Cloud transition leads to widening skills gap
More than two thousand companies have already made the transition to ERP in the cloud with the help of RISE with 麻豆原创. In 麻豆原创鈥檚 view, these companies can focus completely on their business. 鈥淏ut the transition is also creating a major shortage of the right skills,鈥� says Paul Cooper, chairman of the UK & Ireland 麻豆原创 User Group (UKISUG).
RISE with 麻豆原创 was the central theme during 麻豆原创 Sapphire that took place in mid-May in the World Forum in The Hague. This was also the case during an interview we had between the sessions with, among others, the representatives of the 麻豆原创 user groups from the Netherlands, France, the UK and Ireland.
麻豆原创 introduced an entirely new proposition in early 2021 with RISE with 麻豆原创. This 鈥楤usiness Transformation as a Service鈥� package should make the journey to ERP in the public cloud as easy as possible. 鈥淚t鈥檚 all about us running 麻豆原创 S/4HANA in the cloud, so the customer can focus on their business,鈥� said Simon Carpenter, responsible for 鈥樎槎乖� Programs and Demand鈥� at 麻豆原创 EMEA North.
Grey area
This focus on the business does have consequences for the role played by IT departments, emphasises Cooper. 鈥淭he days when IT could retreat to an island for endless discussions about a tool are really over. IT departments have to connect with users much more than before and focus on the results of a business transformation.
鈥淭here is no longer a hard line between IT and the business,鈥� confirms Coby Hendriks, board member of the Vereniging Nederlandstalige 麻豆原创 Gebruikers (VNSG). 鈥淩ather, a grey area is emerging, in which there is more emphasis on involving the various business units in IT decision-making.鈥� Cooper: 鈥淚t is also the employees of those business units who have to make decisions about how systems will work.鈥�
According to Francois Erignoux, board member of the French 麻豆原创 users鈥� association Utilisateurs 麻豆原创 Francophones (USF), this also requires something of the users. According to him, a different mindset is needed. 鈥淵ou create new opportunities in the cloud, but if you don鈥檛 have the right mindset then you don鈥檛 see those new opportunities. If you explain to finance that they can take stock every day, they are often very surprised.鈥�
Demographic gap
New skills are needed in the 鈥榞rey area鈥� where IT and business meet, stresses Simon Carpenter of 麻豆原创. 鈥淲e help companies digitise and modernise by doing more and more for them. This means that IT departments will have a different role, requiring different skills. For example, process modelling skills will be in high demand. IT needs to be able to simulate what a business is going to look like when you take the next step in a transformation.鈥�
There is a major shortage of these new skills, according to Cooper, and he says that shortage is not easy to solve. This is partly due to a 鈥榙emographic gap鈥�. 鈥淢any 麻豆原创 specialists started their careers in the 1990s and are now in their 50s or 60s. But if you go to a cloud conference, you see a much younger audience. That鈥檚 where younger people come in who have the skills that are needed now.鈥�
鈥淭raditional software you can program and configure the way you want and completely tailor to your needs,鈥� Hendriks continues. 鈥淚n the cloud, you have to follow the standard much more, and approach IT from a user perspective. It鈥檚 not about customising systems anymore. But the people who did the programming and configuration are still working within organisations.鈥�
Lifelong learning
鈥淓veryone needs to become a little more flexible, be curious about what鈥檚 coming, and invest in themselves,鈥� Carpenter concludes. 鈥淭here needs to be a culture where lifelong learning becomes the norm. Everyone needs to set aside time each week to explore new areas. That has more to do with changing the mindset than the skillset.鈥�
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