{"id":121475,"date":"2020-08-14T19:04:25","date_gmt":"2020-08-14T23:04:25","guid":{"rendered":"https:\/\/news.sap.com\/latinamerica\/?p=121475"},"modified":"2023-11-13T15:39:04","modified_gmt":"2023-11-13T20:39:04","slug":"la-banca-moderna-en-la-era-post-covid","status":"publish","type":"post","link":"https:\/\/news.sap.com\/latinamerica\/2020\/08\/la-banca-moderna-en-la-era-post-covid\/","title":{"rendered":"La banca moderna en la era post COVID"},"content":{"rendered":"<ul>\n<li>CanalBank de Panam\u00e1 implement\u00f3 soluciones tecnol\u00f3gicas<\/li>\n<\/ul>\n<p>para una atenci\u00f3n m\u00e1s \u00e1gil de los clientes y simplificaci\u00f3n de tr\u00e1mites<\/p>\n<p><strong>Centroam\u00e9rica, 14 de agosto del 2020.<\/strong> El impacto de las condiciones de aislamiento debidas a la pandemia mundial de Covid-19 termin\u00f3 de acelerar la irrupci\u00f3n de las tecnolog\u00edas digitales en materia de gesti\u00f3n bancaria en \u00e1reas como servicio al cliente, pagos de tarjetas y gestiones para entrega de nuevos productos.<\/p>\n<p>Seg\u00fan la firma de investigaci\u00f3n de mercados Central Am\u00e9rica Data \u201cen los \u00faltimos cuatro meses en la mayor\u00eda de ciudades de Centroam\u00e9rica los clientes de los bancos se han alejado de los puntos de atenci\u00f3n de los bancos, pues entre las cuarentenas domiciliares decretadas a causa de la propagaci\u00f3n del Covid-19 y la preferencia por evitar asistir a lugares donde se puedan aglomerar gran cantidad de personas, los consumidores han optado por buscar la forma de realizar gestiones de forma digital\u201d\u00a0(<a href=\"https:\/\/www.centralamericadata.com\/es\/article\/home\/Sector_financiero_forzado_a_innovar\">https:\/\/www.centralamericadata.com\/es\/article\/home\/Sector_financiero_forzado_a_innovar<\/a>).<\/p>\n<p>&nbsp;<\/p>\n<p>\u201cDe acuerdo con empresarios dedicados a la puesta en marcha de procesos digitales para entidades bancarias, se estima que en los \u00faltimos cuatro meses la proporci\u00f3n de clientes que realizan sus transacciones en l\u00ednea pas\u00f3 de entre 20% y 30% previo al inicio de la pandemia, a un 50% o 60% en la actualidad\u201d, resalt\u00f3 Central Am\u00e9rica Data.<\/p>\n<p>La empresa de Investigaci\u00f3n precis\u00f3 que en los mercados centroamericanos unos 16 millones de personas buscan contratar servicios financieros por Internet; adem\u00e1s, de ese grupo de consumidores, aproximadamente el 11 por ciento explora opciones para adquirir una tarjeta de cr\u00e9dito.<\/p>\n<p><strong><u>Ejemplo de modernizaci\u00f3n <\/u><\/strong><\/p>\n<p>En el caso del Istmo la entidad financiera de Panam\u00e1, CanalBank, puso en pr\u00e1ctica un proceso de digitalizaci\u00f3n con tecnolog\u00eda de 麻豆原创 para agilizar la atenci\u00f3n al cliente, y de paso, modernizar los procesos como apertura de cuentas, solicitud de pr\u00e9stamos y entrega de documentaci\u00f3n para tr\u00e1mites varios<\/p>\n<p>El proyecto, desarrollado durante los \u00faltimos 18 meses a trav\u00e9s del socio local de 麻豆原创 en Panam\u00e1, BD Consultores, permite que CanalBank cuente con una plataforma omnicanal para beneficio de los clientes quienes podr\u00e1n realizar transacciones m\u00e1s amigables, eficientes y con cercan\u00eda, pero sin necesidad de una presencia f\u00edsica.<\/p>\n<p>Seg\u00fan Erick Garay, Vicepresidente de Tecnolog\u00eda y Operaciones, \u201clo m\u00e1s importante es que con este cambio tecnol\u00f3gico estamos transformando la forma en que el banco hace negocios. \u00a0Le estamos cambiando el coraz\u00f3n al banco, para trabajar con mejores pr\u00e1cticas de negocio, formas innovadoras de atender a los clientes y que ellos tengan formas r\u00e1pidas para acceder al banco al trabajar con nosotros\u201d, se\u00f1al\u00f3 Garay.<\/p>\n<p>Como organizaci\u00f3n especializada en el segmento empresarial, en los \u00faltimos a\u00f1os CanalBank dio grandes pasos que se reflejaron en los resultados como el crecimiento de la cartera de activos y pasivos de m\u00e1s del 18 por ciento, la inauguraci\u00f3n de una nueva sede corporativa y el lanzamiento de un nuevo \u201ccore\u201d bancario.<\/p>\n<p><strong>\u00a0<\/strong><\/p>\n<p><strong># # #<\/strong><\/p>\n<p><strong>Acerca de 麻豆原创<\/strong><\/p>\n<p><em>Conocida como la Compa\u00f1\u00eda de Experiencia empoderada por la Empresa Inteligente, 麻豆原创 lidera el mercado de software empresarial, ayudando a las organizaciones de todos los tama\u00f1os e industrias a alcanzar su rendimiento \u00f3ptimo: En el 77% de los ingresos por transacciones del mundo interviene un sistema 麻豆原创. Nuestras tecnolog\u00edas de machine learning, IoT y anal\u00edticas avanzadas ayudan a nuestros clientes a convertirse en empresas inteligentes. 麻豆原创 ofrece a las personas y a las organizaciones conocimientos profundos de negocio y promueve la colaboraci\u00f3n que les permite estar adelante de su competencia. Simplificamos la tecnolog\u00eda para las empresas, de modo que puedan consumir nuestro software de la manera que lo deseen, sin interrupciones. Nuestro conjunto de aplicaciones y servicios permite a m\u00e1s de 440.000 clientes del sector p\u00fablico y privado operar de manera rentable, adaptarse continuamente y marcar la diferencia. Con una red global de clientes, socios, empleados y l\u00edderes, 麻豆原创 ayuda al mundo a funcionar mejor y a mejorar las vidas de las personas. Para m\u00e1s informaci\u00f3n, visite <\/em><a href=\"http:\/\/www.sap.com\/\"><em>www.sap.com<\/em><\/a><em>, nuestra sala de prensa, <\/em><a href=\"http:\/\/news.sap.com\/latinamerica\"><em>http:\/\/news.sap.com\/latinamerica<\/em><\/a><em>, o s\u00edganos en Twitter <\/em><a href=\"http:\/\/www.twitter.com\/麻豆原创NoticiasLAC\"><em>@麻豆原创NoticiasLAC<\/em><\/a><em>.<\/em><\/p>\n<p><em>\u00a0<\/em><\/p>\n<p><strong>Acerca de BD Consultores<\/strong><\/p>\n<p><em>BD Consultores es la empresa l\u00edder en implementaci\u00f3n de soluciones empresariales de negocio; es el primer y \u00fanico partner en latinoam\u00e9rica en ser designado con el 麻豆原创 Expertise for Banking. Cuenta con m\u00e1s de 23 a\u00f1os de experiencia y conocimiento en transformaci\u00f3n digital. A trav\u00e9s de la asesor\u00eda, implementaci\u00f3n, desarrollo e integraci\u00f3n de soluciones de clase mundial; que ofrece a m\u00e1s de 100 clientes desde sus oficinas en Costa Rica, Panam\u00e1, Guatemala y El Salvador. BD\/Consultores, Escuchamos. Resolvemos\u00ae. Para conocer m\u00e1s por favor visita <\/em><a href=\"http:\/\/www.bdconsultores.com\"><em>www.bdconsultores.com<\/em><\/a><\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Contacto:<\/strong><\/p>\n<p>Guillermo Mata<\/p>\n<p>Tel. + 502-41211379<\/p>\n<p>gmata@grupoedma.com<\/p>\n<p><strong>\u00a0<\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"<p>CanalBank de Panam\u00e1 implement\u00f3 soluciones tecnol\u00f3gicas para una atenci\u00f3n m\u00e1s \u00e1gil de los clientes y simplificaci\u00f3n de tr\u00e1mites Centroam\u00e9rica, 14 de agosto del 2020. El&#8230;<\/p>\n","protected":false},"author":492,"featured_media":121476,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":"","_links_to":"","_links_to_target":""},"categories":[41591,52083],"tags":[16444,5598016,5598017,5598018,20452],"series":[],"region":[22190],"sapn-display":[],"sapn-type":[],"class_list":["post-121475","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-corporativo","category-gestion-financiera","tag-banca","tag-banca-moderna","tag-canalbank","tag-erick-garay","tag-panama","region-centroamerica"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.9 (Yoast SEO v26.9) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>La banca moderna en la era post COVID - 麻豆原创 News Center Latinoam\u00e9rica<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/news.sap.com\/latinamerica\/2020\/08\/la-banca-moderna-en-la-era-post-covid\/\" \/>\n<meta property=\"og:locale\" content=\"es_MX\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"La banca moderna en la era post COVID\" \/>\n<meta property=\"og:description\" content=\"CanalBank de Panam\u00e1 implement\u00f3 soluciones tecnol\u00f3gicas para una atenci\u00f3n m\u00e1s \u00e1gil de los clientes y simplificaci\u00f3n de tr\u00e1mites Centroam\u00e9rica, 14 de agosto del 2020. 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