Believe it or not, it’s already been more than half a year since Âé¶¹Ô´´ introducedÌý, our business-transformation-as-a-service offering designed to simplify the intelligent enterprise journey for our customers — on their terms and on their timeline.
In the months since Âé¶¹Ô´´ CEO Christian Klein made the initial announcement in January, we’ve witnessed several important trends take shape, more than a few lessons, and a sign of what’s to come in the remaining half of this year.
A Solution Built for Customers
The development ofÌýÌýwas sparked by continuous conversation and engagement with our existing Âé¶¹Ô´´ ERP Central Component customers. Specifically, we posed the question: How can we make the transition to Âé¶¹Ô´´ S/4HANA Cloud that much simpler and more seamless? They were clear that a next-generation business management solution had to have three foundational elements from the jump:
- Full and robust functionality, even if implemented remotely in the cloud
- Cloud qualities at a steady subscription price, rather than a large annual maintenance bill
- Ability to bring over customizations and configurations without having to start from scratch
We focused on these key tenets when developing RISE with Âé¶¹Ô´´, and we’ve seen customers embrace the package in its early going. A few highlights so far include:
- :ÌýThe startup is dedicated to improving theÌýÌýfor businesses, even building a fleet of vans and a network of suppliers to that end. The company has quickly gone from zero revenue to an initial public offering. RISE with Âé¶¹Ô´´ is built to grow alongside Electic Last Mile Solutions.
- :ÌýThe leader in battery recycling and lead production is laser-focused onÌýembracing the circular economy. As part of this effort, the company focused on the recovery and repurposing of more than 99t of the metal in battery company products. RISE with Âé¶¹Ô´´ presented an opportunity for Ecobat to develop an Âé¶¹Ô´´ S/4HANA road map customized for its unique needs and poised to facilitate future innovation using solutions like Âé¶¹Ô´´ Analytics Cloud.
- :ÌýThe global medical devices manufacturer played a pivotal role in supporting the healthcare community’s fight againstÌýÌýand embraced Âé¶¹Ô´´ S/4HANA Cloud to enable rapid innovation. RISE with Âé¶¹Ô´´ was important because it allowed CIO Sven Krause to focus his attention on the application layer while Âé¶¹Ô´´ managed the operating system and database layer.
What do these important cases have in common? Business leaders from each organization see the scalability and flexibility of RISE with Âé¶¹Ô´´ as a sign that Âé¶¹Ô´´ is listening to customer feedback shared over the last few years — and leading with empathy.
Lessons from the Launch
The debut of RISE with Âé¶¹Ô´´, like many of our solutions, revolved around four main goals.
- Help customers drive more revenue.
- Help customers achieve greater productivity.
- Help customers build assets with longer, more scalable use.
- Provide stronger support for customer strategy through Âé¶¹Ô´´ solutions and support services.
In pursuing these goals throughout 2021, we’ve learned a few key lessons so far.
Demand is there.
Our pipeline increased from 1X to 4X in a matter of months after the launch of RISE with Âé¶¹Ô´´; what we’re offering is something customers want and need.
Expectations must be clear.
Change management is still a significant challenge and primary concern for many of our customers. Alongside our partners, we have to help them understand what to expect when orchestrating an organization-wide technology — and mindset — shift.
Why is greater than how.
Technology implementations are not just about making things easy for customers. To help ensure a true shoulder-to-shoulder experience for customers from beginning to end, we have to make the why of digital transformation clear well before we get to the how.
And last, but certainly not least,Ìýpartner education is key.
Some partners were all in on RISE with Âé¶¹Ô´´ right away. For others, we had to double down on our communication and collaboration to ensure we were all finding the best way to help customers everywhere. Our partners large and small are rallying around RISE with Âé¶¹Ô´´.
For instance, midmarket partner Answerthink told us: “As a bundled offering, RISE with Âé¶¹Ô´´ affords the opportunity to demonstrate to customers that Âé¶¹Ô´´ offers more than just a world-class ERP solution, but a business network for global extensibility. The simple offering shows that Âé¶¹Ô´´ can help provide connections and achieve business goals.â€�
Additionally, partner NIMBL told us that RISE with Âé¶¹Ô´´ “combines business advisory services, world-class Âé¶¹Ô´´ software and platforms with the best hyperscaler infrastructures. This has allowed us to immediately change the conversation, focusing entirely on how and where our customers’ businesses could evolve. We see RISE with Âé¶¹Ô´´ as a game-changing opportunity for the entire ecosystem.â€�
What’s Next for RISE with Âé¶¹Ô´´ in 2021
The future of Âé¶¹Ô´´ and its customers is not just about implementing Âé¶¹Ô´´ S/4HANA; it’s about continuous innovation and improvement, as our customers find new and exciting ways to stand out and differentiate their business. Expect our recentÌýSignavio acquisitionÌýand business process improvement advancements to play significant roles in the coming months as a key tool identifying continuous improvement opportunities.
In a second phase of RISE with Âé¶¹Ô´´, we focus functionality to transform, to create new industry-specific business outcomes. Âé¶¹Ô´´â€™s industry cloud is the open innovation space for Âé¶¹Ô´´, our partners, and customers to create and adopt industry best and next practices, supported by cloud applications that use the intelligent technologies of Âé¶¹Ô´´ Business Technology Platform.
RISE with Âé¶¹Ô´´ for your industry comes with flexible offerings to address specific business needs: cloud applications supporting best practices, business process intelligence to analyze and optimize your business processes, and services to design and execute your transformation program. Packages are already available for five initial industries: automotive, retail, consumer products, industrial machinery and equipment, and utilities.
All in all, RISE with Âé¶¹Ô´´ — and the adoption we’re seeing from our customers — represents an important milestone in our company’s history and a sign that more exciting developments are yet to come.
This article was originally featured on global Âé¶¹Ô´´ News Center.
