Jagdish Sahasrabudhe, Author at 麻豆原创 News Center Company & Customer Stories | 麻豆原创 Room Tue, 05 Mar 2024 22:40:08 +0000 en-US hourly 1 https://wordpress.org/?v=6.9.4 麻豆原创 Business Technology Platform Shapes a Platform-Centric Future in the Cloud /2022/10/sap-btp-shapes-platform-centric-paas-future/ Thu, 06 Oct 2022 11:15:44 +0000 /?p=199743 Underpinning most new technological innovations, the pace of cloud adoption is exceeding market expectations. Part of that growth is driven by an interest in platform as a service (PaaS), which helps 麻豆原创 customers transform business models, improve supply chain resiliency, modernize work environments, and address other pressing realities.

In the first half of this year, the major milestone of cloud revenue becoming its largest revenue stream. Cloud revenue was up 25% at constant currency and 33% at nominal levels. But more notable is the recent rise in current backlog, accelerating at 25% and exceeding 鈧10 billion.

Top-line cloud performance is clearly ahead of plan 鈥 and for a good reason. Businesses are seeking reliable solutions to address the current macroeconomic environment and currency tailwinds. Intensifying geopolitical conflicts, regulatory fragmentation, sustainability awareness, and inflationary challenges are compelling organizations to advance their timelines on digital business initiatives, such as modernizing work environments, improving system reliability, and supporting hybrid work models.

As mentioned, a big part of the cloud momentum story for 麻豆原创 is related to our PaaS technology,听 (麻豆原创 BTP). Revenue from the platform by an impressive 43% at constant currency, up 50% in nominal levels.

Why PaaS Adoption Is on the Rise

The growing interest in 麻豆原创 BTP reflects the 鈥渦nlearning鈥 organizations experience when transitioning to the cloud. 麻豆原创 Chief Marketing and Solutions Officer聽Julia White, the cloud forces people to 鈥渜uestion and unlearn [on-premise approaches] and start from a fresh perspective knowing what they now have and the tools available [to them].鈥

Unlike other PaaS and hyperscaler solutions, 麻豆原创 BTP is business-aware, apps-aware, and process-aware. As a result, our customers can gain that business context they need 鈥 which is difficult to attain any other way.

The platform pulls together traditionally fragmented master data 鈥 such as employee, vendor, and material information 鈥 into one centralized system and uses it to drive business processes with embedded analytics and artificial intelligence (AI). For example, organizations can handle processes, including compliance with local tax laws, employee regulations, data privacy laws, and environmental, social, and governance (ESG) requirements, with greater ease and speed.

In addition to data, analytics, and artificial intelligence, 麻豆原创 BTP provides a range of application development, automation, and integration services 鈥 all in a unified, on-demand environment. The platform also delivers a developer-ready framework of solutions, services, tools, content, and templates that are simple to integrate and can be customized to meet unique business needs.

For many 麻豆原创 customers and partners, this cohesive framework can improve their ability to leverage native 麻豆原创 connections and services, speed time to value, and accelerate the benefits of the cloud. They can achieve foundational changes critical to their long-term digital transformation journey, such as breaking through the gridlock of data silos and democratizing development, integration, automation, and advanced analytics capabilities. More importantly, the boundaries of existing technologies can be expanded to reimagine employee and customer experiences, line-of-business processes and business models, and the possibilities of data-driven intelligence.

That capacity to speed innovation and infrastructure integration makes 麻豆原创 BTP a compelling choice for 麻豆原创 customers. With the platform, they can overlay business context through native APIs and connectors and streamline the process of leveraging new technology services.

For example, 鈥淗eidelbergCement decided to move from its on-premise ERP to 麻豆原创 S/4HANA Cloud on Microsoft Azure, [and] will be using 麻豆原创 BTP as an integration and development platform to provide access to 麻豆原创 services,鈥 .

Such digitalization supports the distinctive ways companies must operate while becoming more efficient and productive across their business processes.

On a Trajectory of Transformation and Growth

麻豆原创鈥檚 first-half results show that PaaS 鈥 specifically 麻豆原创 BTP 鈥 resonates with organizations as they confront and compete in an increasingly challenging external environment.

麻豆原创 customers are capitalizing on the platform to help unlock substantial value from their digital investments. And as 麻豆原创 BTP continues to evolve with new capabilities, technologies, services, and best practices, that transformation trajectory will bring to life a platform-centric future 鈥 supporting sustained growth and profitability.

To learn more about how 麻豆原创 partners are helping businesses succeed with a unified technology platform, 听辞谤 explore related articles. Or if you鈥檙e interested in software partnership opportunities with 麻豆原创, check out .


Jagdish Sahasrabudhe is CTO of the Global Partner Organization at 麻豆原创.

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A Single Platform Amplifies the Value of a Diverse Workplace /2022/09/sap-btp-amplifies-value-of-diverse-workplace/ Thu, 01 Sep 2022 11:15:00 +0000 /?p=199099 麻豆原创 and Boston Consulting Group (BCG) are combining their expertise, services, and technologies to bridge the gap in corporate diversity programs. The result? A 鈥渄o-good鈥 move becomes a 鈥渕ust-have鈥 lever of sustainable competitive advantage.

Thousands of companies have pledged to build more diverse and inclusive workplaces in recent years. However, most have yet to drive the internal alignment and action needed to create measurable change that resonates across various perspectives and experiences.

According to , 75% of targeted employees do not feel the impact of diversity programs, despite approximately 70% of companies in many countries implementing them. And the reason is clear: their focus is too narrow or overly simplistic to genuinely address underlying employee needs and expectations.

Cultivating a Multidimensional Approach

One of the most widespread myths about workplace diversity is that it鈥檚 鈥渢he right thing to do,鈥 even if it limits a company鈥檚 ability to grow. This belief couldn鈥檛 be further from the truth. The relationship between diversity and business growth is not one of oppositional forces.

The more deeply a business values the knowledge and views of underrepresented groups, the stronger its bottom line. A BCG survey of employees in 1,700 companies 鈥 spanning Austria, Brazil, China, France, Germany, India, Switzerland, and the United States 鈥 revealed that more diverse management teams gain from innovation. In addition, three-quarters of those same employees underscored that 鈥渄iversity is gaining momentum at their organization鈥 as their organizations shape business decisions.

play a unique role in helping companies gain the full promise of workplace diversity while eliminating conscious and unconscious biases around age, race, ethnicity, gender, sexual orientation, and personal health in everyday decision-making. For instance, managers can provide equitable and actionable feedback during performance reviews with the help of our writing assistant in the 麻豆原创 SuccessFactors Performance & Goals solution. In addition, the calibration tool in the 麻豆原创 SuccessFactors Compensation solution helps identify the presence of unconscious bias in employee compensation decisions.

However, some 麻豆原创 customers are going further in their efforts to tackle employee diversity and extend value to all people by creating new functionalities for 麻豆原创 SuccessFactors solutions through (麻豆原创 BTP). By uniting BCG鈥檚 expertise, tools, and services and 麻豆原创鈥檚 technology, the platform offers the , , , and countless other applications, tools, and methodologies that 麻豆原创 partners need to reimagine each element of an agnostic work experience.

Through their innovation efforts with 麻豆原创 BTP and 麻豆原创 SuccessFactors solutions, 麻豆原创 partners help create an environment where unconscious and conscious discrimination is removed from HR processes, including recruitment, onboarding, performance evaluation, development, compensation and bonuses, and succession. Doing so frees 麻豆原创 customers to foster a culture of meritocracy that addresses the entire career and personal journey of each employee with nuanced, holistic solutions.

One prime example is how organizations improve talent acquisition and retention while giving employees agency over their careers. Integrating sentiment data into workforce management analytics helps managers understand underlying causes of departure and discontentment and the emotional and functional needs that matter most to their employees. This analytics capability makes it easier to recognize well-defined cohorts with similar physical and emotional needs by identifying clusters of demographic and attitudinal patterns. As a result, managers can more accurately predict their people鈥檚 challenges and expectations and create supportive communities with unique experiences.

Unlocking Business Value across the Evolving Employee Journey

As businesses seize the moment to fundamentally rewrite the rules of their workplace, the bold intents and aspirations of employee diversity are beginning to take center stage. Organizations that want to unlock what they believe are long-term, sustainable business advantages must also enable each employee to thrive with purpose and meaning.

With 麻豆原创 BTP, companies can bring this vision to life by thinking differently when developing new capabilities that enhance 麻豆原创 SuccessFactors solutions. They can recognize identity differences that matter to employees, understand broad groups with similar needs and values, and fulfill employees鈥 underlying needs systematically with the right digital and process experiences.

And as more refined, bias-free solutions are adopted, organizations can ensure employees benefit in ways that are meaningful to them within a high-value culture of unity, empowerment, and support.

To learn more about how 麻豆原创 partners are helping businesses succeed with a unified technology platform, explore more articles. If you鈥檙e interested in software partnership opportunities with 麻豆原创, check out . If you鈥檙e already a partner, check out these exciting initiatives: and .


Jagdish Sahasrabudhe is CTO of the Global Partner Organization at 麻豆原创.

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Accelerating Innovation and Time to Market with 麻豆原创 BTP /2022/04/idc-study-on-sap-btp-partners-accelerate-innovation/ Thu, 21 Apr 2022 11:15:34 +0000 /?p=195974 What challenges are 麻豆原创 customers facing as they attempt to meet today鈥檚 uncertain business climate? And why is the ability to accelerate innovation and time to market so critical for 麻豆原创 customers and partners?

There are correlations between these areas and 麻豆原创 partners are experiencing benefits through 麻豆原创 Business Technology Platform (麻豆原创 BTP), which brings together application development, data and analytics, integration, and artificial intelligence (AI) capabilities, optimized for 麻豆原创 applications.

As part of a January 2022 IDC study: *, IDC spoke with select 麻豆原创 partners that were engaged with 麻豆原创 BTP. The partners communicated seeing a steady rise in customer interest and adoption of 麻豆原创 BTP.

While 麻豆原创 BTP benefits customers with an accelerated time to value and increase in agility, 麻豆原创 partners also revealed that engaging with 麻豆原创 BTP resulted in longer term customer relationships, which in turn led to more satisfied clients.

Today鈥檚 uncertain business climate is making solution time to market and time to value increasingly important, as customers try to keep pace through more frequent changes to their operating models. Whether introducing new services or technologies, or implementing updates to existing business models, customers need to be able to move quickly from idea to execution. They need to stay agile in order to adapt and stay on top of market challenges. Their partner and partner technology must also support that agility. 麻豆原创 partners participating in the IDC study called this out as a key value of working with 麻豆原创 BTP, citing the platform鈥檚 strength in speeding their time to market.

One way 麻豆原创 BTP helps customers and partners increase agility is a notable decrease in implementation times. By replacing custom processes with prepackaged content, solution implementations that used to take months have been reduced to days. By reducing development and deployment times, as well as costs, customers are seeing their business needs addressed much sooner, leading to higher satisfaction and partner retention.

Not only are 麻豆原创 partners able to reduce development and deployment times using 麻豆原创 BTP pre-packaged content, but they are also able to build out their own repeatable and documented offerings, further accelerating the implementation and integration process for customers or even enhancing existing capabilities of 麻豆原创 BTP.

麻豆原创 partner , a global systems integrator focused on enterprise asset management, human capital management, and consumer industries solutions, has multiple service packages or accelerators to meet specific customer needs relative to 麻豆原创 BTP, and five software applications built using 麻豆原创 BTP that are available on .

鈥淥ur products are using 麻豆原创 BTP components as the foundation and then building business content and/or wrapping the 麻豆原创 BTP components into SaaS solutions,鈥 said Rizing CTO Martin Stenzig, adding that the company is closely aligned with 麻豆原创鈥檚 product road map and using 麻豆原创 Store as another channel for serving its solutions up to clients or to 麻豆原创 sales.

As part of the IDC study, partners cited that working with 麻豆原创 BTP led to higher customer satisfaction, software and service renewals, and future projects. The 鈥渟tickiness鈥 of the platform helps partners to develop a lifelong relationship with customers, moving away from a 鈥渙ne-and-done鈥 sales and implementation model to one of continuous improvement for clients, in line with their business鈥檚 long-term goals.

These more holistic customer engagements help extend 麻豆原创 BTP related partner contracts into new areas, enabling an 麻豆原创 partner鈥檚 focus to shift from finding new customers to retaining current customers for life, driving increased customer loyalty and profit. And the longer term monetary benefits can be substantial, as outlined by Harvard Business Review: 鈥淥rganizations at the top of their industries in Net Promoter Scores or satisfaction rankings for three or more years tend to grow revenue roughly 2.5 times as fast as their industry peers.鈥**

To learn more about how 麻豆原创 partners are realizing and fostering customer lifetime value through 麻豆原创 BTP, check out the IDC Success Guide, . Or explore the results in other formats:

  • IDC infographic: ““
  • IDC blog: “,” by Paul Edwards, director of Software Channels & Ecosystems at IDC
  • Let鈥檚 Talk podcast episode 48: ““

Jagdish Sahasrabudhe is CTO of the Global Partner Organization at 麻豆原创.

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Transforming Data to Value with a Content-Driven Framework /2022/02/transform-data-to-value-content-driven-framework/ Tue, 08 Feb 2022 11:15:33 +0000 /?p=194456 As businesses move closer to becoming data-driven, 麻豆原创 partners are helping them capture, harvest, and amplify the power of data. The content built using 麻豆原创 Business Technology Platform enables them to extend their applications, business processes, and workflows with automation, artificial intelligence (AI), analytics, and more.

As data volumes increase, the creation and ingestion of that data also need to accelerate, expanding the variety of information services, automation, and analytics tools available. This has triggered a promising trend in how organizations use and share data. A survey, commissioned on behalf of 麻豆原创, reported that two-thirds of decision-makers prioritized the integration of data and analytics platforms (65%), establishment and improvement of the use of automation technologies (67%), and engagement with external providers for data and analytics or insights services (64%).

It鈥檚 welcome news that companies are starting to generate much-needed value from their business processes 鈥 supporting their recovery and growth in the face of a global crisis. But most of them are still somewhere in the middle of this transformation. In fact, Forrester Consulting reported that 48% use a point-solution approach, compared to 18% that have established a pre-integrated platform.

麻豆原创 partners are helping our customers worldwide overcome this obstacle with (麻豆原创 BTP). Whether a customer is just starting to develop a data valuation framework or seeking guidance to further its digital transformation, 麻豆原创 partners can accelerate the journey through innovative content and services based on years of domain, project, and consulting expertise.

Driving Transformation with Real-Life Intelligence

Just like how data gains value when shared and put to good use, so do the real-world insights and services available from our partner ecosystem. And when using a unified platform of applications and services like 麻豆原创 BTP, it鈥檚 clear the ecosystem of partner best practices, templates, methodologies, road maps, and adoption patterns are critical in helping our customers transform more effectively.

Leveraging this partner content directly allows our customers to resolve challenges faster, uncover new opportunities proactively, mitigate risk early, and construct the system architectures to meet current and future challenges. Organizations can incorporate 麻豆原创 and third-party data sources with the platform鈥檚 applications and services to address critical transformation requirements, including data management, robotic process automation (RPA), APIs, chatbots, cloud migration, process intelligence, governance, and collaboration. To help customers realize these benefits more rapidly, 麻豆原创 partners can speed innovation and adoption of their content by customizing and contextualizing it through engagement models such as hackathons, coaching, and go-to-market guidance.

Accessing the Right Insights Anytime, Anywhere

In today鈥檚 high-tech world, it is easy to get caught up in the complexities of data extraction, transformation and enrichment, and the expertise needed to model data, machine learning algorithms, and analytics. 麻豆原创 BTP offers capabilities that can package integration flows, pipelines, graphs, data models, and industry templates alike in the form of business content 鈥 tremendously simplifying these complexities regardless of the myriad of cloud, on-premise, or hybrid landscapes.

For example, marketing organizations are known for receiving large volumes of data generated by various sources at an ever-accelerating pace. Like many lines of business, as they try to aggregate and consume this data, they face the risk of using distorted insights that can negatively influence decision-making and impact their ability to uncover new opportunities.

Our partners help customers overcome this common challenge by harmonizing and integrating all data with ready-made connectors, delivering clean, consistent, and available information through a single location. Once stored in as part of 麻豆原创 BTP, the data can then be analyzed and visualized quickly, accurately, and meaningfully in .

This content-driven approach to automatically extracts, transforms, and loads data from company and commerce Web sites, social media, ad platforms, affiliated networks, Web and TV audience tracking systems, offline files, and other sources. Its underlying technology scales enterprise-wide to fulfill future data processing and analytics needs and automates data operations in ways that save time and resources while focusing on delivering strategic outcomes. Best of all, marketers have the visibility they need to weigh their campaign investments by measuring their contribution to overall business success.

Infusing Trust with External Data to Safeguard Operations

The finance function is another area that can benefit from augmenting data management capabilities with 麻豆原创 BTP content and services. In one use case, 麻豆原创 partner content and services help the line of business meet regulatory obligations with trusted external information 鈥 protecting the customer鈥檚 operations from the inadvertent laundering of proceeds from financial crimes or association with corrupt business practices.

For example, when used within 麻豆原创 Data Warehouse, the World-Check Risk Intelligence database connects and analytics with the most stringent research guidelines. The database is supported by hundreds of specialist researchers and analysts across the globe who collate information from reliable and reputable sources, such as watch lists, government records, and media searches.

Building a Data-Informed Business Culture

One of the most significant advantages of data management and analytics-related content and services is time savings. As the right people get the information they need faster, it takes less time to make the right decisions to capitalize on emerging opportunities and mitigate potentially damaging risks.

Our partners can deliver on that promise with business content from , which is available as part of 麻豆原创 BTP. They have created packages to jump-start the implementation and use of the advanced analytics solution, leveraging their real-world experience with customers.

Their experience and the resulting solution implementations leverage front-office content such as visualizations, key performance indicators, analytics, and digital boardrooms, as well as hidden back-office process modelling and logic. These combined sets of tools are often embedded within line-of-business workflows, mapping directly to 麻豆原创 solutions. And it鈥檚 the combination that delivers the time savings and business value customers need 鈥 aligning to meet the requirements of specific departments, industries, and, in some cases, both.

Sharing and Thriving with a Collaborative Ecosystem

When considering the factors that account for business growth, the power of shared experiences, industry expertise, innovation, and lessons learned are some of the most important drivers. And that is why our partners鈥 collective content for 麻豆原创 BTP is so impactful in our customers鈥 transformation journey to becoming data-driven and intelligent enterprises.

The pool of 麻豆原创 BTP partner content, services, and intellect can offer a significant competitive advantage to customers that want to extend and amplify their applications, business processes, and workflows with the power of data and automation. It can create new possibilities to operate more effectively and efficiently through analytics, workflow triggers, artificial intelligence, and the development of new, data-driven intelligent applications. It can give organizations the peace of mind of knowing that even the most ambitious initiatives are achievable and the biggest hurdles are attainable.

To learn more about how 麻豆原创 partners are helping businesses succeed with a unified technology platform, explore my other articles. If you are an 麻豆原创 customer, you may want to check out or for use cases that fit your business goals. If you鈥檙e interested in software partnership opportunities with 麻豆原创, check out . And if you鈥檙e already a partner, check out these exciting initiatives: and .


Jagdish Sahasrabudhe is CTO of Global Partner Organization at 麻豆原创.

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Digital Process Automation: Kicking Off a New Generation of Operating Models /2022/01/digital-process-automation-kicking-off-a-new-generation-of-operating-models/ Wed, 05 Jan 2022 13:15:51 +0000 /?p=193592 More and more, we鈥檙e living in a culture of digital innovation and experimentation 鈥 and digital process automation represents the latest domain of experimentation. For 麻豆原创 partners, this is an opportunity to address every conceivable area of need 鈥 from job roles to customer experiences and business processes 鈥 with 麻豆原创 Business Technology Platform.

The concept of process automation may not be new, but it鈥檚 now fueling a wide assortment of business scenarios that go beyond simple processes, tasks, and workflows. Companies are now digitalizing their operations 鈥 reaching into their vendor networks, business partners, and customers 鈥 to address organizational needs more holistically and strategically.

At 麻豆原创, many of our partners are using 聽(麻豆原创 BTP) to help customers take advantage of this trend to build applications that drive revenue growth. By embedding modern automation capabilities in line-of-business systems, they can improve information usability and process efficiency with automation capabilities such as verification workflows, approval processes, content integration, or the retirement of outdated materials and inventory.

These examples are only a small glimpse into the automation use cases that 麻豆原创 BTP can support. Through its operational layer, the platform provides a portfolio of low-code development tools and prebuilt content that can enable our partners and their customers to drive critical improvements with automation.

Setting the Foundation for Performance Improvement

When first considering automation, most organizations often think about their processes. Why? To increase their operational efficiency, make better decisions, improve performance and customer satisfaction, and, better yet, allow employees to focus on more strategic work.

麻豆原创 BTP supports this entry into the automation world by providing , empowering users with a low-code and no-code platform, workflow capabilities, robotic process automation (RPA), and machine learning. Our customers can transform their business safely and predictably with proven methodologies for project and process governance and a simulation engine that evaluates the impact of change.

With these capabilities, organizations can adopt a range of use cases. For example, has automated job requisitioning, streamlined processes for requesting and approving time off, and accelerated role authorization, registration, and authentication. In return, the energy market powerhouse realized 50% time savings on plant inspections and 10 times faster data entry for job requisitions.

Meanwhile, companies such as have offloaded rule-based tasks, including the checking, classification, and processing of thousands of documents. This approach freed up employees to focus on nonroutine activities that help maximize business value and improve customer experiences.

Cultivating a Portal That Unifies Work Experiences

When using legacy workflows or out-of-date portals, maintaining a cohesive operation of multiple departments, suppliers, partners, and service providers can be difficult. But 麻豆原创 BTP can help companies overcome that challenge by providing quick and intuitive mobile access to essential functions, documentation, and resources 鈥 everything a business needs to support organizational processes and strengthen information management company-wide.

The platform delivers an expanding set of services that enable customers and partners to maximize the value of existing 麻豆原创 applications 鈥 combining access to external data and systems through integration. Our partners can then leverage their expertise and knowledge to extend those digital assets to develop capabilities that, for example, introduce automation into complex processes and workflows and connect internal and external stakeholders.

By pulling all these innovations together into a user-friendly portal, the entire business can collaborate and access information anytime and anywhere and use that intelligence to take decisive action on risks and opportunities. Administrative processes and workflows are further simplified with a streamlined user interface, while systems and data are kept secure with authentication.

By adopting this use case for 麻豆原创 BTP, food exporter teamed up with 麻豆原创 partner Bourne Digital Pty. Ltd. to extend existing systems and enhance its growers鈥 portal.

Inspiring Lasting Connections Between People and Business

On a journey to modernization, most companies choose to overhaul their aging legacy systems, cumbersome processes, and paper-based reporting to improve operational efficiency so they can adapt quickly to changing market conditions.

One approach that many customers follow is migrating to聽聽and implementing the聽聽service and the聽聽solution, all of which are part of 麻豆原创 BTP. With the help of a partner, customers can embed analytics capabilities into existing business applications and establish enterprise-wide governance to help optimize the management of general ledgers, revenue, and expenses. Then, they can quickly transform their enterprise resource planning (ERP) data to automate tasks such as financial and management reporting.

The benefits of system automation can quickly add up as individual process efficiencies are combined, resulting in reduced administration and reporting times, consolidation of financial results, and elimination of manual processes. Business planners can also leverage strategic dashboards generated by 麻豆原创 Analytics Cloud to gain near-real-time insights into critical performance indicators. Additionally, with the inclusion of 麻豆原创 S/4HANA Cloud, they can analyze scenarios, create forecasts, and predict future growth.

Emulating the above path, and its software partner Bluetree Pty. Ltd. automated financial and management reporting, streamlined data-driven decision-making, and delivered a superior user experience.

Improving the Customer Experience from Lead to Order

Automating lead-to-order processes is particularly interesting to companies that characterized their customer experiences with fast response times, little to no fulfillment errors, and inventory accuracy. Yet, even more compelling is the opportunity to enhance order visibility, efficiency, and integration from early marketing touchpoints to deal closure and beyond 鈥 accelerating customer loyalty and fueling profitable business growth.

麻豆原创 customers can adopt this use-case scenario with a聽聽鈥 developed and maintained by one of our partners, IBM. The package spans multiple solutions such as 麻豆原创 S/4HANA Cloud and the , which spans sales automation and configure, price, and quote (CPQ) solutions.

Similar chatbot-enabled scenarios enable organizations to benefit from the automatic and rapid dissemination of relevant sales intelligence, price optimizations, and a real-time outlook into sales and pipeline performance. Furthermore, they can create lead and CPQ processes integrated with customer self-services, providing a collaborative customer experience beginning with the first interaction.

Taking Business Intelligence to the Next Level

The more companies digitally transform, the more agile, efficient, and innovative they expect to be. And of course, they see digital process automation as a critical milestone in their journey to becoming an intelligent enterprise.

But this form of digitalization is much more than automating basic processes and workflows. It also expands existing systems and data and adapts them to meet new regulatory requirements, innovative business functions, emerging customer expectations, and more.

By using 麻豆原创 BTP as their unified and open platform for innovation, partners can help customers increase their business agility while adapting and responding to changing requirements and conditions. Furthermore, the addition of intelligent automation can boost customer satisfaction as new efficiencies are gained through the redirection of resources toward higher-value activities and the reinvention of workflows that enable a continuous stream of process improvements.

Most importantly, our partners and customers are supported by the business, industry, and technical knowledge of a global ecosystem.聽Together, with 麻豆原创 BTP and our enablement services, they can optimize the use of our back-end technology and understand our application life cycle and road map 鈥 all with a focus on shaping their unique vision of an intelligent enterprise.

To learn more about how 麻豆原创 partners are helping businesses succeed with a unified technology platform,听explore my other articles. If you鈥檙e interested in software partnership opportunities with 麻豆原创, check out聽. If you鈥檙e already a partner, check out these exciting initiatives: 听补苍诲听.


Jagdish Sahasrabudhe is CTO of Global Partner Organization at 麻豆原创.

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Extending the Boundaries of Today’s Technologies: Part 2 /2021/11/extending-the-boundaries-of-todays-technologies-part-2/ Mon, 01 Nov 2021 11:15:51 +0000 /?p=191492 Transforming business processes 鈥 such as spend management and the customer experience 鈥 is not a sprint nor a marathon. It’s a relay of constant change, innovation, and reimagination that goes beyond accepted standards to build business processes for the future that are more streamlined, intelligent, and human-centered.

Organizations within the same business rarely 鈥 if ever 鈥 evolve at the same rate. Internal-looking areas, such as accounting and finance, tend to be more linear, gradual, and focused on delivering incremental improvements. Meanwhile, functions that rely more heavily on external processes, such as those related to vendors and customers, often adopt innovation more rapidly, in response to external factors, such as how people behave, industries evolve, and competitors operate.

The latter is undoubtedly the case for functions related to spend management and the customer experience. For most companies, the increasing complexity and dynamics of these business areas require the assistance of partners that embrace open innovation and have a forward-looking view. The expectation is clear: creative ideation, experimentation, and technology expertise must be combined to bring to life unique and impactful solutions that anticipate tomorrow’s business process requirements.

At 麻豆原创, our global partner ecosystem is helping companies accelerate innovation to create business models, processes, and experiences that bring greater value to customers, employees, and the entire business. Our partners consistently leverage their specialized knowledge and technology to deliver capabilities beyond the established norms that enable customers with an experience-first solution approach. And聽, which provides a portfolio of data and analytics and application development and 聽services, is a vital part of those cutting-edge innovations.

How transformational are these innovations? Let me share some of the latest projects extending the boundaries of today’s spend management and customer experience technologies.

Strengthening Total Spend Management Enterprise-Wide

Business networks, such as聽, are helping businesses discover and engage with millions of buyers and suppliers across the source-to-pay process. However, as the speed, uncertainty, and complexity of change within global supply chains increases, buyers in all roles want an intelligent procurement process with an experience-first approach that delivers visibility into spend management in the context of the entire business.

Our partners can address this challenge by using , which is part of 麻豆原创 BTP, to help extend Ariba Network and personalize the buying experience. For example, they can design new processes and reroute, augment, or automate existing ones to adapt to customer needs. Intelligent workflows can also be leveraged within Ariba Network to help simplify and accelerate enterprise procurement functions, including sourcing, contracts, catalogs, requisitions, purchasing, invoice processing, and payments.

Partners can further optimize our customers’ procurement processes by including the聽 solution, available through 麻豆原创 BTP. The solution helps users efficiently manage procurement costs and financial information by converting real-time, critical data from external sources, third-party systems, and spend management solutions from 麻豆原创 into insights. Additional analytics tools are also found in 麻豆原创 BTP, enabling users to explore data confidently, analyze predictions, and plan for the entire enterprise. These tools include digital boardrooms, dashboards, visualizations, conversational analytics, and artificial intelligence (AI)-embedded business applications.

Maximizing Margins with Sales Intelligence

Businesses have little wiggle room to widen their profit margins when facing supply chain constraints and inflationary operational and material costs. But perhaps a more critical concern is the ability to capture capital from revenue streams and invest it back into the maintenance of existing equipment and future expansion opportunities.

Many 麻豆原创 partners help our customers overcome this hurdle by identifying activities that generate business with a high contribution margin 鈥 integrating that information into their pipeline to optimize sales efforts. For example, with 麻豆原创 BTP, they can create a sales intelligence dashboard that brings together data from the聽聽solution 补苍诲听聽based on聽听补苍诲听.

Since the dashboard provides sales intelligence in real time, deal updates within 麻豆原创 S/4HANA and 麻豆原创 Sales Cloud can be used to directly impact which sales activities and customer accounts a business chooses to pursue. Sales managers can explore how individual deals impact profit margins, enabling them to transition away from low-margin sales outcomes and add more resources to high-impact opportunities.

Keeping Up with Fast-Moving Consumer Demands

Whether in a physical store or on an e-commerce site, consumers get frustrated when they cannot find the products they want, when and where they want them. And this level of dissatisfaction is prompting shoppers to look elsewhere as new competitors provide more convenient access.

Our partners enable retailers to overcome this friction in the consumer experience by combining 麻豆原创 BTP 补苍诲听. A smooth integration between the platform and solutions helps retail businesses engage customers, partners, and employees across all digital touchpoints. More importantly, this goal can be accomplished without disrupting core business operations.

In this scenario, 麻豆原创 BTP offers broad coverage of sales, marketing, and communication channels on a data-driven, integrated, and extensible foundation. By embedding a single user interface into channel applications, our customers can eliminate switching between interaction points, such as computer telephony, mobile messaging, and social feeds. Plus, they can connect each touchpoint to third-party applications through normalized authentication, built-in security capabilities, and harmonized RESTful APIs with interactive documentation.

In addition, our partners help lower the cost of implementing and maintaining our customers’ omnichannel landscape, even as the complexity and variety of required API formats and authentications grow. They can connect the landscape to top third-party software-as-a-service applications significantly faster and provide a smooth customer experience across various channels, with minimal total cost of ownership and overhead.

Anticipating Tomorrow’s Challenges Today

Traditionally, businesses have turned to technology to solve current challenges. But many organizations today are starting to prioritize innovation to get ahead of the obstacles they see coming and unlock future growth. 麻豆原创 partners are bringing this forward-looking mindset to their customers, working together to build more streamlined, intelligent, and human-centered solutions with 麻豆原创 BTP.

With 麻豆原创 BTP as the unified and open platform for innovation, our partners can access a range of intelligent enterprise applications with database and data management, analytics, integration, and extension capabilities. Harnessing this entire portfolio allows companies to maintain business continuity while developing, implementing, and adopting innovations that bring leading-edge opportunities for cost reduction, increased productivity, increased safety, and optimized cash flow.

But more importantly, our partners and customers can make the future less uncertain with innovations built to anticipate tomorrow’s challenges with a platform they can trust.

To learn more about how 麻豆原创 partners are helping businesses succeed with a unified technology platform, explore my other articles. If you’re interested in software partnership opportunities with 麻豆原创, check out . If you’re already a partner, check out these exciting initiatives: 补苍诲听.


Jagdish Sahasrabudhe is CTO of the Global Partner Organization at 麻豆原创.

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Extending the Boundaries of Today’s Technologies /2021/09/extending-boundaries-today-technologies-hr-and-finance/ Mon, 20 Sep 2021 12:15:38 +0000 /?p=188352 Companies that are building modern, data-driven applications to deliver the future of human experience management (HXM) and finance are well positioned to outpace the competition, even in the face of today鈥檚 unprecedented challenges.

Leveling up business efficiency and performance are two critical strategies for staying competitive in today’s increased market volatility and disruption. For most businesses, this means delivering modern, data-driven processes that go beyond merely adding custom functions or tweaking screens within existing business applications. In fact, for many organizations, delivering on this goal requires radically innovating solutions 鈥 adding new capabilities and workflows that address evolving needs and bring a new vision.

Meanwhile, 麻豆原创 partners can benefit from this growing desire for future-proofing businesses, with intelligent and workflow-aware applications opening new revenue streams driven by cloud adoption. By counteracting declining income from on-premise implementation and operations, savvy partners can recover and grow profits with larger engagements and the conversion of the latest applications into packaged solutions, driving repeatable business across multiple customers.

At 麻豆原创, we see a growing number of companies realizing this potential, bringing to life incredibly inventive business cases. With a portfolio of application development services, such as聽听补苍诲听, which power聽 (麻豆原创 BTP), customers and partners can access the tools to support new levels of innovation. They can leverage the platform and its services to integrate 麻豆原创 and third-party processes, manage data, and deliver modern, intelligent, data-driven capabilities that enable them to digitally transform.

Let me share some of my personal favorites across various lines of business 鈥 such as HR, finance, commerce, and operations 鈥 where people are experiencing more streamlined, intelligent, and human-centered work.

Customizing Cloud-Based HR Integration for Tax Credit

A great example of how our customers and partners extend HR capabilities in the cloud relates to the聽听补苍诲听聽solutions, which are part of聽. The suite provides powerful cloud-based solutions for core HR and payroll, talent management, employee experience management, and people analytics.

By directly integrating 麻豆原创 SuccessFactors solutions with APIs and intelligent services, HR organizations can assess, validate, and process new hires while determining whether their business qualifies for a Work Opportunity Tax Credit (WOTC). WOTCs allow U.S. companies to receive federal tax credits every year they hire employees who systematically experience significant barriers against employment.

Although the recruiting and core HR solutions do not include the means to track and validate individual new hires, they contain the framework to build those capabilities. 麻豆原创 partners can leverage integration workflows available in 麻豆原创 BTP and use them to connect the two 麻豆原创 SuccessFactors solutions to the digital job application. Our customers can then schedule assessments with frequent intervals, read applicants’ qualifications, and prompt candidates to complete a WOTC assessment, and the results from that evaluation are updated in the related 麻豆原创 SuccessFactors solution.

This scenario exemplifies how partners can leverage 麻豆原创 BTP to introduce capabilities 鈥 which may not be a standard function in the existing software 鈥 into current business processes. Many of our customers and partners have taken advantage of this opportunity to streamline related workflows, connect relevant business entities, and deliver an experience-first approach to HR.

Closing the Gap in Dispute and Grievance Resolution

An under-served area in most HR technologies is the employee dispute and grievance resolution process. For example, one of our partners helped a customer develop an application that settles and handles grievance cases with greater transparency.

By tightly coupling聽聽and 麻豆原创 BTP, the partner solution emulates the core solution experience. When launched from an 麻豆原创 SuccessFactors solution, the look and feel of the partner application is consistent for the user. The interface is developed with聽聽and the聽聽design system, while the integration is enabled by the 麻豆原创 Platform Identity Provider service for 麻豆原创 BTP and the Identity Authentication service.

Through this co-innovation effort, our customers can address various grievance types that represent unique workflows, approval processes, and business scenarios 鈥 operated smoothly with the聽聽service. As a result, our customers can improve auditability and accelerate the entire resolution process. They can trace a grievance throughout its lifecycle from the complaint to resolution, standardize information gathering, and conduct an organizational-level review of complaints and their progress in real time.

Optimizing the Use of Talent, Anytime and Anywhere

By extending the core HR capabilities of 麻豆原创 SuccessFactors Employee Central, our partners also develop applications that help improve resource management and utilization. In return, our customers can assign the right talent to the right projects with a real-time schedule, built by reading a project-related business system, such as 麻豆原创 S/4HANA.

In this case, 麻豆原创 BTP smoothly integrates employee leave data, skill set information, and details on organizational needs. Plus, different approval processes are made available through 麻豆原创 Workflow Management.

Extending core HR capabilities in this manner allows details, including assignment duration and employee proficiency, to be considered when assigning employees to projects and roles 鈥 helping to ensure every person can contribute to their fullest potential. Similar implementations of this use case can also help customers develop workflow applications related to security clearance, visa applications, and work permit processes, to name a few.

Maximizing the Product Life Cycle with a New Business Model

Speaking of improved resource contribution and utilization, the fashion industry is discovering a better way to recapture US$460 billion in value lost to discarded clothing each year. In this use case, retailers embrace an online rental business model that adds new revenue streams, making the business more competitive, and reduces their carbon footprint, resulting in improved consumer trust and loyalty.

Under a similar product lifecycle use case, one of our customers integrated its back-office system with an e-commerce portal by using intelligent technologies such as robotic process automation (RPA). Using聽聽and 麻豆原创 BTP, the retailer integrated and automated its rental order fulfillment and return processes.

Detecting Anomalies in Business Operations to Prevent Fraud

Historically, procure-to-pay processes are fraught with excess payments, operational risks, rising costs, incomplete audit verification, arduous recovery efforts, and noncompliant purchasing behaviors. But 麻豆原创 BTP enables our partners and customers to overcome these challenges with tip-based alerting, rules-based detection, and pattern-based prediction.

Organizations focused on tackling these issues integrate their offerings with the聽聽solution, 麻豆原创 Fiori user experience, runtime application self-protection for 麻豆原创 BTP, and 麻豆原创 BTP, Cloud Foundry environment. They can then decipher data-driven patterns to identify new anomalies and fraud types and customize red-flag thresholds based on criticality and risk tolerance. Furthermore, finance decision-makers can learn from user feedback by using the intelligent data capture and processing solution to continuously improve fraud detection practices.

Outcomes from this procure-to-pay approach include 70% savings in compliance effort, 95% straight-through processing, 100% audit coverage, and more on-time payments.

Using Powerful Technology Today, Evolving for Tomorrow

Most applications come with their own stack of tools, methodologies, and workbenches that enable companies to make fundamental changes to the user experience. But with 麻豆原创 BTP, 麻豆原创 partners and our customers can come together to build more intelligent, workflow-aware solutions that solve more complex customer process challenges.

By building intelligent solutions with the unified, business-centric, and open platform, our partners can access the technology foundation, tools, and development practices necessary to extend the boundaries of digitalization and cloud architecture. As a result, they can increase their average engagement sizes, convert their IP into repeatable, packaged software offerings, and generate new revenue streams under new business models. And more importantly, these technology and business experts can help customers of all industries and sizes become more agile, future-proof their processes, and realize their full potential as intelligent enterprises.

To learn more about how 麻豆原创 partners are helping businesses succeed with a unified technology platform, explore Jagdish’s other articles. Those interested in software partnership opportunities with 麻豆原创 can check out , and existing partners can learn more about the initiatives聽,听, and .

Jagdish Sahasrabudhe is CTO of the Global Partner Organization at 麻豆原创.

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Cloud-Based Analytics: Enabling Data-Driven Decisions for Everyone /2021/07/data-driven-decisions-cloud-based-analytics/ Tue, 20 Jul 2021 11:15:55 +0000 /?p=186846 Analytics have been long-regarded as critical tools for uncovering growth opportunities, reducing bias in decision-making, anticipating complex market dynamics, and identifying early-stage risks. However, a significant percentage of the workforce continues to be underserved 鈥 until now.

Analytics solutions have advanced considerably over the past few years. Various options support strategic decision-making, including data visualizations, executive dashboards, predictive tools, and artificial intelligence (AI). However, most analytics still require the assistance of IT and data professionals. As a result, use of these valuable tools is often limited to executives, key decision makers, and select operational personnel.

According to a sponsored by 麻豆原创, approximately 60% of highly desirable analytics tasks require support from IT or data professionals. This situation puts employee engagement and the delivery of targeted outcomes at risk, especially since a growing number of users demand reliable visibility into all processes and factors that influence their daily workflow.

Why is this such a concern today? Organizations have too much at stake not to be truly data-driven and intelligent. Given the challenges caused by rapid market shifts, economic fluctuations, social factors, technology advancements, and climate change, they must transition to analytics solutions designed and available for everyone, not just for executives making strategic decisions.

The Beginning of the 鈥淎nalytics for Everyone鈥 Era

It鈥檚 not unusual for an employee to pull up a list of overdue accounts, an accounts receivable statement, and a sales performance view. But those capabilities are not analytics by today鈥檚 standards. Instead, they are aging glimpses into a past that will eventually become irrelevant.

Today, the realm of decision-making needs to extend beyond solely reporting static operational data 鈥 evolving to include real-time, intelligent analysis of next steps and future possibilities. In fact, surveyed organizations shared with Forrester that the top benefits of augmented analytics include detecting anomalies, automating data quality, using natural language to answer questions and explain results, and identifying, predicting, and forecasting trends.

With cloud-based, predictive analytics — such as the solution, part of — many companies are empowering people of all ranks and skill sets to make decisions that lead to consequential outcomes for their business and community.

, for instance, has improved its brand equity with retail buyers and consumers through greater transparency and facilitated a market premium for fair-trade products. The company analyzes fish buying trends and data to identify historical performance and improve current-day catches in fishing villages together with nongovernmental organizations. This predictive approach is improving the livelihoods of local fishing communities.

User Potential Soars with Embedded Analytics

One of the most compelling capabilities of 麻豆原创 Analytics Cloud is the ability to embed analytics tools directly into existing applications and drive improved business processes based on enterprise data. This design lets employees keep on top of every situation and make the right choices quickly as part of their daily workflow and interactions. And ultimately, the entire workforce moves together as one entity 鈥 knowing what the company needs and which underlying risks should be addressed, as well as when, where, and how outcomes can be realized.

This advanced approach to analytics can turn everyday decision-making into a potent force for business success, while reducing the risks that organizations face in these challenging times. Nowhere is this level of transformation more evident than in companies with business models, product portfolios, operations, and supply chains designed to satisfy customer and investor preferences for environmentally and socially responsible operations.

Allbirds Inc. is a prime example of a sustainability-first business model. Holding themselves accountable to 鈥渃reate better things in a better way,鈥 the shoemaker labels every product with its carbon footprint to inform consumers on the environmental impact of the supply chain. More impressive, this level of visibility is still happening as Allbirds experiences rapid growth, allowing it to track its inventory in real time and seek new opportunities to minimize waste.

Allbirds鈥 success as a sustainable operation points to the power of analytics embedded in 麻豆原创 S/4HANA. Recognizing that employees and business leaders do not have the time to search for relevant data or manipulate it to get what they need, users can access 麻豆原创 Analytics Cloud by logging in their core applications. In return, decision makers across the company can acquire relevant insights within traditional workflows and within the same interface, take action, and move on to the next task.

Quick Starting Point for Critical Analytics Scenarios

Another aspect of 麻豆原创 Analytics Cloud that most organizations enjoy is access to pre-configured, best-practice, industry, and functional . Free access to a of end-to-end scenarios for specific industries and lines of business lets 麻豆原创 customers quickly develop their analytics systems and tailor applications with packages and templatized content from 麻豆原创 and our partners.

Pre-configured, best-practice offerings, content, and technical objects available through 麻豆原创 Analytics Cloud help organizations jump-start their implementation and adoption of individual analytics scenarios. The open-innovation technology behind the cloud-based analytics solution and ready-to-use analytical applications and content from 麻豆原创 partners can be leveraged immediately and tailored as needed.

Multiple Tools for Intelligent Enterprise Planning in One Solution

麻豆原创 Analytics Cloud gives every employee real-time visibility into their business with data-driven insights. From operational reporting and predictive analytics to integrated planning and what-if analysis, the workforce can benefit from this high-performance, in-memory analytics solution under a single, engaging user experience.

The cloud-based analytics solution extends a live connection to on-premise applications, replacing the need for uploading data manually to the cloud. These hybrid analytics, combined with an ecosystem of existing local solutions and new cloud applications, enables employees to discover insights and pass them along to other decision makers in context and with minimal investment and risk.

Meanwhile, comprehensive data management and analytics capabilities help ensure and analysis are underpinned by a consistent model of trusted information. Machine learning capabilities, for example, can be embedded in existing applications to enrich and accelerate decision-making within daily enterprise resource planning (ERP) functions. Additionally, advances decision-making to consider potential benefits and side effects before action is taken and more people are involved in the process.

At 麻豆原创, our partners are playing a key role in solving customer challenges by delivering unique line-of-business and industry solutions. They are constantly developing and innovating using 麻豆原创 Business Technology Platform and the 麻豆原创 Analytics Cloud solution.

For example, one such partner, Bourne Digital, helped Taronga Conservation Society Australia design and implement a new cloud solution using 麻豆原创 S/4HANA Cloud and 麻豆原创 Analytics Cloud. The application gave Taronga a unified digital experience for employees and streamlined business processes across its conservation research, animal welfare, and environmental education services.聽 With greater transparency, flexibility, and scalability, the organization can now take full advantage of its data to improve operations and expand its impact.

Designing a Cloud Environment with the Customer in Mind

At 麻豆原创, we take great pride in enabling this new era of 鈥渁nalytics for everyone鈥 and helping people of all roles and skill sets drive impactful outcomes for their business, their community, and the entire world. This mindset is what led to the development and continuous evolution of 麻豆原创 Analytics Cloud.

From the boardroom and office desk to a customer meeting, users can trust their business logic and formerly hidden insights can become well-advised actions that enhance corporate outcomes. More importantly, every person can be a part of the data-to-value chain 鈥 evaluating enterprise data, asking the right questions, getting real-time answers, and moving forward to help the business succeed and even improve humankind.

Find out how your organization can track carbon targets and with .

To learn more about how 麻豆原创 partners are helping businesses succeed with a unified technology platform, read the previous articles in this series: part one, part two, and part three. If you鈥檙e interested in software partnership opportunities with 麻豆原创, check out . If you鈥檙e already a partner, check out these exciting initiatives: , , and 麻豆原创 Co-Innovation Lab.


Jagdish Sahasrabudhe is CTO of the Global Partner Organization at 麻豆原创.

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Data Warehousing: A Critical Path to Customer Success in the Cloud /2021/06/data-warehousing-cloud-customer-success/ Mon, 21 Jun 2021 12:15:37 +0000 /?p=186015 Increased attention to organizational agility, rapid decision-making, workplace flexibility, and the credibility of enterprise data are catalysts driving businesses to further accelerate their adoption of cloud-based enterprise application systems. But as they encounter massive logjams of fragmented data, the importance of data warehousing is re-emerging.

Moving to the cloud can be a cathartic experience for companies. Physical control of on-premise data centers, networks, and machines give way to a landscape of virtual systems and processes running in an environment that no one can touch or see. And while running operations in the cloud reduces costs and drives reliable business continuity, it can also bring unprecedented complexity when data is scattered and siloed.

The struggle to integrate data often cascades across the entire business, contradicting the cloud鈥檚 promises of flexibility, agility, and speed. Yet, 麻豆原创 partners 鈥 from software and service providers to system integrators and value-added resellers 鈥 are helping their customers break through this gridlock with a new cloud-based approach to data warehousing.

Rethinking the Relationship Between Integrated Data and Enterprise Applications

While the seemingly endless potential of the cloud is empowering, most companies are overwhelmed by the challenge of redefining their data management processes for software-as-a-service (SaaS) applications, cloud databases, and the cloud infrastructure. All too often, micro-silos of data are growing at such an exponential scale that users cannot get the complete view and insights they need to drive the bottom line.

It鈥檚 no secret that 30% to 80% of our customers鈥 data reside on 麻豆原创 solutions. But when a business鈥檚 intelligence is spread across a virtual landscape of on-premise applications, databases in the cloud and other sources such as spreadsheets, businesses cannot gain the speed, cost efficiency, operational flexibility, and innovation necessary to stay competitive.

So, how can companies centralize data from their enterprise application systems with micro-silos and scattered data locations across the cloud and get the right information to the right user?

A common misperception is the role of modern enterprise application systems when managing core data and delivering data intelligence. They鈥檝e historically served as a system of record in which core business processes operate. But as expands its reach across the enterprise, an array of transaction systems appears, resulting in hundreds and thousands of islands where data now resides. And so, businesses require an end-to-end data management solution that maintains security and trust and delivers contextual logic giving one view of the enterprise, combining all its critical data sources, in the cloud.

Remodeling Data Warehousing for a Cloud-Based World

By rethinking the importance of data warehousing during a move to the cloud, businesses can discover new ways to enhance existing data with related content, models, and analytics and manage that intelligence to address unique needs. The advantages of remodeling data warehousing are especially critical when data is constantly changing and business needs are increasingly unique.

The solution, a component of (麻豆原创 BTP), automatically obtains and presents the latest and greatest data available 鈥 physically moving terabytes of information back and forth in the background. The solution is based on in-memory computing technology and comes with prebuilt models and templates to help simplify the user experience when setting up data analytics and share insights with greater ease. It establishes a virtual and federated approach to data management and enables users to load information into a data mart.

The business layer in 麻豆原创 Data Warehouse Cloud enables organizations to centrally define business semantics to hide any complexity in the underlying experience from their users. The layer quickly consolidates 麻豆原创 and third-party data sources on premise and in the cloud and establishes a single source of truth by defining and locating dimension definitions, measures, key performance indicators, and authorizations. Users can also quickly deliver stable and extensible semantic business models by creating complex queries based on 麻豆原创 and third-party data sets without replication.

By modeling in the data warehouse, without the requirement of migrating data first, partners can quickly help customers start using their data in a federated manner. Furthermore, they can leverage the prepopulated building blocks to rapidly innovate custom cloud capabilities to help deliver the outcomes that customers expect and business value that keeps them loyal.

Evolving Data Experiences Continuously with Ease and Speed

Suppose a utility business wants to standardize its analytics and gain new efficiencies with process automation and the use of a cloud-based data warehouse with a predefined model for metering analytics. By implementing 麻豆原创 Data Warehouse Cloud, the utility gains a solution that can help find related information, pull it into the data warehouse, and make that model available immediately to, for example, build data visualizations.

Another remarkable aspect of this approach is that 麻豆原创 partners are not starting from scratch to deliver these capabilities. In this case, smart meter data stored in 麻豆原创 for Utilities solutions at 15- and 30-minute intervals can quickly grow and become challenging to store cost-effectively. However, housing meter data in a within 麻豆原创 Data Warehouse Cloud can help the utility handle data volume growth and keep costs down.

To comprehensively analyze and report smart meter data, the utility business can leverage 麻豆原创 Data Warehouse Cloud and 麻豆原创 Analytics Cloud. With all data centralized in 麻豆原创 Data Warehouse, reporting can be extended to enable enterprise-wide detailed assessments.

Additionally, meter-to-cash scenarios can be set up quickly with the assistance of prebuilt . The content leverages service API extractors and core data services views, along with dashboards from 麻豆原创 Analytics Cloud and predefined models 鈥 enabling a utility company to accelerate time to value.

麻豆原创 Data Warehouse Cloud also integrates with the current landscape to help create one central data layer. Connections are available for all sources, including 麻豆原创 S/4HANA, the 麻豆原创 BW/4HANA solution, and the 麻豆原创 Business Warehouse application, as well as third-party sources and flat files. The solution can replicate and virtualize data from different sources, working to create one source of truth with complex data models that span multiple data sources.

Designing a Cloud Environment with the Customer in Mind

If there was ever a time for partners to play a key role in how people work, it鈥檚 now. From connecting various remote data sources to creating specialized analysis, they can empower organizations and their users to work better together by leveraging data across today鈥檚 complex virtual and physical workspaces.

Finding that critical path to customer success in the cloud has never been easier and faster. With a cloud-based data warehouse solution, such as 麻豆原创 Data Warehouse Cloud, and technology platforms like 麻豆原创 BTP, businesses can benefit from partners unifying data models and connections in one secured and governed place. And in return, they can make reliable decisions with confidence, producing the kind of outcomes that keep their brand moving forward for years to come.

Learn more about and , and if you鈥檙e a partner or interested in partnership opportunities with 麻豆原创, check out 麻豆原创 PartnerEdge 鈥 Build at . Or, read part one and part two in the CTO series to learn more about how partners are enabling customer success with a unified technology platform.


Jagdish Sahasrabudhe is CTO of the Global Partner Organization at 麻豆原创.

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How Partners Enable Customer Success Through a Unified Technology Platform: Part Two /2021/03/part-two-unified-technology-platform-partners-enable-customer-success/ Thu, 11 Mar 2021 13:15:27 +0000 /?p=183745 In a previous article, we looked at a supplier management scenario where partners used application development tools to integrate and extend 麻豆原创 solutions. And while 麻豆原创 has a long history of providing partners with the ability to connect and customize their core business processes, we are now also providing a business technology platform for the Intelligent Enterprise.

麻豆原创 Business Technology Platform (麻豆原创 BTP) represents a more efficient and harmonized way to interface with 麻豆原创 systems and data domains.

A Unifying Business Technology Platform

麻豆原创 Business Technology Platform is a unified platform that offers the flexibility to connect to a broad set of 麻豆原创 technologies, data, and processes. Business-centric services spanning database and data management, analytics, application development and integration, and intelligent technologies help to quickly turn data into customer business value.

Architecture of 麻豆原创 Business Technology Platform
Figure 1. The architecture of 麻豆原创 Business Technology Platform

The application development and integration area of 麻豆原创 BTP plays a pivotal role in enabling customers and partners to build, integrate, and extend business processes efficiently.

It all starts with 麻豆原创 Integration Suite, which helps bridge disconnected systems and processes for flexible and agile operations. 麻豆原创 Integration Suite comes with more than 1,800 prebuilt integrations, 2,100 APIs, and 160 third-party connectors.

麻豆原创 Integration Suite is complemented by 麻豆原创 Extension Suite, which enables simplified development application extensions for quick adaptation and innovation across heterogeneous landscapes. 麻豆原创 Extension Suite supports partners to transition away from classic extensions that involve direct customization of 麻豆原创 solutions and instead build powerful extensions that decouple their IP using 麻豆原创 BTP. This helps remove complexity, and, when it is time, they can more easily transition to the cloud and reap the benefits of regular 麻豆原创 updates.

By using 麻豆原创 BTP, our customers and partners can access these native capabilities as they build new applications and extensions or integrate them across 麻豆原创 systems. They can do so with less technical complexity and while offering more consistent user experiences. 麻豆原创 BTP is the platform that can help connect data in on-premise, cloud, and hybrid environments, including solutions that sit across multi-cloud (multi-hyperscaler) landscapes.

Integrating with 麻豆原创 Solutions through Application Interface Register for Partners

In the on-premise era, open APIs allowed for flexible customization and integration of 麻豆原创 solutions, but the customer took on the responsibility of securing access to the integration APIs and any associated risks. In the cloud era, the responsibility of managing API access falls to the cloud service provider, which means, to mitigate those risks and better ensure reliable cloud infrastructure services, service providers need to implement security protocols that support proper and safe access.

For this reason, 麻豆原创 has introduced Application Interface Register for partners. The register is simple to implement and use, helping ensure that third-party applications properly access 麻豆原创 cloud properties.

The register not only helps to manage risks, but it also enables us to better understand the demands on 麻豆原创 cloud infrastructure so we can forecast cloud service resources and bandwidth. Enforcement related to the register will be phased in as new partners come on board and as existing partners renew their contracts for 麻豆原创 PartnerEdge, Build.

Building on and Integrating with 麻豆原创 Technologies

Combined with the register, 麻豆原创 BTP will evolve to be our unifying technology foundation, creating a platform that is reliable, sustainable, and built for interoperability around every key 麻豆原创 business service. It will act as the development and connection layer across the user experience, business processes, and master data domains.

But that鈥檚 just part of the equation. We are also committed to simplifying the partner experience by making it easy for our partners to use our technology, promote their applications, and support our mutual customers, so they can find, connect, and consume the right solutions to run their business.聽鈥

Simplifying the Partner Experience

The promise of the platform cannot be realized without our partners. 鈥婭t is essential that we now focus on providing a more holistic program experience, one that reduces complexity, endorses 麻豆原创 Business Technology Platform, and rewards our value-added reseller, software, and service partners鈥 commitment.

This is important; we recognize that our increased commitment to partners and their commitment to 麻豆原创 technology will ultimately improve each customer鈥檚 experience.

To effectively chart a new path forward together, we are 鈥 and will continue to be 鈥 more opinionated about how partners develop on, extend, and integrate around 麻豆原创 technology.聽鈥

In the past, our approach has been largely hands-off. 麻豆原创 didn鈥檛 manage access to our APIs or have visibility into their use. We also had different fee structures attached to how partners used 麻豆原创 technology, solution APIs, and 麻豆原创 data domain access.聽This led to an imbalance in how partners were supporting the cloud infrastructure-as-a-service (IaaS) systems.聽鈥

Of course, it also led to a more complicated partner experience, which contributed to more complexity for customers.

Going forward, we plan to get rid of multifaceted revenue share models, contracts, and fee structures. And we want to shift to a unified approach that eliminates one-off partner integrations and uneven contributions to the ecosystem.

We will work to be more opinionated about how technology is used and support apps that support this strategy. And partners will enjoy:

  • A single agreement 鈥 with one contract instead of three
  • A clear revenue sharing model 鈥 eliminating complex and fragmented fee structures
  • Simpler developer and product licenses 鈥 with a smoother transition process from trial to paid license

As discussed previously, partners are facing highly fragmented user experiences, siloed business processes, and redundant applications, with high security and compliance risks.

Our go-forward strategy will work to reduce fragmentation of business processes and promote a consistent cloud user experience by supporting our partners to build their integrated solutions on 麻豆原创 Business Technology Platform.聽We鈥檒l continue to focus on curating the applications that enable our customers to have a more integrated set of business processes, and we鈥檒l support our partners to promote these solutions through 麻豆原创 Store, our digital marketplace.

Exposing Partner Applications to a Global Customer Base

Today, provides partner solutions with exposure to our global customer base in its mission to enable customers to discover, try, and buy trusted 麻豆原创 partner solutions.

It gives customers access to a fully transactable B2B marketplace designed to bring partner-built solutions鈥 across all product lines 鈥媋nd industries into the hands of customers in a simple, digital manner.

Relationship between 麻豆原创 Store, partners, and customers
Figure 2: The relationship among 麻豆原创 Store, partners, and customers

Access and Manage Opportunities
The new partner cockpit for 麻豆原创 Store allows partners to manage all their opportunities and deals from one intuitive interface. From the cockpit, you can access opportunities and manage them throughout the lifecycle 鈥 from initial lead to closed deals 鈥 and track the performance of their solutions on 麻豆原创 Store with a detailed analytics dashboard.

Extend the Reach of Your Message
A variety of our marketing support levels are provided along our partner progression. For example, partners with spotlight solutions and partners that offer can access enablement to help amplify their efforts and extend the reach of their message. In addition to providing a platform for partners to sell, we provide deal support to engage with our joint customers.

Connect with 麻豆原创 Sales
麻豆原创 Store is the gateway for connecting with the 麻豆原创 sales team, a group committed to promoting partner apps and assisting in 麻豆原创 Store deals. 麻豆原创 Store is the only place where partners can directly connect with more than 440,000 麻豆原创 customers to deliver applications and integrations 鈥 enabling the ability to reach out into new market segments and geographies.

Reassure Customers
Partners benefit from readiness checks, certifications, and premium certifications that reassure customers that the technology integrates smoothly with 麻豆原创 solutions and is reliable, giving customers greater confidence in their investment decision. And partners also get a stamp of approval from a globally recognized brand, as well as the awareness that comes along with it.

Together, We Can Create Great Opportunities

By embracing a unified technology foundation, our goal is to make it easier to extend, integrate with, and connect to 麻豆原创 solutions and data 鈥 so that partners can tap into the systems that touch . And through a simplified experience, partners will be able to accelerate their go-to-market strategy. This means benefiting from exposure to .

And so, together, we can turn the challenges our customers are facing 鈥 as well as the challenges we all face in these uncertain times 鈥 into advantages, creating a profitable path to growth for both of our businesses.

Interested in learning more? To get started with a 麻豆原创 software partnership, visit us online: .

If you鈥檙e already a partner, you can register your applications with the Application Interface Register for partners and explore the potential of with your 麻豆原创 partner team.


Jagdish Sahasrabudhe is CTO of the Global Partner Organization at 麻豆原创.

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How Partners Enable Customer Success Through a Unified Technology Platform /2021/02/unified-technology-platform-partners-enable-customer-success/ Fri, 19 Feb 2021 13:15:28 +0000 /?p=183250 Business environments are changing faster than ever before; customers that want to stay relevant and succeed need to adapt in ways that, quite frankly, none of us imagined 18 months ago.

The economic situation is forcing us all to think outside the box, define new business models and new processes, and accelerate innovation and digital transformation so we can operate in a much more dynamic and agile fashion.

Intelligent Enterprises Need to Be Integrated Enterprises

In response to the business requirements for increased agility, savvy organizations are bringing on more and more solutions and innovation at a pace that鈥檚 faster than any time in their histories. And why is that? Because intelligent enterprises put innovation and technology to work in as many parts and processes of their businesses as possible. And intelligent enterprises know that business agility requires that all those parts and processes work together. They need to be integrated.

Together, 麻豆原创 and our partners — including global service partners as well as implementation, reseller, and software partners — are bringing this innovation, technology, and integration to businesses around the world. This article examines what our customers are facing as they look forward, and explores how providing connected business technology and improving our partner experience can help us better deliver on customer needs.

Customers Struggle with Cloud Complexity

As organizations shift to the cloud, decisionmaking has become more decentralized and individual lines of business are able to deploy point solutions without IT oversight, which creates silos of data that span fragmented business process flows. The statistics below emphasize the that organizations face today:

  • Large enterprises are already using more than 200 software-as-a-service (SaaS) applications
  • The unique number of SaaS applications in use per company is up approximately 30% year over year
  • Duplicate subscriptions have increased by 80%
  • Orphaned application subscriptions are up almost 100%
  • Enterprise companies must manage an average of 21,580 people-to-application connections
  • Sixty percent of the SaaS stack is changing every two years

All of this has also led to increase security risks and costs:

  • Twenty-seven percent of cloud computing budget is
  • Nearly two-thirds of organizations see
  • Security breaches are on the increase; the FBI reported that compared to the previous quarter

In fact, that the goal of making operational enhancements and modernizing their IT systems was to improve information flow. So it is no wonder that IT is overtaxed and searching for a way to help ensure systems and data remain holistic, secure, and connected.

Business Process Extension and Integration Is Critical

Managing data has always been a critical part of our collaboration with customers. Over time, as the 麻豆原创 portfolio has grown, the data our solutions manage has also increased. Today, .

That鈥檚 a fact that is both humbling and inspiring. It also highlights the opportunity we have with our partners to bring more value to all the different processes and functions within our customers鈥 businesses.

Because of that reach, a partner building on, integrating with, or extending an 麻豆原创 platform, has the opportunity to help customers by developing solutions that span hybrid landscapes, connecting lines of business and tapping into data domains from finance, assets, and products to customers, vendors, employees, and more.

Let鈥檚 take a closer look at how this works and why this is important.

As described, a critical aspect of the Intelligent Enterprise is the connected nature of its business processes. The more connected and intelligent these processes are, the more responsive, resilient, and efficient an organization can be. 麻豆原创 has mapped several business processes that reach across traditional domains and system silos to cover the key needs of most companies. These include design to operate, lead to cash, source to pay, and recruit to retire.

Graphic: Intelligent Enterprise and Business Processes
Business Processes and the Intelligent Enterprise

These business processes can each be broken down further into specific components or sub-processes.

Looking at the design-to-operate business process 鈥 and specifically the supplier management sub-process 鈥 there is an opportunity to tap into multiple master data sets to turn data into business value for customers. For example, within supplier management, we have identified four solutions for the 麻豆原创 offerings:鈥

  • 鈥婼upplier info
  • Supplier life cycle
  • Supplier performance
  • Risk management

Each of these solutions touch various master data domains such as employees, finance, assets, and products 鈥 enriching the business process and ultimately increasing the value and impact that each sub-process brings to an organization. Partner extensions, integrations, and applications are essential in driving this value, as they expand 麻豆原创 offerings and answer unique and critical customer requirements. Today, within the design-to-operate business process, partners are adding value with solutions that extend the core 麻豆原创 offering, including supplier certification, sustainability ratings, and search and data lookup.

Solutions in these areas can also benefit from tapping into multiple data sources — across cloud, on premise, and hybrid landscapes — providing a holistic supplier view and extending the value they deliver through the design-to-operate business process.

Multiplying that value across all processes and sub-processes shows that the potential for partners and customers is virtually limitless.

Eliminating Complexity

By working even closer with partners, and with commitment to a unified technology platform, 麻豆原创 can equip our customers to connect their data and business processes to win this battle over fragmentation. We can help customers overcome many of the challenges they face. We can also bring much-needed relief to IT teams, strengthening the value of what we offer while earning the loyalty and trust of our customers. 鈥

鈥婽o achieve this, 麻豆原创 launched a unifying technology foundation: . The platform includes capabilities and services that connect data, applications, processes, people, and devices. Two central elements of the platform鈥檚 capabilities are 麻豆原创 Integration Suite and 麻豆原创 Extension Suite, which simplify application integration and extension development, helping partners realize faster time to value with lower development risks.

麻豆原创 Business Technology Platform is supported with a simplified partner experience, demonstrating an increased commitment to partners, which grows as dedication to 麻豆原创 technology grows, so that 麻豆原创 and partners can more effectively chart a new path forward together. .

These two topics are important goals and will be the focus of a follow-up article 鈥 stay tuned. In the meantime, explore 麻豆原创’s software partner program at .


Jagdish Sahasrabudhe is CTO of the Global Partner Organization at 麻豆原创.

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