Dipankar Banerjee, Author at 麻豆原创 News Center Company & Customer Stories | 麻豆原创 Room Thu, 17 Sep 2020 15:20:07 +0000 en-US hourly 1 https://wordpress.org/?v=6.9.4 麻豆原创 Preferred Success: Prescriptive Guidance for a World of Uncertainty /2020/04/sap-preferred-success-prescriptive-guidance/ Thu, 09 Apr 2020 12:15:22 +0000 /?p=170184 Between the chaos of today鈥檚 supply chains and the uncertainty of what tomorrow will bring, it is no wonder that most business leaders are not sure what to do next. But at a time like this, 麻豆原创 Preferred Success can be found at the front lines with customers, helping them leverage the capabilities of their cloud solutions from 麻豆原创 and stay confident through the uncertainty.

Even in the ever-changing, fast-paced age of technology, our world typically has some time to adjust to change. From reimagined customer experiences to the adoption of innovative technologies and new mindsets, people are given some time to absorb the potential opportunities, risks, and shifts before choosing their unique paths forward.

Unfortunately, this natural order of change is currently being disrupted. It seems that every aspect of running a business is shifting at a pace that is nearly impossible to keep up with. However, with access to prescriptive guidance and a customer success manager to advocate for them, companies can get back up, navigate the disruption, and plan for their future.

Finding a Path to the Next Normal

When facing disruption, business leaders often demand three things: visibility, focus, and agility. These capabilities work hand-in-hand 鈥 turning data into insight, simulating potential options, and powering the speed and effective execution necessary to resolve issues, mitigate risks, and take on opportunities as quickly as the marketplace evolves.

罢丑别听聽plan enables businesses to achieve the highest level of innovation. Customers can make well-informed decisions, helping them become intelligent enterprises that are always prepared for the new realities of 鈥渂usiness as usual鈥 鈥 no matter how quickly they must adjust.

As economic variables shift, 麻豆原创 Preferred Success helps organizations adjust their processes and digital strategies by providing prescriptive guidance for their unique frameworks and business objectives. Additionally, customers can measure resultant outcomes to help ensure they are successfully navigating key performance indicators (KPIs) and major milestones to meet their performance goals.

Energizing Innovation in Times of Intense Disruption

麻豆原创 understands that outcome-based delivery and business agility are of the utmost importance. Customers are facing tremendous pressure to adapt to changes in global and national economies. This requires continuous alignment between business and technology. Customers must quickly implement turnkey capabilities to fit their business models in order to optimize business processes and gain an advantage over competitors.

麻豆原创 Preferred Success maximizes the value of cloud solutions from 麻豆原创 so that customers can achieve specific business outcomes for their organizations and gain a competitive edge in the marketplace. 麻豆原创 works diligently to understand its customers鈥 major business objectives and map out success plans that align resources with their major milestones, KPIs, and releases.

Customers also benefit from real-time measurements of their cloud adoption and consumption rates, evaluation of potential improvements, and expert-guided recommendations that address mission-critical business issues and drive innovation. The tools and technologies that provide this level of support provided through the service include:

Usage analyzer: Assessing the use of cloud solutions from 麻豆原创 provides insights into the current adoption of process scenarios, scope, and user behavior trends. This assessment becomes the basis for prescriptive recommendations for future adoption. For example, current solution usage could indicate a case for new targeted capabilities such as financial analytics.

Key feature analysis: A real-time feature adoption tracker enables customers to review every technology featured to understand business impacts and benefits; explore recommendations that align directly with their core business goals, objectives, and processes; and determine what they should adopt and consume in the future.

Enhanced support model:聽Direct, real-time assistance in the solution allows users to discover new ways to get work done and optimize business processes.聽They can accelerate response times up to 50 percent for priority 2, 3, and 4 incidents through product support from 麻豆原创.

麻豆原创 Preferred Success also offers enhanced target service-level agreements 鈥 on top of insight-driven recommendations and exclusive learning resources 鈥 to help customers overcome and avoid technical bottlenecks that often get in the way of innovation. Doing so frees businesses to discover, develop, and deliver anything from a new business model or process to a revolutionary product or service.

More importantly, the service drives customers鈥 visions of their intelligent enterprise. It enables organizations to automate day-to-day business processes and improve interactions with their customers, suppliers, and employees. Such strategic moves are supported by the collection, connection, and orchestration of data and the use of that information to detect patterns, predict outcomes, and suggest actions.

Opening the Door to Honest, Outcome-Driven Value聽

Considering how quickly our world can change, expert insights and attention to outcome-driven values are paramount. The processes, workflows, and connections that work well today could potentially become obsolete at a moment鈥檚 notice, so staying up-to-speed on the latest innovations and solution functionalities is key.

With 麻豆原创 Preferred Success, customers can be empowered to ensure their cloud investments not only enhance IT architecture, but also support business goals and priorities 鈥 no matter what their next normal may be.


Stay in the conversation by following 麻豆原创 Services and Support on ,听, , and聽.


Dipankar Banerjee is head of Global Sales Development and Go-to-Market for 麻豆原创 Preferred Success.

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Decipher Twists and Turns Happening in the Cloud with 麻豆原创 Preferred Success /2020/01/sap-preferred-success-cloud-landscape/ Wed, 29 Jan 2020 13:15:02 +0000 /?p=167761 Cloud technology may have reached mainstream status, but that does not mean it is no longer evolving.

Hyperscalers are forming new alliances to refocus on their core strengths rather than niche services. Business app developers are beginning to ditch proprietary infrastructures to pursue high-performance computing capabilities. Even cloud service providers are tightening security standards as data breaches reach alarming levels of frequency and damage.

A lot is happening in the cloud, but this is not the time to jump on every twist and turn. Companies should instead map their pain points and process needs to the right solutions by understanding the advantages, capabilities, and costs of their cloud investments 鈥 long before implementation and adoption.

As many customers already know, the聽 is the best way to navigate every aspect of the cloud. This success model has helped them accelerate and maximize the value of business outcomes while setting unique foundations for a future of intelligent operations, decision-making, and growth.

Demystifying Shifts in the Cloud with Simplicity and Clarity

When transitioning a traditional on-premise landscape to the cloud, most executive decision-makers are drawn to the promises of enterprise-wide access to information, intelligent process automation, and accelerated response. Any time a company can satisfy customer needs more quickly or take on new opportunities before its competitors is considered a win.

Although a new generation of employees and customers is now accustomed to getting things done fast, there is little patience for mistakes and even fewer resources to address them. The key is to not only keep up with the latest changes in the cloud marketplace, but also determine what the business needs to deliver expected outcomes quickly and without additional complexity.

The 麻豆原创 Preferred Success model offering is designed to give the preemptive processes needed to fully understand every stage of cloud adoption. Whether planning migrations, testing environments, or running deployed technologies, businesses can leverage standardized processes and user interfaces without getting lost in the changes happening in the cloud marketplace.

The offering also provides recommended guidance and expertise that can help customers make the right choices for their users, whether tailored learning or providing release guidance. Establishing defined timelines, predictable costs, and proven best-practices throughout the adoption process help empower users to adopt cloud technology successfully and continuously, even as business processes and requirements change.

Another significant benefit of 麻豆原创 Preferred Success is the opportunity to extend the value of one鈥檚 cloud investment beyond the confines of internal business operations. By knowing how to maximize their use of cloud technology, customers can determine which solutions and capabilities add value to their relationships with third-party users, such as suppliers, partners, and customers. They can measure, monitor, and choose updates to deliver outcomes that are predictable, seamless, and sustainable. And more importantly, customers can give all users the edge by adopting and consuming key features and functions that they need to successfully respond to an ever-changing and increasingly demanding economy.

Evolving Support Services for an Ever-Changing Cloud Landscape

Without a doubt, the cloud marketplace will continue to change. It would even be fair to predict that, by the end of this new decade, the cloud will look nothing like it does today. It will challenge businesses to overcome greater complexity, reimagine their user experiences, and perfect their business models and processes.

With several reference customers worldwide and proven use cases, 麻豆原创 Preferred Success can provide the expertise and tools needed to make sense of it all 鈥 no matter what comes along the way. The offering provides a solution strategy to better scale cloud capabilities and a discovery center to innovate new business models and processes more flexibly. Critically, customers can gain the confidence of their users by tapping a platform that helps ensure their entire cloud landscape remains connected and undisrupted.


Learn more about why 麻豆原创 customers .

Stay in the conversation by following 麻豆原创 Digital Business Services on , , , and .


Dipankar Banerjee is head of Global Sales Development and Go to Market for 麻豆原创 Preferred Success.

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