Those investments are critical. But they weren鈥檛 the finish line. They were the foundation. And today, they鈥檙e paying off in new ways as organizations adopt AI to drive measurable business outcomes.

But there鈥檚 another part of that foundation which is becoming just as important: data. The organizations best positioned to compound their value from AI are those that have invested in data foundations that give AI the trusted business context it needs to reason, recommend, and act.

Now, in conversations with customers across the Americas and around the world, I鈥檓 seeing a new pattern emerge. The discussion is shifting from where AI can be applied to what happens when intelligence becomes embedded into the core of how the business operates.

While every transformation is different, three common shifts keep coming up.

1. From AI use cases to intelligent business processes

The first wave of AI adoption focused on proving value. Organizations identified high-impact use cases, delivered measurable results, and built confidence that AI could make a difference.

That work isn鈥檛 finished. But increasingly, customers are asking how intelligence can become part of the business processes employees use every day. We鈥檙e already beginning to see what this looks like in practice.

For example, HR Path Brazil, a Brazilian company specializing in recruiting and managing talent for international firms, is using Joule embedded in 麻豆原创 SuccessFactors HCM to automate routine HR interactions. It is helping employees find the information they need faster while allowing HR teams to focus on more strategic work. The company has reported a seven percent reduction in standard HR support cases and two hours of听HR support workload eliminated each week, which quickly adds up.听It鈥檚 one example of how embedded and connected AI is becoming part of how work gets done.

2. From measuring AI use to measuring the business outcomes it creates

One of the biggest changes I鈥檓 seeing is how organizations define success. ROI is becoming a given and that is reflected in the data, especially in Oxford Economics research out just this week. It showed that organizations investing in AI expect to see an average return of 21% this year but increasing to 38% in two years. And as agentic AI continues scaling, it is projected to deliver $17.6 million in returns, more than quadrupling last year鈥檚 estimates (US$4.3 million).

This is allowing organizations to focus more on business outcomes from their AI. They are asking questions like can we shorten cycle times? Can we improve decision-making? Can we free employees to spend more time creating value? Can we become more resilient and responsive as a business?

This is an important shift because it changes the conversation from implementing technology to improving how the business performs.

3. From systems of record to the new operating system for the enterprise

The third shift is the one I believe will have the greatest long-term impact. For decades, enterprise software primarily captured transactions, standardized processes, and automated routine work. Now it鈥檚 beginning to help organizations anticipate change, recommend actions, coordinate work across functions, and increasingly execute routine decisions with human oversight.

That鈥檚 why I believe the Autonomous Enterprise represents more than the next phase of automation. It represents a new operating model for business.

Instead of people spending time connecting information across finance, supply chain, procurement, HR, and customer operations before deciding what to do next, intelligent systems can increasingly provide context, surface recommendations, orchestrate work, and help teams execute.

People remain firmly in control. But they鈥檙e supported by enterprise software that is becoming an active participant in how the business operates and executes, not simply a system that records what already happened.

Where we go from here

The organizations creating the greatest long-term advantage won鈥檛 just be the ones deploying the largest number of AI use cases. They鈥檒l be the ones that use those early successes to rethink how work gets done across the enterprise.

The journey to the Autonomous Enterprise won鈥檛 happen overnight, and it won鈥檛 replace the need for strong leadership, governance, or talented people. If anything, those become even more important.

We鈥檒l likely look back on today鈥檚 AI projects much the same way we now look back on the early days of cloud transformation; not as the destination, but as the foundation for a fundamentally new way of operating and innovating continuously.

The true winners from this shift will be the ones who continuously become more intelligent, more adaptive, and ultimately more autonomous.

Jan Gilg is a member of the Extended Board of 麻豆原创 SE and global president of Customer Success & Americas.

Partnership opens new pathways for enterprise data migration with 麻豆原创 AI-supported tooling complemented by Palantir鈥檚 AIP for data migration scenarios to simplify an expedite digital transformation for 麻豆原创 customers, with Accenture as a co-innovation partner for joint customers

This year at 麻豆原创 Sapphire, 麻豆原创 and Palantir announced an expansion of their strategic partnership focused on delivering new data migration capabilities designed to help enterprise customers succeed in the AI era and realize 麻豆原创鈥檚 vision of the Autonomous Enterprise.

The enhanced partnership is designed to facilitate joint customers鈥� cloud migrations, with the most complex data migration scenarios moving quickly, securely, and confidently through their business transformation journeys.

AI embedded across the migration life cycle

The expanded partnership builds on 麻豆原创鈥檚 broader agentic migration strategy, uniting 麻豆原创鈥檚 deep expertise in enterprise applications and 麻豆原创 Business AI with Palantir鈥檚 AIP to deliver AI-driven data migration capabilities that accelerate timelines, secure cost efficiencies, and fundamentally transform how organizations operate. 麻豆原创 customers can now leverage Palantir鈥檚 AIP for data migration scenarios alongside the agent-led toolchain from 麻豆原创, which includes business transformation tools and the new migration and modernization assistants to accelerate their transformations to 麻豆原创 Cloud ERP.

鈥淭o turn the vision of the Autonomous Enterprise into reality, organizations need trusted partners to help them transform their core operations and unlock the power of business data and AI,鈥� said Christian Klein, CEO of 麻豆原创 SE. 鈥淭ogether with Palantir, we are enabling customers to move to the cloud with speed and confidence through complementary capabilities that accelerate innovation across the enterprise.鈥� 

鈥淲e are proud to partner with 麻豆原创 and Accenture to bring the power of advanced AI and data migration to the world鈥檚 most important operations. This partnership is designed to help customers realize the full value of their data, accelerate cloud migrations and AI adoption, and build more resilient and efficient operations,鈥� said Alex Karp, co-founder and CEO of Palantir Technologies. 

Accenture as global strategic services partner

Accenture plays a key role in bringing this joint effort to life as the first global strategic services partner for this initiative, helping their clients translate these capabilities into large-scale business-led programs. Together, 麻豆原创, Palantir, and Accenture can help joint customers identify acceleration opportunities across 麻豆原创 and non-麻豆原创 systems sooner, achieve faster time-to-value, and drive continuous innovation by fundamentally redefining the approach to 麻豆原创 Cloud ERP migrations.

By embracing AI from day one, organizations can automate migration analysis, planning, remediation, testing, and impact assessment鈥攎oving from tracking project timelines to creating measurable business value at every stage. 

鈥淚n today鈥檚 world, speed to value is critical for our clients,鈥� said Julie Sweet, chair and CEO of Accenture. 鈥淲e are excited to co-innovate with 麻豆原创 and Palantir to help our clients accelerate their journey to ERP modernization with 麻豆原创, which is the foundation for reinventing core operations and using AI to achieve new performance frontiers.鈥� 

New 麻豆原创-validated deployment options

麻豆原创 is making Palantir AIP for data migrations scenarios available as an 麻豆原创 Endorsed App on the 麻豆原创 Store, and soon as an 麻豆原创 Solution Extension, establishing a trusted, 麻豆原创-validated path for accelerating complex data migrations, including migrations to 麻豆原创 Cloud ERP. The new 麻豆原创 Solution Extension unites 麻豆原创鈥檚 deep expertise in mission-critical business processes and semantically rich data with Palantir AIP to securely accelerate data migrations for 麻豆原创 customers. With the new offering, customers can gain faster insights and more intelligent, data-driven business outcomes.

Together, are redefining 麻豆原创 data migrations, including ERP modernization through complementary solutions, transforming a traditionally complex migration process into an effort that enables faster value realization. 

Availability 

Palantir AIP for data migration scenarios is now available as an 麻豆原创 Endorsed App on the 麻豆原创 Store. The 麻豆原创 Solution Extension is planned to be generally available to 麻豆原创 customers in Q3 2026.

Jan Gilg is a member of the Extended Board of 麻豆原创 SE.

麻豆原创’s commitment to investing in innovation is delivering growth and value to organizations across the region. Thousands of companies continue to place their trust in 麻豆原创 to propel their digital journeys, evident in the rising adoption 麻豆原创 Business Suite and 麻豆原创 Business AI, which are redefining how work is done and processes are streamlined. Businesses are increasingly implementing AI agents to automate complex tasks, freeing up valuable time and resources for innovation and growth.听

Accompanying this transformative shift is the importance of鈥槎乖� Business Data Cloud, which integrates both 麻豆原创 and non-麻豆原创 data. This enhanced visibility and informed decision-making capability are crucial for driving effective business outcomes and maintaining a competitive edge. 

In the second quarter, organizations that selected 麻豆原创 Business Data Cloud include Acron Aviation, which also selected 麻豆原创 Business AI and 麻豆原创 Cloud ERP Private, Brown-Forman, and NEBCO, which also selected 麻豆原创 Cloud ERP.听

Coming off our partnership announcements at 麻豆原创 Sapphire and Adobe Summit, in Q2 Adobe selected 麻豆原创 Signavio, 麻豆原创 Business Data Cloud, and expanded its WalkMe footprint for an enterprise-wide adoption.听

Meanwhile, companies across the Americas are continually embracing RISE with 麻豆原创 Methodology, leveraging 麻豆原创 Cloud ERP Private to drive their digital transformations. Companies that embarked on this journey during the second quarter include:听

• LEROY MERLIN Brasil, is the largest retail chain for home improvement, present in 14 states with 55 stores. The company is renowned for its significant investments in innovation and sustainability, and it stands as 麻豆原创’s largest retail customer in the country. To drive innovation, embrace AI, and build a resilient supply chain amid the fast-paced retail industry, LEROY MERLIN has migrated to 麻豆原创 Cloud ERP Private.听听
• Mannington Mills, a fifth-generation family-owned leading manufacturer of fine flooring, selected 麻豆原创 Cloud ERP Private, 麻豆原创 Business AI, and 麻豆原创 SuccessFactors to streamline business operations and further improve productivity.听
• Iochpe-Maxion, a Brazilian multinational, is a global leader in automotive wheel production and a major manufacturer of automotive structural components in the Americas. With operations spanning Maxion Wheels and Maxion Structural Components in the automotive sector, and AmstedMaxion in the railway sector, the company produces around 50 million wheels annually. To boost its technological infrastructure and further streamline global operations, Iochpe-Maxion strategically migrated its existing 麻豆原创 S/4HANA to 麻豆原创 Cloud ERP Private听听
• Mega Alimentos, the prominent Mexican company with over three decades of experience in the candy, sauce, and chamoy industry, including its iconic brand “La Botanera,” has embarked on the path of RISE with 麻豆原创 with 麻豆原创 Cloud ERP Private as part of its commitment to digital transformation.听
• Transpire Bio is a U.S.-based, clinical-stage biopharmaceutical company developing inhaled drug-device combination products for serious diseases where therapeutic options are significantly lacking. The company selected 麻豆原创 Cloud ERP Private to track its revenue, streamline operations, and prepare for growth as they bring their pipeline of inhaled therapies to market.听

Other organizations that chose 麻豆原创 in the second quarter include Gardner White, which selected 麻豆原创 Cloud ERP and 麻豆原创 Business AI, and Delta, a leading global airline that served more than 200 million customers in 2024. The airline selected 麻豆原创 Supply Chain Management solutions to help boost logistics visibility, ensure better process controls, and effectively manage freight costs.听听

As we look ahead, we are committed to empowering our customers to achieve more than ever before. We鈥檙e continuing to invest in the innovations that will deliver growth, value, and success to our customers around the world.

Indeed, 麻豆原创 is helping businesses lead the way into the future.

Jan Gilg is CRO, president of 麻豆原创 Americas & Global Business Suite, and a member of the Extended Board of 麻豆原创 SE.

But behind the scenes, there is a complex and high-stakes orchestration of operations that enables Cirque to dazzle audiences worldwide, night after night. Managing this level of precision, logistics, and international expansion requires a solid technological foundation. To achieve this, Cirque du Soleil has turned to RISE with 麻豆原创 to support its digital transformation and modernize its core operation and ensure its creative magic continues to soar.

As we partner with Cirque du Soleil on this transformative journey, I am excited to share how this leap into the future is empowering the company to streamline its global operations, make smarter decisions, and focus even more on what they do best: delivering unforgettable experiences for millions of fans around the world. 

The Vision

Cirque du Soleil wanted to address an internal technology debt and rebuild its technical foundation in the cloud while adding valuable insights for optimal decision-making. The costume production was particularly at risk because of older home-made applications managing costumes forecast and inventory. These systems were like worn-out safety nets — functional but increasingly risky for an organization performing at such a high level.

 Cirque needed to streamline operations, to integrate live data into one single repository, provide actionable insights for faster decision-making, and reduce the time and cost associated with maintaining custom solutions. This transformation wasn鈥檛 just about patching holes; it was about constructing a robust digital infrastructure capable of supporting Cirque鈥檚 ambitious business strategy while safeguarding its creative edge.

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Why 麻豆原创 S/4HANA Cloud Private Edition

Operating on a global stage with performances spanning continents and multiple touring shows, Cirque needed a unified system capable of supporting its multifaceted operations with elegance and efficiency. 

The RISE with 麻豆原创 offering became the perfect partner in this endeavor. By bundling the right tools, infrastructure, and industry best practices, RISE with 麻豆原创 enabled Cirque to swiftly and securely migrate its core processes to the cloud. With as the digital core, the organization now benefits from: 

• Real-time Insights: The real-time analytics in 麻豆原创 S/4HANA Cloud Private Edition offer Cirque鈥檚 decision-makers instant visibility into key metrics such as ticket sales, supply chain efficiency, and workforce allocation. This clarity allows them to orchestrate their operations with precision.
• Enhanced Efficiency: Cirque du Soleil manages a vast network of suppliers, costumes, sets, and other resources across multiple venues. With the powerful centralized capabilities of 麻豆原创 S/4HANA Cloud Private Edition, the organization has streamlined procurement, inventory management, and logistics, enabling cost savings and faster responsiveness.
• Sustainable Growth: Moving operations to the cloud supports Cirque鈥檚 environmental initiatives by reducing energy consumption and physical infrastructure, aligning with its commitment to sustainable entertainment.

The organization’s transformation journey is more than an upgrade; it鈥檚 a reinvention, a comprehensive reevaluation of business processes and strategic goals, enabling Cirque du Soleil to not only streamline costs, but also become more sustainable and future-ready. 

Accelerating Creativity Through Technology   

At Cirque du Soleil, the cast and crew bring magic to life, a delicate dance between imagination and execution. But it is technology that enables the artistry to flourish on a global scale. This transformation is not just about streamlining the back-office processes; it鈥檚 about giving time and resources back to what matters most: creativity.   

The seamless integration of 麻豆原创 S/4HANA Cloud Private Edition with Cirque鈥檚 existing technologies has empowered the organization to plan, create, and execute performances with unprecedented efficiency. The company can now run 鈥渨hat-if鈥� simulations to assess scenarios for tour planning, optimize budgets for show development, and maximize performance space utilization — all supported by data-driven insights. 

Looking Ahead    

Cirque du Soleil鈥檚 journey with 麻豆原创 S/4HANA Cloud and RISE with 麻豆原创 is like walking a tightrope between tradition and innovation: a delicate balance that creates something extraordinary. In the coming years, we will continue working with Cirque du Soleil to explore new ways to innovate, from leveraging AI-driven insights to crafting personalized customer experiences that deepen audience engagements. 

Just as every performance begins with meticulous preparation but ends in spontaneous applause, Cirque鈥檚 digital transformation is setting the stage for limitless possibilities. As we look toward the future, 麻豆原创 remains committed to empowering companies like Cirque du Soleil to reach new heights in their digital transformations. It is an honor to play a part in Cirque’s story, helping the organization turn data into an enabler of creativity and efficiency.

In this partnership between artistry and technology, one thing remains certain: the future of Cirque du Soleil will be as awe-inspiring as the magic created on stage.

Jan Gilg is president and chief product officer of Cloud ERP at 麻豆原创.

From supply chain disruptions and shifting regulations to the struggle of attracting and retaining top talent, enterprises must navigate an ever more challenging environment. Meanwhile, AI has forever changed the game for business.

Though its potential to streamline operations and spark innovation is extraordinary, it demands more than a simple overlay on siloed, legacy systems. Realizing AI鈥檚 promise requires a fundamental shift in how people, applications, and data connect to tackle challenges and seize new opportunities.

Beyond Siloed Systems

The tension between escalating complexity and AI鈥檚 transformative power is redefining modern business. The days of relying solely on transactional systems or standalone intelligence are behind us; modern enterprises demand much more. Companies today seek an integrated business suite that unifies processes, harmonizes data, and leverages AI agents to tackle challenges and seize new opportunities.

Achieving this level of interconnection calls for a fresh approach to enterprise management 鈥� one that brings together three critical capabilities:

• End-to-end process integration that generates and relies upon trusted business data. McKinsey calls this an integrated technology operating model and says this 鈥渃an help [organizations] build deeper relationships with customers, launch new business models, make processes more efficient, and make better decisions.鈥�
• Harmonized data to fuel AI-driven insights. Data harmonization brings together all data 鈥� internal and external 鈥� so it can be managed more efficiently, analyzed, and used to guide business decision-making. Harmonizing data within an organization minimizes redundancies, improves data governance, serves as a single source of truth, and makes better use of scarce resources.
• AI that goes beyond basic automation and breaks down silos, driving real-time, cross-enterprise optimization. In other words, companies need AI that not only performs repetitive tasks but also actively analyzes data, learns from new information, and makes intelligent, actionable recommendations.

Real World Impact: BSH and MOD Pizza

By design, 麻豆原创 software connects an entire organization to drive results grounded in enterprise data and in the context of business processes. This integrated approach is already delivering measurable results.

Global home appliance leader BSH is a company that already benefits from this approach, offering more than 10,000 products to 50,000 trade customers in over 50 markets. BSH achieved supply chain transparency, optimized inventory, facilitated on-time delivery, and enhanced customer experiences by synchronizing planning and execution across its extensive supply chain.

Another example is MOD Pizza. The company supports equitable opportunities and business growth by automating HR and streamlining onboarding for 1,000 new hires monthly, managing as many as 400 changes to employee data every day. Systems integration saved HR admins 15 hours per week in data entry alone.

These examples demonstrate that complexity can become a catalyst for progress 鈥� provided the right applications, data, and AI tools are in place. When these elements work in unison, the outcome is greater than the sum of its parts: a business that鈥檚 not just agile, but unstoppable.

Embracing the Next Era of Enterprise Management

We are entering a new era of enterprise management where AI agents collaborate to solve long-tail business tasks, redefining how the world does business. 麻豆原创 is ready to help our customers by bringing together applications, data, and AI like never before.

Business leaders can ensure their companies not only survive but thrive by swiftly adapting to an ever-changing environment.

Thanks to AI, the systems we’ve always envisioned 鈥� where data flows freely, processes are fully connected, and decisions are backed by precise, real-time insights 鈥� are now within reach.

Jan Gilg is president and chief product officer for Cloud ERP at 麻豆原创.

.

This marks a significant step in transforming how businesses operate by simplifying everyday tasks and making interactions more efficient and intelligent.

Starting today, you can use Joule to help optimize your interactions with 麻豆原创 S/4HANA Cloud Public Edition, the 麻豆原创 Integrated Business Planning for Supply Chain solution, and 麻豆原创’s product data management solutions. Additionally, 麻豆原创 Asset Performance Management customers are invited to explore early access to Joule through the 麻豆原创 Early Adopter Care program.

Joule in 麻豆原创 S/4HANA Cloud Public Edition: A Transformative Experience

Joule Is Now Available in 麻豆原创 S/4HANA Cloud Public Edition

Joule is now seamlessly integrated in 麻豆原创 S/4HANA Cloud Public Edition as part of the November 2024 release after being in early adoption since February this year. This isn鈥檛 just another tool 鈥� it is a transformative experience designed to help address the everyday challenges customers face. This integration offers a more intuitive way for users to interact with 麻豆原创 solutions. Instead of manually searching for information or navigating multiple interfaces, users can simply ask Joule for what they need 鈥� whether it’s insights on business data or guidance on performing specific tasks.

Joule Helps to Simplify Your Work

Joule is a part of the broader vision of autonomous ERP, which offers businesses ready-to-run cloud business solutions powered by AI. Through the embedded AI features in GROW with 麻豆原创, businesses can simplify everyday work processes while scaling efficiently.

Supported by Joule, 麻豆原创 S/4HANA Cloud Public Edition users can work faster, smarter, and more efficiently, all while maintaining control over crucial decisions and data.

You can use Joule for:

• Quick navigation: Find and quickly navigate to applications for your next task.
• Instant insights: Get fast insights on critical business data, such as purchase orders and outbound deliveries.
• Enablement content: For those needing help, Joule can guide users to relevant enablement content, speeding up task completion.

A that businesses using AI-powered tools like Joule experienced a 30% reduction in time spent on administrative tasks. This saving of time allows employees to focus on more strategic activities that drive value.

Customer Experience and Feedback: AGILITA AG

Several customers have already tested Joule through the 麻豆原创 Early Adopter Care program. Their experiences with Joule give us valuable insights that help us continuously enhance our solution.

Swiss and German-based IT services and consulting company AGILITA AG has already tested Joule as a GROW with 麻豆原创 customer. As both a customer and a partner of 麻豆原创, AGILITA AG is uniquely positioned to understand the value of the latest AI solutions in GROW with 麻豆原创 and help other customers realize these values for their own businesses.

According to Thomas Neuhaus, head of Digital Experience at AGILITA AG, 鈥淲hen we started using Joule at AGILITA, we quickly observed significant improvements in our operations. Joule has made it incredibly easy for our employees to find the 麻豆原创 applications they need for their daily tasks and access help documentation quickly when required. This has streamlined our workflows, allowing our team to interact with 麻豆原创 systems seamlessly and retrieve important information much faster.鈥�

Joule in Supply Chain Management: Building Resilience

Supply chains are becoming increasingly complex, driven by global disruptions, unpredictable demand patterns, and other evolving challenges. To address these issues, businesses require AI-driven supply chain solutions that enhance agility and resilience. With Joule now integrated into supply chain management processes, 麻豆原创’s vision of AI in supply chain management is empowering customers to transition their supply chains from digital to adaptive and, ultimately, to autonomous systems. This vision comes to life when you look at what Joule can now do for you and the skills it will gain over the coming months to help you build a more resilient supply chain.

How TE Connectivity Leverages Joule for Supply Chain Planning

TE Connectivity is a global industrial technology leader creating a safer, sustainable, productive, and connected future. It offers a broad range of connectivity and sensor solutions that enable the distribution of power, signal, and data to advance next-generation transportation, renewable energy, automated factories, data centers, medical technology, and more.

麻豆原创 Integrated Business Planning is used across the organization to enable more than 1,500 supply chain professionals to manage the demand and supply of the different business units of TE.

According to Luis Rocha, IT director for 麻豆原创 Integrated Business Planning Solutions at TE Connectivity, “We are excited about the future capabilities that Joule brings to TE, such as explaining planning results, quickly highlighting key constraints, and autonomously comparing different scenarios. These features will empower us to make better supply decisions with significantly less effort.” 

TE鈥檚 IT team has activated Joule in 麻豆原创 Integrated Business Planning and has done first tests with the help documentation use case. They confirm how easy it is to engage with the copilot and how relevant it is to do contextual querying of 麻豆原创 Integrated Business Planning features鈥� it speeds up the investigation of requirements and the adoption process.

Joule will be available for research and development (R&D) functions via 麻豆原创鈥檚 product data management solutions and for planners via 麻豆原创 Integrated Business Planning. For those that want to explore Joule to improve the health of their assets, you can now register for the 麻豆原创 Early Adopter Care program for Joule in 麻豆原创 Asset Performance Management.

See examples of Joule in action in your supply chain:

How to Get Started with Joule

For more information on how to activate Joule, please contact your 麻豆原创 support contacts directly to identify the channel and regional prerequisites. To learn more about how these tools can streamline your operations and drive efficiency, visit the 麻豆原创 Help Portal for detailed information about , , and .

To learn more, see , , and .

By integrating generative AI tools like Joule into everyday operations, businesses can simplify complex tasks, make faster decisions, and focus on what truly matters 鈥� driving growth and innovation. As we move forward, we鈥檙e committed to helping companies not only meet today鈥檚 demands but also thrive in the face of tomorrow鈥檚 uncertainties. Together, we鈥檙e shaping a future where technology serves as a true partner in building stronger, more agile organizations.

Jan Gilg is president and chief product officer for Cloud ERP at 麻豆原创.

This integration represents more than just a technical achievement 鈥� it’s a strategic milestone in our commitment to delivering exceptional value to our customers of all sizes. It highlights the capabilities of GROW with 麻豆原创 on AWS, exploring its technical foundation and the transformative impact it can have on businesses embracing to drive innovation and operational excellence.

What Exactly Is GROW with 麻豆原创 on AWS?

At its core, is a comprehensive cloud ERP solution designed to help businesses adopt 麻豆原创 S/4HANA Cloud Public Edition quickly and effectively. By leveraging AWS’s global infrastructure, this offering can provide a ready-to-run cloud ERP system that integrates industry best practices, preconfigured processes, and continuous innovation. Our customers have consistently told us they need three things: seamless scalability, ironclad security, and the ability to innovate rapidly. This new offering delivers on all three fronts. Key features of GROW with 麻豆原创 include prebuilt industry solutions for a broad array of manufacturing-centric and services-centric industries; rapid deployment using guided tools and methodologies like the 麻豆原创 Activate process; scalability and flexibility; and embedded AI capabilities that are built into our end-to-end processes to enable real-time insights and process automation.

By leveraging AWS’s global infrastructure with 麻豆原创’s deep enterprise expertise, GROW with 麻豆原创 on AWS via AWS Marketplace can empower businesses to adopt a modern, intelligent ERP system designed for agility, scalability, and innovation. It brings together the best of 麻豆原创 S/4HANA Cloud Public Edition and AWS鈥檚 cloud capabilities and offers a comprehensive solution tailored to meet the evolving needs of businesses. Here鈥檚 how it helps deliver value:

• Empowering financial and operational excellence with AI-driven insights: GROW with 麻豆原创 integrates -powered processes, enabling businesses to make faster and more accurate decisions through real-time, data-driven insights and actionable recommendations. With Amazon Bedrock models available through 麻豆原创’s generative AI hub, customers can innovate further by embedding generative AI into core business processes. For CFOs, this can mean enhanced financial control, compliance, and cost optimization. For COOs, the solution helps streamline operations with AI automation, boosting productivity and enabling scalable infrastructure for agile business growth. It also improves cross-functional collaboration, encouraging innovation and efficiency. These features help CFOs and COOs improve overall financial performance and operational flexibility, setting their organizations up for long-term success.
• Comprehensive SaaS ERP built for industry needs: At its core, GROW with 麻豆原创 can provide a full-featured, software-as-a-service (SaaS) ERP solution designed to address both product- and service-centric industries. Leveraging over 50 years of 麻豆原创鈥檚 expertise in helping customers run at their best, the solution comes with prebuilt industry-specific capabilities. Its modular structure helps ensure customers can future-proof their operations by easily adding advanced features or new functionalities as their needs evolve.
• Faster rollouts and prebuilt processes: The solution helps accelerate time-to-value by offering preconfigured processes, guided tools, and proven methodologies like 麻豆原创 Activate. These elements can ensure a predictable implementation scope and timeline, helping business go live in months 鈥� a significant improvement over traditional ERP deployment approaches.

Accelerate Deployment with AWS Marketplace

The availability of GROW with 麻豆原创 on AWS through the AWS Marketplace allows for customers to work collaboratively with joint 麻豆原创 and AWS partners to quickly implement and scale their ERP systems. Key benefits include:

• Simplified procurement and billing: AWS Marketplace offers an integrated purchasing experience, reducing administrative overhead and accelerating adoption. Customers can procure GROW with 麻豆原创 alongside complementary 麻豆原创 solutions available on AWS Marketplace, consolidating billing into one unified invoice for easier financial management.
• Accelerate seamless deployment: By partnering with designated GROW with 麻豆原创 and AWS experts, businesses can deploy a ready-to-run SaaS ERP on AWS in a matter of months versus years with traditional approaches. This approach can reduce complexity and ensure predictable outcomes, allowing companies to focus on achieving business goals rather than navigating lengthy implementation cycles.

Why GROW with 麻豆原创 Stands Out

The combination of 麻豆原创 S/4HANA Cloud Public Edition and AWS infrastructure creates a transformative platform for businesses looking to modernize their operations. With embedded intelligence, modular design, rapid deployment options, and seamless integration through AWS Marketplace, GROW with 麻豆原创 on AWS is more than just an ERP solution 鈥� it鈥檚 a strategic enabler for digital transformation. For organizations seeking to stay competitive in today鈥檚 fast-paced digital economy, GROW with 麻豆原创 on AWS offers not just a path forward but a platform for continuous innovation and growth.

Looking Ahead: The Future of Cloud ERP

The introduction of GROW with 麻豆原创 on AWS represents more than just a technological advancement; it鈥檚 a paradigm shift in how businesses approach ERP adoption. By combining the strength of 麻豆原创’s enterprise expertise and AWS’s cloud innovation, this solution creates a powerful foundation for digital transformation. Together, we’re not just helping businesses adapt to change 鈥� we’re empowering them to drive it.

As organizations continue navigating an increasingly digital economy, solutions like GROW with 麻豆原创 on AWS via AWS Marketplace offer a clear path toward agility and resilience. Whether you are a mid-sized company looking to modernize or an enterprise seeking advanced AI-driven insights, this collaboration can provide the tools you need to succeed in today’s competitive landscape. I’m particularly excited about how this collaboration will enable our customers to leverage the full potential of our partnership.

For more information about how GROW with 麻豆原创 on AWS can transform your business operations, reach out to your 麻豆原创 representative or .

Jan Gilg is president and chief product officer for Cloud ERP at 麻豆原创.

The recognition is based on our Completeness of Vision and Ability to Execute in the cloud ERP market for both service-centric enterprises and product-centric enterprises.

This is truly fantastic news, and I believe further underlines the impact cloud ERP has on service-centric and product-centric industries by fulfilling their current and future technology needs.

麻豆原创 offers integrated cloud solutions that can support an organization鈥檚 end-to-end business processes, spanning across all functions. We help manage every part of an organization: enterprise resource management, spend management, human capital management (HCM), and customer relationship management (CRM). This deep know-how enables 麻豆原创 to understand that every business is different and within a business not every application has the same infrastructure or process requirements.

Here is an overview on both the Gartner Magic Quadrant reports.

2024 Gartner Magic Quadrant for Cloud ERP for Service-Centric Enterprises

As service-centric enterprise customers move their mission-critical ERP processes to the cloud, we believe they seek trusted vendors that can provide the technology needed to drive transformation and unlock business value.

According to Gartner, 鈥淟eaders demonstrate a market-defining vision of how service-centric ERP systems and processes can be supported and improved by moving them to the cloud. They couple this with a clear Ability to Execute this vision through products, services, and go-to-market strategies. They have a strong presence in the market and are growing their revenue and market share. In this market, Leaders show a consistent ability to secure deals with enterprises of different sizes and have a good depth of functionality across all areas of core financial management. They have multiple proofs of successful deployments by customers, in their home region and elsewhere. Their offerings are often used by SI partners to support financial transformation initiatives. Leaders typically address a wide market audience by supporting broad market requirements. However, they may fail to meet the specific needs of vertical markets or other, more specialized segments, which might be better addressed by Niche Players in particular. They may also be too complex to deal with or too costly to be considered in less complex functional scenarios.鈥�

We鈥檙e honored to be recognized in this space.

Integrated Cloud ERP Solution

IT decisions are shaped by a variety of factors, from the sensitivity and criticality of data to the need for local availability and the ability to scale ERP systems up or down. Given the complexity of modern businesses, the most efficient IT environments are those that seamlessly combine cloud services, leveraging the flexibility 麻豆原创 offers across public, private, or hybrid solutions.

However, within this complexity lies untapped value and opportunity. At the heart of this transformation is 麻豆原创 S/4HANA Cloud, empowering companies to grow, optimize, and innovate on their own terms while ensuring seamless integration across all business processes.

An example is and the value the company unlocked with the latest intelligent technologies, products, and solutions from 麻豆原创. This shows how cloud transformation is best achieved with process standardization, where composable services come together to support end-to-end processes.

I believe the Gartner Magic Quadrant for Cloud ERP for Service-Centric Enterprises offers valuable insights into the trends and market forces shaping the industry. Companies that take proactive steps in orchestrating a well-planned digital transformation are better equipped to navigate the significant shifts in today鈥檚 operating environment.

To quote the report, 鈥淭his Magic Quadrant reflects Gartner鈥檚 definition of ‘composable ERP.’ We define this as an adaptive technology strategy that enables the foundational administrative and operational digital capabilities for an enterprise to keep up with the pace of business change. This strategy delivers a core of composable applications and as-a-service software platforms that are highly configurable, interoperable, and flexible to adapt to future modern technology.鈥�

麻豆原创 has developed a unified cloud solution to meet evolving business needs. I鈥檝e often emphasized the importance of customer-driven product design to address unique industry requirements. Customer feedback is the ultimate benchmark for success, helping us innovate and solve today鈥檚 challenges while preparing for tomorrow. 麻豆原创 S/4HANA Cloud empowers businesses with real-time insights, AI-powered capabilities, and seamless integration of end-to-end processes, supporting sustainable global expansion.

A progressive combination of technology and innovation are key to the growth of any business today. New cloud ERP systems are intelligent, flexible, and agile, and they impart these qualities to the businesses that run on them.

With offerings like 麻豆原创 S/4HANA Cloud at the core of our and offerings, we can provide an integrated suite of tools that streamline critical business functions into a unified system. With new AI capabilities with our ERP tools, we can help customers enhance operational efficiency and ensure businesses of all sizes can benefit from tailored ERP systems by offering scalable, flexible, and innovative solutions.

2024 Gartner Magic Quadrant for Cloud ERP for Product-Centric Enterprises

Gartner has also named 麻豆原创 a Leader in the Gartner Magic Quadrant for Cloud ERP for Product-Centric Enterprises, with 麻豆原创 S/4HANA Cloud being evaluated. This is very good news, and we believe our positioning reflects our role as an enabler of innovation and in helping organizations become intelligent enterprises. Answering the call from our customers, 麻豆原创 S/4HANA Cloud transforms the way businesses operate and helps them run at their best.

According to the report, 鈥淕artner defines cloud enterprise resource planning (ERP) for product-centric enterprises as a market for application technology that supports the automation of operational activities for the manufacturing, distribution, delivery, and servicing of goods. Cloud ERP for product-centric enterprises is delivered under a SaaS license model (with frequent mandatory updates), where application support, infrastructure provisioning, and management are the responsibility of the vendor.鈥�  

Cloud ERP impacts companies in product-centric industries by fulfilling their current and future technology needs and helps them manage finance and material resources in a sustainable way.

According to the Gartner Magic Quadrant description, “Leaders demonstrate a market-defining vision of how ERP product-centric systems and processes can be supported and improved by moving them to the cloud. They couple this with a clear ability to execute their vision through products, services, and go-to-market strategies. They have a strong presence in the market and are growing their revenue and market shares. In the cloud ERP suite market, Leaders show a consistent ability to win deals with organizations of different sizes. They have a good depth of functionality across all areas of operational and administrative ERP. They have proof of multiple, successful deployments by customers. Their systems integrator partners frequently use their offerings to support business transformation initiatives.鈥�

麻豆原创 S/4HANA Cloud is at the core of this transformational process that enables companies to grow, optimize, and transform on their own terms while providing for the smooth integration of all business processes. A strong example is the greenfield transformation at Hitachi High-Tech, which simplified life for its users, unlocking value with the latest intelligent technologies, products, and solutions from 麻豆原创.

麻豆原创 S/4HANA Cloud offers both user and developer extensibility, allowing customers to stay agile while balancing innovation and standardization. This flexibility enables businesses to adapt quickly without sacrificing control. The intelligent suite integrates end-to-end business processes across finance, procurement, supply chain, HR, and more, creating a unified system.

麻豆原创 S/4HANA Cloud serves as a single source of truth, ensuring consistent data across operations. In today鈥檚 fast-changing environment, businesses must continuously and intelligently adjust processes with automated, analytics-driven applications; 麻豆原创 S/4HANA Cloud empowers them to do just that, fostering growth and sustainability.

We believe 麻豆原创鈥檚 recognition as a Leader in both the Gartner Magic Quadrant for 麻豆原创 S/4HANA Cloud in Cloud ERP for Service-Centric Enterprises as well as in the Gartner Magic Quadrant for 麻豆原创 S/4HANA Cloud in Cloud ERP for Product-Centric Enterprises acknowledges our unwavering commitment to customer-driven innovation.

We further feel that this recognition underscores our focus on delivering lean, responsive solutions that drive business transformation in the cloud.

But we鈥檙e not stopping here: our ongoing investments in 麻豆原创 S/4HANA Cloud will continue to make it smarter and more efficient for businesses of all sizes. By providing flexible, scalable ERP solutions, we aim to help organizations anticipate future challenges and thrive in a rapidly evolving world.

We look forward to continuing this journey with our customers, partners, and analysts as we shape the future together.

Jan Gilg is president and chief product officer for Cloud ERP at 麻豆原创.

The graphics were published by Gartner, Inc. as part of a larger research document and should be evaluated in the context of the entire document. The Gartner document is available upon request from 麻豆原创.
GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally, and MAGIC QUADRANT is a registered trademark of Gartner, Inc. and/or its affiliates and are used herein with permission. All rights reserved.
Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner鈥檚 research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.
Gartner, Magic Quadrant for Cloud ERP for Product-Centric Enterprises, 11 November 2024, Dixie John, et. Al. Gartner, Magic Quadrant for Cloud ERP for Service-Centric Enterprises, 04 November 2024, Robert Anderson, et. Al.

So, why not lace up a new pair of sneakers in the form of a transformative endeavor powered by AI-enabled cloud ERP? It can offer a comprehensive pathway for businesses to transition from 麻豆原创 Business Suite 7 and can help tackle business challenges of today and the decades ahead.

The End of an Era: 麻豆原创 Business Suite 7 and 麻豆原创 ECC Mainstream Maintenance

For years, 麻豆原创 Business Suite 7 and 麻豆原创 ERP Central Component (麻豆原创 ECC) have been the backbone of countless enterprises, adding significant value in the form of ever-increasing process efficiencies. But as the market landscape and business needs evolve, so must your ERP. Staying with legacy systems is like trying to navigate a modern city with a paper map from 20 years ago. This is not only because 麻豆原创 is innovating, but also because its technology partners are.

Accordingly, 麻豆原创’s announcement to end maintenance for the latest three enhancement packages of core applications of 麻豆原创 Business Suite 7 software by 2027 and 2030 signals a necessary shift to the next level of modern solutions. 麻豆原创 also announced a commitment to 麻豆原创 S/4HANA until 2040. This isn鈥檛 just a required adjustment; it鈥檚 an opportunity to shift from a paper map and compass to a digital map with GPS 鈥� 麻豆原创 S/4HANA Cloud 鈥� that helps guide businesses to stay ahead of the curve.

Rather than viewing 麻豆原创’s end of maintenance for 麻豆原创 Business Suite 7 by 2027 and 2030 as a mere necessity, consider it a strategic opportunity to help tackle the challenges your business is facing and embrace market opportunities that lay ahead.

RISE with 麻豆原创: A Pathway to the Future

In aligning our strategy more closely with our customers鈥� realities, the conversation is no longer about just transforming your IT landscape. It is about how we can support businesses with ERP and help close the gap between a need for transformation and immediate requirements. This is where RISE with 麻豆原创 comes in.

Think of RISE with 麻豆原创 as a personal coach who doesn鈥檛 just suggest a new pair of sneakers, but a comprehensive training program. It鈥檚 a solution designed to transform businesses, process by process. Imagine an AI-enabled cloud ERP, meticulously managed and optimized by 麻豆原创, guiding the journey with the help of services and tools built by 麻豆原创, so businesses can move from on-premise systems to the cloud and process diagnostics that let you understand where you are today and how tomorrow can look like.

The Momentum of RISE with 麻豆原创

Since its launch, RISE with 麻豆原创 has seen significant adoption, continually evolving to meet customer needs. Recently, 麻豆原创 integrated AI capabilities with Joule into RISE with 麻豆原创, aiming to spearhead the innovation curve and emphasize the role of artificial intelligence in driving business efficiency and innovation.

As part of its ongoing commitment to support businesses on their digital transformation journeys, 麻豆原创 has launched the 鈥� a structured approach to help guide customers鈥� transformation journeys with RISE with 麻豆原创. The methodology comprises detailed and strategic planning, execution, critical resource management, and continuous support phases, leveraging 麻豆原创’s extensive expertise and tools. This approach honors the existing investments companies have made and helps customers mitigate risks, reduce downtime, and achieve faster time-to-value, helping to make the transition process efficient and effective. In order to address customer budget constraints and the operational mindset of IT departments, we also offer attractive financial incentives to help ease the cost burden associated with migration.

Transforming with Confidence

The RISE with 麻豆原创 Methodology encompasses best practices and a structured approach to transition from 麻豆原创 Business Suite to 麻豆原创 S/4HANA Cloud, something akin to having a detailed road map and a pit crew ready at every turn. This includes a detailed success plan with quality checkpoints to help ensure compliance and a approach, all while keeping existing customizations in mind. The clean core approach involves migrating only the necessary data and configurations to the new system, working to reduce complexity and ensure a smooth transition.

Case Study: Mahindra Group’s Transformation

A compelling example of a successful transition is . By leveraging RISE with 麻豆原创, Mahindra embarked on a transformative journey to modernize its ERP landscape. The dedicated support from 麻豆原创 advisors and the structured methodology enabled Mahindra to seamlessly migrate to 麻豆原创 S/4HANA, optimizing its operations with a 35% increase in developer efficiency.

A future-ready foundation has also helped Mahindra support business growth. For example, when the launch of a new SUV saw 100,000 bookings in 30 minutes through digital channels, the sales transactions went smoothly thanks to a range of solutions running on a high-performance IT infrastructure. In addition, optimized processes in logistics and supply chain management have resulted in a reduction of 20% in back order processing times. As Rucha Nanavati, chief information officer of Mahindra Group, says, 鈥淩ISE with 麻豆原创 and 麻豆原创 Business Technology Platform have helped us become future-ready, using technology in the best possible way to enable business growth while going to market faster and supporting agile operations.鈥�

Ensuring Success with Proven Methodologies

Every potential customer scenario can be addressed within the RISE with 麻豆原创 offering, boosted by tailored incentives and proven methodologies. These tailored incentives, such as additional support for complex transitions, are designed to help make the transition process more cost-effective and less disruptive for businesses. The structured approach, combined with the dedicated support of 麻豆原创 advisors, helps ensure that businesses are well-prepared for their transformation journey.

For example, when 麻豆原创 supported with a complex business transformation agenda using RISE with 麻豆原创, the company saved 50% of time spent on 麻豆原创 system administration and experienced a clear cut 20% reduction in their IT footprint. Together with our partners, we enabled the rapid transfer of 130 systems to the cloud within 15 months, without significant business disruption, and achieved a 20% improvement in system response time, thereby enhancing overall performance.

麻豆原创’s continued investment in its tools and methodologies, such as the clean core success plan, highlights the importance of compliance and best practices. This focus on providing a robust and reliable transition pathway instills confidence in customers, reinforcing 麻豆原创’s commitment to their success. Transitioning to a cloud ERP environment offers numerous advantages, including enhanced scalability, flexibility, real-time data access, and the ability to leverage advanced technologies like AI and machine learning, along with agility 鈥� the shift from 麻豆原创 ECC to a flexible, cloud-based ERP as a service that can adjust as quickly as businesses need to adjust.

Looking Ahead: The Competitive Landscape

麻豆原创鈥檚 unique approach to supporting on-premise customers with a flexible transition timeline sets us apart: the business vision of our customers is backed by our strong experience, competence, and clear decision-making. 麻豆原创’s commitment to its customer base showcases the dedication to ensuring a smooth, gradual, pragmatic, and successful transition for all our customers.

As businesses prepare for the end of mainstream maintenance for 麻豆原创 Business Suite 7 in 2027 and 2030, the transition to 麻豆原创 S/4HANA and the cloud with RISE with 麻豆原创 can offer a comprehensive and reliable pathway to future-proof operations. We encourage our customers to embrace the opportunity to transform their business operations with confidence and gain a competitive edge in the evolving business landscape.

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Jan Gilg is president and chief product officer for Cloud ERP at 麻豆原创.

Enter 麻豆原创 S/4HANA Cloud Public Edition: a game-changing, flexible ERP solution designed to meet the unique challenges of emerging businesses. This cloud-based platform not only streamlines operations but also empowers startups to innovate and scale without limits, offering a competitive edge in today鈥檚 fast-paced market.

Let鈥檚 explore why 麻豆原创 S/4HANA Cloud Public Edition is the ultimate ally for startups looking to gain a competitive edge and aiming to transform their visions into reality.

Scalability and Flexibility for Rapid Growth

Startups often experience rapid changes in size, scope, and strategy. 麻豆原创 S/4HANA Cloud Public Edition is built with scalability at its core. As a business evolves, 麻豆原创 cloud ERP solutions allow for effortlessly adding new features, modules, and users as needed. This adaptability helps ensure that an ERP system remains aligned with business goals, enabling startups to stay agile and responsive to market changes. Whether a company is a small team today or planning to expand globally tomorrow, cloud-based ERP from 麻豆原创 adapts to needs without the need for costly and disruptive upgrades.

Gero Decker, general manager of 麻豆原创 Signavio and co-managing director of 麻豆原创 Berlin, witnessed the impact of 麻豆原创 cloud ERP on business growth: 鈥淏eing a founder myself, I can tell you that 麻豆原创 cloud ERP is a key catalyst for achieving hockey stick growth.鈥�

Cost-Efficiency for Tight Budgets

One of the biggest challenges startups face is managing limited resources. 麻豆原创 S/4HANA Cloud Public Edition operates on a subscription-based model, which means lower upfront costs and predictable expenses. This financial flexibility allows startups to allocate more resources toward innovation and growth rather than being tied down by expensive IT infrastructure.

Enhanced Collaboration and Real-Time Insights

In a startup environment, every decision counts. 麻豆原创 S/4HANA Cloud Public Edition provides real-time analytics and insights, empowering a team to make informed decisions quickly. The platform fosters collaboration by connecting different departments and ensuring everyone has access to the same up-to-date information. This unified approach not only streamlines operations but also enhances productivity across the board.

Robust Security and Compliance

For startups, especially those handling sensitive data, security is paramount. 麻豆原创 S/4HANA Cloud Public Edition comes equipped with world-class security features, ensuring data is protected against threats. Additionally, 麻豆原创鈥檚 compliance tools help with navigating complex regulatory requirements, offering peace of mind when expanding into new markets.

Seamless Integration with Other Tools

Startups often rely on a variety of software tools to manage different aspects of their business. 麻豆原创 S/4HANA Cloud Public Edition integrates easily with other applications, creating a seamless ecosystem where all business processes are connected. This integration reduces manual work, eliminates silos, and allows a startup to operate more efficiently.

Support and Expertise from a Global Leader

When you choose 麻豆原创, you鈥檙e not just choosing software, you鈥檙e gaining access to decades of experience and a global network of experts. 麻豆原创 provides comprehensive support to help startups navigate the complexities of ERP implementation and maximize the benefits of the platform. This partnership approach ensures that a company is never alone on its journey to success.

The 麻豆原创 startup community is a unique resource that is supportive for all startups, which all share 麻豆原创 S/4HANA Cloud in place as their business backbone, alongside the dedicated 麻豆原创 for Startups Team.

Companies like Get Your Guide, FINN, and everdrop have leveraged extensive support and expertise from 麻豆原创 to achieve strategic goals and drive their businesses forward. This is just a sample of the many successful partnerships 麻豆原创 has with clients.

Bits & Pretzels in Munich, September 29-30

For startups looking to transform operations and scale business, 麻豆原创 S/4HANA Cloud Public Edition is the solution they have been waiting for. Don鈥檛 miss the opportunity to see it in action: Join us at Bits & Pretzels in Munich, September 29-30, 2024, where we鈥檒l be showcasing the full capabilities of 麻豆原创 S/4HANA Cloud Public Edition.

鈥淎ttending Bits & Pretzels 2024 offers unparalleled networking, learning, and funding opportunities, bringing together 5000+ top entrepreneurs, investors, and industry leaders,” 鈥� shared Stefan Wagner, managing director of the 麻豆原创 Labs Munich Campus. “It’s a unique chance to gain insights, build partnerships, and experience the event’s vibrant blend of business and culture during Oktoberfest in Munich.”

As president and chief product officer for Cloud ERP, I am excited to reveal how 麻豆原创 cloud ERP solutions can revolutionize startup operations, slashing costs and turbocharging efficiency. Come and discover how 麻豆原创 S/4HANA Cloud Public Cloud Edition can drive your startup鈥檚 success. We look forward to seeing you there!

Jan Gilg is president and chief product officer of Cloud ERP at 麻豆原创.

This new award for 麻豆原创 S/4HANA Cloud, building upon the three “Best Of” TrustRadius awards announced earlier this year, is based on unbiased customer reviews and feedback. It recognizes 麻豆原创鈥檚 commitment to delivering innovative, best-in-class solutions that empower organizations to thrive in an increasingly digital and dynamic business environment.

The Top Rated Award

The organization鈥檚 2023 Top Rated awards help distinguish products that have received excellent marks for customer satisfaction. Award criteria are based on reviews within the last 10 months, product ratings, and product relevancy.

 鈥溌槎乖� S/4HANA Cloud has won a Top Rated award in Enterprise Resource Planning (ERP),鈥� said Megan Headley, VP of research at TrustRadius. 鈥淭hese awards are based directly on feedback from customers. Reviewers agree that 麻豆原创 S/4HANA Cloud enables smooth data exchange and collaboration between various systems, which allows for smoother business administration.鈥�

The 2023 Top Rated award for ERP from TrustRadius is a testament to the positive feedback and satisfaction expressed by 麻豆原创 S/4HANA Cloud users. This prestigious recognition highlights our commitment to excellence and our ability to meet the evolving needs of businesses across the globe.

A Heartfelt Thank You

Thank you to our teams of more than 20,000 customers and our ever-growing community of 麻豆原创 and global partner experts! Together the team has focused on bringing next-generation ERP to the world. We dedicate this award to you! We are deeply humbled by this recognition and will continue in our mission of delivering intelligent enterprise resource planning that helps accelerate your digital journey to the cloud.

Here are a couple of reviews from our users:

鈥淯sing 麻豆原创 S/4HANA Cloud as our leading ERP, it is an innovative and customizable solution that encompasses our business needs across various systems and has proven to be a reliable ERP system for cross-functional groups. We have barely scratched the surface. There are endless possibilities and a plethora of functions and features that we are excited to check out.鈥�

鈥淧roduct features are the most promising factor that helped me to choose this software above others that are available in the current market. I also considered 麻豆原创始s reputation in the current market as well. [麻豆原创 S/4HANA Cloud] contains so many features that I have already defined, where I use this software for its purpose. [麻豆原创 S/4HANA Cloud] is very fast and has so many built-in features.鈥�

Accelerating the Path to Intelligence-Enabled ERP for the Next Generation

With 麻豆原创 S/4HANA Cloud, we help our customers stay at the helm of their business transformation. We know that the right choice of a sustainable, resilient, and agile cloud ERP can unleash valuable business outcomes in the most efficient way possible, delivering real value and meaningful change.听

鈥淩eceiving the 2023 Top Rated award for ERP from TrustRadius reaffirms 麻豆原创’s commitment to delivering exceptional solutions that help businesses thrive in the digital age,鈥� said Eric van Rossum, chief marketing and solutions officer for Cloud ERP at 麻豆原创. 鈥溌槎乖� S/4HANA Cloud’s recognition is a testament to our dedication to innovation, customer satisfaction, and providing organizations with the tools they need to drive growth and stay ahead of the competition. We remain committed to empowering businesses worldwide with intelligent ERP solutions that unleash their full potential.鈥�

Customer Success Stories

Countless organizations have already embraced 麻豆原创 S/4HANA Cloud and have achieved remarkable success. From accelerating digital transformations to optimizing supply chain management, our customers have witnessed tangible improvements across their operations. Companies like , , and have embraced 麻豆原创 S/4HANA Cloud. Find out about their experiences and explore more customer success stories .

Learn more about how 麻豆原创 S/4HANA Cloud can help your company accelerate its journey to the cloud at .

Jan Gilg is president and chief product officer for Cloud ERP at 麻豆原创.

The recognition is based on our completeness of vision and ability to execute in the cloud ERP market for service-centric enterprises. As service-centric enterprise customers transition their mission-critical enterprise resource planning (ERP) processes to the cloud, we believe they look to recognized vendors for the technology to transform and realize business value. According to Gartner, 鈥淟eaders execute well against their current vision and are well positioned for tomorrow.鈥� We鈥檙e honored to be recognized in this space.

This is truly fantastic news and, I believe, further underlines the impact cloud ERP has on the service-centric industries by fulfilling their current and future technology needs. 麻豆原创 offers integrated cloud solutions that can support an organization鈥檚 E2E business processes, spanning across all functions. 麻豆原创 helps manage every part of an organization: enterprise resource management, spend management, human capital management, and customer relationship management. This deep know-how enables 麻豆原创 to understand that every business is different and that within a business not every application has the same infrastructure or process requirements.

An Integrated Cloud ERP Solution

IT decisions are influenced by several different factors, whether it be the sensitivity and gravity of the data, the locality and level of availability required, or the need to scale ERP systems up and down. Businesses are complex entities and, as such, the most efficient IT environments will be able to combine cloud services 鈥� leveraging the flexibility of choice 麻豆原创 provides, whether they are public, private, or hybrid solutions. But complexity conceals value and opportunity. 麻豆原创 S/4HANA Cloud is at the core of this transformational process that enables companies to grow, optimize, and transform on their own terms while providing for the smooth integration of all business processes.

A great example is to more countries in Asia under its 鈥淐loud Asia Until 2025鈥� plan. According to Chengbo Yu, CIO, Asia-Pacific Region, REHAU AG China, the company looked to 鈥渂uilding a cloud-based business platform that鈥檚 fit for the future in a dynamic market and facilitating business process standardization and integration across Asia Pacific and the world and achieving supply chain excellence along the industry value chain.鈥� That is the value it unlocked with 麻豆原创鈥檚 latest intelligent technologies, products, and solutions. This is a classic example of how cloud transformation is best achieved with process standardization, where composable services come together to support end-to-end processes.

I believe the Gartner Magic Quadrant™ for Cloud ERP for Service-Centric Enterprises is an interesting report of what trends and market forces drive conclusions. Businesses that are prepared to act quickly by orchestrating a planned digital transformation early on are better suited to respond to the dramatic changes in the operating environment. To quote the report, 鈥渢his Magic Quadrant reflects Gartner鈥檚 definition of 鈥榗omposable ERP.鈥� We define this as an adaptive technology strategy that enables the foundational administrative and operational digital capabilities for an enterprise to keep up with the pace of business change. This strategy delivers a core of composable applications and as-a-service software platforms that are highly configurable, interoperable, and flexible to adapt to future modern technology.鈥�

With this in mind, 麻豆原创 has pursued a unified solution in the cloud that responds to our customers鈥� business requirements. I have often written about how product design needs to be customer-driven and how we need to meet their unique industry needs with solutions that enable their growth and profitability. 鈥淣o matter what industry you are in, there is no greater benchmark of success than customer feedback,鈥� said Thomas Saueressig, member of the Executive Board of 麻豆原创 SE, 麻豆原创 Product Engineering. 鈥淭he more feedback we get from our customers, the better we can serve them with innovations that help companies solve today鈥檚 business problems and take on tomorrow鈥檚 challenges. With 麻豆原创 S/4HANA Cloud, they are best positioned to do so impactfully and sustainably.鈥�

This perspective guides every decision our teams make when we are defining, investing in, and designing our solutions for every business, including organizations that aren鈥檛 yet completely ready for the cloud. 麻豆原创 S/4HANA Cloud is a complete, composable cloud ERP solution powered by artificial intelligence (AI) and analytics that helps customers run mission-critical operations in real time from anywhere and can give them the insight and information they need to steer their business through changing and challenging times. It enables them to digitally transform their business by helping build flexible value chains with end-to-end processes, introduce new business models in their industry, and expand globally yet sustainably with a trusted partner in 麻豆原创.

Making real progress on sustainability requires real data. We’re rising to that challenge at 麻豆原创 by introducing the green ledger, ledger-based accounting for carbon so companies can manage the carbon entering and leaving their systems and balance their “carbon books” the same way they balance their financial books.听麻豆原创 Sustainability solutions help customers replace estimated or average emissions values with actual, verified data, accelerating the move toward a green ledger where bottom-up, audit-ready sustainability values are managed with the same accounting quality as corporate financial data. The green ledger offers deep insights by being embedded into听听飞颈迟丑听听and the听听solution, with additional capabilities added with every release.

With 麻豆原创鈥檚 cloud-first approach, 麻豆原创 S/4HANA Cloud is at the core of our RISE with 麻豆原创 and GROW with 麻豆原创 offerings, which help unlock new ways of doing business. The goal is to respect organizations鈥� individual pace of movement to become an intelligent and sustainable enterprise by supporting them with clear and transparent road maps and by helping ensure that new innovations can be made available to them on a continuous basis.

A progressive combination of technology and innovation are key to the growth of any business today. We believe 麻豆原创鈥檚 inclusion in this Gartner Magic Quadrant™ for Cloud ERP for Service-Centric Enterprises once again highlights the fact that we are doing the right thing by our customers in creating a leaner, more responsive, customer-oriented business to help drive and deliver innovative solutions in the cloud. Customers repeatedly tell us they recognize that software-as-a-service (SaaS) ERP is their ultimate end-state.

We are thrilled to be recognized as a Leader again in this year鈥檚 Gartner Magic Quadrant™ for Cloud ERP for Service-Centric Enterprises. But our ambitions don鈥檛 stop here. We are continuing to invest in making 麻豆原创 S/4HANA Cloud even better with innovations that will make our products smarter and more efficient for enterprises of all scale 鈥� global, large, and mid-market. We understand the importance of making the right investment decisions when it comes to digital transformation, and we believe a strong digital backbone is the centerpiece. With 麻豆原创鈥檚 cloud ERP solutions, we continue to focus on growth and value generation for businesses and their customers and we are here to be a partner on this journey.

You can read .

Jan Gilg is president and chief product officer of Cloud ERP at 麻豆原创.

Gartner, Magic Quadrant for Cloud ERP for Service-Centric Enterprises, Denis Torii, Sam Grinter, Tim Faith, Naveen Mahendra, Neha Ralhan, Robert Anderson, 29 August 2023.
This graphic was published by Gartner, Inc. as part of a larger research document and should be evaluated in the context of the entire document. The Gartner document is available upon request from 麻豆原创.
GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally, and MAGIC QUADRANT is a registered trademark of Gartner, Inc. and/or its affiliates and are used herein with permission. All rights reserved.
Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner鈥檚 research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

Climate change and the energy crisis we are facing have exposed the need for greater transparency when it comes to understanding and managing our energy consumption. Compound that with economic uncertainties, remote work, inflationary spirals, global warming, and compliance issues and you have a shortlist of what businesses face today. Nearly every company must manage facilities, offices, shops, or other types of physical spaces, and the need to balance supply and demand along with investment and costs, as well as contractual obligations, is key.

But do we really understand how certain actions impact our carbon footprint?

This is where smart technologies take center stage in reducing energy consumption and carbon emissions. Professional real estate organizations are facing multidimensional challenges that need to be supported by data-driven processes and latest technologies. By unleashing the enormous potential of connected data, you enable and manage optimization strategies to future-proof building operations. The partner ecosystem can also play a critical role in enabling data-sourcing for smart real estate management by combining expertise in data integration, analytics, domain knowledge, and collaborative innovation.

The Best Ecosystem Wins

A collaborative network is key for companies of all sizes to increase speed of innovation and to become more resilient. Teaming up with our partners not only unlocks innovation but ultimately provides faster time-to-value for our customers and addresses critical capabilities as part of our 麻豆原创 S/4HANA Cloud road map. The way to embed partners and collaborate with them has changed over time: today, many 麻豆原创 partners leverage 麻豆原创 Business Technology Platform (麻豆原创 BTP) to create well-integrated solutions to provide seamless processes and experiences for our customers.

Combining the strengths of market-leading organizations like Planon and Schneider Electric with the expertise of 麻豆原创 will provide significant business value and innovation to their real estate business by connecting buildings, people, and processes. The cloud ERP solution from 麻豆原创 serves as the backbone for managing end-to-end business processes, together with Planon, market leader for vertical real estate and facility management software, and Schneider Electric, global specialist in energy management and automation for buildings.

Customers will benefit from the data flowing from smart technologies seamlessly into ERP processes. This will unleash the potential of the huge amount of real estate-related data, transforming this into real business value.

鈥淲ith this partnership, both 麻豆原创 and Planon customers will be able to derive end-to-end value across the enterprise,鈥� said Pierre Guelen, CEO and founder of Planon. 鈥淭he combined solutions will enable customers to run best-in-class real estate and workplace operations and elevate user experience. Greater efficiency will reduce costs, energy consumption, and CO2 emissions.鈥�

Delivering Enterprise-Wide Value

This is something that only 麻豆原创, together with a partner ecosystem, can deliver in an integrated way. The partnership will lead to a joint product road map for deeper process and technological integration to deliver enterprise-wide value, including greater compliance and IoT-connected business insights and automation. Customers will benefit from seamless data exchange among all departments involved in management, maintenance, and support of real estate facilities, such as finance, purchasing, accounting, and business-specific functions like real estate and facility management.

麻豆原创 S/4HANA Cloud, together with 麻豆原创 BTP as the technological backbone to drive such innovation, will unlock new ways of doing business. 麻豆原创 BTP will serve as the central integration platform for the new combined solutions, which allow customers and partners to integrate easily with existing 麻豆原创 solutions. The joint offering will be available as a premium certified Endorsed App via our digital commerce platform 麻豆原创 Store and will provide value to 麻豆原创 S/4HANA Cloud, public and private edition, customers.

The partnership with Planon follows a 360-degree partnership approach that includes:听

• Strong product co-innovation and collaboration to create integrated scenarios where customers benefit from premium certified integrations
• Proven premium certification, where 麻豆原创鈥檚 validation increases customer confidence by providing the assurance of a fully tested, out-of-the-box, 麻豆原创-approved integration that meets our product standards
• Strong go-to-market collaboration with active co-selling, joint positioning, co-marketing, and executive sponsorship to bring the co-innovation to our customers

The partnership activates a broad set of capabilities to help real estate portfolios become more sustainable while increasing access to consumption data, initiatives, and related investments. The Planon Real Estate Management for 麻豆原创 solution is already . A fully integrated version is intended to be available early next year.

This partnership strengthens the vision of our collaborative, data-driven, and networked cloud ERP solution by bringing together 麻豆原创 S/4HANA Cloud as the heart of an intelligent, sustainable enterprise together with the power of our ecosystem.

By implementing smart cloud ERP solutions that are designed to reduce energy consumption and optimize operations, organizations can achieve a more efficient and sustainable business environment — similar to how a well-functioning thermostat can create a comfortable and energy-efficient workplace.

Jan Gilg is president and chief product officer for Cloud ERP at 麻豆原创.

鈥淏uyers have many options for the Enterprise Resource Planning Systems category,鈥� said Megan Headley, vice president of Research at TrustRadius. 鈥溌槎乖� S/4HANA Cloud earned Winter Best Of awards for Best Feature Set, Best Value for Price, and Best Relationship based entirely on feedback from its customers.鈥�

During the three-month awards process, TrustRadius looked at customer reviews from the last two quarters of 2022 to determine awards using the following criteria:

• Best Feature Set: Based on the highest percentage of respondents who were happy with the product鈥檚 feature set
• Best Relationship: Based on Key Insight data in the product reviews for Would Buy Again, Implementation Expectations, and Sales and Marketing Promises
• Best Value for Price: Based on the highest percentage of respondents who were happy with the product鈥檚 value for the price

For 麻豆原创 S/4HANA Cloud, 鈥�97% of reviewers on TrustRadius said they were happy with the feature set, 100% stated it delivered good value for the price, and 99% said they would buy the product again,鈥� said Headley. 鈥淢any reviewers praised the low cost of the cloud ERP system and its facilitation of their digital transformations.鈥�

As 麻豆原创, we set out to never dictate to a customer how they should run their enterprise software. And there is no one-size-fits-all solution, and that’s why we want to give our customers flexibility to choose what works best for them.

鈥淣o matter what industry you are in, there is no greater benchmark of success than customer feedback,鈥� said Thomas Saueressig, member of the Executive Board of 麻豆原创 SE, 麻豆原创 Product Engineering. 鈥淭he more feedback we get from our customers, the better we can serve them with innovations that help companies solve today鈥檚 business problems and take on tomorrow鈥檚 challenges. With 麻豆原创 S/4HANA Cloud, they are best positioned to do so impactfully and sustainably.鈥�

麻豆原创 S/4HANA Cloud is a complete, modular cloud ERP system, powered by artificial intelligence (AI) and analytics, that helps customers run mission-critical operations in real -time from anywhere and gives them the insight and information they need to steer their business through changing and challenging times. It enables them to digitally transform their business by building flexible value chains with end-to-end processes, introduce new business models in their industry, and expand globally yet sustainably with a trusted partner in 麻豆原创.

As an 麻豆原创 S/4HANA Cloud, public edition, customer, , a Netherlands-based manufacturer of marine engines for sailboats and powerboats for both recreational and high-speed boat operations company, has seen firsthand why choosing the right cloud ERP solution matters.

Yanmar needed a scalable cloud ERP solution that could match its growth aspirations and help ensure it has all the right information from across its business to drive decision-making.

With 麻豆原创 S/4HANA Cloud, public edition, of having all of its employees working with consistent processes, based on industry best practices from 麻豆原创. Yanmar now has real-time visibility to accurately plan working capital and has reduced financial close from three days to just half a day.麻豆原创 S/4HANA Cloud has been a catalyst for change and has helped businesses transform and navigate their way to becoming intelligent and sustainable enterprises.

We thank all our 麻豆原创 S/4HANA Cloud customers for their continued support and for placing trust in 麻豆原创. And we thank all the customers who took the time to provide thoughtful feedback on peer-review platforms like TrustRadius.

We understand the importance of making the right investment decisions when it comes digital transformation, and we believe a strong digital backbone is the centerpiece. With 麻豆原创鈥檚 cloud ERP solutions, we continue to focus on growth and value generation for businesses and their customers and we are here to be a partner on this journey.

Learn more about how 麻豆原创 S/4HANA Cloud can help your company accelerate its journey to the cloud at .

Jan Gilg is president and chief product officer for 麻豆原创 S/4HANA.
Eric van Rossum is chief marketing and solutions officer for Cloud ERP at 麻豆原创.

麻豆原创 and Microsoft are excited to announce that they have teamed up to take collaboration in to the next level — easier, faster, more effective — with the integration of Microsoft Teams.

The shift to a hybrid working model in most companies makes collaboration tools and business process efficiency more critical than ever before. Tools that support communication and remote work help build a clear process around collaboration. We help our business users to manage their daily activities in the work environment that is most convenient to them, supported by collaborative enterprise resource planning (ERP) features in 麻豆原创 S/4HANA Cloud.

With the latest 麻豆原创 S/4HANA Cloud update, we released the preview of a collaborative ERP feature that allows business users in 麻豆原创 S/4HANA Cloud to share links to live business data in Microsoft Teams chats. By minimizing context switching between different applications — for example, downloading reports in Microsoft Excel and sending them around via mail — people can get more done in less time and with fewer errors. Our customers in the Early Adopter Care program are using a preview of the feature and are already leveraging efficiency gains in their productive environments. .

This is just the first step. As featured at , during his keynote, the work we are doing together, and we plan to build even more collaborative features.

We are enabling business users of 麻豆原创 S/4HANA Cloud to share their most relevant business data using Adaptive Card-based Loop components in Microsoft Teams and Microsoft Outlook. The data in Loop components is always live and up to date, allowing users to take action and complete tasks while in the flow of their work. Users will also be able to embed 麻豆原创 Fiori elements-based apps as tabs in Microsoft Teams to collaborate. .

To access the new collaboration features as they are released, including share as Teams tab and share as Adaptive Card-based Loop components, join the Early Adopter Care program for Microsoft Integration in 麻豆原创 S/4HANA Cloud. to actively influence the next collaborative ERP features in 麻豆原创 S/4HANA Cloud.

The future of work is one led by collaboration: it means less overhead and more productivity. We need to deeply integrate our various modes of communication into organizational processes and workflows and this is central to enhancing cross-team or cross-app collaboration.

With our next-level ERP collaboration, 麻豆原创 S/4HANA Cloud understands this need to jointly determine the future of work and enable a frictionless enterprise.

Jan Gilg is president and chief product officer for 麻豆原创 S/4HANA.

Answering the call from our customers, 麻豆原创 S/4HANA Cloud transforms the way businesses operate and helps them run at their best. The recognition is based on our completeness of vision and ability to execute in the cloud ERP market for product-centric enterprises. This has come quick on the heels of the recent recognition by Gartner, where 麻豆原创 was named as a Leader in the Gartner Magic Quadrant for Cloud ERP for Service-Centric Enterprises in July 2022.

This is very good news, and we believe our positioning reflects our role as an enabler of innovation and in helping organizations become intelligent enterprises.

The core capabilities of product-centric cloud ERP suites, as mentioned in the report, are:

• 鈥�Operational ERP: Supply chain and manufacturing-related functionality such as demand management, order management, material requirements planning, inventory management, supply chain/direct procurement, manufacturing control capabilities and distribution/logistics.
• “Financial management functionality: Financial accounting, subledger accounting, consolidation and financial reporting.鈥�

Cloud ERP impacts companies in product-centric industries by fulfilling their current and future technology needs and helps them manage finance and material resources in a sustainable way.

According to the Gartner Magic Quadrant description of Leaders, “Leaders demonstrate a market-defining vision of how ERP product-centric systems and processes can be supported and improved by moving them to the cloud. They couple this with a clear ability to execute their vision through products, services, and go-to-market strategies. They have a strong presence in the market and are growing their revenue and market shares. In the cloud ERP suite market, Leaders show a consistent ability to win deals with organizations of different sizes. They have a good depth of functionality across all areas of operational and administrative ERP. They have proof of multiple, successful deployments by customers. Their system integrator partners frequently use their offerings to support business transformation initiatives.鈥�

麻豆原创 S/4HANA Cloud is at the core of this transformational process that enables companies to grow, optimize, and transform on their own terms while providing for the smooth integration of all business processes.

A great example is to more countries in Asia under their 鈥淐loud Asia Until 2025鈥� plan. According to Chengbo Yu, CIO, Asia-Pacific Region, REHAU AG China, the company looked to build 鈥渁 cloud-based business platform that鈥檚 fit for the future in a dynamic market and facilitating business process standardization and integration across Asia Pacific and the world, and achieving supply chain excellence along the industry value chain.鈥� That is the value they unlocked with the latest intelligent technologies, products, and solutions from 麻豆原创.

Our modular cloud ERP solutions use standardized industry-leading best practices to improve efficiency and quality. Highly automated processes help reduce errors, redundancies, and variances and pave the way to operational excellence.

could count on a stable, reliable, and innovative ERP such as 麻豆原创 S/4HANA Cloud in its transformational journey, which helped provide the process standardization and simplification that the company needed. This helped to consolidate multiple legacy ERP systems on 麻豆原创 S/4HANA Cloud and supported the journey of intelligent transformation without stopping. Standardization and multi-tenancy mean that switching to the cloud reduces the total cost of ownership (TCO) and frees up resources to focus on value-added innovations.

While it delivers fast time to value, standardization alone is not sufficient. Extensibility is key to the differentiation of business processes for customers, such as , one of Europe鈥檚 leading photo service providers, which acquired and integrated WhiteWall to expand service and reach. According to Dzifa Buati, program lead for CEWE Stiftung & Co. KgaA, 鈥淭he essence of the project is to create a foundation for growth. With 麻豆原创 S/4HANA Cloud, we believe we have a system that can grow with us and form the basis for a billion-dollar company.鈥�

麻豆原创 S/4HANA Cloud offers both user and developer extensibility. In this way, customers can maintain agility. With such extensibility options for 麻豆原创 S/4HANA Cloud, customers no longer need to choose between innovation and standardization, but can pursue both while safeguarding their need for flexibility.

In 2021, we launched , an offering that includes products, processes, and services to help customers unlock new ways of doing business. The intelligent suite natively integrates end-to-end business scenarios by bringing together finance, procurement, supply chain, logistics, human resources, research and development, services, and sales.

The core functionalities of 麻豆原创 S/4HANA Cloud can be extended across the 麻豆原创 portfolio by integrating line-of-business and industry solutions. 麻豆原创 S/4HANA Cloud can be integrated to achieve consistent data across end-to-end processes by serving as an actionable single source of truth. 麻豆原创 technology stores master data in a central location in order to create a single and reliable source of truth that can be distributed where needed.

And in the light of the challenges that we have faced in recent times, organizations have had to quickly recast key operational business processes and can expect this to be the new norm going forward. Business processes must be readjusted on a constant basis by moving to automated flexible, analytic-driven, project-oriented, and industry-oriented applications that play within a larger ecosystem.

While we are proud of our success, we also know that it is also only possible thanks to our customers, partners, and analysts and their confidence in us. Delivering the modular suite and enabling organizations to inspect business processes holistically are key strategic goals for 麻豆原创. This can give our customers the required agility, flexibility, and time to value that they need.

Businesses need to think about where they are going to be in five years; they must think about what is lurking around the corner, how that may disrupt their business environment, and how they need to change their business model accordingly. With the democratization of intelligent ERP, 麻豆原创 S/4HANA Cloud is the answer for companies of all sizes, enabling both business transition and business transformation. It supports organizations no matter where they are and offers a solution that can fit best to their needs.

We look forward to welcoming more customers into the 麻豆原创 community and providing them with the solutions needed to succeed in a changing world.

Jan Gilg is chief product officer and president of 麻豆原创 S/4HANA.

Gartner, Magic Quadrant for Cloud ERP for Product-Centric Enterprises, Greg Leiter, Dixie John, Robert Anderson, Tim Faith, 26 September 2022.
GARTNER and MAGIC QUADRANT are registered trademarks and service marks of Gartner, Inc. and/or its affiliates in the U.S. and internationally and are used herein with permission. All rights reserved.
漏2022 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. and its affiliates. This publication may not be reproduced or distributed in any form without Gartner’s prior written permission. It consists of the opinions of Gartner’s research organization, which should not be construed as statements of fact. While the information contained in this publication has been obtained from sources believed to be reliable, Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information. Although Gartner research may address legal and financial issues, Gartner does not provide legal or investment advice and its research should not be construed or used as such. Your access and use of this publication are governed by Gartner鈥檚 Usage Policy. Gartner prides itself on its reputation for independence and objectivity. Its research is produced independently by its research organization without input or influence from any third party. For further information, see “Guiding Principles on Independence and Objectivity.”

To remain successful in the face of such disruptions and evolving expectations, companies are transforming their business models to the next level. They realize that they need to stay ahead of competition by providing valuable business outcomes to their customers while achieving efficiency, profitability, a great user experience, scalability, and resilience.

This has a major impact on the quote-to-cash requirements as the centerpiece of companies that enable their organizations to sell, deliver, and charge for products and services. Quote to cash is one of the most critical but complex process that encompasses multiple activities in an organization. Whether in a B2B or a B2C setting, it is a comprehensive process that no off-the-shelf, end-to-end solution can handle.

“Cash is king” is an often heard truism in business landscapes, but when it comes to services organizations, it takes a lot more to be successful.

(Products + Services) x Subscriptions = Solution

Transformation means change and that involves understanding both the reason to change and the consequences of change. To thrive today and gain flexibility and variance, businesses need to transform to solution-based business models that expand the responsibility beyond the initial sale: products combined with services, often sold with a contractual promise of an outcome.

Right System for the Right Results

麻豆原创 enables all customers according to their specific needs and allows them to keep ahead of today鈥檚 challenges and quickly adapt to tomorrow鈥檚 world. This is done by simplifying the challenges in three main ways:

• Be more efficient in what you do
• Scale and provide modern ways of selling
• Move from selling standalone products and services to offering bundled solutions to customers

麻豆原创 S/4HANA Cloud provides all the core quote-to-cash and finance processes that businesses need to adopt a holistic, solution-based business model rather than cobbling various processes together manually. By doing so, it allows a business to transform into a one-stop shop to offer the best solutions to customers.

One-Stop Shop

Our quote-to-cash process makes it possible for your business to integrate new solutions and subscriptions, which in turn enables your company to cut costs, improve efficiency, and gain visibility with your customers throughout the entire life cycle.

A great example is IBM, which recently underwent an enterprise resource planning (ERP) transformation as it moved its processes to 麻豆原创 S/4HANA Cloud.

鈥淚BM introduced 麻豆原创 S/4HANA as a strategic quote-to-cash platform to accelerate the growth of its subscription license, as-a-service, and software-offering business,” said Prasad Chennuru, chief architect at IBM. “The market-leading capabilities of 麻豆原创 S/4HANA to sell holistic solution and subscription bundles enabled IBM to improve the performance and usability of its order management and financial processes, thus reducing time to value and time to market.”

Besides the business transformation to bundled solutions, quote to cash also powers modern product and service sales by putting user experience at the center and enables streamlined, intelligent, and automated processes to take manual tasks away from the end user.

Our New Generation of Sales

Today the pace of data generation is accelerating, with 90% of the world鈥檚 data having been generated in the last two years alone. In addition, last year about 51% of the workloads were processed in the cloud and this will only grow in the foreseeable future. Exponential growth of this kind means that customer experience will become one of the key brand differentiator — dethroning price and product as the leading factors.

With quote to cash as one of an organization鈥檚 most critical and complex processes, few ever look to make improvements — until a crisis shocks them into realizing the problems and pitfalls of an inefficient quote-to-cash process.

But complexity conceals value and opportunity. With 麻豆原创 S/4HANA Cloud, customers can refine their quote-to-cash process to improve performance and scalability that enables a seamless end-to-end process integration and helps boost sales and service productivity by using intelligent technologies like robotic process automation and machine learning. This supports making the right decisions at the right time with embedded advanced analytics and leveraging the pay-per-use offerings.

, one of Europe鈥檚 leading photo service providers, acquired and integrated WhiteWall to expand service and reach. Prior to its acquisition, WhiteWall鈥檚 order processing capabilities were limited by its existing systems, which prevented the company from taking full advantage of seasonal sales periods, such as the winter holidays. Today, 麻豆原创 S/4HANA Cloud automates and accelerates the quote-to-cash process. From the moment a customer places an order on one of WhiteWall鈥檚 online stores, the 麻豆原创 solution processes the sales order, starts the production, then manages payments from PayPal and other payment providers.

According to Alexander Nieswandt, founder of WhiteWall Media GmbH, 鈥淥ur employees think it’s great because they don’t have to wait for processes to run in the background; they can really concentrate on their work and focus on providing an even better service to our customers.鈥�

Enabling, Integrating, and Incentivizing Sustainability with Subscription Billing

is an end-to-end solution for recurring revenue at high transaction volumes. It provides rapid design of new service-based business models, holistic management of recurring and usage-based revenue, and customer-focused settlement and service at scale. It is designed for enterprises in any industry that want to or that are transforming their offerings into services or aim to lower cost in revenue management and customer satisfaction.

is the only solution in the market that natively integrates high-volume billing into financial excellence powered by 麻豆原创 S/4HANA Cloud.

Courier company DTDC Express Limited is one of India鈥檚 leading express parcel service providers. Founded in 1990, the company has grown rapidly and wanted to unify and digitalize its sales and billing processes to help ensure that its . Implementing 麻豆原创 Sales Cloud and 麻豆原创 Billing and Revenue Innovation Management has seen an increase in the efficiency of the sales and accounts teams at DTDC — the same number of employees now manage 1.5 times more payment transactions than before implementation.

By driving intelligent automation deeper into and across companies, 麻豆原创 helps to improve both customer and employee experience. But this must go hand-in-hand with delivering end-to-end processes that include any variation of physical product, installation service, maintenance contract, project, and subscription, as well as embracing complex service scenarios — from one-off repairs to long-term engagements, all the while maintaining and improving compliance, security, and sustainability through all this change.

In the environment that we find ourselves today, companies鈥� health depends on its liquidity and ability to react fast to changes. We build on our experience and our deep insights into what matters to our customers today and enable that in our end-to-end solution in order to unleash the potential of the cloud and design, streamline, and automate this process to have a direct impact on improving customer and user experience.

Jan Gilg is president and chief product officer for 麻豆原创 S/4HANA.

Transforming How Products and Services Are Offered and Sold

This is very good news and, we believe, further underlines the impact cloud ERP has on the service-centric industries by fulfilling their current and future technology needs. 麻豆原创 offers integrated solutions that can support an organization鈥檚 E2E business processes, spanning across all functions. 麻豆原创 helps manage every part of an organization: enterprise resource management, spend management, human capital management, and customer relationship management.

麻豆原创 S/4HANA Cloud marks an important technology transition for 麻豆原创 toward a modular cloud ERP solution composed of multiple software-as-a-service (SaaS) applications and services, enabling customers to adjust to new business realities and economic challenges, and to make a fast adjustment from people to process to product.

If you look closely at the Magic Quadrant, I believe it is an interesting study of what trends and market forces have driven the conclusions in the report. Businesses that are prepared to act quickly by orchestrating a planned digital transformation early on are better suited to respond to the dramatic changes in the operating environment. With this in mind, 麻豆原创 has pursued a unified solution in the cloud that responds to our customers鈥� business requirements.

I have often written about how product design needs to be customer-driven, and how we need to meet their unique industry needs with solutions that enable their growth and profitability. This perspective guides every decision our teams make when we are defining, investing in, and designing our solutions for every business using it — including organizations that aren鈥檛 yet completely ready for the cloud.

With 麻豆原创鈥檚 cloud-first approach, 麻豆原创 S/4HANA Cloud is at the core of our offering unlock new ways of doing business. The goal is to respect organizations鈥� individual pace of movement to become an intelligent and sustainable enterprise by supporting them with clear and transparent road maps and by helping ensure that new innovations can be made available to them on a continuous basis.

A progressive combination of technology and innovation is key to the growth of any business today. With the publication of this Gartner Magic Quadrant for Cloud ERP for Service-Centric Enterprises, we believe it once again underlines the fact that we are doing the right thing by our customers in creating a leaner, more responsive customer-oriented business to drive and deliver innovative solutions in the cloud. Customers repeatedly tell us they recognize that SaaS ERP is their ultimate end-state.

I believe this report reinforces 麻豆原创鈥檚 leadership and ability to offer exactly what customers are looking for: to grow and innovate with agility and resiliency with a trusted name in ERP. The strength and transformative power of 麻豆原创 S/4HANA Cloud cannot be denied.

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Jan Gilg is president and chief product officer for 麻豆原创 S/4HANA at 麻豆原创.

*This graphic was published by Gartner, Inc. as part of a larger research document and should be evaluated in the context of the entire document. The Gartner document is available upon request from 麻豆原创.
Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner鈥檚 research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.