Sharjah Electricity, Water and Gas Authority and 麻豆原创 embark on innovative roadmap and comprehensive digital transformation strategy
DUBAI, UAE 鈥� 23 November, 2023 鈥� Sharjah Electricity, Water and Gas Authority (SEWA) has announced its successful digital transformation powered by global technology company . By implementing a comprehensive portfolio of 麻豆原创 solutions including enterprise resource planning (ERP), HR management and industry-specific applications, SEWA will automate business processes, increase efficiencies and visibility over all areas of operations, and enhance services to employees, customers and partners.
Among the solutions that have been deployed are 麻豆原创 S/4HANA, an ERP solution, industry-specific modules such as IS Utilities, 麻豆原创 Asset Manager, 麻豆原创 Business Technology Platform, and for human resource management, 麻豆原创 SuccessFactors. As the first utilities organization in the UAE running live on 麻豆原创 S/4HANA, the implementation was exceptionally accelerated. In line with this, SEWA 鈥� supported by 麻豆原创 Services 鈥撀� achieved the fastest implementation of the 麻豆原创 Model Company for Utilities throughout the Middle East and Africa. The project also aligns SEWA with UAE government鈥檚 digitalization strategy and includes integration with government entities such as Digital Sharjah.
H.E. Abdullah Abdul Rahman Muhammad Obaid Al Shamsi, Director-General of SEWA, commented, 鈥淭he digital transformation is in line with SEWA鈥檚 motto of being 鈥榬eliable, efficient and sustainable鈥� in all our actions. Leveraging 麻豆原创鈥檚 advanced technologies and global best industry practices, this transformation ensures we continue to enhance our services, increase efficiency, and attain the highest possible quality and safety standards. The benefits of real-time reporting, reduced month-end closing time, and automating processes to ensure bill accuracy and provide a seamless mobile experience, including app-based meter reading, will benefit our customers directly. Automation will also enable our employees to focus on their core functions, while the deployment of 麻豆原创 SuccessFactors aims to enhance our employee experience and development, ensuring we have an engaged and motivated team.鈥�
SEWA selected 麻豆原创 Services to implement the solutions due to its deep expertise in the utilities sector as well as its focus on embedding sustainability metrics in its solutions. Executives from SEWA and 麻豆原创 announced the successful deployment during this week鈥檚 WETEX event, the region鈥檚 largest sustainability and clean energy technology exhibition.
Sergio Maccotta, Senior Vice President 麻豆原创 Middle East and Africa 鈥� South, commented, 鈥溌槎乖� worked very closely with the SEWA team to create an innovative roadmap and transformation strategy, which will realize immediate benefits by delivering a smarter experience for customers and employees. 聽With this digital transformation, SEWA has positioned itself for success in an increasingly data-driven and customer-centric world, in alignment with the UAE鈥檚 digital transformation goals.鈥�
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