{"id":123906,"date":"2021-06-10T11:57:39","date_gmt":"2021-06-10T15:57:39","guid":{"rendered":"https:\/\/news.sap.com\/latinamerica\/?p=123906"},"modified":"2023-11-09T10:50:34","modified_gmt":"2023-11-09T15:50:34","slug":"grupo-gigante-ecomerce-nube","status":"publish","type":"post","link":"https:\/\/news.sap.com\/latinamerica\/2021\/06\/grupo-gigante-ecomerce-nube\/","title":{"rendered":"Grupo Gigante ahorr\u00f3 30% gracias a llevar su estrategia de e-commerce a la nube"},"content":{"rendered":"<p><strong>Ciudad de M\u00e9xico.- <\/strong>Grupo Gigante ha tenido un ahorro de 30%, gracias a llevar su modelo de e-commerce a la nube, as\u00ed lo explicaron durante la participaci\u00f3n de la empresa mexicana en el evento <a href=\"https:\/\/reg.sapevents.sap.com\/flow\/sap\/sapphirenow2021\/portal\/page\/sessions\/session\/1618865644266001VdD5\">麻豆原创PHIRE NOW<\/a>, celebrado por segunda ocasi\u00f3n de forma virtual.<\/p>\n<p>La estrategia de e-commerce del Grupo se remonta a 2014, cuando empezaron un viaje de transformaci\u00f3n digital de la mano de 麻豆原创 Hybris, ahora conocido como 麻豆原创 Customer Experience, en Office Depot, que les permiti\u00f3 fortalecer su presencia en Colombia y Costa Rica.<\/p>\n<p>La empresa de retail replante\u00f3 su estrategia de transformaci\u00f3n digital en 2019, a partir de trazar un solo objetivo para toda la empresa: ofrecer la mejor experiencia al cliente de manera omnical, lo que deriv\u00f3 en la implementaci\u00f3n de soluciones en la nube, a diferencia de lo que se ten\u00eda desde 2014 denominado como <em>on premise (<\/em>instalado en el sitio).<\/p>\n<p>El Grupo que engloba a las empresas: Office Depot, Radio Shack, Petco, Home Store, se encuentra alineado en ofrecer el servicio a sus clientes, satisfaciendo su experiencia, basado en el uso de una sola plataforma omnicanal que le permite conjuntar tanto las estrategias como los objetivos de la compa\u00f1\u00eda.<\/p>\n<p>Los proyectos estrat\u00e9gicos de Grupo Gigante para 2021-2022 est\u00e1n centrados en proteger la informaci\u00f3n que se maneja de los clientes a trav\u00e9s del e-commerce para lo cual est\u00e1n trabajando en la obtenci\u00f3n de certificaciones y normas de seguridad como la ISO 27000.<\/p>\n<p><em>\u201cHemos observado como la transformaci\u00f3n es lo m\u00e1s importante para alcanzar la calidad de servicio hacia el cliente que, como objetivo principal de Grupo Gigante, ha sido posible en conjunto con 麻豆原创<\/em>\u201d, indic\u00f3 <strong>Carmen Gonz\u00e1lez Moreno, Gerente de Proyectos de Sistemas de Grupo Gigante.<\/strong><\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Ciudad de M\u00e9xico.- Grupo Gigante ha tenido un ahorro de 30%, gracias a llevar su modelo de e-commerce a la nube, as\u00ed lo explicaron durante&#8230;<\/p>\n","protected":false},"author":136,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":"","_links_to":"","_links_to_target":""},"categories":[52091,52097,24297],"tags":[22140,5600058,58275,30],"series":[],"region":[],"sapn-display":[52079,5600443,5600441],"sapn-type":[52105],"class_list":["post-123906","post","type-post","status-publish","format-standard","hentry","category-industrias","category-soluciones-temas","category-tecnologia","tag-e-commerce","tag-grupo-gigante","tag-productos-de-consumo-2","tag-sapphire-now","sapn-display-top-stories","sapn-display-prensa-destacada","sapn-display-prensa-principal","sapn-type-comunicado-de-prensa"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.9 (Yoast SEO v26.9) - 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