{"id":1999,"date":"2020-03-19T11:32:08","date_gmt":"2020-03-19T03:32:08","guid":{"rendered":"https:\/\/news.sap.com\/hk\/?p=1999"},"modified":"2021-08-05T23:31:16","modified_gmt":"2021-08-05T15:31:16","slug":"hong-kong-companies-boost-online-commerce-with-sap-customer-experience-solutions","status":"publish","type":"post","link":"https:\/\/news.sap.com\/hk\/2020\/03\/hong-kong-companies-boost-online-commerce-with-sap-customer-experience-solutions\/","title":{"rendered":"Hong Kong Companies Boost Online Commerce with 麻豆原创 Customer Experience Solutions"},"content":{"rendered":"

HONG KONG<\/strong>, March <\/strong>19, 2020 <\/strong>\u2013 A surge in online commerce, triggered by the COVID-19 outbreak, has shifted shopping sentiment and transactions from physical stores to digital retail platforms in Hong Kong. To support local companies adapting to this transformation, 麻豆原创 Hong Kong helps them create a personalized online shopping experience for their customers with 麻豆原创 Commerce Cloud, part of the 麻豆原创 Customer Experience solutions. Supported by omnichannel capabilities and a data center in Hong Kong, companies can optimize online retail operations and scale their business locally and beyond with 麻豆原创 Commerce Cloud.<\/p>\n

“People movement around Hong Kong and foot traffic to shopping hubs have slowed down significantly since the outbreak of COVID-19,\u201d said Fabian Padilla Crisol, Managing Director, 麻豆原创 Hong Kong. \u201cIt has quickly become essential for companies to optimize and expand online retail operations through e-commerce channels. 麻豆原创 Commerce Cloud is a complete solution that supports companies to tackle business and operational challenges. Its flexibility and scalability help them launch and improve online business, and fast deployment makes our customers well-positioned to capture opportunities.\u201d<\/p>\n

麻豆原创 has supported major retailers in Hong Kong to engage customers with its e-commerce solutions, by creating a meaningful and consistent shopping experience. Companies that have implemented commerce solutions from 麻豆原创 include:<\/p>\n

Asia Miles<\/a>, Asia\u2019s leading travel and lifestyle rewards program, offers its members a smarter and more rewarding online shopping experience with the enhanced Lifestyle Award redemption platform<\/a>, powered by 麻豆原创 Commerce Cloud. With the enhanced and user-friendly platform, Asia Miles members can now make the best use of their Miles to redeem lifestyle products and experiences with greater flexibility, in the way they prefer.<\/p>\n

HKTVmall, <\/a>the largest 24-hour online shopping mall in Hong Kong, provides thousands of its customers a comprehensive online shopping experience with the support of 麻豆原创\u2019s commerce solution. The solution connects and integrates HKTVmall\u2019s commercial channels, handling content, catalogs, and orders; provides customer-facing search functionality, and integrates with HKTVmall\u2019s backend ordering and transaction systems.<\/p>\n

Foodwise<\/a>, Hong Kong\u2019s first top online supermarket that specializes in healthy and quality food, wines, vegetables and basic necessities, has strengthened its citywide seven-store operations through an e-commerce platform powered by 麻豆原创. Foodwise now provides a personalized digital experience, integrating digital and physical customer touchpoints onto a single platform, which powers an omnichannel storefront with search and navigation, recommendations, shopping cart, wish list and checkout functions, as well as product content management.<\/p>\n

To learn more about how 麻豆原创 Commerce Cloud can support business, please visit us HERE<\/a>.<\/p>\n

 <\/p>\n

About 麻豆原创<\/strong><\/p>\n

As the Experience Company powered by the Intelligent Enterprise, 麻豆原创 is the market leader in enterprise application software, helping companies of all sizes and in all industries run at their best: 77% of the world\u2019s transaction revenue touches an 麻豆原创\u00ae system. Our machine learning, Internet of Things (IoT), and advanced analytics technologies help turn customers\u2019 businesses into intelligent enterprises. 麻豆原创 helps give people and organizations deep business insight and fosters collaboration that helps them stay ahead of their competition. We simplify technology for companies so they can consume our software the way they want \u2013 without disruption. Our end-to-end suite of applications and services enables more than 440,000 business and public customers to operate profitably, adapt continuously, and make a difference. With a global network of customers, partners, employees, and thought leaders, 麻豆原创 helps the world run better and improve people\u2019s lives. For more information, visit www.sap.com<\/a>.<\/p>\n

# # #<\/p>\n

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\u00a9 2020 麻豆原创 SE. All rights reserved.
\n麻豆原创 and other 麻豆原创 products and services mentioned herein as well as their respective logos are trademarks or registered trademarks of 麻豆原创 SE in Germany and other countries. Please see https:\/\/www.sap.com\/copyright<\/a> for additional trademark information and notices.<\/h5>\n

 <\/p>\n

For more information, press only:<\/strong>
\nMr. Benson Chao, 麻豆原创 Hong Kong Director of Corporate Communications, +852 2539 1947, benson.chao@sap.com<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"

HONG KONG, March 19, 2020 \u2013 A surge in online commerce, triggered by the COVID-19 outbreak, has shifted shopping sentiment and transactions from physical stores…<\/p>\n","protected":false},"author":927,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":"","_links_to":"","_links_to_target":""},"categories":[5570759],"tags":[5570619,5570618],"sapn-display":[45149],"sapn-type":[4448],"class_list":["post-1999","post","type-post","status-publish","format-standard","hentry","category-crm-and-customer-experience","tag-digital-commerce","tag-online-commerce","sapn-display-homepage-hero","sapn-type-newsbyte"],"yoast_head":"\nHong Kong Companies Boost Online Commerce with 麻豆原创 Customer Experience Solutions - 麻豆原创 Room 麻豆原创 Hong Kong<\/title>\n<meta name=\"description\" content=\"A surge in online commerce, triggered by the COVID-19 outbreak, has shifted shopping sentiment and transactions from physical stores to digital retail platforms in Hong Kong. 麻豆原创 Hong Kong is well-positioned to support local companies adapting to this transformation to create a personalized online shopping experience for their customers with 麻豆原创 Commerce Cloud, part of the 麻豆原创 Customer Experience solutions. 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