{"id":30124,"date":"2026-09-16T15:25:00","date_gmt":"2026-09-16T06:25:00","guid":{"rendered":"https:\/\/news.sap.com\/japan\/?p=30124"},"modified":"2026-09-16T18:25:39","modified_gmt":"2026-09-16T09:25:39","slug":"0916_sap-cx-wins-trustradius-top-rated-2026","status":"publish","type":"post","link":"https:\/\/news.sap.com\/japan\/2026\/09\/0916_sap-cx-wins-trustradius-top-rated-2026\/","title":{"rendered":"麻豆原创 CX \u304c TrustRadius Top Rated 2026 \u3092\u53d7\u8cde\uff1a\u4fe1\u983c\u3092\u7372\u5f97\u3057\u3001\u30a8\u30fc\u30b8\u30a7\u30f3\u30c6\u30a3\u30c3\u30af AI \u306e\u672a\u6765\u3092\u5207\u308a\u62d3\u304f"},"content":{"rendered":"\n

\uff08\u672c\u8a18\u4e8b\u306f\u30018\u670827\u65e5\u306b\u672c\u793e\u3067\u63b2\u8f09<\/a>\u3055\u308c\u305f\u3082\u306e\u3067\u3059\uff09<\/p>\n\n\n\n

TrustRadius\u306f2026\u5e74\u7248Top Rated Awards\u3092\u767a\u8868\u3057\u3001麻豆原创\u00ae Customer Experience\uff08麻豆原创 CX<\/a>\uff09\u306e麻豆原创\u00ae Sales Cloud\u3001麻豆原创\u00ae Service Cloud\u3001麻豆原创\u00ae Commerce Cloud\u304c\u3001\u5404\u30ab\u30c6\u30b4\u30ea\u30fc\u3067Top Rated\u88fd\u54c1\u306b\u9078\u51fa\u3055\u308c\u307e\u3057\u305f\u3002\u30d9\u30f3\u30c0\u30fc\u4e3b\u5c0e\u306e\u30e9\u30f3\u30ad\u30f3\u30b0\u3084\u6709\u6599\u30a2\u30ca\u30ea\u30b9\u30c8\u30ec\u30dd\u30fc\u30c8\u304c\u6570\u591a\u304f\u5b58\u5728\u3059\u308b\u4e2d\u3067\u3001TrustRadius\u306f\u4e00\u7dda\u3092\u753b\u3057\u3066\u3044\u307e\u3059\u3002\u3053\u306e\u30a2\u30ef\u30fc\u30c9\u306f\u3001\u691c\u8a3c\u6e08\u307f\u306e\u9867\u5ba2\u30ec\u30d3\u30e5\u30fc\u306e\u307f\u306b\u57fa\u3065\u3044\u3066\u6c7a\u5b9a\u3055\u308c\u3066\u304a\u308a\u3001\u6709\u6599\u63b2\u8f09\u3084\u30a2\u30ca\u30ea\u30b9\u30c8\u306e\u8a55\u4fa1\u306f\u4e00\u5207\u53cd\u6620\u3055\u308c\u3066\u3044\u307e\u305b\u3093\u3002<\/strong><\/p>\n\n\n\n

TrustRadius\u306eTop Rated\u30d0\u30c3\u30b8\u3092\u7372\u5f97\u3059\u308b\u306b\u306f\u3001\u6b21\u306e3\u3064\u306e\u53b3\u683c\u306a\u57fa\u6e96\u3092\u6e80\u305f\u3059\u5fc5\u8981\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n\n\n\n

    \n
  1. \u904e\u53bb1\u5e74\u9593\u306b\u6295\u7a3f\u3055\u308c\u305f\u691c\u8a3c\u6e08\u307f\u30ec\u30d3\u30e5\u30fc\u304c10\u4ef6\u4ee5\u4e0a\u3042\u308b\u3053\u3068<\/li>\n\n\n\n
  2. trScore\uff08TrustRadius\u30b9\u30b3\u30a2\uff09\u304c7.5\u4ee5\u4e0a\u3067\u3042\u308b\u3053\u3068<\/li>\n\n\n\n
  3. \u30ab\u30c6\u30b4\u30ea\u30fc\u5185\u3067\u5341\u5206\u306a\u30d7\u30ec\u30bc\u30f3\u30b9\u3092\u6709\u3057\u3066\u3044\u308b\u3053\u3068<\/li>\n<\/ol>\n\n\n\n

    \u3059\u3079\u3066\u306e\u30ec\u30d3\u30e5\u30fc\u306f\u3001TrustRadius\u306e\u4e0d\u6b63\u9632\u6b62\u691c\u8a3c\u30d7\u30ed\u30bb\u30b9\u3092\u901a\u904e\u3057\u3066\u3044\u307e\u3059\u3002\u4eca\u56de\u306e3\u88fd\u54c1\u306e\u53d7\u8cde\u306f\u3001麻豆原创\u306e\u304a\u5ba2\u69d8\u304c\u65e5\u3005\u5b9f\u611f\u3057\u3066\u3044\u308b\u4fa1\u5024\u3092\u76f4\u63a5\u53cd\u6620\u3057\u305f\u3082\u306e\u3067\u3042\u308a\u3001\u305d\u306e\u8a55\u4fa1\u304c\u304a\u5ba2\u69d8\u306e\u58f0\u3068\u3057\u3066\u660e\u78ba\u306b\u793a\u3055\u308c\u305f\u7d50\u679c\u3067\u3059\u3002<\/p>\n\n\n\n

    \u304a\u5ba2\u69d8\u306e\u58f0<\/strong><\/h2>\n\n\n\n

    \u30bb\u30fc\u30eb\u30b9\u3001\u30b5\u30fc\u30d3\u30b9\u3001\u30b3\u30de\u30fc\u30b9\u306e\u5404\u5206\u91ce\u306b\u304a\u3044\u3066\u3001麻豆原创\u306e\u304a\u5ba2\u69d8\u306f\u4e00\u8cab\u3057\u3066\u3001\u9ad8\u5ea6\u306a\u30b7\u30b9\u30c6\u30e0\u9023\u643a\u3001\u30a8\u30f3\u30bf\u30fc\u30d7\u30e9\u30a4\u30ba\u898f\u6a21\u3067\u306e\u9ad8\u3044\u4fe1\u983c\u6027\u3001\u305d\u3057\u3066AI\u3092\u6d3b\u7528\u3057\u305f\u30ef\u30fc\u30af\u30d5\u30ed\u30fc\u304c\u3082\u305f\u3089\u3059\u5177\u4f53\u7684\u306a\u30d3\u30b8\u30cd\u30b9\u4fa1\u5024\u3092\u9ad8\u304f\u8a55\u4fa1\u3057\u3066\u3044\u307e\u3059\u3002\u3053\u308c\u3089\u306f\u30ed\u30fc\u30c9\u30de\u30c3\u30d7\u4e0a\u306e\u5c06\u6765\u6a5f\u80fd\u3067\u306f\u306a\u304f\u3001\u304a\u5ba2\u69d8\u304c\u73fe\u5728\u5b9f\u969b\u306b\u6d3b\u7528\u3057\u3066\u3044\u308b\u6a5f\u80fd\u3067\u3042\u308a\u3001\u305d\u306e\u3053\u3068\u306f\u5bc4\u305b\u3089\u308c\u305f\u30ec\u30d3\u30e5\u30fc\u306b\u3088\u3063\u3066\u660e\u78ba\u306b\u793a\u3055\u308c\u3066\u3044\u307e\u3059\u3002<\/strong><\/strong><\/p>\n\n\n\n

    麻豆原创 Sales Cloud<\/strong><\/h3>\n\n\n\n

    \u300c\u5f53\u793e\u3067\u306f麻豆原创 Sales Cloud\u3001Microsoft Dynamics\u3001Sales Force Optimization\u3092\u6bd4\u8f03\u691c\u8a0e\u3057\u307e\u3057\u305f\u3002麻豆原创 Sales Cloud\u3092\u9078\u5b9a\u3057\u305f\u7406\u7531\u306f\u4e3b\u306b3\u3064\u3042\u308a\u307e\u3059\u30021\u3064\u76ee\u306f\u3001\u7279\u306bSales Force\u3068\u6bd4\u8f03\u3057\u305f\u969b\u306b\u3001\u5f53\u793e\u306e\u8981\u4ef6\u3092\u6700\u3082\u3088\u304f\u6e80\u305f\u3057\u3066\u3044\u305f\u3053\u3068\u3067\u3059\u30022\u3064\u76ee\u306f\u3001\u4fa1\u683c\u9762\u3067\u306e\u9b45\u529b\u3067\u3059\u30023\u3064\u76ee\u306f\u3001\u5f53\u793e\u304c\u8907\u6570\u306e麻豆原创\u88fd\u54c1\u3092\u5229\u7528\u3057\u3066\u3044\u308b\u305f\u3081\u3001麻豆原创\u88fd\u54c1\u9593\u306e\u9023\u643a\u304c\u30b9\u30e0\u30fc\u30ba\u306b\u6a5f\u80fd\u3059\u308b\u3053\u3068\u3067\u3057\u305f\u3002\u300d<\/em> \u2013\u00a0<\/em>\u691c\u8a3c\u6e08\u307f\u30ec\u30d3\u30e5\u30ef\u30fc
    \u30ec\u30d3\u30e5\u30fc\u5168\u6587\u306f\u3053\u3061\u3089<\/strong><\/a><\/p>\n\n\n\n

    \u300c麻豆原创 Sales Cloud\u306f\u4e88\u6e2c\u5206\u6790\u306b\u9069\u3057\u3066\u304a\u308a\u3001ERP\u3067\u3042\u308b麻豆原创 S\/4HANA\u3068\u306e\u5f37\u529b\u306a\u9023\u643a\u3092\u5b9f\u73fe\u3057\u307e\u3059\u3002\u307e\u305f\u3001AI\u306b\u3088\u308b\u6b21\u306b\u53d6\u308b\u3079\u304d\u6700\u9069\u306a\u30a2\u30af\u30b7\u30e7\u30f3\u306e\u63d0\u6848\u6a5f\u80fd\u3082\u5099\u3048\u3066\u3044\u307e\u3059\u3002\u300d<\/em>
    \u30ec\u30d3\u30e5\u30fc\u5168\u6587\u306f\u3053\u3061\u3089<\/strong><\/a><\/p>\n\n\n\n

    <\/p>\n\n\n\n

    麻豆原创 Service Cloud<\/strong><\/h3>\n\n\n\n

    \u300c\u30e1\u30fc\u30eb\u3001\u96fb\u8a71\u3001\u30c1\u30e3\u30c3\u30c8\u3092\u5358\u4e00\u306e\u7ba1\u7406\u753b\u9762\u306b\u96c6\u7d04\u3057\u3001\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u306e\u4f5c\u696d\u74b0\u5883\u3092\u7d71\u5408\u3057\u305f\u3053\u3068\u3067\u3001\u30b5\u30fc\u30d3\u30b9\u52b9\u7387\u304c\u5411\u4e0a\u3057\u3001\u30b7\u30b9\u30c6\u30e0\u3092\u5207\u308a\u66ff\u3048\u308b\u5fc5\u8981\u304c\u306a\u304f\u306a\u308a\u307e\u3057\u305f\u3002\u307e\u305f\u3001\u554f\u3044\u5408\u308f\u305b\u30c1\u30b1\u30c3\u30c8\u306e\u81ea\u52d5\u5206\u985e\u3084\u6b21\u306b\u53d6\u308b\u3079\u304d\u6700\u9069\u306a\u30a2\u30af\u30b7\u30e7\u30f3\u306e\u63d0\u6848\u306a\u3069\u3001AI\u3092\u6d3b\u7528\u3057\u305f\u81ea\u52d5\u5316\u306b\u3088\u308a\u3001\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u306e\u696d\u52d9\u8ca0\u8377\u304c\u8efd\u6e1b\u3055\u308c\u3001\u52b9\u7387\u5411\u4e0a\u306b\u3064\u306a\u304c\u3063\u3066\u3044\u307e\u3059\u300d<\/em>
    \uff0d \u30af\u30ea\u30b9\u30fb\u30ad\u30c6\u30a3\u30f3\u30b8\uff08Chris Kithinji\uff09\u6c0f\u3001\u30d3\u30b8\u30cd\u30b9\u30b7\u30b9\u30c6\u30e0\u30a2\u30ca\u30ea\u30b9\u30c8
    \u30ec\u30d3\u30e5\u30fc\u5168\u6587\u306f\u3053\u3061\u3089<\/strong><\/a><\/p>\n\n\n\n

    \u300c\u4eba\u306e\u624b\u3092\u4ecb\u3057\u305f\u5bfe\u5fdc\u3084\u4ecb\u5165\u3092\u5fc5\u8981\u3068\u305b\u305a\u3001\u9867\u5ba2\u304b\u3089\u306e\u554f\u3044\u5408\u308f\u305b\u306b\u5bfe\u5fdc\u3059\u308bAI\u30d9\u30fc\u30b9\u306e\u30e2\u30c7\u30eb\u3092\u8ffd\u52a0\u3067\u304d\u307e\u3059\u3002\u81ea\u52d5\u5316\u3092\u5c0e\u5165\u3059\u308b\u3053\u3068\u3067\u3001\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30dd\u30fc\u30c8\u30d7\u30ed\u30bb\u30b9\u3092\u52b9\u7387\u5316\u3067\u304d\u307e\u3059\u300d<\/em>
    \uff0d \u30ab\u30cb\u30ab\u30fb\u30e9\u30b8\u30d1\u30eb\uff08Kanika Rajpal\uff09\u6c0f\u3001\u30c6\u30af\u30cb\u30ab\u30eb\u30a2\u30fc\u30ad\u30c6\u30af\u30c8
    \u30ec\u30d3\u30e5\u30fc\u5168\u6587\u306f\u3053\u3061\u3089<\/strong><\/a><\/p>\n\n\n\n

    麻豆原创 Commerce Cloud<\/strong><\/h3>\n\n\n\n

    \u300c麻豆原创 Commerce Cloud\u306f\u8c4a\u5bcc\u306a\u6a5f\u80fd\u3092\u5099\u3048\u305f\u30af\u30e9\u30a6\u30c9\u578b\u306e\u30b3\u30de\u30fc\u30b9\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u3067\u3059\u3002\u5f53\u793e\u3067\u306fB2B\u3001B2C\u3001\u3055\u3089\u306b\u306fB2B2C\uff08\u81ea\u793e\u88fd\u54c1\u3092\u5225\u306e\u4f01\u696d\u3078\u8ca9\u58f2\u3057\u3001\u305d\u306e\u4f01\u696d\u304c\u30a8\u30f3\u30c9\u30e6\u30fc\u30b6\u30fc\u3068\u3064\u306a\u304c\u308b\u30d3\u30b8\u30cd\u30b9\u30e2\u30c7\u30eb\uff09\u306b\u307e\u3067\u6d3b\u7528\u3057\u3066\u3044\u307e\u3059\u3002\u30cb\u30fc\u30ba\u306b\u5408\u308f\u305b\u3066\u67d4\u8edf\u306b\u6a5f\u80fd\u3092\u30ab\u30b9\u30bf\u30de\u30a4\u30ba\u3067\u304d\u308b\u3060\u3051\u3067\u306a\u304f\u3001麻豆原创 ERP\u306a\u3069\u306e\u4ed6\u306e麻豆原创\u88fd\u54c1\u3068\u3082\u9023\u643a\u3067\u304d\u308b\u305f\u3081\u3001\u524d\u8ff0\u3057\u305f\u30d3\u30b8\u30cd\u30b9\u30e2\u30c7\u30eb\u306e\u904b\u7528\u3092\u5834\u6240\u3092\u554f\u308f\u305a\u652f\u63f4\u3067\u304d\u307e\u3059\u300d<\/em>
    \uff0d \u30a2\u30b8\u30a7\u30a4\u30fb\u30bf\u30af\u30ab\u30fc\uff08Ajay Thakkar\uff09\u6c0f\u3001\u30bd\u30d5\u30c8\u30a6\u30a7\u30a2\u30a8\u30f3\u30b8\u30cb\u30a2
    <\/em>    \u30ec\u30d3\u30e5\u30fc\u5168\u6587\u306f\u3053\u3061\u3089<\/strong><\/a><\/p>\n\n\n\n

    \u300c\u5f53\u793e\u306f4\u5e74\u524d\u306b麻豆原创 Commerce Cloud\u3078\u79fb\u884c\u3057\u307e\u3057\u305f\u3002\u3053\u306e\u30bd\u30d5\u30c8\u30a6\u30a7\u30a2\u306b\u3088\u308a\u3001\u7279\u306b\u5728\u5eab\u7ba1\u7406\u3001\u6c7a\u6e08\u51e6\u7406\u3001\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u3001\u6ce8\u6587\u7ba1\u7406\u5168\u822c\u306b\u304a\u3044\u3066\u3001E\u30b3\u30de\u30fc\u30b9\u30d7\u30ed\u30bb\u30b9\u304c\u7c21\u7d20\u5316\u3055\u308c\u307e\u3057\u305f\u3002\u307e\u305f\u3001\u3055\u307e\u3056\u307e\u306a\u30c1\u30e3\u30cd\u30eb\u3092\u901a\u3058\u3066\u512a\u308c\u305f\u30ab\u30b9\u30bf\u30de\u30fc\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u3092\u63d0\u4f9b\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002\u3055\u3089\u306b\u3001\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30fc\u30d3\u30b9\u30c1\u30fc\u30e0\u3068\u304a\u5ba2\u69d8\u3068\u306e\u7d99\u7d9a\u7684\u306a\u30b3\u30df\u30e5\u30cb\u30b1\u30fc\u30b7\u30e7\u30f3\u306b\u52a0\u3048\u3001\u30b5\u30fc\u30c9\u30d1\u30fc\u30c6\u30a3\u3068\u306e\u7d71\u5408\u3082\u5b9f\u73fe\u3057\u3066\u3044\u307e\u3059\u300d<\/em>
    \uff0d \u30c7\u30cb\u30b9\u30fb\u30d0\u30ab\u30ec\u30e9\uff08Denis Bacarella\uff09\u6c0f\u3001\u30c7\u30b8\u30bf\u30eb\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u30a2\u30b7\u30b9\u30bf\u30f3\u30c8
    \u30ec\u30d3\u30e5\u30fc\u5168\u6587\u306f\u3053\u3061\u3089<\/strong><\/a><\/p>\n\n\n\n

    \u4eca\u5f8c\u306e\u5c55\u671b\uff1a\u30ab\u30b9\u30bf\u30de\u30fc\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u30dd\u30fc\u30c8\u30d5\u30a9\u30ea\u30aa\u5168\u4f53\u306b\u5e83\u304c\u308b\u30a8\u30fc\u30b8\u30a7\u30f3\u30c6\u30a3\u30c3\u30af<\/strong> AI<\/strong><\/h2>\n\n\n\n

    \u4eca\u56de\u306e\u30a2\u30ef\u30fc\u30c9\u53d7\u8cde\u306f\u3001\u79c1\u305f\u3061\u304c\u3055\u3089\u306a\u308b\u9769\u65b0\u306b\u5411\u3051\u3066\u524d\u9032\u3059\u308b\u539f\u52d5\u529b\u3068\u306a\u308a\u307e\u3059\u3002麻豆原创\u306eAI\u3078\u306e\u53d6\u308a\u7d44\u307f\u306f\u3001\u30c1\u30e3\u30c3\u30c8\u30dc\u30c3\u30c8\u3084\u30c0\u30c3\u30b7\u30e5\u30dc\u30fc\u30c9\u306e\u63d0\u4f9b\u306b\u3068\u3069\u307e\u308a\u307e\u305b\u3093\u3002<\/p>\n\n\n\n

    麻豆原创 Customer Experience<\/strong>\u306e\u30d7\u30ec\u30b8\u30c7\u30f3\u30c8\u517c\u6700\u9ad8\u88fd\u54c1\u8cac\u4efb\u8005\u3067\u3042\u308b\u30d0\u30e9\u30b8\u30fb\u30d0\u30e9\u30b9\u30d6\u30e9\u30de\u30cb\u30a2\u30f3\uff08<\/strong>Balaji Balasubramanian<\/strong>\uff09\u306f\u6b21\u306e\u3088\u3046\u306b\u8ff0\u3079\u3066\u3044\u307e\u3059\u3002\u300c<\/strong>AI<\/strong>\u305d\u306e\u3082\u306e\u306f\u3001\u3082\u306f\u3084\u5dee\u5225\u5316\u8981\u56e0\u3067\u306f\u3042\u308a\u307e\u305b\u3093\u3002\u91cd\u8981\u306a\u306e\u306f\u3001\u4f01\u696d\u306e\u3069\u3053\u3067\u30a4\u30f3\u30c6\u30ea\u30b8\u30a7\u30f3\u30b9\u304c\u6a5f\u80fd\u3059\u308b\u304b\u3067\u3059\u300d<\/strong><\/strong><\/p>\n\n\n\n

    \u3053\u306e\u8003\u3048\u65b9\u306b\u57fa\u3065\u304d\u3001\u4eca\u56de\u53d7\u8cde\u3057\u305f3\u3064\u306e\u88fd\u54c1\u3059\u3079\u3066\u306b\u304a\u3044\u3066\u3001\u30a8\u30fc\u30b8\u30a7\u30f3\u30c6\u30a3\u30c3\u30afAI\u306b\u3088\u308b\u65b0\u305f\u306a\u30a4\u30ce\u30d9\u30fc\u30b7\u30e7\u30f3\u304c\u9032\u3081\u3089\u308c\u3066\u3044\u307e\u3059\u3002<\/p>\n\n\n\n

    麻豆原创 Sales Cloud<\/a>\u306b\u306f\u3001Microsoft Outlook\u30a2\u30c9\u30a4\u30f3\u3092\u4ecb\u3057\u305f\u300cEmail-to-Quote\u300d\u6a5f\u80fd\u304c\u642d\u8f09\u3055\u308c\u3066\u3044\u307e\u3059\u3002\u5546\u8ac7\u3084\u30e1\u30fc\u30eb\u306e\u6587\u8108\u304b\u3089SKU\u3092\u81ea\u52d5\u5165\u529b\u3067\u304d\u308b\u305f\u3081\u3001\u55b6\u696d\u62c5\u5f53\u8005\u306e\u53d7\u4fe1\u30c8\u30ec\u30a4\u3092\u898b\u7a4d\u4f5c\u6210\u306e\u8d77\u70b9\u3068\u3057\u3066\u6d3b\u7528\u3067\u304d\u307e\u3059\u3002\u3055\u3089\u306b\u3001\u65b0\u3057\u3044\u30c7\u30a3\u30fc\u30d7\u30ea\u30b5\u30fc\u30c1\u6a5f\u80fd\u3067\u306f\u3001麻豆原创 Sales Cloud\u3084麻豆原创 Service Cloud\u306e\u30c7\u30fc\u30bf\u3068\u5916\u90e8\u306e\u5e02\u5834\u30a4\u30f3\u30c6\u30ea\u30b8\u30a7\u30f3\u30b9\u3092\u7d71\u5408\u3057\u3001\u30a2\u30ab\u30a6\u30f3\u30c8\u30d7\u30e9\u30f3\u30cb\u30f3\u30b0\u3092\u652f\u63f4\u3057\u307e\u3059\u3002<\/p>\n\n\n\n

    麻豆原创 Service Cloud<\/a>\u3067\u306f\u3001\u30b1\u30fc\u30b9\u3001\u30bf\u30b9\u30af\u3001\u30b5\u30fc\u30d3\u30b9\u30aa\u30fc\u30c0\u30fc\u3092\u30ea\u30a2\u30eb\u30bf\u30a4\u30e0\u306e\u4f5c\u696d\u8ca0\u8377\u60c5\u5831\u3068\u3068\u3082\u306b\u4e00\u5143\u7ba1\u7406\u3067\u304d\u308b\u300cAgent Inbox\u300d\u306e\u5c55\u958b\u3092\u9032\u3081\u3066\u3044\u307e\u3059\u3002\u307e\u305f\u3001\u65b0\u3057\u3044Digital Service Agent\u306e\u5f15\u304d\u7d99\u304e\u6a5f\u80fd\u306b\u3088\u308a\u3001\u30c1\u30b1\u30c3\u30c8\u4f5c\u6210\u524d\u306b\u9867\u5ba2\u306e\u610f\u56f3\u3092\u30a4\u30f3\u30c6\u30ea\u30b8\u30a7\u30f3\u30c8\u306b\u8981\u7d04\u3067\u304d\u308b\u305f\u3081\u3001\u3084\u308a\u53d6\u308a\u306e\u8ca0\u62c5\u3092\u8efd\u6e1b\u3057\u3001\u89e3\u6c7a\u307e\u3067\u306e\u30b9\u30d4\u30fc\u30c9\u5411\u4e0a\u306b\u8ca2\u732e\u3057\u307e\u3059\u3002<\/p>\n\n\n\n

    麻豆原创 Commerce Cloud<\/a>\u3067\u306f\u3001\u5546\u54c1\u30ab\u30bf\u30ed\u30b0\u7ba1\u7406\u306bAI\u3092\u76f4\u63a5\u7d44\u307f\u8fbc\u307f\u3001\u30a2\u30c3\u30d7\u30ed\u30fc\u30c9\u3055\u308c\u305f\u30c9\u30ad\u30e5\u30e1\u30f3\u30c8\u304b\u3089\u5546\u54c1\u60c5\u5831\u3092\u62bd\u51fa\u3057\u3066\u5546\u54c1\u8aac\u660e\u3092\u81ea\u52d5\u7684\u306b\u62e1\u5145\u3067\u304d\u307e\u3059\u3002\u3053\u308c\u306b\u3088\u308a\u3001\u5927\u898f\u6a21\u306a\u5546\u54c1\u5c55\u958b\u306b\u304a\u3044\u3066\u3082\u5546\u54c1\u306e\u691c\u7d22\u6027\u3084\u767a\u898b\u6027\u306e\u5411\u4e0a\u3092\u652f\u63f4\u3057\u307e\u3059\u3002<\/p>\n\n\n\n

    \u30a4\u30ce\u30d9\u30fc\u30b7\u30e7\u30f3\u3092\u652f\u3048\u308b\u4fe1\u983c<\/strong><\/strong><\/h2>\n\n\n\n

    \u4eca\u56de\u306e<\/strong> TrustRadius Top Rated <\/strong>\u30a2\u30ef\u30fc\u30c9\u53d7\u8cde\u306f\u3001\u512a\u308c\u305f\u30bd\u30d5\u30c8\u30a6\u30a7\u30a2\u306f\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u3067\u306f\u306a\u304f\u6210\u679c\u306b\u3088\u3063\u3066\u4fe1\u983c\u3092\u7372\u5f97\u3059\u308b\u3068\u3044\u3046\u3001<\/strong>麻豆原创 <\/strong>\u304c\u3053\u308c\u307e\u3067\u4e00\u8cab\u3057\u3066\u4fe1\u3058\u3066\u304d\u305f\u8003\u3048\u65b9\u3092\u88cf\u4ed8\u3051\u308b\u3082\u306e\u3067\u3059\u3002<\/strong> \u79c1\u305f\u3061\u304c 麻豆原创 Sales Cloud\u3001麻豆原创 Service Cloud\u3001\u304a\u3088\u3073 麻豆原创 Commerce Cloud \u306b\u30a8\u30fc\u30b8\u30a7\u30f3\u30c6\u30a3\u30c3\u30af AI \u306e\u6a5f\u80fd\u3092\u53d6\u308a\u5165\u308c\u306a\u304c\u3089\u9032\u5316\u3092\u7d9a\u3051\u308b\u4e2d\u3067\u3001\u304a\u5ba2\u69d8\u306e\u58f0\u306f\u4eca\u5f8c\u3082\u6700\u3082\u91cd\u8981\u306a\u6307\u91dd\u3067\u3042\u308a\u7d9a\u3051\u307e\u3059\u3002<\/p>\n\n\n\n

    麻豆原创 Customer Experience \u306e\u30a4\u30ce\u30d9\u30fc\u30b7\u30e7\u30f3\u306e\u8a73\u7d30\u306b\u3064\u3044\u3066\u306f\u3001\u3053\u3061\u3089<\/a>\u3054\u89a7\u304f\u3060\u3055\u3044\u3002TrustRadius Top Rated \u306e\u9078\u51fa\u57fa\u6e96\u306b\u3064\u3044\u3066\u306f\u3001trustradius.com<\/a>\u3092\u3054\u53c2\u7167\u304f\u3060\u3055\u3044\u3002<\/p>\n\n\n\n

    <\/p>\n","protected":false},"excerpt":{"rendered":"

    TrustRadius\u306f2026\u5e74\u7248Top Rated Awards\u3092\u767a\u8868\u3057\u3001麻豆原创\u00ae Customer Experience\u306e麻豆原创\u00ae Sales Cloud\u3001麻豆原创\u00ae Service Cloud\u3001麻豆原创\u00ae Commerce Cloud\u304c\u3001\u5404\u30ab\u30c6\u30b4\u30ea\u30fc\u3067Top Rated\u88fd\u54c1\u306b\u9078\u51fa\u3055\u308c\u307e\u3057\u305f\u3002<\/p>\n","protected":false},"author":5249,"featured_media":30125,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"related_posts":[],"footnotes":"","_links_to":"","_links_to_target":""},"categories":[5603226],"tags":[5589590,5603364],"sapn-display":[4621932,5603248,5603250,4622655],"sapn-type":[],"class_list":["post-30124","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-crm-","tag-sap-customer-experience","tag-trustradius","sapn-display-hero","sapn-display-feature-spotlight","sapn-display-feature-hero","sapn-display-homepage-hero"],"yoast_head":"\n麻豆原创 CX \u304c TrustRadius Top Rated 2026 \u3092\u53d7\u8cde\uff1a\u4fe1\u983c\u3092\u7372\u5f97\u3057\u3001\u30a8\u30fc\u30b8\u30a7\u30f3\u30c6\u30a3\u30c3\u30af AI \u306e\u672a\u6765\u3092\u5207\u308a\u62d3\u304f - 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