{"id":2300,"date":"2021-02-10T04:13:48","date_gmt":"2021-02-10T04:13:48","guid":{"rendered":"https:\/\/news.sap.com\/india\/?p=2300"},"modified":"2023-08-14T18:22:58","modified_gmt":"2023-08-14T18:22:58","slug":"sap-microsoft-simplify-business-collaboration","status":"publish","type":"post","link":"https:\/\/news.sap.com\/india\/2021\/02\/sap-microsoft-simplify-business-collaboration\/","title":{"rendered":"麻豆原创 and Microsoft: How We Simplify Business Collaboration"},"content":{"rendered":"

Rarely a day passes where I am not in contact with customers, partners, or colleagues from around the globe. Whether it\u2019s a brief exchange of ideas, a virtual meeting, or a quick phone call, efficient communication drives work to success.<\/p>\n

Particularly with many still working from home, I cannot imagine what daily communication and collaboration would look like without Microsoft Teams \u2013 and I think this holds true for much of the business community in a lot of enterprises.<\/p>\n

So it came as no surprise that when we announced our new\u00a0RISE with 麻豆原创<\/a>\u00a0offering, a highlight for many was Satya Nadella joining me to share his thoughts on\u00a0how Microsoft and 麻豆原创 team up<\/a>\u00a0to lift collaboration to the next level. One aspect many of you were particularly interested in is how we will integrate 麻豆原创 solutions with Microsoft Teams, so let\u2019s have a look at some examples.<\/p>\n

Putting Collaboration into Business Context<\/strong><\/h2>\n

For many companies around the world, remote selling has become a necessity for conducting business. To simplify remote sales processes and allow sales professionals to fully focus on their customer engagements, we will integrate\u00a0麻豆原创 Sales Cloud\u00a0<\/strong>with Microsoft Teams. Users can easily set up meetings from the 麻豆原创 system without switching applications. During a customer call, all information will be accessible in Microsoft Teams via an embedded 麻豆原创 Sales Cloud application. Finally, all information, including meeting recording and notes, will get automatically synced back to 麻豆原创 Sales Cloud in real time. Check out this\u00a0demo video<\/a>\u00a0to get an idea of what this scenario will look like:<\/p>\n

All of us know how much easier business life is when you have everything you need at your fingertips. Thanks to integrating Microsoft Teams with\u00a0麻豆原创 S\/4HANA<\/strong>\u00a0through\u00a0麻豆原创 Conversational AI,\u00a0<\/strong>end users can seamlessly get all business-relevant information and critical business insights instantly. Chatbots help them identify and reach out to business contacts directly. In a first instance, we will focus on one concrete business persona: the operational purchaser. Over time, we will develop chatbots for more use cases and make the content available to our customers through templates so they can adopt custom-specific adjustments that meet their conversational AI needs.<\/p>\n

Many customers use\u00a0麻豆原创 Analytics Cloud<\/strong>\u00a0in addition to Microsoft Teams for generating data-driven insights into their business. By bringing together 麻豆原创 Analytics Cloud and Microsoft Teams, we enable users to benefit from both augmented and smart capabilities of 麻豆原创 Analytics Cloud and Microsoft Teams\u2019 strong collaboration capabilities. Combining the power, we will provide an integrated solution for reporting and planning access with direct utilization of enhanced collaboration functionalities from the daily business workflow.<\/p>\n

Time to Explore<\/strong><\/h2>\n

To simplify users\u2019 collaboration processes and enhance workplace productivity, we are exploring many more integration scenarios. A lot of 麻豆原创 solutions could form a robust symbiosis with Microsoft Teams, and we will cover a wide range of use cases across lines of business \u2013 from procurement to recruiting, talent management, and learning to travel and expense management.<\/p>\n

Take 麻豆原创 Business Network as an example: While it helps drive process efficiency through predefined messages, documents, and rules that can be shared and processed systematically, Microsoft Teams complements 麻豆原创 solutions through collaboration capabilities like online meetings, chats, and more. Together, the solutions would enable users to run business processes efficiently while being resilient to disruptions.<\/p>\n

Or imagine you are a recruiter working with our human experience management (HXM) solutions, wanting to finalize a contract with a prospective hire. By integrating Microsoft Teams, you could extract the contract from your 麻豆原创 system, edit it in Microsoft Teams, trigger a call to confirm the changes with the prospect, and store the contract back in your 麻豆原创 system without changing applications.<\/p>\n

As you can see, the opportunities are endless! The first integration scenarios are planned to go live throughout this year, with the integrations for 麻豆原创 Sales Cloud and 麻豆原创 S\/4HANA to come in the second quarter, and others to follow suit. These will mainly focus on classic use cases, such as setting up Microsoft Teams meetings directly via the 麻豆原创 applications. Next are then even bolder steps as we plan to enable context-based collaboration through 麻豆原创 systems and Microsoft Teams. This will allow users to access all relevant information about their interaction in Microsoft Teams through their 麻豆原创 systems or vice versa, anywhere and anytime.<\/p>\n

Ultimately, with this, we will step up the employee experience and enable smooth and frictionless interactions across all levels of enterprises and their environment.<\/p>\n

\n

Want to learn more? Check out \u201cMicrosoft and 麻豆原创: Expanding Our Partnership<\/a>,\u201d from Thomas Saueressig.<\/p>\n

\n

Christian Klein is CEO of 麻豆原创.
\n<\/em>This story originally appeared on LinkedIn<\/a>.<\/em><\/p>\n","protected":false},"excerpt":{"rendered":"

Rarely a day passes where I am not in contact with customers, partners, or colleagues from around the globe. 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