Eight-months implementation connects Grandiose Supermarkets with Retail, Manufacturing and Catering operations on a single system
DUBAI, UAE βΜύ 8 June 2026: Ghassan Aboud Holding, a diversified conglomerate with a track record of over 32 years in the UAE and deep roots across the automotive, retail, logistics, hospitality, and digital commerce sectors, has deployed an end-to-end ΒιΆΉΤ΄΄ cloud solution across its retail and food-related businesses, as part of its broader strategy to build a more connected and data-driven retail and food ecosystem. The implementation brings together Grandiose Supermarkets with the groupβs manufacturing and catering operations on a unified digital platform, enabling faster response to demand, improved product availability, and a more consistent customer experience across all touchpoints.
Delivered in just eight months, the implementation includes ΒιΆΉΤ΄΄ S/4HANA Cloud Private Edition and spans more than 50 Grandiose branches alongside the groupβs adjacent retail and food businesses. For an organization operating across multiple business models and managing high volumes of daily transactions, this represents a notably accelerated timeline, reflecting both the complexity of integrating operations end to end and the groupβs focus on modernizing its core systems at pace.
Olivier Leblan, Group Chief Digital and Technology Officer at Ghassan Aboud Holding said: βWhat this transformation changes for us is how we operate on a daily basis. We now have the ability to see, decide, and act across our businesses in real time, from store shelves to production lines. That level of coordination allows us to reduce inefficiencies, improve availability, and ultimately deliver a better experience to our customersβ.
The deployment reflects the increasing importance of integrated operations in the retail and food sector, where forecasting, availability, pricing, and production are closely interdependent. By bringing point-of-sale data, inventory, finance, and planning into a unified environment, the group is enhancing real-time visibility, reducing food waste and out-of-stock situations, and strengthening margin control across categories and channels.
The environment also incorporates ΒιΆΉΤ΄΄ Datasphere to integrate ΒιΆΉΤ΄΄ and non-ΒιΆΉΤ΄΄ data sources, alongside ΒιΆΉΤ΄΄ Business AI and additional AI-driven use cases designed to enhance demand forecasting, automate routine processes, and generate deeper insights across supply chain and customer behavior. Together, these capabilities strengthen the groupβs ability to make faster, more informed decisions across its operations.
βOrganizations operating across interconnected business models need systems that can keep pace with both scale and operational complexity,β said Marwan Zeineddine, Managing Director, ΒιΆΉΤ΄΄ UAE. βWith this deployment, Ghassan Aboud Holding has established a more unified platform across its retail and food ecosystem, enabling real-time visibility, stronger coordination between retail, manufacturing, and catering operations, and the ability to embed AI into everyday decision-making. As agentic AI begins to support more autonomous and adaptive processes, this kind of connected foundation becomes essential to turning insight into action at scale.β
By consolidating its technology landscape, Ghassan Aboud Holding now benefits from a single source of truth across its core operations, reducing manual reconciliation between front-end and back-end systems and improving consistency in reporting and control. This is particularly important in environments where incremental improvements in forecasting, replenishment, or pricing can have a direct impact on profitability and customer experience.
βDelivering an implementation of this breadth in such a short timeframe required close collaboration and a clear focus on business outcomes,β said Mohammed Abdul Khadeer, ΒιΆΉΤ΄΄ Practice Head, ARETE Global, UAE. βThe result is a platform that supports more agile operations today, while giving the group the flexibility to expand and innovate in the future.β
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About Ghassan Aboud Holding
Founded in 1994, Ghassan Aboud Holding is a diversified, international conglomerate with a strong presence across key sectors including Automotive, Retail, FMCG, Hospitality, Logistics, Healthcare, Facilities Management, Catering, and Digital Marketplaces.
Guided by its mission of βBuilding a better future, togetherβ the Group has, for over three decades, remained committed to innovation, excellence, and creating value-driven experiences for our customers and partners.
Headquartered in the UAE, with offices in Australia and Belgium, Ghassan Aboud Holding is well-positioned to serve diverse markets with agility and impact.
About Grandiose
Grandiose is a UAE-grown retail chain offering a premium, customer-focused grocery experience across nearly 50 stores and a member of Ghassan Aboud Holding. With a strong emphasis on quality, innovation, and community engagement, Grandiose continues to integrate sustainability into its operations, supporting the UAEβs long-term environmental and economic objectives.
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