{"id":2585,"date":"2022-07-22T04:30:29","date_gmt":"2022-07-22T04:30:29","guid":{"rendered":"https:\/\/news.sap.com\/korea\/?p=2585"},"modified":"2024-10-18T02:14:50","modified_gmt":"2024-10-18T02:14:50","slug":"%eb%a7%88%eb%b2%95%ea%b0%99%ec%9d%80-%ea%b3%a0%ea%b0%9d-%ea%b2%bd%ed%97%98%ea%b3%bc-%eb%aa%a8%ec%97%94%ec%9d%98-%eb%94%94%ec%a7%80%ed%84%b8-%ec%a0%84%eb%9e%b5","status":"publish","type":"post","link":"https:\/\/news.sap.com\/korea\/2022\/07\/%eb%a7%88%eb%b2%95%ea%b0%99%ec%9d%80-%ea%b3%a0%ea%b0%9d-%ea%b2%bd%ed%97%98%ea%b3%bc-%eb%aa%a8%ec%97%94%ec%9d%98-%eb%94%94%ec%a7%80%ed%84%b8-%ec%a0%84%eb%9e%b5\/","title":{"rendered":"\ub9c8\ubc95\uac19\uc740 \uace0\uac1d \uacbd\ud5d8\uacfc \ubaa8\uc5d4\uc758 \ub514\uc9c0\ud138 \uc804\ub7b5"},"content":{"rendered":"<hr \/>\n<p style=\"padding-left: 40px\">\u201c\uc601\uc5c5 \ud300\uacfc \ucee8\ud0dd \uc13c\ud130, \ub9c8\ucf00\ud305 \ub4f1 \uad00\ub828 \ubd80\uc11c \uc804\ubc18\uc5d0 \uac78\uccd0 \uc911\uc559 \uc9d1\uc911\uc2dd \ud50c\ub7ab\ud3fc\uc73c\ub85c \ub370\uc774\ud130\ub97c \uc5f0\uacb0\ud574 \ub9e4\ucd9c \uc99d\ub300, \uc804\ud658\uc728 \uc81c\uace0, \uace0\uac1d \uc11c\ube44\uc2a4 \ubc18\uc751 \uc18d\ub3c4 \ubc0f \ud574\uacb0 \uc18d\ub3c4 \uc99d\ub300, \ube0c\ub79c\ub4dc \uacbd\uc7c1\uc6b0\uc704 \uc81c\uace0 \ub4f1\uc758 \ud6a8\uacfc\ub97c \uc5bb\uace0 \uc788\uc2b5\ub2c8\ub2e4.\u201d<\/p>\n<hr \/>\n<p style=\"text-align: center\"><strong>\uae00\uc4f4\uc774: \uc218\uc804 \uac8c\uc77c\ub7ec(<a href=\"https:\/\/news.sap.com\/korea\/tags\/susan-galer\/\" target=\"_blank\" rel=\"noopener\">Susan Galer<\/a>)<\/strong><\/p>\n<p>\uace0\uac1d\uc744 \uae30\uc058\uac8c \ud558\ub294 \ub9c8\ubc95\uac19\uc740 \uc21c\uac04\uc740 \ubc14\ub85c \uc601\uc5c5\uacfc \uc11c\ube44\uc2a4, \ub9c8\ucf00\ud305\uc774 \ub108\ubb34\ub098\ub3c4 \uc27d\uace0 \ube68\ub9ac \ubc18\uc751\ud558\uba70 \uc644\ubcbd\ud558\uac8c \uc0c1\ud638\uc791\uc6a9\ud560 \ub54c \uc77c\uc5b4\ub0a9\ub2c8\ub2e4. \ubd81\ubbf8 \uc9c0\uc5ed \uc695\uc2e4 \uc218\uc804 \uc5c5\uacc4\ub97c \uc120\ub3c4\ud558\ub294\u00a0<a title=\"https:\/\/www.moen.com\/\" href=\"https:\/\/www.moen.com\/\" target=\"_blank\" rel=\"nofollow noopener noreferrer\" data-ga-track=\"ExternalLink:https:\/\/www.moen.com\/\" aria-label=\"Moen\" data-reader-unique-id=\"16\">\ubaa8\uc5d4(Moen)<\/a>\uc740 \ubc14\ub85c \uadf8\ub7f0 \ub9c8\ubc95\uac19\uc740 \uc21c\uac04\uc744 \uc120\uc0ac\ud558\uace0 \uc788\uc2b5\ub2c8\ub2e4. \uc601\uc5c5\uacfc \uc11c\ube44\uc2a4, \uc804\uc790\uc0c1\uac70\ub798, \ub9c8\ucf00\ud305 \uc6b4\uc601 \ub4f1\uc744 \ub514\uc9c0\ud138\ub85c \uc804\ud658\ud574 \ud6a8\uc728 \uc81c\uace0, \ub9e4\ucd9c \uc99d\ub300, \uace0\uac1d \ucda9\uc131\ub3c4 \ub4f1\uc758 \ud6a8\uacfc\ub97c \ub204\ub9bd\ub2c8\ub2e4. \ubaa8\uc5d4\uc758 \uc9c0\ub098 \uce7c\uc2a8(Gina Carlson) \uae30\uc220 \ubd80\ubb38\uc7a5\uc740 \ucd5c\uadfc <a title=\"https:\/\/www.sap.com\/korea\/about\/events\/sapphire.html\" href=\"https:\/\/www.sap.com\/korea\/about\/events\/sapphire.html\" target=\"_blank\" rel=\"nofollow noopener noreferrer\" data-ga-track=\"ExternalLink:https:\/\/www.sap.com\/about\/events\/sapphire.html\" aria-label=\"麻豆原创 Sapphire Orlando\" data-reader-unique-id=\"17\">麻豆原创 \uc0ac\ud30c\uc774\uc5b4 \uc62c\ub79c\ub3c4<\/a> \ud589\uc0ac\uc5d0\uc11c \ubaa8\uc5d4\uc758 \uace0\uac1d\uacbd\ud5d8(CX) \uc5ec\uc815\uc744 \uc18c\uac1c\ud588\uc2b5\ub2c8\ub2e4.<\/p>\n<blockquote><p>\uc5f0\uacb0\ub41c \ub370\uc774\ud130\ub85c \ubaa8\uc5d4(Moen)\uc758 \ucf5c\uc13c\ud130\uc640 \ub2e4\ub978 \ubd80\uc11c \uc9c1\uc6d0\ub4e4\uc740 \uac1c\uc778\ud654 \ub41c \uc11c\ube44\uc2a4\ub97c \uc81c\uacf5\ud574 \ub354 \ube68\ub9ac \uace0\uac1d \ub2c8\uc988\ub97c \ucda9\uc871\ud558\uace0 \uc601\uc5c5 \uac1c\uc120\uacfc \uc18c\ube44\uc790 \ucda9\uc131\ub3c4 \uc81c\uace0 \ud6a8\uacfc\ub97c \ub204\ub9bd\ub2c8\ub2e4.<\/p><\/blockquote>\n<p data-reader-unique-id=\"27\">\u201c\uace0\uac1d\uacbd\ud5d8(CX) \uae30\uc220\uc5d0 \ub300\ud55c \ud22c\uc790\uc758 \ud575\uc2ec\uc740 \uc0ac\uc5c5\uc804\ub7b5\uacfc \ube44\uc804\uc744 \uace0\uac1d \uc911\uc2ec\uc73c\ub85c \ub9de\ucd94\ub294 \ub370 \uc788\ub2e4\u201d\uace0 \uce7c\uc2a8 \ubd80\ubb38\uc7a5\uc740 \uc804\ud569\ub2c8\ub2e4. \u201c\uc601\uc5c5 \ud300\uacfc \ucee8\ud0dd \uc13c\ud130, \ub9c8\ucf00\ud305 \ub4f1 \uad00\ub828 \ubd80\uc11c \uc804\ubc18\uc5d0 \uac78\uccd0 \uc911\uc559 \uc9d1\uc911\uc2dd \ud50c\ub7ab\ud3fc\uc73c\ub85c \ub370\uc774\ud130\ub97c \uc5f0\uacb0\ud574 \ub9e4\ucd9c \uc99d\ub300, \uc804\ud658\uc728 \uc81c\uace0, \uace0\uac1d \uc11c\ube44\uc2a4 \ubc18\uc751 \uc18d\ub3c4 \ubc0f \ud574\uacb0 \uc18d\ub3c4 \uc99d\ub300, \ube0c\ub79c\ub4dc \uacbd\uc7c1\uc6b0\uc704 \uc81c\uace0 \ub4f1\uc758 \ud6a8\uacfc\ub97c \uc5bb\uace0 \uc788\uc2b5\ub2c8\ub2e4.\u201d<\/p>\n<div class=\"panel\">\n<h3><a title=\"AI\ub85c \uace0\uac1d\uacbd\ud5d8 \ubb38\uc81c \ud574\uacb0\uc744 \ub3d5\ub294 \ubc29\ubc95\" href=\"https:\/\/news.sap.com\/korea\/2022\/08\/ai%eb%a1%9c-%ea%b3%a0%ea%b0%9d%ea%b2%bd%ed%97%98-%eb%ac%b8%ec%a0%9c-%ed%95%b4%ea%b2%b0%ec%9d%84-%eb%8f%95%eb%8a%94-%eb%b0%a9%eb%b2%95\/\" target=\"_blank\" rel=\"noopener\">AI\ub85c \uace0\uac1d\uacbd\ud5d8 \ubb38\uc81c \ud574\uacb0\uc744 \ub3d5\ub294 \ubc29\ubc95<\/a> | <a href=\"https:\/\/news.sap.com\/korea\/type\/feature\/\" target=\"_blank\" rel=\"noopener\">\ud2b9\uc9d1 \uae30\uc0ac<\/a><\/h3>\n<p>\ub54c\ub85c\ub294 <a title=\"\uc778\uacf5\uc9c0\ub2a5\uc774\ub780? | \ube44\uc988\ub2c8\uc2a4\uc758 AI | 麻豆原创\" href=\"https:\/\/www.sap.com\/korea\/products\/artificial-intelligence\/what-is-artificial-intelligence.html\" target=\"_blank\" rel=\"noopener\">\uc778\uacf5\uc9c0\ub2a5(AI)<\/a>\uc744 \uc774\uc6a9\ud574 \uace0\uac1d\uacbd\ud5d8\uc744 \uc804\ub2ec\ud558\uace0 \ub54c\ub85c\ub294 \uc9c1\uc6d0\uc774 \ub2f4\ub2f9\ud558\uc8e0. \uc544\uc8fc \uc624\ub798\ub41c \uc61b\ub0a0 \uae30\uc220\uc744 \uc801\uc6a9\ud560 \ub54c\ub3c4 \uc788\uc2b5\ub2c8\ub2e4. \uac00\uc7a5 \uc911\uc694\ud55c \uc810\uc740 \ubc14\ub85c \ud0c1\uc6d4\ud55c \uacbd\ud5d8\uc758 \uc804\ub2ec\uc785\ub2c8\ub2e4. \ubb34\uc2a8 \uc77c\uc744 \ud558\uac74 \uac04\uc5d0 AI\uac00 \ubaa8\ub4e0 \uc77c\uc744 \ub3c4\ub9e1\uc544 \ud574 \uc904 \uac83\uc73c\ub85c \uae30\ub300\ud558\uc9c0\ub294 \ub9c8\uc138\uc694.<\/p>\n<\/div>\n<h2 data-reader-unique-id=\"29\"><strong data-reader-unique-id=\"30\">\uc5f0\uacb0\ub41c \ub370\uc774\ud130, <\/strong><strong data-reader-unique-id=\"30\">\uace0\uac1d \ucda9\uc131\ub3c4\uc758 \uae30\ubc18<\/strong><\/h2>\n<p data-reader-unique-id=\"32\">\ubaa8\uc5d4\uc740 <a title=\"https:\/\/www.sap.com\/korea\/products\/crm.html\" href=\"https:\/\/www.sap.com\/korea\/products\/crm.html\" target=\"_blank\" rel=\"nofollow noopener noreferrer\" data-ga-track=\"ExternalLink:https:\/\/www.sap.com\/products\/crm.html\" aria-label=\"麻豆原创 Customer Experience\" data-reader-unique-id=\"33\">\uace0\uac1d\uacbd\ud5d8(麻豆原创 Customer Experience)<\/a> \uc194\ub8e8\uc158\uc744 \uc774\uc6a9\ud574 \uace0\uc131\uc7a5 \uacc4\ud68d \ub2ec\uc131\uc5d0 \ud544\uc694\ud55c \ud601\uc2e0\uc744 \uc81c\uacf5\ud558\ub294 \uc874\uacbd \ubc1b\ub294 \ud575\uc2ec \ube0c\ub79c\ub4dc \uc911 \ud558\ub098\uc785\ub2c8\ub2e4. \uc0ac\uc2e4 \uc774 \ud68c\uc0ac\uc758 \uc804\ub7b5\uc740 \uace0\uac1d\uacbd\ud5d8(CX)\uc774 \ud2b9\uc815 \ubd80\uc11c\uc758 \ub2e8\uc808\ub41c \uc804\uc220\uc5d0\uc11c \ubc97\uc5b4\ub098 \uc804\ub7b5\uc801\uc778 \uacbd\uc601 \ud544\uc218\uc694\uc18c\ub85c \ubcc0\ubaa8\ud558\ub294 \uc2dc\uc7a5 \uc804\ubc18\uc5d0 \uac78\uce5c \ub300\uaddc\ubaa8 \uc9c0\uac01\ubcc0\ub3d9\uc744 \ubc18\uc601\ud569\ub2c8\ub2e4. \ubaa8\uc5d4\uc758 \uadfc\uac04\uc774 \ub418\ub294 \uae30\uc5c5\uac04(B2B) \uc5f0\uacb0\uc740 \uc5ec\uc804\ud788 \uad73\uac74\ud558\uc9c0\ub9cc \ub9ce\uc740 \uc81c\uc870\uc5c5\uccb4\uc640 \uc720\uc0ac\ud558\uac8c \uc774 \ud68c\uc0ac\ub3c4 \uc720\ud1b5\uc5c5\uccb4, \ud558\uccad\uc5c5\uccb4, \ubc30\uad00\uacf5, \uae30\ud0c0 \uc11c\ube44\uc2a4 \uc0ac\uc5c5\uc790, \uc18c\ube44\uc790 \ub4f1\uc5d0\uac8c \ubcf4\ub2e4 \uac00\uae4c\uc774 \ub2e4\uac00\uc11c\uace0 \uc788\uc2b5\ub2c8\ub2e4. \ubaa8\uc5d4\uc758 \ucd08\uae30 \uace0\uac1d\uacbd\ud5d8(CX)\u00a0 \ud22c\uc790\uc758 \ucd08\uc810\uc740 \uc601\uc5c5 \ud300\uc758 \ub514\uc9c0\ud138 \uace0\uac1d \uc18c\ud1b5\uc774\uc5c8\uc2b5\ub2c8\ub2e4.<\/p>\n<p data-reader-unique-id=\"35\">\u201c\ud310\ub9e4 \ud504\ub85c\uc138\uc2a4\ub97c \uc911\uc2ec\uc73c\ub85c \uc2dc\uc791\ud588\uc9c0\ub9cc \uace7 \ubc14\ub85c \uc601\uc5c5\uacfc \uc11c\ube44\uc2a4, \uace0\uac1d \ubc0f \uc18c\ube44\uc790 \ub370\uc774\ud130, \ub9c8\ucf00\ud305 \ucea0\ud398\uc778 \ub4f1\uc758 \ub370\uc774\ud130\ub97c \uc5f0\uacb0\ud560 \uc218\ub9cc \uc788\ub2e4\uba74 \uc804\uccb4 \uacbd\uc601 \uc804\ub7b5\uc744 \uc9c4\uc77c\ubcf4\ud574 \uace0\uac1d \ucda9\uc131\ub3c4\ub97c \ud655\ubcf4\ud560 \uc218 \uc788\uc73c\ub9ac\ub77c\ub294 \uc0ac\uc2e4\uc744 \uae68\ub2ec\uc558\ub2e4&#8221;\uace0 \uce7c\uc2a8 \ubd80\ubb38\uc7a5\uc740 \ubc1d\ud799\ub2c8\ub2e4. \u201c\ud22c\uc790 \uad00\uc810\uc5d0\uc11c \ubcf4\uba74 \uccab 3\ub144 \ub3d9\uc548 \ucd08\uae30 \ub9e4\ucd9c \ubaa9\ud45c\ub97c \ud55c\ucc38 \ucd08\uacfc \ub2ec\uc131\ud588\uc2b5\ub2c8\ub2e4. \uc800\ud76c \ucf5c\uc13c\ud130 \uc0c1\ub2f4\uc6d0\uc740 \ub354 \ub9ce\uc740 \ucf5c\uc744 \ucc98\ub9ac\ud558\uace0 \uc911\uc694\ud55c \uad50\ucc28 \ud310\ub9e4 \uc5c5\ubb34\ub97c \ucd94\uac00\ud560 \uc218 \uc788\uac8c \ub418\uc5c8\uc8e0 \ub9c8\ucf00\ud305 \uce21\uba74\uc5d0\uc11c\ub294 \uc800\ud76c \ucee8\ud0dd \uc13c\ud130\uc5d0 \uc5f0\ub77d\ud574 \uc624\ub294 \uc0ac\ub78c\uc744 \ubcf4\ub2e4 \uc815\ud655\ud788 \ud0c0\uac8c\ud305\ud574 \uac70\ub798 \ud30c\ud2b8\ub108 \ub4f1 \uac00\ub9dd \uace0\uac1d\uc5d0\uac8c \uac1c\uc778\ud654\ub41c \ucf58\ud150\uce20\ub97c \uc81c\uacf5\ud569\ub2c8\ub2e4. \ucd08\uae30 \uc131\uacf5 \ub355\ubd84\uc5d0 \uc774 \uc804\ub7b5 \ud50c\ub7ab\ud3fc\uc5d0 \uacc4\uc18d \ud22c\uc790\ud574 \uc624\uace0 \uc788\uc2b5\ub2c8\ub2e4. \uc774\uc81c\ub294 \ucda9\uc131\ub3c4 \ud504\ub85c\uadf8\ub7a8\uc73c\ub85c \uace0\uac1d\uc774 \uc9c0\uc18d\uc801\uc778 \uac00\uce58\ub97c \uc81c\uacf5\ud558\ub294 \uc81c\ud488\uc744 \uad6c\uc785\ud558\ub3c4\ub85d \ucd09\uc9c4\ud558\uace0 \uc788\uc2b5\ub2c8\ub2e4.\u201d<\/p>\n<h2 data-reader-unique-id=\"36\"><strong data-reader-unique-id=\"37\">\ub514\uc9c0\ud138 \ud601\uc2e0, \uc0ac\uc5c5 \uae30\ud68c \ucd09\uc9c4<\/strong><\/h2>\n<p data-reader-unique-id=\"38\">\ubaa8\uc5d4\uc740 \uc120\ub3c4\uc801\uc778 \uc81c\uc870\uc5c5\uccb4\uac00 \ub514\uc9c0\ud138 \uae30\ubc18\uc758 \uc131\uc7a5 \uae30\ud68c\ub97c \ud65c\uc6a9\ud558\ub294 \ubc29\uc2dd\uc744 \ubcf4\uc5ec\uc8fc\ub294 \ub300\ud45c\uc801\uc778 \uc0ac\ub840\uc785\ub2c8\ub2e4. \ud074\ub77c\uc6b0\ub4dc \uae30\ubc18 \ud50c\ub7ab\ud3fc\uc774 \uc77c\uc120 \ubd80\uc11c\uc640 \uc9c0\uc6d0 \ubd80\uc11c\uc758 \ud504\ub85c\uc138\uc2a4\uc5d0\uc11c \ub098\uc628 \uc815\ubcf4\ub97c \uc5f0\uacb0\ud558\uba74 \uc0c8\ub85c\uc6b4 \ube44\uc988\ub2c8\uc2a4 \ubaa8\ub378\uc774 \ub4f1\uc7a5\ud569\ub2c8\ub2e4. \uc608\ucee8\ub300 \ubaa8\uc5d4\uc740 \uc2a4\ub9c8\ud2b8 \ud648 \uae30\uc220 \ub4f1\uc758 \ubd84\uc57c\ub85c \uc624\ud37c\ub9c1\uc744 \ud655\uc7a5\ud558\uace0 \uace0\uac1d \ub370\uc774\ud130\ub97c \uc218\uc775\uc6d0\uc73c\ub85c \ud65c\uc6a9\ud574 \ubc29\ud5a5\uc81c \uc0e4\uc6cc\uae30 \uad6c\ub3c5 \uc11c\ube44\uc2a4 \ub4f1 \uc0c8\ub85c\uc6b4 \ub9e4\ucd9c \ubaa8\ub378\uc744 \ub3c4\uc785\ud588\uc2b5\ub2c8\ub2e4. \ub9e4\uc77c \uc11c\ube44\uc2a4 \uc0c1\ub2f4\uc6d0\uc740 \ubaa8\uc5d4\uc758 \ub370\ud488\uc5d0 \ub300\ud55c \ub514\uc9c0\ud138 \uc9c0\uc2dd \uae30\ubc18\uc5d0 \ubcf4\ub2e4 \uc27d\uac8c \uc811\uadfc\ud558\uace0 \uc601\uc5c5 \uc778\ub825\uc740 \uc774\ub3d9 \uc911\uc77c \ub54c \ubaa8\ubc14\uc77c \uc6b0\uc120 \uacbd\ud5d8\uc758 \ud6a8\uacfc\ub97c \ud1a1\ud1a1\ud788 \ubcf4\uace0 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n<div class=\"panel\">\n<h3><a title=\"\ucd08\uac1c\uc778\ud654 \uc2dc\ub300, \ube44\uc988\ub2c8\uc2a4 \uc131\uacf5\uc744 \uc704\ud55c 3\ub300 \uc804\ub7b5\" href=\"https:\/\/news.sap.com\/korea\/2023\/05\/%ec%b4%88%ea%b0%9c%ec%9d%b8%ed%99%94-%ec%8b%9c%eb%8c%80-%eb%b9%84%ec%a6%88%eb%8b%88%ec%8a%a4-%ec%84%b1%ea%b3%b5%ec%9d%84-%ec%9c%84%ed%95%9c-3%eb%8c%80-%ec%a0%84%eb%9e%b5\/\" target=\"_blank\" rel=\"noopener\">\ucd08\uac1c\uc778\ud654 \uc2dc\ub300, \ube44\uc988\ub2c8\uc2a4 \uc131\uacf5\uc744 \uc704\ud55c 3\ub300 \uc804\ub7b5<\/a> | <a href=\"https:\/\/news.sap.com\/korea\/type\/feature\/\" target=\"_blank\" rel=\"noopener\">\ud2b9\uc9d1 \uae30\uc0ac<\/a><\/h3>\n<p><strong>N\uc7a1\ub7ec<\/strong>\uc640\u00a0<strong>\ubd80\uce90<\/strong>\uc758 \uc2dc\ub300. \uc6b0\ub9ac\ub294\u00a0<strong>\uc2dc\uac04<\/strong>\uacfc\u00a0<strong>\uc7a5\uc18c<\/strong>,\u00a0<strong>\uc0c1\ud669<\/strong>\uc5d0 \ub530\ub77c\u00a0<strong>\ub2e4\uc591\ud55c \uc790\uc544<\/strong>\ub85c \uc0b4\uc544\uac11\ub2c8\ub2e4. \ubd80\uce90\uc758\u00a0<strong>\ub2c8\uc988<\/strong>\uc640\u00a0<strong>\uc120\ud638\ub3c4<\/strong>,\u00a0<strong>\uad00\uc2ec\uc0ac<\/strong>\ub97c \uc774\ud574\ud558\uace0\u00a0<strong>\uac1c\uc778\ud654\ub41c \uacbd\ud5d8<\/strong>\uacfc\u00a0<strong>\ucd94\ucc9c<\/strong>,\u00a0<strong>\uc0c1\ud638\uc791\uc6a9<\/strong>\uc744 \uc81c\uacf5\ud558\uae30 \uc704\ud55c \uae30\uc5c5\uc758\u00a0<strong>\ucd08\uac1c\uc778\ud654 \uc131\uacf5 \uc804\ub7b5<\/strong>.\u00a0<a href=\"https:\/\/news.sap.com\/korea\/tags\/%EC%9B%94%EA%B0%84-%EC%9D%B8%EC%82%AC%EC%9D%B4%ED%8A%B8\/\" target=\"_blank\" rel=\"noopener\">\uc6d4\uac04 \uc778\uc0ac\uc774\ud2b8<\/a>\uc5d0\uc11c \ud655\uc778\ud558\uc138\uc694.<\/p>\n<\/div>\n<p data-reader-unique-id=\"39\">\u201c\ubd80\ud488 \uc218\uc900\uae4c\uc9c0 \ub2e8\ud488(SKU) \uc815\ubcf4\ub97c \uc0c1\uc138 \uc81c\uacf5\ud558\ub294 \uc9c0\uc2dd\uad00\ub9ac \uc194\ub8e8\uc158\uc73c\ub85c \uc11c\ube44\uc2a4 \uc0c1\ub2f4\uc6d0\uc758 \uc5c5\ubb34\ub97c 100% \ub514\uc9c0\ud138\ud654 \ud588\ub2e4\u201d\uace0 \uce7c\uc2a8 \ubd80\ubb38\uc7a5\uc740 \uc804\ud569\ub2c8\ub2e4. \u201c\uc9c8\ubb38\uc5d0 \ubcf4\ub2e4 \ube68\ub9ac \ub2f5\ud558\uace0 \uace0\uac1d\uacfc \ub514\uc9c0\ud138\ub85c \uc774\ubbf8\uc9c0\ub97c \uacf5\uc720\ud574 \uc815\ud655\ud55c \ubd80\ud488\uacfc \uc81c\ud488\uc744 \ud30c\uc545\ud558\ub3c4\ub85d \ub3d5\uc2b5\ub2c8\ub2e4. \uace0\uac1d\uc774 \uacbd\uc7c1\uc0ac\uc758 \uc81c\ud488 \uc774\ubbf8\uc9c0\ub97c \uacf5\uc720\ud558\uba74 \uc800\ud76c \uc0c1\ub2f4\uc6d0\uc740 \ud574\ub2f9 \uc81c\ud488\uc744 \ubaa8\uc5d4 \uc81c\ud488\uc73c\ub85c \uad50\uccb4\ud560 \uacbd\uc6b0 \ud560\uc778\uc744 \uc81c\uc548\ud560 \uc218 \uc788\uc8e0. \ub2e8\uacc4\ubcc4 \ub3d9\uc601\uc0c1 \uc0ac\uc6a9 \uc124\uba85\uc11c\ub098 \ud604\uc7a5 \uc11c\ube44\uc2a4\ub97c \uc6d0\ud558\ub294 \uace0\uac1d\uc744 \uc704\ud55c \uc778\uadfc \ubc30\uad00\uacf5 \ucd94\ucc9c \ub4f1 \uc124\uce58 \ubc0f \uad50\uccb4 \uad00\ub828 \ubb38\uc758\ub97c \uc9c0\uc6d0\ud560 \ucd5c\uc0c1\uc758 \ubc29\uc548\ub3c4 \ud0d0\uc0c9 \uc911\uc785\ub2c8\ub2e4.\u201d<\/p>\n<h2 data-reader-unique-id=\"41\"><strong data-reader-unique-id=\"42\">\ub370\uc774\ud130 \uad50\ud658, \uace0\uac1d \ubc00\ucc29 \uc9c0\uc6d0<\/strong><\/h2>\n<p data-reader-unique-id=\"43\">\uac15\ub825\ud55c \uace0\uac1d \ud30c\ud2b8\ub108\uc2ed\uc73c\ub85c \ubaa8\uc5d4\uc740 \uc5b4\ub5a4 \uc81c\ud488\uc774 \uc5b4\ub290 \uc2dc\uc7a5\uc5d0\uc11c \uc798 \ud314\ub9ac\uace0 \uc788\ub294\uc9c0 \ubcf4\ub2e4 \uc798 \uc774\ud574\ud560 \uc218 \uc788\ub2e4\uace0 \uce7c\uc2a8 \ubd80\ubb38\uc7a5\uc740 \uc124\uba85\ud569\ub2c8\ub2e4. \uc628\ub77c\uc778 \uace0\uac1d\uc740 \uc7ac\uace0\uac00 \uc788\ub294 \uc778\uadfc \uc720\ud1b5\uc5c5\uccb4 \uc815\ubcf4\ub97c \ud3ec\ud568\ud574 \ubaa8\uc5d4\uc758 \uc6f9\uc0ac\uc774\ud2b8\uc5d0\uc11c \uc6d0\ud558\ub294 \uc81c\ud488\uc744 \uc27d\uac8c \ucc3e\uc744 \uc218 \uc788\uc8e0. \ubaa8\uc5d4\uc740 \ub610 \uc628\ub77c\uc778 \uc720\ud1b5\uc5c5\uccb4\uc640 \uc77c\ubc18 \uc720\ud1b5\uc5c5\uccb4\ub97c \uc704\ud55c \uc804\ub2f4 \uc601\uc5c5 \uc0c1\ub2f4\uc6d0\ub3c4 \uc6b4\uc601\ud558\uba70 \uc5c4\uc120\ub41c \uc2dc\uc7a5\uc5d0 \ub300\ud574 \ub9e4\uc7a5\uc758 \ud1b5\ub85c \uad6c\ub9e4\ub97c \ub3d5\ub3c4\ub85d \uc11c\ube44\uc2a4 \uc0c1\ub2f4\uc6d0\ub3c4 \ub450\uace0 \uc788\uc2b5\ub2c8\ub2e4. \uc2dc\uacf5\uc5c5\uccb4\uc640 \uacf5\uc0ac\ub97c \uc9c4\ud589 \uc911\uc778 \ud648 \uc624\ub108\ub294 \uc1fc\ub8f8\uc5d0\uc11c \ubaa8\uc5d4 \uc81c\ud488 \uc815\ubcf4\ub97c \ucc3e\uc744 \uc218 \uc788\uc73c\uba70 \ud310\ub9e4 \uc218\uc694\ub97c \ud1a0\ub300\ub85c \uc9c4\uc5f4\ub300\ub97c \uc5c5\ub370\uc774\ud2b8\ud558\ub294 \ud604\uc9c0 \uc601\uc5c5 \ud300\uc774 \uc9c0\uc6d0\ud569\ub2c8\ub2e4. \uc18c\ube44\uc790\uc640\uc758 \uc9c1\uc811 \uad00\uacc4 \uad6c\ucd95 \ub2e4\uc74c\uc73c\ub85c \ub514\uc9c0\ud138\ud654\uc758 \ucd5c\ub300 \ud6a8\uacfc \uc911 \ud558\ub098\ub294 \uc720\ud1b5\uc5c5\uccb4\uc640\uc758 \uc9c0\uc18d\uc801\uc778 \uc815\ubcf4 \uad50\ud658\uc785\ub2c8\ub2e4.<\/p>\n<p data-reader-unique-id=\"44\">\u201c\uc774\uc81c \ub3c4\uad6c\uc640 \uae30\uc220\uc744 \ud655\ubcf4\ud55c \uc0c1\ud669\uc5d0\uc11c \uc55e\uc73c\ub85c\ub294 \uc720\ud1b5\uc5c5\uccb4\ub85c\ubd80\ud130 \uace0\uac1d\uc774 \uc800\ud76c \uc81c\ud488\uc744 \uc5b4\ub5bb\uac8c \uacbd\ud5d8\ud558\ub294\uc9c0 \ubcf4\ub2e4 \uc815\uad50\ud558\uac8c \ud655\uc778\ud558\ub294 \ubc29\uc548\uc744 \ubaa8\uc0c9 \uc911&#8221;\uc774\ub77c\uace0 \uce7c\uc2a8 \ubcf8\ubd80\uc7a5\uc740 \ubc1d\ud799\ub2c8\ub2e4. \u201c\uc720\ud1b5\uc5c5\uccb4\uc758 \ud53c\ub4dc\ubc31\uc744 \ud1a0\ub300\ub85c \uc800\ud76c\uac00 \uc81c\uacf5\ud558\ub294 \ub0b4\uc5ed\uc758 \uc11c\ube44\uc2a4 \uce21\uba74\uc774\ub098 \ucd94\uac00\ub85c \uc9c0\uc6d0\ud574\uc57c \ud560 \ubd80\ubb38\uc744 \ucc3e\uc544 \ucd94\uc9c4\ud558\uace0\uc790 \ud569\ub2c8\ub2e4.\u201d<\/p>\n<div class=\"panel\">\n<h3><a title=\"\uace0\uac1d \uc9c0\ud5a5\uc5d0 \uc9c4\uc2ec\uc778 4\uac1c \uae30\uc5c5\" href=\"https:\/\/news.sap.com\/korea\/2024\/10\/%ea%b3%a0%ea%b0%9d-%ec%a7%80%ed%96%a5%ec%97%90-%ec%a7%84%ec%8b%ac%ec%9d%b8-4%ea%b0%9c-%ea%b8%b0%ec%97%85\/\" target=\"_blank\" rel=\"noopener\">\uace0\uac1d \uc9c0\ud5a5\uc5d0 \uc9c4\uc2ec\uc778 4\uac1c \uae30\uc5c5<\/a>\u00a0|\u00a0<a href=\"https:\/\/news.sap.com\/korea\/type\/feature\/\" target=\"_blank\" rel=\"noopener\">\ud2b9\uc9d1 \uae30\uc0ac<\/a><\/h3>\n<p>\uc2f1\uac00\ud3ec\ub974 \ud56d\uacf5, \uc544\ub9c8\uc874, \uc2a4\uc704\uae30(Swiggy), 麻豆原创 \uac19\uc740 \uae30\uc5c5\uc740 \uace0\uac1d \uc9c0\ud5a5\uc801\uc778 \uc811\uadfc \ubc29\uc2dd\uc744 \ud1b5\ud574 \uace0\uac1d \ub9cc\uc871\uc744 \uadf9\ub300\ud654\ud569\ub2c8\ub2e4. \uc774\ub4e4 \uae30\uc5c5\uc740 \uace0\uac1d\uc758 \ud3b8\uc758\uc640 \ub9cc\uc871\uc744 \uc6b0\uc120\uc2dc\ud558\uba70, \ubb38\uc81c \ubc1c\uc0dd \uc2dc\uc5d0\ub3c4 \uc2e0\uc18d\ud558\uace0 \uac04\uc18c\ud654\ub41c \uc11c\ube44\uc2a4\ub85c \uace0\uac1d \ucda9\uc131\ub3c4\ub97c \uc720\uc9c0\ud569\ub2c8\ub2e4.<\/p>\n<\/div>\n<h2 data-reader-unique-id=\"45\"><strong data-reader-unique-id=\"46\">\uace0\uac1d\uacbd\ud5d8(CX), \uacbd\uc7c1\uc6b0\uc704\ub85c \uc790\ub9ac\ub9e4\uae40<\/strong><\/h2>\n<p data-reader-unique-id=\"47\">麻豆原创\uc758 \ub2c8\ud2f4 \ubc14\ub514\uc57c\ud2f0\uc544(Nitin Badjatia) \uc11c\ube44\uc2a4 \ud074\ub77c\uc6b0\ub4dc(麻豆原创 Service Cloud) \ubc0f \uc138\uc77c\uc988 \ud074\ub77c\uc6b0\ub4dc(麻豆原创 Sales Cloud) \ub9c8\ucf00\ud305 \ubc0f \uc194\ub8e8\uc158 \ucc45\uc784\uc790\uc5d0 \ub530\ub974\uba74 \uace0\uac1d \uc11c\ube44\uc2a4\ub294 \ub354 \uc774\uc0c1 \uc870\uc9c1\uc758 \ub098\uba38\uc9c0 \ubd80\ubb38\uacfc \ub2e8\uc808\ub41c \ucc44 \uace0\ub9bd\ub41c \uc12c\uc73c\ub85c \uc6b4\uc601\ud560 \uc218\uac00 \uc5c6\uc2b5\ub2c8\ub2e4. \uc81c\ud488\uacfc \uc11c\ube44\uc2a4\uac00 \ud601\uc2e0\uc758 \uc18d\ub3c4 \ub9cc\ud07c \ube68\ub9ac \ucd9c\uc2dc\ub418\ub294 \uc2dc\ub300\uc5d0 \ud604\ub300\uc2dd \uace0\uac1d \uc11c\ube44\uc2a4\ub294 \uc804\uccb4 \uac00\uce58 \uc0ac\uc2ac\uacfc \ub9de\ubb3c\ub824 \uc788\uae30 \ub54c\ubb38\uc785\ub2c8\ub2e4.<\/p>\n<p data-reader-unique-id=\"48\">\u201c\uc81c\uc870\uc5c5\uccb4\ub294 \ucc44\ub110 \ud30c\ud2b8\ub108\ub098 \uc18c\ube44\uc790\uc640 \uac08\uc218\ub85d \uac00\uae4c\uc6cc\uc9c0\uace0 \uc788\ub2e4\u201d\uace0 \ubc14\ub514\uc57c\ud2f0\uc544 \ucc45\uc784\uc790\ub294 \uc804\ud569\ub2c8\ub2e4. \u201c\uace0\uac1d \ucda9\uc131\ub3c4\ub97c \ub192\uc774\uace0 \uae09\ubcc0\ud558\ub294 \uc2dc\uc7a5 \uc694\uad6c\uc5d0 \ub300\uc751\ud558\ub824\uba74 \uc870\uc9c1\uc740 \uace0\uac1d \uc218\uba85\uc8fc\uae30 \uc804\ubc18\uc5d0 \uac78\uccd0 \uc758\ubbf8 \uc788\ub294 \uc5f0\uacb0\uc744 \ucc3d\ucd9c\ud574\uc57c \ud569\ub2c8\ub2e4. \ubc14\ub85c \uc774 \uc810 \ub54c\ubb38\uc5d0 \uc800\ud76c\ub294\u00a0<a title=\"https:\/\/news.sap.com\/2022\/05\/new-intelligent-sap-service-cloud\/\" href=\"https:\/\/news.sap.com\/2022\/05\/new-intelligent-sap-service-cloud\/\" target=\"_blank\" rel=\"nofollow noopener noreferrer\" data-ga-track=\"ExternalLink:https:\/\/news.sap.com\/2022\/05\/new-intelligent-sap-service-cloud\/\" aria-label=\"intelligent 麻豆原创 Service Cloud\" data-reader-unique-id=\"49\">\uc9c0\ub2a5\ud615 \uc11c\ube44\uc2a4 \ud074\ub77c\uc6b0\ub4dc(麻豆原创 Service Cloud)<\/a>\ub97c \uac1c\ubc1c\ud588\uc2b5\ub2c8\ub2e4. \uace0\uac1d \uc11c\ube44\uc2a4 \ubd80\ubb38\uc5d0 \ube60\ub974\uace0 \uc815\ud655\ud55c \ud1b5\ucc30\uc744 \uc81c\uacf5\ud574 \uc989\uac01\uc801\uc778 \ubb38\uc81c\ub97c \ud574\uacb0\ud560 \ubfd0 \uc544\ub2c8\ub77c \ube0c\ub79c\ub4dc \uc57d\uc18d\uacfc \ubbf8\ub798\uc758 \uc131\uc7a5\uc744 \ubcf4\ud638\ud558\uae30 \uc704\ud574\uc11c\uc8e0.\u201d<\/p>\n<ul>\n<li data-reader-unique-id=\"50\"><a title=\"https:\/\/www.sap.com\/italy\/about\/customer-stories\/moen.html\" href=\"https:\/\/www.sap.com\/italy\/about\/customer-stories\/moen.html\" target=\"_blank\" rel=\"nofollow noopener noreferrer\" data-ga-track=\"ExternalLink:https:\/\/www.sap.com\/italy\/about\/customer-stories\/moen.html\" aria-label=\"Read more about Moen\u2019s transformational journey with 麻豆原创 Customer Experience solutions\" data-reader-unique-id=\"51\">\uace0\uac1d\uacbd\ud5d8(麻豆原创 CX) \uc194\ub8e8\uc158\uc744 \uc774\uc6a9\ud55c \ubaa8\uc5d4(Moen)\uc758 \ud601\uc2e0 \uc5ec\uc815\uc5d0 \uad00\ud574 \uc790\uc138\ud788 \uc54c\uc544\ubcf4\uae30<\/a><\/li>\n<li data-reader-unique-id=\"50\">\uc6d0\ubb38: <a href=\"https:\/\/www.forbes.com\/sites\/sap\/2022\/07\/19\/the-digital-strategy-behind-moens-customer-experience-magic\/?sh=2d2b356449f1\" target=\"_blank\" rel=\"noopener\">The Digital Strategy Behind Moen\u2019s Customer Experience Magic,<\/a> <a href=\"https:\/\/www.forbes.com\/sites\/sap\/people\/susangaler\/\" target=\"_blank\" rel=\"noopener\">Susan Galer<\/a>, <a href=\"https:\/\/www.forbes.com\/sites\/sap\/?sh=61254cbc6e3c\" target=\"_blank\" rel=\"noopener\">麻豆原创 BrandVoice<\/a>, Forbes.com<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>\u201c\uc601\uc5c5 \ud300\uacfc \ucee8\ud0dd \uc13c\ud130, \ub9c8\ucf00\ud305 \ub4f1 \uad00\ub828 \ubd80\uc11c \uc804\ubc18\uc5d0 \uac78\uccd0 \uc911\uc559 \uc9d1\uc911\uc2dd \ud50c\ub7ab\ud3fc\uc73c\ub85c \ub370\uc774\ud130\ub97c \uc5f0\uacb0\ud574 \ub9e4\ucd9c \uc99d\ub300, \uc804\ud658\uc728 \uc81c\uace0, \uace0\uac1d \uc11c\ube44\uc2a4 \ubc18\uc751 \uc18d\ub3c4 \ubc0f \ud574\uacb0&#8230;<\/p>\n","protected":false},"author":931,"featured_media":2586,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":"","_links_to":"","_links_to_target":""},"categories":[4597838,5563001],"tags":[5562751,5562897,5563620,5562902,4604019,5562901,5562895,5562900,5562899,5562898,4606765,5564750,5562896,5562903,4606754],"sapn-display":[4596681,5564732,5564734,4597492],"sapn-type":[5564737],"class_list":["post-2585","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-customer","category-solution","tag-cx","tag-moen","tag-susan-galer","tag-5562902","tag-4604019","tag-5562901","tag-5562895","tag-5562900","tag-5562899","tag-5562898","tag-4606765","tag-marketing","tag-5562896","tag-5562903","tag-4606754","sapn-display-topic-hero","sapn-display-feature-spotlight","sapn-display-feature-hero","sapn-display-homepage-hero","sapn-type-feature"],"yoast_head":"<!-- This site is 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