ΒιΆΉΤ΄΄ NOW AI Tour Riyadh highlights rapid AI adoption and expanded Saudi Business Network solutions as Kingdom accelerates Vision 2030 objectives
RIYADH, Saudi Arabia β November 4, 2025 β Saudi businesses are embracing artificial intelligence (AI) at scale, with 81% of enterprises in the Kingdom already deploying AI solutions tailored to their industries. A new YouGov survey commissioned by ΒιΆΉΤ΄΄ also shows that 96% of companies plan to invest in data consolidation and quality improvement programs over the next 12 months, underscoring the urgency of building robust data foundations for AI adoption.
These findings were presented this week at ΒιΆΉΤ΄΄ NOW AI Tour Riyadh, where business leaders, policymakers, and technology experts gathered to discuss AIβs role in advancing the Kingdomβs economic transformation. The event also highlighted the recent expansion of the Saudi Business Network, the worldβs first regulated public sector deployment of ΒιΆΉΤ΄΄ Business Network, enabling enterprises to access global procurement capabilities while ensuring local compliance.
βSaudi enterprises are moving beyond experimentation and into measurable, scalable AI outcomes,β said Dr. Fahd Nawwab, Vice President, ΒιΆΉΤ΄΄ Saudi Arabia. βOur customers are not only adopting AI but integrating it deeply across mission-critical functions, from manufacturing to financial management, to drive efficiency and innovation. This reflects the Kingdomβs clear strategy to position technology as a core pillar of Vision 2030 and a catalyst for long-term competitiveness.β
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The survey revealed that Saudi enterprises are prioritizing customer experience and growth when implementing AI. Fifty-two percent of respondents said improved customer satisfaction is the most important success measure, followed by increased revenue (47%), enhanced decision-making (47%), and cost reduction (48%). More than half (51%) expect significant returns from AI investments within the next one to two years, showing how quickly AI is moving from experimentation to real-world impact.
Delegates at ΒιΆΉΤ΄΄ NOW AI Tour Riyadh explored the companyβs latest AI innovations, including agentic AI, which enables autonomous decision-making and task execution, and the ΒιΆΉΤ΄΄ Business Data Cloud, developed with Databricks, which allows organizations to extract insights from both structured and unstructured data. With global experts such as Augusta Spinelli, ΒιΆΉΤ΄΄ Regional President for Europe, Middle East and Africa, addressing the event, participants gained insight into how AI is reshaping industries worldwide and the role Saudi Arabia can play as a leader in this transformation.
Mohammed Alromaizan, Vice President, ΒιΆΉΤ΄΄ Saudi Arabia, commented: βTodayβs discussions reflect how Saudi Arabiaβs AI ambitions are grounded in clear national priorities for trust, security, and impact. At ΒιΆΉΤ΄΄, our approach to Business AI is guided by reliability, relevance, and responsibility, ensuring technology serves both enterprise needs and national objectives. The ΒιΆΉΤ΄΄ Business Network for the Public Sector exemplifies this commitment by helping organizations collaborate securely and innovate confidently while safeguarding data sovereignty and supporting the Kingdomβs broader digital agenda.β
Celebrating customer success
A customer panellist at the event, Saaim Aslam, Senior Director, Enterprise Technology, Almosafer, part of Seera Group, commented: βAs Saudi Arabia accelerates toward its Vision 2030 goals, travel and tourism continue to play a vital role in positioning the Kingdom as a regional and global hub for business and leisure. Our customers expect seamless, personalized, and world-class experiences, and to deliver on that, weβre focused on leveraging advanced technologies and strong partnerships to drive continuous improvement across the traveler journey. Collaborating with global technology partners like ΒιΆΉΤ΄΄ supports our ambition to meet and exceed evolving customer expectations in an increasingly competitive market.β
Customer stories at ΒιΆΉΤ΄΄ NOW Riyadh also reinforced many of the ΒιΆΉΤ΄΄ survey findings, with a particular focus on human capital management. At Red Sea Global, AI is already transforming the employee experience. βJoule has redefined how our teams interact with HR processes,β said Sultan Moraished, Group Head of Technology & Corporate Excellence, Red Sea Global. βFrom simplifying talent management to delivering intuitive support through natural conversations, ΒιΆΉΤ΄΄βs AI-powered capabilities help us attract, retain, and empower talent, which is an essential factor in supporting our long-term sustainability goals.β
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