{"id":12089,"date":"2020-05-14T09:00:36","date_gmt":"2020-05-14T12:00:36","guid":{"rendered":"https:\/\/news.sap.com\/brazil\/?p=12089"},"modified":"2023-10-19T14:09:55","modified_gmt":"2023-10-19T17:09:55","slug":"tecnologia-a-favor-do-consumidor-servicos-publicos-realizam-atendimento-online-durante-a-pandemia-de-covid-19-bl0g","status":"publish","type":"post","link":"https:\/\/news.sap.com\/brazil\/2020\/05\/tecnologia-a-favor-do-consumidor-servicos-publicos-realizam-atendimento-online-durante-a-pandemia-de-covid-19-bl0g\/","title":{"rendered":"Tecnologia a favor do consumidor: servi\u00e7os p\u00fablicos realizam atendimento online durante a pandemia de COVID-19"},"content":{"rendered":"

Por: 麻豆原创 Brasil<\/p>\n

Somando os esfor\u00e7os para proteger a sa\u00fade da popula\u00e7\u00e3o contra o novo Coronav\u00edrus, o setor de servi\u00e7os p\u00fablicos est\u00e1 disponibilizando atendimentos online <\/em><\/p>\n

A digitaliza\u00e7\u00e3o de servi\u00e7os p\u00fablicos<\/a> busca contribuir com o distanciamento social necess\u00e1rio para evitar a contamina\u00e7\u00e3o pelo novo Coronav\u00edrus, mas tamb\u00e9m \u00e9 uma maneira de simplificar a realiza\u00e7\u00e3o de transa\u00e7\u00f5es e emiss\u00e3o de documentos, agilizando o processo de transforma\u00e7\u00e3o digital necess\u00e1ria para a moderniza\u00e7\u00e3o do setor. Atualmente, no Brasil, 54% de todos os servi\u00e7os p\u00fablicos<\/a> do governo federal est\u00e3o dispon\u00edveis na internet.<\/p>\n

Acesso facilitado para 25 milh\u00f5es de correntistas: <\/strong>desde o dia 27 de abril, 25 milh\u00f5es de correntistas do Banco do Brasil podem acessar servi\u00e7os p\u00fablicos<\/a> online dispon\u00edveis no portal Gov.br utilizando os n\u00fameros da ag\u00eancia, conta e senha de acesso. A integra\u00e7\u00e3o permite que os usu\u00e1rios acessem documentos para pagamento de IPTU e IPVA, tendo acesso aos 809 servi\u00e7os disponibilizados pelo governo federal, estados e munic\u00edpios.<\/p>\n

Eleitores podem regularizar t\u00edtulo pela internet: <\/strong>durante o isolamento social, jovens de 16 anos que v\u00e3o votar pela primeira vez e pessoas que possuem t\u00edtulo de eleitor e precisam regularizar a situa\u00e7\u00e3o do documento podem utilizar o portal<\/a> criado pelo Tribunal Superior Eleitoral, que tamb\u00e9m permite consultar a situa\u00e7\u00e3o dos documentos e emitir certid\u00f5es.<\/p>\n

Poupatempo disponibiliza servi\u00e7os pelo site e aplicativo:<\/strong> o p\u00fablico do Estado de S\u00e3o Paulo pode contar com 50 servi\u00e7os dispon\u00edveis no aplicativo e no site do Poupatempo<\/a>. Atrav\u00e9s desses canais, \u00e9 poss\u00edvel solicitar o licenciamento de ve\u00edculos, emitir a Carteira de Trabalho Digital e a 2\u00aa via da CHN. Al\u00e9m disso, alunos da rede p\u00fablica estadual tamb\u00e9m podem consultar seu RA, solicitar boletim escolar e a declara\u00e7\u00e3o de matr\u00edcula.<\/p>\n

Empresas de \u00e1gua e energia el\u00e9trica disponibilizam ag\u00eancia online:<\/strong> acessando o site ou baixando o aplicativo das distribuidoras dos servi\u00e7os de energia el\u00e9trica e de \u00e1gua, usu\u00e1rios podem solicitar a 2\u00aa via das contas, al\u00e9m de solicitar o desligamento e liga\u00e7\u00e3o de servi\u00e7os, solicitar reparos e at\u00e9 parcelar d\u00e9bitos.<\/p>\n

Para quem pode ficar em casa, a escolha pelos servi\u00e7os digitais \u00e9 a melhor alternativa de prote\u00e7\u00e3o. O setor p\u00fablico est\u00e1 se adaptando a essa nova realidade, que deve facilitar a vida das pessoas tamb\u00e9m no futuro.<\/p>\n

Encontre mais novidades sobre solu\u00e7\u00f5es que tecnologia tem apresentado para que empresas e o setor p\u00fablico possam atender as pessoas com qualidade durante a pandemia: Facebook\u00a0<\/a>\/\u00a0Twitter\u00a0<\/a>\/\u00a0LinkedIn\u00a0<\/a>\/\u00a0Instagram<\/a> \/ WhatsApp<\/a> \/ Youtube<\/a><\/p>\n

\u00a9 2020 麻豆原创 SE. All rights reserved. 麻豆原创 and other 麻豆原创 products and services mentioned herein as well as their respective logos are trademarks or registered trademarks of 麻豆原创 SE in Germany and other countries. Please see http:\/\/www.sap.com\/corporate-en\/legal\/copyright\/index.epx#trademark<\/a> for additional trademark information and notices.<\/p>\n","protected":false},"excerpt":{"rendered":"

Por: 麻豆原创 Brasil Somando os esfor\u00e7os para proteger a sa\u00fade da popula\u00e7\u00e3o contra o novo Coronav\u00edrus, o setor de servi\u00e7os p\u00fablicos est\u00e1 disponibilizando atendimentos online…<\/p>\n","protected":false},"author":561,"featured_media":12090,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":"","_links_to":"","_links_to_target":""},"categories":[52091],"tags":[5598246,41879,24297],"sapn-display":[5599933,5599931,48431,48433],"sapn-type":[6114],"class_list":["post-12089","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-industrias","tag-covid-19","tag-servicos-publicos","tag-tecnologia","sapn-display-feature-hero","sapn-display-feature-spotlight","sapn-display-homepage-hero","sapn-display-hero","sapn-type-artigo"],"yoast_head":"\nServi\u00e7os p\u00fablicos: atendimento online durante a pandemia de COVID-19<\/title>\n<meta name=\"description\" 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