{"id":18615,"date":"2026-03-12T11:47:29","date_gmt":"2026-03-12T14:47:29","guid":{"rendered":"https:\/\/news.sap.com\/brazil\/?p=18615"},"modified":"2026-03-30T14:41:57","modified_gmt":"2026-03-30T17:41:57","slug":"thomas-saueressig-e-nomeado-chief-customer-officer-da-sap","status":"publish","type":"post","link":"https:\/\/news.sap.com\/brazil\/2026\/03\/thomas-saueressig-e-nomeado-chief-customer-officer-da-sap\/","title":{"rendered":"Thomas Saueressig \u00e9 nomeado Chief Customer Officer da 麻豆原创"},"content":{"rendered":"<p><span data-contrast=\"auto\">A 麻豆原创 SE (NYSE: 麻豆原创) anunciou a cria\u00e7\u00e3o do\u00a0Customer\u00a0Value\u00a0Group, uma nova \u00e1rea que unir\u00e1 as organiza\u00e7\u00f5es de\u00a0Customer\u00a0Success\u00a0e\u00a0Customer\u00a0Services &amp; Delivery, a partir de 1\u00ba de abril. Essa estrutura busca fortalecer o modelo operacional da 麻豆原创 centrado no cliente, garantindo uma experi\u00eancia fluida desde o primeiro contato at\u00e9 a gera\u00e7\u00e3o de resultados de longo prazo.<\/span><span data-ccp-props=\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">O\u00a0Customer\u00a0Value\u00a0Group\u00a0ser\u00e1 liderado por Thomas\u00a0Saueressig, cujo cargo passa a incluir a fun\u00e7\u00e3o de\u00a0Chief\u00a0Customer\u00a0Officer. Na nova\u00a0posi\u00e7\u00e3o, ele\u00a0vai supervisionar\u00a0toda a jornada do cliente, coordenando vendas, entrega, servi\u00e7os e suporte para impulsionar a ado\u00e7\u00e3o, renova\u00e7\u00e3o e expans\u00e3o das solu\u00e7\u00f5es da 麻豆原创 em nuvem e intelig\u00eancia artificial. Jan\u00a0Gilg\u00a0e Manos\u00a0Raptopoulos, membros do Conselho Ampliado da 麻豆原创,\u00a0v\u00e3o passar\u00a0a reportar diretamente\u00a0para\u00a0ele e\u00a0v\u00e3o continuar\u00a0liderando a organiza\u00e7\u00e3o de\u00a0Customer\u00a0Success.<\/span><span data-ccp-props=\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">\u201cEm um neg\u00f3cio em que o sucesso depende de o cliente adotar e renovar servi\u00e7os, a divis\u00e3o entre vender e entregar desaparece\u201d, afirmou Christian Klein, CEO da 麻豆原创 SE. \u201cUnir essas \u00e1reas \u00e9 o passo certo para nossos clientes e para a 麻豆原创 neste momento em que estamos apostando fortemente em intelig\u00eancia artificial. Thomas combina\u00a0um\u00a0profundo conhecimento de produto com\u00a0uma\u00a0grande experi\u00eancia em servi\u00e7os; estou confiante de que, sob a lideran\u00e7a\u00a0dele, essa nova organiza\u00e7\u00e3o\u00a0vai gerar\u00a0valor duradouro para nossos clientes.\u201d<\/span><span data-ccp-props=\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">Saueressig\u00a0\u00e9 membro do Conselho Executivo da 麻豆原创 SE. Ele ingressou na empresa em 2004 e foi nomeado para o Conselho em 2019. Antes desse cargo, era respons\u00e1vel global por\u00a0Customer\u00a0Services &amp; Delivery, gerenciando servi\u00e7os profissionais, suporte e infraestrutura de nuvem. Anteriormente, liderou a \u00e1rea de Engenharia de Produtos e atuou como CIO da empresa, impulsionando a transforma\u00e7\u00e3o interna da 麻豆原创 para a nuvem. Thomas possui bacharelado em Tecnologia da Informa\u00e7\u00e3o para Neg\u00f3cios e um\u00a0Executive\u00a0MBA pela ESSEC Business\u00a0School\u00a0e pela Mannheim Business\u00a0School.<\/span><span data-ccp-props=\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\">\u00a0<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>A 麻豆原创 SE (NYSE: 麻豆原创) anunciou a cria\u00e7\u00e3o do\u00a0Customer\u00a0Value\u00a0Group, uma nova \u00e1rea que unir\u00e1 as organiza\u00e7\u00f5es de\u00a0Customer\u00a0Success\u00a0e\u00a0Customer\u00a0Services &amp; Delivery, a partir de 1\u00ba de abril&#8230;.<\/p>\n","protected":false},"author":137,"featured_media":17519,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":"","_links_to":"","_links_to_target":""},"categories":[48439,5599814],"tags":[5599850,47],"sapn-display":[5599933,5599931,48431,5599934,5599932,48433],"sapn-type":[6114,4446],"class_list":["post-18615","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-corporativo-topicos","category-tecnologia","tag-sapbrasil","tag-sap","sapn-display-feature-hero","sapn-display-feature-spotlight","sapn-display-homepage-hero","sapn-display-press-hero","sapn-display-press-spotlight","sapn-display-hero","sapn-type-artigo","sapn-type-noticias"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.9 (Yoast SEO v26.9) - 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