{"id":2841,"date":"2022-08-02T04:50:59","date_gmt":"2022-08-02T04:50:59","guid":{"rendered":"https:\/\/news.sap.com\/korea\/?p=2841"},"modified":"2026-02-06T00:36:53","modified_gmt":"2026-02-06T00:36:53","slug":"%eb%94%9c%eb%a6%ac%eb%b2%84%eb%a6%ac%ed%9e%88%ec%96%b4%eb%a1%9c-%ed%95%98%ec%9d%b4%ed%85%8c%ed%81%ac%eb%a1%9c-%ea%b3%a0%ea%b0%9d-%eb%8b%88%ec%a6%88-%ed%8c%8c%ec%95%85-%ea%b0%95%ed%99%94","status":"publish","type":"post","link":"https:\/\/news.sap.com\/korea\/2022\/08\/%eb%94%9c%eb%a6%ac%eb%b2%84%eb%a6%ac%ed%9e%88%ec%96%b4%eb%a1%9c-%ed%95%98%ec%9d%b4%ed%85%8c%ed%81%ac%eb%a1%9c-%ea%b3%a0%ea%b0%9d-%eb%8b%88%ec%a6%88-%ed%8c%8c%ec%95%85-%ea%b0%95%ed%99%94\/","title":{"rendered":"\ub51c\ub9ac\ubc84\ub9ac\ud788\uc5b4\ub85c, \ud558\uc774\ud14c\ud06c\ub85c \uace0\uac1d \ub2c8\uc988 \ud30c\uc545 \uac15\ud654"},"content":{"rendered":"<hr \/>\n<p style=\"padding-left: 40px\">\ub51c\ub9ac\ubc84\ub9ac\ud788\uc5b4\ub85c\ub294 \ub9e4\uc77c 40\ub9cc\uac74 \uac00\ub7c9\uc758 \uc8fc\ubb38\uc744 \ubc30\ub2ec\ud569\ub2c8\ub2e4. \uc774 \uc815\ub3c4 \uaddc\ubaa8\uc758 \ube44\uc988\ub2c8\uc2a4\ub77c\uba74 \uc9c0\uae08\ucc98\ub7fc \ubd88\ud655\uc2e4\ud55c \uc2dc\ub300\uc5d0 \uc0b4\uc544\ub0a8\uae30 \uc704\ud574\uc11c\ub294 \uace0\uac1d \ub9cc\uc871\uacfc \uace0\uac1d \ucda9\uc131\ub3c4\ub97c \uc6b4\uc601 \ud6a8\uc728\uacfc \uade0\ud615 \uc788\uac8c \uad00\ub9ac\ud574\uc57c\ub9cc \ud569\ub2c8\ub2e4.<\/p>\n<hr \/>\n<p style=\"text-align: center\"><strong>\uae00\uc4f4\uc774: \ub9c8\uc774\ud074 \ud050\uc5b4(Michael Kure)<\/strong><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-2843\" title=\"\ub51c\ub9ac\ubc84\ub9ac \ud788\uc5b4\ub85c\uc5d0 \uc8fc\ubb38\ud55c \ub0b4\uc5ed\uc744 \ud655\uc778 \uc911\uc778 \uace0\uac1d\" src=\"https:\/\/news.sap.com\/korea\/files\/2022\/08\/02\/Delivery-Hero-customer-needs-300x200.jpg\" alt=\"\ub51c\ub9ac\ubc84\ub9ac \ud788\uc5b4\ub85c\uc5d0 \uc8fc\ubb38\ud55c \ub0b4\uc5ed\uc744 \ud655\uc778 \uc911\uc778 \uace0\uac1d\" width=\"640\" height=\"426\" srcset=\"https:\/\/news.sap.com\/korea\/files\/2022\/08\/02\/Delivery-Hero-customer-needs-300x200.jpg 300w, https:\/\/news.sap.com\/korea\/files\/2022\/08\/02\/Delivery-Hero-customer-needs-768x512.jpg 768w, https:\/\/news.sap.com\/korea\/files\/2022\/08\/02\/Delivery-Hero-customer-needs.jpg 959w\" sizes=\"auto, (max-width: 640px) 100vw, 640px\" \/><\/p>\n<p>\ud154\ub808\ube44\uc804\uc774\uac74 \uc601\ud654\uac74 \uac04\uc5d0 \ub9e4\uc8fc \uae09\uc18d\ub3c4\ub85c \ub9cc\ud654\ucc45\uc5d0 \ub4f1\uc7a5\ud560 \ubc95\ud55c \uc218\ud37c\uc601\uc6c5\ub4e4\uc774 \ub4f1\uc7a5\ud569\ub2c8\ub2e4. \ub098\ubb34 \uc704\uc5d0 \ubc1c\uc774 \ubb36\uc778 <a title=\"\ubcf4\uc774\uc9c0 \uc54a\ub294 \uac83\uc758 \ud798: AI \uc2dc\ub300\uc5d0 \uc815\ub9d0 \uc911\uc694\ud55c \uac83\ub4e4\" href=\"https:\/\/news.sap.com\/korea\/2026\/02\/%eb%b3%b4%ec%9d%b4%ec%a7%80-%ec%95%8a%eb%8a%94-%ea%b2%83%ec%9d%98-%ed%9e%98-ai-%ec%8b%9c%eb%8c%80%ec%97%90-%ec%a0%95%eb%a7%90-%ec%a4%91%ec%9a%94%ed%95%9c-%ea%b2%83%eb%93%a4\/\">\uace0\uc591\uc774<\/a>\ub97c \uad6c\ud558\uac70\ub098 \ud589\uc131\uc758 \ubd95\uad34\ub97c \ub9c9\uae30\ub3c4 \ud558\uc8e0. \uadf8\ub807\ub2e4\uace0 \uc81c\uac00 \ubd88\ud3c9\ud558\ub294 \uac74 \uc544\ub2d9\ub2c8\ub2e4. \ub9cc\ud654\ucc45\uc744 \uc88b\uc544\ud574\uc11c \uc6d0\ub354\uc6b0\uba3c\ubd80\ud130 \uc778\ube48\uc11c\ube14\uae4c\uc9c0 \uc218\ud37c\uc601\uc6c5 \uce90\ub9ad\ud130\ub97c \ud55c\uba85\ud55c\uba85 \ud30c\uace0 \ubcf4\ub294 \ud3b8\uc774\uac70\ub4e0\uc694.<\/p>\n<p>\ud558\uc9c0\ub9cc \uc774\ub7f0 \uc218\ud3b4\uc601\uc6c5\ub4e4\uc740 \ubaa8\ub450 \uac00\uc0c1\uc758 \uc778\ubb3c\uc774\uc8e0. 4\ub3c4 \uc778\uc1c4\uc758 \ud31d \uceec\ucc98 \uc138\uc0c1\uc5d0\uc11c \ube60\uc838\ub098\uc628 \ub09c\ubbfc\ub4e4\uc774\ub784\uae4c\uc694. \uc815\ub9d0\ub85c \uc6b0\ub9ac\uac00 \uc0ac\ub294 \uc138\uc0c1\uc5d0 \ud604\uc2e4\ub85c \uc874\uc7ac\ud560\uae4c\uc694? \ubb3c\ub860 \uc544\ub2c8\uaca0\uc8e0. \uadf8\ub7f0\ub370 \ub9d0\uc785\ub2c8\ub2e4.<\/p>\n<h2>\ud32c\ub370\ubbf9 \uae30\uac04\uc744 \ub3cc\ud30c\ud558\ub294 \uc704\ub825<\/h2>\n<p>\uc5b8\uc81c \uc5b4\ub514\uc11c\ub098 \ub204\uad6c\ub098 \uc74c\uc2dd\uc744 \uc5bb\uc744 \uc218 \uc788\ub3c4\ub85d \uc911\uc694\ud55c \uc0dd\uba85\uc904\uc744 \uc81c\uacf5\ud558\ub294 \ud68c\uc0ac\uac00 \uc788\uc2b5\ub2c8\ub2e4. \ub3c5\uc77c \ubca0\ub97c\ub9b0\uc5d0 \ubcf8\uc0ac\ub97c \ub450\uace0 \uc788\ub294 \uc774 \ud68c\uc0ac\ub294 \uc774\ub984\ub3c4 \ub2e4\ub984 \uc544\ub2cc <a href=\"https:\/\/deliveryhero.co.kr\/\" target=\"_blank\" rel=\"noopener\">\ub51c\ub9ac\ubc84\ub9ac\ud788\uc5b4\ub85c(Delivery Hero)<\/a>\uc785\ub2c8\ub2e4. \uae00\ub85c\ubc8c \ud32c\ub370\ubbf9 \uc0ac\ud0dc\ub85c \uc778\ud574 \uc74c\uc2dd \ubc30\ub2ec\uc758 \uc911\uc694\uc131\uc740 \ud55c\uce35 \ub192\uc544\uc84c\uc2b5\ub2c8\ub2e4. \ub2e8\uc21c\ud55c \ud3b8\ub9ac\ud568\ubfd0 \uc544\ub2c8\ub77c \uc0dd\uc0ac\uc758 \ubb38\uc81c\ub85c \uc911\uc694\ud574\uc84c\uc2b5\ub2c8\ub2e4. \ucf54\ub85c\ub09819(COVID-19) \ubd09\uc1c4 \uc870\uce58\ub85c \uc778\ud574 \ud658\uc790\ub098 \uaca9\ub9ac \ub300\uc0c1\uc790, \ub2e8\uc21c\ud788 \uc6b0\ub824\ud558\ub294 \uc0ac\ub78c\ub4e4\uae4c\uc9c0 \uc2dd\ud488\uc744 \uad6c\uc785\ud558\ub7ec \uc1fc\ud551\uc744 \ub098\uac08 \uc218 \uc5c6\uac8c \ub418\uc5c8\uae30 \ub54c\ubb38\uc774\uc8e0.<\/p>\n<p>\ucf54\ub85c\ub09819\uc5d0 \uc601\ud5a5\uc744 \ubc1b\uc740 \uc6b0\ub9ac\ub294 \ubaa8\ub450 \u201c\uc0dd\uc0ac\uc758 \ubb38\uc81c\u201d\ub77c\ub294 \ubd80\ubd84\uc774 \ub2e8\uc21c\ud788 \uacfc\uc7a5\ub41c \ud45c\ud604\ub9cc\uc740 \uc544\ub2c8\ub77c\ub294 \uc0ac\uc2e4\uc744 \uc798 \uc54c\uace0 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n<div class=\"panel\">\n<h3><a title=\"\ubcf4\uc774\uc9c0 \uc54a\ub294 \uac83\uc758 \ud798: AI \uc2dc\ub300\uc5d0 \uc815\ub9d0 \uc911\uc694\ud55c \uac83\ub4e4\" href=\"https:\/\/news.sap.com\/korea\/2026\/02\/%eb%b3%b4%ec%9d%b4%ec%a7%80-%ec%95%8a%eb%8a%94-%ea%b2%83%ec%9d%98-%ed%9e%98-ai-%ec%8b%9c%eb%8c%80%ec%97%90-%ec%a0%95%eb%a7%90-%ec%a4%91%ec%9a%94%ed%95%9c-%ea%b2%83%eb%93%a4\/\" rel=\"noopener\">\ubcf4\uc774\uc9c0 \uc54a\ub294 \uac83\uc758 \ud798: AI \uc2dc\ub300\uc5d0 \uc815\ub9d0 \uc911\uc694\ud55c \uac83\ub4e4<\/a>\u00a0|\u00a0<a href=\"https:\/\/news.sap.com\/korea\/type\/feature\/\" rel=\"noopener\">\ud2b9\uc9d1 \uae30\uc0ac<\/a><\/h3>\n<p>\uc6b0\ub9ac\ub294 \ubcf4\uc774\ub294 \uac83, \uce21\uc815 \uac00\ub2a5\ud55c \uac83\ub9cc \uc911\uc694\ud558\ub2e4\uace0 \ucc29\uac01\ud569\ub2c8\ub2e4. \ud558\uc9c0\ub9cc\u00a0<strong>\uc0dd\uc874 \ud3b8\ud5a5<\/strong>,\u00a0<strong>\ub370\uc774\ud130 \ud3b8\ud5a5<\/strong>,\u00a0<strong>\uce21\uc815 \ud3b8\ud5a5<\/strong>\uc774 \ubcf4\uc5ec\uc8fc\ub4ef, \uc2e0\ub8b0, \uc724\ub9ac, \uc9c0\ud61c, \ub9e5\ub77d \ub4f1\u00a0<a title=\"AI \uc2dc\ub300 | 麻豆原创 \ub274\uc2a4\uc13c\ud130\" href=\"https:\/\/news.sap.com\/korea\/tags\/ai-%ec%8b%9c%eb%8c%80\/\">AI \uc2dc\ub300<\/a>\uc5d0 \uc9c4\uc9dc \uc911\uc694\ud55c \uac83\uc740 \uc5ec\uc804\ud788 \ub208\uc5d0 \ubcf4\uc774\uc9c0 \uc54a\uc2b5\ub2c8\ub2e4.<\/p>\n<\/div>\n<h2>\uace0\uac1d \uacbd\ud5d8\uacfc \uc6b4\uc601 \ud6a8\uc728 \uc0ac\uc774\uc758 \uade0\ud615<\/h2>\n<p>\uc774\ubc88 \ud32c\ub370\ubbf9 \uae30\uac04 \uc911\uc5d0\ub3c4 \ub51c\ub9ac\ubc84\ub9ac\ud788\uc5b4\ub85c\uc758 \ucd5c\ub300 \uad00\uc2ec\uc0ac\ub294 \ubc14\ub85c \uace0\uac1d \uacbd\ud5d8\uc785\ub2c8\ub2e4. \uc9c0\ub09c 2011\ub144 \uc124\ub9bd\ub41c \uc774 \ud68c\uc0ac\ub294 \uc774\uc81c \uc804 \uc138\uacc4 50\uc5ec \uac1c \uc2dc\uc7a5\uc5d0\uc11c \ud65c\ub3d9\ud558\uba70 \uc9c1\uc6d0 \uc218 29,000\uc5ec \uba85\uc744 \uc790\ub791\ud569\ub2c8\ub2e4. (2021\ub144 4\uc6d4 \ud604\uc7ac) \ub9e4\uc77c 40\ub9cc \uac74 \uac00\ub7c9\uc758 \uc8fc\ubb38\uc744 \ubc30\ub2ec\ud558\uace0 \uc788\uc8e0. \uc815\ub9d0 \uc778\uc0c1\uc801\uc785\ub2c8\ub2e4.<\/p>\n<p>\uc774 \uc815\ub3c4 \uaddc\ubaa8\uc758 \ube44\uc988\ub2c8\uc2a4\ub77c\uba74 \ud2b9\ud788 \uc9c0\uae08\ucc98\ub7fc \ubd88\ud655\uc2e4\ud55c \uc2dc\ub300\uc5d0 \uc0b4\uc544\ub0a8\uae30 \uc704\ud574\uc11c\ub294 \uace0\uac1d \ub9cc\uc871\uacfc \uace0\uac1d \ucda9\uc131\ub3c4\ub97c \uc6b4\uc601 \ud6a8\uc728\uacfc \uade0\ud615 \uc788\uac8c \uad00\ub9ac\ud574\uc57c\ub9cc \ud569\ub2c8\ub2e4. \ubc14\ub85c \uadf8 \uc810\uc774 \ubb38\uc81c\uc8e0.<\/p>\n<h2>\uace0\uac1d \uc21c\ucd94\ucc9c\uc9c0\uc218(NPS)<\/h2>\n<p>\ub51c\ub9ac\ubc84\ub9ac\ud788\uc5b4\ub85c\ub294 \uace0\uac1d \uc870\uc0ac\ub97c \ud1b5\ud574 \uc218\uc9d1\ud55c \uacbd\ud5d8 \ub370\uc774\ud130\ub97c \ubd84\uc11d\ud574 \uc654\uae30 \ub54c\ubb38\uc5d0 \uace0\uac1d\uc5d0 \ub300\ud574 \uc774\ubbf8 \ub9ce\uc774 \uc54c\uace0 \uc788\uc5c8\uc2b5\ub2c8\ub2e4.<\/p>\n<p><em>\ubab0\ub790\ub358 \ub0b4\uc6a9<\/em>\uc740 \ucda9\uc131\ub3c4 \uc9c0\ud45c\uc758 \ubcc0\ub3d9\uc774 \uc6b4\uc601 \ub370\uc774\ud130, \ub098\uc544\uac00 \uc7ac\ubb34 \ub370\uc774\ud130\uc5d0 \ubbf8\uce58\ub294 \uc601\ud5a5\uc774\uc5c8\uc8e0. \uc608\ucee8\ub300 <em>\ubc30\ub2ec \uc2dc\uac04<\/em> \ub2e8\ucd95\uacfc \uad00\ub828\ub41c \ube44\uc6a9\uacfc \ud6a8\uacfc\uac00 \uace0\uac1d \ucda9\uc131\ub3c4, \uc989 \uace0\uac1d \uc21c\ucd94\ucc9c\uc9c0\uc218(NPS)\uc5d0 \ubbf8\uce58\ub294 \uc601\ud5a5\uc740 \ubb34\uc5c7\uc77c\uae4c\uc694?<\/p>\n<h2>\ud30c\ud2b8\ub108\ub4e4\uc774\uc5ec, \uc9d1\uacb0\ud558\ub77c!<\/h2>\n<p>\ub2e4\ud589\ud788 \ub51c\ub9ac\ubc84\ub9ac\ud788\uc5b4\ub85c\ub294 \uc5b4\ub460 \uc18d\uc744 \ud5e4\ub9e4\uc9c0\ub3c4 \ub3c4\uc640\uc8fc\ub294 \uc774 \uc5c6\uc774 \ud640\ub85c \ub0a8\uc9c0\ub3c4 \uc54a\uc558\uc2b5\ub2c8\ub2e4. \ub2e5\ud130 \uc2a4\ud2b8\ub808\uc778\uc9c0\uc758 \ub9c8\ubc95 \uc5c6\uc774\ub3c4 \uc6b4\uc601 \ube44\ud6a8\uc728\uc744 \ubc1d\ud600 \ub0bc \uc218 \uc788\uc5c8\uc8e0. \ubc30\ud2b8\ub9e8\uc744 \ubd80\ub974\ub294 \ubc30\ud2b8 \uc2dc\uadf8\ub110\uc744 \uc4f0\uc9c0 \uc54a\uace0\ub3c4 \ub3c4\uc6c0\uc744 \uc694\uccad\ud560 \uc218 \uc788\uc5c8\uc8e0. \ub51c\ub9ac\ubc84\ub9ac\ud788\uc5b4\ub85c\ub294 <a href=\"https:\/\/www.sap.com\/korea\" target=\"_blank\" rel=\"noopener\">麻豆原创<\/a>\uc640 <a href=\"https:\/\/www.sap.com\/korea\/products\/experience-management-xm.html\" target=\"_blank\" rel=\"noopener\">\ud004\ud2b8\ub9ad\uc2a4(Qualtrics)<\/a>\uc5d0 \uc9c1\uc811 \uc5f0\ub77d\ud574 \ub2e4\uc74c\uacfc \uac19\uc740 \uc784\ubb34\ub97c \uc644\uc218\ud569\ub2c8\ub2e4.<\/p>\n<div class=\"panel\">\n<ol>\n<li>\uc870\uc9c1 \ub0b4\ubd80\uc758 \uc801\uc784\uc790 \uac1c\uac1c\uc778\uc744 \uc801\uc808\ud788 \ud63c\ud569\ud574 \ud55c \ub370 \ubaa8\uc544 \ubd80\uc11c\uac04 \ub2e8\uc808 \ud574\uc18c \u2013 \uc2dc\uac04\uacfc \uc790\uc6d0\uc744 \ud22c\uc790\ud574 \ud504\ub85c\uc81d\ud2b8 \ub2c8\uc988\uc640 \uc694\uad6c\uc0ac\ud56d\uc744 \ucca0\uc800\ud788 \uaddc\uba85<\/li>\n<li>麻豆原创\uc640 \ud004\ud2b8\ub9ad\uc2a4\uc758 \uc790\ub3d9\ud654 \ubc0f \ubd84\uc11d \uc5ed\ub7c9 \ud0d0\uc0c9 \u2013 \ub2e4\uc591\ud55c \ucd9c\ucc98\uc758 FOX (\uc7ac\ubb34\/\uc6b4\uc601\/\uacbd\ud5d8, Financial\/Operational\/eXperience) \ub370\uc774\ud130\uc640 \uad00\ub828\ud55c \uc194\ub8e8\uc158\uc744 \uac1c\ucc99\ud558\uace0 \uba38\uc2e0\ub7ec\ub2dd(\uae30\uacc4\ud559\uc2b5) \ubaa8\ub378 \uad6c\ucd95<\/li>\n<li>\uc218\uc775\uc131 \ubc0f \ub9e4\ucd9c \uad00\ub828 \uace0\uac1d \ucda9\uc131\ub3c4 \ub3d9\ud5a5 \ud30c\uc545<\/li>\n<\/ol>\n<\/div>\n<p>\ub51c\ub9ac\ubc84\ub9ac\ud788\uc5b4\ub85c\ub294 麻豆原创\uc640 \uc81c\ud734\ud574 \ud004\ud2b8\ub9ad\uc2a4\uc758 \uace0\uac1d \uacbd\ud5d8 \ub370\uc774\ud130\ub97c \uc9c0\ub2a5\ud615 ERP\uc778 麻豆原创 S\/4HANA\uc758 \uc6b4\uc601 \ub370\uc774\ud130, \uc7ac\ubb34 \ub370\uc774\ud130\uc640 \uacb0\ud569\ud588\uc2b5\ub2c8\ub2e4. \ud798\uc744 \ud55c \ub370 \ubaa8\uc544 \ube44\uc988\ub2c8\uc2a4 \uad00\ub828 \uc804\ub7b5\uc801 \uc758\uc0ac\uacb0\uc815 \ubc29\uc548\uc744 \ud30c\uc545\ud558\uace0 \uace0\uac1d \ucda9\uc131\ub3c4\uc640 NPS\ub97c \ub192\uc600\uc8e0.<\/p>\n<h2>\uc2b9\ub9ac\ub97c \uac70\uba38\uc950\ub2e4<\/h2>\n<p>\uc774\ubc88 \ud30c\ud2b8\ub108\uc2ed\uc758 \uc131\uacfc\ub294 \uadf8\uc57c\ub9d0\ub85c \ub51c\ub9ac\ubc84\ub9ac\ud788\uc5b4\ub85c\uc5d0\ub294 \uac8c\uc784 \uccb4\uc778\uc800\uc600\uc2b5\ub2c8\ub2e4. \uc774\ubc88 \uc81c\ud734\ub85c \uc0c8\ub85c\uc6b4 \ub2a5\ub825\uc744 \uc5bb\uc5c8\uc8e0.<\/p>\n<div class=\"panel\">\n<ol>\n<li><em>\ubc30\ub2ec \uc2dc\uac04 \ubcc0\ub3d9<\/em>\uc774 \uace0\uac1d \ucda9\uc131\ub3c4\uc5d0 \uc989\uac01\uc801\uc778 \uc601\ud5a5\uc744 \uc8fc\ub294\uc9c0 \uacb0\uc815<\/li>\n<li>\uae0d\uc815\uc801\uc778 \uace0\uac1d \uacbd\ud5d8\uacfc \uc7ac\ubb34 \uc131\uacfc \uc0ac\uc774\uc5d0 \ucd5c\uc801\uc758 \uade0\ud615\uc810\uc744 \ucc3e\uae30 \uc704\ud574 <em>\uc218\uc6a9 \uac00\ub2a5\ud55c \ubc30\ub2ec \uc9c0\uc5f0 \ubc94\uc704<\/em> \ucd94\ub860<\/li>\n<li><em>\ub204\uc801 \uc8fc\ubb38<\/em>\uc774 \ubc30\ub2ec \uc2dc\uac04\uacfc \uace0\uac1d \uacbd\ud5d8, \uc5c5\ubb34 \ud6a8\uc728\uc5d0 \ubbf8\uce58\ub294 \uc601\ud5a5 \ud30c\uc545<\/li>\n<\/ol>\n<\/div>\n<p>\uc778\uac04\uc801\uc778 \ucc28\uc6d0\uc5d0\uc11c\ub294 \ub51c\ub9ac\ubc84\ub9ac\ud788\uc5b4\ub85c\uac00 \uac00\uc871 \ub2e8\uc704\uc758 \uae30\ub300\uc0ac\ud56d\uc744 \uc774\ud574\ud568\uc73c\ub85c\uc368 <strong>\uac00\uc871\ub4e4\uc5d0 \ub300\ud55c \uc9c0\uc6d0<\/strong>\uc744 \uac1c\uc120\ud560 \uc218 \uc788\uac8c \ub418\uc5c8\uc2b5\ub2c8\ub2e4. \uc774 \ud68c\uc0ac\ub294 \ucf54\ub85c\ub09819 \ubd09\uc1c4 \uc870\uce58 \uae30\uac04 \uc911\uc5d0 \ub2e4\uc591\ud55c \ub808\uc2a4\ud1a0\ub791 \uc694\ub9ac\ub97c \uace0\uac1d\uc5d0\uac8c \uc81c\uacf5\ud568\uc73c\ub85c\uc368 <strong>\ub808\uc2a4\ud1a0\ub791\uc774 \uc0ac\uc5c5\uc744 \uc601\uc704\ud558\ub3c4\ub85d<\/strong> \ub3c4\uc654\uc2b5\ub2c8\ub2e4. \ub51c\ub9ac\ubc84\ub9ac\ud788\uc5b4\ub85c <strong>\ub4dc\ub77c\uc774\ubc84 \ud639\uc740 \ub77c\uc774\ub354<\/strong> \uc5ed\uc2dc \ud65c\uc6a9\uc728 \uac1c\uc120\uc73c\ub85c <strong>\uc218\uc785\uc774 \uc624\ub974\ub294 \ud6a8\uacfc<\/strong>\ub97c \uc5bb\uc5c8\uc8e0.<\/p>\n<p>\ub51c\ub9ac\ubc84\ub9ac\ud788\uc5b4\ub85c \ub4dc\ub77c\uc774\ubc84 \uc598\uae30\ub97c \ud574\ubcf4\uba74 \ubb3c\ub860 \ubc30\ud2b8\ubaa8\ube4c\uc744 \ubab0\uace0 \ub369\uce58 \ud070 \ubc30\ud2b8\ub9e8 \ubcf5\uc7a5\uc744 \ud55c \uc0ac\ub78c\uc774 \uc5ec\ub7ec\ubd84 \uc9d1 \uc55e\uc5d0 \ub0b4\ub824\uc11c \uc74c\uc2dd\uc744 \ubc30\ub2ec\ud55c\ub2e4\uba74 \ucc38 \uba4b\uc9c0\uaca0\uc8e0. \ud558\uc9c0\ub9cc \uc2e4\uc81c\ub85c\ub294 \ub9ce\uc740 \uc774\uac00 \ubb38 \uc55e\uc5d0 \uc74c\uc2dd\uc744 \uac00\uc838\ub2e4 \uc8fc\ub294 \ub51c\ub9ac\ubc84\ub9ac\ud788\uc5b4\ub85c \ub4dc\ub77c\uc774\ubc84\ub97c \ub9e4\uc77c \ubcf4\ub294 \uac83\ub9cc\uc73c\ub85c\ub3c4 \uadf8\ub9cc\ud07c \uae30\ubed0\ud560 \uac70\ub77c \ud655\uc2e0\ud569\ub2c8\ub2e4.<\/p>\n<p><a href=\"https:\/\/news.sap.com\/korea\/files\/2022\/08\/02\/DeliveryHero-Architecture-ExperienceManagement.png\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-2844\" title=\"\ub51c\ub9ac\ubc84\ub9ac \ud788\uc5b4\ub85c\uc758 \uae30\uc5c5 \uad00\ub9ac \uc2dc\uc2a4\ud15c \uc544\ud0a4\ud14d\ucc98\" src=\"https:\/\/news.sap.com\/korea\/files\/2022\/08\/02\/DeliveryHero-Architecture-ExperienceManagement-300x156.png\" alt=\"\ub51c\ub9ac\ubc84\ub9ac \ud788\uc5b4\ub85c\uc758 \uae30\uc5c5 \uad00\ub9ac \uc2dc\uc2a4\ud15c \uc544\ud0a4\ud14d\ucc98\" width=\"640\" height=\"333\" srcset=\"https:\/\/news.sap.com\/korea\/files\/2022\/08\/02\/DeliveryHero-Architecture-ExperienceManagement-300x156.png 300w, https:\/\/news.sap.com\/korea\/files\/2022\/08\/02\/DeliveryHero-Architecture-ExperienceManagement-1024x532.png 1024w, https:\/\/news.sap.com\/korea\/files\/2022\/08\/02\/DeliveryHero-Architecture-ExperienceManagement-768x399.png 768w, https:\/\/news.sap.com\/korea\/files\/2022\/08\/02\/DeliveryHero-Architecture-ExperienceManagement-1536x798.png 1536w, https:\/\/news.sap.com\/korea\/files\/2022\/08\/02\/DeliveryHero-Architecture-ExperienceManagement-2048x1064.png 2048w\" sizes=\"auto, (max-width: 640px) 100vw, 640px\" \/><\/a><\/p>\n<p>\ub51c\ub9ac\ubc84\ub9ac\ud788\uc5b4\ub85c\uac00 \ubc30\ub2ec \ub370\uc774\ud130\ub97c \ud65c\uc6a9\ud574 \uace0\uac1d \ub2c8\uc988\ub97c \ucda9\uc871\ud558\ub294 \ubc29\uc548\uc5d0 \uad00\ud574 \uc790\uc138\ud788 \uc54c\uace0 \uc2f6\ub2e4\uba74 2021\ub144\ub3c4 \uc774\ub178\ubca0\uc774\uc158 \uc5b4\uc6cc\ub4dc\uc5d0 \uc81c\ucd9c\ud55c <a href=\"https:\/\/www.sap.com\/idea-place\/sap-innovation-awards\/submission-details-2021.html?idea_id=2118\" target=\"_blank\" rel=\"noopener\">\ud53c\uce58 \ub370\ud06c<\/a>\ub97c \ucc38\uace0\ud558\uc138\uc694.<\/p>\n<h2>\uad00\ub828 \uc815\ubcf4<\/h2>\n<ul>\n<li><a href=\"https:\/\/www.sap.com\/korea\/products\/experience-management-xm.html\" target=\"_blank\" rel=\"noopener\">\uacbd\ud5d8\uad00\ub9ac\uac00 \uc6b0\ub9ac \uacc1\uc5d0<\/a> \u2013 \uace0\uac1d\uacfc \uc9c1\uc6d0\uc774 \uc5b4\ub5bb\uac8c \ub290\ub07c\ub294\uc9c0\ub97c \uc774\ud574\ud558\uace0 \uacbd\ud5d8\uad00\ub9ac \uc194\ub8e8\uc158\uc73c\ub85c \uace0\uac1d\uacfc \uc9c1\uc6d0\uc774 \ub9cc\uc871\ud560 \ubcf4\ub2e4 \uac1c\uc778\ud654\ub41c \ub354 \ub098\uc740 \uacbd\ud5d8\uc744 \uc81c\uacf5\ud558\uc138\uc694.<\/li>\n<li><a href=\"https:\/\/www.sap.com\/korea\/products\/human-resources-hcm\/employee-experience-management.html\" target=\"_blank\" rel=\"noopener\">\uc9c1\uc6d0 \uacbd\ud5d8 \uad00\ub9ac<\/a> \u2013 \uc9c1\uc6d0\uc758 \uc694\uad6c\uc640 \uacbd\ud5d8 \uaca9\ucc28\uc5d0 \ub300\ud55c \uc774\uc57c\uae30\ub97c \uacbd\uccad\ud558\uace0 \uc774\ud574\ud558\uba70 \uc801\uc808\ud788 \ub300\uc751\ud574 \ud68c\ubcf5\ud0c4\ub825\uc131\uacfc \uc0dd\uc0b0\uc131\uc744 \ubcf4\uc7a5\ud558\uc138\uc694.<\/li>\n<li><a href=\"https:\/\/www.sap.com\/korea\/products\/crm.html\" target=\"_blank\" rel=\"noopener\">\uace0\uac1d \uacbd\ud5d8 \uad00\ub9ac\uc640 CRM<\/a> \u2013\u00a0 \uace0\uac1d\uc744 \uc774\ud574\ud558\uace0 \ucd08\uac1c\uc778\ud654\ub41c \uacbd\ud5d8\uc73c\ub85c \uc751\ub300\ud558\uc138\uc694. \uace0\uac1d\uc774 \uadc0\uc0ac\ub97c \uc120\ud0dd\ud560 \uc218 \uc788\ub3c4\ub85d \ud0d0\uc0c9\uacfc \uc0c1\ud638\uc791\uc6a9\uc758 \uc790\uc720\ub97c \ubd80\uc5ec\ud558\uc138\uc694.<\/li>\n<\/ul>\n<ul>\n<li>\uc6d0\ubb38 \u2013 <em><a href=\"https:\/\/www.forbes.com\/sites\/sap\/2021\/05\/27\/delivery-hero-harnesses-high-tech-to-better-understand-customer-needs\/?sh=5059f0a2b8a5\" target=\"_blank\" rel=\"noopener\">Delivery Hero Harnesses High-Tech To Better Understand Customer Needs<\/a>, 麻豆原创 BrandVoice, Forbes.com<\/em><\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>\ub51c\ub9ac\ubc84\ub9ac\ud788\uc5b4\ub85c\ub294 \ub9e4\uc77c 40\ub9cc\uac74 \uac00\ub7c9\uc758 \uc8fc\ubb38\uc744 \ubc30\ub2ec\ud569\ub2c8\ub2e4. \uc774 \uc815\ub3c4 \uaddc\ubaa8\uc758 \ube44\uc988\ub2c8\uc2a4\ub77c\uba74 \uc9c0\uae08\ucc98\ub7fc \ubd88\ud655\uc2e4\ud55c \uc2dc\ub300\uc5d0 \uc0b4\uc544\ub0a8\uae30 \uc704\ud574\uc11c\ub294 \uace0\uac1d \ub9cc\uc871\uacfc \uace0\uac1d \ucda9\uc131\ub3c4\ub97c \uc6b4\uc601 \ud6a8\uc728\uacfc \uade0\ud615 \uc788\uac8c \uad00\ub9ac\ud574\uc57c\ub9cc \ud569\ub2c8\ub2e4&#8230;.<\/p>\n","protected":false},"author":931,"featured_media":2842,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":"","_links_to":"","_links_to_target":""},"categories":[4597838,5563078,5563001],"tags":[5562323,5563252,5565606,5562155,5562153,4607567,4604019,5562895,5563154,5565600,5563253,4607568,5563254,5562324,5562156],"sapn-display":[4596681,5564732,5564734],"sapn-type":[5564737],"class_list":["post-2841","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-customer","category-cx","category-solution","tag-covid-19","tag-delivery-hero","tag-michael-kure","tag-qualtrics","tag-5562153","tag-4607567","tag-4604019","tag-5562895","tag-5563154","tag-5565600","tag-5563253","tag-4607568","tag-5563254","tag-5562324","tag-5562156","sapn-display-topic-hero","sapn-display-feature-spotlight","sapn-display-feature-hero","sapn-type-feature"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.9 (Yoast SEO v26.9) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>\ub51c\ub9ac\ubc84\ub9ac\ud788\uc5b4\ub85c, \ud558\uc774\ud14c\ud06c\ub85c \uace0\uac1d \ub2c8\uc988 \ud30c\uc545 \uac15\ud654 - 麻豆原创 Korea \ub274\uc2a4\uc13c\ud130<\/title>\n<meta name=\"description\" content=\"\ub51c\ub9ac\ubc84\ub9ac\ud788\uc5b4\ub85c(Delivery Hero)\ub294 \ub9e4\uc77c 40\ub9cc\uac74 \uac00\ub7c9\uc758 \uc8fc\ubb38\uc744 \ubc30\ub2ec\ud569\ub2c8\ub2e4. \uc774 \uc815\ub3c4 \uaddc\ubaa8\uc758 \ube44\uc988\ub2c8\uc2a4\ub77c\uba74 \ud2b9\ud788 \uc9c0\uae08\ucc98\ub7fc \ubd88\ud655\uc2e4\ud55c \uc2dc\ub300\uc5d0 \uc0b4\uc544\ub0a8\uae30 \uc704\ud574\uc11c\ub294 \uace0\uac1d \ub9cc\uc871\uacfc \uace0\uac1d \ucda9\uc131\ub3c4\ub97c \uc6b4\uc601 \ud6a8\uc728\uacfc \uade0\ud615 \uc788\uac8c \uad00\ub9ac\ud574\uc57c\ub9cc \ud569\ub2c8\ub2e4. \ubc14\ub85c \uadf8 \uc810\uc774 \ubb38\uc81c\uc8e0.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/news.sap.com\/korea\/2022\/08\/\ub51c\ub9ac\ubc84\ub9ac\ud788\uc5b4\ub85c-\ud558\uc774\ud14c\ud06c\ub85c-\uace0\uac1d-\ub2c8\uc988-\ud30c\uc545-\uac15\ud654\/\" \/>\n<meta property=\"og:locale\" content=\"ko_KR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"\ub51c\ub9ac\ubc84\ub9ac\ud788\uc5b4\ub85c, \ud558\uc774\ud14c\ud06c\ub85c \uace0\uac1d \ub2c8\uc988 \ud30c\uc545 \uac15\ud654\" \/>\n<meta property=\"og:description\" content=\"\ub51c\ub9ac\ubc84\ub9ac\ud788\uc5b4\ub85c(Delivery Hero)\ub294 \ub9e4\uc77c 40\ub9cc\uac74 \uac00\ub7c9\uc758 \uc8fc\ubb38\uc744 \ubc30\ub2ec\ud569\ub2c8\ub2e4. \uc774 \uc815\ub3c4 \uaddc\ubaa8\uc758 \ube44\uc988\ub2c8\uc2a4\ub77c\uba74 \ud2b9\ud788 \uc9c0\uae08\ucc98\ub7fc \ubd88\ud655\uc2e4\ud55c \uc2dc\ub300\uc5d0 \uc0b4\uc544\ub0a8\uae30 \uc704\ud574\uc11c\ub294 \uace0\uac1d \ub9cc\uc871\uacfc \uace0\uac1d \ucda9\uc131\ub3c4\ub97c \uc6b4\uc601 \ud6a8\uc728\uacfc \uade0\ud615 \uc788\uac8c \uad00\ub9ac\ud574\uc57c\ub9cc \ud569\ub2c8\ub2e4. \ubc14\ub85c \uadf8 \uc810\uc774 \ubb38\uc81c\uc8e0.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/news.sap.com\/korea\/2022\/08\/\ub51c\ub9ac\ubc84\ub9ac\ud788\uc5b4\ub85c-\ud558\uc774\ud14c\ud06c\ub85c-\uace0\uac1d-\ub2c8\uc988-\ud30c\uc545-\uac15\ud654\/\" \/>\n<meta property=\"og:site_name\" content=\"麻豆原创 Korea \ub274\uc2a4\uc13c\ud130\" \/>\n<meta property=\"article:published_time\" content=\"2022-08-02T04:50:59+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2026-02-06T00:36:53+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/news.sap.com\/korea\/files\/2022\/08\/02\/food-delivery-287498_GettyImages-1144524709.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1600\" \/>\n\t<meta property=\"og:image:height\" content=\"1067\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Adam Park\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@lovelyauer\" \/>\n<meta name=\"twitter:label1\" content=\"\uae00\uc4f4\uc774\" \/>\n\t<meta name=\"twitter:data1\" content=\"Adam Park\" \/>\n\t<meta name=\"twitter:label2\" content=\"\uc608\uc0c1 \ub418\ub294 \ud310\ub3c5 \uc2dc\uac04\" \/>\n\t<meta name=\"twitter:data2\" content=\"5\ubd84\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/news.sap.com\/korea\/2022\/08\/%eb%94%9c%eb%a6%ac%eb%b2%84%eb%a6%ac%ed%9e%88%ec%96%b4%eb%a1%9c-%ed%95%98%ec%9d%b4%ed%85%8c%ed%81%ac%eb%a1%9c-%ea%b3%a0%ea%b0%9d-%eb%8b%88%ec%a6%88-%ed%8c%8c%ec%95%85-%ea%b0%95%ed%99%94\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/news.sap.com\/korea\/2022\/08\/%eb%94%9c%eb%a6%ac%eb%b2%84%eb%a6%ac%ed%9e%88%ec%96%b4%eb%a1%9c-%ed%95%98%ec%9d%b4%ed%85%8c%ed%81%ac%eb%a1%9c-%ea%b3%a0%ea%b0%9d-%eb%8b%88%ec%a6%88-%ed%8c%8c%ec%95%85-%ea%b0%95%ed%99%94\/\"},\"author\":{\"name\":\"Adam Park\",\"@id\":\"https:\/\/news.sap.com\/korea\/#\/schema\/person\/4c928d7f607a6fc8e22ef6bb884c9803\"},\"headline\":\"\ub51c\ub9ac\ubc84\ub9ac\ud788\uc5b4\ub85c, \ud558\uc774\ud14c\ud06c\ub85c \uace0\uac1d \ub2c8\uc988 \ud30c\uc545 \uac15\ud654\",\"datePublished\":\"2022-08-02T04:50:59+00:00\",\"dateModified\":\"2026-02-06T00:36:53+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/news.sap.com\/korea\/2022\/08\/%eb%94%9c%eb%a6%ac%eb%b2%84%eb%a6%ac%ed%9e%88%ec%96%b4%eb%a1%9c-%ed%95%98%ec%9d%b4%ed%85%8c%ed%81%ac%eb%a1%9c-%ea%b3%a0%ea%b0%9d-%eb%8b%88%ec%a6%88-%ed%8c%8c%ec%95%85-%ea%b0%95%ed%99%94\/\"},\"wordCount\":36,\"image\":{\"@id\":\"https:\/\/news.sap.com\/korea\/2022\/08\/%eb%94%9c%eb%a6%ac%eb%b2%84%eb%a6%ac%ed%9e%88%ec%96%b4%eb%a1%9c-%ed%95%98%ec%9d%b4%ed%85%8c%ed%81%ac%eb%a1%9c-%ea%b3%a0%ea%b0%9d-%eb%8b%88%ec%a6%88-%ed%8c%8c%ec%95%85-%ea%b0%95%ed%99%94\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/news.sap.com\/korea\/files\/2022\/08\/02\/food-delivery-287498_GettyImages-1144524709.jpg\",\"keywords\":[\"COVID-19\",\"Delivery Hero\",\"Michael Kure\",\"Qualtrics\",\"\uacbd\ud5d8\uad00\ub9ac\",\"\uacbd\ud5d8\ub370\uc774\ud130\",\"\uace0\uac1d \uacbd\ud5d8\",\"\uace0\uac1d\uacbd\ud5d8\",\"\uace0\uac1d\ub2c8\uc988\",\"\uace0\uc591\uc774\",\"\ub51c\ub9ac\ubc84\ub9ac\ud788\uc5b4\ub85c\",\"\uc6b4\uc601\ub370\uc774\ud130\",\"\uc6b4\uc601\ud6a8\uc728\",\"\ucf54\ub85c\ub09819\",\"\ud004\ud2b8\ub9ad\uc2a4\"],\"articleSection\":[\"\uace0\uac1d \uc774\uc57c\uae30\",\"\uace0\uac1d\uacbd\ud5d8 \uc774\uc57c\uae30\",\"\ub2f9\uba74\uacfc\uc81c\uc640 \uc194\ub8e8\uc158\"],\"inLanguage\":\"ko-KR\"},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/news.sap.com\/korea\/2022\/08\/%eb%94%9c%eb%a6%ac%eb%b2%84%eb%a6%ac%ed%9e%88%ec%96%b4%eb%a1%9c-%ed%95%98%ec%9d%b4%ed%85%8c%ed%81%ac%eb%a1%9c-%ea%b3%a0%ea%b0%9d-%eb%8b%88%ec%a6%88-%ed%8c%8c%ec%95%85-%ea%b0%95%ed%99%94\/\",\"url\":\"https:\/\/news.sap.com\/korea\/2022\/08\/%eb%94%9c%eb%a6%ac%eb%b2%84%eb%a6%ac%ed%9e%88%ec%96%b4%eb%a1%9c-%ed%95%98%ec%9d%b4%ed%85%8c%ed%81%ac%eb%a1%9c-%ea%b3%a0%ea%b0%9d-%eb%8b%88%ec%a6%88-%ed%8c%8c%ec%95%85-%ea%b0%95%ed%99%94\/\",\"name\":\"\ub51c\ub9ac\ubc84\ub9ac\ud788\uc5b4\ub85c, \ud558\uc774\ud14c\ud06c\ub85c \uace0\uac1d \ub2c8\uc988 \ud30c\uc545 \uac15\ud654 - 麻豆原创 Korea \ub274\uc2a4\uc13c\ud130\",\"isPartOf\":{\"@id\":\"https:\/\/news.sap.com\/korea\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/news.sap.com\/korea\/2022\/08\/%eb%94%9c%eb%a6%ac%eb%b2%84%eb%a6%ac%ed%9e%88%ec%96%b4%eb%a1%9c-%ed%95%98%ec%9d%b4%ed%85%8c%ed%81%ac%eb%a1%9c-%ea%b3%a0%ea%b0%9d-%eb%8b%88%ec%a6%88-%ed%8c%8c%ec%95%85-%ea%b0%95%ed%99%94\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/news.sap.com\/korea\/2022\/08\/%eb%94%9c%eb%a6%ac%eb%b2%84%eb%a6%ac%ed%9e%88%ec%96%b4%eb%a1%9c-%ed%95%98%ec%9d%b4%ed%85%8c%ed%81%ac%eb%a1%9c-%ea%b3%a0%ea%b0%9d-%eb%8b%88%ec%a6%88-%ed%8c%8c%ec%95%85-%ea%b0%95%ed%99%94\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/news.sap.com\/korea\/files\/2022\/08\/02\/food-delivery-287498_GettyImages-1144524709.jpg\",\"datePublished\":\"2022-08-02T04:50:59+00:00\",\"dateModified\":\"2026-02-06T00:36:53+00:00\",\"author\":{\"@id\":\"https:\/\/news.sap.com\/korea\/#\/schema\/person\/4c928d7f607a6fc8e22ef6bb884c9803\"},\"description\":\"\ub51c\ub9ac\ubc84\ub9ac\ud788\uc5b4\ub85c(Delivery Hero)\ub294 \ub9e4\uc77c 40\ub9cc\uac74 \uac00\ub7c9\uc758 \uc8fc\ubb38\uc744 \ubc30\ub2ec\ud569\ub2c8\ub2e4. \uc774 \uc815\ub3c4 \uaddc\ubaa8\uc758 \ube44\uc988\ub2c8\uc2a4\ub77c\uba74 \ud2b9\ud788 \uc9c0\uae08\ucc98\ub7fc \ubd88\ud655\uc2e4\ud55c \uc2dc\ub300\uc5d0 \uc0b4\uc544\ub0a8\uae30 \uc704\ud574\uc11c\ub294 \uace0\uac1d \ub9cc\uc871\uacfc \uace0\uac1d \ucda9\uc131\ub3c4\ub97c \uc6b4\uc601 \ud6a8\uc728\uacfc \uade0\ud615 \uc788\uac8c \uad00\ub9ac\ud574\uc57c\ub9cc \ud569\ub2c8\ub2e4. \ubc14\ub85c \uadf8 \uc810\uc774 \ubb38\uc81c\uc8e0.\",\"breadcrumb\":{\"@id\":\"https:\/\/news.sap.com\/korea\/2022\/08\/%eb%94%9c%eb%a6%ac%eb%b2%84%eb%a6%ac%ed%9e%88%ec%96%b4%eb%a1%9c-%ed%95%98%ec%9d%b4%ed%85%8c%ed%81%ac%eb%a1%9c-%ea%b3%a0%ea%b0%9d-%eb%8b%88%ec%a6%88-%ed%8c%8c%ec%95%85-%ea%b0%95%ed%99%94\/#breadcrumb\"},\"inLanguage\":\"ko-KR\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/news.sap.com\/korea\/2022\/08\/%eb%94%9c%eb%a6%ac%eb%b2%84%eb%a6%ac%ed%9e%88%ec%96%b4%eb%a1%9c-%ed%95%98%ec%9d%b4%ed%85%8c%ed%81%ac%eb%a1%9c-%ea%b3%a0%ea%b0%9d-%eb%8b%88%ec%a6%88-%ed%8c%8c%ec%95%85-%ea%b0%95%ed%99%94\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"ko-KR\",\"@id\":\"https:\/\/news.sap.com\/korea\/2022\/08\/%eb%94%9c%eb%a6%ac%eb%b2%84%eb%a6%ac%ed%9e%88%ec%96%b4%eb%a1%9c-%ed%95%98%ec%9d%b4%ed%85%8c%ed%81%ac%eb%a1%9c-%ea%b3%a0%ea%b0%9d-%eb%8b%88%ec%a6%88-%ed%8c%8c%ec%95%85-%ea%b0%95%ed%99%94\/#primaryimage\",\"url\":\"https:\/\/news.sap.com\/korea\/files\/2022\/08\/02\/food-delivery-287498_GettyImages-1144524709.jpg\",\"contentUrl\":\"https:\/\/news.sap.com\/korea\/files\/2022\/08\/02\/food-delivery-287498_GettyImages-1144524709.jpg\",\"width\":1600,\"height\":1067,\"caption\":\"Woman ordering food online on her electronic device\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/news.sap.com\/korea\/2022\/08\/%eb%94%9c%eb%a6%ac%eb%b2%84%eb%a6%ac%ed%9e%88%ec%96%b4%eb%a1%9c-%ed%95%98%ec%9d%b4%ed%85%8c%ed%81%ac%eb%a1%9c-%ea%b3%a0%ea%b0%9d-%eb%8b%88%ec%a6%88-%ed%8c%8c%ec%95%85-%ea%b0%95%ed%99%94\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/news.sap.com\/korea\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"\ub51c\ub9ac\ubc84\ub9ac\ud788\uc5b4\ub85c, \ud558\uc774\ud14c\ud06c\ub85c \uace0\uac1d \ub2c8\uc988 \ud30c\uc545 \uac15\ud654\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/news.sap.com\/korea\/#website\",\"url\":\"https:\/\/news.sap.com\/korea\/\",\"name\":\"麻豆原创 Korea \ub274\uc2a4\uc13c\ud130\",\"description\":\"麻豆原创 \ucf54\ub9ac\uc544\uc5d0 \ub300\ud55c \ub274\uc2a4\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/news.sap.com\/korea\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"ko-KR\"},{\"@type\":\"Person\",\"@id\":\"https:\/\/news.sap.com\/korea\/#\/schema\/person\/4c928d7f607a6fc8e22ef6bb884c9803\",\"name\":\"Adam Park\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"ko-KR\",\"@id\":\"https:\/\/news.sap.com\/korea\/#\/schema\/person\/image\/\",\"url\":\"https:\/\/news.sap.com\/korea\/files\/2019\/05\/avatar_user_931_1557372869-96x96.png\",\"contentUrl\":\"https:\/\/news.sap.com\/korea\/files\/2019\/05\/avatar_user_931_1557372869-96x96.png\",\"caption\":\"Adam Park\"},\"sameAs\":[\"https:\/\/www.linkedin.com\/in\/adampark\/\",\"https:\/\/x.com\/lovelyauer\"],\"url\":\"https:\/\/news.sap.com\/korea\/author\/adampark\/\"}]}<\/script>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"\ub51c\ub9ac\ubc84\ub9ac\ud788\uc5b4\ub85c, \ud558\uc774\ud14c\ud06c\ub85c \uace0\uac1d \ub2c8\uc988 \ud30c\uc545 \uac15\ud654 - 麻豆原创 Korea \ub274\uc2a4\uc13c\ud130","description":"\ub51c\ub9ac\ubc84\ub9ac\ud788\uc5b4\ub85c(Delivery Hero)\ub294 \ub9e4\uc77c 40\ub9cc\uac74 \uac00\ub7c9\uc758 \uc8fc\ubb38\uc744 \ubc30\ub2ec\ud569\ub2c8\ub2e4. \uc774 \uc815\ub3c4 \uaddc\ubaa8\uc758 \ube44\uc988\ub2c8\uc2a4\ub77c\uba74 \ud2b9\ud788 \uc9c0\uae08\ucc98\ub7fc \ubd88\ud655\uc2e4\ud55c \uc2dc\ub300\uc5d0 \uc0b4\uc544\ub0a8\uae30 \uc704\ud574\uc11c\ub294 \uace0\uac1d \ub9cc\uc871\uacfc \uace0\uac1d \ucda9\uc131\ub3c4\ub97c \uc6b4\uc601 \ud6a8\uc728\uacfc \uade0\ud615 \uc788\uac8c \uad00\ub9ac\ud574\uc57c\ub9cc \ud569\ub2c8\ub2e4. \ubc14\ub85c \uadf8 \uc810\uc774 \ubb38\uc81c\uc8e0.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/news.sap.com\/korea\/2022\/08\/\ub51c\ub9ac\ubc84\ub9ac\ud788\uc5b4\ub85c-\ud558\uc774\ud14c\ud06c\ub85c-\uace0\uac1d-\ub2c8\uc988-\ud30c\uc545-\uac15\ud654\/","og_locale":"ko_KR","og_type":"article","og_title":"\ub51c\ub9ac\ubc84\ub9ac\ud788\uc5b4\ub85c, \ud558\uc774\ud14c\ud06c\ub85c \uace0\uac1d \ub2c8\uc988 \ud30c\uc545 \uac15\ud654","og_description":"\ub51c\ub9ac\ubc84\ub9ac\ud788\uc5b4\ub85c(Delivery Hero)\ub294 \ub9e4\uc77c 40\ub9cc\uac74 \uac00\ub7c9\uc758 \uc8fc\ubb38\uc744 \ubc30\ub2ec\ud569\ub2c8\ub2e4. \uc774 \uc815\ub3c4 \uaddc\ubaa8\uc758 \ube44\uc988\ub2c8\uc2a4\ub77c\uba74 \ud2b9\ud788 \uc9c0\uae08\ucc98\ub7fc \ubd88\ud655\uc2e4\ud55c \uc2dc\ub300\uc5d0 \uc0b4\uc544\ub0a8\uae30 \uc704\ud574\uc11c\ub294 \uace0\uac1d \ub9cc\uc871\uacfc \uace0\uac1d \ucda9\uc131\ub3c4\ub97c \uc6b4\uc601 \ud6a8\uc728\uacfc \uade0\ud615 \uc788\uac8c \uad00\ub9ac\ud574\uc57c\ub9cc \ud569\ub2c8\ub2e4. \ubc14\ub85c \uadf8 \uc810\uc774 \ubb38\uc81c\uc8e0.","og_url":"https:\/\/news.sap.com\/korea\/2022\/08\/\ub51c\ub9ac\ubc84\ub9ac\ud788\uc5b4\ub85c-\ud558\uc774\ud14c\ud06c\ub85c-\uace0\uac1d-\ub2c8\uc988-\ud30c\uc545-\uac15\ud654\/","og_site_name":"麻豆原创 Korea \ub274\uc2a4\uc13c\ud130","article_published_time":"2022-08-02T04:50:59+00:00","article_modified_time":"2026-02-06T00:36:53+00:00","og_image":[{"width":1600,"height":1067,"url":"https:\/\/news.sap.com\/korea\/files\/2022\/08\/02\/food-delivery-287498_GettyImages-1144524709.jpg","type":"image\/jpeg"}],"author":"Adam Park","twitter_card":"summary_large_image","twitter_creator":"@lovelyauer","twitter_misc":{"\uae00\uc4f4\uc774":"Adam Park","\uc608\uc0c1 \ub418\ub294 \ud310\ub3c5 \uc2dc\uac04":"5\ubd84"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/news.sap.com\/korea\/2022\/08\/%eb%94%9c%eb%a6%ac%eb%b2%84%eb%a6%ac%ed%9e%88%ec%96%b4%eb%a1%9c-%ed%95%98%ec%9d%b4%ed%85%8c%ed%81%ac%eb%a1%9c-%ea%b3%a0%ea%b0%9d-%eb%8b%88%ec%a6%88-%ed%8c%8c%ec%95%85-%ea%b0%95%ed%99%94\/#article","isPartOf":{"@id":"https:\/\/news.sap.com\/korea\/2022\/08\/%eb%94%9c%eb%a6%ac%eb%b2%84%eb%a6%ac%ed%9e%88%ec%96%b4%eb%a1%9c-%ed%95%98%ec%9d%b4%ed%85%8c%ed%81%ac%eb%a1%9c-%ea%b3%a0%ea%b0%9d-%eb%8b%88%ec%a6%88-%ed%8c%8c%ec%95%85-%ea%b0%95%ed%99%94\/"},"author":{"name":"Adam Park","@id":"https:\/\/news.sap.com\/korea\/#\/schema\/person\/4c928d7f607a6fc8e22ef6bb884c9803"},"headline":"\ub51c\ub9ac\ubc84\ub9ac\ud788\uc5b4\ub85c, \ud558\uc774\ud14c\ud06c\ub85c \uace0\uac1d \ub2c8\uc988 \ud30c\uc545 \uac15\ud654","datePublished":"2022-08-02T04:50:59+00:00","dateModified":"2026-02-06T00:36:53+00:00","mainEntityOfPage":{"@id":"https:\/\/news.sap.com\/korea\/2022\/08\/%eb%94%9c%eb%a6%ac%eb%b2%84%eb%a6%ac%ed%9e%88%ec%96%b4%eb%a1%9c-%ed%95%98%ec%9d%b4%ed%85%8c%ed%81%ac%eb%a1%9c-%ea%b3%a0%ea%b0%9d-%eb%8b%88%ec%a6%88-%ed%8c%8c%ec%95%85-%ea%b0%95%ed%99%94\/"},"wordCount":36,"image":{"@id":"https:\/\/news.sap.com\/korea\/2022\/08\/%eb%94%9c%eb%a6%ac%eb%b2%84%eb%a6%ac%ed%9e%88%ec%96%b4%eb%a1%9c-%ed%95%98%ec%9d%b4%ed%85%8c%ed%81%ac%eb%a1%9c-%ea%b3%a0%ea%b0%9d-%eb%8b%88%ec%a6%88-%ed%8c%8c%ec%95%85-%ea%b0%95%ed%99%94\/#primaryimage"},"thumbnailUrl":"https:\/\/news.sap.com\/korea\/files\/2022\/08\/02\/food-delivery-287498_GettyImages-1144524709.jpg","keywords":["COVID-19","Delivery Hero","Michael Kure","Qualtrics","\uacbd\ud5d8\uad00\ub9ac","\uacbd\ud5d8\ub370\uc774\ud130","\uace0\uac1d \uacbd\ud5d8","\uace0\uac1d\uacbd\ud5d8","\uace0\uac1d\ub2c8\uc988","\uace0\uc591\uc774","\ub51c\ub9ac\ubc84\ub9ac\ud788\uc5b4\ub85c","\uc6b4\uc601\ub370\uc774\ud130","\uc6b4\uc601\ud6a8\uc728","\ucf54\ub85c\ub09819","\ud004\ud2b8\ub9ad\uc2a4"],"articleSection":["\uace0\uac1d \uc774\uc57c\uae30","\uace0\uac1d\uacbd\ud5d8 \uc774\uc57c\uae30","\ub2f9\uba74\uacfc\uc81c\uc640 \uc194\ub8e8\uc158"],"inLanguage":"ko-KR"},{"@type":"WebPage","@id":"https:\/\/news.sap.com\/korea\/2022\/08\/%eb%94%9c%eb%a6%ac%eb%b2%84%eb%a6%ac%ed%9e%88%ec%96%b4%eb%a1%9c-%ed%95%98%ec%9d%b4%ed%85%8c%ed%81%ac%eb%a1%9c-%ea%b3%a0%ea%b0%9d-%eb%8b%88%ec%a6%88-%ed%8c%8c%ec%95%85-%ea%b0%95%ed%99%94\/","url":"https:\/\/news.sap.com\/korea\/2022\/08\/%eb%94%9c%eb%a6%ac%eb%b2%84%eb%a6%ac%ed%9e%88%ec%96%b4%eb%a1%9c-%ed%95%98%ec%9d%b4%ed%85%8c%ed%81%ac%eb%a1%9c-%ea%b3%a0%ea%b0%9d-%eb%8b%88%ec%a6%88-%ed%8c%8c%ec%95%85-%ea%b0%95%ed%99%94\/","name":"\ub51c\ub9ac\ubc84\ub9ac\ud788\uc5b4\ub85c, \ud558\uc774\ud14c\ud06c\ub85c \uace0\uac1d \ub2c8\uc988 \ud30c\uc545 \uac15\ud654 - 麻豆原创 Korea \ub274\uc2a4\uc13c\ud130","isPartOf":{"@id":"https:\/\/news.sap.com\/korea\/#website"},"primaryImageOfPage":{"@id":"https:\/\/news.sap.com\/korea\/2022\/08\/%eb%94%9c%eb%a6%ac%eb%b2%84%eb%a6%ac%ed%9e%88%ec%96%b4%eb%a1%9c-%ed%95%98%ec%9d%b4%ed%85%8c%ed%81%ac%eb%a1%9c-%ea%b3%a0%ea%b0%9d-%eb%8b%88%ec%a6%88-%ed%8c%8c%ec%95%85-%ea%b0%95%ed%99%94\/#primaryimage"},"image":{"@id":"https:\/\/news.sap.com\/korea\/2022\/08\/%eb%94%9c%eb%a6%ac%eb%b2%84%eb%a6%ac%ed%9e%88%ec%96%b4%eb%a1%9c-%ed%95%98%ec%9d%b4%ed%85%8c%ed%81%ac%eb%a1%9c-%ea%b3%a0%ea%b0%9d-%eb%8b%88%ec%a6%88-%ed%8c%8c%ec%95%85-%ea%b0%95%ed%99%94\/#primaryimage"},"thumbnailUrl":"https:\/\/news.sap.com\/korea\/files\/2022\/08\/02\/food-delivery-287498_GettyImages-1144524709.jpg","datePublished":"2022-08-02T04:50:59+00:00","dateModified":"2026-02-06T00:36:53+00:00","author":{"@id":"https:\/\/news.sap.com\/korea\/#\/schema\/person\/4c928d7f607a6fc8e22ef6bb884c9803"},"description":"\ub51c\ub9ac\ubc84\ub9ac\ud788\uc5b4\ub85c(Delivery Hero)\ub294 \ub9e4\uc77c 40\ub9cc\uac74 \uac00\ub7c9\uc758 \uc8fc\ubb38\uc744 \ubc30\ub2ec\ud569\ub2c8\ub2e4. \uc774 \uc815\ub3c4 \uaddc\ubaa8\uc758 \ube44\uc988\ub2c8\uc2a4\ub77c\uba74 \ud2b9\ud788 \uc9c0\uae08\ucc98\ub7fc \ubd88\ud655\uc2e4\ud55c \uc2dc\ub300\uc5d0 \uc0b4\uc544\ub0a8\uae30 \uc704\ud574\uc11c\ub294 \uace0\uac1d \ub9cc\uc871\uacfc \uace0\uac1d \ucda9\uc131\ub3c4\ub97c \uc6b4\uc601 \ud6a8\uc728\uacfc \uade0\ud615 \uc788\uac8c \uad00\ub9ac\ud574\uc57c\ub9cc \ud569\ub2c8\ub2e4. \ubc14\ub85c \uadf8 \uc810\uc774 \ubb38\uc81c\uc8e0.","breadcrumb":{"@id":"https:\/\/news.sap.com\/korea\/2022\/08\/%eb%94%9c%eb%a6%ac%eb%b2%84%eb%a6%ac%ed%9e%88%ec%96%b4%eb%a1%9c-%ed%95%98%ec%9d%b4%ed%85%8c%ed%81%ac%eb%a1%9c-%ea%b3%a0%ea%b0%9d-%eb%8b%88%ec%a6%88-%ed%8c%8c%ec%95%85-%ea%b0%95%ed%99%94\/#breadcrumb"},"inLanguage":"ko-KR","potentialAction":[{"@type":"ReadAction","target":["https:\/\/news.sap.com\/korea\/2022\/08\/%eb%94%9c%eb%a6%ac%eb%b2%84%eb%a6%ac%ed%9e%88%ec%96%b4%eb%a1%9c-%ed%95%98%ec%9d%b4%ed%85%8c%ed%81%ac%eb%a1%9c-%ea%b3%a0%ea%b0%9d-%eb%8b%88%ec%a6%88-%ed%8c%8c%ec%95%85-%ea%b0%95%ed%99%94\/"]}]},{"@type":"ImageObject","inLanguage":"ko-KR","@id":"https:\/\/news.sap.com\/korea\/2022\/08\/%eb%94%9c%eb%a6%ac%eb%b2%84%eb%a6%ac%ed%9e%88%ec%96%b4%eb%a1%9c-%ed%95%98%ec%9d%b4%ed%85%8c%ed%81%ac%eb%a1%9c-%ea%b3%a0%ea%b0%9d-%eb%8b%88%ec%a6%88-%ed%8c%8c%ec%95%85-%ea%b0%95%ed%99%94\/#primaryimage","url":"https:\/\/news.sap.com\/korea\/files\/2022\/08\/02\/food-delivery-287498_GettyImages-1144524709.jpg","contentUrl":"https:\/\/news.sap.com\/korea\/files\/2022\/08\/02\/food-delivery-287498_GettyImages-1144524709.jpg","width":1600,"height":1067,"caption":"Woman ordering food online on her electronic device"},{"@type":"BreadcrumbList","@id":"https:\/\/news.sap.com\/korea\/2022\/08\/%eb%94%9c%eb%a6%ac%eb%b2%84%eb%a6%ac%ed%9e%88%ec%96%b4%eb%a1%9c-%ed%95%98%ec%9d%b4%ed%85%8c%ed%81%ac%eb%a1%9c-%ea%b3%a0%ea%b0%9d-%eb%8b%88%ec%a6%88-%ed%8c%8c%ec%95%85-%ea%b0%95%ed%99%94\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/news.sap.com\/korea\/"},{"@type":"ListItem","position":2,"name":"\ub51c\ub9ac\ubc84\ub9ac\ud788\uc5b4\ub85c, \ud558\uc774\ud14c\ud06c\ub85c \uace0\uac1d \ub2c8\uc988 \ud30c\uc545 \uac15\ud654"}]},{"@type":"WebSite","@id":"https:\/\/news.sap.com\/korea\/#website","url":"https:\/\/news.sap.com\/korea\/","name":"麻豆原创 Korea \ub274\uc2a4\uc13c\ud130","description":"麻豆原创 \ucf54\ub9ac\uc544\uc5d0 \ub300\ud55c \ub274\uc2a4","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/news.sap.com\/korea\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"ko-KR"},{"@type":"Person","@id":"https:\/\/news.sap.com\/korea\/#\/schema\/person\/4c928d7f607a6fc8e22ef6bb884c9803","name":"Adam Park","image":{"@type":"ImageObject","inLanguage":"ko-KR","@id":"https:\/\/news.sap.com\/korea\/#\/schema\/person\/image\/","url":"https:\/\/news.sap.com\/korea\/files\/2019\/05\/avatar_user_931_1557372869-96x96.png","contentUrl":"https:\/\/news.sap.com\/korea\/files\/2019\/05\/avatar_user_931_1557372869-96x96.png","caption":"Adam Park"},"sameAs":["https:\/\/www.linkedin.com\/in\/adampark\/","https:\/\/x.com\/lovelyauer"],"url":"https:\/\/news.sap.com\/korea\/author\/adampark\/"}]}},"amp_enabled":true,"_links":{"self":[{"href":"https:\/\/news.sap.com\/korea\/wp-json\/wp\/v2\/posts\/2841","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/news.sap.com\/korea\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/news.sap.com\/korea\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/news.sap.com\/korea\/wp-json\/wp\/v2\/users\/931"}],"replies":[{"embeddable":true,"href":"https:\/\/news.sap.com\/korea\/wp-json\/wp\/v2\/comments?post=2841"}],"version-history":[{"count":0,"href":"https:\/\/news.sap.com\/korea\/wp-json\/wp\/v2\/posts\/2841\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/news.sap.com\/korea\/wp-json\/wp\/v2\/media\/2842"}],"wp:attachment":[{"href":"https:\/\/news.sap.com\/korea\/wp-json\/wp\/v2\/media?parent=2841"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/news.sap.com\/korea\/wp-json\/wp\/v2\/categories?post=2841"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/news.sap.com\/korea\/wp-json\/wp\/v2\/tags?post=2841"},{"taxonomy":"sapn-display","embeddable":true,"href":"https:\/\/news.sap.com\/korea\/wp-json\/wp\/v2\/sapn-display?post=2841"},{"taxonomy":"sapn-type","embeddable":true,"href":"https:\/\/news.sap.com\/korea\/wp-json\/wp\/v2\/sapn-type?post=2841"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}