{"id":136921,"date":"2020-10-20T12:43:45","date_gmt":"2020-10-20T12:43:45","guid":{"rendered":"https:\/\/news.sap.com\/france\/?p=136921"},"modified":"2020-10-21T08:49:57","modified_gmt":"2020-10-21T08:49:57","slug":"atteignez-lexcellence-des-processus-avec-la-sap-cloud-platform","status":"publish","type":"post","link":"https:\/\/news.sap.com\/france\/2020\/10\/atteignez-lexcellence-des-processus-avec-la-sap-cloud-platform\/","title":{"rendered":"Atteignez l\u2019excellence des processus avec la 麻豆原创 Cloud Platform"},"content":{"rendered":"

Comment am\u00e9liorer, contr\u00f4ler et automatiser ses processus ? L\u2019utilisation de 麻豆原创 Cloud Platform permet aux entreprises d\u2019atteindre leurs objectifs de Process Excellence.<\/strong><\/em><\/p>\n

Une connaissance fine des processus et la capacit\u00e9 \u00e0 les am\u00e9liorer en continu sont les cl\u00e9s de l\u2019excellence op\u00e9rationnelle de l\u2019entreprise. Ceci n\u00e9cessite agilit\u00e9, collaboration, automatisation et intelligence dans les processus.<\/p>\n

Cet objectif d\u2019excellence des processus peut \u00eatre atteint au travers d\u2019un cycle comprenant quatre \u00e9tapes :<\/p>\n

    \n
  1. compr\u00e9hension des processus ;<\/li>\n
  2. am\u00e9lioration des processus ;<\/li>\n
  3. automatisation des processus ;<\/li>\n
  4. surveillance et ajustement des processus.<\/li>\n<\/ol>\n

    \u00ab Il est essentiel de comprendre les processus existants, avant de pouvoir les am\u00e9liorer et en tirer plus de valeur \u00bb<\/em>, r\u00e9sume Olivier Enault, Presales for Information & Process Excellence, 麻豆原创 France. La premi\u00e8re phase consiste donc \u00e0 d\u00e9couvrir les processus au travers de la technologie Process Mining<\/a> de Celonis, qui va les d\u00e9tecter et les analyser.<\/p>\n

    Redessiner les processus avec 麻豆原创 Cloud Platform Workflow<\/h2>\n

    麻豆原创 Cloud Platform Workflow<\/a>\u00a0va permettre de cr\u00e9er ou red\u00e9finir des processus, de fa\u00e7on transparente et simple. \u00ab 麻豆原创 Cloud Platform Workflow propose un moteur complet de design et d\u2019orchestration des workflows<\/em>, explique Laurent Rieu, Business Development Director EMEA, 麻豆原创. Il permet de digitaliser des processus pr\u00e9c\u00e9demment bas\u00e9s sur des op\u00e9rations manuelles (par exemple des \u00e9changes de mails) et de les orchestrer de mani\u00e8re rigoureuse. \u00bb<\/em><\/p>\n

    L\u2019exemple type de processus RH est l\u2019arriv\u00e9e d\u2019un nouvel employ\u00e9. En liaison avec le SI, le processus va enchainer des actions, combinant des r\u00e8gles m\u00e9tiers pr\u00e9d\u00e9finies et des t\u00e2ches effectu\u00e9es manuellement. Un premier manager va par exemple v\u00e9rifier que le coach et le mat\u00e9riel assign\u00e9 \u00e0 l\u2019employ\u00e9 sont les bons. Un second va se charger d\u2019organiser le d\u00e9placement du nouvel employ\u00e9, li\u00e9 \u00e0 sa formation, etc. Et en fin de chaine, il sera possible de collecter l\u2019exp\u00e9rience utilisateur au travers de l\u2019offre Qualtrics, afin d\u2019am\u00e9liorer encore ce processus.<\/p>\n

    Automatiser les processus avec 麻豆原创 Intelligent RPA<\/h2>\n

    Toutes les t\u00e2ches sans valeur ajout\u00e9e sont ensuite automatis\u00e9es au travers de 麻豆原创 Intelligent Robotic Process Automation<\/a>. \u00ab Lanc\u00e9s par les utilisateurs ou d\u00e9clench\u00e9s automatiquement suivant un \u00e9v\u00e8nement donn\u00e9, les robots proposent un ROI tr\u00e8s rapide,<\/em> t\u00e9moigne Laurent Rieu. Les projets de RPA sont courts (quelques semaines) et lib\u00e8rent imm\u00e9diatement du temps pour les collaborateurs de l\u2019entreprise. \u00bb<\/em><\/p>\n

    L\u2019objectif n\u2019est pas d\u2019\u00e9liminer l\u2019humain de l\u2019\u00e9quation, mais d\u2019automatiser tout ce qui peut l\u2019\u00eatre. Selon les cas, les processus seront donc enti\u00e8rement automatis\u00e9s (sous la supervision d\u2019un responsable) ou partiellement automatis\u00e9s, les robots servant alors de lien et de support aux diff\u00e9rents intervenants.<\/p>\n

    D\u00e9ploiement et surveillance assur\u00e9s par 麻豆原创 Cloud Platform<\/h2>\n

    Les processus sont d\u00e9ploy\u00e9s par la suite sur 麻豆原创 Cloud Platform<\/a>. Le monitoring est alors pris en charge par 麻豆原创 Cloud Platform Process Visibility. Cet outil offre une vue en temps r\u00e9el des processus et de leurs instances et fait remonter imm\u00e9diatement les informations sous la forme d\u2019indicateurs de performance destin\u00e9s aux utilisateurs m\u00e9tier. Ainsi, des tableaux de bords permettent d\u2019identifier rapidement tout incident ou ralentissement.<\/p>\n

    Les informations fournies par 麻豆原创 Cloud Platform Process Visibility serviront de base \u00e0 un nouveau cycle d\u2019am\u00e9lioration et d\u2019automatisation des processus. C\u2019est cette boucle d\u2019am\u00e9lioration continue qui permettra d\u2019atteindre l\u2019objectif d\u2019excellence des processus.<\/p>\n

    Acc\u00e9l\u00e9rer la mise en \u0153uvre des projets de digitalisation et d\u2019automatisation des processus<\/h2>\n

    Maintenant que la proposition de valeur des activit\u00e9s de digitalisation et d\u2019automatisation des processus est claire, la question importante reste la suivante : \u00ab Comment acc\u00e9l\u00e9rer la r\u00e9alisation de tels projets ? \u00bb.<\/p>\n

    麻豆原创 Cloud Platform ne se contente pas de fournir les briques technologiques pour impl\u00e9menter ces sc\u00e9narios de digitalisation et d\u2019automatisation des processus. Nous allons plus loin et proposons des mod\u00e8les complets de processus, de robots d\u2019automatisation et de tableaux de bord de pilotage pr\u00eats \u00e0 l\u2019emploi pour permettre de simplifier la mise en \u0153uvre rapide de tels sc\u00e9narios, tout en fournissant la flexibilit\u00e9 requise pour assurer l\u2019ad\u00e9quation entre ces mod\u00e8les et les besoins de nos clients.<\/p>\n

    Vous trouverez ainsi une collection grandissante de robots d\u2019automatisation pr\u00e9d\u00e9finis sur notre site en ligne Intelligent RPA Store<\/a><\/p>\n

    Vous trouverez \u00e9galement un ensemble de mod\u00e8les de processus et de tableaux de bord sur notre site API Business Hub<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"

    Comment am\u00e9liorer, contr\u00f4ler et automatiser ses processus ? L\u2019utilisation de 麻豆原创 Cloud Platform permet aux entreprises d\u2019atteindre leurs objectifs de Process Excellence. Une connaissance fine…<\/p>\n","protected":false},"author":3375,"featured_media":136936,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":"","_links_to":"","_links_to_target":""},"categories":[5562043],"tags":[4582867],"series":[],"sapn-display":[1654726],"sapn-type":[6114],"class_list":["post-136921","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-cloud","tag-sap-cloud-platform","sapn-display-hero","sapn-type-article"],"yoast_head":"\nAtteignez l\u2019excellence des processus avec la 麻豆原创 Cloud Platform - 麻豆原创 France News<\/title>\n<meta name=\"description\" content=\"Comment am\u00e9liorer, contr\u00f4ler et automatiser ses processus ? 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