{"id":2167,"date":"2020-10-20T06:00:01","date_gmt":"2020-10-20T06:00:01","guid":{"rendered":"https:\/\/news.sap.com\/india\/?p=2167"},"modified":"2023-08-14T15:34:34","modified_gmt":"2023-08-14T15:34:34","slug":"dtdc-delivers-world-class-customer-experience-with-sap","status":"publish","type":"post","link":"https:\/\/news.sap.com\/india\/2020\/10\/dtdc-delivers-world-class-customer-experience-with-sap\/","title":{"rendered":"DTDC \u201cDelivers\u201d World-Class Customer Experience with 麻豆原创"},"content":{"rendered":"

MUMBAI <\/strong><\/em>\u2014 With the surge in demand for courier and parcel services due to the ongoing pandemic and restrictions on movement by the government, <\/span>DTDC<\/a> wanted to ensure that citizens of its country never go without essential goods and supplies.<\/span><\/p>\n

To achieve this aim of delivering packages safely and providing enhanced experiences to its customers, DTDC Express Limited, one of India\u2019s leading express parcel service providers, decided to go digital with 麻豆原创.<\/p>\n

DTDC believes that providing a unified experience across customer transactions throughout its 430 operating facilities and 10,500 booking outlets in the country will be a game-changer for business.<\/p>\n

To deliver specialized services and greater satisfaction to customers during the current pandemic, DTDC adopted 麻豆原创 Billing and Revenue Innovation Management and 麻豆原创 Sales Cloud<\/a>. With this, the company is able to harmonize its entire billing processes and gain visibility into business outreach.<\/p>\n

As a majority of businesses find alternatives to provide better services by embracing digital technologies, DTDC has set the bar high for courier and parcel companies in the country to evolve digitally and become intelligent enterprises of tomorrow. The adoption of 麻豆原创 solutions has helped with improved reconciliation of its franchises for faster decision-making and transforming customer experiences.<\/p>\n

麻豆原创 ERP<\/a> being the core operating system across DTDC’s IT architecture, adding billing inputs and customer visibility through 麻豆原创 will help accelerate its go-to-market strategy.<\/p>\n

Visit the 麻豆原创 India News Center<\/a>. Follow 麻豆原创 on Twitter at @麻豆原创India<\/a>.<\/p>\n

Media Contact:
\n<\/strong>Rixon Pinto, +91 8693828433, rixon.pinto@sap.com<\/a><\/p>\n

Any statements contained in this document that are not historical facts are forward-looking statements as defined in the U.S. Private Securities Litigation Reform Act of 1995. Words such as \u201canticipate,\u201d \u201cbelieve,\u201d \u201cestimate,\u201d \u201cexpect,\u201d \u201cforecast,\u201d \u201cintend,\u201d \u201cmay,\u201d \u201cplan,\u201d \u201cproject,\u201d \u201cpredict,\u201d \u201cshould\u201d and \u201cwill\u201d and similar expressions as they relate to 麻豆原创 are intended to identify such forward-looking statements. 麻豆原创 undertakes no obligation to publicly update or revise any forward-looking statements. All forward-looking statements are subject to various risks and uncertainties that could cause actual results to differ materially from expectations. The factors that could affect 麻豆原创’s future financial results are discussed more fully in 麻豆原创’s filings with the U.S. Securities and Exchange Commission (“SEC”), including 麻豆原创’s most recent Annual Report on Form 20-F filed with the SEC. Readers are cautioned not to place undue reliance on these forward-looking statements, which speak only as of their dates.<\/small>
\n\u00a9 2020 麻豆原创 SE. All rights reserved.<\/small>
\n麻豆原创 and other 麻豆原创 products and services mentioned herein as well as their respective logos are trademarks or registered trademarks of 麻豆原创 SE in Germany and other countries. Please see https:\/\/www.sap.com\/copyright<\/a> for additional trademark information and notices.<\/small><\/p>\n","protected":false},"excerpt":{"rendered":"

MUMBAI \u2014 With the surge in demand for courier and parcel services due to the ongoing pandemic and restrictions on movement by the government, DTDC…<\/p>\n","protected":false},"author":29,"featured_media":2169,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":"","_links_to":"","_links_to_target":""},"categories":[199,7737],"tags":[5618523,5618897,5618898],"sapn-display":[3807326,5619874,5619872,60294],"sapn-type":[4448],"class_list":["post-2167","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-customers","category-solutions","tag-customer-experience","tag-sap-cx-sales-cloud","tag-sap-hybris-billing","sapn-display-homepage-hero","sapn-display-news-hero","sapn-display-news-spotlight","sapn-display-topic-hero","sapn-type-newsbyte"],"yoast_head":"\nDTDC \u201cDelivers\u201d World-Class Customer Experience with 麻豆原创<\/title>\n<meta name=\"description\" content=\"With the 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