Software giant is using new cloud-based technologies and AI to monitor and streamline operations across the health supply chain. For Thiam Hwa Lim, Healthcare Director and Industry lead for 麻豆原创 Southeast Asia, innovation can revolutionise care for those who most need it, at hospital, and at home.

Taking the Pulse of the Market

Patient-centricity requires data. To challenge Covid-19, the company rolled out free solutions aimed to help healthcare organisations and governments, including a series of surveys to understand pressure points. 鈥溌槎乖� understands the impact of Covid-19 on the healthcare providers in terms of the people, the patient care, the supply chain and operations,鈥� Lim says.

Together with experience management company Qualtrics,聽. Combining information from the World Health Organization (WHO), with specific country data, and relevant government guidance, the app is a way for healthcare professionals, and those they treat, to simplify and streamline information updates so they can focus on wellbeing.

Healthcare at Hospitals, and at Home

All hospitals are now struggling to manage their resources. 麻豆原创 is partnering with a healthcare authority in Australia to 鈥渓ook at the availability of beds (and) of personal protective equipment,鈥� Lim reveals. Their risk management solution can track patient activity and resources, linking hospitals with suppliers and revamping the procurement chain. Linking this data to a digital dashboard means that predictive analytics can monitor supply and demand, sourcing stock in real time before inventories get critically low.

Home healthcare is also vital. During a time of quarantine and lockdown, healthcare at home and digital tracking keep those most vulnerable on the radar. 麻豆原创聽Digital Care Aged project, launched in Australia, is now looking to pilot across Asia, with an aim to connect patients in care homes with the care they need. The digital platform links to wearable devices to monitor patients鈥� daily activity, and safety. Hooking up to voice technologies like Google Home also allows for patients to ask for help when they need it. 鈥淵ou want to make it easy to use鈥�, explains Lim, 鈥渟o that they can interact with this tech platform for things like medicine timings or if they need help and service鈥�.

The Next Normal

In the midst of a global crisis, nation leaders need strong partnerships. 鈥淲e are working with a number of government agencies to support them in handling this with Covid-19 pandemic鈥�, says Lim. The聽聽to help 120,000 of their nationals stranded overseas when the pandemic broke, for instance.

Within 24 hours a mobile app based on the 麻豆原创 cloud platform was developed and deployed, allowing German foreign industries to reach out to those overseas, and facilitate their journey home. The world will eventually heal, but digital is here to stay. As the volume of health-related data increases, Lim says, we are seeing 鈥渉ospitals slowly moving towards a hybrid model with some non-sensitive data to the cloud鈥�. Agile healthcare is on the uptake, and your smartphone could be your next doctor. 鈥淎s delivery is moving towards remote care and telemedicine, it鈥檚 very important to ensure feedback is collected,鈥� he says. 鈥淲e鈥檙e integrating this into a chatbot. Because you see in the future people may have a Google home device or Alexa at home as well, and they can use this to provide feedback and ensure the quality of services鈥�.

The most important factor is accessibility. 鈥淲e want to make this as easy as online shopping,鈥� he laughs. Machine learning is putting humans at the heart of healthcare, at a time when they need it most.

This interview was first published on .

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Mapping the Course in Uncharted Waters

The world we currently work and live in is mostly uncharted. As humans, we like to stay in our comfort zone and these enforced changes to societal living are causing stress for many. While employee stress poses a real risk for organizations, finding the best strategies as organizations and individuals to cope with stress is also an opportunity to explore and shape the future of work.

The recent Deloitte Human Capital Trends聽聽revealed that 96% of respondents believe organizations are responsible for employees鈥� well-being. 麻豆原创 has been a front-runner in聽聽since 1972, putting customers and employees at the very center of any decision.聽 Earlier in 2021, 麻豆原创 was one of the first organizations to announce its聽Pledge to Flex, an entirely flexible and trust-based promise to provide a setup that fits every role, style, and location.

Employees Charting Future of Work

One thing is certain: the blurred line between work and private life is individualizing the future of work. Research from McKinsey estimated there will be聽, which will prompt a large shift in the geography of work, workspaces, and soft skills needed to stay healthy and balanced in an autonomous virtual world.

Today, employers are at a critical time in strengthening employee鈥檚 sense of belonging, job satisfaction, and ownership of self-care, and at the same time provide the leadership framework of navigation to ensure sustainable business success.

鈥淚 am proud of the innovative KPIs around measuring healthy culture and health-related productivity loss that allow us to chart and track our course in the future of work,鈥� says Christian Schmeichel, chief future of work officer at 麻豆原创. 鈥淯nderstanding and respecting people鈥檚 needs in regard to their health and well-being pays off as it keeps them happy and productive.鈥�

Beacons and Early Warning Signals

Balancing the demands of work and private life is challenging, and stress symptoms can affect our body, thoughts, and feelings. Left unmanaged or out of control, stress can contribute to many health problems. Add an inactive lifestyle and maybe a sub-optimal work set-up at home, and you have the perfect storm for musculoskeletal pain, risk of toxic stress, presenteeism, burnout, or mental health challenges.

In the UK, stress, depression, or anxiety and musculoskeletal disorders accounted for about two-thirds of days lost due to work-related ill health before the pandemic (), while the聽聽reports people are experiencing their highest levels of stress since the beginning of the pandemic.

Setting Sail to 鈥楲ighten the Load鈥�

Tightening the sails from聽Are You OK? mental health initiative, 麻豆原创 is setting course for a six-week 鈥済et moving鈥� campaign, helping employees create self-awareness and take action for their health. 麻豆原创 is proud to continue partnering and supporting聽听肠补尘辫补颈驳苍蝉.

Its current campaign, 鈥淟ighten the Load,鈥� empowers people to prevent, alleviate, or recover from the stresses we feel on our own shoulders every day. The employee campaign has over 40 live events for employees to discover and experience new ways to lighten their load by signing up for physical activity challenges, demonstrations, and practice sessions with ergonomic, physiotherapy, and physical fitness experts. We wish for our employees to discover their way to lighten the load and reach their full potential in work and private life.

翱苍听, do something for your health.

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As of September 9, the U.S. government has stepped in, announcing that it will require businesses with 100 or more employees to ensure their workers are either vaccinated or tested once a week. This mandate poses multiple challenges for organizations that need to respond immediately to avoid the risk of fines. Businesses are looking for robust solutions to facilitate the process of securely uploading vaccination and testing status data.

Agility and scalability are top of mind. With a pandemic that is constantly evolving, organizations need a configurable solution that can adapt as regulations change and scale as programs ramp up. At the same time, employees may have strong feelings about the mandate 鈥� and聽. While compliance is a must, so is listening and trust-building. Organizations need a transparent and noninvasive approach to collecting data that helps generate employee buy-in.

Fast, Effective Vaccination and Testing Management

麻豆原创 and Qualtrics have been helping organizations worldwide navigate the global pandemic and offer solutions to help with vaccine mandates. With powerful vaccination and testing management capabilities, organizations can meet evolving vaccination requirements and improve employee safety and well-being. The result is fewer regulatory, legal, and workplace health risks.

奥颈迟丑听, also known as an聽employee vaccine management system, organizations can more quickly and simply gather COVID-19 vaccination status and ongoing test results from employees, contractors, and on-site visitors and spot issues in real time. All relevant information is securely maintained, helping businesses to comply with requirements, reduce risks, and avoid fines.

Qualtrics Vaccination & Testing Manager also provides a critical tool for following through on the most important objective: protecting employee health and well-being. Data is managed in a more secure manner that helps protect employee privacy. And while employee perspectives on the mandate will likely remain diverse, the solution helps organizations better listen to employee perspectives as regulations evolve while enabling the transparency and insight needed to have honest and informed conversations moving forward.

Compliance, Safety, Rapid Ramp-Up

Pre-built and run in the cloud, Qualtrics Vaccination & Testing Manager helps organizations get up and running in days 鈥� versus weeks to months with other solutions. It also uses a combination of mobile-friendly digital forms, automated workflows and reminders, and intuitive dashboards that have been designed to confirm vaccination status and test results more securely and at scale.

What sets Qualtrics Vaccination & Testing Manager apart from many other offerings is its breadth, agility, and intuitive use:

• Breadth:聽It is a single, centralized solution that supports the processes needed to meet COVID-19 attestation requirements and broader workplace safety needs, including vaccine attestation, ongoing testing uploads, and daily symptom checking. It also provides dashboards for tracking details and generating insights on demand.
• Agility:聽With a lightweight and no-code setup, the solution enables organizations to ramp up quickly. HR teams can manage processes without dependency on IT. And with flexible configuration options, the solution can adapt to future needs and legal regulations as they change.
• Intuitive use:聽With low administrative overhead and automated workflows, users are smoothly guided through all processes. Vaccination and testing status can be collected via multiple digital channels, such as e-mail, SMS, or via QR code and Web page. Automated workflows, meanwhile, guide employees through the vaccination attestation process, with triggered actions and reminders for uploading vaccination cards, test results, or proof of exemption.

As for helping keep sensitive employee data secure, Qualtrics Vaccination & Testing Manager includes built-in features that maintain personal health information and vaccination data separately from employee records. In addition, the solution is ISO 27001 and FedRamp compliant and HITRUST certified, which means its technology platform provides customers the tools to manage HIPAA compliance if needed.聽.

Readily Available, Extensible Solution for Existing Customers

For existing customers using the聽, 麻豆原创 also offers a聽聽free of charge.

Available through the upgrade center of the 麻豆原创 SuccessFactors solution, this portlet uses the flexible metadata framework technology already built into 麻豆原创 SuccessFactors Employee Central. Organizations can customize and extend the portlet to meet a variety of monitoring needs as vaccination and testing requirements evolve.

Additionally, the portlet can produce analytics to identify and support high-risk employees based on location, business unit, department, age, work area, and more. Businesses can use practical, real-time dashboards and reporting to safely bring the workforce back to the office. For more information about the portlet, read this article on聽.

The Mandates Are Here, Move Forward Today

At 麻豆原创, we know that we鈥檙e all in this pandemic together, and a big part of 麻豆原创鈥檚 mission today is to help our customers make it through. These solutions enable organizations to tackle vaccination and testing requirements with confidence and without delay. They can get up and running more quickly with a cloud-based, pre-built solution that is intuitive, transparent, and flexible enough to adapt to change.

For more information about moving forward, visit us at聽.

The post Employee Health, Corporate Compliance, and the New COVID-19 Vaccine Mandate: Are You Prepared? appeared first on 麻豆原创 Southeast Asia News Center.

In the , 鈥淚t is time for the government, enterprises and society to invest more intensively in digital technology.鈥�

The reason behind such a call is simple. COVID-19, today, has already reoriented our relationship to the outside world and to one another.

In response to travel bans, lockdowns, as well as containment measures and quarantines, people turned to online shopping, e-learning and social media to maintain some semblance of normality. At the same time, aggressive social distancing mandates means companies, educational institutions and other organisations have been harnessing digital technology to collaborate and operate more effectively.

Even as countries race now to get their citizens and even as we hear optimism from Iata chief that , the fact remains that COVID-19 has catalysed the move towards digital transformation for many businesses including growing companies to strengthen business resilience.

has found that key digital investments by banks and insurers over the past decade has helped them to be more resilient to the impact of COVID-19. Cloud computing has enabled greater flexibility in where employees work. The ability to link data centres across multiple sites has also allowed these financial institutions to mitigate risk more effectively 鈥� as opposed relying on a single venue that could be affected in the event it becomes a coronavirus hotspot.

Digitalise for survival, for new business breakthroughs

With the coronavirus disease epidemic reshaping mindsets and the way the world operates, there鈥檚 no knowing how different society will look at the end.

Organisations that were hesitant to invest in digitalisation because things were going reasonably well have had to review their stance for business continuity and to mitigate the business impact of COVID-19. Or they risk their very survival.

conducted in China in February 2020 highlighted the value of IT and digital transformation in the face of the coronavirus epidemic. The CXOs polled believe that organisations should turn the crisis into an opportunity as enterprises leading in digital transformation are significantly less vulnerable to the pandemic. These businesses will also be in a better position to identify new business breakthroughs and innovations to generate sustainable corporate results during these challenging times.

According to . Customers will change some behaviours permanently. Companies need to take proactive steps to build more resilience into the business. And bold action now聽is a necessity for success through the downturn and beyond.

Innovative digital tools cushion COVID-19鈥檚 impact

Here are some practical and innovative digital tools facilitating business continuity. They are also allowing organisations to run more smoothly amidst COVID-19 and beyond:

• Understanding the Pulse of the Remote Workforce. As entire companies move to working remotely, businesses need to know if their organisations are prepared for the shift, and if their employees have what they need to succeed. A allows organisations to check in on their employees, help their workforce feel safe and supported, ensure they have the resources needed for work, and stay productive.
• Extending the Reach of Your Supply Chain. . To mitigate the impact, businesses can take advantage of the world鈥檚 largest business network that鈥檚 now . It allows any buyer to post their immediate sourcing need, and any supplier who can deliver to respond.
• Automating Core Tasks for Business Continuity. With business continuity at risk in a pandemic situation, organisations can leverage on to automate core tasks 鈥� such as workflows to collate travel declarations, send alerts, answer support tickets 鈥� so that these undertakings don鈥檛 distract your workforce from key business responsibilities.

where digital technologies can make a significant positive impact include Telehealth, Remote Learning, and Virtual Conferencing.

Governments have a responsibility to deepen digital transformation spend

Beyond the immediate need for individuals and businesses to function more normally, there鈥檚 an even bigger reason why digital transformation investments need to be expanded: To future-proof economies.

COVID-19: A significant labour market and economic threat

Even though the COVID-19 is first and foremost a public health emergency, it has become a significant labour market and economic threat.聽 And it is calling for urgent, large-scale and coordinated measures to protect workers in the workplace, stimulate the economy and employment, and support jobs and incomes.

In 2020 alone, the . Central Banks are not in a position to solve this crisis singlehandedly. An appropriate macroeconomic policy response with aggressive fiscal spending and significant public investment is required and has been witnessed globally.

Boosting aggregate demand: Beyond roads and bridges

When economies are operating below their macroeconomic potential, governments tend to boost spending in public infrastructure such as roads and bridges to boost aggregate demand and put idle resources and unemployed people to work. than transfers or tax cuts, so public infrastructure investment is seen as an effective tool for stimulating the economy.

In today鈥檚 rapidly unfolding COVID-19 scenario, it is clear governments also need to deepen investments in digital transformation 鈥� whether it is to help businesses, healthcare and educational institutions, and other organisations cope with COVID-19 more effectively, or to boost a country鈥檚 digital foundation to prepare for an uncertain future.

Such spend plays the dual role of fueling the economy right now, as well as building resilience into economies by strengthening the entire ecosystem鈥檚 digital infrastructure.

Doing the right thing

People, businesses and governments today face unprecedented challenges with the coronavirus epidemic. But the profound humanitarian fallout聽of the COVID-19 pandemic does not need to translate into an equally disruptive economic fallout.

Digitalisation is a critical enabler of agility, flexibility, and innovation. These in turn build resilience into individuals, businesses and economies. So we can tackle what lies ahead, together.

As a business, 麻豆原创 can help you during these extraordinary times with an on-your-terms and on-your-timeline transformation to an intelligent enterprise: is an offer that brings together everything you need to fast track your business transformation journey. of 麻豆原创 SEA Strategy Day to learn more about the launch of RISE with 麻豆原创.

Chee Lioy U is industry cluster lead for Public Sector, Southeast Asia, 麻豆原创.

ADAPTED: 16 MARCH 2021

The post Accelerate Digital Transformation: Mitigate the Business & Economic Impact of COVID-19 appeared first on 麻豆原创 Southeast Asia News Center.