Companies like Singapore Airlines are increasingly seeing the value of Business AI across their organisations. Based on analysis of all 麻豆原创 customers in Southeast Asia (SEA) between May 2024 to May 2025, the most popular AI use cases in SEA are:听

• AI to generate expenses using pictures of receipts听

• AI to verify expenses to ensure compliance with company policy鈥�听

• 鈥婫enerative AI to help employees write clear, concise copy in HR applications听

• Generative AI to create performance goals听

• Integrating key business documents into co-pilots to improve Q&A responses听

鈥淎I isn鈥檛 confined to niche use cases anymore, it鈥檚 being embedded in some of the most fundamental parts of business,鈥� said鈥�Liher Urbizu,鈥�President and Managing Director, 麻豆原创 Southeast Asia. 鈥淥rganisations across Southeast Asia are adopting AI, fast. And, by bringing together enterprise apps and mission critical data, they are realising tangible business benefits in terms of efficiency, growth, and revenue.鈥�听

Optimising contract digitization with 麻豆原创 Document AI鈥�鈥�听

Supported by Digital Industry Singapore (DISG),鈥槎乖� has recently concluded a successful Proof of Concept (PoC) with Singapore Airlines (SIA), aimed at addressing the complex challenge of digitizing procurement contracts.鈥�鈥�听

The initiative sought to automate the extraction of contractual rates from PDF-based contracts and migrate them to the Ariba procurement platform. This significantly reduces the reliance on time-consuming and error-prone manual processes. One of the key hurdles in the previous automation efforts was the unstructured, multilingual, and highly varied nature of the contract formats.鈥�听

The PoC delivered promising results, achieving 100% accuracy and completeness for less complex contracts, and over 70% for contracts with greater complexity. It also demonstrated multilingual adaptability for non-English contracts, offering greater efficiencies through optimised translation processes.鈥�鈥�听

The collaboration with SIA was instrumental in refining 麻豆原创 Document AI models to meet evolving business needs.鈥�听

Partners and customers across Southeast Asia show AI momentum听

麻豆原创 partners and customers also showcased strong momentum in AI and cloud transformation during 麻豆原创 Now AI Southeast Asia.听

Amazon Web Services (AWS), a 麻豆原创 partner since 2008, continues collaborating with 麻豆原创 to support business transformation in Southeast Asia. Customers like BIG Caring Group in Malaysia and Unilab in the Philippines are leveraging RISE with 麻豆原创 on AWS to integrate multi-store retail operations, modernize pharmaceutical supply chains, and implement AI-powered enterprise applications. AWS and 麻豆原创鈥檚 previously announced AI Co-Innovation Program helps partners build generative AI applications and agents that help customers solve real-time business challenges.

“Our long-standing collaboration with 麻豆原创 helps businesses eliminate technology silos by bringing separate systems together on AWS’s secure and scalable cloud infrastructure,” said Kirsten Gilbertson, Partner Organization Leader, AWS ASEAN. “By connecting 麻豆原创’s business applications with AWS’s generative AI services like Amazon Bedrock in 麻豆原创鈥檚 GenAI Hub, we’re enabling our customers to transform years of accumulated business data into actionable insights.”听

(鈥淵inson鈥�), a global energy infrastructure company headquartered in Malaysia, is advancing its people management capabilities as part of a broader effort to support sustainable global growth. With operations spanning multiple countries and subsidiaries 鈥� each operating with distinct HR processes 鈥� Yinson identified the need to improve consistency, efficiency and strategic alignment across its workforce.听

As part of the digitalisation transformation journey that begun in 2020, Yinson introduced a more unified approach by rolling out Employee Central globally within six months, supported by strong change management and local engagement. The Group expanded in phases by adding key modules; performance, recruitment, onboarding, and compensation throughout 2022 and 2023, and further enhanced efficiency with Generative AI features as part of its global HRIS roadmap. Leveraging digital tools and AI capabilities, Yinson began automating routine tasks such as drafting performance reviews, generating job descriptions, and developing role-specific interview questions. These changes are helping Yinson improve its ability in people analytics by streamlining HR workflows, improving the candidate experience, and supporting more consistent and professional employee feedback.听

鈥淥ur goal is to be a future-ready employer of choice,鈥� said Louisa Brady, Yinson Group Chief Human Resources Officer. 鈥淧artnering with 麻豆原创 throughout the years has supported our ongoing transformation by helping us streamline HR processes, embrace and embed AI tools which drive greater efficiency and effectiveness. This enables our teams to focus on strategic initiatives that drive value and support Yinson鈥檚 global growth.鈥�听

Investing in people AI as the foundation of SEA鈥檚 AI future听

As part of its ongoing commitment to empowering SEA鈥檚 workforce, 麻豆原创 has also announced an update to its 麻豆原创 Skills University to include .听

麻豆原创 Skills University is a joint initiative with SkillsFuture Singapore and Temasek Polytechnic to design specialised training programmes that equip fresh graduates and mid-career professionals with hands-on learning in key technology skills.听

The refreshed 麻豆原创 Skills University program will empower students with skills in critical emerging innovations, including cloud, data analytics, Business AI, and emerging
麻豆原创 technologies.听

鈥淭he future of Southeast Asia will be shaped not just by technology, but by the people who bring it to life. As AI fundamentally changes the way businesses operate and the requirements of employees, it is crucial that we foster both innovative technical skills and agile mindsets. Looking on display at our 麻豆原创 NOW AI Tour, I鈥檓 confident that Southeast Asia鈥檚 future is in capable hands鈥� concluded Urbizu.听听

The post 麻豆原创 helps SEA organizations unleash their future with Business AI appeared first on 麻豆原创 Southeast Asia News Center.

Formed through the merger of BIG Pharmacy Healthcare and Caring Pharmacy Group in 2023, BIG Caring Group鈥檚 business transformation started back in 2019. At the time, Caring Pharmacy鈥檚 legacy on-premise enterprise resource planning (ERP) software started encountering capacity bottlenecks and complex data transformations that slowed cross-divisional collaboration. As its network of stores grew, Caring Pharmacy recognized the need for a more robust and modern ERP system to streamline its retail operations.

In 2021, the company deployed 麻豆原创 S/4HANA Retail to streamline essential functions including supply chain management, inventory control, and customer relationship management (CRM).

When the company merged with BIG Pharmacy in 2023, the complexity of its retail operations intensified. The newly formed BIG Caring Group鈥攏ow the largest pharmacy chain in Malaysia鈥攕aw an opportunity to further accelerate its digital transformation efforts and integrate disparate systems into one secure, scalable, and agile cloud-based platform.

Ooh Chin Boon, Chief Information Officer, Big Caring Group said, 鈥淚ntegrating our diverse retail operations onto a unified cloud platform is a crucial milestone for us. We have selected RISE with 麻豆原创 on AWS to help us access more accurate and comprehensive data across the entire group, so that we can respond with more agility to customer demands and supply chain volatility. This strengthens our capacity to deliver enhanced customer experiences and future proof our business.鈥�

Strategic Shift to Cloud Innovation

The adoption of RISE with 麻豆原创 on AWS signals a transformative leap for BIG Caring Group, enabling the company to consolidate data from hundreds of stores and various divisions into a single, unified platform in the cloud.

By seamlessly integrating critical business functions such as inventory management, procurement, financial reporting, and customer engagement, the group expects to significantly improve operational efficiency by cutting down manual processes and operating costs, and accelerate decision-making across all business units.

Deploying RISE with 麻豆原创 on AWS will also provide BIG Caring Group with flexibility and scalability. As the retail pharmacy market evolves rapidly, the group can now tap on AWS鈥檚 extensive footprint in the region to efficiently adjust its operations to meet changing customer demands and market conditions.

Shaping the Future of Pharmacy Retail

Looking ahead, as BIG Caring Group rolls out the implementation, its strengthened digital foundation will also provide quicker access to rising new technologies, including Generative AI and advanced predictive analytics.

Vipin Chandran, Managing Director, 麻豆原创 Malaysia said, 鈥� is a huge enabler of automation and innovation for our customers, and being in the cloud is the first step to unlocking its full potential. I鈥檓 excited that BIG Caring Group has selected RISE with 麻豆原创 on AWS to drive their transformation goals. With the group鈥檚 massive scale of operations in the country, there is so much opportunity that we can uncover together and reimagine retail experiences in Malaysia.鈥�

Through advanced AI-powered capabilities powered by 麻豆原创 and AWS, BIG Caring Group is looking to set new standards in customer experience through:

• Optimized Inventory Management: Leveraging real-time analytics to forecast demand and maintain optimal stock levels.
• Enhanced Customer Engagement: Using AI-driven insights to tailor personalized experiences and proactive service offerings.
• Operational Excellence: Integrating Internet of Things (IoT) solutions and machine learning to further refine supply chain operations and reduce downtime, ensuring every facet of the business is as efficient as possible.

By choosing RISE with 麻豆原创 on AWS, BIG Caring Group will not only streamline its immediate operations but will also establish a strong foundation for sustained innovation and growth. The pharmacy giant is now well-positioned to lead the industry into a future driven by data, powered by technology, and centered around exceptional customer experiences.

Visit the 麻豆原创 News Center. Follow 麻豆原创 at .

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IBM Consulting has helped Holi Pharma successfully deploy to move its mission-critical ERP workloads and processes to the cloud. This will bring faster operational insights to Holi Pharma, which is expected to significantly impact the group-wide efficiency and production capacity.

Propelled by the aspiration to become a national asset, the move by Holi Pharma dovetails Indonesia 4.0 roadmap to make the populous nation among the . The pharmaceutical sector is one of the seven industrial sectors identified by the Ministry of Industry as a key player and contributor to the nation鈥檚 economic success.

“We were impressed by the migration of our core business processes by IBM Consulting, which was completed within four months,鈥� said Lioe Julius, Head of IT, Holi Pharma. 鈥淭he single, reliable ERP system and the next-generation analytics on RISE with 麻豆原创, combined with AWS, allow us to generate insights and reports at the speed our business now requires, allowing us to respond to market changes and make strategic decisions faster, in support of our growth and expansion roadmap.鈥�

By working with 麻豆原创, IBM and AWS, Holi Pharma will now be able to accelerate its 麻豆原创 S/4HANA transformation journey and share data efficiently among business units to provide decision-makers with precise operational insights. It also speeds up processes like month-end closing and production planning, allowing Holi Pharma employees to spend more time on value-added analysis. RISE with 麻豆原创 will enable Holi Pharma to conduct detailed profitability analysis at the segment and product level by utilising FI and CO module.

With the elasticity of high-performance computing and storage systems, AWS enables 麻豆原创 and IBM to deploy the RISE with 麻豆原创 landscape faster, achieving significantly shorter project timeline for Holi Pharma.

鈥淗aving data that is integrated, accurate and in real-time throughout the company is the strong foundation for increased production capacity and innovation of Holi Pharma group,” said Andreas Diantoro, Managing Director, 麻豆原创 Indonesia. 鈥淓nabled by RISE with 麻豆原创, the combined expertise and experience from the expanded partnership with IBM and AWS will lay a foundation for Holi Pharma to accelerate its business transformation and enhance its leadership position.鈥�

鈥淥ur work together will help joint clients streamline and modernize their 麻豆原创 workloads,鈥� said Gunawan Susanto, Country Manager, Indonesia, AWS. 鈥淭he collaboration among AWS, IBM, and 麻豆原创 illustrates the IBM Ecosystem at work to address the challenges on speed and efficiency facing our clients when migrating and modernizing their ERP system.鈥�

“IBM and 麻豆原创 have the deep experience and knowledge to help companies looking to advance their transformation journeys by leveraging a hybrid cloud approach, said Andrian Purnama, Managing Partner, IBM Consulting, Indonesia. 鈥淥ur work together with Holi Pharma will be the backbone that enables the company to scale their digital transformation and accelerate growth.”

About 麻豆原创
麻豆原创鈥檚 strategy is to help every business run as an intelligent, sustainable enterprise. As a market leader in enterprise application software, we help companies of all sizes and in all industries run at their best: 麻豆原创 customers generate 87% of total global commerce. Our machine learning, Internet of Things (IoT), and advanced analytics technologies help turn customers鈥� businesses into intelligent enterprises. 麻豆原创 helps give people and organizations deep business insight and fosters collaboration that helps them stay ahead of their competition. We simplify technology for companies so they can consume our software the way they want 鈥� without disruption. Our end-to-end suite of applications and services enables business and public customers across 25 industries globally to operate profitably, adapt continuously, and make a difference. With a global network of customers, partners, employees, and thought leaders, 麻豆原创 helps the world run better and improve people鈥檚 lives. For more information, visit www.sap.com.

About Holi Pharma
PT Holi Pharma is a pharmaceutical company located in Cimahi, West Java, Indonesia and has been established since 1968. At the end of 2021, PT Holi Pharma was acquired by PT Pyridam Farma Tbk.

PT Holi Pharma produces a wide range of medicines from various therapeutic areas in the form of syrups, tablets/caplets, capsules, semi-solid, and external liquid medicines. This company has more than 150 SKUs of products with a combination of generic and branded products that include drugs, antibiotics, vitamins, and supplements.

About IBM
Visit www.ibm.com for more information.

Holi Pharma Bertransformasi Digital untuk Mendorong Pertumbuhan dan Ekspansi bersama 麻豆原创, IBM dan AWS

JAKARTA 鈥� Salah satu perusahaan farmasi terbaik di Indonesia, PT Holi Pharma, mengumumkan kolaborasi bersama 麻豆原创 (NYSE: ) dan IBM dalam percepatan transformasi digital untuk tumbuh dan berkembang di negeri.

IBM Consulting telah membantu Holi Pharma yang sukses menyebarkan untuk memindahkan beban kerja dan proses ERP yang kritis bagi misi perusahaan ke cloud. Hal ini akan berdampak pada wawasan operasional yang lebih cepat bagi Holi Pharma, dengan harapan memberikan berpengaruh signifikan bagi efisiensi dan kapasitas produksi grup tersebut.

Didorong oleh aspirasi untuk menjadi aset nasional, langkah yang dilakukan oleh Holi Pharma sejalan dengan roadmap Indonesia 4.0 untuk menjadikan negara berpenduduk padat tersebut sebagai salah satu dari . Sektor farmasi merupakan salah satu dari tujuh sektor industri yang diidentifikasi oleh Kementerian Perindustrian Republik Indonesia sebagai pemain kunci dan kontributor keberhasilan ekonomi negara.

“Kami terkesan dengan migrasi sejumlah proses bisnis inti oleh IBM Consulting, yang selesai dalam waktu empat bulan,” kata Lioe Julius, Head of IT, Holi Pharma. “Sistem ERP yang handal dan tunggal, serta analitik generasi berikutnya di RISE dengan 麻豆原创, dikombinasikan dengan AWS, memungkinkan kami memperoleh wawasan dan laporan yang sesuai dengan kecepatan yang bisnis kami butuhkan saat ini, juga dalam merespon perubahan yang terjadi di pasar, serta membuat keputusan strategis dengan lebih cepat untuk mendukung pertumbuhan dan perluasan roadmap kami.”

Dengan bekerja bersama 麻豆原创, IBM dan AWS, Holi Pharma kini dapat mempercepat perjalanan transformasi 麻豆原创 S/4HANA dan membagikan data secara efisien di antara unit-unit bisnis guna menyediakan wawasan operasional yang tepat bagi pengambil keputusan. Hal ini juga mempercepat proses seperti penutupan akhir bulan dan perencanaan produksi, memungkinkan karyawan Holi Pharma untuk menghabiskan lebih banyak waktu pada proses analisis bernilai tambah. RISE dengan 麻豆原创 memungkinkan Holi Pharma untuk melakukan analisis profitabilitas yang lebih merinci pada tingkat segmen dan produk dengan menggunakan modul FI dan CO.

Dengan elastisitas komputasi berkinerja tinggi dan sistem penyimpanan, AWS memungkinkan 麻豆原创 dan IBM untuk menerapkan lanskap RISE dengan 麻豆原创 lebih cepat, sehingga mempersingkat timeline proyek secara signifikan bagi Holi Pharma.

“Memiliki data yang terintegrasi, akurat, dan real-time di perusahaan merupakan fondasi yang kuat bagi peningkatan kapasitas produksi dan inovasi grup Holi Pharma,” kata Andreas Diantoro, Managing Director, 麻豆原创 Indonesia. “Diaktifkan dengan RISE dengan 麻豆原创, gabungan keahlian dan pengalaman dari kemitraan yang diperluas dengan IBM dan AWS mendasari Holi Pharma untuk mempercepat transformasi bisnisnya dan meningkatkan posisi kepemimpinannya.”

“Kerja sama kami akan membantu klienmerampingkan dan memodernisasi beban kerja 麻豆原创 mereka,” kata Gunawan Susanto, Country Manager, Indonesia, AWS. “Kolaborasi antara AWS, IBM, dan 麻豆原创 mengilustrasikan ekosistem IBM pada pekerjaan dalam mengatasi tantangan mengenai kecepatan dan efisiensi yang dihadapi klien kami ketika bermigrasi dan memodernisasi sistem ERP mereka.”

IBM dan 麻豆原创 memiliki pengalaman dan pengetahuan yang mendalam untuk membantu perusahaan yang ingin memajukan perjalanan transformasi mereka dengan memanfaatkan pendekatan hybrid cloud, kata Andrian Purnama, Managing Partner, IBM Consulting, Indonesia. “Pekerjaan kami dengan Holi Pharma akan menjadi tulang punggung yang memungkinkan perusahaan untuk meningkatkan transformasi digital dan mempercepat pertumbuhan mereka.”

The post Holi Pharma Digitally Transforms to Drive Growth and Expansion with 麻豆原创, IBM and AWS appeared first on 麻豆原创 Southeast Asia News Center.