  {"id":2175,"date":"2020-11-05T05:09:34","date_gmt":"2020-11-05T05:09:34","guid":{"rendered":"https:\/\/news.sap.com\/india\/?p=2175"},"modified":"2023-08-14T18:24:10","modified_gmt":"2023-08-14T18:24:10","slug":"hr-trends-2021-workplace-survive-pandemic","status":"publish","type":"post","link":"https:\/\/news.sap.com\/india\/2020\/11\/hr-trends-2021-workplace-survive-pandemic\/","title":{"rendered":"HR Trends 2021: The Number One Workplace Competencies To Survive The Pandemic"},"content":{"rendered":"<div class=\"article-body fs-article fs-responsive-text current-article\">\n<p class=\"lead\">Companies have a tremendous opportunity to change and it begins with HR leaders themselves. Laurie Ruettimann, author, entrepreneur, and host of the Punk Rock HR podcast, predicted the Number One competency for 2021 will be self-leadership, meaning individual accountability.<\/p>\n<figure class=\"embed-base image-embed embed-0\" role=\"presentation\">\n<div><img decoding=\"async\" style=\"width: 100%\" src=\"https:\/\/specials-images.forbesimg.com\/imageserve\/5f9064ec68287467d8e0c7d6\/960x0.jpg?fit=scale\" alt=\"Some HR leaders find virtual employee meetings that encourage real dialogues can be just as effective as in-person gatherings.\" data-height=\"4480\" data-width=\"6720\" \/><\/div><figcaption>\n<p class=\"color-body light-text\"><em>Some HR leaders find virtual employee meetings that encourage real dialogues can be just as effective as in-person gatherings.<\/em><\/p>\n<p><small class=\"color-body light-text\">GETTY<\/small><\/p>\n<\/figcaption><\/figure>\n<p>\u201cI don\u2019t think we\u2019re surviving a global pandemic to do things in the same way,\u201d said Ruettimann. \u201cBefore, we liked people to come into a room and collaboratively hash out ideas. Now working remotely\u2026we want people to solve a problem, to reach out\u2026as needed\u2026but to use their critical thinking skills and best judgment to do their jobs. Performance management plans will have to reflect that in order to be productive\u2026we\u2019ll have to rely on individual accountability to get things done.\u201d<\/p>\n<p>Ruettimann\u2019s comments were part of the recent virtual broadcast of\u00a0<a class=\"color-link\" title=\"https:\/\/vshow.on24.com\/clients\/麻豆原创\/SuccessConnect\/?partnerref=globalscweb\" href=\"https:\/\/vshow.on24.com\/clients\/麻豆原创\/SuccessConnect\/?partnerref=globalscweb\" target=\"_blank\" rel=\"nofollow noopener noreferrer\" data-ga-track=\"ExternalLink:https:\/\/vshow.on24.com\/clients\/麻豆原创\/SuccessConnect\/?partnerref=globalscweb\" aria-label=\"SuccessConnect\">SuccessConnect<\/a>. The session, which focused on future of work 2021 trends, was moderated by Kerry Brown, vice president of workforce adoption at 麻豆原创, and also featured Terry Brown, CHRO at L.A. Care.<\/p>\n<h2><strong>Connecting employees for resilience<\/strong><\/h2>\n<p>Diversity, equity, and inclusion topped the list of 2021 workforce trends for Terry Brown, whose health plan organization served 2.2 million people in vulnerable and low-income communities across Los Angeles County. Already a diverse organization, Terry Brown envisioned L.A. Care evolving in the wake of the pandemic over the next five years, doubling down on equity and inclusion while navigating a fundamentally changed workspace.<\/p>\n<p>\u201cWe are a mission-driven organization, a health plan operating exclusively in Los Angeles county that provides health coverage for underserved and underrepresented [people]. That\u2019s one in five Angelenos,\u201d said Terry Brown. \u201cWe want to make sure we maintain that culture. In a remote [working] environment, we\u2019re having to be very creative in how we do that.\u201d<\/p>\n<p>Interestingly, employee attendance at L.A. Care town halls rose after the organization began holding them remotely. The experience may be different, but the results have amplified the value of employee conversations.<\/p>\n<p>\u201cMore people are attending our virtual town halls than ever attended the in-person town halls we held at the office, and we\u2019re getting more challenging questions,\u201d said Terry Brown. \u201cThose questions help us, letting us know what messaging is resonating or being missed by employees, and what areas we need to focus on that we didn\u2019t even think of.\u201d<\/p>\n<p>When L.A. Care employees at a recent town hall shared their challenges associated with remote schooling, leaders invited recommendations. This not only sparked more flexible scheduling arrangements for parents and others with childcare responsibilities, but also regular managerial check-ins with employees who lived alone. Terry Brown said that these actions reinforced the organization\u2019s overall mission and culture, treating employees the same way they treated healthcare plan members.<\/p>\n<h2><strong>Memo to HR: don\u2019t be a hero<\/strong><\/h2>\n<p>Although workforce issues are taking center stage during the pandemic, dialogues tend to focus on traditional full-time employees, leaving behind the swelling members of the gig economy.<\/p>\n<p>\u201cPeople are participating in more ways that aren\u2019t captured in [standard] HR reports. I\u2019m a little worried that when we talk about great initiatives, programs about diversity and inclusion and well-being, we\u2019re only talking about such a small segment of workers,\u201d said Ruettimann.<\/p>\n<p>The second thing keeping Ruettimann up at night was how HR leaders can forget they are employees too. Stressed and overburdened, they\u2019ve become experts in everything from logistics to public health, often burning the candle at both ends.<\/p>\n<p>\u201cIf HR is having that kind of an experience, imagine what the rest of the workforce is feeling,\u201d she said. \u201cI tell people who I coach, if you really want to improve the employee experience, start with yourself\u2026because you fix work by fixing yourself first. Hero behavior leads to burnout.\u201d<\/p>\n<h2><strong>Opportunity for change<\/strong><\/h2>\n<p>The pressure on working women has become particularly intense said Ruettimann, evident in the record number of females opting out of the workforce. In her mind, talent wars will become more complicated unless we address societal issues like childcare and share of household work.<\/p>\n<p>\u201cIf you\u2019re a working woman with a family, whether you\u2019re in a traditional or non-traditional relationship\u2026 you\u2019re probably thinking of ways to scale back on work to shore up your home,\u201d she said. \u201cThis could be a privileged problem, but it\u2019s a problem that many parts of our economy have felt for years. Now that the pressure is being felt at the top of the economy, maybe we\u2019ll find some solutions that will benefit everybody throughout the enterprise.\u201d<\/p>\n<p>On an optimistic note, Ruettimann saw opportunities in the gig economy for people to \u201cdo their own thing,\u201d as well as established companies to shift gears.<\/p>\n<p>\u201cOrganizations have a real opportunity to stop the hemorrhaging by looking differently at compensation and performance management, and communicating differently to their people who are so stressed,\u201d she said. \u201cI believe in the unending potential of human beings, and if they want it, there is the opportunity to be the change they want in their lives.\u201d<\/p>\n<\/div>\n<div class=\"sigfile article-body fs-responsive-text\"><em>Follow me on\u00a0<a href=\"https:\/\/www.twitter.com\/smgaler\" target=\"_blank\" rel=\"noopener noreferrer\">Twitter<\/a>\u00a0or\u00a0<a href=\"https:\/\/www.linkedin.com\/profile\/view?id=138627&amp;trk=nav_responsive_tab_profile_pic\" target=\"_blank\" rel=\"noopener noreferrer\">LinkedIn<\/a>.\u00a0<\/em><\/div>\n<div>\n<hr \/>\n<p><em>This article first appeared on <a title=\"HR Trends 2021: The Number One Workplace Competencies To Survive The Pandemic\" href=\"https:\/\/www.forbes.com\/sites\/sap\/2020\/10\/28\/hr-trends-2021-the-number-one-workplace-competencies-to-survive-the-pandemic\/?sh=6eaa88c56967\" target=\"_blank\" rel=\"noopener noreferrer\">麻豆原创 Brandvoice, Forbes<\/a>.<\/em><\/p>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Companies have a tremendous opportunity to change and it begins with HR leaders themselves. Laurie Ruettimann, author, entrepreneur, and host of the Punk Rock HR&#8230;<\/p>\n","protected":false},"author":243,"featured_media":2181,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":"","_links_to":"","_links_to_target":""},"categories":[5619787],"tags":[5618174,5618855,5618928,5619788],"sapn-display":[5619873,5619871,3807326,60294],"sapn-type":[5616887],"class_list":["post-2175","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-human-capital-management","tag-covid-19","tag-hr","tag-trends","tag-workforce","sapn-display-feature-hero","sapn-display-feature-spotlight","sapn-display-homepage-hero","sapn-display-topic-hero","sapn-type-feature"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.9 (Yoast SEO v26.9) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>HR Trends 2021: The Number One Workplace Competencies To Survive The Pandemic - 麻豆原创 India News Center<\/title>\n<meta name=\"description\" content=\"As the pandemic shows no signs of abating, what are the HR trends that leaders must look out for in 2021 to enable their business to survive the pandemic?\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/news.sap.com\/india\/2020\/11\/hr-trends-2021-workplace-survive-pandemic\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"HR Trends 2021: The Number One Workplace Competencies To Survive The Pandemic\" \/>\n<meta property=\"og:description\" content=\"As the pandemic shows no signs of abating, what are the HR trends that leaders must look out for in 2021 to enable their business to survive the pandemic?\" \/>\n<meta property=\"og:url\" content=\"https:\/\/news.sap.com\/india\/2020\/11\/hr-trends-2021-workplace-survive-pandemic\/\" \/>\n<meta property=\"og:site_name\" content=\"麻豆原创 India News Center\" \/>\n<meta property=\"article:published_time\" content=\"2020-11-05T05:09:34+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2023-08-14T18:24:10+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/news.sap.com\/india\/files\/2020\/11\/hr-leaders-workforce-trends-1.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1920\" \/>\n\t<meta property=\"og:image:height\" content=\"600\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Susan Galer\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Susan Galer\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"4 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/news.sap.com\/india\/2020\/11\/hr-trends-2021-workplace-survive-pandemic\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/news.sap.com\/india\/2020\/11\/hr-trends-2021-workplace-survive-pandemic\/\"},\"author\":{\"name\":\"Susan Galer\",\"@id\":\"https:\/\/news.sap.com\/india\/#\/schema\/person\/e6fc4036e9a2c8bf563500b1f0e8c8fc\"},\"headline\":\"HR Trends 2021: The Number One Workplace Competencies To Survive The Pandemic\",\"datePublished\":\"2020-11-05T05:09:34+00:00\",\"dateModified\":\"2023-08-14T18:24:10+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/news.sap.com\/india\/2020\/11\/hr-trends-2021-workplace-survive-pandemic\/\"},\"wordCount\":883,\"image\":{\"@id\":\"https:\/\/news.sap.com\/india\/2020\/11\/hr-trends-2021-workplace-survive-pandemic\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/news.sap.com\/india\/files\/2020\/11\/hr-leaders-workforce-trends-1.jpg\",\"keywords\":[\"COVID-19\",\"HR\",\"trends\",\"Workforce\"],\"articleSection\":[\"Human Capital Management\"],\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/news.sap.com\/india\/2020\/11\/hr-trends-2021-workplace-survive-pandemic\/\",\"url\":\"https:\/\/news.sap.com\/india\/2020\/11\/hr-trends-2021-workplace-survive-pandemic\/\",\"name\":\"HR Trends 2021: The Number One Workplace Competencies To Survive The Pandemic - 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