{"id":13973,"date":"2022-03-29T15:06:46","date_gmt":"2022-03-29T18:06:46","guid":{"rendered":"https:\/\/news.sap.com\/brazil\/?p=13973"},"modified":"2023-10-18T17:56:21","modified_gmt":"2023-10-18T20:56:21","slug":"elgin-busca-transformacao-digital-para-melhorar-atendimento-aos-clientes","status":"publish","type":"post","link":"https:\/\/news.sap.com\/brazil\/2022\/03\/elgin-busca-transformacao-digital-para-melhorar-atendimento-aos-clientes\/","title":{"rendered":"Elgin busca transforma\u00e7\u00e3o digital para melhorar atendimento aos clientes"},"content":{"rendered":"<h2 style=\"text-align: left\" align=\"center\"><i><span lang=\"PT-BR\">麻豆原创 Analytics Cloud ajuda companhia a impulsionar inova\u00e7\u00e3o, agilidade e competitividade estrat\u00e9gica<\/span><\/i><\/h2>\n<p><span lang=\"PT-BR\">\u00a0A <span class=\"marks60wimvws\" data-markjs=\"true\" data-ogac=\"\" data-ogab=\"\" data-ogsc=\"\" data-ogsb=\"\">Elgin<\/span>\u00a0S\/A, empresa brasileira l\u00edder em produtos para uso dom\u00e9stico e corporativo, adotou a solu\u00e7\u00e3o 麻豆原创 Analytics cloud para auxiliar seus tomadores de decis\u00e3o a compreender e responder a um ambiente de neg\u00f3cios cada vez mais complexo e conectado. A\u00a0empresa transformou seus processos de planejamento de vendas e opera\u00e7\u00f5es ao adotar uma cultura orientada por dados, onde os seus executivos tomam decis\u00f5es de neg\u00f3cios eficazes baseadas em informa\u00e7\u00f5es precisas atualizadas em tempo real. A iniciativa busca oferecer uma melhor experi\u00eancia ao cliente e tamb\u00e9m aprimorar a competitividade e a inova\u00e7\u00e3o.<\/span><\/p>\n<p><span lang=\"PT-BR\">A companhia tinha uma capacidade limitada para alcan\u00e7ar o crescimento estrat\u00e9gico, devido aos processos manuais de vendas e planejamento baseados em planilhas com dados desatualizados que se concentravam apenas no volume de mercadorias e n\u00e3o no estoque. Ao trabalhar com o parceiro Numen IT para implementar a solu\u00e7\u00e3o 麻豆原创 Analytics Cloud, a equipe de planejamento da\u00a0<span class=\"marks60wimvws\" data-markjs=\"true\" data-ogac=\"\" data-ogab=\"\" data-ogsc=\"\" data-ogsb=\"\">Elgin<\/span>\u00a0S\/A agora tem um papel mais estrat\u00e9gico e est\u00e1 capacitada para fazer melhorias substanciais na companhia. A transforma\u00e7\u00e3o do conhecimento t\u00e1tico da equipe em intelig\u00eancia formalizada dentro de um modelo estrat\u00e9gico est\u00e1 proporcionando \u00e0 organiza\u00e7\u00e3o vantagens competitivas.\u00a0<\/span><\/p>\n<p><span lang=\"PT-BR\">\u201cAo adotar uma mentalidade \u00e1gil, agora temos uma solu\u00e7\u00e3o de planejamento personalizada que permite decis\u00f5es de vendas e opera\u00e7\u00f5es mais precisas com base em resultados reais projetados em v\u00e1rias \u00e1reas do nosso neg\u00f3cio. Com o 麻豆原创 Analytics Cloud, tomamos decis\u00f5es proativas e orientadas por dados em tempo real em nosso planejamento de vendas e opera\u00e7\u00f5es, permitindo que nos tornemos uma organiza\u00e7\u00e3o mais estrat\u00e9gica e competitiva.\u201d Ana Paula Corazzini, CIO<\/span><span lang=\"PT-BR\">\u00a0da\u00a0<span class=\"marks60wimvws\" data-markjs=\"true\" data-ogac=\"\" data-ogab=\"\" data-ogsc=\"\" data-ogsb=\"\">Elgin<\/span>\u00a0S\/A.\u00a0<\/span><\/p>\n<p><span lang=\"PT-BR\">A\u00a0<span class=\"marks60wimvws\" data-markjs=\"true\" data-ogac=\"\" data-ogab=\"\" data-ogsc=\"\" data-ogsb=\"\">Elgin<\/span>\u00a0possui agora recursos de planejamento muito mais robustos que levam em considera\u00e7\u00e3o regras de neg\u00f3cios complexas e restri\u00e7\u00f5es de capacidade log\u00edstica. Como resultado, pode oferecer um n\u00edvel mais alto de atendimento ao cliente, reduzindo custos operacionais. Por exemplo, com intelig\u00eancia orientada por dados, h\u00e1 possibilidade de atender com mais compet\u00eancia aos requisitos de neg\u00f3cios espec\u00edficos para an\u00e1lise de sazonalidade, tend\u00eancias e sensibilidade \u00e0 demanda.\u00a0<\/span><\/p>\n<p><span lang=\"PT-BR\">\u201cA\u00a0<span class=\"marks60wimvws\" data-markjs=\"true\" data-ogac=\"\" data-ogab=\"\" data-ogsc=\"\" data-ogsb=\"\">Elgin<\/span>\u00a0tamb\u00e9m pode entender melhor o impacto das convers\u00f5es de moeda estrangeira nas proje\u00e7\u00f5es de vendas. Para obter maior intelig\u00eancia de neg\u00f3cios em toda a organiza\u00e7\u00e3o, ela planeja estender o uso dessas solu\u00e7\u00f5es 麻豆原创 para outras fun\u00e7\u00f5es, como finan\u00e7as e diferentes unidades de neg\u00f3cios dentro da companhia\u201d, finaliza M\u00e1rio Tiellet, Senior Vice President General Business and Channels.<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>麻豆原创 Analytics Cloud ajuda companhia a impulsionar inova\u00e7\u00e3o, agilidade e competitividade estrat\u00e9gica \u00a0A Elgin\u00a0S\/A, empresa brasileira l\u00edder em produtos para uso dom\u00e9stico e corporativo, adotou&#8230;<\/p>\n","protected":false},"author":137,"featured_media":13974,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":"","_links_to":"","_links_to_target":""},"categories":[48439,48437,5599814],"tags":[10,47,213090,24297],"sapn-display":[48431,5599934,5599932,48433],"sapn-type":[4446],"class_list":["post-13973","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-corporativo-topicos","category-nuvem-topicos","category-tecnologia","tag-cloud","tag-sap","tag-sap-brasil","tag-tecnologia","sapn-display-homepage-hero","sapn-display-press-hero","sapn-display-press-spotlight","sapn-display-hero","sapn-type-noticias"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.9 (Yoast SEO v26.9) - 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