While cash is losing importance, contactless payments and mobile wallets are becoming dominant, with many providers enabling customers to make payments directly from their smartphones. These shifts put constant pressure on retailers to update their systems. The demand for mobile, contactless, and secure payment solutions keeps growing.

Market trends determine success

As a globally operating company, 麻豆原创 keeps a close eye on the latest trends, looking not just to adapt its solutions but to rethink them. 麻豆原创 Customer Checkout, the intelligent integrated point of sale (POS) solution for retail, merchandising, and catering, relies on strong partnerships to stay ahead and keep pace with those trends. Speed and the right collaborations make the difference.

“The POS market is in constant flux. Competitors are alert and customers arrive every day with new demands and ideas,” said Harald Tebbe, development lead for 麻豆原创 Customer Checkout, speaking to the scale of change in the market. “Ultimately, market trends decide who stays successful and who doesn’t. Even though payment processes aren’t our direct business, our focus is on offering customers a wide range of payment options to make the end customer’s shopping experience as simple and convenient as possible. Payment infrastructure is a critical component of that experience. Our trusted technology partnerships are what make it possible, which is why we’re continuously looking for new collaborations.”

End-to-end solution through 麻豆原创 Customer Checkout and Viva.com

As the first tech bank in Europe for businesses and being active in 29 countries, Viva.com offers customers an integrated omnichannel payments, banking, and financing platform.

Viva.com’s leading Tap on Any Device payment technology takes centre stage. It turns any Android device鈥攆rom fixed and mobile payment terminals to self-checkout tills and handheld devices鈥攐r iPhone into a secure card terminal, optimizing the customer experience and helping customers pay wherever they are. Tap on Any Device by Viva.com supports over 40 payment methods, DCC, surcharge, offline payments, while the tech bank delivers real-time settlement 365 days a year and a cashback scheme reducing transaction fees to zero percent.

Since 麻豆原创 Customer Checkout was built to be hardware-independent, works across a variety of devices, and integrates with different payment terminals, the partnership creates an ideal end-to-end solution for customers in retail, consumer goods, food service, and other sectors. Open API interfaces in 麻豆原创 Customer Checkout and Viva.com’s Terminal Integration Hub made the integration straightforward and quick to implement.

鈥淲ith Viva.com, 麻豆原创 Customer Checkout customers in 29 European countries get integrated payments and banking in one platform: From omnichannel payments and our leading Tap on Any Device technology to fast, seamless access to tailored financing options -no need to switch providers,” Harry Xenophontos, Chief Business Officer at Viva.com, said. “That’s the unique proposition we’ve built with 麻豆原创.”

Secure data communication for customers

Integrating 麻豆原创 Customer Checkout with Viva.com requires a dedicated plug-in, which simplifies the connection between the POS system and the payment terminal by ensuring data is transferred via the HTTPS protocol, keeping communication secure. This matters in a period where both innovation and the protection of sensitive data are front of mind.

Customers also benefit from a particularly fast setup process and the freedom to choose from a wide range of devices to use as payment terminals. With three possible integration options, the system offers flexibility so merchants can find the right fit for their specific needs.

The joint project supports the development and delivery of forward-looking POS solutions that work well for both merchants and end customers.

Elena Vavitsa is a senior solution specialist for 麻豆原创 Customer Checkout.

Top image courtesy of Viva.com

The first cloud edition has been released in alignment with the company鈥檚 cloud strategy. Designed for customers in retail, merchandising, catering, and sports and entertainment, 麻豆原创 Customer Checkout, cloud edition offers seamless integration with 麻豆原创 S/4HANA and other systems. From payments, article handling, and coupons to returns, loyalty points, and gift cards, the solution addresses all comprehensive POS needs.

Evolution of 麻豆原创 Customer Checkout, cloud edition

The development journey of 麻豆原创 Customer Checkout began in 2014 as on-premise solution with first customers in the sports and merchandising area. As demand grew, the solution expanded into retail and catering businesses, now serving over 900 customers in more than 50 countries worldwide. After more than 10 years, the solution has now advanced to the next stage by moving to the cloud.

鈥淭he new cloud edition isn’t just a technological advancement, it’s a beacon for innovation and a catalyst for RISE with 麻豆原创,鈥� Andre Bechtold, president of 麻豆原创 Industries and Experiences, shared. 鈥淎lready proven in several 麻豆原创 Experience Centers worldwide and the new S.MART Store, it symbolizes our commitment to driving growth and ushering in digital transformation for our customers. This evolution is opening new avenues, enabling businesses to stay strategic and competitive as the entire POS market and 麻豆原创 product portfolio transitions to the cloud.”

What鈥檚 new in 麻豆原创 Customer Checkout, cloud edition

The cloud edition of 麻豆原创 Customer Checkout is perfect for businesses seeking a sophisticated, modern POS system and embarking on digital transformation. The solution consists of two components:

• 麻豆原创 Customer Checkout manager, cloud edition: Cloud-based centralized platform for seamless POS operations and management as well as system integration
• 麻豆原创 Customer Checkout point-of-sale, cloud edition: Powerful solution running in-store at your POS location to streamline all sales and customer transactions

A key distinction between the on-premise version and the new cloud edition is the deployment of 麻豆原创 Customer Checkout manager now running on the 麻豆原创 Business Technology Platform (麻豆原创 BTP), adhering to 麻豆原创 cloud product standards.

Benefits and why customers should move to the cloud edition

The new cloud edition of 麻豆原创 Customer Checkout offers the best POS solution of both worlds and leverages the incredible power and flexibility of the cloud. Launching 麻豆原创 Customer Checkout, cloud edition brings numerous benefits.

Harald Tebbe, senior manager and head of Development for 麻豆原创 Customer Checkout, cloud edition, highlighted: 鈥淥ur approach ensures reliability and local stability at POS locations, coupled with the cloud’s scalability and connectivity. With adherence to 麻豆原创 cloud standards, businesses will receive continuous updates and feature enhancements, achieving sustained competitiveness and efficiency.鈥�

麻豆原创 Customer Checkout, cloud edition provides additional the following key benefits to customers: 

• Integrated and future-proof POS technology聽tailored for the retail, catering, and sports and entertainment industries
• High scalability and flexibility, ensuring to meet growing demands with compromising on performance
• Reliable performance,聽ensuring continuous business operations with the cloud鈥檚 high uptime
• Enhanced efficiency聽through streamlined POS operations and automatic updates without any disruptions
• Many more features and functionalities, including one complete new user interface for self-checkout, enabling end customers to proceed with sales and payment process by themselves

As of today, new and existing 麻豆原创 customers can use 麻豆原创 Customer Checkout, cloud edition and will gain access to the 麻豆原创 Customer Checkout manager, cloud edition.

Upcoming webinar for customers and partners

A webinar will soon be available for customers, partners, and those is interested in learning more about the solution. .

Elena Vavitsa is senior solution specialist for 麻豆原创 Customer Checkout at 麻豆原创.

While fans enjoy action-packed games, the service in the stadiums also plays a crucial role. Food and drinks are an important part of the stadium experience, and smooth processes are essential for this. Fans want to get their favorite snacks and drinks quickly so they don’t miss a minute of the game. Efficient service not only ensures satisfied visitors but also contributes to the overall mood and atmosphere in the stadium.

This means that the behind-the-scenes systems for orders and payments must function flawlessly. Fast and reliable checkout systems are essential to avoid long queues and serve fans in the shortest possible time. A smooth transaction process helps fans enjoy the action on the field without interruptions.

麻豆原创 Technology Drives Smooth Processes at the Stadiums

麻豆原创 is also part of the action. , an integrated point-of-sale application for the gastronomy and retail industry, helps ensure that the fans’ catering runs smoothly and efficiently. The application is in use at four venues of the championship: Munich, Stuttgart, Duesseldorf, and Cologne, where it has already proven to be effective at numerous events.

The application is designed to serve a large number of fans in the shortest possible time, even during high visitor traffic periods. Its efficiency has been successfully demonstrated not only in football stadiums but also at large international events such as EXPO 2020 in Dubai. The payment flexibility in 麻豆原创 Customer Checkout can also be a great advantage, allowing international visitors in particular to pay with Alipay, Apple Pay, or other options.

Caterers at the Venues Rely on 麻豆原创

The catering providers in Stuttgart, Duesseldorf, Cologne, and Munich already use 麻豆原创 Customer Checkout and are delighted with the results. Michael Fichtner, CIO of FC Bayern Munich Digital & Media Lab, says: “We have been relying on 麻豆原创 Customer Checkout at the Allianz Arena in Munich for years and appreciate the speed, reliability, and variety of payment methods available. We are also expecting numerous international visitors during the European championship and trust that 麻豆原创 Customer Checkout will ensure smooth processes.”

The use of 麻豆原创 Customer Checkout at the 2024 tournament is also a significant milestone for 麻豆原创. “We are excited to be part of the European championship, the biggest football event of the year in Germany, and to optimize processes for fans, cashiers, and caterers with 麻豆原创 Customer Checkout,” says Fadi Naoum, senior vice president at 麻豆原创 Sports and Entertainment.

This article first appeared on the German 麻豆原创 News Center.

In 2014, 麻豆原创 developed , a user-friendly and modern point-of-sale application. The first version was developed for sports clubs to be used in merchandising shops, and with clubs such as FC Bayern M眉nchen and TSG Hoffenheim, the application was mostly sold in Germany. Step by step, 麻豆原创 Customer Checkout was also implemented in retail, catering, and food and beverage businesses.

Being sold mostly via partners, the development team started enabling partners in other locations, such as Italy and Dubai, to expand the global strategy. With the increasing number of countries and regions, the requirements around features and functionalities multiplied. After several successful certifications, such as the Registrierkassensicherheitsverordnung (RSKV) in Austria and the French certification NF 525, the application has proven to be internationally competitive.

Today, 麻豆原创 Customer Checkout has over 700 customers in more than 50 countries all over the world.

U.S. Version of 麻豆原创 Customer Checkout Available

The next step in the global strategy of 麻豆原创 Customer Checkout is to gain a footprint in the U.S. market. With the latest software version, 麻豆原创 Customer Checkout now complies with the tax calculation regulations set by the U.S. via integration with Avalara Tax Services.

鈥淲ith Avalara, we have chosen one of the leading tax service providers in the United States with years of expertise and compliance with taxes in several industries. The integration is fast, in real time, and easy to use,鈥� highlights Harald Tebbe, product manager of 麻豆原创 Customer Checkout. He developed the application from its beginnings and is excited about this next big step.

鈥淚t is amazing to see how the application has developed so far. We started with some basic sales functionalities for merchandise shops in 2014 and now 麻豆原创 Customer Checkout is wildly successful, running the checkout for merchants and retailers all over the world. Based on our experiences, we are very proud and well equipped to take the application to the next level. By achieving this big milestone, we set the stage for future opportunities and customers, and we are ready to access the new U.S. market,鈥� he adds.

Leica Camera Is First Pilot Customer

For a smooth entry into new markets, it鈥檚 good to have customers and partners that are stable and internationally known. This is why Fadi Naoum, senior vice president and head of Sports and Entertainment at 麻豆原创, decided to make this step with Leica Camera AG. 鈥淚t was a win-win-situation. Leica needed a point-of-sale solution that can be integrated to its existing landscapes, complies to legal regulations, and can be used globally. On the other hand, our road map plan was to ship a first version for the U.S. Therefore, we joined together and provided Leica a solution which fulfills the requirements to sell its cameras and equipment in the U.S.鈥�

Leica Camera AG is an international, premium manufacturer of cameras and sports optics. The legendary reputation of the Leica brand is based on a long tradition of excellent quality, German craftsmanship and industrial design, and innovative technologies.

First U.S. Stores Live with 麻豆原创 Customer Checkout

Leica has already successfully implemented 麻豆原创 Customer Checkout in several of its flagship stores in Germany. Motivated by the positive experience and great implementation phase in Germany, the customer achieved another important milestone 鈥� the Leica store in Washington D.C. is now running on 麻豆原创 Customer Checkout with Avalara.

鈥淎ll sales transactions within the store are now automatically transferred to 麻豆原创 ERP and all sales tax rates based on several thousands of different tax codes and tax jurisdictions are calculated by the external tax provider Avalara in real time,鈥� says Jan Zuschlag, project manager of POS Systems at Leica AG. 鈥淥verall, it was a successful implementation project. And this was only possible due to the strong collaboration between Leica, Avalara, and the responsible 麻豆原创 team. Thanks for this fantastic team spirit.鈥� The rollout will be continued in more U.S. stores this year.

麻豆原创 Customer Checkout at NRF 2023

麻豆原创 Customer Checkout was on display at NRF 2023, where retail buyers and merchandisers got the chance to meet and connect with other experts and discover the latest retail solutions and innovations. Read more about 麻豆原创鈥檚 presence at NRF 2023.

Elena Vavitsa is senior solution specialist for 麻豆原创 Customer Checkout.