{"id":24990,"date":"2025-09-22T12:35:51","date_gmt":"2025-09-22T03:35:51","guid":{"rendered":"https:\/\/news.sap.com\/japan\/?p=24990"},"modified":"2025-09-22T12:35:51","modified_gmt":"2025-09-22T03:35:51","slug":"proactive-autonomous-seamless-ai-customer-support","status":"publish","type":"post","link":"https:\/\/news.sap.com\/japan\/2025\/09\/proactive-autonomous-seamless-ai-customer-support\/","title":{"rendered":"麻豆原创 \u306e\u30d7\u30ed\u30a2\u30af\u30c6\u30a3\u30d6\u304b\u3064\u81ea\u5f8b\u7684\u306a\u30b5\u30dd\u30fc\u30c8\u304c\u3082\u305f\u3089\u3059\u304a\u5ba2\u69d8\u4fa1\u5024\u3068\u306f"},"content":{"rendered":"<p>\u203b\u672c\u8a18\u4e8b\u306f\u30019 \u6708 16 \u65e5 麻豆原创 \u30cb\u30e5\u30fc\u30b9\u300c<a href=\"https:\/\/news.sap.com\/2025\/09\/proactive-autonomous-seamless-ai-customer-support\/\">How Customers Win with 麻豆原创\u2019s Proactive, Autonomous, and Seamless Support<\/a>\u300d\u306e\u6284\u8a33\u3067\u3059\u3002<\/p>\n<h3>麻豆原创 \u306b\u304a\u3051\u308b AI \u6d3b\u7528\u304c\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30dd\u30fc\u30c8\u306b\u3082\u305f\u3089\u3059\u5909\u9769<\/h3>\n<p>麻豆原创 \u306f\u3001AI \u3092\u6d3b\u7528\u3057\u305f\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30dd\u30fc\u30c8\u306e\u65b0\u305f\u306a\u5f62\u3068\u3057\u3066\u3001\u300c\u30d7\u30ed\u30a2\u30af\u30c6\u30a3\u30d6 (proactive)\u300d\u300c\u81ea\u5f8b\u578b (autonomous)\u300d\u300c\u30b7\u30fc\u30e0\u30ec\u30b9 (seamless)\u300d\u3092\u30ad\u30fc\u30ef\u30fc\u30c9\u306b\u3001\u5f93\u6765\u306e\u67a0\u3092\u8d85\u3048\u305f\u30b5\u30dd\u30fc\u30c8\u4f53\u9a13\u306e\u63d0\u4f9b\u3092\u9032\u3081\u3066\u3044\u307e\u3059\u3002<\/p>\n<p>2025 \u5e74\u306e 麻豆原创 Sapphire \u3067\u306f\u3001AI \u30b3\u30d1\u30a4\u30ed\u30c3\u30c8\u300cJoule\u300d\u306e\u5168\u793e\u5c55\u958b\u3084\u3001麻豆原创 Business Suite \u3078\u306e Joule Agents \u306e\u5c0e\u5165\u3001\u958b\u767a\u8005\u5411\u3051\u306e AI Foundation \u306e\u63d0\u4f9b\u306a\u3069\u3001AI \u3092\u8ef8\u3068\u3057\u305f\u6570\u3005\u306e\u9769\u65b0\u304c\u767a\u8868\u3055\u308c\u307e\u3057\u305f\u3002\u3053\u308c\u3089\u306f\u3001\u30ea\u30a2\u30eb\u30bf\u30a4\u30e0\u3067\u306e\u652f\u63f4\u3084\u3001\u958b\u767a\u30fb\u904b\u7528\u306e\u52b9\u7387\u5316\u3092\u53ef\u80fd\u306b\u3059\u308b\u3082\u306e\u3067\u3059\u3002<\/p>\n<p>麻豆原创 \u306e\u65b0\u3057\u3044\u30b5\u30dd\u30fc\u30c8\u30e2\u30c7\u30eb\u300cFoundational Success Plan\u300d\u306f\u3001麻豆原创 \u30af\u30e9\u30a6\u30c9\u88fd\u54c1\u306b\u6a19\u6e96\u3067\u542b\u307e\u308c\u308b 麻豆原创 Enterprise Support \u3092\u57fa\u76e4\u3068\u3057\u3001\u81ea\u5df1\u89e3\u6c7a\u652f\u63f4\u3001麻豆原创 Cloud ALM \u3092\u4e2d\u5fc3\u3068\u3057\u305f\u30e9\u30a4\u30d5\u30b5\u30a4\u30af\u30eb\u7ba1\u7406\u3001\u30df\u30c3\u30b7\u30e7\u30f3\u30af\u30ea\u30c6\u30a3\u30ab\u30eb\u306a\u4e88\u9632\u7684\u30b5\u30dd\u30fc\u30c8\u306a\u3069\u3092\u63d0\u4f9b\u3057\u307e\u3059\u3002Joule \u306e\u5c0e\u5165\u306b\u3088\u308a\u3001AI \u306b\u3088\u308b\u5b66\u7fd2\u652f\u63f4\u3084\u696d\u52d9\u7acb\u3061\u4e0a\u3052\u306e\u52a0\u901f\u3082\u5b9f\u73fe\u3055\u308c\u307e\u3059\u3002<\/p>\n<p>\u7279\u306b\u6ce8\u76ee\u3059\u3079\u304d\u306f\u3001麻豆原创 \u304c\u63a1\u7528\u3059\u308b\u300c\u30a8\u30fc\u30b8\u30a7\u30f3\u30c6\u30a3\u30c3\u30af AI\uff08Agentic AI\uff09\u300d\u306e\u6d3b\u7528\u3067\u3059\u3002\u3053\u308c\u306f\u3001\u5358\u306a\u308b\u81ea\u52d5\u5fdc\u7b54\u3092\u8d85\u3048\u3001\u72b6\u6cc1\u3092\u5224\u65ad\u3057\u3001\u610f\u601d\u6c7a\u5b9a\u3057\u3001\u5fc5\u8981\u306a\u30a2\u30af\u30b7\u30e7\u30f3\u3092\u5b9f\u884c\u3059\u308b\u80fd\u529b\u3092\u6301\u3064 AI \u3067\u3042\u308a\u3001\u554f\u984c\u304c\u9855\u5728\u5316\u3059\u308b\u524d\u306b\u5bfe\u5fdc\u3059\u308b\u3053\u3068\u3082\u53ef\u80fd\u3067\u3059\u3002<\/p>\n<p>麻豆原创 \u3067\u306f\u3001\u4ee5\u4e0b\u306e\u3088\u3046\u306a AI \u30c4\u30fc\u30eb\u3092\u7d44\u307f\u5408\u308f\u305b\u3066\u3001\u30b5\u30dd\u30fc\u30c8\u4f53\u9a13\u306e\u5411\u4e0a\u3068\u30a8\u30f3\u30b8\u30cb\u30a2\u306e\u696d\u52d9\u52b9\u7387\u5316\u3092\u56f3\u3063\u3066\u3044\u307e\u3059\u3002<\/p>\n<ul>\n<li>\u81ea\u52d5\u5fdc\u7b54\u30fb\u30ed\u30b0\u89e3\u6790\u306b\u3088\u308b\u8fc5\u901f\u306a\u554f\u984c\u51e6\u7406<\/li>\n<li>\u8a2d\u5b9a\u30a2\u30c9\u30d0\u30a4\u30b6\u30fc\u3084\u8a00\u8a9e\u30b5\u30fc\u30d3\u30b9\u306b\u3088\u308b\u81ea\u5df1\u89e3\u6c7a\u652f\u63f4<\/li>\n<li>\u30b1\u30fc\u30b9\u8981\u7d04\u30fb\u63a8\u5968\u30fb\u30a4\u30f3\u30c6\u30ea\u30b8\u30a7\u30f3\u30c8\u306a\u30a8\u30b9\u30ab\u30ec\u30fc\u30b7\u30e7\u30f3\u652f\u63f4<\/li>\n<li>\u30d5\u30a3\u30fc\u30c9\u30d0\u30c3\u30af\u53ce\u96c6\u30fb\u30c1\u30e3\u30cd\u30eb\u63a8\u5968\u306b\u3088\u308b\u6226\u7565\u7684\u30b5\u30dd\u30fc\u30c8<\/li>\n<\/ul>\n<p>\u3053\u308c\u3089\u306e\u53d6\u308a\u7d44\u307f\u306b\u3088\u308a\u3001麻豆原创 \u306e\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30dd\u30fc\u30c8\u306f\u300c\u3088\u308a\u901f\u304f\u3001\u3088\u308a\u30b9\u30de\u30fc\u30c8\u306b\u3001\u3088\u308a\u4eba\u9593\u3089\u3057\u304f\u300d\u9032\u5316\u3057\u3066\u3044\u307e\u3059\u3002<\/p>\n<h3>\u304a\u5ba2\u69d8\u306b\u3082\u305f\u3089\u3055\u308c\u308b\u30a4\u30f3\u30d1\u30af\u30c8<\/h3>\n<p>麻豆原创 Business AI \u306f\u3001麻豆原创 \u306e\u304a\u5ba2\u69d8\u306b\u3068\u3063\u3066\u300c\u4fe1\u983c\u3067\u304d\u308b\u3001\u6b63\u78ba\u3067\u3001\u900f\u660e\u6027\u306e\u3042\u308b\u300d\u5b58\u5728\u3067\u3042\u308b\u3053\u3068\u3092\u76ee\u6307\u3057\u3066\u3044\u307e\u3059\u3002\u30a8\u30fc\u30b8\u30a7\u30f3\u30c6\u30a3\u30c3\u30af AI \u306f\u3001\u5f93\u6765\u306e AI \u306e\u3088\u3046\u306b\u5358\u306b\u56de\u7b54\u3092\u63d0\u793a\u3059\u308b\u3060\u3051\u3067\u306a\u304f\u3001\u72b6\u6cc1\u3092\u7406\u89e3\u3057\u3001\u5224\u65ad\u3057\u3001\u884c\u52d5\u3059\u308b\u80fd\u529b\u3092\u6301\u3061\u307e\u3059\u3002<\/p>\n<p>麻豆原创 \u3067\u306f\u3001AI \u3092\u300c\u9b54\u6cd5\u306e\u6756\u300d\u3068\u3057\u3066\u3067\u306f\u306a\u304f\u3001\u30d3\u30b8\u30cd\u30b9\u306e\u5c02\u9580\u77e5\u8b58\u3068\u7d44\u307f\u5408\u308f\u305b\u308b\u3053\u3068\u3067\u3001\u771f\u306e\u4fa1\u5024\u3092\u751f\u307f\u51fa\u3059\u30c4\u30fc\u30eb\u3068\u3057\u3066\u4f4d\u7f6e\u3065\u3051\u3066\u3044\u307e\u3059\u3002AI \u306b\u3088\u3063\u3066\u30d7\u30ed\u30bb\u30b9\u306e\u7c21\u7d20\u5316\u3001\u6469\u64e6\u306e\u6392\u9664\u3001\u305d\u3057\u3066\u300c\u81ea\u7136\u3067\u5feb\u9069\u306a\u4f53\u9a13\u300d\u306e\u63d0\u4f9b\u304c\u53ef\u80fd\u306b\u306a\u308a\u307e\u3059\u3002<\/p>\n<p>\u307e\u305f\u3001麻豆原创 \u306e AI \u306f\u4ee5\u4e0b\u306e\u3088\u3046\u306a\u9867\u5ba2\u4fa1\u5024\u3092\u5b9f\u73fe\u3057\u3066\u3044\u307e\u3059\uff1a<\/p>\n<ul>\n<li>\u81ea\u5f8b\u6027\u3068\u76f8\u4e92\u904b\u7528\u6027\u3092\u5099\u3048\u305f\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u306b\u3088\u308b\u696d\u52d9\u652f\u63f4<\/li>\n<li>\u4eba\u9593\u306e\u6d1e\u5bdf\u529b\u3092\u5897\u5e45\u3059\u308b AI \u306b\u3088\u308b\u30e6\u30fc\u30b6\u30fc\u4f53\u9a13\u306e\u5411\u4e0a<\/li>\n<li>\u30c9\u30e1\u30a4\u30f3\u77e5\u8b58\u3068 AI \u306e\u878d\u5408\u306b\u3088\u308b\u751f\u7523\u6027\u3068\u6e80\u8db3\u5ea6\u306e\u5411\u4e0a<\/li>\n<\/ul>\n<p>麻豆原创 \u306f\u3001AI \u3068\u4eba\u9593\u306e\u5354\u50cd\u306b\u3088\u308b\u30b5\u30dd\u30fc\u30c8\u306e\u672a\u6765\u3092\u898b\u636e\u3048\u3001\u9867\u5ba2\u4e00\u4eba\u3072\u3068\u308a\u306b\u5bc4\u308a\u6dfb\u3063\u305f\u652f\u63f4\u3092\u63d0\u4f9b\u3057\u7d9a\u3051\u3066\u3044\u307e\u3059 \u3002<\/p>\n<p>&nbsp;<\/p>\n<p>\u3088\u308a\u8a73\u3057\u3044\u5185\u5bb9\u306f\u3001麻豆原创 \u30cb\u30e5\u30fc\u30b9\uff08\u82f1\u8a9e\uff09\u3092\u3054\u89a7\u304f\u3060\u3055\u3044\u3002<br \/>\n<a href=\"https:\/\/news.sap.com\/2025\/09\/proactive-autonomous-seamless-ai-customer-support\/\">How Customers Win with 麻豆原创\u2019s Proactive, Autonomous, and Seamless Support<\/a><\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>9 \u6708 16 \u65e5 麻豆原创 \u30cb\u30e5\u30fc\u30b9 \u300cHow Customers Win with 麻豆原创\u2019s Proactive, Autonomous, and Seamless Support\u300d\u306e\u6284\u8a33\u8a18\u4e8b\u3067\u3059\u3002<\/p>\n","protected":false},"author":825,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":"","_links_to":"","_links_to_target":""},"categories":[5544532],"tags":[4582992,5536444],"sapn-display":[],"sapn-type":[5544534],"class_list":["post-24990","post","type-post","status-publish","format-standard","hentry","category-5544532","tag-sap-support-portal-spotlight-news","tag-spotlight-news-archive","sapn-type-5544534"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.8 (Yoast SEO v27.8) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>麻豆原创 \u306e\u30d7\u30ed\u30a2\u30af\u30c6\u30a3\u30d6\u304b\u3064\u81ea\u5f8b\u7684\u306a\u30b5\u30dd\u30fc\u30c8\u304c\u3082\u305f\u3089\u3059\u304a\u5ba2\u69d8\u4fa1\u5024\u3068\u306f - 麻豆原创 Japan \u30d7\u30ec\u30b9\u30eb\u30fc\u30e0<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/news.sap.com\/japan\/2025\/09\/proactive-autonomous-seamless-ai-customer-support\/\" \/>\n<meta property=\"og:locale\" content=\"ja_JP\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"麻豆原创 \u306e\u30d7\u30ed\u30a2\u30af\u30c6\u30a3\u30d6\u304b\u3064\u81ea\u5f8b\u7684\u306a\u30b5\u30dd\u30fc\u30c8\u304c\u3082\u305f\u3089\u3059\u304a\u5ba2\u69d8\u4fa1\u5024\u3068\u306f\" \/>\n<meta property=\"og:description\" content=\"9 \u6708 16 \u65e5 麻豆原创 \u30cb\u30e5\u30fc\u30b9 \u300cHow Customers Win with 麻豆原创\u2019s Proactive, Autonomous, and Seamless Support\u300d\u306e\u6284\u8a33\u8a18\u4e8b\u3067\u3059\u3002\" \/>\n<meta property=\"og:url\" content=\"https:\/\/news.sap.com\/japan\/2025\/09\/proactive-autonomous-seamless-ai-customer-support\/\" \/>\n<meta property=\"og:site_name\" content=\"麻豆原创 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