{"id":15173,"date":"2023-08-22T09:00:45","date_gmt":"2023-08-22T12:00:45","guid":{"rendered":"https:\/\/news.sap.com\/brazil\/?p=15173"},"modified":"2023-10-19T09:40:57","modified_gmt":"2023-10-19T12:40:57","slug":"inteligencia-artificial-no-setor-de-viagens-bl0g","status":"publish","type":"post","link":"https:\/\/news.sap.com\/brazil\/2023\/08\/inteligencia-artificial-no-setor-de-viagens-bl0g\/","title":{"rendered":"A Intelig\u00eancia Artificial no setor de viagens e na jornada do viajante"},"content":{"rendered":"<p class=\"lead\"><em>Do planejamento do roteiro, passando pelo embarque no avi\u00e3o<\/em><em>,<\/em><em>\u00a0at\u00e9 os passeios da viagem<\/em><em>:<\/em><em>\u00a0a Intelig\u00eancia Artificial pode ajudar o viajante a ter uma experi\u00eancia mais completa e satisfat\u00f3ria.<\/em><\/p>\n<p>A <a href=\"https:\/\/www.sap.com\/brazil\/products\/artificial-intelligence.html?url_id=text-blogentry-innovationBlogBR-2023_blog-original-post-sapcom\" target=\"_blank\" rel=\"noopener\"><u>Intelig\u00eancia Artificial<\/u><\/a>\u00a0est\u00e1 sendo aplicada em diversos setores, n\u00e3o s\u00f3 para simplificar tarefas, mas tamb\u00e9m para criar experi\u00eancias inovadoras para os usu\u00e1rios. No turismo n\u00e3o \u00e9 diferente, a IA pode melhorar significativamente a experi\u00eancia do viajante de v\u00e1rias maneiras. Confira como algumas aplica\u00e7\u00f5es da tecnologia no setor de viagens pode auxiliar a jornada do turista:<\/p>\n<h3><strong><b>Arrumando as malas<\/b><\/strong><\/h3>\n<p>Com base nos dados coletados sobre as prefer\u00eancias do usu\u00e1rio, hist\u00f3rico de viagens e comportamento de compra, a IA pode fornecer recomenda\u00e7\u00f5es altamente personalizadas para destinos, atividades, acomoda\u00e7\u00f5es e op\u00e7\u00f5es de transporte. Isso ajuda os viajantes a criarem seus\u00a0planejamentos\u00a0de viagem e montarem seus roteiros\u00a0com base em seus interesses, tornando suas experi\u00eancias mais enriquecedoras e memor\u00e1veis.<\/p>\n<h3><strong><b>Hora de embarcar<\/b><\/strong><\/h3>\n<p>Nos aeroportos, plataformas com IA podem analisar dados em tempo real\u00a0\u2013\u00a0como informa\u00e7\u00f5es meteorol\u00f3gicas, hist\u00f3rico de voos e dados operacionais das companhias a\u00e9reas\u00a0\u2013\u00a0para prever a probabilidade de atrasos ou cancelamentos de voos. Dessa forma, os viajantes podem ser informados antecipadamente e tomar as medidas adequadas para evitar inconvenientes.<\/p>\n<p>Al\u00e9m disso, a Intelig\u00eancia Artificial\u00a0pode agilizar os processos de check-in e embarque ao permitir \u00a0que os usu\u00e1rios utilizem tecnologias de reconhecimento facial para acessar \u00e1reas restritas, embarcar em voos e fazer pagamentos de forma mais r\u00e1pida e segura.<\/p>\n<h3><strong><b>Durante a viagem<\/b><\/strong><\/h3>\n<p>Assistentes virtuais e chatbots podem estar dispon\u00edveis durante toda a jornada, fornecendo assist\u00eancia 24 horas por dia, 7 dias por semana, de forma instant\u00e2nea. Os turistas possuem um guia na palma da m\u00e3o, com todas as informa\u00e7\u00f5es sobre reservas, altera\u00e7\u00f5es de voo, dicas de viagem e,\u00a0se necess\u00e1rio, suporte r\u00e1pido e eficiente, independentemente do fuso hor\u00e1rio.<\/p>\n<p>E o viajante n\u00e3o precisa mais se preocupar em andar com um guia de conversa\u00e7\u00e3o na mochila, uma vez que j\u00e1 existem aplicativos e dispositivos com IA que podem traduzir em tempo real. O que \u00e9 particularmente \u00fatil em pa\u00edses em que o idioma nativo pode ser uma barreira para os turistas.<\/p>\n<p>Essas s\u00e3o apenas algumas das muitas maneiras pelas quais a Intelig\u00eancia Artificial\u00a0pode melhorar a experi\u00eancia do viajante, proporcionando conveni\u00eancia, personaliza\u00e7\u00e3o e seguran\u00e7a ao longo de toda a jornada.\u00a0J\u00e1 para as empresas, existem tamb\u00e9m tecnologias dedicadas \u00e0s viagens de neg\u00f3cios, para gest\u00e3o de viagens e despesas. <a href=\"https:\/\/www.sap.com\/brazil\/products\/spend-management\/travel-and-expense-management.html?url_id=text-blogentry-innovationBlogBR-2023_blog-original-post-sapcom\" target=\"_blank\" rel=\"noopener\"><u>C<\/u><u>lique<\/u><u>\u00a0<\/u><u>e conhe\u00e7a essas solu\u00e7\u00f5es<\/u><\/a>.<\/p>\n<p>Acompanhe mais novidades nos canais de comunica\u00e7\u00e3o da 麻豆原创: \u00a0<a href=\"https:\/\/www.facebook.com\/麻豆原创\/\" target=\"_blank\" rel=\"noopener\"><u>Facebook\u00a0<\/u><\/a>\/\u00a0<a href=\"https:\/\/twitter.com\/麻豆原创Brasil\" target=\"_blank\" rel=\"noopener\"><u>Twitter<\/u><u>\u00a0<\/u><\/a>\/\u00a0<a href=\"https:\/\/www.linkedin.com\/company\/1115\/\" target=\"_blank\" rel=\"noopener\"><u>LinkedIn<\/u><u>\u00a0<\/u><\/a>\/\u00a0<a href=\"https:\/\/www.instagram.com\/sap_brasil\/\" target=\"_blank\" rel=\"noopener\"><u>Instagram<\/u><\/a><\/p>\n<p>\u00a9 2023\u00a0麻豆原创 SE. All rights reserved. 麻豆原创 and other 麻豆原创 products and services mentioned here in as well as their respective logos are trademarks or registered trademarks of 麻豆原创 SE in Germany and other countries. Please see <a href=\"#trademark\" target=\"_blank\" rel=\"noopener\"><u>http:\/\/www.sap.com\/corporate-en\/legal\/copyright\/index.epx#trademark<\/u><\/a>\u00a0for additional trademark information and notices.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Do planejamento do roteiro, passando pelo embarque no avi\u00e3o,\u00a0at\u00e9 os passeios da viagem:\u00a0a Intelig\u00eancia Artificial pode ajudar o viajante a ter uma experi\u00eancia mais completa&#8230;<\/p>\n","protected":false},"author":561,"featured_media":15174,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":"","_links_to":"","_links_to_target":""},"categories":[52091,52857,5599814],"tags":[3197168,3197147,5551772],"sapn-display":[5599933,5599931,48431,48433],"sapn-type":[6114],"class_list":["post-15173","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-industrias","category-solucoes","category-tecnologia","tag-ia","tag-inteligencia-artificial","tag-viagens","sapn-display-feature-hero","sapn-display-feature-spotlight","sapn-display-homepage-hero","sapn-display-hero","sapn-type-artigo"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.9 (Yoast SEO v26.9) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>A Intelig\u00eancia Artificial no setor de viagens e na jornada do viajante<\/title>\n<meta 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