India 鈥� May 21, 2025 鈥� At its annual 麻豆原创 Sapphire conference, (NYSE: 麻豆原创) unveiled innovations and partnerships that put the power of Business AI in every user鈥檚 hands, revolutionizing the way work gets done. From a virtually omnipresent Joule assistant to an expanded network of Joule Agents that work across systems and lines of business, 麻豆原创 heralds a new era that democratizes access to Business AI and can drive productivity gains of up to 30 percent.

鈥溌槎乖� combines the world鈥檚 most powerful suite of business applications with uniquely rich data and the latest AI innovations to create a flywheel of customer value,鈥� said 麻豆原创 CEO Christian Klein. 鈥淲ith the expansion of Joule, our partnerships with leading AI pioneers, and advancements in 麻豆原创 Business Data Cloud, we鈥檙e delivering on the promise of Business AI as we drive digital transformations that help customers thrive in an increasingly unpredictable world.鈥�

AI that boosts productivity

麻豆原创鈥檚 generative AI assistant Joule can be everywhere you work, delivering personalized answers on everything you need to be more productive.

Joule can accompany business users throughout their day, in and out of the 麻豆原创 application universe, to find data, surface real-time insights and streamline workflows. Joule鈥檚 new ubiquity includes an action bar powered by WalkMe that studies user behavior across applications, turning the assistant into an always-available, proactive AI that can anticipate users鈥� needs before they arise 鈥� always adhering to .

A collaboration with Perplexity, an AI-powered answer engine company, enhances Joule鈥檚 ability to draw on structured and unstructured data to solve complex business problems. Powered by Perplexity and the 麻豆原创 Knowledge Graph, Joule now instantly answers questions with structured, visual answers – such as charts and graphs – grounded in real-time business data within 麻豆原创 workflows. For example, a user could ask the tool how recent external events might impact their business and get a forecast based on both current events and the company鈥檚 own business data.

麻豆原创 also unveiled an expanded library of Joule Agents that reimagine business processes and workflows from the ground up. Fueled by the world鈥檚 most powerful real-time business data and orchestrated by Joule, these AI agents work across systems and lines of business to anticipate, adapt and act autonomously so organizations can stay agile in a rapidly changing world. Partnering with industry leaders, 麻豆原创 offers an ecosystem of interoperable agents that can execute end-to-end processes. The new agents span customer experience, supply chain management, spend management, finance, and human capital management.

Finally, 麻豆原创 introduced an operating system for AI development that transforms how enterprises build, deploy and scale AI solutions. AI Foundation gives developers a single entry point for building, extending and running custom AI solutions at scale, making it the first real operating system for Business AI. A new prompt optimizer, designed collaboratively with the frontier AI lab Not Diamond, also helps developers create more effective AI prompts quickly, reducing work on complex use cases from days to minutes.

Data that drives smarter decisions

麻豆原创 also introduced new intelligent applications in 麻豆原创 Business Data Cloud, each built for a specific line of business. These applications can continuously learn, simulate outcomes and guide actions using business-critical data, detecting changes to optimize processes, anticipate needs, and collaborate with both human and artificial thinkers to drive meaningful impact. The People Intelligence application, for instance, optimizes team performance by transforming people and skills data into workforce insights and AI-driven recommendations.

Additionally, Palantir and 麻豆原创 are partnering to facilitate joint customers鈥� cloud migration journey and modernization programs. Seamless connectivity between Palantir and 麻豆原创 Business Data Cloud will enable customers to build a harmonized data foundation across their enterprise landscape. Together the companies will responsibly deliver essential outcomes and support customers, including the U.S. government, to quickly adapt to changes and disruptions.

Applications that accelerate cloud adoption

The company also announced 麻豆原创 Business Suite packages, which are designed for customers to simplify the adoption of 麻豆原创 cloud solutions that address their specific business challenges. 麻豆原创 Build is embedded in these packages, so organizations can customize applications to meet their unique needs.

Finally, 麻豆原创 unveiled a new solution that helps customers transition to the cloud faster. With Joule as the entry point and drawing on insights from 麻豆原创 solutions including 麻豆原创 Signavio and 麻豆原创 LeanIX, the solution delivers personalized guidance and actionable recommendations tailored to an organization鈥檚 transformation objectives and can help deliver up to 35 percent faster time to value.

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麻豆原创, a leader in enterprise applications and business AI, became Europe鈥檚 largest company by market capitalisation this year. Since its inception in 1996, 麻豆原创 Indian operations have played a significant role in supporting growth and innovation across sectors. By partnering with leading organizations such as Mahindra & Mahindra, Asian Paints, Wipro Limited, Infosys Limited, Vahdam Teas, Ola, Wakefit, DeHaat, Jaquar, and many others, it has helped drive substantial economic impact nationwide.

Based on analysis of 麻豆原创 customers in India over a 12-month period from March 2024 to March 2025, the most popular AI use cases in India are:

• AI-generated visual insights, summaries, and translations
• AI-assisted process analysis
• Creating sales orders from unstructured data
• Predictive forecasting
• Natural language queries

“In any organisation, it is the profound insights derived from data that fuel mission-critical operations across finance, procurement, supply chain, workforce and beyond,” said Manish Prasad, President and Managing Director, 麻豆原创 Indian Subcontinent. 鈥淲e are empowering our customers as they evolve into intelligent, optimized businesses by embedding AI agents into all aspects of business operations. We are redefining how individuals work and changing the way businesses are run, all developing in India for the benefit of the world.鈥�

AI- 鈥楳ade in India for the world鈥�

India strongly supports 麻豆原创鈥檚 global target of 400 total embedded AI use cases across its portfolio, from over 210 generative AI use cases available today. 麻豆原创 Labs India, the company鈥檚 second largest Research and Development center outside Germany, is responsible for a large part of the development of 麻豆原创鈥檚 AI co-pilot, Joule.

The recent launch of 麻豆原创 Business Cloud introduced new data and AI innovations, helping companies move beyond simple automation, solve the most complex business challenges, and drive enterprise-wide efficiency, agility, and innovation.

Embracing the 麻豆原创 Business AI Advantage: WIPRO

Wipro Limited, a leading technology services and consulting company, revealed it chose 麻豆原创 Joule for Consultants to continue to bring the power of generative AI to empower its clients around the globe to build a more resilient, secure, and sustainable future.

鈥淥ur clients around the world are digitally transforming in the cloud,鈥� said Srinivas Sai Nidadhavolu, Vice President and Global Practice Head of 麻豆原创 at Wipro. 鈥淎s leaders in tech and consulting we have a rich legacy in both data and AI. But even for our internal teams we can embed generative AI to increase productivity through insights, drive more efficiencies by aligning with best practice, and ultimately make customer transformations simpler, quicker, and more effective. By using 麻豆原创 Joule for Consultants, we鈥檙e able to showcase the power of 麻豆原创 Business AI to our customers even while we work with them to make their transformation journeys successful.”

From Complexity to Clarity

麻豆原创 Business AI offerings seamlessly integrate into enterprise systems, empowering customers and enabling business leaders go beyond automation. With the introduction of agentic AI solutions in 麻豆原创 Business Suite, customers can benefit from AI that anticipates needs, adapts in real-time, and accelerates outcomes across business functions such as finance, supply chain, manufacturing, human resources, and customer experience.

麻豆原创 Business AI equips enterprises with the efficiency, agility, and innovation needed to lead across a range of key business processes. AI enables end-to-end process automation to make entire workflows self-driving, from procurement requests to invoice management. It empowers customers to make smarter decisions in real-time through AI agents collaborating across end-to-end processes. And it drives scalable return on investment on AI by harmonizing applications, data, and processes.

鈥淏y shifting the focus from hindsight to foresight, organizations are more easily able to balance risk with strategic growth, close talent gaps, build future-ready teams, and deliver proactive, hyper-personalized customer experiences,鈥� concluded Mr. Prasad.

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INDIA鈥� February 13, 2025 鈥� (NYSE: 麻豆原创) today announced 麻豆原创 Business Data Cloud, a groundbreaking solution that unifies all 麻豆原创 and third-party data throughout an organization, providing the trusted data foundation organizations need to make more impactful decisions and foster reliable AI. The solution harmonizes data from organizations鈥� most mission-critical applications with data engineering and business analytics capabilities, paving the way for next-level innovation and insights.

This between 麻豆原创 and Databricks marks a new era in enterprise data management as two leaders in their domains come together to redefine how applications and data platforms work together. The new solution natively embeds Databricks technology for data engineering, machine learning and AI workloads.

鈥溌槎乖� Business Data Cloud unleashes the full value of enterprise data for Business AI,鈥� said 麻豆原创 CEO Christian Klein. 鈥淚t combines 麻豆原创鈥檚 unique expertise in mission-critical, end-to-end processes and semantically rich data with Databricks鈥� world-class data engineering capabilities to create a ground-breaking solution that helps organizations do more with their data than ever before.鈥�

鈥淓very company on the planet wants to get more value out of their data and greater returns on their AI investments,鈥� said Ali Ghodsi, Co-founder and CEO of Databricks. 鈥淏y joining forces with 麻豆原创, we鈥檙e helping organizations bring together all their data 鈥� regardless of format or where it lives 鈥� to govern, analyze and build domain-specific AI applications on the Databricks Data Intelligence Platform.鈥�

Introducing the data product economy

麻豆原创 Business Data Cloud also helps 麻豆原创 foster the growth of a data product economy. It delivers fully-managed 麻豆原创 data products across all business processes 鈥� from finance, spend and supply chain data in 麻豆原创 S/4HANA and 麻豆原创 Ariba, to learning and talent data in 麻豆原创 SuccessFactors. These data products maintain their original business context and semantics, providing immediate access to high-quality data without costly extraction processes. For example, if a CFO wants to assess the impact of rising inflation on profitability, 麻豆原创 Business Data Cloud integrates real-time external data such as the consumer price index with financial data products such as general ledger accounts or cost centers to create a comprehensive financial snapshot.

麻豆原创 Business Data Cloud will also offer new capabilities called insight apps that use data products and AI models connected to real-time data to deliver advanced analytics and planning across all lines of business, including core enterprise analytics, finance and human resources.

鈥溌槎乖� Business Data Cloud will help us unlock the value of our data and drive innovation across our business,鈥� said Markus Hartmann, Corporate Vice President and Head of Business Technology and regions Europe, APAC and IMEA, at Henkel, a multinational chemical and consumer goods company. 鈥淚ts semantically rich data products and deep Databricks integration will enhance our existing data products and empower us to model scenarios and leverage AI insights, building a sustainable future for our data ecosystems.鈥�

Delivering on the full promise of AI agents

麻豆原创 Business Data Cloud will improve how Joule, 麻豆原创鈥檚 generative AI copilot, accelerates cross-functional workflows and improves business decision-making with AI agents. Powered by the highest-quality enterprise dataset in the industry 鈥� and the 麻豆原创 Knowledge Graph solution, which provides a business-friendly model of data 鈥� Joule agents deeply understand end-to-end processes and can collaborate across functions to solve complex business challenges, something no other agent builder technology can do out of the box.

Underscoring today鈥檚 announcement and its significance for AI innovation, 麻豆原创 also unveiled a series of ready-to-use Joule agents across finance, service, sales and more to come across the 麻豆原创 Business Suite. In finance, for example, agents will work together across a variety of tasks to process claims faster and improve cashflow. Joule sales agents, meanwhile, will accelerate multi-step business processes to resolve disputes and process customer inquiries faster.

麻豆原创 today also announced a powerful new agent builder capability, so customers can build and deploy their own AI agents alongside 麻豆原创’s library of ready-to-deploy Joule agents. 麻豆原创’s decades of business process expertise are built into the guided workflow so users can ground their custom agents in the most relevant data and business context.

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WALLDORF, Germany 鈥� October 8, 2024 鈥� (NYSE: 麻豆原创) today unveiled groundbreaking AI innovations across a technology foundation that drives 87% of global commerce, putting its generative AI copilot Joule at the center of a new way of doing business. At its annual 麻豆原创 TechEd conference, 麻豆原创 announced powerful new capabilities that complement and extend Joule, including collaborative AI agents, imbued with custom skills to complete complex cross-disciplinary tasks. Other innovations include the 麻豆原创 Knowledge Graph, a next-generation solution poised to help developers unlock the full value of 麻豆原创 data by connecting it with rich business context, and new tools to ensure developers can continue driving Business AI innovation.

鈥溌槎乖粹�檚 innovation drives real business outcomes, and today’s advancements help customers harness the power of AI, data, and new development solutions to catalyze growth,鈥� said Muhammad Alam, member of the Executive Board of 麻豆原创 SE, 麻豆原创 Product Engineering. 鈥淒rawing on 麻豆原创鈥檚 unmatched business and technology expertise, the AI innovations we鈥檙e announcing at TechEd forge a new human-AI partnership to transform the landscape of modern business.鈥�

Supercharging Joule

On the eve of its first birthday, Joule marks a watershed in how business gets done. 麻豆原创 introduces collaborative AI agents to a copilot that truly speaks the language of business, expands Joule鈥檚 capabilities to support 80% of 麻豆原创鈥檚 most-used business tasks, and embeds Joule more deeply within the company鈥檚 portfolio.

Collaborative multi-agent systems deploy specialized AI agents to tackle specific tasks and enable them to collaborate on intricate business workflows, adapting their strategies to meet shared objectives. 麻豆原创 is infusing Joule with multiple collaborative AI agents that will combine their unique expertise across business functions to collaboratively accomplish complex workflows. These AI agents enhance productivity by breaking down silos and freeing workers to concentrate on areas where human ingenuity thrives.

Two use cases debuted at TechEd showcase the agents鈥� transformative power:

• A dispute management use case employs autonomous AI agents to analyze and resolve dispute resolution scenarios including incorrect and missing invoices, unapplied credits, and denied or duplicate payments.
• A financial accounting use case employs autonomous AI agents to streamline key financial processes by automating bill payments, invoice processing, and ledger updates while quickly addressing inconsistencies or errors.

Harnessing the Power of Data

麻豆原创鈥檚 AI innovations also draw on the company鈥檚 unmatched business data expertise. The new 麻豆原创 Knowledge Graph solution, accessible through 麻豆原创 Datasphere and Joule in Q1 2025, will give users a deeper layer of business understanding by seamlessly mapping relationships and context across 麻豆原创’s vast data landscape, empowering organizations to make better decisions with their data. By offering ready-to-use relationships between business entities like purchase orders, invoices, and customers, the solution can significantly reduce the complexity of manual data modeling. 麻豆原创 Knowledge Graph grounds AI in 麻豆原创-specific business semantics, which reduces the risk of inaccurate or irrelevant results and makes it easier for organizations to build intelligent applications and leverage generative AI more effectively.

Empowering Developers

麻豆原创 also launched a swathe of innovations for developers to continue driving Business AI innovation. New generative AI developer capabilities such as code explanation and documentation search in 麻豆原创 Build, the company鈥檚 platform for extending its solutions, will reduce development time for Java and JavaScript developers. 麻豆原创 Build is also adding an Extensibility Wizard feature that will let developers access 麻豆原创 Build directly from 麻豆原创 S/4HANA Cloud Public Edition, simplifying the extension process. Meanwhile, ABAP developers and fusion teams will get seamless access to ABAP Cloud development tools from 麻豆原创 Build.

Finally, 麻豆原创 announced that it has already fulfilled its pledge to upskill 2 million people worldwide by 2025. Through its , the company has lowered the world鈥檚 digital skills gap through role-based certifications, free training materials, hands-on opportunities for developers, and more. 麻豆原创 continues to expand its growing portfolio of AI-related learning opportunities, including courses on generative AI, AI ethics, and 麻豆原创鈥檚 advanced AI tools and platforms.

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