{"id":3337,"date":"2021-02-16T08:00:25","date_gmt":"2021-02-16T08:00:25","guid":{"rendered":"https:\/\/news.sap.com\/spain\/?p=3337"},"modified":"2023-10-16T16:24:11","modified_gmt":"2023-10-16T16:24:11","slug":"experiencia-del-empleado-como-mejorarla-y-aumentar-el-compromiso","status":"publish","type":"post","link":"https:\/\/news.sap.com\/spain\/2021\/02\/experiencia-del-empleado-como-mejorarla-y-aumentar-el-compromiso\/","title":{"rendered":"Experiencia del empleado: c\u00f3mo mejorarla y aumentar el compromiso"},"content":{"rendered":"

La\u00a0<\/span>experiencia del empleado\u00a0<\/span><\/b>es una de las claves de toda empresa de \u00e9xito. De su grado de satisfacci\u00f3n dependen, en gran medida,\u00a0<\/span>su rendimiento y su nivel de compromiso\u00a0<\/span><\/b>con la organizaci\u00f3n. La tecnolog\u00eda ayuda a mejorar el empoderamiento de los\u00a0<\/span>trabajadores, lo que se traduce en una\u00a0<\/span>mayor productividad y mejores resultados\u00a0<\/span><\/b>para el\u00a0<\/span>negocio<\/span>.<\/span>\u00a0<\/span><\/p>\n

Ebook gratis<\/span><\/p>\n

La definici\u00f3n del futuro del trabajo<\/span><\/strong><\/p>\n

\"\"<\/a><\/p>\n

DESCARGAR<\/a><\/p>\n

Claves para incrementar el nivel de compromiso de los empleados<\/span><\/b><\/h2>\n

Los\u00a0<\/span>entornos de trabajo flexibles<\/span><\/b>,<\/span>\u00a0<\/span><\/b>con herramientas tecnol\u00f3gicas para facilitar el desempe\u00f1<\/span>o<\/span>,<\/span>\u00a0sirven para\u00a0<\/span>atraer y retener talento<\/span><\/b>. Las\u00a0<\/span>empresas que apue<\/span><\/b>s<\/span><\/b>ta<\/span><\/b>n por la experiencia del empleado<\/span><\/b><\/a>, es decir, su satisfacci\u00f3n,<\/span>\u00a0<\/span>logran un mayor reconocimiento de marca y\u00a0<\/span>aumentan la\u00a0<\/span><\/b>fidelidad<\/span><\/b>\u00a0de sus clientes. Por tanto,\u00a0<\/span>la experiencia del empleado se refleja directamente en las cifras del negocio<\/span><\/b>.<\/span>\u00a0<\/span><\/p>\n

A continuaci\u00f3n, le mostramos algunas de las mayores\u00a0<\/span>claves para lograr un mayor nivel de compromiso\u00a0<\/span><\/b>y\u00a0<\/span>satisfacci\u00f3n de los empleados<\/span><\/b>.<\/span>\u00a0<\/span><\/p>\n

1. Dise\u00f1ar un <\/span><\/b>employee<\/span><\/i><\/b>\u00a0<\/span><\/i><\/b>journey<\/span><\/i><\/b>\u00a0<\/span><\/i><\/b>map<\/span><\/i><\/b>\u00a0bien\u00a0<\/span><\/b>cimentado<\/span><\/b><\/h3>\n

La\u00a0<\/span>planificaci\u00f3n del\u00a0<\/span><\/b>employee<\/span><\/i><\/b>\u00a0<\/span><\/i><\/b>journey<\/span><\/i><\/b>\u00a0<\/span><\/i><\/b>map<\/span><\/i><\/b>\u00a0debe partir de una misi\u00f3n, visi\u00f3n y valores bien definidos. Sin ellos<\/span>,<\/span>\u00a0ser\u00e1 muy complicado atraer y retener talento.<\/span>\u00a0<\/span><\/p>\n

El\u00a0<\/span>employee<\/span><\/i><\/b>\u00a0<\/span><\/i><\/b>journey<\/span><\/i><\/b>\u00a0<\/span><\/i><\/b>map<\/span><\/i><\/b>\u00a0<\/span><\/i>es la herramienta que\u00a0<\/span>permite garantizar<\/span><\/b>\u00a0que los empleados tengan\u00a0<\/span>experiencias positivas en la organizaci\u00f3n durante<\/span><\/b>\u00a0todo el ciclo laboral<\/span><\/b>, desde su incorporaci\u00f3n hasta su salida.\u00a0<\/span>\u00a0<\/span><\/p>\n

En esta \u00faltima etapa, la entrevista y posterior an\u00e1lisis ayudan a obtener\u00a0<\/span>feedback\u00a0<\/span><\/i>e, incluso, a\u00a0<\/span>recuperar el talento perdido<\/span><\/b>.<\/span>\u00a0<\/span><\/p>\n

2. Involucrar a todos los departamentos en el proceso<\/span><\/b><\/h3>\n

Lo<\/span>s\u00a0<\/span>directivos<\/span><\/b>\u00a0son piezas clave en la\u00a0<\/span>experiencia del empleado<\/span>, ya que son los encargados de llevar a la pr\u00e1ctica los procesos definidos por el departamento de\u00a0<\/span>r<\/span>ecursos\u00a0<\/span>h<\/span>umanos. De su capacidad de liderazgo y de comunicaci\u00f3n depende, en gran medida, la\u00a0<\/span>exper<\/span>iencia del empleado<\/span>.<\/span>\u00a0<\/span><\/p>\n

Una\u00a0<\/span>comunicaci\u00f3n fluida y bidireccional\u00a0<\/span><\/b>es esencial para favorecer la<\/span><\/b>\u00a0<\/span>retenci\u00f3n de talento y el compromiso<\/span><\/b>\u00a0<\/span><\/b>con la organizaci\u00f3n<\/span><\/b>. En este sentido, resulta \u00fatil\u00a0<\/span>adoptar<\/span>\u00a0estrategias de\u00a0<\/span><\/b>marketing\u00a0<\/span><\/i><\/b>en la relaci\u00f3n con los empleados.<\/span>\u00a0<\/span><\/p>\n

3. Dise\u00f1ar espacios de tra<\/span><\/b>bajo personalizados<\/span><\/b><\/h3>\n

Un espacio de trabajo adecuado no solo proporciona ergonom\u00eda y reduce riesgos laborales<\/span>, lo que, sin duda, es indispensable para su empresa<\/span>. Es necesario ir un paso m\u00e1s all\u00e1 y apostar por\u00a0<\/span>ambientes de trabajo que fomenten la colaboraci\u00f3n, la innovaci\u00f3n y el bienestar<\/span><\/b>.<\/span>\u00a0<\/span><\/p>\n

As\u00ed mismo, es i<\/span>mprescindible\u00a0<\/span>personalizar la experiencia de cada profesional\u00a0<\/span><\/b>en su paso por la organizaci\u00f3n para\u00a0<\/span>mantener la ventaja competitiva<\/span><\/b>. Apostar por la diversidad cultural y la convivencia intergeneracional logra\u00a0<\/span>mayores niveles de atracci\u00f3n y retenci\u00f3n de talen<\/span>to<\/span>.\u00a0<\/span>\u00a0<\/span><\/p>\n

4. Fomentar la comunicaci\u00f3n bidireccional<\/span><\/b><\/h3>\n

La\u00a0<\/span>comunicaci\u00f3n vertical<\/span><\/b>\u00a0y la imposici\u00f3n de procesos sin escuchar son dos graves errores. Todos los miembros de la compa\u00f1\u00eda contribuyen a aportar una visi\u00f3n global con la que\u00a0<\/span>mejorar la selecci\u00f3n, el d<\/span><\/b>esempe\u00f1o, la formaci\u00f3n y el desarrollo\u00a0<\/span><\/b>dentro de la empresa.<\/span>\u00a0<\/span><\/p>\n

El\u00a0<\/span>exceso de carga burocr\u00e1tica<\/span><\/b>\u00a0es uno de los factores que m\u00e1s frenan la toma de decisiones. La\u00a0<\/span>experiencia del empleado<\/span>\u00a0permite acelerar estos procesos.<\/span>\u00a0<\/span><\/p>\n

5. Apoyarse en la tecnolog\u00eda para mejo<\/span><\/b>rar el entorno de trabajo<\/span><\/b><\/h3>\n

Las\u00a0<\/span>herramientas tecnol\u00f3gicas<\/span><\/b>\u00a0se han revelado como imprescindibles, sobre todo desde la irrupci\u00f3n de la COVID-19.<\/span>\u00a0<\/span><\/p>\n

Los entornos de trabajo deben estar preparados para adaptarse a las circunstancias con rapidez. Las<\/span>\u00a0soluciones tecnol\u00f3gicas de recursos humanos<\/span>\u00a0<\/span>simplifican procesos y mejoran el\u00a0<\/span>compromiso<\/span><\/b>\u00a0por su capacidad para\u00a0<\/span>medir la calidad del desempe\u00f1o, las rotaciones, el absentismo y otros indicado<\/span><\/b>res<\/span><\/b>.\u00a0<\/span>\u00a0<\/span><\/p>\n

En resumen, las tecnolog\u00edas para planificar el\u00a0<\/span>employee<\/span><\/i><\/b>\u00a0<\/span><\/i><\/b>journey<\/span><\/i><\/b>\u00a0<\/span><\/i><\/b>map<\/span><\/i><\/b>,<\/span><\/i><\/b>\u00a0como las que ofrece\u00a0<\/span>麻豆原创<\/span><\/b>, mejoran la\u00a0<\/span>satisfacci\u00f3n del empleado<\/span><\/b><\/a>\u00a0y\u00a0<\/span>refuerzan las conductas positivas<\/span><\/b>\u00a0que\u00a0<\/span>redundan en una mayor productividad.\u00a0<\/span>\u00a0<\/span><\/p>\n

\n

Instagram<\/a>\u00a0\/\u00a0Facebook<\/a>\u00a0\/\u00a0Twitter<\/a>\u00a0\/\u00a0LinkedIn<\/a><\/p>\n

\n

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La\u00a0experiencia del empleado\u00a0es una de las claves de toda empresa de \u00e9xito. De su grado de satisfacci\u00f3n dependen, en gran medida,\u00a0su rendimiento y su nivel…<\/p>\n","protected":false},"author":3372,"featured_media":3338,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":"","_links_to":"","_links_to_target":""},"categories":[5562511],"tags":[],"sapn-display":[5563695,5563693,60294],"sapn-type":[5562504],"class_list":["post-3337","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-gestion-de-capital-humano","sapn-display-articulo-hero","sapn-display-articulo-spotlight","sapn-display-topic-hero","sapn-type-articulo"],"yoast_head":"\nExperiencia del empleado: c\u00f3mo mejorarla y aumentar el compromiso - 麻豆原创 Espa\u00f1a News Center<\/title>\n<meta name=\"description\" content=\"La experiencia del empleado es una de las claves de cualquier empresa de \u00e9xito. 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