{"id":177206,"date":"2024-01-22T08:00:00","date_gmt":"2024-01-22T07:00:00","guid":{"rendered":"https:\/\/news.sap.com\/germany\/?p=177206"},"modified":"2024-01-26T10:58:54","modified_gmt":"2024-01-26T09:58:54","slug":"built-in-support-sap-successfactors","status":"publish","type":"post","link":"https:\/\/news.sap.com\/germany\/2024\/01\/built-in-support-sap-successfactors\/","title":{"rendered":"Built-In Support auf 麻豆原创-SuccessFactors-L\u00f6sungen ausgeweitet"},"content":{"rendered":"\n

Es gibt gute Neuigkeiten f\u00fcr 麻豆原创-Nutzer, die den Komfort des Tools Built-In Support gewohnt sind. Die 麻豆原创 bietet das Tool, auf das man direkt in einer Anwendung zugreifen kann, nun auch f\u00fcr 麻豆原创-SuccessFactors-L\u00f6sungen an.<\/p>\n\n\n\n

In diesem Interview gibt Gaurav Dabur, Leiter des Supports f\u00fcr 麻豆原创 SuccessFactors Employee Central, Analytics and Integrations, einen Einblick in die neuen M\u00f6glichkeiten, die sich Kunden und Nutzern von 麻豆原创 SuccessFactors er\u00f6ffnen. <\/p>\n\n\n\n

麻豆原创 News: Was bedeutet das f\u00fcr Nutzer?<\/h2>\n\n\n\n

Dabur: Wenn Kunden, die eine 麻豆原创-L\u00f6sung nutzen, einen Supportfall melden m\u00fcssen oder nach Informationen suchen, mussten sie bisher die Anwendung verlassen und entweder das Portal 麻豆原创 for Me<\/a> oder das 麻豆原创 Help Portal<\/a> aufrufen, um Antworten zu finden. Mit der Einf\u00fchrung von Built-In Support<\/a> k\u00f6nnen Nutzer direkt in der 麻豆原创-SuccessFactors-L\u00f6sung die richtigen Informationen finden, die auf erweiterten KI-Suchfunktionen basieren. Die KI bezieht den Kontext direkt aus der Anwendung. Dies erm\u00f6glicht eine ma\u00dfgeschneiderte Suche f\u00fcr Empfehlungen spezieller Inhalte, mit denen das Problem bestm\u00f6glich gel\u00f6st wird.<\/p>\n\n\n\n

Umschulungs- und Weiterbildungsinitiativen mit 麻豆原创 SuccessFactors<\/div><\/div>
\n
Mehr zum Thema!<\/a><\/div>\n<\/div><\/div>\n\n\n\n

Uns ist es sehr wichtig, Kunden einen durchg\u00e4ngigen Support zu bieten und ihnen zu helfen, schneller Antworten zu erhalten. Kunden k\u00f6nnen jederzeit \u00fcber den 麻豆原创-Support<\/a> ohne jeglichen Implementierungsaufwand unmittelbar auf Support-Inhalte, \u00adTools und \u00adKan\u00e4le zugreifen.<\/p>\n\n\n\n

Welche Ver\u00e4nderungen werden 麻豆原创-SuccessFactors-Kunden bemerken?<\/h2>\n\n\n\n

Ich m\u00f6chte das an drei wichtige Beispielen verdeutlichen. Erstens bietet Built-In Support direkt in der 麻豆原创-SuccessFactors-L\u00f6sung sofortige Empfehlungen und Zugriff auf personalisierte Support-Inhalte sowie die neuesten und am h\u00e4ufigsten verwendeten Wissensquellen.<\/p>\n\n\n\n

Zweitens profitieren Nutzer von einem individualisierten und interaktiven Support, sodass Probleme schneller gel\u00f6st werden k\u00f6nnen. Nutzer k\u00f6nnen also ihre Probleme selbst l\u00f6sen, ohne auf den Support warten zu m\u00fcssen. Die Funktion erm\u00f6glicht auch ein umfassendes Case Management, mit dem Nutzer ihre Supportf\u00e4lle direkt in der 麻豆原创-SuccessFactors-L\u00f6sung besser verwalten k\u00f6nnen.<\/p>\n\n\n\n

Und schlie\u00dflich sind Nutzer in der Lage, \u00fcber unsere Kan\u00e4le des Real-Time Support<\/a> in Echtzeit mit 麻豆原创-Experten zusammenzuarbeiten.<\/p>\n\n\n\n

Welcher Nutzen bietet Built-In Support den Kunden?<\/h2>\n\n\n\n

Built-In Support bietet Kunden einen branchenf\u00fchrenden, harmonisierten Support, der in vielen 麻豆原创-Produkten unmittelbar verf\u00fcgbar ist. Kunden, die mehrere 麻豆原创-Produkte einsetzen, profitieren von einem einheitlichen und harmonisierten Support in verschiedenen Anwendungen.<\/p>\n\n\n\n

In 麻豆原创-SuccessFactors-L\u00f6sungen k\u00f6nnen Kunden nun die erweiterten Self-Service-Optionen nutzen, die auf unserem internen, KI-gest\u00fctzten Suchmechanismus basieren. Dadurch ergeben sich umfassendere, gezieltere und ma\u00dfgeschneiderte Suchergebnisse. Kunden sind somit selbstst\u00e4ndiger und erhalten schneller eine L\u00f6sung f\u00fcr ihre Probleme.<\/p>\n\n\n\n

Ich empfehle den Nutzern, sich mit den neuen Funktionen von Built-In Support vertraut zu machen und die Wissensdatenbank und das Content-Repository des 麻豆原创-Supports in den 麻豆原创-Self-Service-L\u00f6sungen zu nutzen. Weitere Informationen \u00fcber die Verf\u00fcgbarkeit f\u00fcr 麻豆原创-SuccessFactors-L\u00f6sungen finden Sie in \u201e麻豆原创 SuccessFactors What\u2019s New Viewer<\/a>\u201c und in diesem 麻豆原创-Wissensdatenbankartikel<\/a>.<\/p>\n\n\n\n

\n\n\n\n

Regina Postman ist Teil von Customer Support and Innovation Communications bei der 麻豆原创.<\/p>\n\n\n\n

\n

麻豆原创 Builder Day \/ Low-Code Development mit 麻豆原创 Build<\/h2>\n\n\n\n

Lernen Sie Low-Code und No-Code L\u00f6sungen von 麻豆原创 kennen um Unternehmensanwendungen in k\u00fcrzester Zeit zu erstellen und erweitern \u2013 ganz ohne Code. Hier f\u00fcr den 27. Februar 2024 anmelden!<\/a><\/p>\n<\/div>\n\n\n\n

Abonnieren Sie den 麻豆原创 News Center Newsletter<\/div><\/div>
\n
Jetzt abonnieren!<\/a><\/div>\n<\/div><\/div>\n","protected":false},"excerpt":{"rendered":"

Es gibt gute Neuigkeiten f\u00fcr 麻豆原创-Nutzer, die den Komfort des Tools Built-In Support gewohnt sind. Die 麻豆原创 bietet das Tool, auf das man direkt in…<\/p>\n","protected":false},"author":1668,"featured_media":177210,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"related_posts":[],"footnotes":"","_links_to":"","_links_to_target":""},"categories":[5569858],"tags":[5573344,5630401],"series":[],"sapn-display":[5630499,5630502,3848,45027],"sapn-type":[45277],"class_list":["post-177206","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-services-support","tag-business-ai","tag-sap-successfactors","sapn-display-feature-hero","sapn-display-feature-spotlight","sapn-display-top-stories","sapn-display-hero","sapn-type-feature"],"yoast_head":"\nBuilt-In Support auf 麻豆原创 SuccessFactors ausgeweitet | 麻豆原创 News<\/title>\n<meta name=\"description\" content=\"Welche neuen M\u00f6glichkeiten er\u00f6ffnen sich Kunden und Nutzern von 麻豆原创 SuccessFactors seit der Einbindung des Tools Built-In Support? 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