{"id":25047,"date":"2025-08-01T09:23:03","date_gmt":"2025-08-01T00:23:03","guid":{"rendered":"https:\/\/news.sap.com\/japan\/?p=25047"},"modified":"2025-09-29T09:28:30","modified_gmt":"2025-09-29T00:28:30","slug":"connected-growth-sap-cx-q2-2025","status":"publish","type":"post","link":"https:\/\/news.sap.com\/japan\/2025\/08\/connected-growth-sap-cx-q2-2025\/","title":{"rendered":"麻豆原创 Customer Experience\u30012025\u5e74\u7b2c2\u56db\u534a\u671f\u306e\u6700\u65b0\u30ea\u30ea\u30fc\u30b9\u3092\u767a\u8868"},"content":{"rendered":"<p data-start=\"174\" data-end=\"204\">\uff5eAI\u3068\u30c7\u30fc\u30bf\u306e\u529b\u3067\u3001\u3042\u3089\u3086\u308b\u9867\u5ba2\u63a5\u70b9\u3092\u6210\u9577\u306b\u3064\u306a\u3052\u308b\uff5e<\/p>\n<p data-start=\"206\" data-end=\"353\">\u9867\u5ba2\u4f53\u9a13\u306e\u9818\u57df\u3067\u306f\u30011\u56de\u306e\u3084\u308a\u53d6\u308a\u304c\u7af6\u4e89\u512a\u4f4d\u3092\u5de6\u53f3\u3057\u307e\u3059\u3002\u9577\u671f\u7684\u306a\u30ed\u30a4\u30e4\u30eb\u30c6\u30a3\u3092\u7bc9\u304d\u3001\u9867\u5ba2\u306b\u518d\u3073\u9078\u3093\u3067\u3082\u3089\u3046\u3053\u3068\u306f\u5927\u304d\u306a\u6311\u6226\u3067\u3059\u3002\u3053\u3046\u3057\u305f\u80cc\u666f\u306e\u3082\u3068\u3001麻豆原创\u306f2025\u5e74\u7b2c2\u56db\u534a\u671f\u306b\u300c麻豆原创 Customer Experience\uff08麻豆原创 CX\uff09\u300d\u30dd\u30fc\u30c8\u30d5\u30a9\u30ea\u30aa\u306e\u6700\u65b0\u30ea\u30ea\u30fc\u30b9\u3092\u767a\u8868\u3057\u307e\u3057\u305f\u3002<\/p>\n<p data-start=\"355\" data-end=\"469\">\u4eca\u56de\u306e\u30a2\u30c3\u30d7\u30c7\u30fc\u30c8\u306f\u3001AI\u3068\u7d71\u5408\u30c7\u30fc\u30bf\u3092\u57fa\u76e4\u306b\u3001\u55b6\u696d\u3001\u30b5\u30fc\u30d3\u30b9\u3001\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u3001\u30b3\u30de\u30fc\u30b9\u3001\u6d88\u8cbb\u8ca1\u696d\u754c\u306a\u3069\u3001\u9867\u5ba2\u4f53\u9a13\u30e9\u30a4\u30d5\u30b5\u30a4\u30af\u30eb\u5168\u4f53\u3092\u7db2\u7f85\u3002\u521d\u56de\u63a5\u70b9\u304b\u3089\u9577\u671f\u7684\u306a\u95a2\u4fc2\u69cb\u7bc9\u306b\u81f3\u308b\u307e\u3067\u3001\u30b7\u30fc\u30e0\u30ec\u30b9\u3067\u4fa1\u5024\u3092\u751f\u307f\u51fa\u3059\u4f53\u9a13\u3092\u5b9f\u73fe\u3057\u307e\u3059\u3002<\/p>\n<h4 data-start=\"491\" data-end=\"515\">麻豆原创 Service Cloud<\/h4>\n<ul data-start=\"516\" data-end=\"687\">\n<li data-start=\"516\" data-end=\"611\">\n<p data-start=\"518\" data-end=\"611\"><strong data-start=\"518\" data-end=\"553\">Business Information Extraction<\/strong>\uff1a\u9867\u5ba2\u30e1\u30fc\u30eb\u306a\u3069\u306e\u975e\u69cb\u9020\u5316\u30c7\u30fc\u30bf\u3092\u81ea\u52d5\u7684\u306b\u62bd\u51fa\u30fb\u69cb\u9020\u5316\u3057\u3001\u30b1\u30fc\u30b9\u8a18\u9332\u306e\u81ea\u52d5\u5165\u529b\u3092\u53ef\u80fd\u306b\u3002\u696d\u52d9\u6642\u9593\u3068\u624b\u4f5c\u696d\u3092\u524a\u6e1b\u3002<\/p>\n<\/li>\n<li data-start=\"612\" data-end=\"687\">\n<p data-start=\"614\" data-end=\"687\"><strong data-start=\"614\" data-end=\"644\">Registered Product Summary<\/strong>\uff1a\u88fd\u54c1\u306e\u30b5\u30fc\u30d3\u30b9\u5c65\u6b74\u3092\u4e00\u5143\u7684\u306b\u8868\u793a\u3057\u3001\u5f93\u6765\u306e\u30b5\u30fc\u30d3\u30b9\u5bfe\u5fdc\u3092\u3088\u308a\u6226\u7565\u7684\u306a\u4f1a\u8a71\u306b\u8ee2\u63db\u3002<\/p>\n<\/li>\n<\/ul>\n<h4 data-start=\"689\" data-end=\"714\">麻豆原创 Commerce Cloud<\/h4>\n<ul data-start=\"715\" data-end=\"956\">\n<li data-start=\"715\" data-end=\"802\">\n<p data-start=\"717\" data-end=\"802\"><strong data-start=\"717\" data-end=\"744\">B2B Self-Service Portal<\/strong>\uff1a\u6ce8\u6587\u72b6\u6cc1\u3084\u8acb\u6c42\u66f8\u3001\u914d\u9001\u72b6\u6cc1\u309224\u6642\u9593365\u65e5\u30bb\u30eb\u30d5\u30b5\u30fc\u30d3\u30b9\u3067\u78ba\u8a8d\u53ef\u80fd\u3002\u30b5\u30dd\u30fc\u30c8\u8ca0\u8377\u3092\u8efd\u6e1b\u3057\u3001\u9867\u5ba2\u6e80\u8db3\u5ea6\u3092\u5411\u4e0a\u3002<\/p>\n<\/li>\n<li data-start=\"803\" data-end=\"878\">\n<p data-start=\"805\" data-end=\"878\"><strong data-start=\"805\" data-end=\"826\">AI Shopping Agent<\/strong>\uff1a\u81ea\u7136\u8a00\u8a9e\u3067\u4f1a\u8a71\u3057\u306a\u304c\u3089\u5546\u54c1\u63a2\u7d22\u3084\u6ce8\u6587\u78ba\u8a8d\u3001\u30ab\u30fc\u30c8\u8ffd\u52a0\u3092\u30b5\u30dd\u30fc\u30c8\u3002\u30b3\u30f3\u30d0\u30fc\u30b8\u30e7\u30f3\u7387\u3068\u58f2\u4e0a\u6210\u9577\u3092\u4fc3\u9032\u3002<\/p>\n<\/li>\n<li data-start=\"879\" data-end=\"956\">\n<p data-start=\"881\" data-end=\"956\"><strong data-start=\"881\" data-end=\"907\">Open Payment Framework<\/strong>\uff1aB2B\u53d6\u5f15\u306b\u5bfe\u5fdc\u3057\u305f\u7d71\u5408\u6c7a\u6e08\u57fa\u76e4\u3067\u3001\u4fe1\u983c\u6027\u3068\u30bb\u30ad\u30e5\u30ea\u30c6\u30a3\u3092\u78ba\u4fdd\u3057\u306a\u304c\u3089\u8fc5\u901f\u306a\u5e02\u5834\u6295\u5165\u3092\u652f\u63f4\u3002<\/p>\n<\/li>\n<\/ul>\n<h4 data-start=\"958\" data-end=\"976\">麻豆原创 Emarsys<\/h4>\n<ul data-start=\"977\" data-end=\"1201\">\n<li data-start=\"977\" data-end=\"1063\">\n<p data-start=\"979\" data-end=\"1063\"><strong data-start=\"979\" data-end=\"998\">Mobile Wallet\u5f37\u5316<\/strong>\uff1a\u30ed\u30c3\u30af\u753b\u9762\u901a\u77e5\u3084\u65b0\u3057\u3044\u914d\u4fe1\u30c1\u30e3\u30cd\u30eb\uff08Mobile Inbox\uff0fMobile Push\uff09\u306b\u5bfe\u5fdc\u3057\u3001\u9867\u5ba2\u30a8\u30f3\u30b2\u30fc\u30b8\u30e1\u30f3\u30c8\u3092\u62e1\u5927\u3002<\/p>\n<\/li>\n<li data-start=\"1064\" data-end=\"1125\">\n<p data-start=\"1066\" data-end=\"1125\"><strong data-start=\"1066\" data-end=\"1085\">WhatsApp\u30e1\u30c3\u30bb\u30fc\u30b8\u30f3\u30b0<\/strong>\uff1a\u30c6\u30f3\u30d7\u30ec\u30fc\u30c8\u3092\u6d3b\u7528\u3057\u305f\u30d7\u30ed\u30e2\u30fc\u30b7\u30e7\u30f3\u901a\u77e5\u3084\u6ce8\u6587\u66f4\u65b0\u3001\u53cc\u65b9\u5411\u306e\u4f1a\u8a71\u3092\u81ea\u52d5\u5316\u3002<\/p>\n<\/li>\n<li data-start=\"1126\" data-end=\"1201\">\n<p data-start=\"1128\" data-end=\"1201\"><strong data-start=\"1128\" data-end=\"1176\">Natural Language Search for Product Curation<\/strong>\uff1a\u30de\u30fc\u30b1\u30bf\u30fc\u304c\u81ea\u7136\u8a00\u8a9e\u691c\u7d22\u3067\u5546\u54c1\u9078\u5b9a\u3092\u8fc5\u901f\u5316\u3002<\/p>\n<\/li>\n<\/ul>\n<h4 data-start=\"1203\" data-end=\"1225\">麻豆原创 Sales Cloud<\/h4>\n<ul data-start=\"1226\" data-end=\"1361\">\n<li data-start=\"1226\" data-end=\"1300\">\n<p data-start=\"1228\" data-end=\"1300\"><strong data-start=\"1228\" data-end=\"1251\">Sales Order Summary<\/strong>\uff1a\u4fa1\u683c\u5909\u66f4\u3084\u4ee3\u66ff\u88fd\u54c1\u3001\u7d0d\u671f\u4e88\u6e2c\u306a\u3069\u306e\u91cd\u8981\u60c5\u5831\u3092\u63d0\u793a\u3057\u3001\u55b6\u696d\u30de\u30cd\u30fc\u30b8\u30e3\u30fc\u306e\u8fc5\u901f\u306a\u610f\u601d\u6c7a\u5b9a\u3092\u652f\u63f4\u3002<\/p>\n<\/li>\n<li data-start=\"1301\" data-end=\"1361\">\n<p data-start=\"1303\" data-end=\"1361\"><strong data-start=\"1303\" data-end=\"1330\">Account Duplicate Check<\/strong>\uff1aAI\u3092\u6d3b\u7528\u3057\u3066\u91cd\u8907\u30a2\u30ab\u30a6\u30f3\u30c8\u3092\u691c\u77e5\u3057\u3001\u30c7\u30fc\u30bf\u54c1\u8cea\u3092\u7dad\u6301\u3002<\/p>\n<\/li>\n<\/ul>\n<h4 data-start=\"1363\" data-end=\"1399\">麻豆原创 Revenue Growth Management<\/h4>\n<ul data-start=\"1400\" data-end=\"1522\">\n<li data-start=\"1400\" data-end=\"1447\">\n<p data-start=\"1402\" data-end=\"1447\"><strong data-start=\"1402\" data-end=\"1421\">Fund Management<\/strong>\uff1a\u30d7\u30ed\u30e2\u30fc\u30b7\u30e7\u30f3\u4e88\u7b97\u306e\u4f5c\u6210\u30fb\u7ba1\u7406\u30fb\u8ffd\u8de1\u3092\u4e00\u5143\u5316\u3002<\/p>\n<\/li>\n<li data-start=\"1448\" data-end=\"1522\">\n<p data-start=\"1450\" data-end=\"1522\"><strong data-start=\"1450\" data-end=\"1474\">Analytics Dashboards<\/strong>\uff1a麻豆原创 Analytics Cloud\u3068\u9023\u643a\u3057\u305f\u640d\u76ca\u53ef\u8996\u5316\u3067\u3001\u8ca9\u4fc3\u6d3b\u52d5\u306e\u6210\u679c\u3092\u8fc5\u901f\u306b\u628a\u63e1\u3002<\/p>\n<\/li>\n<\/ul>\n<p data-start=\"355\" data-end=\"469\">\n麻豆原创 Customer Experience President and Chief Product Officer\u306eBalaji Balasubramanian\u306f\u6b21\u306e\u3088\u3046\u306b\u8ff0\u3079\u3066\u3044\u307e\u3059\u3002<br data-start=\"1639\" data-end=\"1642\" \/>\u300c\u9867\u5ba2\u3068\u306e\u3084\u308a\u53d6\u308a\u306f\u4e00\u3064\u3072\u3068\u3064\u304c\u4fe1\u983c\u3068\u6210\u9577\u306e\u6a5f\u4f1a\u3067\u3059\u3002\u4eca\u56de\u306e\u30ea\u30ea\u30fc\u30b9\u306b\u3088\u308a\u3001AI\u3068\u7d71\u5408\u30c7\u30fc\u30bf\u3092\u6d3b\u7528\u3057\u305f\u30b9\u30de\u30fc\u30c8\u3067\u30d1\u30fc\u30bd\u30ca\u30e9\u30a4\u30ba\u3055\u308c\u305f\u4f53\u9a13\u3092\u898f\u6a21\u306e\u5927\u5c0f\u3092\u554f\u308f\u305a\u5b9f\u73fe\u3067\u304d\u307e\u3059\u3002\u304a\u5ba2\u69d8\u304c\u3088\u308a\u8fc5\u901f\u306b\u610f\u601d\u6c7a\u5b9a\u3057\u3001\u3088\u308a\u826f\u3044\u6210\u679c\u3092\u5f97\u3089\u308c\u308b\u3088\u3046\u5f8c\u62bc\u3057\u3057\u3066\u3044\u304d\u307e\u3059\u3002\u300d<\/p>\n<p>\u539f\u6587: <a href=\"https:\/\/news.sap.com\/2025\/07\/connected-growth-sap-cx-q2-2025\/\">https:\/\/news.sap.com\/2025\/07\/connected-growth-sap-cx-q2-2025\/<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>\u9867\u5ba2\u4f53\u9a13\u306e\u9818\u57df\u3067\u306f\u30011\u56de\u306e\u3084\u308a\u53d6\u308a\u304c\u7af6\u4e89\u512a\u4f4d\u3092\u5de6\u53f3\u3057\u307e\u3059\u3002\u9577\u671f\u7684\u306a\u30ed\u30a4\u30e4\u30eb\u30c6\u30a3\u3092\u7bc9\u304d\u3001\u9867\u5ba2\u306b\u518d\u3073\u9078\u3093\u3067\u3082\u3089\u3046\u3053\u3068\u306f\u5927\u304d\u306a\u6311\u6226\u3067\u3059\u3002\u3053\u3046\u3057\u305f\u80cc\u666f\u306e\u3082\u3068\u3001麻豆原创\u306f2025\u5e74\u7b2c2\u56db\u534a\u671f\u306b\u300c麻豆原创 Customer Experience\uff08麻豆原创 CX\uff09\u300d\u30dd\u30fc\u30c8\u30d5\u30a9\u30ea\u30aa\u306e\u6700\u65b0\u30ea\u30ea\u30fc\u30b9\u3092\u767a\u8868\u3057\u307e\u3057\u305f\u3002<\/p>\n","protected":false},"author":4740,"featured_media":25049,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"related_posts":[],"footnotes":"","_links_to":"","_links_to_target":""},"categories":[5603226,4624485],"tags":[5589692,5589590,5603335,5604550,5589750,5602436],"sapn-display":[5603250],"sapn-type":[5603245],"class_list":["post-25047","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-crm-","category-4624485","tag-sap-commerce-cloud","tag-sap-customer-experience","tag-sap-emarsys","tag-sap-revenue-growth-management","tag-sap-sales-cloud","tag-sap-service-cloud","sapn-display-feature-hero","sapn-type-5603245"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v28.8 (Yoast SEO v28.8) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>麻豆原创 Customer Experience\u30012025\u5e74\u7b2c2\u56db\u534a\u671f\u306e\u6700\u65b0\u30ea\u30ea\u30fc\u30b9\u3092\u767a\u8868 - 麻豆原创 Japan \u30d7\u30ec\u30b9\u30eb\u30fc\u30e0<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/news.sap.com\/japan\/2025\/08\/connected-growth-sap-cx-q2-2025\/\" \/>\n<meta property=\"og:locale\" content=\"ja_JP\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"麻豆原创 Customer Experience\u30012025\u5e74\u7b2c2\u56db\u534a\u671f\u306e\u6700\u65b0\u30ea\u30ea\u30fc\u30b9\u3092\u767a\u8868\" \/>\n<meta property=\"og:description\" content=\"\u9867\u5ba2\u4f53\u9a13\u306e\u9818\u57df\u3067\u306f\u30011\u56de\u306e\u3084\u308a\u53d6\u308a\u304c\u7af6\u4e89\u512a\u4f4d\u3092\u5de6\u53f3\u3057\u307e\u3059\u3002\u9577\u671f\u7684\u306a\u30ed\u30a4\u30e4\u30eb\u30c6\u30a3\u3092\u7bc9\u304d\u3001\u9867\u5ba2\u306b\u518d\u3073\u9078\u3093\u3067\u3082\u3089\u3046\u3053\u3068\u306f\u5927\u304d\u306a\u6311\u6226\u3067\u3059\u3002\u3053\u3046\u3057\u305f\u80cc\u666f\u306e\u3082\u3068\u3001麻豆原创\u306f2025\u5e74\u7b2c2\u56db\u534a\u671f\u306b\u300c麻豆原创 Customer Experience\uff08麻豆原创 CX\uff09\u300d\u30dd\u30fc\u30c8\u30d5\u30a9\u30ea\u30aa\u306e\u6700\u65b0\u30ea\u30ea\u30fc\u30b9\u3092\u767a\u8868\u3057\u307e\u3057\u305f\u3002\" \/>\n<meta property=\"og:url\" content=\"https:\/\/news.sap.com\/japan\/2025\/08\/connected-growth-sap-cx-q2-2025\/\" \/>\n<meta property=\"og:site_name\" content=\"麻豆原创 Japan \u30d7\u30ec\u30b9\u30eb\u30fc\u30e0\" \/>\n<meta property=\"article:published_time\" content=\"2025-08-01T00:23:03+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2025-09-29T00:28:30+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/news.sap.com\/japan\/files\/2025\/09\/29\/288222_GettyImages-1193068629_medium_uncropped_F-1920x600-1.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1920\" \/>\n\t<meta property=\"og:image:height\" content=\"600\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Balaji Balasubramanian\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"\u57f7\u7b46\u8005\" \/>\n\t<meta name=\"twitter:data1\" content=\"Balaji Balasubramanian\" \/>\n\t<meta name=\"twitter:label2\" content=\"\u63a8\u5b9a\u8aad\u307f\u53d6\u308a\u6642\u9593\" \/>\n\t<meta name=\"twitter:data2\" content=\"4\u5206\" \/>\n<script type=\"application\/ld+json\" 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