Mumbai, April 13, 2026: 麻豆原创, a market leader in enterprise application software and business AI, 听today announced that (NSE: TECHM), a leading global provider of technology consulting and digital solutions to enterprises across industries, 听is adopting to strengthen its 麻豆原创 delivery capabilities and support faster enterprise transformation programs. By integrating 麻豆原创 Joule for Consultants the company aims to streamline implementation workflows for customers across the entire 麻豆原创 project lifecycle鈥攆rom discovery and design to development, testing, and post-deployment support.

Empowering Consultants with AI at Scale

听Building on 麻豆原创鈥檚 Suite-First and AI-First strategy, the collaboration will streamline business processes, with Joule integrated across applications to provide AI insights and improve productivity.

听This aligns with Tech Mahindra鈥檚 鈥淎I Delivered Right鈥� strategy that empowers enterprises by equipping them with the tools and processes to maximize AI investment from strategy development to solution implementation.

听Grounded in 麻豆原创s most authoritative knowledge base, including content not available to third-party tools, 麻豆原创 Joule for Consultants transforms 麻豆原创鈥檚 deep institutional expertise into an intelligent conversational assistant for consulting teams.

Building on Tech Mahindra鈥檚 extensive domain expertise, the solution is expected to enable several key benefits for its consulting teams, including:听

• Faster knowledge discovery: Consultants can retrieve relevant 麻豆原创 documentation, implementation guidance, and best practices through natural language queries 鈥� early deployments indicate up to 28鈥�30% reduction in research time.
• Efficient project execution: By simplifying access to trusted technical guidance and implementation standards, teams can accelerate delivery across 麻豆原创 transformation projects.
• Tangible consultant productivity improvement: Automating routine research and knowledge retrieval can help consultants save 2 hours per day, enabling greater focus on high-value strategic activities.
• Greater accuracy and consistency: Access to authoritative guidance helps teams follow proven implementation approaches and maintain alignment with established standards.
• Accelerated cloud transformation: Strengthening Tech Mahindra鈥檚 capabilities in supporting enterprise transformation journeys such as RISE with 麻豆原创, 麻豆原创 Joule for Consultants enables organizations to accelerate cloud migration and improve delivery quality, lowering total cost of ownership (TCO).

Vinay Sanil, Global 麻豆原创 Practice Head, Tech Mahindra, said, 鈥淓nterprises today are moving rapidly from AI experimentation to scaled, outcome-driven transformation. However, a key challenge remains fragmented access to knowledge and the time-intensive nature of translating expertise into execution. Our adoption of 麻豆原创 Joule for Consultants addresses this gap by embedding AI-driven intelligence directly into the delivery lifecycle. By enabling instant access to trusted 麻豆原创 knowledge and automating routine tasks, we are empowering our consultants to enhance productivity, accelerate project timelines, and deliver greater value to customers.鈥�

Advancing AI-Driven Enterprise Transformation in India

The selection reflects accelerating Business AI adoption across India, as enterprises modernize core processes and move from experimentation to scaled AI deployment. 麻豆原创 continues to see strong momentum for the 麻豆原创 Business Suite, with organizations across industries using embedded AI to reimagine finance, supply chain, HR, and customer experience functions.

By embedding 麻豆原创 Joule for Consultants into delivery workflows, Tech Mahindra is enabling faster time-to-value for customers while improving overall project quality and execution speed across 麻豆原创 transformation programs.

Ravinder Amar,听 Vice President – Enterprise Business, 麻豆原创 India Subcontinent, said, 鈥淎I is redefining how enterprise transformation is delivered. With 麻豆原创 Joule for Consultants, Tech Mahindra gains direct access to 麻豆原创鈥檚 most comprehensive knowledge foundation, empowering its teams to translate AI innovation into measurable business outcomes. We are proud to support our partners as they scale intelligent delivery capabilities across India and beyond.鈥�

Tech Mahindra joins a growing ecosystem of global system integrators and consulting firms, including KPMG and Wipro, that are leveraging 麻豆原创 Joule for Consultants to enable more efficient, insight-led digital transformation programs worldwide.

Media Contacts

Itisha Bhatnagar | itisha.bhatnagar@sap.com

Vinidha Ganeshan | vinidha.ganeshan@bursonglobal.com

The post Tech Mahindra Adopts 麻豆原创 Joule for Consultants to Accelerate AI-Driven Transformation Across India appeared first on 麻豆原创 India News Center.

While the Summit听was听historic听in terms of听outcomes,听including the New Delhi Declaration and听an increasing focus on听sovereignty,听it also revealed a divergence in perspective.听The public image听of听India鈥檚 AI听opportunity听is听gripped by听what鈥檚听most visible:听tools that generate听content and听reshape how听we听interact with technology. But the more consequential story is unfolding away from the spotlight.听听

To understand where this transformation is truly taking shape,听let鈥檚听distinguish between听the听two dimensions of AI.听Consumer-centred听AI is the lightbulb that illuminates possibility,听creativity听and听assistance. Enterprise-focused听AI, by contrast, is the power plant听that听quietly and reliably energises听operations at scale. While one captures imagination, the other delivers outcomes.听听

Encouragingly, adoption of this听Enterprise听AI听is already听gaining momentum.听According to the recent听麻豆原创 Value of AI听survey, in听collaboration with Oxford Economics,听nearly听a听quarter of business tasks in India today are supported by AI. In less than two years, that share is expected to rise to over 40%. Even more telling is the confidence behind this acceleration,听with 93% Indian enterprises expecting measurable returns from their AI investments within the next one to three years.听听

This is India鈥檚 inflection point.听Having moved beyond听initial听exploration,听India鈥檚听focus is now on bringing greater alignment and coherence to unlock AI鈥檚 full enterprise potential.听

From Experimentation to Integration听

The next phase of India鈥檚 journey requires a shift from isolated pilots to听everyday听execution. AI must become a core capability听as part of our听supply chains, finance, human capital, and customer engagement. This transformation听can rest on four pillars:听

• The Demographic Dividend:听India鈥檚 greatest advantage is its people.听The听deep technology talent pool gives听the country听a strong foundation听to take AI from small experiments to real鈥�world impact听enabled by听a continued听investment听in reskilling and domain-led AI听expertise.听

• Data Foundations:听AI demands听accurate, contextual, and interconnected data from across the business.听听As听we scale听adoption,听the next phase will rely on听strengthening听our听data foundations听to听create听semantically rich environments听to power听more effective AI systems.听

• AI as an Amplifier:听The more critical the application, the more AI depends on the structured processes and traceability that robust enterprise systems provide.听听

• Trust as a Catalyst:听As AI integrates into critical infrastructure, trust听will听become the primary currency of scale. India鈥檚 evolving regulatory frameworks听like the听data protection laws听offer听guardrails that enable speed.听听

Redefining Value: The IMPACT听听

In an unpredictable global economy,听we must look beyond traditional financial metrics. While Return on Investment (ROI)听remains听a baseline,听it鈥檚听time we move to return on impact. The IMPACT can be seen as:听

I 鈥� Infrastructure:听Building secure, sovereign, and interoperable digital highways.听

M 鈥� Measurable Outcomes:听Tracking gains in health, education, and quality of life.听

P 鈥� Policy & Guardrails:听Ensuring ethical AI through robust, transparent frameworks.听

A 鈥� AI Embedding:听Making听AI听as a horizontal听across all sectors to make it a tool for daily life.听

C 鈥� Citizen-Centricity:听Designing inclusive, multilingual solutions.听

T 鈥� Talent & Trust:听Investing in workforce skills and fostering public confidence.听

The momentum听of AI听in India is real听and the opportunity is unprecedented.听Only by focusing on听all of听the areas of the听IMPACT听framework听can we听realise that incredible听promise.听听

The task now is to听transition听from fragmented progress to meaningful, systemic impact. In the journey听towards听a听Viksit Bharat听鈥撎齀ndia鈥檚 blueprint to becoming a听fully听developed nation by 2047 –听AI is no longer just a digital tool,听it is a strategic imperative for a resilient and innovative nation.听

听

The post AI for Industries: Resilience, Efficiency, and Innovation for India appeared first on 麻豆原创 India News Center.

Bengaluru, India, 05 February, 2026: 麻豆原创, a global leader in enterprise application software and Business AI, today announced a significant expansion of its worldwide learning ecosystem to empower millions of professionals for an AI-driven future. Reinforcing its pledge to equip 12 million people with AI-ready skills by 2030, 麻豆原创 is extending access to high-quality, instructor-led training through new strategic partnerships and an expanded network of authorized training providers.

To accelerate this initiative, 麻豆原创 is extending its partner-managed delivery approach for 麻豆原创 Learning Class courses to ensure more flexibility, broader geographical coverage and languages. Beginning in 2026, this expanded network of authorized partners 听will provide organizations and individuals with broader access to premium 麻豆原创 training, enabling them to build practical expertise and prepare talent for real-world implementation challenges.

India: A Strategic Impact Market

India is among the world鈥檚 fastest-growing talent hubs, driving global digital transformation with its expanding developer and consulting workforce. Representing 26% of 麻豆原创鈥檚 global learner base, the country is central to 麻豆原创鈥檚 long-term skilling vision.

With rapid AI adoption and modernization, India currently has over 25,000 open roles requiring 麻豆原创 expertise across consulting, development, and technology functions. Leading employers like Deloitte, KPMG, Infosys, and Maruti Suzuki are actively hiring 麻豆原创 professionals, including entry-level talent. This surge in demand underscores the importance of expanded access to high-quality, instructor-led training through 麻豆原创鈥檚 strengthened partner ecosystem鈥攃ritical for shaping India鈥檚 future-ready workforce.

Over the years, 麻豆原创 has expanded the breadth and depth of its learning portfolio. Since 2022, the company has reached 4 million learners globally, with growing from just 7 learning journeys to more than 400. 麻豆原创 recently introduced its approach with performance-based exams that enable candidates to complete hands-on assessments using AI tools such as 麻豆原创 Joule for Consultants. Today, 65 exams鈥�61% of all 麻豆原创 certifications鈥攈ave been transformed to this practical, performance-based format, with all remaining certifications moving to this new approach in the first half of 2026.

Vikram Karakoti, Global Head, Enterprise Solutions, TCS, noted: 鈥淐ompetency-based 麻豆原创 skill validation aligns with TCS鈥檚 commitment to building expertise in 麻豆原创 technologies, including 麻豆原创 BTP and Gen AI. Our training approach, culminating in 麻豆原创 Certifications, ensures real-world proficiency and maximizes client ROI.鈥�

Key Highlights of the Skilling Ecosystem

• Industry-ready, AI-enabled learning: Official 麻豆原创 instructor-led training with hands-on exposure to AI tools like 麻豆原创 Joule, mirroring real project environments.
• Practical, job-focused skill building: Guided practice, real-world case studies, and collaborative workshops to build implementation-ready capabilities.
• Standardised team upskilling at scale: Enterprise-grade training and performance-based certifications that assess real problem-solving, not just theory.
• Flexible pathways for growing demand: Expanded learning journeys and certifications across AI, business analysis, system administration, and 麻豆原创 Build roles.

鈥淧reparing the global workforce for the AI era requires learning that is practical, scalable and connected to real business needs,鈥� said Andre Bechtold, President 麻豆原创 Industries & 听Experiences. 鈥淏y expanding access to high-quality AI-enabled

麻豆原创 training, we are helping professionals build the skills that power modern enterprises. This initiative reflects our commitment to ensuring that people everywhere are equipped to thrive in an AI-driven economy.鈥�

By scaling access to high-quality, AI-ready learning worldwide, 麻豆原创 is enabling talent markets like India to play a defining role in shaping the future of enterprise innovation.

For more information, press only:

Itisha Bhatnagar, +91 9654524719; Itisha.bhatnagar@sap.com

Priyanka Jain, +91 9811408100 priyanka.jain@genesis-bcw.com

麻豆原创 麻豆原创 Room; press@sap.com

听

The post 麻豆原创 pledges to equip 12 million people worldwide with AI-ready skills by 2030 appeared first on 麻豆原创 India News Center.

The transformation, anchored on 麻豆原创 S/4HANA Cloud and complemented by 麻豆原创 Integrated Business Planning (IBP), 麻豆原创 Commerce, 麻豆原创 Extended Warehouse Management (EWM), 麻豆原创 Vistex, and 麻豆原创 Vendor Invoice Management (VIM), delivers a unified digital backbone across finance, supply chain, manufacturing, distribution, and dealer management. This integrated landscape was implemented significantly faster than industry benchmarks, enabling rapid, large-scale cloud transformation.

Adopting a cloud-first architecture empowers Birla Opus Paints to scale in line with its ambitious growth trajectory, targeting 3x expansion year-on-year, while enhancing visibility, responsiveness, and operational precision. By building a fully digital enterprise from inception, the company has leapfrogged traditional transformation cycles that typically take decades.

鈥淏irla Opus Paints represents the new generation of Indian enterprises that are born digital and built for scale. Their rapid end-to-end transformation reflects the power of 麻豆原创鈥檚 cloud strategy in helping customers run with speed, intelligence, and resilience. We are proud to support their journey as they shape the future of India鈥檚 paints industry,鈥� said Kulwant Singh, Vice President, Enterprise sales, 麻豆原创 India.

Three Pillars of Birla Opus Paints鈥� Digital Strategy

1. Customer-Centric Innovation: Transformation designed with the customer at the center around speed, scale, and real-time visibility. 麻豆原创 enabled a fully digitized value chain鈥攆rom procurement and production to distribution and finance.
2. Industry and Societal Impact: Strengthening India鈥檚 paint and coatings ecosystem with improved supply chain reliability, dealer experience, and nationwide product availability across 40,000+ dealers, six manufacturing plants, and 150 depots.
3. Differentiated Speed and Scale: Achieved a full-stack, cloud-driven enterprise in approximately two years, compared to decades-long industry norms.

鈥淲e have traversed our digital journey with the customer at the epicentre, ensuring every process, platform, and insight works toward delivering a seamless experience right from our inception. With 麻豆原创鈥檚 unified cloud suite, we have created an integrated backbone that brings precision, transparency, and agility to our operations. This implementation not only strengthens how we run our business today but also equips us to scale 3x year after year with confidence,鈥� said Girish Rao, Head 鈥� IT, Birla Opus Paints.

Key Outcomes of the Transformation

• Unified financial and operational planning for strategic alignment
• Real-time visibility to detect and resolve bottlenecks quickly
• Data-driven decision-making replacing manual forecasting
• Accelerated operations across procurement, warehouse management, pricing, and accounts payable
• Scalable growth with a pay-as-you-grow cloud model

听

Daily operations run on 麻豆原创 S/4HANA Cloud for core ERP, 麻豆原创 IBP for integrated planning, 麻豆原创 EWM for automated logistics, 麻豆原创 Vistex for pricing and incentives, 麻豆原创 VIM for AP automation, and 麻豆原创 Commerce for digital dealer engagement鈥攕upporting six Industry 4.0 plants, 150 depots, and 40,000+ dealers.

By leveraging a unified digital architecture, Birla Opus Paints is poised to drive continuous improvement, operational agility, and data-driven decision-making across its expanding business landscape.

About Birla Opus Paints

Birla Opus Paints, housed under Grasim Industries, Aditya Birla Group鈥檚 flagship firm,听offers Decorative Painting Solutions to consumers in India. Launched in 2024, Birla Opus Paints has a complete portfolio featuring a range of superior products across categories like interiors, exteriors, waterproofing, enamel paints, wood finishes, aerosols and wallcoverings. With six manufacturing plants spread across India, Birla Opus Paints is well positioned to be amongst the market leaders in the decorative paints category. The brand aims to inspire people to turn their surrounding spaces into their very own masterpiece.

For more details, log on to: |

For more information, press only:

Itisha Bhatnagar, +91 9654524719; Itisha.bhatnagar@sap.com

Priyanka Jain, +91 9811408100 priyanka.jain@genesis-bcw.com

; press@sap.com

The post From inception to scale: Birla Opus Paints build a future-ready paints enterprise with 麻豆原创 Cloud Transformation appeared first on 麻豆原创 India News Center.

New Delhi, April 10, 2023: Air India, India鈥檚 leading airline and a Star Alliance member, today announced the successful migration of its core Enterprise Resource Planning system using RISE With 麻豆原创, a tailor-made ERP software, bundled with transformation services, business analytics, and partner expertise that helps companies complete their personalized path to the cloud. This migration was a critical component in the larger digital transformation of Air India, with an impact on the modernization across business operations such as Finance and Human Resources as well as major functional areas such as Commercial, Operations, and Engineering.

One of the biggest challenges Air India faced in its comprehensive modernization journey was its outdated ERP system running on a decade-old mainframe and associated software. The migration and cutover of such critical systems are normally performed with backup and restore operations on an equivalent system. The unavailability of such a system anywhere in the world was a seemingly insurmountable hurdle. Team Air India worked in close collaboration with 麻豆原创 to devise innovative solutions and techniques to overcome the challenge and eventually deliver a successful migration ahead of schedule. This migration paves the way for further modernization of Air India鈥檚 ERP system and the combination of other Group airlines into one entity.

鈥�Air India鈥檚 vision is to emerge as the world鈥檚 most technologically advanced airline. A critical and foundational capability for this is a highly reliable, scalable modern ERP system that will drive significant improvements to our operational efficiency and assist us in creating a delightful customer experience. We identified the migration of our ERP System to a modern cloud infrastructure as one of the most important steps in this transformation journey,鈥� said Air India鈥檚 Chief Digital and Technology Officer, Dr. Satya Ramaswamy. 鈥�We are glad to have completed this migration successfully, using a high level of creativity in overcoming the challenges that came our way. We are very grateful to the fantastic team from 麻豆原创 that worked with us hand-in-hand to execute this transition flawlessly, and ahead of schedule.鈥�

鈥淎ir India is one of the most iconic brands in the country, and we鈥檙e thrilled to deepen our long-standing partnership with them,” said Mr. Kulmeet Bawa, President & Managing Director, 麻豆原创 Indian Subcontinent.听 “As they become a world-class airline and serve their global customers with a proud Indian heart, 麻豆原创鈥檚 cutting-edge cloud technology will enable the company to improve their customer experience, accelerate people transformation and develop into an intelligent, sustainable enterprise.”

About Air India:

Founded by the legendary JRD Tata, Air India pioneered India鈥檚 aviation sector. Since its first flight on October 15, 1932, Air India has an extensive domestic network and has spread its wings beyond to become a major international airline with a network across USA, Canada, UK, Europe, the Far East, South-East Asia, Australia, and the Gulf. Air India is a member of Star Alliance, the largest global airline consortium. After 69 years as a government-owned enterprise, Air India and Air India Express were welcomed back into the Tata group in January 2022. The present management at Air India is driving the five-year transformation roadmap under the aegis of Vihaan.AI to establish itself as a world-class global airline with an Indian heart.

听Vihaan.AI is Air India鈥檚 transformational roadmap over five years with clear milestones.听 It will be focusing on dramatically growing both its network and fleet, developing a completely revamped customer proposition, improving reliability and on-time performance. The airline will also be taking a leadership position in technology, sustainability, and innovation, while aggressively investing in the best industry talent. Vihaan.AI is aimed at putting Air India on a path to sustained growth, profitability, and market leadership.

About the Tata Group:
Founded by Jamsetji Tata in 1868, the Tata group is a global enterprise, headquartered in India, comprising 30 companies across ten verticals. The group operates in more than 100 countries across six continents, with a mission ‘To improve the quality of life of the communities we serve globally, through long-term stakeholder value creation based on Leadership with Trust鈥�.

Tata Sons is the principal investment holding company and promoter of Tata Companies. Sixty-six percent of the equity share capital of Tata Sons is held by philanthropic trusts, which support education, health, livelihood generation, and art and culture. In 2020-21, the revenue of Tata Companies, taken together, was $103 billion (INR 7.7 trillion). These companies collectively employ over 800,000 people. Each Tata company or enterprise operates independently under the guidance and supervision of its own board of directors. There are 29 publicly listed Tata enterprises with a combined market capitalization of $314 billion (INR 23.4 trillion) as on December 31, 2021. Companies include Tata Consultancy Services, Tata Motors, Tata Steel, Tata Chemicals, Tata Consumer Products, Titan, Tata Capital, Tata Power, Tata Communications, Indian Hotels, Tata Digital, and Tata Electronics.

The post Air India accelerates its digital transformation journey with RISE With 麻豆原创 appeared first on 麻豆原创 India News Center.

Mumbai, February 08, 2023: 麻豆原创, the world leader in enterprise application software and cloud solutions, today announced it is supporting Dimexon, one of the leading diamond manufacturers, in its journey to make sustainable luxury accessible to customers globally.

Rajiv P. Mehta, Director, Dimexon Diamonds Limited, said, 鈥淎t Dimexon, we鈥檙e focused on providing our customers with guaranteed natural diamonds, that are fully traceable and ethically crafted. We鈥檙e excited to use RISE With 麻豆原创鈥檚 cloud portfolio across critical functions such as manufacturing and supply chains, to increase operational efficiencies as we transform a rough stone into the finest, polished diamond. This aligns with our ambitious roadmap to make sustainable luxury accessible to our growing network of customers worldwide.鈥�

Implemented by PwC India, the initiative will enable Dimexon to migrate its digital landscape on to the 麻豆原创 cloud and build an intelligent, sustainable enterprise. As an integral part of its “transparency through digital” strategy to redefine the customer experience, using 麻豆原创’s integrated cloud offerings will assist Dimexon in automating and streamlining operations, including understanding customer preferences, sourcing raw materials, tracking inventories, and delivering to stakeholder expectations.

Santanu Saha, Partner, PwC India, said, 鈥淲ith a legacy of over 50 years in the diamond industry, Dimexon was looking for a single, robust, integrated technology platform that would deliver automation, process, simplification, enhanced consumer user experience and real-time insight into the entire value chain. Our deep industry understanding and proven domain expertise with 麻豆原创鈥檚 cutting-edge technology will swiftly unlock new opportunities to create sustained outcomes for Dimexon.鈥�

Founded in 1966, Dimexon, a leading player in the mid-stream diamond industry, is regarded as a trusted supplier of the world鈥檚 most beautiful natural diamonds. Over the past 55 years, the company has focused on procuring rough diamonds directly from primary sources, consistently producing high-quality polished diamonds and distributing them to targeted jewellery and watch brands, retailers, and manufacturers globally.

鈥淢oving to the cloud and adopting innovative digital solutions are key to building successful, future-ready businesses. We鈥檙e incredibly proud of our long-standing relationship with a company that has pioneered responsible luxury in the Indian jewellery industry,鈥� said Rajeev Singh, Vice President & Head of Midmarket, 麻豆原创 Indian Subcontinent. As Dimexon prepares for business transformation on the cloud, 麻豆原创 looks forward to supporting them on their next phase of growth and into the future.鈥�

The post Dimexon accelerates its transformation with 麻豆原创 Cloud appeared first on 麻豆原创 India News Center.

India鈥檚 contribution to revenues in the Asia Pacific Japan region doubled in the last two years, a senior 麻豆原创 executive told ET, as the country remains the top market in the region for the German technology company.

The number of cloud customers doubled in India in the last two years as the company witnessed rapid growth in the mid-market and enterprise segments, said Kulmeet Bawa, managing director and president, India subcontinent for 麻豆原创.

鈥淭here鈥檚 the incumbency piece where existing customers are moving their digital core and ERP systems to the cloud, and as we do that, they are also adding on new solutions as they move,鈥� Bawa said. 鈥淚n addition to that, India is one of the leading markets in the world, if not number one in terms of adding new customers.鈥�

Globally, 2022 was an inflection point for 麻豆原创 as it made the transition to a Cloud company after cloud revenues emerged as the largest revenue stream.

India has been among the fastest growing markets for 麻豆原创 over the last few quarters, and for seven quarters in the APJ region, said Bawa.

鈥淲e are seeing accelerated growth across segments, and it’s a very well-balanced growth between mid-market and enterprise customers,鈥� he said. The company is starting to add more customers in tier II and III towns as well as digital-first companies who were not traditional 麻豆原创 customers.

While there are concerns around the macroeconomic situation in Europe and North America, the mood is a bit different in India. Customers are cautious about the global environment, but they don鈥檛 see any slowing down of demand in India, he added.

This is similar to what several other enterprise technology firms have reported 鈥� steady demand and growth in India even as global markets were starting to slow down.

Driving digital and cloud adoption, innovation and focus on mid-market would be the key pillars on which Bawa said he expects the company to grow in 2023.

鈥淲e have had massive Cloud adoption in the mid-market, and they are adopting more of our solutions,鈥� he said.

He expects this segment to get bigger in 2023, and it will be a key pillar for the German firm going forward.

India is home to close to 15,000 麻豆原创 employees and is the second largest centre for the company, which means much of the technology and intellectual property development is done in India.

The company recently announced its low-code, no-code offering and expects demand for this to grow this year.

Bawa said 麻豆原创 was also helping customers implement sustainability practices and had set itself a target of net zero emissions by 2023.

鈥淲e had earlier set a target of 2025 but some of the learnings over the pandemic have helped us bring this down and we hope to meet the target next year,鈥� he said.

The article was originally published in The Economic Times on January 09, 2023.

The post India鈥檚 contribution to 麻豆原创 cloud revenues in APAC doubles in two years: Exec appeared first on 麻豆原创 India News Center.

This article was originally printed and published in Forbes Magazine in December 2022. A digital version of this news coverage can be seen here –

The post Daikin India: Leading with Sales Transformation appeared first on 麻豆原创 India News Center.

For German software maker, 麻豆原创, India is a priority market in which small and medium enterprises (SMEs) account for 80% of 麻豆原创 India鈥檚 customer base. Last year, 麻豆原创 India invested `500 crore to localize its multi-cloud strategy for specifically helping Indian businesses. Kulmeet Bawa, President and Managing Director, 麻豆原创 Indian Subcontinent, talks about trends in cloud adoption and the company鈥檚 strategy for the next year, in an interview with Ayushman Baruah.

Excerpts:

How was the adoption of cloud in 2022 and how do you see it next year?

India鈥檚 cloud adoption reached an inflection point in 2022. From听鈥檚 perspective, India remains a strategic priority market, both for business and innovation. We observed an accelerated cloud adoption across industries, including engineering, construction, life sciences and pharma, CPG/retail, and IT-ITeS. Major corporations such as Mahindra & Mahindra, Wipro, and HCL Tech moved their digital core to the cloud. We saw an enormous growth across different sizes of organizations, be it the enterprise or midmarket. We also saw numerous 麻豆原创-led digital transformations in start-ups and digital natives who now rely upon us as their trusted advisor. In fact, for the past six or seven quarters, we have outperformed our growth every quarter, with a high continuous year-on-year growth. When I consider the headroom and opportunities that are open to our country, I believe that 2023 is our world of opportunity.

What will be the key drivers of digital transformation next year as the macro-economic conditions remain uncertain?

Although organizations have always aimed to enhance their speed, agility, and data-driven decision-making, there is now a heightened feeling of urgency around the adoption of digital. For enterprises to stay relevant in the face of uncertain macroeconomic market conditions, organizations across the spectrum have hastened their digital transformation. Furthermore, low-code and no-code tools, automation, composability, cloud computing, and associated technologies will be the driving forces behind digital transformation. Additionally, rising attention by businesses and the public sector on how digital technology can enable sustainability will be another trend to watch out for.

What鈥檚 麻豆原创 India鈥檚 strategy to tap into the growing SMB market in the country?

The small and midsize business (SMB) sector in India today accounts for 29-30% of the country鈥檚 GDP, and SMEs account for 80% of 麻豆原创 India鈥檚 customer base. We are the market leader in the SMB sector in India, with a large customer base coming from tier-2 and tier-3 cities including Ahmedabad, Nagpur, Jaipur, Ratnagiri, Kanpur, etc. With the goal of advancing cloud adoption and accelerating company transformation for the Indian mid-market, we have launched several outreach initiatives such as the Transformation Express and Global Bharat Movement focused on helping MSMEs in their journey to cloud migration and digitalization. We invested `500 crore in early 2021 to localize our multi-cloud strategy with the goal of helping Indian businesses become more resilient. Through our multi-cloud strategy, we are enabling our customers to enjoy the benefits of our platform on their choice of cloud infrastructure. Our cloud offering has been adopted by hundreds of brands like Cera Sanitaryware, Luminous Power, Virescent Infrastructure, Puravankara, WayCool Foods & Products, to name a few.

What are some of the key technologies 麻豆原创 will be focusing on next year?

As we step into 2023, our goal is to provide our customers with transformational tools that they need to embrace innovation and address the biggest business challenges of their respective industries. Some of these key technologies include: (a) focused on creating an intelligent, inter-connected, and sustainable world and helping companies of all sizes and industries accelerate their sustainability journeys; (b) Platform Engineering which is expected to become more prevalent in 2023 as organizations continue to find and retain highly skilled technology talent. will become the norm that will aid our customers to achieve business agility; and (c) where AI, automation, and machine learning are shaping business landscapes worldwide. By unifying all AI capabilities into a single platform, 麻豆原创 AI services will continue to enable teams to build chatbots and automate processes to gain business efficiencies through AI and machine learning.

The post India鈥檚 cloud adoption reached inflection point in 2022 appeared first on 麻豆原创 India News Center.

is one of India鈥檚 fastest-developing home solutions providers with a commitment to fulfilling global sanitaryware aspirations with exquisite designs that celebrate intricacy and attention to detail. A public limited enterprise listed with SEBI, CERA Sanitaryware is spearheaded by Mr. Vikram Somany, Chairman and Managing Director, who turned his vision into a living reality in 1980.

For enterprises to mitigate disruption and streamline independent business processes, especially in the sanitaryware industry, technology is a potential driver for growth and transformation.

Considering the ever-growing demand for consumer essentials, organizations must leap forward and leverage future-proof technologies to inspire flawless customer experiences.听With a relentless drive and the conviction to encourage innovation through quality and a customer-centric approach, CERA Sanitaryware was built on a foundation that transpires excellence through transformation.

On the path towards realizing their goals, Deepshikha Khaitan, the Joint Managing Director at CERA Sanitaryware Ltd, said, 鈥淭he CERA Digital Era started with the dream of becoming the world鈥檚 finest brand built on the foundation of technology. Our commitment to technology lends us a competitive advantage that is unparalleled. Since its inception, we have invested in state-of-the-art manufacturing plants to achieve the highest standards of quality. From manufacturing precision to impeccable body finish, our factories ensure every product meets CERA鈥檚 quality benchmarks鈥�.

Commenting on the CERA鈥檚 focus on growth via transformation, Anupam Gupta, Executive Director, Technology, said, 鈥淭he CERA Edge is built on the foundation of technology. Our commitment to technology lends us a competitive advantage that鈥檚 unparalleled鈥�.

For an enterprise to strive amidst adversity, a forward-thinking organization like CERA Sanitaryware Limited needs to leverage digital technologies to drive innovation. Especially in offering personalized customer experiences, the goal must be to design a framework that optimizes business excellence for a user-centric approach.

Driving Business Excellence and Streamlining CX with

As an enterprise offering state-of-the-art sanitaryware solutions across diverse income classes, CERA is built on the foundation of technology that provides a competitive advantage. Furthermore, with quality as a core vision, CERA Sanitaryware Limited has invested in future-ready manufacturing plants, translating their commitment to providing the best customer experience.

Manish Chandegara, CIO at CERA, spoke to us about how the integration of and 麻豆原创 C4C in 2017, with PwC as their implementation partner, paved the way for business growth. This transition inspired possibilities that facilitated automation across independent business functions for efficient data management and control. Here are key business outcomes after the implementation of 麻豆原创 C4C at CERA:

1. Documenting order pre-requisites became easier and accessible on a unified platform
2. Access to quotations, rates, and order status available on iPad/mobile/laptop, reducing the average turn-around time from 10 days to 1 day
3. With a single click, the back-end team gets a detailed report about pending and completed orders, including the status of current projects
4. Efficient consolidation of reports
5. Assisting sales representatives at CERA to leverage digital platforms for an omnichannel experience

Creating Impact within CERA

Talking about his journey as a CIO, Manish Chandegara spoke about working with various corporate giants. Manish has served for more than 15 years in higher management positions, which lent him the experience to spearhead the transformational journey for CERA in customer experience.

鈥�After the 麻豆原创 C4C model was implemented, whenever our salesperson visits customer locations, he is empowered with rates, quotations, and other details on his mobile device. So, what sometimes used to take a few days has now shrunk to just one day. This is the biggest achievement鈥�, Manish Chandegara quoted on CERA鈥檚 success with CX transformation.

In our brief conversation with a senior executive at CERA, he remarked how his team鈥檚 job had become much more manageable, seamless, and data-driven after implementing 麻豆原创 C4C into their business systems. He added that large tiles orders can now be executed quickly and effectively after CERA implemented the 麻豆原创 C4C Tiles module.

The sales team at CERA also commended the implementation of 麻豆原创 C4C and its impact on CERA鈥檚 growth and transformation, stating, 鈥淐4C helped us to make faster decisions and improve sales order tracking.鈥�

They achieved this by incorporating the latest technologies like 3D prototype printers, fully automatic chrome plating, robotic grinding, polishing, glazing, and pressure casting machines at our faucets and sanitaryware manufacturing factories. As a result, CERA continues to be the leader in the industry with its futuristic technological advancements.

The Roadmap for the Future

In their roadmap for the future, CERA aims to:

1. Leverage a future-ready growth framework
2. Implement and integrate two more 麻豆原创 C4C modules
3. Upgrade existing 麻豆原创 solutions with BI, Artificial Intelligence, and Customer 360
4. Focus on data security and compliance

After the implementation of the Customer 360 model by 麻豆原创, CERA will be in a position to:

1. Leverage an omnichannel experience
2. Enhance their customers鈥� experience
3. Empower customers to access their warranty status seamlessly

Commenting on CERA鈥檚 transformational journey, Sudeep Singh, VP and Head of CX Business, 麻豆原创 Indian Subcontinent, noted, 鈥溌槎乖�, as a business transformation partner, is committed to empowering enterprises to reach their highest potential and spark innovation across the organization.听CERA embarked on that journey with 麻豆原创 keeping their customers core to their growth and vision. We鈥檙e honored to partner with CERA in helping them streamline their customer experience, which directly impacts their growth and bottom lines. We look forward to deepening our relationship and helping CERA leverage the true power of 麻豆原创 C4C and Customer 360鈥�.

Here on, considering how CERA Sanitaryware Limited leveraged 麻豆原创 C4C and 麻豆原创 S/4HANA to invest in a customer-centric strategy, innovation-led transformation is definitely on the cards. The focus for the future, however, is to streamline business functions and integrate them with other modules of 麻豆原创 C4C.

The post CERA Sanitaryware Drives Digital Transformation and Business Excellence with 麻豆原创 appeared first on 麻豆原创 India News Center.