SINGAPORE,听29 July听2026 鈥�听Ahead听of its听flagship event鈥�,鈥赌�鈥�(NYSE: 麻豆原创) announced that听Singapore Management University (SMU), one of Asia鈥檚 leading universities, has modernized its enterprise operations听as part of its business transformation with听, a guided transformation journey听combining鈥痑鈥痵tandardized framework, an integrated toolchain, and expert guidance,听and听integrating听a听suite of 麻豆原创 solutions spanning finance, human resources, procurement.听听
As part of its SMU2030 Strategic Plan, which is anchored on a purposeful impact agenda to transform lives through education, research and partnerships, SMU embarked on a university-wide transformation to simplify workflows, unify data,听and听achieve听more seamless experiences for employees across administrative and academic functions.听听
听Working with 麻豆原创 and ABeam Consulting as its implementation partner, SMU adopted several 麻豆原创 solutions as part of its RISE with 麻豆原创 journey, including 麻豆原创 Cloud ERP, 麻豆原创 SuccessFactors, 麻豆原创 Ariba, 麻豆原创 Concur, 麻豆原创 BTP, 麻豆原创 Integration Suite, 麻豆原创 Application Studio, 麻豆原创 Cloud Identity Services and 麻豆原创 Cloud Identity Access Governance, 麻豆原创 Build Work Zone. The implementation helped to establish a connected, cloud-based digital foundation for SMU, one that aims for operational excellence today while positioning the university for future innovation.听
听Lau Kai Cheong, Chief Information Officer, SMU,听said: 鈥淪MU has always embraced innovation as a key enabler of excellence across our education, research, and administrative functions.听We focus on听building on what听is听already working well and taking it to the next level. By modernizing our core platforms, harmonizing processes, and creating a more connected data environment, we have enhanced operational efficiency, strengthened decision-making capabilities, and created a scalable foundation for future innovation. This transformation听helps听position听SMU听to support the evolving needs of our community and advance our SMU2030 vision鈥�.听
听Since its establishment in the year 2000, SMU has grown significantly in both scale and complexity, reflecting its enduring commitment to academic excellence and institutional advancement. SMU has long been well-integrated across its businesses and听platforms and听has听consistently听adopted听new technologies听to drive innovation across the university.听听
听To support its continued growth, the university built a broad operational foundation across finance, HR,听procurement听and travel management, each supported by听integrated cloud solutions听and听standardized听workflows听that align with听its evolving needs. The evolution to a new enterprise platform presented SMU with听a timely听and strategic opportunity to transform its corporate processes in tandem with the adoption of听new technologies,听supporting opportunities for automation and data-informed decision-making,听leveraging听consolidated听data and centralized platforms.听听
听At the center of this transformation is 麻豆原创 Cloud ERP, which serves as SMU鈥檚 modern ERP platform supporting finance, grants,听treasury听and reporting processes. The transformation also听supported听the university鈥檚 efforts听to standardize processes across HR,听finance听and听procurement,听while helping听reduce system complexity, strengthen governance, and improve visibility across the organization.听
听Beyond strengthening its digital core, SMU also transformed how employees interact with HR听and听procurement.听麻豆原创 SuccessFactors introduced mobile-enabled self-service capabilities听designed to streamline听access听to leave听management, HR听services听and routine听administrative听tasks through a single digital听platform.听The HR transformation was delivered in two distinct phases, with the first phase听establishing听core HR capabilities and foundational processes, followed by a second phase that听introduced听additional听functionalities to听support employee services and evolving organizational requirements.听麻豆原创 Ariba digitized supplier onboarding听and听procurement workflows,听supporting process standardization and visibility across procurement activities.听
听Together, these solutions have听help听provide capabilities for听workflow听automation, spend visibility, transaction processing,听aiming for consistent听employee experience. Integration across HR, finance,听and procurement has also created a shared operating model that supports SMU鈥檚 broader SMU2030 ambitions.听
听鈥淭he transformation has streamlined many of our day-to-day processes and improved the experience for employees across the university. By bringing together key operational functions on a connected platform, we have improved visibility, streamlined听approvals听and created a stronger foundation for collaboration and data-driven decision-making,鈥澨�Lau Kai Cheong, Chief Information Officer, SMU,听added.听
听Since going live听in听January听2026, SMU听has delivered strong, measurable improvements across employee experience, operational efficiency, and financial governance,听demonstrating听the impact of its transformation. Early results include 83% active 麻豆原创 SuccessFactors adoption and听nearly 3,900听workflows triggered, reflecting strong user engagement and streamlined processes.听听
听The university has also significantly increased efficiency in procurement and supplier management, with over 10,000 suppliers onboarded through self-service registration via 麻豆原创 Ariba and 4,700 purchase orders synchronized to date, delivering end-to-end procurement visibility from requisition to sourcing to invoicing through real-time Ariba-to-S/4HANA integration with sourcing and contracting processes. Supplier collaboration on 麻豆原创 Business Network has grown to exceed 2,000 onboarded suppliers, enhancing visibility across the source-to-pay process through compliant, system-driven workflows and a unified supplier portal.听听
听In finance operations,听claims听processed through听麻豆原创 Concur shortly after deployment have surpassed 3,600, alongside 3,700 payments processed and upwards of 500 accounts receivable collections recorded within the first month, with commitments made visible before liability, driving improved budget adherence, decreased exception rates, and stronger on-time supplier payment performance.听
听The transformation also听established听a foundation to support data management, reporting, compliance, auditability, and future digital initiatives.听
听Eileen Chua, Managing Director, 麻豆原创 Singapore,听said, 鈥淯niversities today are under increasing pressure to deliver more integrated campus experiences while听operating听with greater agility and accountability. By bringing together finance, HR, procurement and travel on 麻豆原创鈥檚 unified cloud platform, SMU has听established听a strong digital foundation听that supports听its SMU2030 ambitions听and ongoing transformation efforts.鈥�听
Thomas Mani Padiyara, Principal and Head of Enterprise Transformation, ABeam Consulting Singapore,听said, 鈥淲e are proud to partner with SMU on this significant transformation alongside 麻豆原创. By combining SMU鈥檚 SMU2030 ambitions with our experience in delivering large-scale enterprise transformations using 麻豆原创 solutions, we have established an integrated, cloud-based digital foundation that enhances operational efficiency, streamlines processes across finance, HR, procurement and travel, and supports the university鈥檚 long-term growth and innovation.鈥�听
