{"id":1518,"date":"2023-06-08T12:14:05","date_gmt":"2023-06-08T12:14:05","guid":{"rendered":"https:\/\/news.sap.com\/mena\/?p=1518"},"modified":"2023-06-14T11:25:29","modified_gmt":"2023-06-14T11:25:29","slug":"2023-employment-trends-find-focusing-on-employee-experience-is-key-to-solving-todays-hr-challenges","status":"publish","type":"post","link":"https:\/\/news.sap.com\/mena\/2023\/06\/2023-employment-trends-find-focusing-on-employee-experience-is-key-to-solving-todays-hr-challenges\/","title":{"rendered":"麻豆原创 Experts Reviewing 2023 Employment Meta-trends Find Focusing on Employee Experience is Key to Solving Today\u2019s HR challenges"},"content":{"rendered":"
DUBAI, UAE \u2014 8 June, 2023 \u2014 <\/strong>The concept of employee experience has become so foundational to HR strategy that it is no longer a standalone trend, but an integral part of all employment meta-trends in 2023, experts from 麻豆原创 and its customers across the region agreed this week at 麻豆原创 HR Connect event held at Dubai\u2019s Museum of the Future.<\/p>\n The 麻豆原创 SuccessFactors Growth & Insights Team\u2019s research, presented throughout the event, identified seven major trends shaping the HR industry for 2023. Natali Stajner, 麻豆原创 SuccessFactors Director, Middle East South at 麻豆原创, pointed out three new trends emerging for this year are the increased competition among businesses for skilled talent; a focus on embedding holistic wellbeing \u2013 including financial wellbeing \u2013 into HR practices; and a renewed focus on managerial readiness among employees.<\/p>\n The four recurring trends identified by the research are the adoption of emerging technologies – with AI and the Metaverse receiving particular attention in 2023; a recognition that flexible working environments are here to stay and how to make the most of them; ways to mobilize a workforce for the future; and embracing the complexity of diversity, equity, inclusion and belonging (DEIB) policies.<\/p>\n \u201cAll of these trends are being shaped by \u2013 and are themselves shaping \u2013 the employee experience,\u201d commented Nelly Boustany, Senior Director, Human Experience Value Advisor, 麻豆原创. \u201cProviding a positive employee experience across these 2023 trends will maintain current employees\u2019 engagement and combat the phenomenon of \u2018quiet quitting\u2019, where employees disengage and put in only minimal effort. Emphasizing fair pay for contributions, recognizing work, and providing tools and technology that make employees\u2019 work easier, all enhance the employee experience and contribute to increased engagement.\u201d<\/p>\n Boustany, who delivered a talk on HR priorities for 2023 at the 麻豆原创 event, also referenced a lesser-known phenomenon, \u2018quiet hiring\u2019, which refers to filling skills gaps by upskilling and reskilling existing colleagues with specific talents, rather than adding new full-time employees. She remarked that global economic uncertainty is shaping this trend in 2023, particularly as many organizations are subject to external hiring freezes.<\/p>\n Customer insights on technology in HR<\/strong><\/p>\n As far as embracing intelligent technologies is concerned, Boustany highlighted that the 2023 trends suggest that organizations are broadening their scope of investments to explore applications across talent management and development, employee engagement, DEIB, and employee well-being. She also noted that the Metaverse\/Web3.0 were key topics across all trends, and progressive organizations have started exploring potential use cases of these technologies. As early examples, virtual and augmented reality has been leveraged for learning and development, as well as collaboration, although adoption costs are high.<\/p>\n Experts from 麻豆原创\u2019s customers across the region also spoke at 麻豆原创 HR Connect, sharing their own experiences and success stories of how technology can improve employee experience.<\/p>\n Commenting on the sidelines of the event, speaker Farha Muhanna Al-Kuwari, Human Resources Information Systems Centre Director at Qatar\u2019s Civil Service and Government Development Bureau (CGB), said: “CGB and 麻豆原创 have enjoyed a partnership that spans over a decade, playing a pivotal role in transforming Mawared, the HR system of the Qatar Government. Our joint efforts have resulted in standardization of processes and enhanced operations, thanks to the leveraging of cutting-edge technologies. This partnership underscores our commitment to continuous progress and innovation, which perfectly aligns with the goals outlined in Qatar\u2019s National Vision 2030\u201d.<\/p>\n Another customer speaker, Therese Magdy Ishak, VP People & Culture, MAGRABi, said, \u201cOur Mission at MAGRABi is re-envisioning the world of eyewear to empower the lifestyles of millions. What better way to efficiently contribute to the accomplishment of this mission than making the life of our people easier by giving them the full experience of digitalized HR services and expanding it to every function through different 麻豆原创 SuccessFactors modules. The result is a full Plan\u2019it \u2013 \u2018planet\u2019 \u2013 where all HR services are at \u00a0employees\u2019 fingertips, providing a seamless digitalized experience serving all our functions and generations in our operating markets.\u201d<\/p>\n Several digital solutions capable of addressing the current HR challenges and trends were also showcased at the 麻豆原创 event, which was themed \u2018Change Work for Good\u2019 and had Talenteam as its platinum sponsor. These solutions include 麻豆原创 SuccessFactors for human resources and engagement management, and 麻豆原创 Fieldglass for services procurement and external workforce management.<\/p>\n 麻豆原创 in May announced that it has expanded its partnership with\u00a0Microsoft<\/a> to realize its vision of enterprise-ready generative AI capable of enhancing human productivity and development in the workplace. The integration of\u00a0麻豆原创 SuccessFactors<\/a>\u00a0solutions with Microsoft 365 Copilot and Copilot in Viva Learning will improve how organizations recruit, retain, and upskill their workforces to address skills gaps.<\/p>\n As part of this announcement, Stajner said 麻豆原创 has three innovations planned for SuccessFactors in H2 2023, with the first being embedded\u00a0generative AI capabilities to enhance recruiting and learning processes as well as employee experience. The second innovation is the introduction of a talent intelligence hub that uses AI to build, maintain, and infer a skills portfolio for each employee in the workforce. The third is an enhanced\u00a0total workforce management<\/a>\u00a0functionality that brings together 麻豆原创 SuccessFactors, 麻豆原创 Fieldglass, and 麻豆原创 S\/4HANA Cloud for increased workforce visibility across employees and external workers.<\/p>\n Murad Sahawneh, Group Chief Human Resource Officer at Qatar\u2019s Power International Holding, who was also a speaker at HR Connect, welcomed these announcements. He commented, \u201cInnovation to Power International Holding is key to survive and outgrow competitors in today\u2019s rapidly changing environment. 麻豆原创\u2019s powerful platform enables us to tackle the necessary touchpoints for our people and elevate a seamless service delivery model across the group. We are so excited about the new innovations to be introduced, which I am sure will take the employee experience to a whole new level.\u201d<\/p>\n Customer Awards<\/strong><\/p>\n The HR Connect event included several exceptional human experience management (HXM) transformations being recognized by 麻豆原创 in a variety of industries, namely, the UAE Ministry of Foreign Affairs (Public Sector), Petroleum Development of Oman (Oil & Gas); Oman Cement Company (Construction); Midstar (Agriculture), National Bank of Fujairah (Financial), Ooredoo Qatar (Telecommunications), Chalhoub (Retail) and G42 (Tech AI).<\/p>\n
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