{"id":3690,"date":"2022-02-04T06:48:07","date_gmt":"2022-02-04T06:48:07","guid":{"rendered":"https:\/\/news.sap.com\/india\/?p=3690"},"modified":"2023-08-14T17:27:02","modified_gmt":"2023-08-14T17:27:02","slug":"take-cues-from-saas","status":"publish","type":"post","link":"https:\/\/news.sap.com\/india\/2022\/02\/take-cues-from-saas\/","title":{"rendered":"Why your Business Transformation Journey should Take Cues from SaaS?"},"content":{"rendered":"

Organizational dependence on IT systems has greatly increased in recent years, with enterprise technology itself changing drastically. In today\u2019s digital-first world, business transformation is non-negotiable for organizations looking to sustain and win. However, research says that almost\u00a0<\/span>70 percent<\/a><\/span>\u00a0of such corporate transformation efforts are bound to fail. The number is worrying, considering that a company\u2019s profitability and even survival might be riding on the success of such an initiative.<\/span><\/p>\n

\"Business<\/p>\n

So, what can be done to ensure an accelerated and successful business transformation journey? A wise step would be to learn from others. This is why SaaS models and the core principles behind them can offer a lesson or two. From following an organized way of executing a process to keeping the customer at the center of all actions, a SaaS company offers key tips for an effective digital transformation<\/a> strategy. Here are some of them:<\/span><\/p>\n

Taking a Customer-centric Approach<\/span><\/strong><\/h2>\n

Many businesses have identified themselves in the past by the items or services they provide, rather than by the problems they address for consumers. A product-centric company is primarily concerned with product superiority, influenced by research and technology. Today, \u2018as-a-service\u2019 business models, which bucked even the recent pandemic-induced slowdown, are becoming popular. They function on the concept of \u2018servitization\u2019, a shift from a product focus to a service focus.\u00a0<\/span><\/p>\n

Thus, a company\u2019s business transformation efforts should have a customer-centric strategy from the very start. This strategy should focus on a digital business model that leads to linked, coherent customer-centric experiences across business divisions. Companies that choose to adopt this new paradigm might need to change how they operate and how their functions interact. Real-time technology, such as business management software, can be used to achieve this.<\/span><\/p>\n

Weaving in Flexibility into all Processes<\/span><\/strong><\/h2>\n

Flexible consumption models, the foundation of SaaS companies, have challenged the rigid usage and billing models seen in traditional companies. Similarly, a company attempting business transformation<\/a> should focus on agility in its processes and methods.\u00a0<\/span><\/p>\n

As with any complicated project, obstacles are bound to arise. From managing organizational and procedural changes to dealing with technical obstacles like data migration, transformation initiatives are notoriously difficult. Developing a flexible strategy enables the team to respond to changes as they arise, minimizing potential disruptions.<\/span><\/p>\n

Following a unique, step-by-step Approach\u00a0<\/span><\/strong><\/h2>\n

Implementing a SaaS model requires a carefully thought-out plan that is customized according to the business\u2019s unique needs and requirements. A one-size-fits-all approach does not work; the client and the vendor need to understand internal processes, expectations, goals, and timelines. Similarly, it\u2019s critical to devise a business transformation strategy that bridges the gap between strategy and execution. Since no two companies are alike, every business transformation project needs a customized roadmap.<\/span><\/p>\n

Step-by-step guide for Business Transformation<\/span><\/strong><\/h3>\n

Deploying technology just for the sake of it is not an ideal way to transform an organization. Leaders need to make the connection between tech-based initiatives and their own business goals. This needs to be complemented by a phased roadmap. Having clear and concrete objectives, creating new business models and adopting efficient operational processes are some of the steps that this roadmap must have.\u00a0<\/span><\/p>\n