{"id":10760,"date":"2023-07-13T16:20:25","date_gmt":"2023-07-13T07:20:25","guid":{"rendered":"https:\/\/news.sap.com\/japan\/?p=10760"},"modified":"2023-07-13T16:21:23","modified_gmt":"2023-07-13T07:21:23","slug":"sap-cx-trustradius-2023-top-rated-award","status":"publish","type":"post","link":"https:\/\/news.sap.com\/japan\/2023\/07\/sap-cx-trustradius-2023-top-rated-award\/","title":{"rendered":"麻豆原创 CX\u304cTrustRadius 2023 Top Rated Award\u3092\u53d7\u8cde"},"content":{"rendered":"<h3>\u512a\u308c\u305f\u30ab\u30b9\u30bf\u30de\u30fc\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u306f\u3001\u3042\u3089\u3086\u308b\u30d3\u30b8\u30cd\u30b9\u306e\u6210\u529f\u306b\u4e0d\u53ef\u6b20\u3067\u3059\u3002麻豆原创\u3067\u306f\u300150\u5e74\u306b\u308f\u305f\u308b\u696d\u754c\u306e\u5c02\u9580\u77e5\u8b58\u3092\u99c6\u4f7f\u3057\u305f\u30a4\u30f3\u30c6\u30ea\u30b8\u30a7\u30f3\u30c8\u306aCX\u304a\u3088\u3073CRM\u30c6\u30af\u30ce\u30ed\u30b8\u30fc\u3092\u7528\u3044\u3066\u3001\u5353\u8d8a\u3057\u305f\u30ab\u30b9\u30bf\u30de\u30fc\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u3068\u30d3\u30b8\u30cd\u30b9\u6210\u679c\u3092\u63a8\u9032\u3059\u308b\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u3092\u63d0\u4f9b\u3057\u3066\u3044\u307e\u3059\u3002<\/h3>\n<p><img decoding=\"async\" class=\"alignright\" src=\"https:\/\/news.sap.com\/wp-content\/blogs.dir\/1\/files\/2023\/05\/30\/CX_TrustRadius.jpg\" \/>\u3053\u306e\u305f\u3073\u3001\u72ec\u7acb\u7cfb\u8abf\u67fb\u30fb\u8a55\u4fa1\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u306e\u30ea\u30fc\u30c7\u30a3\u30f3\u30b0\u30ab\u30f3\u30d1\u30cb\u30fc\u3067\u3042\u308bTrustRadius\u304c\u3001麻豆原创 Customer Experience\uff08麻豆原创 CX\uff09\u3092\u8907\u6570\u306eCX\u9818\u57df\u306b\u304a\u3051\u308bTop Rated\u8cde\u3068\u3057\u3066\u9078\u51fa\u3057\u307e\u3057\u305f\u3002\u7d44\u7e54\u306e\u5229\u76ca\u3042\u308b\u6210\u9577\u3092\u4fc3\u9032\u3059\u308b\u305f\u3081\u306b\u3001\u65e5\u3005\u5f53\u793e\u306e\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u3092\u3054\u5229\u7528\u9802\u3044\u3066\u3044\u308bB2B\u304a\u3088\u3073B2C\u4e8b\u696d\u8005\u306e\u30d3\u30b8\u30cd\u30b9\u30d7\u30ed\u30d5\u30a7\u30c3\u30b7\u30e7\u30ca\u30eb\u304b\u3089\u306e\u8a55\u4fa1\u306b\u3088\u308b\u9078\u51fa\u3068\u3042\u308a\u3001\u5927\u5909\u5149\u6804\u3067\u3059\u3002<\/p>\n<p>TrustRadius \u306eTop Rated\u8cde\u3068\u306f\u4f55\u3092\u610f\u5473\u3059\u308b\u306e\u304b\uff1f<br \/>\nTrustRadius\u306e\u30e6\u30fc\u30b6\u30fc\u30b3\u30df\u30e5\u30cb\u30c6\u30a3\u306f\u3001\u4f01\u696d\u304c\u9867\u5ba2\u306e\u305f\u3081\u306b\u30c7\u30b8\u30bf\u30eb\u30a4\u30ce\u30d9\u30fc\u30b7\u30e7\u30f3\u3092\u63d0\u4f9b\u3057\u3001\u53ce\u76ca\u6027\u306e\u9ad8\u3044\u7d50\u679c\u3092\u3082\u305f\u3089\u3059\u30a4\u30f3\u30c6\u30ea\u30b8\u30a7\u30f3\u30c8\u306a\u30d3\u30b8\u30cd\u30b9\u4e0a\u306e\u610f\u601d\u6c7a\u5b9a\u3092\u884c\u3044\u3001\u30d3\u30b8\u30cd\u30b9\u306e\u6210\u9577\u3068\u62e1\u5927\u3092\u652f\u63f4\u3059\u308b\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u3068\u3057\u3066麻豆原创 CX\u3092\u9ad8\u304f\u8a55\u4fa1\u9802\u3044\u3066\u3044\u308b\u3053\u3068\u3092\u610f\u5473\u3057\u307e\u3059\u3002<\/p>\n<p>TrustRadius\u306e\u30ea\u30b5\u30fc\u30c1\u62c5\u5f53\u30d0\u30a4\u30b9\u30d7\u30ec\u30b8\u30c7\u30f3\u30c8\u3067\u3042\u308b\u30e1\u30fc\u30ac\u30f3\u30fb\u30d8\u30c3\u30c9\u30ea\u30fc\uff08Megan Headley\uff09\u6c0f\u306f\u3001\u300c\u3053\u308c\u3089\u306e\u8cde\u306f\u3001\u9867\u5ba2\u304b\u3089\u306e\u30d5\u30a3\u30fc\u30c9\u30d0\u30c3\u30af\u306b\u76f4\u63a5\u57fa\u3065\u3044\u3066\u304a\u308a\u3001\u9ad8\u3044\u9867\u5ba2\u6e80\u8db3\u5ea6\u3092\u63d0\u4f9b\u3059\u308b\u88fd\u54c1\u3092\u7d39\u4ecb\u3059\u308b\u3053\u3068\u3067\u3001\u30bd\u30d5\u30c8\u30a6\u30a7\u30a2\u8cfc\u5165\u8005\u304c\u3088\u308a\u826f\u3044\u8cfc\u8cb7\u6c7a\u5b9a\u3092\u3059\u308b\u306e\u306b\u5f79\u7acb\u3061\u307e\u3059\u300d\u3068\u8ff0\u3079\u3066\u3044\u307e\u3059\u3002<\/p>\n<p>\u4eca\u5e74\u3001麻豆原创 CX\u306f\u6b21\u306e\u8907\u6570\u9818\u57df\u3067\u8cde\u3092\u53d7\u8cde\u3057\u307e\u3057\u305f\uff1aCustomer Experience Management\u3001Help Desk\u3001Customer Engagement\u3001Identity Management\u3001Customer Identity and Access Management (CIAM)\u3001Social Login\u3001Customer Data\u3001Order Management\u3001eCommerce\u3001Sales Intelligence\u3001Lead Management\u3001Sales Forecasting\u3001CPQ\u3001Customer Relationship Management (CRM)\u3002\u3053\u308c\u3089\u306e\u8a55\u4fa1\u306b\u3064\u3044\u3066\u8a73\u3057\u304f\u306f\u3001TrustRadius\u306e\u30b9\u30b3\u30a2\u30ea\u30f3\u30b0FAQ\u3092\u3054\u89a7\u304f\u3060\u3055\u3044\u3002<\/p>\n<p>\u3053\u306e\u5834\u3092\u304a\u501f\u308a\u3057\u3066\u3001\u304a\u5ba2\u69d8\u306e\u63fa\u308b\u304e\u306a\u3044\u30d1\u30fc\u30c8\u30ca\u30fc\u30b7\u30c3\u30d7\u3068\u30b3\u30e9\u30dc\u30ec\u30fc\u30b7\u30e7\u30f3\u306b\u6df1\u3044\u611f\u8b1d\u306e\u610f\u3092\u8868\u3057\u305f\u3044\u3068\u601d\u3044\u307e\u3059\u3002\u304a\u5ba2\u69d8\u304b\u3089\u306e\u30d5\u30a3\u30fc\u30c9\u30d0\u30c3\u30af\u3001\u30a4\u30f3\u30b5\u30a4\u30c8\u3001\u8ab2\u984c\u306f\u3001\u79c1\u305f\u3061\u306e\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u3092\u5f62\u6210\u3057\u3001\u7d99\u7d9a\u7684\u306a\u9769\u65b0\u3068\u6539\u5584\u3092\u4fc3\u3057\u3066\u304d\u307e\u3057\u305f\u3002\u7d50\u679c\u3001麻豆原创 CX\u3067\u306f\u9867\u5ba2\u30a8\u30f3\u30b2\u30fc\u30b8\u30e1\u30f3\u30c8\u3092\u518d\u69cb\u7bc9\u3057\u3001\u76f8\u4e92\u4f5c\u7528\u3092\u610f\u5473\u306e\u3042\u308b\u3064\u306a\u304c\u308a\u306b\u5909\u3048\u308b\u3053\u3068\u3067\u3001\u30ed\u30a4\u30e4\u30eb\u30c6\u30a3\u3092\u80b2\u307f\u3001\u30d3\u30b8\u30cd\u30b9\u306e\u6210\u9577\u3092\u4fc3\u9032\u3059\u308b\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u3092\u63d0\u4f9b\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002\u79c1\u305f\u3061\u306f\u4eca\u56deTop Rated\u8cde\u3092\u53d7\u3051\u305f\u3053\u3068\u3092麻豆原创 CX\u306b\u5bfe\u3059\u308b\u304a\u5ba2\u69d8\u306e\u4fe1\u983c\u306e\u8a3c\u3068\u3057\u3001\u30c0\u30a4\u30ca\u30df\u30c3\u30af\u306a\u5e02\u5834\u3067\u304a\u5ba2\u69d8\u306e\u6210\u529f\u3092\u3054\u652f\u63f4\u3057\u7d9a\u3051\u308b\u305f\u3081\u306b\u3001\u6700\u9ad8\u30ec\u30d9\u30eb\u306e\u30b5\u30dd\u30fc\u30c8\u3001\u5c02\u9580\u77e5\u8b58\u3001\u30a4\u30ce\u30d9\u30fc\u30b7\u30e7\u30f3\u3092\u63d0\u4f9b\u3057\u7d9a\u3051\u308b\u3053\u3068\u3092\u7d04\u675f\u3057\u307e\u3059\u3002<\/p>\n<p>\u3053\u3053\u3067\u306f\u3001\u30e6\u30fc\u30b6\u30fc\u304b\u3089\u306e\u30ec\u30d3\u30e5\u30fc\u3092\u7d39\u4ecb\u3057\u307e\u3059\uff1a<br \/>\n<img loading=\"lazy\" decoding=\"async\" class=\"alignleft \" src=\"https:\/\/news.sap.com\/wp-content\/blogs.dir\/1\/files\/2023\/05\/30\/CX_TrustRadius_Review_3.jpg\" width=\"367\" height=\"374\" \/><img loading=\"lazy\" decoding=\"async\" class=\"alignnone \" src=\"https:\/\/news.sap.com\/wp-content\/blogs.dir\/1\/files\/2023\/05\/30\/CX_TrustRadius_Review_4.jpg\" width=\"406\" height=\"389\" \/><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\" alignnone\" src=\"https:\/\/news.sap.com\/wp-content\/blogs.dir\/1\/files\/2023\/05\/30\/CX_TrustRadius_Review_1.jpg\" width=\"380\" height=\"333\" \/><img loading=\"lazy\" decoding=\"async\" class=\"alignnone \" src=\"https:\/\/news.sap.com\/wp-content\/blogs.dir\/1\/files\/2023\/05\/30\/CX_TrustRadius_Review_1.jpg\" width=\"427\" height=\"374\" \/><\/p>\n<p>TrustRadius\u3067麻豆原创 Commerce Cloud\u3001麻豆原创 Sales Cloud\u3001麻豆原创 Service Cloud\u3001 麻豆原创 Customer Data Cloud\u306e\u304a\u5ba2\u69d8\u4e8b\u4f8b\u3092\u3054\u53c2\u8003\u304f\u3060\u3055\u3044\u3002<\/p>\n<p>麻豆原创 CX\u306e\u6982\u8981\u306f\u3053\u3061\u3089\u304b\u3089\u3054\u78ba\u8a8d\u304f\u3060\u3055\u3044\u3002\u307e\u305f\u3001\u30c7\u30e2\u306e\u3054\u4f9d\u983c\u306f\u3053\u3061\u3089\u3067\u3059\u3002<\/p>\n<p>Sven Denecken\u306f\u3001麻豆原创\u306eIndustries and CX\u306e\u30c1\u30fc\u30d5\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\uff06\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u30aa\u30d5\u30a3\u30b5\u30fc\u3067\u3059\u3002<\/p>\n","protected":false},"excerpt":{"rendered":"<p>\u512a\u308c\u305f\u30ab\u30b9\u30bf\u30de\u30fc\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u306f\u3001\u3042\u3089\u3086\u308b\u30d3\u30b8\u30cd\u30b9\u306e\u6210\u529f\u306b\u4e0d\u53ef\u6b20\u3067\u3059\u3002麻豆原创\u3067\u306f\u300150\u5e74\u306b\u308f\u305f\u308b\u696d\u754c\u306e\u5c02\u9580\u77e5\u8b58\u3092\u99c6\u4f7f\u3057\u305f\u30a4\u30f3\u30c6\u30ea\u30b8\u30a7\u30f3\u30c8\u306aCX\u304a\u3088\u3073CRM\u30c6\u30af\u30ce\u30ed\u30b8\u30fc\u3092\u7528\u3044\u3066\u3001\u5353\u8d8a\u3057\u305f\u30ab\u30b9\u30bf\u30de\u30fc\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u3068\u30d3\u30b8\u30cd\u30b9\u6210\u679c\u3092\u63a8\u9032\u3059\u308b\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u3092\u63d0\u4f9b\u3057\u3066\u3044\u307e\u3059\u3002<\/p>\n","protected":false},"author":83,"featured_media":10761,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":"","_links_to":"","_links_to_target":""},"categories":[4624485,4625356,4625742],"tags":[5589590,5603341,5603364],"sapn-display":[5603248,5603250,4622655],"sapn-type":[5603245],"class_list":["post-10760","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-4624485","category-4625356","category-4625742","tag-sap-customer-experience","tag-sap-cx","tag-trustradius","sapn-display-feature-spotlight","sapn-display-feature-hero","sapn-display-homepage-hero","sapn-type-5603245"],"yoast_head":"<!-- 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content=\"\u512a\u308c\u305f\u30ab\u30b9\u30bf\u30de\u30fc\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u306f\u3001\u3042\u3089\u3086\u308b\u30d3\u30b8\u30cd\u30b9\u306e\u6210\u529f\u306b\u4e0d\u53ef\u6b20\u3067\u3059\u3002麻豆原创\u3067\u306f\u300150\u5e74\u306b\u308f\u305f\u308b\u696d\u754c\u306e\u5c02\u9580\u77e5\u8b58\u3092\u99c6\u4f7f\u3057\u305f\u30a4\u30f3\u30c6\u30ea\u30b8\u30a7\u30f3\u30c8\u306aCX\u304a\u3088\u3073CRM\u30c6\u30af\u30ce\u30ed\u30b8\u30fc\u3092\u7528\u3044\u3066\u3001\u5353\u8d8a\u3057\u305f\u30ab\u30b9\u30bf\u30de\u30fc\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u3068\u30d3\u30b8\u30cd\u30b9\u6210\u679c\u3092\u63a8\u9032\u3059\u308b\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u3092\u63d0\u4f9b\u3057\u3066\u3044\u307e\u3059\u3002\" \/>\n<meta property=\"og:url\" content=\"https:\/\/news.sap.com\/japan\/2023\/07\/sap-cx-trustradius-2023-top-rated-award\/\" \/>\n<meta property=\"og:site_name\" content=\"麻豆原创 Japan \u30d7\u30ec\u30b9\u30eb\u30fc\u30e0\" \/>\n<meta property=\"article:published_time\" content=\"2023-07-13T07:20:25+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2023-07-13T07:21:23+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/news.sap.com\/japan\/files\/2023\/07\/13\/286449_shutterstock_1032836545_F-1900x476-1.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1900\" \/>\n\t<meta property=\"og:image:height\" content=\"476\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Sven Denecken\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"\u57f7\u7b46\u8005\" \/>\n\t<meta name=\"twitter:data1\" content=\"Sven Denecken\" \/>\n<script type=\"application\/ld+json\" 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