{"id":5563078,"count":60,"description":"\uace0\uac1d\uad00\uacc4\uad00\ub9ac(CRM)\ub294 \uc774\uc81c \uace0\uac1d\uacbd\ud5d8(CX) \uad00\ub9ac\ub85c \ubc1c\uc804\ud588\uc2b5\ub2c8\ub2e4.\r\n\r\n\ub514\uc9c0\ud138 \uace0\uac1d \ub370\uc774\ud130\ub97c \uc911\uc2ec\uc73c\ub85c \uace0\uac1d \uacbd\ud5d8\uc744 \uc5f0\uacb0\ud558\uace0 \uc644\uc131\ud558\ub294 \uace0\uac1d\uacbd\ud5d8 \uad00\ub9ac.\r\n\r\n\uc2e0\ub8b0\ub97c \uc5bb\uace0 \uace0\uac1d\uc774 \uc6d0\ud558\ub294 \uac1c\uc778\ud654\ub41c \uac00\uce58\ub97c \uc804\ub2ec\ud558\uc138\uc694.\r\n\r\n\uace0\uac1d \ud3c9\uc0dd \uac00\uce58(CLTV)\ub97c \ub192\uc774\ub294 \uae38\uc774 \uc5ec\uae30 \uc788\uc2b5\ub2c8\ub2e4.","link":"https:\/\/news.sap.com\/korea\/topics\/cx\/","name":"\uace0\uac1d\uacbd\ud5d8 \uc774\uc57c\uae30","slug":"cx","taxonomy":"category","parent":0,"meta":[],"yoast_head":"\n