,鈥� the report states.

As a result, 麻豆原创 customers worldwide are benefiting from two critical strengths when using our treasury and risk management technologies in either a public or private cloud environment:

• A single source of truth based on streamlined processes and enterprise-wide integration of transactional and master data
• Smoother access to cash-flow sources to help optimize working capital requirements and processes more effectively

For example, leverages these advantages to automate its treasury function and gain a real-time view of its cash management position across 27 countries. This approach allows the airline to use straight-through processing, upload bank statements automatically, and eliminate the need for manual intervention.

Now that 85% of the transactions in its main general operating account are automated, JetBlue no longer needs to access individual banking portals to oversee cash management. Instead, it has a central repository of all bank account details.

Transform the Treasury to Drive Financial Resilience

As finance leaders face an ever-evolving landscape of vulnerabilities, regulatory tightening, and market volatility, the urgency to digitalize treasury and risk management practices will continue to grow. And as evidenced in the 2023 IDC MarketScape report, this growing interest emphasizes the value placed on liquidity and cash management for cash-flow accuracy.

By providing a unified platform, we believe finance organizations have the end-to-end processes and real-time insights they need to optimize cash flow, reduce risk, and enhance decision-making.

To learn more, download a complimentary excerpt of the .

Ido Shamgar is senior director of Cloud ERP Product Marketing at 麻豆原创.

Maybe that鈥檚 the result of the supply chain challenges we鈥檝e all experienced in the last few years. But even more, I think it鈥檚 because businesses are struggling with outdated collaboration methods and a lack of visibility into their supply chains. Making matters worse, they don鈥檛 have the agility to react quickly to changing business conditions.

These organizations are feeling the need to take supplier collaboration to the next level.

If you鈥檙e feeling that way, check out the webcast, . I joined Mickey North Rizza, IDC group vice president, Enterprise Software, to examine how companies are collaborating with their suppliers today and how they can uplevel these interactions.

Additionally, we shared insights from an impressive research study of over 1,500 businesses globally, conducted by IDC and sponsored by 麻豆原创. The IDC InfoBrief, sponsored by 麻豆原创, (doc #US50854723, July 2023) examines today鈥檚 supplier collaboration and examines the benefits of business networks.

Collaboration, One E-Mail at a Time

Would it surprise you to know that most organizations are still using 鈥渙ld-school鈥� methods to collaborate with suppliers?

In the IDC study, 68% of respondents said they use e-mail to transmit and receive documents and data relevant to procurement and supply chain collaboration. Other methods include telephone (44%), supplier/customer portals (38%), and EDI (26%). If there is a silver lining, half of those surveyed (50%) reported they are also using enterprise collaboration tools, such as Slack and Microsoft Teams, to help accelerate collaboration with suppliers.

What this means for most businesses 鈥� or parts of those businesses 鈥� is that collaborating with suppliers remains one-directional and inefficient. Just think how many e-mails and follow-ups it takes to find and purchase from suppliers 鈥� and the hours of time that takes.

Unlike the significant progress businesses have made by digitalizing their internal processes with enterprise resource planning (ERP) systems, their external processes and collaboration methods remain largely manual. In the Americas, 58% of IDC study respondents said they share documents like purchase orders and forecasts manually. The numbers are even higher in EMEA (66%) and APAC (64%). One survey respondent told IDC, 鈥淲e have digitized our internal processes but then rely on 鈥榮tone tablets鈥� to collaborate with our suppliers.鈥� Suffice it to say, now is the time for businesses to focus their efforts on digitalizing how they collaborate externally.

We鈥檙e in a New Digital World

In , IDC鈥檚 North Rizza reminded us we鈥檙e in a new digital world that demands speed, agility, and resilience. Businesses need to move quickly, not only internally but also externally in their interactions with suppliers.

Which brings us to the old-school and manual methods like fax, phone, and e-mail. They鈥檝e worked for years. But let鈥檚 face it, they can鈥檛 keep up with the requirements to collaborate in a digital world and their ability to provide supply chain visibility only goes so far. This is a problem because, as the IDC study finds, visibility and collaboration are challenges for most organizations. According to the study:

• 75% of organizations view collaboration as a work in progress
• 59% said a lack of visibility in their supply chain makes it difficult to see changes in time and react to them effectively
• 56% believe a lack of effective collaboration with external suppliers is a significant impediment to better business performance
• 26% view better collaboration as key to managing risk

Importantly, the IDC study also found that many organizations believe they are missing business opportunities because of poor collaboration. Among larger businesses (US$1 billion in revenue), 53% reported missed opportunities. The impact is even greater for businesses with $750 million to $1 billion in revenue, where more than 70% observed missed business opportunities.

Where is your organization in terms of lost opportunities? How can you get the data you need to make better decisions? How do you make sure you鈥檙e collaborating effectively with your suppliers, so you can acquire materials to support your business and stay competitive?

I believe old-school collaboration needs to give way to next-level business networks.

Next-Level Supplier Collaboration via Business Networks

鈥淏usiness network鈥� is a term we toss around a lot these days, almost to the point of confusion. Let鈥檚 get something straight: the old-school collaboration methods discussed here 鈥� telephone, fax, e-mail, even EDI 鈥� are one-directional channels, not business networks. To stay competitive, organizations need to extend the digital transformation they started internally with ERP systems beyond their four walls with a true, many-to-many business network.

makes this possible. It is a comprehensive business-to-business collaboration platform that can connect people, processes, and systems across multiple enterprises. It can enable you to digitize your transactions and create transparent, resilient, and sustainable supply chains.

麻豆原创 Business Network is a many-to-many network that can help uplevel collaboration with trading partners across procurement, supply chain, logistics, finance, people, and asset management. Organizations can exchange data, manage workflows, and apply network-wide intelligence to help improve decision-making. For suppliers, 麻豆原创 Business Network helps create opportunities to make their offerings available to more buyers and thus expand their supply base.

Ready to Go to the Next-Level with Your Suppliers?

I鈥檝e only touched on a subset of the data and best practices in IDC鈥檚 important research. To start moving collaboration with your suppliers to the next level, check out and don鈥檛 miss our .

Eamon Ida is head of Solution Marketing for 麻豆原创 Business Network.

• 麻豆原创 Solutions Enable Organizations to Record, Report, and Act on their Sustainability Ambitions

IDC reviews the roles of major ICT players’ environmental, social, and governance (ESG) impacts across three pillars: Technology as an Enabler, Technology Vendor Performance, and Technology for Good. During its assessment of software vendors, IDC has found that 麻豆原创 performs exceptionally well compared to its peers. 麻豆原创’s strong performance stems from its commitment to making sustainability an integral part of its mission. This is reflected in the company’s customer offerings and the skills it is incorporating into the organization at global and regional levels.

麻豆原创 placed among the top three in the Technology as an Enabler pillar, outperforming the market average in all five main categories 鈥� monetization, sustainable software features and practices, ESG management reporting software, software for operational optimization, and advisory services and sustainable ecosystems. One of the main reasons for the placement is the efficient internal product standards that ensure applications or services are both cost efficient and resource efficient. 麻豆原创 complies with several industry standards, including ISO/IEC 27001, ISO 9001, ISO 22301, ISO/IEC 27018, and ISO 10012.

麻豆原创 Cloud for Sustainable Enterprises is the umbrella cloud-based solution for a comprehensive package that can provide insights into organizations’ sustainable performance and can enable them to record, report, and act on their respective sustainability goals. Flagship solution can provide customers with holistic steering and ESG reporting along the three main sustainability areas: climate action, circular economy, and social responsibility.

麻豆原创 鈥嬧�婼ustainability solutions deliver company-wide functionality and industry-specific features that can help you incorporate sustainability in business at scale by embedding operations, experience, and financial insights into your core business processes.鈥嬧��

One clear example is 麻豆原创鈥檚 commitment to helping companies track carbon accounting with more precision and control by using actual data across their business operations and supply chains in sync with financial flows. In a recent interview with The Wall Street Journal about carbon accounting, Sebastian Steinhaeuser, chief strategy officer at 麻豆原创, shared his thoughts on why companies need carbon accounting: 鈥淲e need to standardize how we do carbon accounting globally because, today, companies still take different approaches based on individual solutions, which aren鈥檛 easy to compare. We need carbon accounting with the same accuracy, detail, and transparency as financial accounting and standardizations like the SEC or ISSB so that we also operate all on the same common framework of rules like we do in financial accounting today.鈥�

The Technology Vendor Performance pillar comprises five categories 鈥� governance, social sustainability, supply chain for company operations, operational sustainability, and environmental sustainability. 麻豆原创 outperformed the market average and was among the top five performers across these categories.

Sustainability has always been embedded as a part of 麻豆原创鈥檚 governance. Strong evidence of 麻豆原创鈥檚 commitment to sustainability is the inclusion of sustainability KPIs in all Executive Board members’ compensation plans. Additionally, every quarter, 麻豆原创 reviews sustainability practices, publishes financials, and selects sustainability KPIs. 麻豆原创 adheres to various non-financial reporting standards, such as the Global Reporting Initiative (GRI), Sustainability Accounting Standards Board (SASB), Taskforce for Climate-Related Financial Disclosure (TCFD), Climate Disclosure Project (CDP), and European Corporate Sustainability Reporting Directive (CSRD).

麻豆原创 supports programs such as Targets for Women in Management, Women to Watch, Inclusive Mindset Challenge, Fair Pay Initiative, Business Women’s Network, Black Employee Network, and Pride@麻豆原创 to promote diversity and inclusion. 麻豆原创 is one of the few companies that impose an internal carbon tax, although that carbon tax applies solely to new projects and activities that require the consumption of fossil fuels. 麻豆原创 also charges an internal carbon price for business flights in most countries they leave from, thus incentivizing the use of eco-friendly alternatives, such as traveling by train.

麻豆原创 was placed in the top five in the Technology for Good pillar. 麻豆原创 achieved a maximum score due to a strong global corporate social responsibility (CSR) and volunteering presence. 麻豆原创 employees contributed over 117,000 hours of pro bono time and committed 27.6 million euros globally to common good causes. Employees鈥� understanding of social and environmental issues is deepened through the 614 virtual and on-site volunteering opportunities.

As IDC points out in the report, the importance of sustainability in 麻豆原创’s strategy and business model can be traced to the company’s mission statement: “[Our purpose is] to help the world run better and improve people’s lives. We strive to achieve this as both an enabler and an exemplar of sustainable business. In addition, we want our own business operations and practices to be intelligent, sustainable, and inclusive.” 麻豆原创 is committed to multiple sustainability milestones, including carbon neutrality in its own operations by the end of 2023 and achieving net-zero emissions along its value chain by 2030.

About the IDC Sustainability Index

IDC evaluated 麻豆原创鈥檚 performance against more than 130 parameters present in IDC’s Technology for Sustainability and Social Impact (TSSI) framework for software vendors. IDC’s TSSI Index offers a view of the current state of the European ICT industry regarding sustainability and social impact. The assessment focused on 麻豆原创鈥檚 three core areas 鈥� ESG achievements, sustainability portfolio of products and solutions, and altruistic initiatives that provide technological solutions.

IDC selects vendors for profiles based on their overall sustainability performances measured against a predefined criterion, their proactivity on sustainability issues, and their provision of information in a transparent manner. Some of the other vendors like Adobe, Benchmark ESG, BMC Software, Eset, Genesys, Goby, IBM, IFS, Logo, Microsoft, MobileXpense, NetApp, OneTrust, Oracle, Persefoni, Sage, Salesforce, ServiceNow, SoftwareAG, Sphera, TietoEvry, and Wolters Kluwers were also assessed.

IDC鈥檚 Sustainability Framework is built on three pillars 鈥� Technology Vendor Performance, Technology as an Enabler, and Technology for Good. 麻豆原创 performed exceptionally well, outperforming the industry average on each of the three pillars and all 15 major categories that were assessed.

For more details,听.

Jonas Dennler is chief marketing and solutions officer for Sustainability at 麻豆原创.

The survey ratings recognize the leading software-as-a-service (SaaS) vendors that receive the highest customer satisfaction scores. We are excited to share that 麻豆原创 SuccessFactors was among the highest scoring group for vendors serving the SaaS talent management application market and . According to the survey,听麻豆原创 SuccessFactors received top ratings in every metric, including product innovation, user experience, ease of implementation, and fast time to value.

鈥淭his award helps to validate that we are on the right path to supporting our customers in achieving not only their goals, but the needs and requirements of their most valuable assets: their people. Product management is not just about creating a great product. It is about creating great products that meet the needs and exceed the expectations of our customers. Ultimately, they are the ones who determine the success of our efforts,鈥� shares Sam Passman, vice president, Product Management, Talent and Ecosystem Applications.

We are proud to achieve this award for our unified that offer solution capabilities to help build the skills needed for the future while empowering individuals to create a career that鈥檚 completely their own. 麻豆原创 SuccessFactors continues to enhance and provide new innovations across talent management and learning to help meet these needs for today鈥檚 workforce and for the future. New innovations include, for example, providing visibility into the skills and capabilities of employees for greater talent transparency; giving personalized recommendations for learning activities, mentors, or temporary assignments to encourage employee development; and facilitating continuous coaching between managers and their team members with aligned activities and achievements.

The SaaSPath survey is IDC’s premier benchmarking survey with more than 30 different customer satisfaction results and was completed by 2,400 organizations across the globe by both IT and line-of-business leaders. To ensure the greatest quality in survey data, respondents went through an extensive screening to establish familiarity with the technologies as well as confirmation that they are influencers in their organization鈥檚 buying decisions.

With the survey results also comes the opportunity to gain feedback on customer expectations where additional value can be added. On average across all talent management vendors evaluated, customers believe vendors are delivering innovative solutions with strong data security that can be implemented with relative ease. However, customers desire easier integration, more verticalization, and some enhancements around data management capabilities.

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Rebecca Hamilton is global director of 麻豆原创 SuccessFactors Solution Marketing.

Working with thousands of midsize organizations across the world, this is something we are seeing firsthand at 麻豆原创 SuccessFactors. Organizations of all sizes are feeling the added pressure of economic uncertainty, rising customer demands, and an employee-driven market. But for midsize organizations, the runway to get it right is often far shorter than that of their large enterprise peers.

According to IDC, 鈥淭o keep pace with change, organizations are finding ways to reskill workforces at scale.鈥�

What does that look like? Here are six ways our midsize customers are driving growth by using 麻豆原创 SuccessFactors solutions to help power their reskilling and upskilling initiatives:

1. Adopting an Integrated Approach to Learning and Talent

Although HR technology solutions are often defined as a specific point within the employee life cycle, those lines are continuing to blur as the way we work, learn, and interact continues to evolve. Using any or all the 听helps organizations to better align with a holistic talent management strategy and ensure end-to-end versus 鈥渄ead end鈥� experiences.

2. Identifying the Skills Gap (and More) with Embedded Talent Intelligence

Competing for and effectively retaining top talent is one of the top challenges for midsize organizations. And if 鈥� or when 鈥� the predictions come true, the will only continue to widen. Giving our midsize customers visibility into the skills they have and the skills they need creates a competitive edge. But then we go a step 鈥� or a few steps 鈥� further to expand beyond skills with a 鈥渨hole self鈥� approach that encompasses all things skills as well as individual competencies, aspirations, and preferences. This is core to not only assessing skills but delivering talent experiences that help to accelerate reskilling and drive internal mobility.

3. Serving Up Personalized Recommendations and Experiences via a Talent Marketplace

When it comes to today鈥檚 digital experiences, our consumer and employee expectations are similar 鈥� make it easy, intuitive, relevant, and valuable to me. Tying back into adopting an integrated approach to learning and talent, our customers are using the solution to help support their upskilling and reskilling initiatives by matching employees to projects, learnings, mentors, dynamic teams, and more 鈥� and serving up recommended matches in one all-for-me place. Tying back to identifying the skills gap with embedded talent intelligence, the opportunities presented are reflective of a unique balance of what is best or desired by the individual and what is needed for the organization.

4. Offering Anytime, Anywhere Learning for All Employees

Building new skills is dependent on having adequate resources, including time, to build new skills. As growth-focused organizations take advantage of new working models and the ability to expand their talent footprint beyond the traditional workplace, they are turning to learning management systems capable of supporting a wide-variety of learning needs. For example, with the solution, our midsize customers can deliver content based on learner鈥檚 interests, goals, content preferences, and more 鈥� in the office, at home, or on their mobile device.

5. Driving Engagement with Continuous Performance Management

As IDC calls out in its findings, matching employee goals with business goals is key to improving productivity and overall performance. And this is an area where our midsize customers see near immediate value as they make the shift from offline and annual employee reviews to digital and continuous performance management. With the solution, business goals and objectives can be automatically cascaded to all levels and across all departments to help ensure alignment. In addition, ongoing coaching and feedback helps to make employees feel supported and keep performance on track. This helps to solve the problem of communication gaps or the feeling of uncertainty that can be common in fast-paced environments.

6. Enabling 鈥� and Recognizing 鈥� Dynamic Teams across the Organization

If you are working or have ever worked in a midsize organization, the concept of a dynamic team should be familiar. There is a special project, it requires a mix of skill sets from across the organization, and you need to come together quickly to solve the challenge or make the next big thing a reality. With the dynamic team capabilities within 麻豆原创 SuccessFactors solutions, our midsize customers can create, manage, and track the progress of these teams. This can provide unique visibility into team success with objectives and key results (OKRs), the new skills employees are gaining by being part of these teams, and how best to optimize these teams 鈥� and potentially the organizational structure 鈥� to drive agility and improved performance.

For additional insights from the IDC research sponsored by 麻豆原创, read the .

*Source: Five Tips to Increase Workplace Productivity, an IDC Info Snapshot, sponsored by 麻豆原创, April 2023, IDC Doc. #US50551823.

Carrie Klauss is global director of Solution Marketing at 麻豆原创 SuccessFactors.

Long a leader in facilitating the transformation of procurement, 麻豆原创 has also been named a Leader in the .*

What鈥檚 most gratifying about this latest report is that 麻豆原创 is being recognized for the significant progress we鈥檝e made since the last IDC MarketScape for procurement applications, released in 2021. We鈥檝e worked hard to evolve our vision, focusing on delivering a complete suite of solutions that enables our customers and their trading partners to manage spend with total visibility 鈥� while never losing sight of the people who use these solutions.

From sourcing and supplier networks to supplier relationship management, contract lifecycle management, spend analytics, procure-to-pay, and sustainability, 麻豆原创 provides a that help businesses solve problems at every point in the procurement process. And, as noted within the IDC MarketScape report, 鈥溌槎乖� Ariba solutions are strongly positioned to help companies administer spend that spans complex events, direct and indirect, services, and CAPEX.鈥�

The report also cites these strengths:

• 麻豆原创 Ariba is a mature, established, and trusted brand. Brand perception is high, and users expressed that the integration with 麻豆原创 ERP and supply chain management products is a compelling feature.
• The guided buying capability and the guided sourcing capability for 麻豆原创 Ariba Sourcing were cited by all reference clients as extremely useful. One client reference even referred to the capabilities as “lovely.” 麻豆原创 has continued to innovate in this space with multiple enhancements and next-generation offerings currently in the works.
• 麻豆原创’s exceptional industry expertise, particularly in fields such as energy and natural resources, banking, chemicals, and automotive, is cited as a differentiator by multiple client references. 麻豆原创’s experience and offerings in the direct sourcing space drives significant buyer interest.

True to Our Roots

Procurement transformation is nothing new to 麻豆原创. It鈥檚 in our DNA. The electronic catalogs and material requirements planning processes that changed the game started here. Additionally, has revolutionized the way goods are bought and sold. It is used by more buyers and sellers to connect and collaborate across procurement, supply chain, logistics, and asset management than any other network on the planet.

Committed to Innovation

For 麻豆原创, innovation is about assessing the business environment and listening to our customers, then responding with powerful tools to help them combat their business challenges. Building on an established, trusted product portfolio and clear road map, we continue to deliver innovations that help organizations address the procurement challenges of today and prepare for tomorrow.

Here are two procurement innovations we鈥檙e introducing this year, along with a sneak preview of an innovation we have in the works:

• The next evolution of guided buying: The guided buying capability in 麻豆原创 Ariba solutions is the gold standard for purchases of goods and services. Its next evolution provides a buying experience that is personalized for today鈥檚 professional and casual buyers and their roles. It is predictive, leveraging artificial intelligence to offer suggestions for specific work roles as well as intelligent recommendations to help them make the right decisions and weigh the sustainability and environmental impact of their decisions. Many of the capabilities will be included within the guided buying capability this year, as well as in future releases.
• A new category management solution: Today, category management consists of highly manual processes, leaving almost no time for category managers to develop or implement effective strategies. Our new category management solution, which we鈥檒l roll out this year, provides actionable market intelligence and category insights. It empowers category managers and procurement professionals to make strategic category decisions for direct and indirect spending. Additionally, it offers intuitive scenario analysis to help visualize opportunities.
• Total spend reporting: While we can鈥檛 reveal too much right now, stay tuned to hear more about what we have in store to enable total spend visibility for your business.

Focused on Users

Every person across the procure-to-pay process has a different role to play. We鈥檝e made it our mission to understand the needs and priorities of every user persona and to deliver unique, intuitive tools that each can use to reach their goals. For example, an employee doing material requirements planning (MRP) for the procurement of direct materials will have a different experience than someone purchasing a laptop or managing contingent labor.

Risk Management and Sustainability

Given the supply chain disruptions of the past few years, business leaders understand the importance of risk management. In fact, in a 2022 sponsored by 麻豆原创, respondents said risk reduction was the second most important area to focus on to deliver increased value in procurement. In the same survey, nearly a quarter of the executives identified sustainability and environmental, social, and governmental (ESG) concerns among the top priorities for organizational risk.

Social responsibility legislation is only adding to the pressure. For example, Lieferkettensorgfaltspflichtengesetz (LkSG) is an act that took effect in Germany this year. It requires companies to report on the ability of their risk management system to address violations in their supply chain to the German government no later than April 2024.

Businesses need a single source of truth across the entire supply base to support risk-aware core processes. 麻豆原创 innovations can help facilitate risk management and sustainability requirements with the newly enhanced solution and , along with additional extensions to address company-specific requirements.

Delivering Solutions for the Future

Procurement has changed significantly in the last two decades. 麻豆原创 is pleased to be recognized as a leader in driving this change, and we remain committed to delivering next-generation applications that help our customers transform their business for continued success.

Baber Farooq is senior vice president and head of Market Strategy for 麻豆原创 Procurement Solutions.

*鈥淚DC MarketScape: Worldwide SaaS and Cloud-Enabled Procurement Applications 2023 Vendor Assessment鈥� March 2023, IDC #US48785722

Per a new IDC eBook* commissioned by 麻豆原创, partners that invest more than 20% of revenue in intellectual property (IP) can expect 60% higher revenue growth than average.

Even amid business uncertainty, 93% of partners expect accelerated growth in 麻豆原创-related revenue compared to the year before. The greatest opportunity for partners exists with growing IT services and public cloud services, such as software as a service, platform as a service, and infrastructure as a service.

Despite economic uncertainty, 麻豆原创 partners that continue to invest in innovation are reaping the rewards and realizing healthier margins.

麻豆原创 partner shared that developing IP requires commitment, investment, and patience, but it can be a market differentiator and accelerate revenue and profit. This was further proven by IDC, which found that for every $1 麻豆原创 makes, partners investing in developing and selling their own cloud software make $10, and those investing in their own services make $8.81. With offerings like 麻豆原创鈥檚 partnership with , one of the world鈥檚 largest online learning providers, partners can upskill their consultants and capitalize on this growth opportunity.

鈥淐ompanies today are facing more uncertainty than ever before, between supply chain shortages, climate change, talent gaps, and economic softening,鈥� said Paul Edwards, research director, Software Channels and Ecosystems, IDC. 鈥淏ased on our research, partners that invested in developing IP and partners engaging in more than two 麻豆原创 solutions experience the greatest benefit of working with 麻豆原创.鈥�

Technologies like 麻豆原创 Business Technology Platform (麻豆原创 BTP) are enabling partners to achieve healthy gross profit.

麻豆原创 partner leverages 麻豆原创 BTP to develop processes and IP: 鈥淯p to 70% of our revenue comes from 麻豆原创 S/4HANA migrations and 麻豆原创 BTP, which is the glue for the future — it has a strategic relevance for us,鈥� said Florian Kraus, managing partner, retailsolutions AG.

Additionally, IDC found that 麻豆原创 BTP enables partners to continually improve upon customer relations, meaning 麻豆原创 partners are maintaining customers for longer — if not for life.

鈥淲ith the rapid acceleration of digital transformation, customers are relying on 麻豆原创 partners to navigate the next steps of their digital journey,鈥� said Karl Fahrbach, chief partner officer, 麻豆原创. 鈥淎ccording to IDC, 43% of partner revenue comes from industry-specific solutions, which shows that investing in innovation to serve evolving customer needs is a proven path to profitability for our partners. 麻豆原创 is firmly committed to helping partners apply their industry-specific knowledge to create exciting new growth opportunities.鈥�

Mark Weyman is head of Ecosystem Profitability at 麻豆原创.

*IDC eBook, sponsored by 麻豆原创, 麻豆原创 Partner Ecosystem Growth Drivers: Strategies for Increasing Partner Profitability and Customer Value, doc #US50040723, January 2023听

This new IDC assessment provides both quantitative and qualitative assessments of the enterprise planning market and is based on a rigorous framework that assesses each vendor relative to the criteria and one another. It replaces the prior MarketScape for Worldwide Enterprise Performance Management (EPM), reflecting the emphasis on planning in the former EPM category.

Enterprise planning spans beyond financial planning and analysis (FP&A) to include other planning processes across business functions — human resources, sales, marketing, and supply chain. It has become a business imperative as organizations need to be more agile to sense and respond faster to changing market conditions unlike ever before. This requires planning processes to be connected, not only across financial and functional plans but also with underlying systems of record, which are the source of 鈥渁ctuals鈥� data that fuels all planning processes. We call this extended planning and analysis, or xP&A.

麻豆原创 Analytics Cloud is our strategic solution for xP&A, seamlessly connecting planning processes across the organization with business applications like 麻豆原创 S/4HANA and 麻豆原创 SuccessFactors solutions.

The IDC report recognizes 麻豆原创 Analytics Cloud for its combination of enterprise planning, advanced analytics, and reporting functionality in one application. Additional strengths and differentiators include the out-of-the-box connections to other 麻豆原创 applications as well as the prepackaged best practices content that comes with the software, enabling customers to start their deployments without delay.

In addition to being recognized as a leading enterprise planning solution by IDC, 麻豆原创 Analytics Cloud has received multiple leadership ratings in other industry analyst reports and has been highly rated by users of our software in review sites such as . We鈥檙e honored to help our customers across the globe transform their planning processes and become more agile to win in today鈥檚 dynamic economy.

Read a , and visit the to experience a guided tour of the solution.

Daniel Yu is senior vice president of Solution Management and Product Marketing for 麻豆原创 Data and Analytics.

*”IDC MarketScape Worldwide Enterprise Planning Budgeting and Forecasting Applications 2022 Vendor Assessment”, by Ray Huo and Dan Vesset, December 2022, IDC #US48985622

漏2022 IDC
The IDC MarketScape vendor analysis model is designed to provide an overview of the competitive fitness of ICT suppliers in a given market. The research methodology utilizes a rigorous scoring methodology based on both qualitative and quantitative criteria that results in a single graphical illustration of each vendor鈥檚 position within a given market. The Capabilities score measures vendor product, go-to-market and business execution in the short-term. The Strategy score measures alignment of vendor strategies with customer requirements in a 3-5-year timeframe. Vendor market share is represented by the size of the icons.

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According to the IDC MarketScape report, companies should consider 麻豆原创 when they 鈥渘eed a highly scalable subscription and usage management application built into [their] ERP platform for the benefits of analytics, integration, procurement, and vendor relationship.鈥� The report cites that customers are happy with the 麻豆原创 platform and services to monetize their businesses and confident of 麻豆原创 as 鈥渢heir subscription and usage management vendor of choice for the future.鈥�

Organizations across a variety of industries use the 麻豆原创 Billing and Revenue Innovation Management solution to quickly launch innovative subscriptions and usage-based offerings that can be easily updated to meet changing customer needs and market disruptions. With a native integration to 麻豆原创 S/4HANA, customers get the added benefit of achieving end-to-end automation across their business processes.

is a 100% sustainable, green energy leader with more than 300,000 customers across Italy. The company is leveraging together with 麻豆原创 Billing and Revenue Innovation Management to modernize and transform its business. With 麻豆原创, Alperia can offer new business models with fast time to market, such as subscriptions and personalized product and service bundles based on customer preferences and consumption behaviors. Alperia is leveraging 麻豆原创 solutions to drive new business models as it develops new turnkey green energy services for its customers.

The largest postal service provider in Portugal, is working with 麻豆原创 to transform the 500-year company into an agile, future-ready enterprise. 麻豆原创 Billing and Revenue Innovation Management is simplifying the once complex, time-consuming billing process. There is greater visibility with billing data from multiple sources consolidated into a single view, helping mitigate revenue leakage and providing greater visibility to the billing process. Invoicing and accounting processes are automated to reduce errors and empower employees to be more productive. With 麻豆原创 S/4HANA and 麻豆原创 Billing and Revenue Innovation Management, core business processes are connected and powered by automated workflows, cutting complexity, increasing efficiency, and enabling CTT to respond more rapidly to new business requirements and revenue opportunities.

Another customer using 麻豆原创 to transform into a subscription business is a leading supplier of high-quality window, door, and facade systems with millions of products used all over the world. With 麻豆原创, the company transitioned from offering a fixed contract to a flexible one for its digital products. It can offer customers fast time to value with instant activation and access to newly purchased products with the flexibility to offer different pricing models, such as scaled pricing, usage fees, and one-time fees. Sch眉co will be taking advantage of the ability to directly integrate with other 麻豆原创 solutions used by sales, services, commerce, and marketing teams in order to support a seamless customer experience and end-to-end automation of key business processes.

麻豆原创 Billing and Revenue Innovation Management is an integral component of the 麻豆原创 portfolio of products that automate the quote-to-cash process. Leveraging a modular cloud approach, 麻豆原创 brings together 麻豆原创 S/4HANA Cloud, 麻豆原创 Billing and Revenue Innovation Management, 麻豆原创 CPQ, and 麻豆原创 Business Technology Platform (麻豆原创 BTP) to create an end-to-end quote-to-cash process and enable organizations to accelerate monetization of subscriptions and other recurring revenue business models.

Hear from other customers and learn more about how 麻豆原创 helps to automate quote-to-cash with , , and .

Si-Mohamed Said is global head ERP and Finance Product Marketing at 麻豆原创.

*鈥滻DC听MarketScape: Worldwide Enterprise-Focused听Subscription and Usage Management Applications 2022听Vendor听Assessment” by Mark Thomason, September 2022, IDC听#US48786022

It鈥檚 been around for three years, and we have more than 15,500 live customers on 麻豆原创 BTP with an ecosystem of over 1,500 partners working with us.

麻豆原创 BTP is not just a unified technology environment optimized for 麻豆原创 applications helping move companies to the cloud. It also has all the necessary tools and services as a comprehensive and interoperable platform enabling application development, data management, planning and analytics, integration, automation, and artificial intelligence (AI) capabilities. From Villeroy & Boch automating 91% of incoming emails to NHL hockey team the San Jose Sharks embracing data insights to grow fan engagements, 麻豆原创 BTP is powerful technology.

Business has been at the core of everything we do at 麻豆原创 in our 50-year history; it鈥檚 what sets us apart from other providers. That is the 鈥楤鈥� in BTP. It stands to reason that our technology and platform create business value by enabling developers, business users, and ecosystem partners to innovate with market-leading capabilities and native integration, building faster with business context and running with confidence on a trusted platform.

Business-centricity includes semantic integration of data to make it consistent across various 麻豆原创 solutions and ready for business consumption. 麻豆原创 BTP users have easy role-based, governed access to relevant content and contextual data sitting in line-of-business applications. The platform contextualizes the business data as needed by use case.

Finally, imagine that with semantic integration and contextualized data, customers can instantly use data from 麻豆原创 applications without losing business context and meaning, leading to faster time-to-value and lower total cost of ownership. No matter where the data comes from or which use case is used, the user gets a harmonized experience.

This past year, I have spoken to numerous customers and partners who have told me that 麻豆原创 BTP is top of their minds, and they all want to learn more. Global market intelligence firm IDC went a step further. IDC interviewed nine 麻豆原创 BTP customers about what business challenges are top of mind, why they selected the 麻豆原创 platform, and what business value they derived from their investment in 麻豆原创 BTP. Across the nine customers interviewed in the IDC鈥檚 study, it yielded benefits worth an annual average of $195,000 per 100 麻豆原创 users, an average three-year return on investment (ROI) of 495%, and a break-even point averaging only six months.

In the context of integration and development gains through 麻豆原创 BTP, one customer cited: 鈥淲ith 麻豆原创 BTP, it has taken us two months to mobilize a full carbon reporting platform in terms of development across many different systems with numerous data sources. That鈥檚 not a lot of time because it was meant to take 12 months. It鈥檚 speed to value, it鈥檚 how quickly can the business that we鈥檙e working with realize the value of the data in their processes.鈥�

Further customer use cases across 麻豆原创 BTP and findings can be found in the .*

IDC also developed a fully . Business leaders and IT professionals can enter information about their business and desired goals, and the tool will generate a custom report for each participant using it, allowing them to quantify the value 麻豆原创 BTP could bring to their organization.

Let me sum it up: more than 15,500 cloud customers are live on 麻豆原创 BTP with access to extensions, use cases. and several thousand pre-built business content packages across all 麻豆原创 BTP capabilities. We have a large ecosystem of more than 1,500 partners using 麻豆原创 BTP. The available 麻豆原创 BTP business content packs and use cases include:

• More than 3,300 APIs
• Packages and dashboards for analytics 鈥� more than 260 data and analytics packages
• Integration flows 鈥� more than 2,600 pre-built integrations
• Process automation packages and bots 鈥� more than 300 麻豆原创 Process Automation Packages business rules, data models, and more

Businesses that use 麻豆原创 BTP do not have to start with a blank canvas. Our , pre-built business, and industry content help customers understand what is possible to keep their business innovative and future ready. One thing to remember is that pre-built business content may not get you 100% of what you need but is likely to get you 80% or more to where you need to be. You can then add the remaining specific features and functionalities required for your business. This is usually implemented within a two-to-four-week period versus six months, typically.

Learn how to get started with and how to get the value of 麻豆原创 BTP for your business: 鈥�.鈥�

Juergen Mueller is CTO and member of the Executive Board of 麻豆原创 SE.

*IDC White Paper, sponsored by 麻豆原创, The Business Value of 麻豆原创 Business Technology Platform, IDC #EUR149650022, September 2022

鈥淭his new generation of workers, whose entire lives are on their mobile devices, have completely different expectations from the employees who are walking out the door with 35 years of experience,鈥� said Mike Lackey, global vice president of Solution Management for Digital Manufacturing at 麻豆原创. 鈥淢anufacturers must attract new workers by bringing data to the point of work with intelligent mobile experiences and intuitive machine interfaces. This improves workplace safety and the worker experience, as it creates greater business efficiencies.鈥�

Connected Data Helps Meet Production Schedules

Unlike historical shop floor responsibilities, workers in Industry 4.0 factories won鈥檛 be limited to rote tasks on a single machine. They鈥檒l be cross trained to manage multiple machines, using instantaneous and integrated information from their mobile device. They鈥檒l collaborate much more across teams and departments.

鈥淚ndustry 4.0 delivers what鈥檚 called 鈥榳orker guidance,鈥� bringing information directly to the individual on the shop floor for faster and more efficient decisions,鈥� said Lackey. 鈥淢anufacturing is all about throughput, quality, and managing costs. With the right information, the operator can make sure that the equipment and the processes are running optimally, reducing machine downtime, rework, and scrap. This is the purpose of , which brings business and operational data together for informed company-wide decisions while delivering process enforcement, complete traceability, and a record of the product genealogy.鈥�

analysts predicted that in response to the reality of digital disruption, 60% of businesses will embrace a decision-making model that combines the power of artificial intelligence (AI) and human judgment for more informed decision-making by next year. Connected data between the shop floor and other parts of the business, including sales, supply chain, and finance, also has company-wide implications in meeting customer commitments.

鈥淵ou can鈥檛 promise an order if you don鈥檛 have the parts to make or finish the product,鈥� said Lackey. 鈥淪imilarly, in an automated line, you might have 200 pieces of equipment from 24 different vendors. If there鈥檚 a quality issue with a material or machine malfunction, integrated data with embedded machine learning can alert shop floor workers to correctly adjust equipment to the specified parameters, minimizing production slowdowns and keeping quality high. Connected data helps workers understand the impact of their decisions on the business while increasing their ability to make a valuable contribution in a more motivated and engaged way.鈥�

Digital Improves Workplace Safety

Technology can make the workplace safer for employees, which is equally important for the worker experience and company compliance. While automation can increase the number of potential hazards, it can also keep people safe. Sensors can alert people when they鈥檙e entering a potentially dangerous area or in the moment if they get too close to a piece of equipment, preventing accidents.

Upskilled Workers Lead to Greater Employer Loyalty

Lackey expected manufacturers to invest more in training and development to reskill and upskill workers as Industry 4.0 transformation continues. A recent survey reflected that trend: researchers found that 84% of manufacturing professionals were upgrading their learning and development programs. It鈥檚 an ideal way to expand the pool of qualified employees who can make a valuable contribution to company growth. It鈥檚 also an opportunity for workers to gain skills in some of the coolest innovations.

鈥淔actories are a hotbed of innovation, offering workers a potentially faster, more cost-effective route to a satisfying career, one that might not otherwise be in reach, given the rising costs of higher education,鈥� said Lackey.

Done right, Industry 4.0 is poised to rejuvenate the manufacturing sector with a refreshing blast of innovation. Trained workers can point the camera on their digital device at a piece of equipment with embedded machine learning and make immediate adjustments using virtual 3D visualizations right in front of them on the shop floor. They can instantly connect with design engineers to quickly diagnose and fix problems or reach an external supplier to locate the correct replacement part. Manufacturers are hoping this next generation of workers come for the cool factor and stay for the career-building innovations.

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According to Simon Ellis, program vice president, IDC Manufacturing Insights, 鈥淕rowing complexity in the supply chain, particularly increasingly diverse outsourcing, has made supply planning much more challenging. Combined with larger forecast error and a lack of complete insight into supply opportunities and constraints, the need for a competent supply planning application is central to the success of the broader supply chain.鈥�

At 麻豆原创, we see planning as a process. The market of vendors in this space is evolving, fueled by new technology and planning approaches that put customer experience at the center.听 We continue to set the pace with the market-leading solution as well as cloud-native innovations that have been adopted by more than 1,200 customers worldwide.

麻豆原创 Integrated Business Planning for Supply Chain is a key element of the 麻豆原创 Digital Supply Chain portfolio, which helps companies:

• Create continuously learning, resilient, and responsive supply chains
• Synchronize strategic and operational supply chain decisions in a single solution
• Ingest real-time data from external and internal sources to provide more intelligent visibility across the supply chain
• Connect trading partners digitally with the internal plan via 麻豆原创 Business Network
• Enable planners to make business decisions rooted in real-time facts
• Infuse decision processes with intelligent technologies like machine learning and artificial intelligence (AI)
• Execute supply chain planning decisions with confidence from a modern and simplified user experience

Ellis also states, 鈥溌槎乖� has extensive experience in almost all industries, with notable engagements in consumer products, retail, high tech, automotive/heavy equipment, pharma/life sciences, and wholesale distribution. Supply chains looking for a comprehensive supply chain planning offering that provides a seamless, user-friendly planning platform with embedded analytics that is tightly integrated to manufacturing, operational planning, and supply chain execution should consider 麻豆原创.鈥�

We are excited for companies to consider 麻豆原创 as a partner in the work to build risk-resistant and resilient supply chains.

David Vallejo is global head of Supply Chain Solution Management at 麻豆原创.

*Doc #US49578717, September 2022