AI agents are now creating a new chapter. The next frontier is no longer analyzing faster, but letting agents act: working together across planning, procurement, manufacturing, logistics, and operations.

For more than 50 years, 麻豆原创 has helped organizations run their supply chains by connecting business context, intelligence, and execution across end-to-end processes.听

We are proud to share that 麻豆原创 has been positioned in the Market Shapers quadrant of the inaugural Gartner庐 Emerging Market Quadrant for Integrated Supply Chain AI Agents 鈥� Established Vendors. This is Gartner’s first formal assessment of this emerging category. In our view, it reflects the progress we have made in bringing AI agents into the heart of supply chain operations, and the direction we continue to take.听

Gartner describes the Market Shapers quadrant this way:听

From assistants to orchestrated agents听

Supply chain decisions never happen in isolation. A supplier delay can ripple through production schedules, logistics, customer commitments, and financial results. Yet much of the AI in supply chains today still works within a single function or a single task. It can point out a problem, but people still must weigh the trade-offs and act across several systems.听

With Autonomous Supply Chain Management, people define goals and priorities, AI assistants orchestrate activity across domains, and agents execute the work within governed, end-to-end processes. Through , role-specific assistants coordinate specialized AI agents across design, planning, sourcing, manufacturing, delivery, and operations. Together, they sense disruptions, analyze the impact, simulate alternatives, and execute coordinated responses, with people making the decisions that matter most.听听

Joule is where it all comes together. People express what they want to achieve, and Joule Assistants take it from there.听 Each assistant is tailored to a specific role, while agents handle specialized tasks within business-defined guardrails.听

For example, when a planner describes a goal, the Supply Chain Planning Assistant coordinates demand, inventory, and capacity agents to build and simulate scenarios, so the planner can focus on evaluating outcomes and making the decision. People direct. Assistants coordinate. Agents execute.听

And because 麻豆原创 supply chain agents work within the broader 麻豆原创 Autonomous Suite, a supply chain decision can trigger the right financial, workforce, or customer action as part of the same coordinated response.

Agents that act where the work happens听

We believe AI agents create real value only when they move from recommendation to execution safely. Greater autonomy must be accompanied by greater accountability. As agents take on more responsibility, organizations need visibility into what those agents are doing and why. That requires three things working together.听

First, agents need to work inside the system of record. 麻豆原创 agents operate directly in 麻豆原创 Cloud ERP and the 麻豆原创 supply chain management suite executing production orders, convert requisitions, or direct warehouse tasks, with no middleware between decision and action. They can also extend coordination to trading partners through 麻豆原创 Business Network.听

Second, agents need business context. 麻豆原创 Business Data Cloud, 麻豆原创 Knowledge Graph, and our supply chain semantic model give agents a shared understanding of business entities, relationships, and rules. That helps them understand what a signal means across domains and how a disruption will affect the business.听

Third, agents need governance. Through 麻豆原创 Business AI Platform, Joule Studio lets customers and partners build agents, and 麻豆原创 AI Agent Hub governs both 麻豆原创 and non-麻豆原创 agents with identity enforcement, audit trails, and explainability. Joule Work gives people one place to monitor and act on agent recommendations.

Delivering real results for customers听

Customers will not value us by how many agents we build, but by the outcomes those agents deliver. Recognition is only meaningful when it reflects real impact for our customers, that are already putting supply chain agents to work with capabilities available today.听

Takeda Pharmaceuticals will use Industry AI for regulated manufacturing, where agents monitor production KPIs, flag deviations, and initiate corrective workflows in GxP environments. The expected results include up to 10% productivity gain and 25% less stock-out revenue loss.听

Lemvigh-Mueller deployed three coordinated agents to handle supplier order confirmations, reaching more than 90% touchless processing of 100,000 confirmations a year.听

RWE is applying Autonomous Asset Management to its offshore wind fleet, where AI agents analyze past incidents, identify root causes, and generate pre-filled work orders for technicians.听

Looking ahead听

Supply chains don’t become autonomous overnight. The journey happens step by step: starting with agents that recommend, then agents that act within clear guardrails, and expanding autonomy as data, processes, and governance mature.听听

As we work with our customers and partners, our agent coverage will continue to expand every quarter across supply chain domains.听听

We are grateful to our customers, partners, analysts, and 麻豆原创 teams whose collaboration shapes our products and strategy. We see this recognition as an important milestone, and we remain committed to helping organizations turn their supply chains into a source of resilience and lasting business value.听

Devesh Mishra, General Manager and Chief Product Officer for 麻豆原创 Supply Chain Management

*Gartner, Emerging Market Quadrant for Integrated Supply Chain AI Agents 鈥� Established Vendors, Tess Frenzel, Carlton Sapp, October 28, 2026.
GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally and is used herein with permission. All rights reserved.听
Gartner does not endorse any company, vendor, product or service depicted in its publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner publications consist of the opinions of Gartner’s business and technology insights organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this publication, including any warranties of merchantability or fitness for a particular purpose.听

We believe the 2026 evaluation recognized 麻豆原创 for strengths in areas that are increasingly important to enterprise commerce: using AI to make commerce more intelligent, supporting complexity at global scale, and connecting commerce with operational data.

For 麻豆原创, these areas come to life in how we help customers simplify complex commerce and prepare for what comes next.

Making commerce more intelligent with AI

AI is changing how customers discover products, interact with businesses, and complete purchases. It is also creating opportunities to simplify work for commerce teams.

helps bring AI into customer experiences and commerce workflows while maintaining the business controls required for enterprise transactions.

Ericsson provides an example of what this can look like in practice. Generating a customer quote could once take more than two weeks. Today, after digitizing and streamlining its commerce processes with 麻豆原创 Commerce Cloud, many of those requests can be completed in minutes or even seconds. With that digital foundation in place, Ericsson is now exploring how AI agents could support quote creation while employees remain responsible for oversight and decision-making.

The goal is straightforward: use AI to reduce complexity, make commerce easier for customers, and give employees more time to focus on higher-value work.

Supporting complexity at enterprise scale

For global enterprises, commerce rarely means managing a single storefront or business model. Businesses may need to operate across multiple brands, markets, sites, languages, currencies, channels, and customer types while maintaining consistency and control.

麻豆原创 Commerce Cloud helps enterprises manage that complexity and provides the flexibility to evolve as their businesses grow.

Daimler Truck North America demonstrates the value of building that foundation for the long term. Roughly 30,000 users interact with its commerce platform every day, and DTNA reports approximately 40% compound annual growth over the lifetime of the platform. Those results have been built through years of investment in platform modernization, cloud migration, dealer collaboration, and alignment between business and IT.

As businesses expand and customer expectations evolve, having a commerce platform that can grow and adapt with the organization becomes increasingly important.

Connecting commerce with your operations

A great commerce experience depends on what happens behind the storefront.

Customers expect accurate products, prices, inventory, entitlements, and order information when they need it. Businesses need commerce to work with the operational processes and enterprise data behind every interaction.

麻豆原创 Commerce Cloud connects commerce with those operations, helping businesses deliver more consistent customer experiences while simplifying execution across the enterprise.

, noted in this year鈥檚 report as a recent platform release, extends this approach to mid-sized and growing businesses running 麻豆原创 Cloud ERP. Purpose-built for B2B companies looking to modernize customer engagement without adding complexity, it turns the pricing, availability, order, and invoice data already in their ERP into a direct self-service experience for customers, with faster deployment, lower total cost of ownership, and no middleware required.

That connection is also central to Autonomous Unified Commerce from 麻豆原创: connecting customer, commerce, operational, and financial processes on a common data foundation, while embedding AI into business workflows to help organizations execute more efficiently and drive profitable growth.

Looking ahead

AI is creating new ways for customers to discover products, get answers, and complete purchases through AI-powered interfaces and assistants beyond the traditional storefront. Commerce is evolving to support these new channels via the Universal Commerce Protocol (UCP) and Model Context Protocol (MCP).

The real work is getting AI into the daily operations that actually drive revenue, reduce cost, and help businesses serve their customers better. Our focus is to help customers navigate these changes by making complex commerce simpler, supporting growth at enterprise scale, and creating more connected and intelligent ways of working.

We are proud to mark 麻豆原创’s 12th recognition as a Leader and grateful to the customers, partners, and 麻豆原创 teams who continue to move commerce forward.

To learn more and explore the digital commerce platforms market, access a complimentary copy of the .

Kollen Glynn is global head of 麻豆原创 Commerce Cloud for 麻豆原创 Customer Experience at 麻豆原创.

Gartner, Magic Quadrant for Digital Commerce Platforms, Aditya Vasudevan, Penny Gillespie, Sandy Shen, Jason Daigler, Mike Lowndes, 19 October 2026.
Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner鈥檚 research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.
Gartner and Magic Quadrant are trademarks of Gartner, Inc. and/or its affiliates.
麻豆原创 was recognized as 麻豆原创 Hybris in 2014, 2016 and 2017.

This is the sixth time that 麻豆原创 LeanIX has positioned as a Leader in the annual report.听

We believe this reflects our unique strength in helping enterprises breathe life into their enterprise architecture data, discover and govern their AI portfolios, and make rapid transformation a business capability听

The analyst firm positioned 麻豆原创 LeanIX furthest in Completeness of Vision and highest in Ability to Execute, once again. The news is particularly relevant for business leaders as enterprise architecture tools are becoming increasingly important for AI adoption and governance.

Why enterprise architecture matter for AI

Enterprise architecture tools document up-to-date information about organizations鈥� application portfolios and tech stacks. Visibility on this information is essential for leveraging agentic AI and governing it to ensure return on investment.

Enterprise architects are not in the driving seat for AI governance, but with the right tools, they can provide the data chief AI officers and AI governance boards need to make rapid, informed decisions. The 麻豆原创 LeanIX portfolio is able to discover, store, and provide that essential enterprise architecture intelligence.听

鈥淥ur goal is to empower our customers to confirm return on technology investment in the AI era with dynamic, enterprise architecture intelligence that helps drive business transformation,鈥� 麻豆原创 LeanIX Chief Product Officer Dominik Rose said. 鈥淭ransformation never ends, but the AI revolution is the most fundamental step forward that technology has taken this century. Our business transformation solutions empower organizations to take that step in their stride with comprehensive, current EA data.鈥�

What is the Gartner Magic Quadrant for EA Tools?

A Gartner Magic Quadrant is a culmination of research in a specific market, offering a wide-angle view of the relative positions of the market鈥檚 competitors.鈥疊y applying a graphical treatment and a uniform set of evaluation criteria, a Magic Quadrant helps quickly ascertain how well technology providers are executing their stated visions and how well they are performing against Gartner鈥檚 market view.

A Magic Quadrant provides a view of the four types of technology providers in any given field: 

• Challengers execute well today or may dominate a large segment, but do not demonstrate an understanding of market direction.
• Niche players focus successfully on a small segment or are unfocused and do not out-innovate or outperform others.
• Visionaries understand where the market is going or have a vision for changing market rules, but do not yet execute well.
• Leaders execute well against their current vision and are well-positioned for tomorrow.

麻豆原创 LeanIX has been positioned as a Leader in the Gartner Magic Quadrant for Enterprise Architecture Tools for six consecutive years, and this year was positioned furthest in Completeness of Vision and highest in Ability to Execute.

For enterprise architects and senior leaders, Gartner evaluates EA Tools against real-world enterprise needs, including: 

• Capturing, structuring, analyzing, and presenting models
• Supporting change, transformation, and optimization
• Assessing and managing an evolving IT portfolio
• Managing EA knowledge and resources to address stakeholder needs
• Identifying and tracking sustainability initiatives

To see the full analysis and learn why 麻豆原创 was once again listed as a Leader for EA tools, .

Neil Sheppard is a senior content marketing specialist for 麻豆原创 LeanIX.

Gartner does not endorse any vendor, product or service depicted in its research publications and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner鈥檚 business and technology insights organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.
Gartner and Magic Quadrant are trademarks of Gartner, Inc and/or its affiliates.

You benchmark features, compare pricing, run a proof of concept, and choose the platform your sales team finds most intuitive. The ERP conversation happens in a different room, with different stakeholders, on a different cycle.

This separation feels logical on an org chart. In practice, it is one of the most costly fictions in enterprise technology planning.

The enterprise reality

doesn鈥檛 operate in a vacuum. It operates inside a business that already has a system of record, one that holds pricing rules, credit limits, inventory positions, order histories, contract terms, and fulfillment status. That system is the ERP. When CRM and ERP are evaluated and deployed independently, the downstream consequence is not just a technical integration challenge. It is a structural gap in the information available to every customer-facing employee, every day, in every interaction that matters.

When CRM and ERP are built on separate data models, integration becomes a permanent overhead. Sales reps without ERP data access spend an estimated 20 to 30% of their selling time on non-selling activities such as sourcing pricing approvals, checking inventory availability, or validating order status–work that should happen automatically in the background of a connected system. The sales motion slows. Forecast accuracy degrades. And the promised ROI of the CRM investment erodes quietly, deal by deal.

According to Gartner庐 Peer Insights™ responses to the question, “What were the key factors that drove your decision?”, based on the response of actual users, 49% of 麻豆原创 Sales Cloud users and 43% of 麻豆原创 Service Cloud users cited pre-existing relationships as a deciding factor in their purchase decision. This is more than double the market average of about 20%.

At first glance, this looks like vendor loyalty. We believe it is something more deliberate than that.

What native integration unlocks

Pre-existing relationships in enterprise software carry specific, quantifiable value. When an organization already runs 麻豆原创 S/4HANA, choosing 麻豆原创 Sales Cloud and 麻豆原创 Service Cloud means working within a known data architecture rather than building a bridge between two foreign systems. The integration patterns are pre-established. The master data such as customers, products, pricing conditions etc is already structured in a way 麻豆原创 products understand natively. The implementation risk profile is fundamentally different from deploying a point-solution CRM and then spending months, and significant budget, building and maintaining connectors to the ERP back-end. This is not loyalty to a logo. It is a rational assessment of where integration risk lives.

The outcomes that follow from this architectural alignment are measurable. Customers running 麻豆原创 S/4HANA and together have achieved a 38% reduction in sales cycle duration, a 12% increase in opportunity win rate, and . These numbers are not the result of superior user experience alone. They are the result of sales processes that can draw on real-time ERP data like current inventory, live pricing, or credit exposure, without requiring the sales rep to leave the CRM, make a phone call, or wait for a nightly data sync. The integration is the mechanism of the outcome, not a supporting feature of it.

Many enterprises rely on disparate point solutions for marketing, sales, commerce, and service. Stitching these together with custom middleware and integrations is not just expensive, it’s fragile. Organizations have entire teams dedicated to building and maintaining integrations, manually transferring data between systems, and firefighting connectivity issues. The result is poor customer experiences, delayed insights, and limited scalability.

According to an , organizations that natively connect 麻豆原创 CX solutions with 麻豆原创 ERP unlock five compelling economic benefits:

1. Native iFlows and prebuilt connectors reduce integration and middleware costs by 25 to 80%, delivering six- to seven-figure savings over five years.
2. Seamless front-to-back connectivity drives revenue growth through higher customer registrations, improved retention, better sales conversion rates, and larger deal sizes; projecting a 30 to 441% revenue uplift over five years.
3. AI-driven automation and elimination of manual handoffs boost productivity by 25 to 90% across every stage of the sales cycle, from marketing to service.
4. Organizations go live and begin realizing customer experience improvements in as few as six months, significantly faster than point-solution alternatives.
5. Built-in compliance support reduces regulatory risk without custom development.

Together, these benefits deliver a validated five-year ROI of 214% to 726%.

Validation from our customers

This director of Customer Service and Support in the consumer goods industry highlights Integration and reliability strengths of 麻豆原创 Sales Cloud:

This marketing manager in the retail industry highlights the seamless integration enabling customer service teams to enhance customer experience:

Suite advantage is a strategic choice, not a convenience

麻豆原创 continues to invest in tighter, event-driven integration between these platforms, moving away from batch replication toward real-time, API-first connectivity. The adoption of 麻豆原创 Integration Suite pre-built integration packages, combined with RISE with 麻豆原创 and 麻豆原创 GROW bundling, is lowering the barrier for customers to activate these scenarios out of the box. For organizations on the path to an intelligent enterprise, the integration between 麻豆原创 S/4 HANA and 麻豆原创 Sales Cloud and 麻豆原创 Service Cloud integration is no longer a project, it is a product.

CRM value is not created in isolation, it is created at the intersection of customer data and operational data, of sales motion and business process, of pipeline intelligence and ERP reality. For organizations already running 麻豆原创, that intersection is not something to build. It is something to activate.

Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences with the vendors listed on the platform, should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.
GARTNER and PEER INSIGHTS are trademarks and service marks of Gartner, Inc. and/or its affiliates and are used herein with permission. All rights reserved.

Today鈥檚 finance leaders are expected not only to report on business performance, but also to help shape it. They need a foundation that connects financial and operational data, supports end-to-end processes, and helps teams move from insight to action with speed and confidence.

Recognized for cloud ERP for finance

For us, this recognition is about more than technology. In our opinion, it reflects the importance of a strong digital foundation that brings together financial and management accounting, operational context, trusted data, and embedded intelligence to help finance teams work more effectively.

At the heart of is a unified data model and common journal that can connect financial information with the business processes behind it. We believe this approach can help organizations reduce reconciliation effort, gain a more multidimensional view of performance, and give finance teams the context they need to make informed decisions.

As the role of finance continues to evolve, we remain focused on helping customers simplify core processes while creating the foundation for new capabilities in automation and AI. This combination of connected data, processes, and intelligence is central to our vision for the future of finance.

Connecting financial and operational decisions

Finance transformation increasingly depends on connecting processes across the enterprise. By bringing together finance with purchasing, sales, inventory, and other operations, organizations can better understand what鈥檚 driving financial outcomes and address issues in context.

麻豆原创 helps bring financial and operational processes together across the enterprise. We believe this approach can help finance teams improve transparency, strengthen governance, and resolve issues earlier, including during the financial close.

AI is becoming an important part of that connected experience. Joule and 麻豆原创鈥檚 growing portfolio of persona-based assistants are designed to work within business processes and established controls. These capabilities can help finance professionals identify anomalies, automate selected activities, address exceptions, and focus their expertise on higher-value work.

Recent innovations announced at 麻豆原创 Connect in 2026 build on this direction. New Joule Assistants for finance, 麻豆原创 Enterprise Financial Consolidation, and are designed to connect data and workflows more closely while supporting the governance and auditability finance teams require.

Supporting customer transformation

demonstrates how a connected finance foundation can support transformation at scale. Through its 鈥淕roup Finance Backbone鈥� initiative, the company worked with 麻豆原创 to harmonize finance operations across manufacturing, sales, and financial services. BMW Group established one integrated finance template supporting organization-wide reporting, standardized approximately 800 ground-level processes, and improved data comparability and granularity across 15 major source systems.

We believe customer outcomes like these demonstrate the importance of combining standardized processes, trusted data, and central governance to help global organizations improve transparency and prepare for future innovation.

Building the future of finance

Finance leaders are balancing a growing range of priorities, from improving operational performance and managing risk to preparing their organizations for AI-powered innovation. 麻豆原创 remains focused on helping them address those priorities with a unified foundation that connects data, processes, and people across the enterprise.

We are proud to be recognized as a Leader in this Magic Quadrant and remain committed to helping customers build finance organizations that are intelligent, connected, and ready for what comes next.

Learn more

To learn more about 麻豆原创鈥檚 position in the 2026 Gartner Magic Quadrant for Cloud ERP for Finance, .

Lawrence Martin is general manager & chief product officer for 麻豆原创 Finance & Spend.
David Imbert is chief marketing officer for 麻豆原创 Financial Management.

*Gartner, Magic Quadrant for Cloud ERP for Finance, 2026 by , , October 13, 2026

Gartner and Magic Quadrant are trademarks of Gartner, Inc. and/or its affiliates.
Gartner does not endorse any company, vendor, product or service depicted in its publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this publication, including any warranties of merchantability or fitness for a particular purpose.

That’s why we’re proud that 麻豆原创 has been recognized as a Leader in the inaugural Gartner庐 Magic Quadrant™ for Workforce Management Technology.

We believe this recognition reflects 麻豆原创’s commitment to helping organizations connect workforce operations, workforce intelligence, and business outcomes through a unified human capital management (HCM) platform.听

Workforce management in the era of Autonomous HCM听

As organizations prepare for the next era of work, leaders need more than scheduling tools and time systems.听They need a connected understanding of their workforce.听

Who is available? What skills are needed? Where are emerging labor gaps? How can workforce decisions better support business priorities?听

These questions sit at the intersection of workforce management and workforce strategy.听

That’s听why workforce management plays听an important role听in 麻豆原创’s vision for听.听At听its core, Autonomous HCM is about helping organizations move more quickly from workforce insight to action.

Workforce management plays a critical role in that vision by providing the operational data and workforce visibility needed to make more informed decisions. 

By bringing workforce management together with core HR, payroll, talent management, and workforce planning, 麻豆原创 SuccessFactors solutions help organizations gain a more connected view of their workforce, streamline operations, and make more informed workforce decisions. 

Advancing workforce management 

麻豆原创 continues to invest in capabilities that help organizations connect scheduling, absence management, time and attendance, workforce planning, and workforce decision-making. Recent innovations include the general availability of , helping manufacturing and production organizations align labor demand, workforce availability, employee skills, and compliance requirements within a more connected scheduling experience. 

We also recently introduced a new , which helps employees and managers complete common workforce management tasks鈥攍ike automatically pre-filling time sheets, validating entries against compliance requirements in real time, and answering policy questions鈥攃utting employee time sheet completion effort by up to 40% and HR service tickets by up to 20%. 

For professional services organizations, this focus on streamlining time extends further. The new consolidated timesheet experience across 麻豆原创 S/4HANA Cloud Public Edition and 麻豆原创 SuccessFactors Time Tracking helps unify project time and HR attendance in a single flow from resource planning to revenue recognition.  

From frontline workers on the production floor to project professionals, these capabilities reflect 麻豆原创’s commitment to industry-specific depth in workforce management. 

Beyond workforce operations, 麻豆原创 recently introduced new workforce planning capabilities within , helping leaders connect workforce decisions directly to HR, business, and financial priorities through a unified planning foundation.  

In addition, AI-enabled organizational modeling capabilities can support scenario planning and impact analysis, enabling business and HR leaders to evaluate organizational changes and workforce decisions before they are implemented. 

Together, these innovations help organizations connect workforce operations, workforce planning, and workforce decisions in new ways, supporting 麻豆原创’s broader vision for Autonomous HCM. 

Delivering meaningful outcomes 

Organizations across听more than听126听countries and 29听industries are using 麻豆原创 SuccessFactors workforce management solutions to help improve workforce visibility, streamline time and scheduling processes, strengthen compliance, and create better experiences for employees and managers.听

 deployed 麻豆原创 SuccessFactors Time Tracking to comply with new labor regulations requiring detailed workforce scheduling and time management. The organization achieved 99% clock-in and clock-out compliance, reduced neglected clock-outs by 44%, and decreased data-uploading errors by 25%, helping improve workforce visibility, compliance, and operational efficiency.  

 implemented 麻豆原创 SuccessFactors Time Tracking, 麻豆原创 SuccessFactors Employee Central, and payroll solutions to support a global workforce of 10,000 employees. By automating time management, overtime calculations, and payroll processes, the company achieved 40% operational savings, improved compliance, and delivered greater flexibility across HR and workforce operations. 

These examples illustrate how workforce management is becoming a strategic capability that helps organizations connect workforce operations with broader business priorities. 

Looking ahead听

We believe our recognition as a Leader听in听the Gartner庐 Magic Quadrant™ for Workforce Management Technology reflects 麻豆原创’s continued investment in helping organizations build more connected, agile, and resilient workforces鈥攁nd the trust of our customers, partners, and teams whose collaboration and innovation help shape what’s next.听

With many organizations actively reviewing their workforce management technology,听there’s听never been a better time to see what 麻豆原创 can offer.听

Discover why 麻豆原创 is recognized as a Leader in  and learn more about .

Gartner, Magic Quadrant for Workforce Management (WFM) Technology, By听,听,听,听, 14 September 2026
Gartner does not endorse any company, vendor, product or service depicted in its publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner publications consist of the opinions of Gartner鈥檚 business and technology insights organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this publication, including any warranties of merchantability or fitness for a particular purpose.
Gartner and Magic Quadrant are trademarks of Gartner, Inc., and/or its affiliates.

We believe this recognition reflects our ongoing commitment to helping organizations navigate an increasingly complex world of work through innovation, global scale, and AI that helps connect workforce decisions to business outcomes. 

A new era of HCM 

Organizations today face unprecedented workforce challenges.

Skills requirements are evolving rapidly. Workforces are becoming increasingly distributed. Business priorities shift faster than traditional planning cycles can accommodate. At the same time, leaders are being asked to make workforce decisions with greater speed, precision, and confidence. As these pressures increase, the role of HR and HCM technology is fundamentally changing.

Organizations no longer need systems that simply record workforce data or automate HR processes. They need connected, intelligent systems that can help anticipate workforce needs, surface recommendations, remove friction from everyday work, and help people make better decisions. This is why we announced our vision for Autonomous HCM at 麻豆原创 Sapphire in May.

As part of 麻豆原创’s broader vision for the Autonomous Enterprise, Autonomous HCM brings together trusted workforce and business data, embedded intelligence, AI, and HR processes to help organizations respond more effectively to changing workforce needs. The goal is not simply to automate more tasks. It’s to help organizations understand what’s happening, determine what to do next, and execute with greater speed and confidence. Achieving this requires trusted workforce and business data working together to provide the context needed for better decisions and better outcomes. 

Bringing Autonomous HCM to life

Over the past year, 麻豆原创 has continued to invest in capabilities designed to help organizations move more seamlessly from workforce insight to workforce action. From new Joule and AI agents to and , these capabilities help connect workforce intelligence, decision-making, and execution across HR processes. Our acquisition of SmartRecruiters extends this approach to talent acquisition, helping connect hiring decisions to workforce planning, skills intelligence, and the broader employee lifecycle. Next month at at 麻豆原创 Connect, we’ll share new innovations and customer stories that further demonstrate how 麻豆原创 SuccessFactors can help organizations automate work, adapt more quickly to change, and drive better workforce outcomes, ultimately moving towards Autonomous HCM.

Creating measurable impact

Organizations around the world are already working towards this reality.

has embedded AI capabilities within 麻豆原创 SuccessFactors solutions to support employee development, goal setting, recruiting, and career conversations. By giving employees and managers access to AI-assisted tools and insights, Timken is simplifying HR processes, improving employee development conversations, and enabling more informed workforce decisions.

is demonstrating how AI can help organizations move from workforce insight to workforce action. With 麻豆原创 SuccessFactors solutions, the company has streamlined recruiting processes across more than a dozen industries, reducing recruitment duration by 75% and improving hiring efficiency fourfold. AI-generated job descriptions, competency-based interview questions, and workforce insights are helping create a more efficient, consistent, and skills-based approach to talent management.

These examples demonstrate an important shift. AI is no longer limited to providing information. It’s helping employees, managers, and HR teams make better decisions and take action more quickly and effectively.

Looking ahead

We are grateful to our customers whose continued trust and innovation make this recognition possible.

As we look ahead, our focus remains on helping organizations connect workforce insight with action, enabling leaders to make better decisions, respond more quickly to change, and create better outcomes for employees and the business. about our position in the 2026 Gartner庐 Magic Quadrant™ for HCM Suites for 1,000+ Employee Enterprises.

Gartner, Magic Quadrant for HCM Suites for 1,000+ Employee Enterprises, By , , , , , , 31 August 2026 
Gartner does not endorse any company, vendor, product or service depicted in its publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner publications consist of the opinions of Gartner鈥檚 business and technology insights organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this publication, including any warranties of merchantability or fitness for a particular purpose. 
Gartner and Magic Quadrant are trademarks of Gartner, Inc., and/or its affiliates. 

Supply chain leaders today operate in an environment where disruptions are constantly changing, customer expectations shift quickly, and the window for effective response keeps shrinking. Organizations need more than digitalization. They need platforms that connect people, processes, data, and business networks鈥攁nd that turn that connectivity into faster, better decisions.

Our vision: Autonomous Supply Chain Management

The next frontier in supply chain is not just connectivity, it is decision intelligence. At 麻豆原创, represents our vision for how organizations will run their businesses in the future, with data, business context, policy, and AI reasoning working together so that the right decisions happen faster, more consistently, and at scale, while human judgment remains central.

is a practical step toward that vision, where people define goals and priorities, AI assistants orchestrate activity across domains, and agents execute the work within governed, end-to-end processes. Enterprises rely on fully autonomous agents to run supply chain processes and decisions within guardrails defined by the organization. Reaction times to disruptions compress from days to minutes. Data collection across organizational silos happens in near real time. Rather than manually collecting and interpreting data, planners receive auto-generated scenarios that are pre-validated and ready for a decision. That speed advantage is transformative.

But the value goes beyond speed. Organizations learn from past decisions and harmonize decision-making across the enterprise, leading to consistently better outcomes over time. AI delivers the greatest value when it is embedded where work actually happens, grounded in deeply integrated processes and trusted data.

Our approach

A truly integrated supply chain platform does more than connect data鈥攊t connects decisions. That is the principle that guides how we have built the , and it is what we believe sets 麻豆原创 apart.

Our breadth across execution, transactions, business networks, finance, and AI is unique. No other vendor brings together operational systems, trusted business data, and intelligence and orchestration in a single, deeply integrated suite. That breadth matters because supply chain decisions do not happen in isolation鈥攁 sourcing decision affects manufacturing capacity, which affects logistics, which affects financial commitments. When those systems are connected, decisions improve across the board.

We organize our platform around three layers. The first is operational systems, including applications such as , , , , , , and . These are where supply chain work happens. The second is trusted business data, anchored by , which aggregates data from 麻豆原创 and third-party sources to help give organizations a unified, real-time view across the enterprise. The third is intelligence and orchestration, delivered through , our AI engagement layer, which brings together agentic AI, embedded analytics, and network-enabled execution to help organizations move from reactive problem-solving to proactive decision-making.

This architecture helps organizations standardize processes across domains, reduce dependence on fragmented point solutions, and improve coordination from sourcing through final delivery鈥攍inking operational, financial, and network outcomes in real time.

Putting innovation into practice

We see demand for capabilities that bring together operational data, business context, and AI-powered insights, and we are actively investing to meet that need. New Joule Assistants are being embedded across planning, manufacturing, logistics, asset management, and supplier collaboration, helping teams act on changes faster and reduce time spent on manual coordination.

Alongside these assistants, we are delivering purpose-built AI agents across supply chain processes, designed to take guided action within defined business guardrails while keeping people firmly in control. These capabilities are becoming available in phases through 2026, aligning with customers鈥� existing 麻豆原创 landscapes.

Delivering real results for customers

Ultimately, in our opinion, recognition like this is only meaningful when it reflects real impact for the organizations we serve. Takeda Pharmaceuticals International AG, a global leader in R&D-based biopharmaceuticals, offers a concrete example of what this looks like in practice. Using 麻豆原创鈥檚 supply chain planning assistant, Takeda has moved from manual root-cause analysis to AI-detected diagnostics and AI-suggested remediation, with automated performance tracking that enables a self-healing supply chain capability.

鈥淎I represents the key enabler for Takeda鈥檚 transformation for the future,鈥� said Rebecca Kaufmann, senior vice president and head of Enterprise Platforms at Takeda Pharmaceuticals. 鈥淲e are combining the 麻豆原创 industry and technology knowledge with our organizational real-life experience. The supply chain planning assistant will provide us with AI-detected root causes and AI-suggested remediation and also automated performance tracking resulting in a self-healing capability.鈥�

Looking ahead

Supply chains don鈥檛 become autonomous overnight. This evolution happens workflow by workflow, expanding automation where it delivers real value, while keeping people firmly in control. Supply chain teams are increasingly looking to spend less time monitoring and firefighting and more time shaping decisions, managing trade-offs, and building resilience.

We are grateful to the many customers, partners, analysts, and 麻豆原创 teams whose collaboration and insights help shape our products and strategy. While we are honored by this recognition, we view it as an important milestone for us rather than a destination. We remain committed to ongoing innovation that helps organizations transform their supply chains into strategic sources of competitive advantage鈥攁nd we thank our customers for their trust in that journey.

Devesh Mishra is GM and chief product officer for 麻豆原创 Supply Chain Management.

*Gartner, Magic Quadrant for Supply Chain Management Suites, Jan Snoeckx, Balaji Abbabatulla, Christian Titze, August 11, 2026.

GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally, and MAGIC QUADRANT is a registered trademark of Gartner, Inc. and/or its affiliates and are used herein with permission. All rights reserved.
Gartner does not endorse any company, vendor, product or service depicted in its publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner publications consist of the opinions of Gartner鈥檚 business and technology insights organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this publication, including any warranties of merchantability or fitness for a particular purpose.

In today’s dynamic business landscape, characterized by the ongoing rise of AI and the need for adaptation in the face of rapid change, companies that understand the impact of operational adjustments鈥攂efore those changes actually take effect鈥攁re best-placed to make the right decisions, faster.

A digital twin of an organization (DTO) mirrors and analyzes听how businesses听operate听and adapt in order to foresee听the implications of new ways of working, track realized value, and increase orchestration potential across听people, AI agents, processes,听applications,听and data. This capability is an emerging enterprise imperative as autonomy gains a foothold, and 麻豆原创 maintains an ongoing dedication to innovation and customer satisfaction in this area.

麻豆原创 offers a unique combination of听AI-native听DTO capabilities that span process intelligence and modelling听(麻豆原创 Signavio solutions), enterprise architecture management听(麻豆原创 LeanIX solutions), digital adoption听(WalkMe solutions),听automation (麻豆原创 Business Technology Platform), 麻豆原创鈥檚 AI solution (Joule), and more, all united within the 麻豆原创 Business AI Platform. Together, these capabilities听can offer businesses a dynamic DTO听with continuous observability and AI-driven actionability features听that听help support听agentic readiness, enterprise knowledge activation, transformation management,听and听value听orchestration.

Dee Houchen, chief marketing officer at 麻豆原创 Signavio, said, “Our aim is to help our customers create a repeatable, sustainable, AI-native transformation capability, rather than treating inevitable organizational adjustments as simply a series of independent projects. Driving greater enterprise observability, supporting smarter, real-time decision-making, accelerating transformation, and ensuring business outcomes are measurable are all key to this approach, which is why effective DTO is such a fundamental benefit to modern organizations.鈥�

The Gartner庐 Magic Quadrant™ methodology provides a clear, research-based overview of evaluated vendors in a given market. This year鈥檚 Magic Quadrant assessed 18 vendors across a range of criteria, including market understanding, offering strategy, innovation, product and service quality, customer experience, and more, as well as a broad range of key use cases: digital twin for business operations, digital twin for customer excellence, digital twin for governance, risk, and compliance, and digital twin for strategy realization.

The Gartner report also provides useful context regarding the state of the DTO market. We feel we were recognized as a Leader in the report thanks to our capacity to:

• Uniquely serve all听four transformation dimensions听(people, processes, applications, and data)听in a dynamic, virtual model
• Enable full agentic life cycle management, allowing organizations to observe, govern, and optimize AI agents as organizational actors in reaching full enterprise potential 
• Support organizations in enterprise knowledge activation, making enterprise context actionable  

The Gartner Magic Quadrant equips businesses with valuable insights to make informed decisions. For a complimentary copy of the latest resource featuring 麻豆原创 solutions (Gartner, Magic Quadrant for听Digital Twins of an Organization Platforms, Marc Kerremans,听David Sugden,听27 July听2026) visit .

Lucas de Boer is global marketing program lead for 麻豆原创 Signavio.

Gartner does not endorse any vendor, product or service depicted in its research publications and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner鈥檚 business and technology insights organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose. Gartner and Magic Quadrant are trademarks of Gartner, Inc and/or its affiliates.

In today’s dynamic business landscape, characterized by the rise of AI, process intelligence is vital for gaining data-driven insights that boost efficiency, support smarter decision-making, and drive business growth鈥攁nd 麻豆原创 Signavio maintains an ongoing dedication to innovation and customer satisfaction in this arena.

We believe this year鈥檚 evaluation reflects the expanded category definition from Gartner, assessing platforms that unify process mining, task mining, modeling, analysis, optimization, monitoring, automation discovery, and governed repositories within a single, integrated environment.听

The Gartner庐 Magic Quadrant™ research methodology highlights that “Leaders execute well against their current vision and are well positioned for tomorrow.” 麻豆原创 Signavio has been recognized as a Leader among 16 vendors, evaluated based on its Ability to Execute and Completeness of Vision.

“Our aim is to help our customers create a repeatable, sustainable transformation capability, rather than treating it as a series of independent projects,鈥� Dee Houchen, chief marketing officer at 麻豆原创 Signavio, said. 鈥漌e believe process intelligence is fundamental to what this approach can deliver for organizations today, driving greater enterprise observability, smarter decision-making, accelerated transformation, and measurable business outcomes. With 麻豆原创听Signavio, this is made possible through one unified听suite,听empowered听by deep AI capabilities,听as well as intelligent听agents听and assistants.听We are proud of being recognized as a Leader by Gartner, and feel this reaffirms our ongoing commitment to innovation and customer satisfaction, with value realization as our guiding principle.鈥�

As ever, the Gartner report provides useful context regarding the state of the process intelligence market. See why we feel we were recognized as a Leader in the report:

• Our innovative process atoms concept serves as the AI-ready foundation for business transformation, gathering and curating an AI-consumable layer of 鈥渃ompany memory鈥� that can provide the precise, contextual process knowledge AI agents need in order to take informed action.
• Our technology, approach, and value accelerators help achieve full enterprise observability and surface actionable insights with an end-to-end integrated suite, supporting organizations to identify, prioritize, and prove the value of your transformation initiatives, track and showcase ROI, and maximize business impact.听

The Gartner Magic Quadrant equips businesses with valuable insights to make informed decisions. For a complimentary copy of the latest resource featuring 麻豆原创 Signavio solutions (Gartner, Magic Quadrant for Process Intelligence Platforms, by听,听,听, 5 May 2026), visit .

Lucas de Boer is global marketing program lead for 麻豆原创 Signavio.

Gartner does not endorse any vendor, product or service depicted in its research publications and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner鈥檚 business and technology insights organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose. Gartner and Magic Quadrant are trademarks of Gartner, Inc and/or its affiliates.

AI is what brings that ambition within reach. It helps companies act faster, personalize at scale, and engage in new ways. But it is also raising expectations. Every interaction now reflects how well the business runs.

When a customer places an order or asks for help, the experience depends on what happens behind the scenes. If pricing is inaccurate, inventory is uncertain, or fulfillment falls short, the experience breaks.

That is why customer experience is now defined by execution. Customers do not experience systems or intent. They experience outcomes.

Agentic AI can increase speed, intelligence, and personalization. But speed alone does not improve customer experience. It amplifies what is already there. When execution is aligned with process, data and governance, AI drives better outcomes. When it is not, AI exposes the disconnect.

Aligning experience and execution

Autonomous CX brings agentic AI directly into the processes that run the business instead of layering it on top of disconnected systems. It connects AI assistants across marketing, commerce, sales, and service onto a shared business context across 麻豆原创 CX, 麻豆原创 Cloud ERP, supply chain, and connected systems. Orders, inventory, pricing, and financials are defined once and used consistently, so decisions are based on live operational reality.

At the center of this shift are AI assistants and autonomous agents. Assistants coordinate multiple agents across end-to-end customer workflows, from discovery to fulfillment, engagement to service, and issue to resolution.

At 麻豆原创 Sapphire, we highlighted assistants that make this real across the portfolio:

• In marketing, Content Assistant and Campaign Assistant orchestrate intent understanding, content creation, segmentation, optimization, and campaign execution within governance controls.
• In commerce, Merchandising Assistant, Shopping Assistant, and Order Management Assistant connect discovery, conversion, and fulfillment to operational reality.
• In sales, Sales Assistant, Deal Qualification Assistant, and Deal Closing Assistant move sellers from signal to execution.
• In service, Case Management Assistant and Service Management Assistant improve resolution and service quality, with additional assistants purpose-built for self-service, HR service, and accounts receivable workflows.

AI-driven discovery and engagement grounded in business reality

麻豆原创鈥檚 collaboration with Google follows the same principle: connect AI-driven discovery and engagement to business execution.

Together, 麻豆原创 and Google are focused on three priorities: first, applying the latest AI models, including Gemini, to deliver high-quality customer experiences; second, supporting industry standards and open protocols to enable interoperability across ecosystems; third, enabling seamless, personalized journeys across channels and Google surfaces such as Shopping and Gemini.

By combining 麻豆原创鈥檚 governed business data with Google鈥檚 AI capabilities, assistants and agents can connect customer intent from storefronts, search, and AI-driven channels to 麻豆原创 commerce and order processes. This ensures that what customers see reflects what the business can fulfill.

This is also why 麻豆原创 is adopting and expanding how 麻豆原创 product data can power AI-driven experiences wherever customer intent originates. This keeps experiences aligned with pricing, inventory, and fulfillment in real time.

麻豆原创 Commerce Cloud innovations

麻豆原创 continues to be recognized in analyst evaluations, including the Gartner庐 Magic Quadrant™ for Digital Commerce, where 麻豆原创 has been positioned as a Leader for 11 consecutive times.

, trusted by the largest enterprises, now extends to mid-market and growing companies on 麻豆原创 Cloud ERP. The new 麻豆原创 Commerce Cloud, cloud ERP edition delivers a standardized, end-to-end approach, reducing complexity, leveraging AI natively, and accelerating time to value. It connects discovery through fulfillment via tight integration with 麻豆原创 Cloud ERP.

For digitally mature organizations, 麻豆原创 is expanding composable commerce with new and modular cart and checkout services. These services integrate with core processes such as pricing, promotions, loyalty, tax, payments, inventory, sourcing, and order management across 麻豆原创 and non-麻豆原创 touchpoints. This helps organizations modernize their architecture while maintaining end-to-end execution.

麻豆原创 is also expanding its ecosystem with Vercel to accelerate storefront development and deployment with optimized performance, scalability, and composable front-end experiences.

In payments, 麻豆原创 Unified Payment, powered by Adyen, embeds global processing directly into the commerce flow to simplify integration and improve conversion. 麻豆原创 also continues to enhance its open payment framework with pre-integrated providers, such as Checkout.com and PayPal, giving customers flexible provider choices that are easy to configure and use.

Together, these capabilities reduce total cost of ownership, speed deployment, and make it easier to deliver better experiences at scale.

Sales execution turns insight into action

Customer experience extends into sales execution, where teams need clear next steps and confidence those actions can be fulfilled.

We introduced new innovations, including field sales capabilities for retail execution processes in consumer goods companies and other field-selling environments. These capabilities provide rich mobile experiences that work offline, making it easier to plan store visits, capture in-store activity, and manage execution in real time.

Sales leaders gain connected insights tied directly to pricing, inventory, and order processes, leading to more consistent execution and better outcomes.

Scaling trusted autonomous service

Autonomous CX is strengthened through partnerships that extend execution while preserving trust and governance.

Our combines its agentic AI-driven voice and digital self鈥憇ervice with service, order, and entitlement data from 麻豆原创 Service Cloud. AI-driven automation can handle routine interactions with full context, escalating seamlessly and with continuity to service teams when human expertise is needed. This approach helps organizations scale service without breaking trust and ensures customer interactions remain connected to real business processes.

麻豆原创 is also expanding its partnership with Amazon to scale AI-driven service across voice and digital channels, enabling faster, more consistent resolution while keeping service execution grounded in real-time business data.

Industry AI in action

We are also showcasing Industry AI scenarios that demonstrate how assistants and autonomous capabilities operate in real business environments.

Autonomous Revenue Growth Management supports trade planning teams and key account managers in consumer products companies that sell through retailers, with applicability to agribusiness and wholesale distribution. Industry鈥憇pecific Joule Assistants provide AI鈥慸riven insights across trade planning and execution, helping teams identify growth opportunities, optimize commercial terms and respond more quickly to performance signals. The result is more predictable growth with fewer downstream exceptions.

Unified commerce supports merchandising and operations teams across retail, wholesale, and direct-to-consumer models. Unified commerce connects demand, inventory, and customer data across channels, with Joule Assistants guiding decisions on assortment, pricing, and placement. The result is more consistent execution and faster decisions.

The next phase of customer engagement

Across these innovations and Industry AI scenarios, the pattern is clear. AI delivers value only when it acts on shared, trusted context. When experience and execution stay aligned, speed becomes a source of trust instead of risk.

This is how 麻豆原创 is approaching the future of customer experience: as a coordinated system where every decision is visible, and every promise can be kept.

Balaji Balasubramanian is president and chief product officer of 麻豆原创 Customer Experience.

The CX innovations and Industry AI scenarios highlighted here are planned for general availability in Q3 2026.
The capabilities announced as part of 麻豆原创鈥檚 Autonomous Enterprise run across 麻豆原创 Cloud ERP, including 麻豆原创 Cloud ERP Private.
Gartner does not endorse any company, vendor, product or service depicted in its publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner publications consist of the opinions of Gartner鈥檚 business and technology insights organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this publication, including any warranties of merchantability or fitness for a particular purpose.
Gartner and Magic Quadrant are trademarks of Gartner, Inc., and/or its affiliates.

In today鈥檚 environment of ongoing disruption, rising customer expectations, and persistent labor and cost pressures, warehouse operations are more strategic than ever. We believe long-term recognition in this market requires more than point solutions; it demands scale, depth, and an orchestrated approach that connects warehousing with other supply chain functions.

A recognition we believe is built on scale, reach, and execution

We believe scale matters when it comes to warehouse management. Warehouse operations are increasingly complex and diverse, and organizations often operate networks that span regions, industries, and levels of automation. Warehouse management is not a one鈥憇ize鈥慺its鈥慳ll challenge, and global organizations need solutions that can support regional requirements while remaining consistent and integrated across complex networks.

(麻豆原创 EWM) is designed to support organizations running 麻豆原创 ERP or 麻豆原创 S/4HANA as well as non-麻豆原创 environments. With customers across 24 industries, 麻豆原创 EWM supports a broad range of warehouse complexity鈥攆rom regional distribution centers to highly automated, high鈥憈hroughput operations. It enables organizations to standardize execution, improve visibility, and integrate warehouse processes with transportation, manufacturing, and broader supply chain operations.

麻豆原创 EWM continues to expand its innovation footprint with APIs for seamless robotics integration, as well as AI-assisted capabilities such as predictive labor demand planning and slotting. 麻豆原创鈥檚 Joule AI solution鈥攅mbedded across applications鈥攃an further enhance 麻豆原创 EWM by enabling natural-language interactions and supporting AI capabilities that operate both within workflows and in the background, helping organizations improve workforce efficiency and execution agility.

A portfolio approach to meet different warehouse needs

麻豆原创鈥檚 warehouse strategy is built around choice and flexibility. In February 2026, 麻豆原创 announced the general availability of , an AI鈥慹nabled, cloud鈥憂ative, microservices-architecture-based solution designed to complement 麻豆原创鈥檚 established logistics portfolio by supporting local, satellite, and mid鈥憇cale logistics operations.

麻豆原创 Logistics Management helps unite warehouse execution and transportation planning in a single solution, supporting pick鈥憄ack鈥憇hip processes while enabling integrated freight coordination and carrier collaboration through . Designed to work seamlessly with , the solution helps organizations connect localized operations with broader enterprise landscapes, improving coordination and real鈥憈ime visibility across logistics networks. Embedded AI capabilities, including support for Joule, can assist users with faster decision鈥憁aking and more intuitive interactions across logistics workflows.

Together, 麻豆原创 EWM and 麻豆原创 Logistics Management enable organizations to align technology investments with operational complexity, supporting mixed warehouse networks that include both highly automated facilities and smaller, distributed sites.

Platform strategy and supply chain convergence

Warehouse execution does not operate in isolation. 麻豆原创鈥檚 platform strategy connects warehousing with transportation, manufacturing, quality, maintenance, global trade, sustainability, and partner collaboration across the supply chain.

麻豆原创 EWM can be used with solutions to support process analysis and continuous improvement. It can leverage standardized APIs across 麻豆原创 ERP and 麻豆原创 S/4HANA to connect with adjacent execution systems such as transportation management, global trade, environmental health and safety, and . This platform-based approach helps organizations move beyond siloed execution toward coordinated, end鈥憈o鈥慹nd supply chain

Looking ahead

麻豆原创 remains focused on helping customers modernize warehouse operations while navigating broader ERP and cloud transformations. While organizations must carefully evaluate deployment models, cloud strategies, and long鈥憈erm road maps, 麻豆原创 continues to invest in warehouse management solutions that scale globally, integrate deeply, and support evolving business requirements.

We believe that being recognized by Gartner as a Leader for the 12^th consecutive time reflects continued execution across 麻豆原创鈥檚 warehouse management portfolio and the trust customers place in 麻豆原创 to manage critical logistics operations worldwide.

to learn more about why 麻豆原创 is a Leader. Learn more about the capabilities of .

Till Dengel is global head of Product Marketing for Logistics and Asset & Service Management at 麻豆原创.

*Gartner, Magic Quadrant for Warehouse Management Systems, by Simon Tunstall, Rishabh Narang, Federica Stufano, 29 April 2026.

Gartner does not endorse any company, vendor, product or service depicted in its publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner publications consist of the opinions of Gartner鈥檚 business and technology insights organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this publication, including any warranties of merchantability or fitness for a particular purpose.
Gartner and Magic Quadrant are trademarks of Gartner, Inc., and/or its affiliates.

We believe this recognition reflects 麻豆原创鈥檚 continued focus on helping organizations run resilient, efficient, and increasingly intelligent transportation operations in a rapidly changing global logistics environment.

Magic Quadrant reports are a culmination of rigorous, fact-based research in specific markets, providing a wide-angle view of the relative positions of providers in markets where growth is high and provider differentiation is distinct.

We believe 麻豆原创鈥檚 placement as a Leader underscores our commitment to ongoing innovation across transportation, logistics execution, and supply chain orchestration.

Addressing today鈥檚 transportation challenges

Transportation operations are under constant pressure, from cost volatility and capacity constraints to sustainability requirements and rising customer expectations. Organizations need solutions that help them plan, execute, and adapt across increasingly complex networks while maintaining visibility and control.

and are designed to support these needs through a holistic, end鈥憈o鈥慹nd approach. By connecting freight procurement, planning, execution, and settlement on a single platform, 麻豆原创 helps organizations respond more effectively to disruptions, align transportation decisions with broader supply chain objectives, and support compliance with regional and industry鈥憇pecific requirements.

A platform built for complex, global operations

麻豆原创 Transportation Management supports organizations operating across multiple modes, regions, and industries. Built to scale with business growth, the solution is designed to support complex, global transportation networks while enabling standardization and process consistency across operations.

Customers across industries鈥攊ncluding consumer products, chemicals, agriculture, mining, retail, wholesale distribution, and industrial manufacturing鈥攗se 麻豆原创 Transportation Management to manage complex transportation networks at scale. Industry鈥憇pecific capabilities from 麻豆原创, such as support for automotive and mill and mining operations, along with integration with , help organizations address specialized requirements while accelerating time to value. Dedicated industry business units further tailor go鈥憈o鈥憁arket strategies and solutions to industry鈥憇pecific challenges.

Advancing transportation management with AI

Data-driven decision-making is increasingly essential for transportation operations. 麻豆原创 continues to invest in AI-driven capabilities that help automate processes, improve responsiveness, and increase productivity.

Recent innovations include AI-assisted use cases such as goods receipt processing, as well as the integration of conversational planning into transportation planning workflows. These capabilities are designed to help planners and operators work more efficiently by reducing manual effort and supporting faster, more informed decisions across execution and settlement processes. 麻豆原创 Joule for Consultants is another recent AI innovation that accelerates solution adoption by offering instant, expert-level guidance and best practice recommendations for solution configuration.

Supporting a connected logistics landscape

Transportation does not operate in isolation. 麻豆原创鈥檚 logistics portfolio brings together transportation, warehousing, and business network collaboration on a cohesive foundation.

This includes the recent general availability of , a new solution designed to support regional and local distribution operations by combining transportation execution, warehouse processes, and carrier collaboration in a single offering. 麻豆原创 Logistics Management complements 麻豆原创 Transportation Management by helping organizations extend standardized logistics processes to satellite locations and growing operations, supporting broader adoption while reducing complexity. 麻豆原创 Logistics Management can be deployed alongside 麻豆原创 Transportation Management to support multi-tier transportation operations, providing the right tool for each level of complexity.

麻豆原创 Transportation Management, together with other logistics solutions from 麻豆原创, helps organizations modernize their logistics operations in a way that aligns with their broader ERP and supply chain strategies as they progress on their transformational journeys via or .

Why organizations choose 麻豆原创 Transportation Management

Organizations choose 麻豆原创 Transportation Management to support complex transportation requirements across global and regional operations. The solution offers broad functional coverage, deep integration across the 麻豆原创 supply chain portfolio, and the flexibility to support both advanced transportation networks and evolving business needs.

With continued investment across 麻豆原创 Transportation Management, 麻豆原创 Logistics Management, warehousing, and 麻豆原创 Business Network for Logistics, 麻豆原创 remains focused on helping organizations operate resilient transportation processes while supporting both global complexity and localized execution models.

Explore how 麻豆原创 Transportation Management can .

Till Dengel is global head of Product Marketing for Logistics and Asset & Service Management at 麻豆原创.

*Gartner, Magic Quadrant for Transportation Management Systems, Brock Johns, Oscar Sanchez Duran, Manav Jain, 30 March 2026.

Gartner does not endorse any company, vendor, product or service depicted in its publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner publications consist of the opinions of Gartner鈥檚 business and technology insights organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this publication, including any warranties of merchantability or fitness for a particular purpose.
Gartner and Magic Quadrant are trademarks of Gartner, Inc., and/or its affiliates.

We believe this recognition reflects our continued investment in a modern, scalable AI-ready integration platform that meets the needs of organizations operating across increasingly complex hybrid and multicloud landscapes.

Why orgnizations continue to choose 麻豆原创 Integration Suite

Part of 麻豆原创 Business Technology Platform (麻豆原创 BTP), 麻豆原创 Integration Suite brings together API management, event鈥慸riven architecture, process integration, and AI鈥慳ssisted development in one unified offering. It gives customers a reliable way to connect distributed systems, orchestrate workflows, and operate securely across hybrid and multi-cloud environments鈥攚hether those landscapes run primarily on 麻豆原创 solutions or a mix of third鈥憄arty applications.

By using metadata, events, and APIs as its backbone, the suite provides an integration foundation that supports AI agents and increasingly autonomous enterprise processes. Organizations in manufacturing, logistics, retail, and other highly regulated industries rely on this foundation to maintain performance and stay compliant at global scale.

Innovation that scales with your business

Over the past year, 麻豆原创 expanded its AI鈥慳ssisted capabilities to help customers move faster and operate with security and reliability. New AI-assisted features include anomaly detection, script optimization, traffic prediction, and integration鈥慺low generation. Combined with more than 4,000 prebuilt integration flows and over 250 connectors, organizations can accelerate design and reduce manual effort.

麻豆原创 Integration Suite now runs in more than 40 data centers worldwide, giving customers flexibility for in鈥憆egion processing and data鈥憇overeignty requirements. These enhancements help teams detect issues earlier, optimize performance, and shorten time鈥憈o鈥憊alue across complex hybrid landscapes.

Accelerating agentic AI adoption

Gebr.听Heinemann modernized its global retail checkout platform with 麻豆原创 Integration Suite and advanced event mesh, enabling the company to process 300,000 price鈥慶hange events in 30 minutes without system degradation.

“Advanced event mesh has completely changed the way integration and process orchestration run. Everything works better.”

Benedikt Althaus, team lead, Integration Services and Platform Solutions, Gebr. Heinemann SE & Co. KG.

Shimano Europe benefits from the efficient, scalable, and future鈥憄roof integration foundation of 麻豆原创 Integration Suite to accelerate its go鈥憈o鈥憁arket process. By streamlining integrations across systems, the company improves operational efficiency and enhances the overall customer experience through a more agile and reliable integration landscape.

“To accelerate the go-to-market process, we provided an effective and efficient integration platform with 麻豆原创 Integration Suite, a future-proof and scalable solution that improves our customers鈥� experiences.”

Fernanda Ribeiro, IT application architect, Shimano Europe

Siemens AG relies on 麻豆原创 Integration Suite to harmonize global reporting processes and ensure compliance with evolving regulatory requirements. By standardizing integrations across regions and supporting diverse country鈥憇pecific tax protocols, 麻豆原创 Integration Suite helps Siemens streamline compliance operations and maintain consistent reporting quality worldwide. This foundation strengthens Siemens鈥� ability to adapt to changing regulatory environments with greater confidence and efficiency.

“Managing international tax requirements is much easier. It will be implemented around the globe.”

Andrea Spandau, head of Digital Tax Ecosystem, Siemens AG

Looking ahead

We believe this year鈥檚 recognition underscores our commitment to advancing 麻豆原创 Integration Suite with deeper AI capabilities, more reusable business content, broader industry coverage, third-party adapters, and an improved developer experience. Our goal is to help customers automate more of their operations, innovate with confidence, and scale as their businesses evolve.

Learn more

Sid Misra is chief marketing officer for 麻豆原创 Business Technology Platform.

Gartner does not endorse any company, vendor, product or service depicted in its publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner publications consist of the opinions of Gartner鈥檚 business and technology insights organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this publication, including any warranties of merchantability or fitness for a particular purpose. Gartner and Magic Quadrant are trademarks of Gartner, Inc. and/or its affiliates.

We believe this recognition reflects the continued momentum of in helping enterprises orchestrate real鈥憈ime, AI鈥憄owered engagement at a global scale, connecting data, channels, and experiences to drive measurable business impact.

Helping brands scale AI-powered engagement across channels

Leading brands鈥攊ncluding Ferrara, John Frieda, PUMA, and Gibson鈥攗se 麻豆原创 Engagement Cloud to deliver connected, personalized journeys that increase engagement, accelerate growth, and build long-term customer loyalty.

According to the report, 麻豆原创鈥檚 ability to support enterprise鈥慻rade, real鈥憈ime engagement across channels remains a key differentiator. 麻豆原创鈥檚 personalization capabilities are powered by advanced segmentation, embedded AI decisioning, and intelligent triggering to deliver timely, relevant, and consistent experiences.

Organizations using 麻豆原创 continue to see measurable outcomes, including improved customer loyalty, higher conversion rates, and increased average order value.

Driving measurable business impact with event鈥慴ased and behavior鈥憀ed orchestration

We believe this year鈥檚 placement also reflects 麻豆原创鈥檚 strength in orchestrating engagement using real鈥憈ime behavioral, transactional, and operational signals across the business.

With 麻豆原创 Engagement Cloud, brands can activate journeys triggered by events occurring across their business to:

• Boost retention through timely, context鈥慳ware engagement
• Increase conversions with more relevant, personalized interactions
• Strengthen loyalty through connected, lifecycle-driven touchpoints

These results demonstrate 麻豆原创鈥檚 ability to move enterprises beyond channel execution toward true omnichannel orchestration.

Unifying customer experiences with native 麻豆原创 integration

麻豆原创 Engagement Cloud connects marketing, commerce, service, loyalty, sales, and operational data, creating a unified, real-time customer view that powers intelligent engagement across every touchpoint.

This bi鈥慸irectional flow of data gives every customer鈥慺acing team access to the same real鈥憈ime customer view, helping brands drive revenue impact, reduce churn, and improve service outcomes.

Global scale, flexibility, and trust

麻豆原创鈥檚 long鈥憇tanding global footprint and enterprise-ready architecture continue to support its leadership positioning. With a cloud鈥憂ative, composable foundation, embedded privacy and compliance capabilities, and a robust partner ecosystem, 麻豆原创 enables organizations to securely and reliably scale personalized engagement across regions and business models.

Whether operating in five markets or 50, enterprises rely on 麻豆原创 to deliver personalized experiences with confidence.

Customer success reflecting real鈥憌orld impact

Customers on Gartner庐 Peer Insights™ continue to recognize 麻豆原创 for ease of integration, deployment support, and customer partnership. Recent examples include:

• , which uses 麻豆原创 for CRM and marketing automation that supports interaction and communication with customers to increase buyback, retention, and loyalty. This includes CRM ads, push notification apps, personalization campaigns, e-mail and SMS campaign execution, and website and app personalization and recommendations.
• Molton Brown, which increased sales by 30% in three years by using 麻豆原创 solutions, to interact directly with customers within highly personalized omnichannel journeys.
• CHRIST, which saw a more than 40% increase in CRM revenue and more than 150% in commerce traffic during the holiday season by using 麻豆原创 Customer Experience solutions that empower CHRIST to put customers at the center of everything the company does.

These results highlight the tangible value organizations are achieving with 麻豆原创鈥檚 AI-powered personalization capabilities.

We feel 麻豆原创鈥檚 recognition as a Leader in the 2026 Gartner Magic Quadrant for Personalization Engines underscores the strength of its strategy and continued innovation across 麻豆原创 Engagement Cloud. 麻豆原创 remains committed to helping brands activate data, personalize interactions, connect experiences, and scale engagement with confidence.

Visit 麻豆原创 Engagement Cloud area of sap.com to .

Sara Richter is CMO of 麻豆原创 Emarsys.

Gartner and Magic Quadrant are trademarks of Gartner, Inc., and/or its affiliates.
Gartner, Magic Quadrant for Personalization Engines, By , , , , 3 February 2026
Gartner does not endorse any vendor, product or service depicted in its research publications and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner鈥檚 Research & Advisory organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

鈥痚nables organizations鈥攈owever complex, across however many channels, and regardless of which CRM they run鈥攖o produce quick and accurate quotes, accommodating the most advanced configuration and pricing requirements, resulting in a better sales experience and faster sales cycles.

Gartner evaluated 16 vendors and named 麻豆原创 a Leader based on our Ability to Execute and Completeness of Vision. We believe this recognition serves as an acknowledgment of 麻豆原创鈥檚 ongoing commitment to providing customers with a CPQ solution that can meet and exceed their needs. 

麻豆原创 CPQ is an essential component of the 麻豆原创 product portfolio that help automate the quote-to-cash process, which enables organizations to convert sales opportunities into profitable repeat customers. 麻豆原创 customers can transform to 鈥渆verything-as-a-service鈥� with innovative revenue models, quickly adapt to market changes, support multiple sales channels, and support regulatory compliance with end-to-end automation.  

Our customers are the reason we do this, and they participated in the Gartner Peer Insights process by providing reviews that included: 

• 鈥淚t just makes the whole sales cycle move faster.鈥�
• 鈥淚t was relatively simple to onboard when I was a new user鈥� platforms and creating value for customer.鈥�
• 鈥淲e had a very positive experience with 麻豆原创, the platform is scalable, stable.鈥�
• 鈥淎n intuitive user interface that simplifies configuration, robust integration capabilities. Powerful customization options.鈥�
• 鈥溌槎乖� CPQ is amazingly stable and consistent product with the ability to connect with different platforms and creating value for customer.鈥�

Customer case studies provide descriptions of specific value. For example, EXFO Inc, has increased the number of quotes created per month by 70 percent. 

鈥淵ou听basically give听the salesperson one to two days of their week back by using 麻豆原创 CPQ,” noted Dominic Kasten, director of Sales Technologies for听Cleaver-Brooks.听“When you give time back to salespeople, you are encouraging them to sell solutions to customers instead of just reacting to specifications.”

Hear from other customers and learn more about how 麻豆原创 helps to automate quote-to-cash with鈥槎乖� CPQ,鈥�,鈥�, and鈥� at sap.com.

David Imbert is head of Product Marketing for Finance at 麻豆原创. 
Lawrence Martin is chief product officer for Finance at 麻豆原创. 

Gartner, Magic Quadrant for Configure, Price, and Quote Application Suites, Luke Tipping, Mark Lewis, January 22, 2026 
Gartner does not endorse any company, vendor, product or service depicted in its publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner publications consist of the opinions of Gartner鈥檚 business and technology insights organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this publication, including any warranties of merchantability or fitness for a particular purpose.
Gartner and Magic Quadrant are a trademark of Gartner, Inc., and/or its affiliates. This graphic was published by Gartner, Inc. as part of a larger research document and should be evaluated in the context of the entire document. The Gartner document is available upon request from 麻豆原创. 

Building resilience and control across every category of spend

Organizations are under increasing pressure to manage costs, improve agility, and drive measurable outcomes. 麻豆原创鈥檚 connected and intelligence-driven source-to-pay suite is designed to help customers meet these challenges head on.

麻豆原创 Ariba solutions can deliver broad and deep functionality across the full source-to-pay lifecycle, spanning sourcing, contracting, procurement, invoicing, and supplier management. With the industry鈥檚 largest supplier network, 麻豆原创 enables buyers and suppliers to collaborate with confidence, consistency, and scale.

麻豆原创鈥檚 investment priorities: platform modernization and agentic AI innovation

Rather than reflecting external judgments, 麻豆原创鈥檚 strategic focus is centered on advancing its platform foundation, AI capabilities, and user experience to help customers operate with greater intelligence and agility. Our long鈥憈erm investments concentrate on three core areas:

Modernizing the platform for the future

A platform update arriving in 2026 will complete the modernization of 麻豆原创鈥檚 technical architecture. This modernized foundation can deliver greater extensibility, improved performance, and faster delivery of innovation, particularly in agentic and generative AI.

Built as an AI-native architecture, the next-generation platform can embed intelligence directly into workflows to help anticipate needs, guide decision-making, and automate actions across the entire source-to-pay process. This positions 麻豆原创 to deliver the first truly AI-native source-to-pay suite built for the future of procurement.

Expanding intelligence with Joule

plays a central role in bringing intelligence and insight to every stage of the source-to-pay process. Joule鈥檚 advanced AI agents can help automate tasks, support decision-making, enhance compliance, and unlock new productivity across sourcing, procurement, and supplier collaboration.

Reimagining the user experience

麻豆原创 is delivering an updated, consistent UI/UX across 麻豆原创 applications. For procurement teams, this means smoother navigation, modernized interfaces, and enriched contextual intelligence, including enhanced supplier 360 profiles and strengthened collaboration capabilities.

Strengthening global scale and operational flexibility

麻豆原创 continues to demonstrate industry-leading global scale, supporting high-volume transactions and diverse compliance requirements across regions and industries. With multiple cloud deployment options across major hyperscalers and a robust portfolio of security and regulatory certifications, including FedRAMP, customers can operate confidently wherever they do business.

Connected solutions across 麻豆原创 Business Network and the intelligent suite

麻豆原创 Business Network remains the largest supplier network in the source-to-pay market, spanning more than 190 countries. 麻豆原创鈥檚 broader spend ecosystem鈥攊ncluding innovations such as , , and 鈥攅nables organizations to unify data, intelligence, and processes across sourcing, procurement, invoicing, and spend management.

Importantly, 麻豆原创鈥檚 capabilities extend well beyond traditional source-to-pay. Through connected solutions covering travel and expense, contingent workforce management, external labor, and additional spend categories, 麻豆原创 provides a truly comprehensive spend management platform that can deliver visibility and control across the full spectrum of enterprise spend.

As organizations increasingly operate in heterogeneous application landscapes, 麻豆原创 helps deliver openness, security, and extensibility so customers can maintain cohesive and connected processes throughout 麻豆原创 and non-麻豆原创 environments.

Customer impact: outcomes that scale

Customers across industries and regions continue to demonstrate what鈥檚 possible with 麻豆原创鈥檚 source-to-pay solutions. Organizations report meaningful improvements in areas such as compliance, cost optimization, supplier collaboration, operational efficiency, and workforce productivity鈥攆rom managing millions of invoices to running global sourcing initiatives to scaling AI-powered automation across distributed operations.

麻豆原创 remains deeply committed to helping procurement and finance organizations navigate complexity with confidence. Our investments in platform modernization, agentic AI, user experience, and cross-suite integration are all grounded in a single mission: to help customers achieve sustainable, long-lasting impact.

We’re grateful for this recognition and energized by the opportunity to deliver even greater value in the years ahead.

. Read the full Gartner Magic Quadrant for Source-to-Pay Suites report .

Fang Chang is EVP and chief product officer for 麻豆原创 Procurement and External Workforce Solutions.
Baber Farooq is senior vice president and head of Market Strategy for 麻豆原创 Procurement and External Workforce solutions.

*Gartner Magic Quadrant for Source-to-Pay Suites, January 21, 2026 – ID G00833291, by Micky Keck, Kaitlynn Sommers, Lynne Phelan, Magnus Bergfors, Alex Brady

Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.
Gartner and Magic Quadrant are a trademark of Gartner, Inc., and/or its affiliates.

We believe this recognition reflects 麻豆原创鈥檚 continued commitment to innovation, customer success, and delivering extended planning and analysis solutions that empower organizations to thrive in today鈥檚 uncertain business environment.

The Gartner Magic Quadrant can help FP&A professionals assess which vendors are best suited for their purposes. The analyst firm defines financial planning software as solutions that enable FP&A transformation and cover planning, budgeting, forecasting, modeling, performance reporting, and agile insights.

麻豆原创 was recognized as a Leader by Gartner for its ability to execute and completeness of vision.

Unify business planning with 麻豆原创 Business Data Cloud

麻豆原创 continues to build on its market leadership by accelerating its vision for unified business planning. With the introduction of 麻豆原创 Business Data Cloud earlier in 2025, the company has brought together operational, financial, and strategic planning on a single, trusted data foundation. This benefits financial professionals and other strategic planners by eliminating silos and enabling real-time, AI-driven insights for intelligent planning across the enterprise.

麻豆原创 Analytics Cloud in 麻豆原创 Business Data Cloud provides a powerful tool to customers that drive enterprise planning. Customers benefit from the following capabilities:

• Intelligent planning: Machine learning and generative AI automate forecasting and predictive planning by simulating best, worst, and realistic 鈥渨hat-if鈥� scenarios — and providing smart recommendations. This aligns with 麻豆原创’s agentic AI vision, in which agents continuously monitor internal and external data, proactively identifying risks and opportunities for planners.
• Seamless planning: Deep integration with 麻豆原创 Datasphere enables live access to governed, semantically-rich data without replication. This supports live reporting, collaborative planning and analysis, and data-driven decision-making with one tool for data preparation, modeling, planning, and analytics.
• Extended planning and analysis: Customers can plan across all lines of business by combining transactions, analytics, and planning with 麻豆原创 S/4HANA, 麻豆原创 SuccessFactors software, 麻豆原创 Integrated Business Planning for Supply Chain, and third-party data.
• 麻豆原创 Business Planning and Consolidation (麻豆原创 BPC) modernization: 麻豆原创 BPC customers can modernize planning to a scalable, cloud-native environment with enhanced collaboration and AI capabilities.

麻豆原创鈥檚 unified approach is already delivering measurable value for customers worldwide. By leveraging 麻豆原创 Business Data Cloud and 麻豆原创 Analytics Cloud for planning, organizations are achieving faster, more accurate forecasts, streamlined planning, and greater alignment between finance and operations.

Customers successful with 麻豆原创 Analytics Cloud for planning include Blue Diamond Growers, BMW, Calleway Golf, Decathlon, Juniper Networks, Microsoft, Mondelez, Stihl, and many others across all industries.

Kemira Oyj, a global leader in sustainable chemical solutions, accelerated its digital transformation by deploying 麻豆原创 Analytics Cloud for planning. Kemira simplified over 50 percent of legacy master data and harmonized data structures to the cloud across 400 plants in 37 countries within 15 months. This transformation enables real-time financial planning for more than 1,000 users, and enhances forecast accuracy, supporting agile decision-making, sustainability goals, and future-ready business models.

Taras Podbereznyj, CIO of Kemira Oyj, said, “Data is at the heart of our transformation program. It will continue to steer the company as the foundation for innovation and insights, supporting new digital business models and levels of agility and helping us become more competitive in the market.鈥�

Looking ahead

As organizations navigate increasing uncertainty and volatility, 麻豆原创 remains dedicated to helping customers turn data into action. Moreover, the company vision is clear: to provide the most comprehensive, intelligent, and trusted planning platform, helping every business make confident plans across the enterprise and perform at their best in the face of uncertainty.

Dan Yu is chief marketing officer of 麻豆原创 Business Data Cloud.

Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner鈥檚 research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.
GARTNER is a registered trademark and service mark of Gartner and Magic Quadrant is a registered trademark of Gartner, Inc. and/or its affiliates in the U.S. and internationally and are used herein with permission. All rights reserved.

With the proliferation of software review platforms, customers now have the power to influence purchasing decisions by sharing their authentic experiences. Recent trends show that businesses that are prioritizing customer satisfaction are not only thriving, but also setting new industry standards.

(麻豆原创 IBP) has emerged as the clear leader in supply chain planning among customers. This recognition is consistently reflected across major software review platforms: , , and . The overwhelming support underscores the leadership of 麻豆原创 IBP and validates 麻豆原创鈥檚 commitment to delivering exceptional value to our customers.

Recent success at the 麻豆原创 Connect event in Las Vegas, where we introduced supply chain planning reimagined, has catapulted 麻豆原创 IBP to the forefront of the industry. It now leads in customer satisfaction across all major review platforms.*

Key insights and expert perspective

Gartner Peer Insights: Industry-Leading Performance

• 麻豆原创 IBP current rating: 4.8/5.0 (based on 51 reviews in the past 12 months)
• Market position: No. 1 rated in category

Our 4.8 rating on , a highly influential enterprise software review platform, reflects exceptional customer satisfaction and implementation success. This combination provides unmatched credibility in competitive situations and clear validation of the leadership position of 麻豆原创 IBP.

TrustRadius: Trusted and Top Rated

• 麻豆原创 IBP current rating: 8.4/10 (107 reviews)
• Recognition: 2026 Buyer鈥檚 Choice Award (announcement pending)
• Market position: Highest-rated in category

Winning the TrustRadius Buyer’s Choice Award for 2026 validates our customer-centric approach and reinforces our market leadership. The substantial base of 107 reviews provides statistical credibility and demonstrates a clear differentiation in customer experience.

G2: Recognized Leader

• 麻豆原创 IBP current rating:听4.3/5.0 (251 reviews)
• Category status: Leader designation
• Market position:听Highest-rated among major competitors

Being recognized as a Leader in G2’s Demand Planning Grid reflects the position of as a top-three solution in the Demand Planning category, backed by 251 customer reviews. This volume of authentic customer feedback is particularly valuable for prospects conducting due diligence.

These achievements are a testament to our dedication to excellence and customer satisfaction. We are deeply grateful for the trust and support of our customers. As we move forward, we remain committed to innovating and delivering industry-leading solutions that meet and exceed customer expectations. Stay tuned for more exciting developments and advances in supply chain planning as we continue to redefine the market together.

*Review data as of November 5, 2025

The solution helps businesses worldwide stay ahead of changing customer expectations with a powerful, future-ready platform that delivers unified commerce through connected data, intelligence, and AI innovation.

Organizations across industries use 麻豆原创 Commerce Cloud to unlock sustainable growth through personalized commerce at scale.

麻豆原创 Commerce Cloud is embedding into the tools that employees and customers rely on every day. With AI built into key moments in commerce, the solution and its AI agents help create real business outcomes through faster response times and streamlined touchpoints. Agents like the bring the vision for a connected, intelligent business suite where applications, data, and AI work together in a continuous, virtuous cycle to anticipate needs, act in real time, and elevate experiences.

Another new innovation also helps support profitable growth: 麻豆原创 recently launched the . Natively integrated with the 麻豆原创 ERP application, it makes ordering, invoicing, and promotions more intuitive while giving business buyers a positive digital experience.

, a global leader in wood products and furniture, relies on 麻豆原创 Commerce Cloud as an integral part of managing a complex supply chain. The Chilean forestry company connects customers with on-demand insight into their orders through a self-service portal.

鈥溌槎乖� Commerce Cloud provided us with the tools to create a portal that has exceeded our customers鈥� expectations again and again,鈥� said Diego Tuleski, director of IT at ARAUCO North America Inc.

Other global leaders are realizing measurable impact as well. uses 麻豆原创 Commerce Cloud to streamline complex service orders and improve customer account management. For , 麻豆原创 Commerce Cloud helps digitalize and manage complex order processes, making them intuitive experiences through integration with existing ERP applications. delivers favorable guest experiences across theme parks, hotels, and retail with 麻豆原创 Commerce Cloud, enabling millions of transactions on a single commerce platform integrated with 麻豆原创 Cloud ERP solutions.

To learn more about 麻豆原创鈥檚 position as a Leader and see an in-depth analysis of the digital commerce landscape, .

Kollen Glynn is global head of 麻豆原创 Commerce Cloud, 麻豆原创 Customer Experience.

_{Gartner, Magic Quadrant for Digital Commerce, Aditya Vasudevan, Ant Duffin, Mike Lowndes, Sandy Shen, Jason Daigler, Penny Gillespie, 3 November, 2025.
Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.
GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally, and MAGIC QUADRANT is a registered trademark of Gartner, Inc. and/or its affiliates and are used herein with permission. All rights reserved.}

_{麻豆原创 was recognized as 麻豆原创 Hybris in 2014, 2016 and 2017.}

We believe this recognition reflects 麻豆原创鈥檚 completeness of vision and ability to execute in the Cloud ERP Finance market.

Why we believe 麻豆原创 Cloud ERP is recognized as a Leader

At the core of this recognition is , built on a unified, dimension-driven architecture that provides real-time planning and decision-making across global entities. With localization for 60 countries, embedded analytics to enhance compliance and controls, and advanced capabilities including treasury, subscription billing, and joint venture accounting, 麻豆原创 Cloud ERP equips organizations to operate with confidence and scale with agility.
 
This recognition comes to life in the stories of our customers.

Customer spotlight: Bain & Company

One example is Bain & Company, a global consultancy that implemented 麻豆原创 Cloud ERP to standardize and future-proof its finance foundation across 40 countries. By unifying core financial processes and adopting a 鈥渃lean core鈥� approach with minimal customizations, Bain accelerated its global close, strengthened governance with transparent KPIs, and simplified the integration of acquisitions.

As Stephen Mackey, EVP of Global Finance at Bain, explained that 麻豆原创 Cloud ERP 鈥渨as the best fit for Bain. It future-proofed our technology stack, enabled us to get the data we needed to make business decisions, and positioned us to grow.鈥�

And from a CIO perspective, Ramesh Razdan added: 鈥淲e wanted a platform that solves the problems of today and sets us up for the future. With 麻豆原创, we鈥檝e built a strong foundation, and this is just the beginning.鈥�

A key differentiator is the integration with , which enables customers to automate critical finance processes such as validating account balances, processing invoices, and reconciling payments. With prebuilt bots and no-code tools, CFOs can accelerate the financial close and improve efficiency, while laying the foundation for 麻豆原创鈥檚 next wave of AI-driven financial analysis and automation planned for 2026.

When we speak to customers about 麻豆原创 Cloud ERP, they appreciate the seamless integration with (麻豆原创 BTP), which allows them to extend, customize, and connect finance processes without disrupting their core. They highlight the leading capabilities delivered with , enabling finance teams to gain natural language interaction, contextual financial insights, and task automation that reduce manual work and support faster, smarter decision-making.

Looking ahead

We believe being named a Leader in the Gartner Magic Quadrant for Cloud ERP Finance highlights 麻豆原创鈥檚 commitment to continuous innovation. From enhanced localization and compliance support to intuitive and embedded AI, 麻豆原创 Cloud ERP is designed to help finance leaders stay ahead of regulatory, technological, and business change.

With 麻豆原创, CFOs can streamline operations, strengthen controls, and drive resilience — leading finance into the future with confidence.

.

David Imbert is head of Product Marketing for Finance at 麻豆原创.
Lawrence Martin is chief product officer for Finance at 麻豆原创.

Gartner does not endorse any vendor, product or service depicted in its research publications and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner鈥檚 research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.
GARTNER is a registered trademark and service mark of Gartner and Magic Quadrant is a registered trademark of Gartner, Inc. and/or its affiliates in the U.S. and internationally and are used herein with permission. All rights reserved.
This graphic was published by Gartner, Inc. as part of a larger research document and should be evaluated in the context of the entire document. The Gartner document is available upon request from 麻豆原创.

For our customers鈥攎anufacturers, consumer goods leaders, and high-tech innovators鈥攖his recognition is more than a placement on a chart. We believe it reflects how 麻豆原创 Cloud ERP is helping enterprises become more agile, resilient, and innovative in a world shaped by supply chain disruption, shifting customer expectations, and the imperative for sustainable operations.

This recognition comes to life in the stories of our customers.

Customer spotlight: FUWO

One example is , a fast-growing global manufacturer that turned to 麻豆原创 S/4HANA Cloud Public Edition to unify its operations. By automating dozens of financial and supply chain processes, FUWO shortened its monthly close by nearly half, improved forecast accuracy by 30 percent, and boosted on-time delivery rates by 15 percent.

As Luo Jianyong, director of Business Transformation and IT at FUWO, explained: 鈥溌槎乖� S/4HANA Cloud Public Edition has enabled us to automate our process from production to delivery. The resulting agility and efficiency have helped us gain greater trust and more collaboration opportunities with customers worldwide.鈥�

And from a finance perspective, Director Zhao Ziqiu added: 鈥淚n a market that changes rapidly, real-time data control gives us a critical advantage in decision-making.鈥�

Why this matters now

Cloud ERP today must go far beyond core finance. Product-centric enterprises need end-to-end capabilities to manage design, manufacturing, supply chains, logistics, and sustainability in one integrated system. That鈥檚 why 麻豆原创 Cloud ERP is not only the鈥痜oundation of the , but also the gateway to the world鈥檚 largest , connecting companies to suppliers, logistics partners, and customers in real time. By extending processes beyond the enterprise, customers can anticipate disruption, improve resilience, and unlock new opportunities for collaboration.

These benefits come even faster with our new . Out-of-the-box integrations such as 麻豆原创 Integrated Product Development bring design, manufacturing, and supply chain closer together, reducing time to market while cutting complexity. Combined with for integration, data harmonization, and AI-driven insights, enterprises gain the ability to both run intelligently today and continuously adapt for tomorrow.

When we speak to customers about 麻豆原创 Cloud ERP, they appreciate our global network of partners that enable customers to scale, extend, and innovate. They highlight 麻豆原创鈥檚 strong road map for agentic AI, as well as comprehensive ERP capabilities that go far beyond core finance.

For us, recognition as a Leader is an important milestone, but not the end of the journey. Customers tell us they want deeper industry-specific functionality, simpler pricing, and even greater clarity in roadmaps. We are acting on that:

• Industry depth: In 2025 we are delivering expanded capabilities for discrete manufacturing, consumer products, and high-tech.
• Clarity and simplicity: With new commercial models, customers gain more predictable and transparent ways to adopt innovation.
• Customer experience: Through our 鈥淪uite-First鈥� approach, we are simplifying how customers consume innovations across ERP, supply chain, and spend management.

From cloud ERP to the suite

What makes 麻豆原创 unique is that cloud ERP is not a standalone product, it is the鈥痙oorway to the entire 麻豆原创 Business Suite. By connecting processes across finance, supply chain, procurement, HCM and CX, we deliver outcomes that no single application can achieve in isolation. This is where 麻豆原创 customers gain confidence: with harmonized data, AI at scale, and innovation that spans industries.

Looking ahead

We are proud of this recognition, but even more excited about what lies ahead. Together with our customers and partners, we are shaping the next decade of intelligent, modular cloud ERP – harmonizing data, automating at scale, and innovating across industries.

.

Dominik Metzger is president and chief product officer for 麻豆原创 Supply Chain Management.

Gartner does not endorse any vendor, product or service depicted in its research publications and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner鈥檚 research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.
GARTNER is a registered trademark and service mark of Gartner and Magic Quadrant鈥痠s a registered trademark of Gartner, Inc. and/or its affiliates in the U.S. and internationally and are used herein with permission. All rights reserved.

This recognition is based on our Completeness of Vision and Ability to Execute in the cloud ERP market for service-centric enterprises.

As businesses navigate constant change, they need systems that connect every function, scale intelligently, and provide infrastructure for continuous innovation. I believe this recognition underscores 麻豆原创鈥檚 commitment to deliver exactly that.

麻豆原创 Cloud ERP is the foundation of our broad portfolio of applications, and the centerpiece of the . It鈥檚 an out-of-the-box enterprise management solution with embedded AI, real-time insights, and the agility to support growth at any stage. Verticalized from day one with industry-specific best practices and capabilities, 麻豆原创 Cloud ERP helps organizations scale intelligently, stay compliant, and adapt quickly.

When we speak to customers, they appreciate that 麻豆原创 Cloud ERP is part of a broader portfolio, including our cloud platform 麻豆原创 Business Technology Platform (麻豆原创 BTP), and that it allows customers to quickly take advantage of the latest AI innovations with Joule. In addition, 麻豆原创 stands out for our extensive, global network of implementation partners.

For us, this recognition is a milestone, but it also pushes us to keep innovating and delivering even greater value to our customers. We hear from customers that we need to be clearer in our value proposition, make adoption easier, and speed up innovation delivery. We take this feedback seriously:

• Cross-functional complexity: We are accelerating the 麻豆原创 Business Suite strategy to deliver tighter native integration, a unified user experience, and simplified end-to-end processes across finance, supply chain, procurement, HCM, and CX.
• Live customers in complex organizations: Building on global deployments like Bain & Company, we are expanding programs, references, and accelerators to further invest in our industry and geographic scale.
• Pricing clarity: To make planning and TCO more predictable, we have launched persona-based bundles that simplify pricing and clarify the path to adopting AI and extensibility at scale.

Pursuing innovation

Today, the need for clarity and alignment across every business function is critical. Businesses run on a unique mix of applications and data sources, often creating heterogenous landscapes that are difficult to connect. To meet their goals, businesses need a solution that goes beyond isolated applications for individual challenges. 

麻豆原创 Business Suite offers a path to connecting every business function, including: an end-to-end portfolio that unifies connected applications, powerful AI agents, and contextualized data on 麻豆原创 Business Technology Platform. Together, they orchestrate cross-functional processes across an interconnected landscape.

And as the foundation of 麻豆原创 Business Suite, 麻豆原创 Cloud ERP ensures seamless integration across finance, supply chain, procurement, and more. With 麻豆原创 Cloud ERP at the core, 麻豆原创 Business Suite streamlines critical business functions into a unified system. Our scalable, flexible solutions ensure businesses of all sizes benefit from modern, tailored ERP. 

I believe this recognition from Gartner highlights the need for intelligent, modular cloud ERP. With 麻豆原创鈥檚 integrated approach, organizations can harmonize data, automate at scale, and expand across regions and industries. As we celebrate this recognition, we remain focused on continuing to lead through innovation and impact. 

.

Eric van Rossum is chief marketing officer of 麻豆原创 Business Suite and CPO Globalization & Industries at 麻豆原创.

Gartner, Magic Quadrant for Cloud ERP for Service-Centric Enterprises, 13 October 2025, Robert Anderson Et Al.
Gartner does not endorse any vendor, product or service depicted in its research publications and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner鈥檚 research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.
GARTNER is a registered trademark and service mark of Gartner and Magic Quadrant鈥痠s a registered trademark of Gartner, Inc. and/or its affiliates in the U.S. and internationally and are used herein with permission. All rights reserved.
This graphic was published by Gartner, Inc. as part of a larger research document and should be evaluated in the context of the entire document. The Gartner document is available upon request from 麻豆原创.

The Gartner Magic Quadrant research methodology says that “Leaders execute well against their current vision and are well positioned for tomorrow.”

In this year鈥檚 Magic Quadrant, 麻豆原创 LeanIX was positioned furthest and highest in both Completeness of Vision and Ability to Execute, which also marks the first time an 麻豆原创 solution has been positioned in this way.

We believe this result reflects the unique strength of 麻豆原创 LeanIX solutions in helping enterprises:听

• Make confident, data-driven technology investment decisions 
• Drive transformation initiatives that deliver measurable business impact 
• Accelerate AI innovation while ensuring responsible governance 

“Our goal is to empower our customers to build transformation as an ongoing capability, rather than a one-off project,鈥� Dee Houchen, chief marketing officer at 麻豆原创 Signavio, said. 鈥淎s transformation never ends, our solutions help companies secure a full picture of the applications they鈥檙e running听and, more importantly, the capabilities they offer. This means understanding exactly how those applications can be best deployed to maximize efficiency and productivity. Enterprise architecture planning is at the heart of this approach, and we believe being recognized as a Leader for the fifth consecutive year by Gartner reaffirms our unwavering commitment to value realization for our customers.鈥�

In today’s dynamic business landscape, enterprise architecture planning and implementation are vital for organizational transparency, smarter decision-making, and business growth, and 麻豆原创 LeanIX maintains an ongoing dedication to innovation and customer satisfaction in this field, as part of 麻豆原创鈥檚 integrated business transformation toolchain.

In our opinion, this repeated recognition of 麻豆原创 LeanIX solutions provides useful context regarding the state of the enterprise architecture market. As a vendor, 麻豆原创 LeanIX empowers organizations to make informed decisions about technology investments, map and support large-scale business transformation, and implement sound AI governance to ignite AI innovation across the enterprise.

The Gartner Magic Quadrant equips businesses with valuable insights to make informed decisions. Get a .

Lucas de Boer is Global Marketing program lead for 麻豆原创 Signavio.

Gartner does not endorse any vendor, product or service depicted in its research publications and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner鈥檚 research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.
GARTNER is a registered trademark and service mark of Gartner and Magic Quadrant is a registered trademark of Gartner, Inc. and/or its affiliates in the U.S. and internationally and are used herein with permission. All rights reserved.

麻豆原创 was once again recognized for its ability to execute and completeness of vision. Gartner defines cloud HCM suites for 1,000+ employee enterprises as cloud application suites that deliver functionality for attracting, developing, engaging, retaining, and managing employees.

provides global HR cloud software to over 10,000 customers worldwide, from startups and mid-sized companies to large enterprises. With a strong global core, embedded AI capabilities, and a robust partner ecosystem, 麻豆原创 SuccessFactors empowers organizations with the technology to help unlock their workforce potential. By combining skills intelligence and flexible HCM solutions, our solutions can enable organizations to stay future-ready and continuously adapt in an ever-changing world.

Shaping the future of work

At 麻豆原创 Sapphire in May, we announced several exciting innovations and new product offerings designed to transform how HR and business leaders manage, empower, and support their people, including:

• , our first HR agent, equips managers with critical insights to help foster more meaningful and productive conversations with employees.
• can accelerate adoption of 麻豆原创 SuccessFactors solutions by offering users contextual guidance while also giving HR teams insights into where there may be gaps.
• helps unify customers鈥� people, skills, finance, and business data into AI-driven workforce insights鈥攅nabling HR and business leaders to make smarter, more proactive decisions that drive measurable outcomes.
• , our new HR service delivery solution, can accelerate ticket case resolutions with AI, giving employees self-service tools to quickly get answers while freeing up HR teams from time-consuming tasks.

Our first half 2025 release also brought over 250 new innovations designed to address any business need and help organizations stay ahead of the curve, including Joule on mobile, redesigned candidate and alumni journeys in recruiting and onboarding, an enhanced user experience in 麻豆原创 SuccessFactors Employee Central, and more.

As organizations continue to face growing skills gaps, 麻豆原创 is committed to helping its customers attract and retain top talent in an increasingly competitive landscape. On September 11, 麻豆原创 completed its acquisition of SmartRecruiters, a leading talent acquisition software provider, further strengthening the ability to support customers across the entire hire-to-retire journey.

Driving impact across industries

Customers across industries and sizes are unlocking measurable value from the 麻豆原创 SuccessFactors HCM portfolio.

• American Honda, a subsidiary of Honda Motor Company Ltd., is powering EV innovation with a skills-based talent strategy. 鈥淭he business AI capabilities in 麻豆原创 SuccessFactors solutions empower us to be a better company, automotive producer, and mobility leader. These tools will give our associates the flexibility to gain efficiencies and the opportunity to upskill and reskill as needed, creating an interconnected environment where they can perform at their best,鈥� said Tim Grimminger, HR Data and Technology manager, American Honda Motor Company Inc.
• , a leading bank in Argentina, is transforming its HR operations with 麻豆原创 SuccessFactors solutions. 鈥淚ncorporating AI technology greatly simplified the hiring experience for both the candidates and the recruiters who perform these tasks,鈥� said Florencia Varise, Analytic Hub and IT Ecosystem lead, Galicia.
• , a global business and technology partner, is building a skills engine to support the employee lifecycle. 鈥淪kills are at the core of our company, as they support both clients and employees. Our promise to 鈥榞et the future you want鈥� means thinking about future client needs and employee skills and career development. 麻豆原创 SuccessFactors HCM is key in our skills-first approach to our people experience transformation,鈥� said Jihane Baciocchini, vice president and head of Talent Acquisition, Capgemini.

Unlocking workforce potential

Looking ahead, we鈥檙e excited to continue delivering innovations that help our customers increase organizational agility and productivity, accelerate growth, and make every employee a success story.

, October 6-8 in Las Vegas, Nevada, or virtually on October 9, to learn about our latest innovations and how to build a workforce that鈥檚 ready for what鈥檚 next.

Lara Albert is chief marketing officer at 麻豆原创 SuccessFactors.

Gartner does not endorse any vendor, product, or service depicted in its research publications and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner鈥檚 research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.
GARTNER is a registered trademark and service mark of Gartner, and Magic Quadrant is a registered trademark of Gartner, Inc. and/or its affiliates in the U.S. and internationally, and are used herein with permission. All rights reserved.
This graphic was published by Gartner, Inc. as part of a larger research document and should be evaluated in the context of the entire document. The Gartner document is available upon request from 麻豆原创.

In today’s market, speed is everything, but it cannot come at the cost of stability. Low-code application platforms empower both professional and citizen developers to rapidly create and deploy digital solutions through guided development, automation, and robust governance, fostering innovation and agility.

is uniquely designed to solve this challenge, empowering customers to innovate three times faster while building on the trusted governance and data foundation of their core 麻豆原创 systems. It is an AI-powered solution that combines application development, workflow management, task automation, agent development, and workspace creation into one comprehensive, cloud-based solution running on the 麻豆原创 Business Technology Platform (麻豆原创 BTP).

Strategic challenges in modern software development

Developers today face several significant challenges. First, it is difficult for many organizations to leverage the deep insights from non-technical business experts across functions like finance and supply chain. While AI is a powerful new tool, efficacy of AI solutions hinges on their integration with business-specific data and processes; without this, its broader benefits are diminished. Building or extending business applications is often time-consuming and expensive, prompting a shift toward customizable pre-built solutions for greater agility. Finally, developers grapple with fragmented systems requiring extensive integration, hindering efficient workflows and resource utilization.

These challenges collectively underscore the need for a more robust AI-powered development platform.

The 麻豆原创 Build advantage

麻豆原创 is recognized in the 2025 Gartner Magic Quadrant for LCAP for its Ability to Execute and Completeness of Vision.

麻豆原创 Build offers unique benefits that streamline the development process and ensure innovative and efficient solutions. .

• Reduce complexity: 麻豆原创 Build reduces complexity by delivering everything IT teams need to build, automate, and extend 麻豆原创 without stitching together disconnected tools, licenses, or architectures in one place. It is pre-integrated, commercially included in 麻豆原创 applications, and built to simplify development from the start
• Deliver faster: 麻豆原创 Build helps teams deliver 3x faster by reducing the time it takes to go from request to result. Teams don鈥檛 start from zero, and once they start, they move faster, because the tools, , and AI are grounded in 麻豆原创 context and give best-practice guidance out of the box.
• Scale with confidence: 麻豆原创 Build provides the proven path to a clean core, allowing users to confidently extend, automate, and build new applications without introducing future risk or upgrade pain. By inheriting the trusted governance, security, and access rules from the most critical systems, every extension is built to be both scalable and upgrade-safe from day one. This unique approach empowers users to protect the stability of their core while accelerating business-wide innovation.

Tap into the power of generative AI

麻豆原创 is embedding AI capabilities across the 麻豆原创 Business Suite, including 麻豆原创 Build, to help customers automate business processes and improve efficiency.

Now generally available, Joule Studio allows users to design, deploy, and manage custom AI agents and Joule skills tailored to their organization鈥檚 data and workflows, helping address specific operational needs. 麻豆原创 has also extended Joule to process automation, workspace management, and application development, including ABAP, through the 麻豆原创 Joule for Developers add-on.

These tools use 麻豆原创-aware AI models to support faster, more accurate development and automation. Together, these enhancements help teams reduce manual effort, improve consistency, and focus on higher-value work.

Businesses gain a competitive edge with 麻豆原创 Build

With more than 17,000 customers now leveraging 麻豆原创 Build solutions globally, momentum continues to surge, enabling developers to build, automate, and innovate with greater speed and ease.

, for example consolidated 57 HR apps into one unified portal using 麻豆原创 Build, integrated with 麻豆原创 SuccessFactors software to serve 10,000 employees and increasing satisfaction to 94 percent. cut customizations from 9,000 to 22 by shifting to side-by-side extensibility on 麻豆原创 BTP using 麻豆原创 Build Process Automation for cross-system workflows and task automation. And reduced onboarding time by 50 percent and cut manual errors by 90 percent with a cloud-based extension made with 麻豆原创 Build, integrated into 麻豆原创 SuccessFactors Employee Central.

Next steps

To learn how 麻豆原创 Build adds value to your cloud ERP, that address specific challenges in business processes. To unlock the full potential of application development, automation, and AI, take the next step with the following resources:

• Explore the and start your
• Visit the

Bharat Sandhu is chief marketing officer for 麻豆原创 BTP at 麻豆原创.

GARTNER is a registered trademark and service mark of Gartner and Magic Quadrant is a registered trademark of Gartner, Inc. and/or its affiliates in the U.S. and internationally and are used herein with permission. All rights reserved.
This graphic was published by Gartner, Inc. as part of a larger research document and should be evaluated in the context of the entire document. The Gartner document is available upon request from 麻豆原创.
Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner鈥檚 research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

We believe this prestigious recognition is a testament to our continued innovation, robust capabilities, and customer-centric approach. In our opinion, it also reinforces 麻豆原创 Integration Suite as a trusted solution for organizations seeking to standardize on a single integration technology for unifying business processes and applications across systems 鈥� 麻豆原创 and non-麻豆原创.听

Recognition in iPaaS

The Gartner Magic Quadrant provides an overview of the technology vendors in the iPaaS market and positions them according to their Ability to Execute and Completeness of Vision. 麻豆原创 is positioned as the highest in the Ability to Execute category.

As the key integration technology of , empowers organizations to seamlessly and natively connect applications, APIs, events, business processes, and data across hybrid environments 鈥� within 麻豆原创 and non-麻豆原创 ecosystems 鈥� without disruption. Its AI-assisted features, extensive library of proven and maintained cross line of business integrations, and user-friendly interface enables rapid and reliable integration.

Comprehensive integration, powered by AI

AI is transforming how business connect systems, automate workflows, and unlock real-time insights across cloud, on-premises, and hybrid environments. By embedding AI functionality directly into 麻豆原创 Integration Suite, organizations can move beyond static connections to dynamic, self-optimizing ecosystems that adapt, learn, and evolve with the business.

For example, 麻豆原创 last year introduced groundbreaking generative AI and machine learning capabilities that help business users and developers generate and automate integration workflows, detect API anomalies, and streamline data validation, transformation, and mapping. These capabilities boost developer efficiency, lower operational costs, and ensure data consistency and integrity across connected systems.

Our commitment to AI-driven innovation for integration is unwavering.听At 麻豆原创 Sapphire Orlando, we announced several exciting capabilities, including third-party adapters for non-麻豆原创 application connectivity, an AI adaptor that connects workflows with all large language models (麻豆原创 and non-麻豆原创 owned), and AI-powered API trends and predictions. These new features empower organizations to build more efficient and secure workflows, backed by FedRAMP certification, which ensures compliance for regulated industries. Looking ahead, we have a complete road map of cutting-edge AI features that will continue to be incorporated into 麻豆原创 Integration Suite.

Pre-built integrations and industry accelerators

A key strength of 麻豆原创 Integration Suite is its extensive library of over 10,500 pre-built integration artifacts and more than 250 third-party adapters available through .

With access to pre-built integration flows, APIs, and connectors, organizations can quickly implement best-practice integrations tailored to their industry needs, reducing implementation effort and cost by up to a factor of 10. This content is regularly updated and fully maintained by 麻豆原创, ensuring customers always have access to the latest solutions.

Easy user experience and customer trust

Our commitment to customer success is reflected in high satisfaction ratings: 95 percent of customers recommend 麻豆原创 Integration Suite on . Its easy user experience is designed for all user personas, with integration specialists reporting the highest satisfaction scores. Another 78 percent percent customers surveyed on Gartner Peer Insights reported choosing 麻豆原创 Integration Suite due to its product functionality and performance.

, for example, uses 麻豆原创 Integration Suite to ensure its business is future proof.听A global leader in measurement instrumentation, services, and solutions for industrial process engineering, Endress+Hauser helps more than 100,000 customers worldwide operate process applications and plants safely, reliably, efficiently, and sustainably. In an interview, Juergen Schrempp, director of Applications, said: 鈥淲ith 麻豆原创 Integration Suite, we are well prepared for the future. Whatever will come — new business models, AI — we can react quickly and are flexible, and that counts in the end.鈥澨�

uses 麻豆原创 Integration Suite to improve its customers鈥� experiences. Established in 1921, Shimano continues to supply captivating products that help promote cycling, fishing, and rowing cultures. In an interview, Fernanda Ribeiro, IT application architect, said: 鈥淭o accelerate the go-to-market process, we provided an effective and efficient integration platform with 麻豆原创 Integration Suite, a future-proof and scalable solution that improves our customers鈥� experiences.鈥�

, a premium provider of IT services for the largest North American Coca-Cola bottlers, uses 麻豆原创 Integration Suite to reduce the cost and complexity integration.听Supporting multiple integration platforms was costly, requiring different skill sets for development and support, so CONA minimized integration costs and complexity by standardizing on 麻豆原创 Integration Suite to connect multiple 麻豆原创 solutions and third-party applications. Umesh Borikar, director of Middleware and Integration, said: 鈥淲e consider the adoption of 麻豆原创 Integration Suite on 麻豆原创 BTP an important step in our digital transformation, helping us significantly reduce the cost and complexity of supporting multiple integrations.鈥�

Looking ahead

We are very grateful for this fifth consecutive Gartner Magic Quadrant Leader recognition. Thank you to our customers, partners, and analyst community for the vote of confidence.

麻豆原创 Integration Suite continues to set the standard for enterprise integration with ongoing investments in AI, packaged content, and premium user experience. We are energized to deliver more innovations and will remain committed to ensuring 麻豆原创 customers are well equipped to meet the demands of digital transformation — today and into the future.

To learn more:

• Read the
• Learn more about鈥��
• Watch the webinar: 鈥溾�澨�

Bharat Sandhu is chief marketing officer for 麻豆原创 Business Technology Platform at 麻豆原创.

Gartner does not endorse any vendor, product or service depicted in its research publications and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner鈥檚 research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.
GARTNER is a registered trademark and service mark of Gartner and Magic Quadrant and Peer Insights are听a registered trademark, of Gartner, Inc. and/or its affiliates in the U.S. and internationally and are used herein with permission. All rights reserved.
Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences with the vendors listed on the platform, should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose

麻豆原创鈥檚 positioning as a Leader is based on our ability to execute and the completeness of our supply chain vision. We believe this recognition represents our ongoing commitment to developing best-in-class warehouse management technology that can help organizations withstand the ever-shifting landscape of logistics operations.

Building on strength

Every day, supply chain managers are tasked with adapting to rapidly evolving technology, unprecedented disruptions, and increasing demand for faster delivery. These challenges are driving shippers toward implementing intelligent and agile technologies that make them more flexible and responsive.

However, that鈥檚 not enough. Now, integrated logistics processes are the new standard鈥攁llowing businesses to automate, optimize, and improve productivity across their entire warehouse and logistics operation.

is a flexible, modern application that helps businesses manage a high volume of goods and run sustainable, digitalized, and risk-resilient operations with cloud-based warehouse processes. From simple warehouses to high-volume and automated distribution facilities, 麻豆原创 EWM can integrate supply chain logistics with warehouse and distribution processes, helping to deliver the visibility and control organizations need.

• Logistics process orchestration: 麻豆原创 EWM offers integrations with 麻豆原创 ERP Central Component (麻豆原创 ECC) and 麻豆原创 S/4HANA and components like transportation management, global trade compliance, plant maintenance, and manufacturing integration capabilities. With harmonized data and business objects, organizations can have fewer silos between warehousing and transportation with advanced shipping and receiving (ASR) to manufacture and distribute products more efficiently.
• AI applications: 麻豆原创 EWM offers AI and machine learning capabilities to help streamline warehouse operations, such as slotting to optimize storage and predictive labor demand planning to address the pressing challenges in executing warehouse operations that companies face due to labor shortages and increased order volumes.
• Robotic-powered smart warehousing: 麻豆原创 EWM customers can quickly onboard multiple robotics vendors to enable collaborative and efficient warehouse task operations. Customers have a choice of specialized 麻豆原创 partners on 麻豆原创 Store for faster adoption of robots in their warehouses. This scalable integration offers flexibility and can ultimately drive innovation by helping to lower costs, increase accuracy, and enhance capacity.

Why companies choose 麻豆原创

Companies worldwide, across diverse industries, rely on 麻豆原创 Extended Warehouse Management to help optimize their warehouse operations and enhance supply chain efficiency.

• The largest WMS customer base: With thousands of 麻豆原创 EWM customers in 75 countries and 24 industries, our best-in-class deployment capabilities make us the preferred choice for businesses globally.
• Comprehensive ecosystem: Our offerings encompass implementation, consulting, insights, and various other functions, enabling 麻豆原创 EWM customers to manage their warehouse operations seamlessly within the 麻豆原创 environment. Customers can access additional extensions through 麻豆原创 Store, and future releases will foster further integration within the larger 麻豆原创 ecosystem.

Recent innovations in extended warehouse management innovations

The latest releases of 麻豆原创 Extended Warehouse Management include several key benefits:

• Enhanced logistics process orchestration: Deep integration with 麻豆原创 S/4HANA capabilities in transportation, production, and quality management
• AI-assisted warehouse operations: Streamlined processes through artificial intelligence
• Efficient goods management: Improved planning and execution of movement and storage processes
• Optimized warehouse automation: Better management of diverse automation landscapes
• Flexible deployment options: Cloud-based solutions for adaptable implementation
• Process optimization: Integration with 麻豆原创 Signavio solutions for enhanced efficiency

These innovations can provide a comprehensive approach to modern warehouse management, combining advanced technology with practical operational improvements.听

and learn more about the capabilities of .

Till Dengel is global head of Product Marketing for Logistics and Asset & Service Management at 麻豆原创.

Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner鈥檚 research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.
GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally, and MAGIC QUADRANT is a registered trademark of Gartner, Inc. and/or its affiliates and are used herein with permission. All rights reserved.

In today’s dynamic business landscape, process mining is vital for gaining data-driven insights that boost efficiency, smarter decision-making, and business growth, and 麻豆原创 Signavio maintains an ongoing dedication to innovation and customer satisfaction in the realm of process mining.

The Gartner Magic Quadrant research methodology highlights that “Leaders execute well against their current vision and are well positioned for tomorrow.” 麻豆原创 Signavio has been recognized as a Leader among 16 vendors, evaluated based on ability to execute and completeness of vision.

“Our goal is to empower our customers to build transformation as an ongoing capability, rather than a one-off project,” said Dee Houchen, chief marketing officer for 麻豆原创 Signavio. “As transformation never ends, our solutions help companies secure business success as they continuously adapt and analyze their operations, receive AI-assisted improvement recommendations, and monitor their business to establish continuous process optimization. Process mining is at the heart of this approach, and we feel being recognized as a Leader for the third consecutive year by Gartner reaffirms our unwavering commitment to innovation and customer satisfaction, with value realization as our north star.鈥�

 The repeated recognition provides useful context regarding the state of the process mining market. As a vendor, there are several fundamental aspects that differentiate 麻豆原创 Signavio solutions from others:

• Customer value realization: With customer value realization as its primary strategic goal, 麻豆原创 Signavio considers process mining a crucial component for successful process transformation.
• Enterprise observability: Customers achieve full enterprise observability, enabling them to centralize and manage transformation initiatives within a single solution.
• AI innovations: 麻豆原创 Signavio solutions offer AI innovations specific to the process world, fast-tracking and democratizing process mining for its customers.
• Value accelerators and best practices: Thousands of value accelerators and best practices are available to expedite benefit realization in both 麻豆原创 and non-麻豆原创 environments.
• Bridging operations and experience: The gap between operations and experience is bridged, providing a clear understanding of how process execution impacts sentiment.

 The Gartner Magic Quadrant equips businesses with valuable insights to make informed decisions.

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Lucas de Boer is Global Marketing program lead for 麻豆原创 Signavio at 麻豆原创.

Gartner does not endorse any vendor, product or service depicted in its research publications and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner鈥檚 research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.
GARTNER is a registered trademark and service mark of Gartner and Magic Quadrant is a registered trademark of Gartner, Inc. and/or its affiliates in the U.S. and internationally and are used herein with permission. All rights reserved.

We believe this recognition represents 麻豆原创鈥檚 unwavering commitment to building sustainable, risk-resilient supply chains capable of withstanding the ever-shifting landscape of logistics operations.

A Gartner Magic Quadrant is a culmination of research in a specific market, offering a wide-angle view of the relative positions of the market鈥檚 competitors. 麻豆原创鈥檚 positioning as a Leader is based on our ability to execute and completeness of vision.

Our winning strategy

As global logistics continues to face complex and volatile conditions, companies require a 360-degree view of their operational processes. Businesses are now managing more data and disruptions than ever before while simultaneously striving to meet sustainability goals. At 麻豆原创, we understand the critical need for greater visibility to effectively manage demand shifts, evolving consumer expectations, and local regulations. Our transportation management strategy takes into account key trends affecting businesses, enabling us to deliver innovative solutions tailored to their needs.

is a holistic, end-to-end solution that empowers businesses to efficiently manage their transportation operations. In an environment where many factors are beyond your control, you need a solution that can adapt to changes in routes, carriers, or demand, putting the power back in your hands. To achieve this level of control and agility, 麻豆原创 Transportation Management leverages AI and a single-view, panoramic platform.

Innovative AI use cases
Data-driven insights, , lead to faster decision-making and increased efficiency. Our AI-first strategy helps businesses remain responsive and proactive, ensuring a smooth flow of goods even — and especially — in the face of disruption. From automated goods receipts processing to conversational planning, AI drives new avenues for growth while providing improved productivity for transportation operations.

Supply chain convergence strategy
麻豆原创鈥檚 logistics portfolio orchestrates processes between 麻豆原创 Transportation Management, , and on a cohesive cloud platform. This single view across the logistics function helps eliminate blind spots and reduce complexity. With the power of 麻豆原创 Business Network, businesses can maintain a constant understanding of the operational landscape and collaborate with carriers in real time. 

Why companies choose 麻豆原创

Today, companies worldwide and in dozens of industries trust 麻豆原创 Transportation Management to enhance their logistics management strategy.

Unparalleled partner ecosystem
Digital collaboration is key to building relationships with implementation and technology partners. Our unmatched partner ecosystem enables point-to-point connection at every step. The ecosystem includes implementation and technology partners in every region of the world, providing support for 麻豆原创 Transportation Management customers. Furthermore, 麻豆原创 Business Network for Logistics allows businesses to transact on a continuously expanding network of partners, tapping into collective expertise and resources to ensure on-time delivery of goods while meeting sustainability goals. The true power of the network lies in streamlined communication and collaboration.

End-to-end visibility
Risk identification and mitigation is only possible with a comprehensive view across every point of the supply chain. 麻豆原创 Transportation Management provides crucial data to other parts of the organization, from warehousing to customer service and accounting. Its planning capabilities allow organizations to promptly respond to disruptions such as production delays, carrier shortage, or delays at suppliers. Additionally, organizations can model constraints to ensure that transportation operations adhere to relevant laws and regulations, from customs to environmental regulations. Lastly, in combination with 麻豆原创 Business Network, 麻豆原创 Transportation Management includes visibility to goods in transit, providing stakeholders the necessary information to drive performance and customer satisfaction.

Recent innovations

The latest releases of 麻豆原创 Transportation Management include new capabilities, such as:

• Generative AI in the transportation cockpit, leveraging natural language for conversational planning, providing more human-centric work environment, and adapting to individual user needs
• AI-assisted goods receipt analysis for faster freight receiving, reducing manual efforts and waiting times and improving productivity
• Freight planning based on not just cost or time constraints, but also on minimizing CO2 emissions with the ability to allocate CO2 data down to the item level
• Expanded 3D load planning capabilities
• Continued enhancement of advanced shipping and receiving, orchestrating communication between 麻豆原创 Transportation Management and 麻豆原创 Extended Warehouse Management
• Industry-specific innovations expanding on integration for just-in-time (JIT) and just-in-sequence (JIS) processes

Learn more about .

Till Dengel is global head of Product Marketing for Logistics and Asset & Service Management at 麻豆原创.

Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner鈥檚 research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.
GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally, and MAGIC QUADRANT is a registered trademark of Gartner, Inc. and/or its affiliates and are used herein with permission. All rights reserved.